SAMSUNG SL-K4250RX Multifonction A3 K4350_QIG_ENG.pdf MANUELS
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Please refer to lp or lpr man page on your system for more details.
Linux printing
3. Printing 95
32
Configuring printer properties
You can change the default printing options or connection type with a printing
utility supplied by O/S.
1 Launch Printing utility(Go to System > Administration > Printing
menu or execute "system-config-printer" command in Terminal
program).
2 Select your printer and double-click it.
3 Change default printing options or connection type.
4 Click Apply button.
3. Printing 96
UNIX printing
Some features may not be available depending on models or options. It
means that the features are not supported.
33
Proceeding the print job
After installing the printer, choose any of the image, text, or PS files to print.
1 Execute “printui ” command.
For example, if you are printing “document1”
printui document1
This will open the UNIX Printer Driver Print Job Manager in which the
user can select various print options.
2 Select a printer that has been already added.
3 Select the printing options from the window such as Page Selection.
4 Select how many copies are needed in Number of Copies.
To take advantage of the printer features provided by your printer driver,
press Properties.
5 Press OK to start the print job.
34
Changing the machine settings
The UNIX printer driver Print Job Manager in which the user can select various
print options in printer Properties.
The following hot keys may also be used: “H” for Help, “O” for OK, “A” for Apply,
and “C” for Cancel.
General tab
• Paper Size: Set the paper size as A4, Letter, or other paper sizes, according
to your requirements.
• Paper Type: Choose the type of the paper. Options available in the list box
are Printer Default, Plain, and Thick.
• Paper Source: Select from which tray the paper is used. By default, it is Auto
Selection.
• Orientation: Select the direction in which information is printed on a page.
• Duplex: Print on both sides of paper to save paper.
Automatic/manual duplex printing may not be available depending on
models. You can alternatively use the lpr printing system or other
applications for odd-even printing.
UNIX printing
3. Printing 97
• Multiple pages: Print several pages on one side of the paper.
• Page Border: Choose any of the border styles (e.g., Single-line hairline,
Double-line hairline)
Image tab
In this tab, you can change the brightness, resolution, or image position of your
document.
Text tab
Set the character margin, line space, or the columns of the actual print output.
Margins tab
• Use Margins: Set the margins for the document. By default, margins are not
enabled. The user can change the margin settings by changing the values in
the respective fields. Set by default, these values depend on the page size
selected.
• Unit: Change the units to points, inches, or centimeters.
Printer-specific settings tab
Select various options in the JCL and General frames to customize various
settings. These options are specific to the printer and depend on the PPD file.
4. Copying
This chapter gives you step-by-step instructions for copying documents.
This chapter includes:
• Understanding the copy screen 99
• Basic copy 108
• Using the Quick Copy menu 109
• ID card copying 110
4. Copying 99
Understanding the copy screen
When you tap Copy from the home screen or Apps , the Copy screen appears.
This screen has several tabs and many copying options. All the options are
grouped by feature so you can configure your selections easily. If want to go
home, tap the home( ) button.
(Help) app explains the normal and usual procedure for copying
originals. Click the (Help) from the home screen or (quick menu)
and then click on any option you want to know about.
1
Command keys
Virtual Hard Key
• Virtual hard keys are located on the right side of the screen.
• When an app is launched for the first time, the virtual hard keys are
shown.
• If the screen is touched, the virtual hard keys always appear.
• If the , touched, the virtual hard keys are hidden and shown.
Button Name Description
Quick Menu Open the quick menus.
Search Search for a desired menu or app.
My Program Add an app to My Program List.
Sub menu (Action
overflow)
Open the sub menu.
, Set the number of copies printed.
Button Name Description
Reset Reset the current machine’s configuration.
Interrupt Suspend the current job, allowing for urgent copying.
Stop Stop a job at any time. A pop-up window appears to
show the jobs that you can stop.
Start Start a job.
Understanding the copy screen
4. Copying 100
2
Copy tab
Preview
Display the originals type.
Button Name Description
Setting
History
View changed options list.
Preview for
status
Shows the job preview.
Preview for
play
Scans for job.
Preview edit
mode
This button appears to edit when scanning.
Adjust the prescanned image with operation
functions such as rotate and crop.
Some features are not available to
preview edit mode.
Start Starts a job.
Understanding the copy screen
4. Copying 101
Changing Darkness
You can adjust the darkness level of a copy if needed for easier reading if the
original contains faint markings or dark images. Adjust the darkness level using
the control bar. This feature allows you to print dark images lighter, or light
images darker.
Tap Darkness ( ) to show the slider control.
Selecting the type of originals
Use the original type setting to improve copy quality by selecting the
appropriate document type for a copy job.
• Text : Use if the original is mostly text and very few or no images.
• Text/Photo : Use if the original is a mix of text and images.
• Photo : Use if the original is mostly or exclusively images.
Sub menu (Action overflow)
• Add to My Program: Add an app to my program list.
• Eco: When Eco mode is enabled, you can select only economical printing
settings. Tap the Eco option in the Action Overflow menu to turn Eco mode
on or off.
• Build Job: This option can be turned on or off. When this option is on:
After the scanning is finished, the Scan More window appears to ask if you
want to scan another page. If you select Yes, then you can scan another
page in the current job. If you select No, then the scanning process is
completed and the remainder of the job is performed.
• Proof Copy: Allows you to print a test copy to check the quality and
alignment of the printout. Tap this option in the Action Overflow menu to
print a proof copy. After ensuring that the copy is perfect, tap the Start
button to print the rest of the copies.
• ID Copy: Allows you to copy both sides of a two-sided original onto one
sheet of paper. This feature is helpful for copying originals with important
information on both sides, such as driver's licenses.
• Save to Box: Allows you to save scanned originals to the hard disk drive in
the machine. You can then print these saved documents at a later date or
store them as printable files. Tap this option in the Action Overflow menu to
save a document to the hard disk drive in the machine.
• Save as Default: Allows you to save the current copy options as the default
copy settings. After you save the default copy settings, all future copy tasks
use these settings. Tap this option in the Action Overflow menu to save the
current settings as the default settings.
Understanding the copy screen
4. Copying 102
• Restore Default: Allows you to restore the copy settings to the default
settings of the machine. This option changes the current copy settings to
the original copy settings configured at the factory. Tap the Restore Default
option in this menu to restore the default settings.
• Copy Settings: The Another Page Confirmation option specifies whether
the machine requires you to confirm that the scanning is complete after
each page. Select this option to efficiently copy multiple pages in a single
copy job.
• Another Page Confirmation: This option specifies whether the
machine requires you to confirm that the scanning is complete after each
page. Select this option to efficiently copy multiple pages in a single copy
job.
• UI Configuration: Allows you to select the options that appear in the Copy
menu. Tap the + or - symbol on the menu icons to add or remove menus.
You can also tap and hold a menu icon to move it to a different position or
tap Clear All to remove all the menus.
Job progress
This menu appears whenever the machine is processing a job.
• Detail : Tap this button to see the status, type, and time of the job.
• Preview Area : Allows you to see a preview of the document being copied.
The image in the preview area indicates the current send settings, such as
the orientation and size of the printout.
• Send Feedback : Allows you to send feedback about the current send job.
If you want to receive sending job by email, you can set from My page app
(see "Understanding the My Page menu" on page 36).
To use this feature, you may need to log-in as an administrator (see "Log-in"
on page 296).
Setting options
The Copy tab provides two sections. The More tab provides four additional
sections.
• You can customize the UI of each tab using UI configuration option
(Send > Sub menu(action overflow) > UI Configuration).
• Some menus are disabled. If so, it is not available to your machine.
Paper Source
The paper source option sets the tray for this print job. The machine prints the
scanned image on the paper in the selected tray. You can see icons that
represent paper sizes and the amount of paper remaining in each tray.
Understanding the copy screen
4. Copying 103
Duplex
You can set the machine to print copies on both sides of paper.
You can select the Original and Output binding type, either type is Book or
Calendar.
• 1 Sided: For originals or output binding type that are printed on one side
only.
• 2 Sided, Book: For originals or output binding type that are printed on both
sides.
• 2 Sided, Calendar : For originals or output binding type that are printed on
both sides, but the back is rotated 180 degrees.
Reduce/Enlarge
The reduce/enlarge feature allows you print an image larger or smaller than the
original. Tap the icons on the screen to reduce a copy by 25 % to 99 %, or enlarge
a copy by 101 % to 400 %.
• Auto: Reduces or enlarges the copy based on the size of the output paper.
• 100%(Original): Prints the copy at the same size as the original.
• Custom: You can set custom percentage(between 25 to 400%).
• XY Custom: You can set XY custom values(between 25 to 400%).
Finishing
You can set the print output options.
Sets the machine to sort the copy job. For example, if you make 2 copies of a 3
page original, one complete 3 page document will print followed by a second
complete document.
• Collated: Prints output in sets to match the sequence of originals.
• Uncollated: Prints output sorted into stacks of individual pages.
Original Size
Use this option to set the actual paper size of the originals.
• Auto: Automatically detect the size of original (see "Media sizes
automatically detected" on page 55).
• Mixed Size: If the original uses a combination of both Letter and Legal-size
paper, the machine can use the proper-sized paper for each sheet from
multiple trays. For example, if the original is 3 pages, two Letter and one
Legal, the machine prints in order on the correct paper size for each page.
• Custom size: If you need to set a custom value for a special size of paper,
use the arrows to set the required size.
Understanding the copy screen
4. Copying 104
Original Orientation
Use this option to set the orientation of the original.
• Upright Images: Use this setting for an original document loaded with the
top toward the back of the machine.
• Sideways Images: Use this setting for an original document loaded into the
DSDF with the top of the document toward the left side of the machine, or
an original document placed on the scanner glass with the top of the
document toward the right side of the machine.
Original type
Use this setting to improve copy quality by selecting the appropriate document
type for the current job.
• Text: Use if the original is mostly text and very few or no images.
• Text/Photo: Use if the original is a mix of text and images.
• Photo: Use if the original is mostly or exclusively images.
N-up
Reduces the size of the original images and prints 2 -16 pages onto one sheet of
paper.
When you use the N-Up feature, the ID Copy, Image Repeat, Booklet,
Book Copy, Image Shift, and Poster Copy menus are disabled.
• Off: Disable this feature.
• N-Up: Copies the specified number of pages from the original onto one
sheet of paper.
• Orientation: You can select the direction in which information is copied on
a page.
You cannot adjust the copy size using Reduce/Enlarge for the N-Up
feature.
Booklet
The machine automatically prints on one or both sides of the paper, which are
then folded to produce a booklet with all pages in the correct sequence. The
machine will also reduce and correctly adjust the position of each image to fit on
the selected paper.
• Off: Disables this feature.
• 1 Sided Originals: Copy one side of the original to one sheet of a booklet.
• 2 Sided Originals, Book: Copy each side of an original to one sheet of a
booklet.
Understanding the copy screen
4. Copying 105
• 2 Sided Originals, Calendar: Copy each side of an original to one page of a
booklet. The second side of each original is rotated 180 degrees so the text
will be upright in the booklet.
Book Copy
Use this feature to copy a book. If the book is too thick, lift the RADF until its
hinges are engaged by the stopper, then close the RADF. If the book or
magazine is thicker than 30 mm (1.18 inches), start copying with the RADF open.
This copy feature is available only when you place originals on the scanner
glass.
• Off: Disables this feature.
• Left Page: Prints only the left page of the book.
• Right Page: Prints only the right page of the book.
• Both Pages(From Left): Prints both facing pages from the left page.
• Both Pages(From Right): Prints both facing pages from a right page.
• Book Center & Edge Erase: Erases shadows caused by bindings or book
edges from the center and side edges of copies.
• Duplex: You can using duplex function and setting them.
Poster Copy
This feature allows you to print a single-page document onto 4, 9, or 16 sheets
of paper, for the purpose of pasting the sheets together to form one poster-size
document.
This copy feature is available only when you place originals on the scanner
glass.
Image Repeat
This option prints several copies of the original image on the same side of a
single page. If you have other original in the DADF, all other original images get
printed the same way.
When you use the Image Repeat feature, the ID Copy, N-up, Booklet,
Book Copy, Image Shift, and Poster Copy menus are disabled.
• Off: Disables this feature.
• Auto Repeat: The number of images is automatically determined by the
original image and paper size. The number of repeating images is
automatically selected based on size of the original, the size of output page,
and the reduce/enlarge percentage by up to 100 %.
• Manual Repeat: Manually select the number of images from 2, 4, 6, 8, 9 or
16.
Understanding the copy screen
4. Copying 106
Watermark
The watermark option allows you to print text over an existing document. For
example, you use it when you want to have large gray letters reading “Draft” or
“Confidential” printed diagonally across the first page or all pages of a
document.
Stamp
You cannot apply stamps to booklets or posters.
Prints the IP Address, ID, Device Information, Comment, Page Number or
Date & Time on printouts. You can set the Text Size, Opacity or Position of the
stamp.
Overlay
An overlay is text and/or images stored on a computer hard drive (HDD) in a
special file format that can be printed on any document. Overlays can take the
place of traditional letterhead paper. Rather than using preprinted letterhead,
you can create an overlay matching the layout of the letterhead. To print a letter
on your company’s letterhead, you do not need to load preprinted letterhead in
the machine, just enable the letterhead overlay on your document.
• Off: Disables this feature.
• + New: Create a new page overlay containing your logo or image.
• Overlap: Select an overlap location.
Erase Edge
You can copy the original without any edges or margins.
• Off: Disables this feature.
• Border Erase: Erase an equal amount of edges from all copies.
• Hole Punch Erase: Erase hole-punch marks from the left edge of copies.
Image Shift
To prevent images from overlapping with staples, and other marks, you can
move an image’s position.
• Off: Disables this feature.
• Auto Center: Automatically position at the center of the paper.
• Custom Shift: Adjust the margins of the paper as needed.
Covers
The machine automatically adds covers to your copied set using stock taken
from a different tray. Covers must be the same size and orientation as the main
body of the job.
• Off: Disables this feature.
• Front: Print the document with a front cover.
Understanding the copy screen
4. Copying 107
• Back: Print the document with a back cover.
• Front & Back: Prints the document with a front and back cover.
• Cover Sheet: Sets the option for double-sided copying.
• Paper Source: Selects the default paper tray to use.
Image Adjustment
This option allows you to manually adjust the image Darkness, Sharpness,
Contrast and Negative Image.
Background Adjustment
This option allows you to compensate for originals that contain color in the
background, such as newspapers or catalogs. You can use the options in this
menu to make the copies easier to read.
• Background Density: Allows you to adjust the density of the background
in the scanned image. This feature is useful when scanning originals that
have turned yellow from age or originals with a dark background.
• Backside Image: Allows you to erase any text or images that show through
from the other side of the original. You can use this feature to ensure that
your scanned output is clearly legible.
Mirror Image
This option allows you to reverse the original document like a mirror.
4. Copying 108
Basic copy
This is the usual procedure to copy your original documents.
1 Tap Copy from the home screen or Apps.
2 Place the originals face up in the DSDF or place a single original face
down on the scanner glass and close the DSDF (see "Loading originals"
on page 44).
3 Adjust the settings on the Copy tab and More tab.
4 Enter the number of copies desired on the numeric keypad (or +, -
button) on the control panel, if necessary.
5 Tap , (Start ) from the control panel to begin
copying.
To cancel the current copy job, tap Stop > tap Job Status on the
control panel. Then delete the job you want (see "Job Status" on page 33).
4. Copying 109
Using the Quick Copy menu
The Quick Copy menu allows you to quickly set common copy options without
having to open a lower level menu or another tab. However, this menu does not
offer every copy option available.
1 Tap Quick Copy from the home screen or Apps.
2 Place the originals face up in the DSDF or place a single original face
down on the scanner glass and close the DSDF (see "Loading originals"
on page 44).
3 Adjust the settings (Paper Source, Reduce/Enlarge, Original
Orientation, Darkness, Duplex, N-UP, Collation).
4 Enter the number of copies desired on the numeric keypad (or +, -
button) on the control panel, if necessary.
5 Press Start( ) on the control panel to begin copying.
To cancel the current copy job, tap Stop > tap Job Status on the
control panel. Then delete the job you want (see "Job Status" on page 33).
4. Copying 110
ID card copying
Your machine can print 2-sided originals on one sheet.
The machine prints one side of the original on the upper half of the paper and
the other side on the lower half without reducing the size of the original. This
feature is helpful for copying a small-sized item such as business card.
The original must be placed on the scanner glass to use this feature.
1 Tap ID Copy from the home screen or Apps.
2 If necessary, adjust the settings for each copy such as Print Layout,
Original Size, Paper Source, Adjust to Paper Size, and Align.
Follow the instructions on the control panel.
3 Place the front side of an original facing down on the scanner glass
where arrows indicate as shown. Then, close the scanner lid.
4 Tap .
Your machine begins scanning the front side.
ID card copying
4. Copying 111
5 Turn the original over and place it on the scanner glass where arrows
indicate as shown. Then, close the scanner lid.
6 Tap .
Your machine begins scanning the back side.
• If you do not press the button, only the front side will be
copied.
• If the original is larger than the printable area, some portions may not be
printed.
5. Scan & Send(Scanning)
Scanning with your machine lets you turn pictures and text into digital files that can be stored on your computer.
This chapter includes:
• Understanding the Scan & Send screen 113
• Basic scan 121
• Scanning with TWAIN-enabled software 122
• Using Samsung Easy Document Creator 123
• Mac scanning 125
• Linux scanning 127
5. Scan & Send(Scanning) 113
Understanding the Scan & Send screen
This section describes all scanning and fax functions. When you tap Send from
the home screen or Apps, the Send screen appears. This screen has two tabs
and many options. All options are grouped by feature so that you can configure
the job easily. If want to go home, tap the home( ) button.
Click the (Help) from the home screen or (quick menu) and then
click on any option you want to know about.
1
Send tab
Command keys
Button Name Description
Quick Menu Open the quick menu.
Address book Open your saved address book.
Fax Send a fax.
My Program Add an app to my program List.
Sub menu (Action
overflow)
Open the sub menu.
Understanding the Scan & Send screen
5. Scan & Send(Scanning) 114
Virtual Hard Key
• Virtual hard keys are located on the right side of the screen.
• When an app is launched for the first time, the virtual hard keys are
shown.
• If the screen is touched, the virtual hard keys always appear.
• If the , touched, the virtual hard keys are hidden and shown.
+ Me When users are logged in, the destination
configured in their My Page profile appears.
You can set the destination in the Send to
Destination menu of the My Page app (see "My
Page" on page 35). Administrators can also set
the default destination in the sub menu (Action
overflow) > Send Settings > + Me Setting.
You must log in to use your + Me
destination. If you do not log in, then the
machine sends the copy to the + Me
destination specified by the
administrator.
Button Name Description
Button Name Description
Reset Reset to app default configuration.
On Hook When you press this button, you can hear a dial tone.
Then enter a fax number. It is similar to making a call
using speaker phone.
Stop Stop a job at any time. A popup window appears to
show the jobs that you can stop.
Start Start a job.
Understanding the Scan & Send screen
5. Scan & Send(Scanning) 115
Preview
Preview displays the original scanned image.
Adjusting the brightness
You can adjust the brightness level of a copy if needed for easier reading if the
original contains faint markings or dark images. Adjust the brightness level
using the slider. This feature allows you to print dark images lighter, or light
images darker.
Tap Darkness to show the slider control.
Selecting the color mode
Use one of the following options to use for the scan.
• Mono: Use black and white (1-bit per pixel).
• Gray : Use grayscale (8-bit per pixel).
• Color: Use color (24-bit per pixel, each of the RGB channels has 8 bits).
Button Name Description
Setting
History
View changed options list.
Preview for
status
Shows the job preview.
Preview for
play
Scans for job.
: This button appears to edit when
scanning. Adjust the prescanned image
with operation functions such as rotate
and crop.
Start Starts a job.
Understanding the Scan & Send screen
5. Scan & Send(Scanning) 116
Selecting the original type
Use the original type setting to improve copy quality by selecting the
appropriate document type for a copy job.
• Text: Use if the original is mostly text and very few or no images.
• Text/Photo: Use if the original is a mix of text and images.
• Photo: Use if the original is mostly or exclusively images.
Sub menu (Action overflow)
• Add to My Program: Add an app to my program list. With this feature, user
can set default settings, destinations required for each program. Also can set
default options as Auto Launch, add shortcut to Home.
• Search: Search for a desired options.
• Build Job : This option can be turned on or off. When this option is on:
After the scanning is finished, the Scan More window appears to ask if you
want to scan another page. If you select Yes, then you can scan another
page in the current job. If you select No, then the scanning process is
completed and the remainder of the job is performed.
• Attach File Only : Allows you to attach a file to your message. You can use
this option to quickly send one or more files from the hard disk drive (BOX)
of the machine to an SMB, FTP, Email, Box, USB.
• Save as Default : Allows you to save the current Scan & Send settings as the
default Scan & Send settings. After you save the default Scan & Send
settings, all future send tasks use these settings. Tap this option in the Action
Overflow menu to save the current settings as the default Scan & Send
settings.
• Restore Default : Allows you to restore the Scan & Send settings to the
default Scan & Send settings of the machine. This option changes the
current Scan & Send settings to the original settings configured at the
factory. Tap this option in the Action Overflow menu to restore the default
Scan & Send settings.
• Send Settings: Allows you to quickly scan a document and send it to a
destination. The scanned document is sent as an image file. Tap this option
in the sub menu (action overflow menu) to scan and attach a file to the
current message.
- Filing Policy : The Filing Policy setting specifies how the machine
handles name conflicts when saving files.
- Print Confirmation Report: You can use this feature to get
confirmation on executed Scan & Send destination's successfully or
not.
If the report contains characters or fonts that the machine does not support,
then Unknown may appear in the report instead of the characters/fonts.
- +Me Setting: Allows you to select the default destination for the send
job. When logged in, you can select your any Send destination as the
default send destination. Same will appear in Scan & Send widgets too.
- Send to PC: Scans and sends scanned output to a computer.
Understanding the Scan & Send screen
5. Scan & Send(Scanning) 117
• Address Book Settings: This address book contains contacts that are
available to all users. You can use the address book to make contacts
available to anyone who uses the machine.
- Google Address Book : This address book contains the contacts
registered in your Google contacts list. You must log into your Google
account to access your Google Address Book.
• UI Configuration: Allows you to select the options that appear in the Scan
& Send menu. Tap the + or - symbol on the menu icons to add or remove
menus. You can also tap and hold a menu icon to move it to a different
position or tap Clear All to remove all the menus.
Job progress
This menu appears whenever the machine is processing a job.
• Detail : Tap this button to see the status, type, and time of the job.
• Preview Area : Allows you to see a preview of the document being copied.
The image in the preview area indicates the current send settings, such as
the orientation and size of the printout.
• Send Feedback : Allows you to send feedback about the current send job.
If you want to receive sending job by email, you can set from My page app
(see "Understanding the My Page menu" on page 36).
To use this feature, you may need to log-in as an administrator (see "Log-in"
on page 296).
Setting options
You can set a detail options in the Send tab and More tab.
• You can customize the UI of each tab using UI configuration option
(Send > Sub menu(action overflow) > UI Configuration).
• Some menus are disabled. If so, it is not available to your machine.
• Some menus may not appear on the display depending on options or
models. If so, it is not applicable to your machine.
• Click the (Help) from the home screen or (quick menu) and
then click on any option you want to know about.
Add Destination
Tap to add a recipient’s email address or a fax number. If you want to send
to SMB, FTP, Box, PC, or USB click on respective buttons.
Original
This setting is used to improve the scan quality by selecting the document type
for the current scan job.
• 1 Sided: For originals that are printed on one side only.
• 2 Sided, Book: For originals that are printed on both sides.
Understanding the Scan & Send screen
5. Scan & Send(Scanning) 118
• 2 Sided, Calendar: For originals that are printed on both sides, but the back
is rotated 180 degrees.
To use 2 Sided, Book and 2 Sided, Calendar, load the originals on the
DADF. If the machine cannot detect the original on the DADF, it
automatically changes to 1 Sided.
Scan Options
Set file options of the scanned output.
• File Name: Enter a file name to store the scan file name at destination.
• File Format: Select a file format for the scanned output.
• Resolution: Adjust the document resolution. The higher this value, the
clearer the result, but scan time may take longer.
• Quality: Use this option to produce a high quality document. The higher
quality you select, the larger file size.
• OCR Language: When producing scanned output for OCR software, select
the appropriate language.
Fax Options
If you send originals that are of poor quality, or contain photographs, you can
adjust the resolution to produce a higher quality fax.
• Resolution
- Standard: Usually recommended for originals with text. This option will
reduce the transmission time.
- Fine: Recommended for the originals containing small characters, thin
lines, or text from a dot-matrix printer.
- Super Fine: Recommended for originals containing fine details. This
option is only available if the receiving machine also supports Super
Fine resolution.
- Ultra Fine: Recommended for originals containing extremely fine
details. This option is only available if the receiving machine also
supports Ultra Fine resolution.
Book Scan
Use this feature to scan a book. If the book is too thick, lift the DADF until its
hinges are engaged by the stopper, then close the DADF. If the book or
magazine is thicker than 30 mm (1.18 inches), start copying with the DADF open.
• Off: Disable this feature.
• Left Page: Scans only the left page of the book.
• Right Page: Scans only the right page of the book.
• Both Pages(From Left): Scans both facing pages from the left page.
Understanding the Scan & Send screen
5. Scan & Send(Scanning) 119
• Both Pages(From Right): Scans both facing pages from the right page.
• Book Center & Edge Erase: You can set shaded areas to erase shadows
caused by bindings or book edges from the center and side edges of copies.
Advanced Fax (fax user only)
Set the sending options for fax, such as Quick Start Fax and Delay Send.
• Off: Disables this feature.
• Quick Start Fax: The machine will begin to transmit the fax right after the
first page has been scanned. Originals with many pages can be sent this way
without overflowing the machine’s memory.
• Delay Send: Set your machine to send a fax at scheduled time. Define the
Job Name and Start Time.
You can delay a fax by any length of time starting 1 minute and 24 hours
after the scan.
Email Settings
Set email information, such as From, Subject and Message.
Original Type
Use this setting to improve copy quality by selecting the appropriate document
type for the current job.
• Text: Use if the original is mostly text and very few or no images.
• Text/Photo: Use if the original is a mix of text and images.
• Photo: Use if the original is mostly or exclusively images.
Original Size
Use this option to set the actual paper size of the originals.
• Auto: Automatically detect the size of original (see "Media sizes
automatically detected" on page 55).
• Mixed Size: Automatically detect the size of original if the original uses a
combination of different paper types.
• Custom size: If you need to set a custom value for a special size of paper,
use the arrows to set the required size.
Original Orientation
Use this option to set the orientation of the original.
• Upright Images: The original is in landscape orientation. The images or text
in the original are parallel to the long edge of the page.
• Sideways Images: The original is in portrait orientation. The images or text
in the original are perpendicular to the long edge of the page.
Understanding the Scan & Send screen
5. Scan & Send(Scanning) 120
Color Mode
Use one of these options to scan the original among Color, Gray or Mono.
• Mono: Displays an image in black and white.
• Gray: Displays an image in gray.
• Color: Displays an image in color.
The file format JPEG cannot be selected in the File Format option, if Mono
has been selected for Color Mode.
Image Adjustment
This option allows you to manually adjust the image Darkness, Sharpness and
Contrast.
• Darkness: Allows you to adjust the darkness of the scanned output file. This
feature is useful when scanning faded originals or originals with little
contrast.
• Sharpness: Allows you to adjust the edges of text so that it is easier to read.
You can also use this feature to enhance the details of images.
• Contrast: allows you to adjust the contrast to make the scanned output
crisper or smoother. You can use this feature to improve the quality of an
image or increase the readability of text.
Background Adjustment
This option allows you to compensate for originals that contain color in the
background, such as newspapers or catalogs. You can use the options in this
menu to make the copies easier to read.
• Background Density: Allows you to adjust the density of the background
in the scanned image. This feature is useful when scanning originals that
have turned yellow from age or originals with a dark background.
• Backside Image: Allows you to erase any text or images that show through
from the other side of the original. You can use this feature to ensure that
your scanned output is clearly legible.
5. Scan & Send(Scanning) 121
Basic scan
This is the usual procedure to scan your original documents.
1 Tap Scan & Send from the home screen or Apps.
2 Place the originals face up in the DSDF or place a single original face
down on the scanner glass and close the DSDF (see "Loading originals"
on page 44).
3 Adjust the settings in the Send tab and More tab.
4 Select a destination using (Add Destination), + Me, Email, SMB,
FTP, Box, USB, PC or (Address book).
5 Tap . (Start ) from the control panel to begin scan.
To cancel the current send job, tap (Stop), then tap Job Status on the
control panel, and then delete the job you want (see "Job Status" on page
33).
5. Scan & Send(Scanning) 122
Scanning with TWAIN-enabled software
If you want to scan documents using other software, you need to use TWAINcompliant
software, such as Adobe Photoshop.
Follow the steps below to scan with TWAIN-compliant software:
1 Make sure that the machine is connected to your computer and
powered on.
2 Place the originals face up in the DSDF or place a single original face
down on the scanner glass and close the DSDF (see "Loading originals"
on page 44).
3 Open an application, such as Adobe Photoshop.
4 Open the TWAIN window and set the scan options.
5 Scan and save your scanned images.
5. Scan & Send(Scanning) 123
Using Samsung Easy Document Creator
Samsung Easy Document Creator is an application to help users scan, compile,
and save documents in multiple formats (including .epub). These documents
can be shared oversocial networking sites or fax. Whether you’re a student
organizing research from a library or a stay-at-home parent sharing scanned
pictures from last year’s birthday party, Easy Document Creator will provide you
with the necessary tools.
• Available for Windows OS only.
• Requires Windows XP or higher and Internet Explorer 6.0 or higher.
• Samsung Easy Document Creator is installed automatically when you
install the machine software.
The Samsung Easy Document Creator provides the following features:
• Image Scanning: Use to scan single or multiple pictures.
• Document Scanning: Use to scan documents with text or text and
images.
• Text Converting: Use to scan documents that need to be saved in an
editable text format.
• Book Scanning: Use to scan books with the flatbed scanner.
• SNS Upload: Use to quickly and easily upload scanned images or existing
images to a variety of social networking sites (SNS).
• E-Book Conversion: Use to scan multiple documents together as one ebook
or combine existing files into an e-book.
• Plug-in: Scan and fax directly from the Microsoft Office program.
Click (Help) in the upper-right corner of the window, then click on any
option you want to know more about.
2
Scanning with Samsung Easy Document Creator
Samsung Easy Document Creator is an application to help users scan, compile,
and save documents in multiple formats, including .epub format.
1 Place a single document face down on the document glass, or load the
documents face up into the document feeder (see "Loading originals" on
page 44).
2 From the Windows Start menu, click Programs or All Programs.
3 Click Samsung Printers, and run Samsung Easy Document Creator.
4 Click Scan from the home screen.
5 Select the type of scanning or a favorites then click Start.
6 Make adjustments to the image (Scan Settings and More Options).
7 Click Scan to scan a final image or Prescan to get another preview.
8 Select Save to Location, Send to Email, or Send to SNS.
Using Samsung Easy Document Creator
5. Scan & Send(Scanning) 124
9 Click Save (to save the scanned image), Send (to email the scanned
image), or Share (to upload the scanned image).
If there is room on the scanning glass, you can scan more than one item at
a time. Use the tool to define multiple selection areas.
5. Scan & Send(Scanning) 125
Mac scanning
3
Scanning from USB connected machine
1 Make sure that the machine is connected to your computer and
powered on.
2 Place a single document face down on the document glass, or load the
documents face up into the document feeder (see "Loading originals" on
page 44).
3 Start Applications and click Image Capture.
If No Image Capture device connected message appears, disconnect the
USB cable and reconnect it. If the problem continues, refer to the Image
Capture’s help.
4 Select the option you want.
5 Scan and save your scanned image.
If scanning does not operate in Image Capture, update Mac OS to the latest
version.
4
Scanning from network connected machine
1 Make sure that your machine is connected to a network.
2 Place a single document face down on the document glass, or load the
documents face up into the document feeder (see "Loading originals" on
page 44).
3 Start Applications and click Image Capture.
4 According to OS, follow steps below.
• For 10.5
- Click Devices > Browse Devices on Menu bar.
- Make sure that Connected checkbox is checked beside your
machine in Bonjour Devices.
• For 10.6 -10.9, select your device below SHARED.
5 Set the scan options on this program.
6 Scan and save your scanned image.
Mac scanning
5. Scan & Send(Scanning) 126
• If scanning does not operate in Image Capture, update Mac OS to the
latest version.
• For more information, refer to the Image Capture’s help.
• You can also scan using TWAIN-compliant software, such as Adobe
Photoshop.
• You can scan using Samsung Scan Assistant software. Open the
Applications folder > Samsung folder > Samsung Scan Assistant.
5. Scan & Send(Scanning) 127
Linux scanning
5
Scanning
1 Make sure that the machine is connected to your computer and
powered on.
2 Launch a scan application such as xsane or simple-scan(If it's not
installed, please install it manually to use scan features. For example, you
may use "yum install xsane" for rpm package systems and "apt-get install
xsane" for deb package systems to install xsane).
3 Select your device from the list and set the scan options to apply.
4 Click the Scan button.
6. Scan & Send(Faxing)
This guide gives you information about using your machine as a fax machine.
This chapter includes:
• Preparing to fax 129
• Using a fax in your computer 130
• Understanding the fax screen 132
• Sending a fax 141
• Receiving a fax 143
6. Scan & Send(Faxing) 129
Preparing to fax
• You cannot use this machine as a fax through the internet phone. For
more information, ask your internet service provider.
• We recommend you use traditional analog phone services like PSTN
(public switched telephone network) when using a phone line as a fax
line. If you use internet services (DSL, ISDN, VolP), you can improve the
connection quality by using a micro-filter. A micro-filter reduces noise
and improves connection quality. Since a DSL micro-filter is not provided
with the machine, contact your internet service provider.
1 Line port
2 Micro filter
3 DSL modem / Telephone line
Before you send or receive a fax, you must connect the supplied cord to the wall
jack. Refer to “ Quick installation guide “. The method of connecting a telephone
line varies by country.
6. Scan & Send(Faxing) 130
Using a fax in your computer
You can send a fax directly from your computer. Make sure that your machine
and the computer are connected to the same network.
1
Sending a fax (Windows)
To send a fax from your computer, the Samsung Network PC Fax program
must be installed. You can install the Samsung Network PC Fax driver from the
software CD. When the installation window appears, select Installation Now.
You can select the Samsung Network PC Fax driver in the Select Software
window.
1 Open the document you want to send.
2 Select Print from the File menu.
The Print window will be displayed. It may look slightly different
depending on your application.
3 Select Samsung Network PC Fax from the Print window
4 Click Print or OK.
5 Enter the recipient’s fax number and set any options if necessary.
For more information about Samsung Network PC Fax, click Help.
6 Click Send.
2
Checking a sent fax list (Windows)
You can check a sent fax list on your computer.
From the Start menu, click Programs or All Programs > Samsung Printers >
Network PC Fax > Fax Transmission History. Then, the Fax Journal appears
with the fax list you have sent.
For more information about Fax Transmission History, click Help.
3
Sending a fax (Mac)
To send a fax from your computer, the Fax Utilities program must be installed.
This program is installed when you install the printer driver.
The following steps are based on the Mac OS X 10.5 or 10.6. Depending on the
OS version, the following steps may be different. Before sending a fax, add a fax
driver using Fax Queue Creator.
1 Open the document you want to send.
2 Select Print from the File menu.
3 Select a fax driver from the Printer list.
Using a fax in your computer
6. Scan & Send(Faxing) 131
4 Choose the number of copies and pages.
5 Choose your paper size, orientation, and scale.
6 Enter the recipients’ fax number in To input box. If you have stored
frequently-used fax numbers, you can also use Addresses by pressing
the button.
7 If necessary, enter the access code in Dialing Prefix.
8 If necessary, check Use Cover page to send the fax with a cover page.
9 Enter the subject and message of the fax job.
10 Click Fax.
11 The Fax Queue icon ( ) appears on your Mac dock. Click the icon to
see the status of the fax job. You can also delete, hold, pause and resume
jobs from this window.
6. Scan & Send(Faxing) 132
Understanding the fax screen
Tap Scan & Send from the home screen or Apps, then tap to open the Fax
screen. If you see a different screen, tap the icon to go to the home screen.
• Click the (Help) from the home screen or (quick menu) and then
click on any option you want to know about.
• You can set the general options (see "Setting options" on page 117).
4
Send tab
Command keys
Button Name Description
Quick Menu Open the quick menu.
Address book Open your saved address book.
Fax Send a fax.
My Program Add an app to my program List.
Sub menu (Action
overflow)
Open the sub menu.
+ Me When users are logged in, the destination
configured in their My Page profile appears.
You can set the destination in the Send to
Destination menu of the My Page app (see "My
Page" on page 35). Administrators can also set the
default destination in the sub menu (Action
overflow) > Send Settings > + Me Setting.
You must log in to use your + Me
destination. If you do not log in, then the
machine sends the copy to the + Me
destination specified by the
administrator.
Understanding the fax screen
6. Scan & Send(Faxing) 133
Virtual Hard Key
• Virtual hard keys are located on the right side of the screen.
• When an app is launched for the first time, the virtual hard keys are
shown.
• If the screen is touched, the virtual hard keys always appear.
• If the , touched, the virtual hard keys are hidden and shown.
Preview
Preview displays the original scanned image.
Button Name Description
Reset Reset to app default configuration.
On Hook When you press this button, you can hear a dial tone.
Then enter a fax number. It is similar to making a call
using speaker phone.
Stop Stop a job at any time. A popup window appears to
show the jobs that you can stop.
Start Start a job.
Button Name Description
Setting
History
View changed options list.
Preview for
status
Shows the job preview.
Preview for
play
Scans for job.
: This button appears to edit when
scanning. Adjust the prescanned image
with operation functions such as rotate
and crop.
Start Starts a job.
Understanding the fax screen
6. Scan & Send(Faxing) 134
Adjusting the brightness
You can adjust the brightness level of a copy if needed for easier reading if the
original contains faint markings or dark images. Adjust the brightness level
using the slider. This feature allows you to print dark images lighter, or light
images darker.
Tap Darkness to show the slider control.
Selecting the color mode
Use one of the following options to use for the scan.
• Mono: Use black and white (1-bit per pixel).
• Gray : Use grayscale (8-bit per pixel).
• Color: Use color (24-bit per pixel, each of the RGB channels has 8 bits).
Selecting the original type
Use the original type setting to improve copy quality by selecting the
appropriate document type for a copy job.
• Text: Use if the original is mostly text and very few or no images.
• Text/Photo: Use if the original is a mix of text and images.
• Photo: Use if the original is mostly or exclusively images.
Sub menu (Action overflow)
• Add to My Program: Add an app to my program list. With this feature, user
can set default settings, destinations required for each program. Also can set
default options as Auto Launch, add shortcut to Home.
• Search: Search for a desired options.
• Build Job : This option can be turned on or off. When this option is on:
After the scanning is finished, the Scan More window appears to ask if you
want to scan another page. If you select Yes, then you can scan another
page in the current job. If you select No, then the scanning process is
completed and the remainder of the job is performed.
• Attach File Only : Allows you to attach a file to your message. You can use
this option to quickly send one or more files from the hard disk drive (BOX)
of the machine to an SMB, FTP, Email, Box, USB.
Understanding the fax screen
6. Scan & Send(Faxing) 135
• Save as Default : Allows you to save the current Scan & Send settings as the
default Scan & Send settings. After you save the default Scan & Send
settings, all future send tasks use these settings. Tap this option in the Action
Overflow menu to save the current settings as the default Scan & Send
settings.
• Restore Default : Allows you to restore the Scan & Send settings to the
default Scan & Send settings of the machine. This option changes the
current Scan & Send settings to the original settings configured at the
factory. Tap this option in the Action Overflow menu to restore the default
Scan & Send settings.
• Send Settings: Allows you to quickly scan a document and send it to a
destination. The scanned document is sent as an image file. Tap this option
in the sub menu (action overflow menu) to scan and attach a file to the
current message.
- Filing Policy : The Filing Policy setting specifies how the machine
handles name conflicts when saving files.
- Print Confirmation Report: You can use this feature to get
confirmation on executed Scan & Send destination's successfully or
not.
If the report contains characters or fonts that the machine does not support,
then Unknown may appear in the report instead of the characters/fonts.
- +Me Setting: Allows you to select the default destination for the send
job. When logged in, you can select your any Send destination as the
default send destination. Same will appear in Scan & Send widgets too.
- Send to PC: Scans and sends scanned output to a computer.
• Address Book Settings: This address book contains contacts that are
available to all users. You can use the address book to make contacts
available to anyone who uses the machine.
- Google Address Book : This address book contains the contacts
registered in your Google contacts list. You must log into your Google
account to access your Google Address Book.
• UI Configuration: Allows you to select the options that appear in the Scan
& Send menu. Tap the + or - symbol on the menu icons to add or remove
menus. You can also tap and hold a menu icon to move it to a different
position or tap Clear All to remove all the menus.
Job progress
This menu appears whenever the machine is processing a job.
• Detail : Tap this button to see the status, type, and time of the job.
• Preview Area : Allows you to see a preview of the document being copied.
The image in the preview area indicates the current send settings, such as
the orientation and size of the printout.
• Send Feedback : Allows you to send feedback about the current send job.
If you want to receive sending job by email, you can set from My page app
(see "Understanding the My Page menu" on page 36).
To use this feature, you may need to log-in as an administrator (see "Log-in"
on page 296).
Understanding the fax screen
6. Scan & Send(Faxing) 136
Setting options
You can set a detail options in the Send tab and More tab.
• You can customize the UI of each tab using UI configuration option
(Send > Sub menu(action overflow) > UI Configuration).
• Some menus are disabled. If so, it is not available to your machine.
• Some menus may not appear on the display depending on options or
models. If so, it is not applicable to your machine.
• Click the (Help) from the home screen or (quick menu) and
then click on any option you want to know about.
Add Destination
Tap to add a recipient’s email address or a fax number. If you want to send
to SMB, FTP, Box, PC, or USB click on respective buttons.
Original
This setting is used to improve the scan quality by selecting the document type
for the current scan job.
• 1 Sided: For originals that are printed on one side only.
• 2 Sided, Book: For originals that are printed on both sides.
• 2 Sided, Calendar: For originals that are printed on both sides, but the back
is rotated 180 degrees.
To use 2 Sided, Book and 2 Sided, Calendar, load the originals on the
DADF. If the machine cannot detect the original on the DADF, it
automatically changes to 1 Sided.
Scan Options
Set file options of the scanned output.
• File Name: Enter a file name to store the scan file name at destination.
• File Format: Select a file format for the scanned output.
• Resolution: Adjust the document resolution. The higher this value, the
clearer the result, but scan time may take longer.
• Quality: Use this option to produce a high quality document. The higher
quality you select, the larger file size.
• OCR Language: When producing scanned output for OCR software, select
the appropriate language. This is supported when Searchable PDF option is
selected in File Format settings.
Understanding the fax screen
6. Scan & Send(Faxing) 137
Fax Options
If you send originals that are of poor quality, or contain photographs, you can
adjust the resolution to produce a higher quality fax.
• Resolution
- Standard: Usually recommended for originals with text. This option will
reduce the transmission time.
- Fine: Recommended for the originals containing small characters, thin
lines, or text from a dot-matrix printer.
- Super Fine: Recommended for originals containing fine details. This
option is only available if the receiving machine also supports Super
Fine resolution.
- Ultra Fine: Recommended for originals containing extremely fine
details. This option is only available if the receiving machine also
supports Ultra Fine resolution.
Book Scan
Use this feature to scan a book. If the book is too thick, lift the DADF until its
hinges are engaged by the stopper, then close the DADF. If the book or
magazine is thicker than 30 mm (1.18 inches), start copying with the DADF open.
• Off: Disable this feature.
• Left Page: Scans only the left page of the book.
• Right Page: Scans only the right page of the book.
• Both Pages(From Left): Scans both facing pages from the left page.
• Both Pages(From Right): Scans both facing pages from the right page.
• Book Center & Edge Erase: You can change the void area setting for the
binding around the entire book-edge; or for the center width and side
edges.
Advanced Fax (fax user only)
Set the sending options for fax, such as Quick Start Fax and Delay Send.
• Off: Disables this feature.
• Quick Start Fax: The machine will begin to transmit the fax right after the
first page has been scanned. Originals with many pages can be sent this way
without overflowing the machine’s memory.
• Delay Send: Set your machine to send a fax at scheduled time. Define the
Job Name and Start Time.
You can delay a fax by any length of time starting 1 minute and 24 hours
after the scan.
Email Settings
Set email information, such as From, Subject and Message.
Understanding the fax screen
6. Scan & Send(Faxing) 138
Original Type
Use this setting to improve copy quality by selecting the appropriate document
type for the current job.
• Text: Use if the original is mostly text and very few or no images.
• Text/Photo: Use if the original is a mix of text and images.
• Photo: Use if the original is mostly or exclusively images.
Original Size
Use this option to set the actual paper size of the originals.
• Auto: Automatically detect the size of original (see "Media sizes
automatically detected" on page 55).
• Mixed Size: Automatically detect the size of original if the original uses a
combination of different paper types.
• Custom size: If you need to set a custom value for a special size of paper,
use the arrows to set the required size.
Original Orientation
Use this option to set the orientation of the original.
• Upright Images: The original is in landscape orientation. The images or text
in the original are parallel to the long edge of the page.
• Sideways Images: The original is in portrait orientation. The images or text
in the original are perpendicular to the long edge of the page.
Color Mode
Use one of these options to scan the original among Color, Gray or Mono.
• Mono: Displays an image in black and white.
• Gray: Displays an image in gray.
• Color: Displays an image in color.
JPEG file format cannot be selected if color mode is set as MONO.
Image Adjustment
This option allows you to manually adjust the image.
• Darkness: Allows you to adjust the darkness of the scanned output file. This
feature is useful when scanning faded originals or originals with little
contrast.
• Sharpness: Allows you to adjust the edges of text so that it is easier to read.
You can also use this feature to enhance the details of images.
• Contrast: allows you to adjust the contrast to make the scanned output
crisper or smoother. You can use this feature to improve the quality of an
image or increase the readability of text.
Understanding the fax screen
6. Scan & Send(Faxing) 139
Background Adjustment
This option allows you to compensate for originals that contain color in the
background, such as newspapers or catalogs. You can use the options in this
menu to make the copies easier to read.
• Background Density: Allows you to adjust the density of the background
in the scanned image. This feature is useful when scanning originals that
have turned yellow from age or originals with a dark background.
• Backside Image: Allows you to erase any text or images that show through
from the other side of the original. You can use this feature to ensure that
your scanned output is clearly legible.
5
Fax screen
Command keys
Button Name Description
Keypad Open the keypad.
Favorites Open a list of frequently-used addresses.
Understanding the fax screen
6. Scan & Send(Faxing) 140
Recent View any recently-used addresses.
Groups Open a list of group addresses.
Contacts Open a list of your contacts.
Pause Pause the current job.
Add Contacts Add a new contact to your addresses.
Add To Add to the destination list.
Destination List Open the destination list.
On Hook Enable On Hook dialing. When you hear the dial
tone, enter a fax number using the numeric
keypad on the control screen.
Send Send the fax.
Button Name Description
6. Scan & Send(Faxing) 141
Sending a fax
This section explains how to send a fax and the special methods of transmission.
You can place the originals use either the DSDF or the scanner glass. If the
originals are placed on both the DSDF and the scanner glass, the machine
will read the originals on the DSDF first, because it has higher scan priority.
6
Setting the fax header
In some countries, you are required by law to specify your fax number on any fax
you send.
1 Tap Settings > Fax Settings > Machine ID & Fax No on the display
screen.
2 Tap the ID Name input box. The pop-up keyboard appears.
3 Enter your name or the company name (see "Understanding the pop-up
keyboard" on page 37).
4 Tap Done.
5 Tap the Fax Number input box.
6 Enter your fax number using the numeric keypad on the control panel.
7 Tap Done.
8 Tap or select other settings.
7
Sending a fax
1 Place the originals face up in the DSDF or place a single original face
down on the scanner glass and close the DSDF (see "Loading originals"
on page 44).
2 Tap Send from the home screen or Apps.
3 Adjust the document settings in the Send tab or More tab.
4 Tap and enter a fax number directly using on the screen, then tap
or using Favorites, Recent, Groups, Contacts tap from the display
screen.
• You can send a fax up to 10 destinations at once.
• You can view and delete a destination from Destination List ( ).
• To insert a pause, tap while entering the fax number. A dash (-)
appears on the display when a pause is inserted.
• If you want to use On Hook dial, tap and enter a fax number using
the numeric keypad on the screen while you hear the dial tone.
5 Press to start the process.
Sending a fax
6. Scan & Send(Faxing) 142
• You can send a fax directly from your computer (see "Using a fax in your
computer" on page 130).
• When you want to cancel a fax job,tap (Stop) from virtual hard key
before the machine starts transmission. Or tap Job Status from the
home screen or Apps, select the job you want to delete (see "Job Status"
on page 33).
• You cannot send emails with the machine while it is sending a fax.
Sending a fax using speed dial numbers
When you are prompted to enter a destination number for your fax, you can use
a speed dial number previously set by you.
• 1-500 can be assigned for the speed dial numbers
• For one-digit speed dial numbers, press and hold the corresponding
number on the numeric keypad on the control panel.
• For two or more digit speed dial numbers, press the first digit button and
hold the last number on the numeric keypad on the control panel.
Resending automatically
If the line is busy or there is no answer when you send a fax, the machine
automatically redials the number.
To change the time interval between redials and/or the number of redial
attempts, follow the steps below:
Tap Settings > Fax Settings > Redial on the display screen.
Delaying a fax transmission
You can set your machine to send a fax at a later time (see "Advanced Fax (fax
user only)" on page 119).
To cancel a delayed fax, tap Off before it is sent.
6. Scan & Send(Faxing) 143
Receiving a fax
This section explains how to receive faxes, and the special options available.
8
Changing Receive Mode
Your machine is preset to Fax mode at the factory. When you receive a fax, the
machine answers the call after a specified number of rings and automatically
receives the fax. If you want to change to another receive mode, follow the steps
below:
Tap Settings > Fax Settings > Receive Mode on the display screen.
• Telephone: Receive faxes by pressing On Hook and then (Start) from
virtual hard key.
• Fax: Receive incoming faxes normally and immediately enter the fax
reception mode.
• Answering Machine/Fax: Use when an answering machine is attached to
your machine. Your machine answers the incoming call, and the caller can
leave a message on the answering machine. If the fax machine senses a fax
tone on the line, the machine automatically switches to Fax mode to receive
the fax.
Receive start code: When you receive a call on the extension phone and
hear fax tones, press the keys *9* on the extension phone. The machine
receives the fax. Press the buttons slowly in sequence. If you still hear the fax
tone from the remote machine, try pressing *9* once again.
9
Receiving manually in Telephone mode
You can receive a fax call by pressing On Hook and then pressing (Start)
from virtual hard key when you hear a fax tone from the remote machine. The
machine begins receiving a fax.
10
Receiving automatically in Answering Machine/Fax
mode
To use this mode, you must attach an answering machine to the EXT socket on
the back of your machine. For more details, refer to “Fax kit installation guide”.
If the caller leaves a message, the answering machine records the message as
normal. If your machine detects a fax tone on the line, it automatically starts to
receive the fax.
Receiving a fax
6. Scan & Send(Faxing) 144
• If you have set your machine to this mode and your answering machine
is turned off, or no answering machine is connected to the EXT socket,
your machine automatically enters Fax mode after a predefined number
of rings.
• If your answering machine has a configurable ring counter, set it to
answer incoming calls before it rings more than once.
• If you are in Telephone mode when the answering machine is
connected to your machine, you must switch off the answering machine.
Otherwise, outgoing messages from the answering machine will
interrupt your phone conversations.
11
Receiving in Secure Receive mode
You may need to prevent your received faxes from being accessed by
unauthorized people. You can turn on secure receiving mode to restrict printing
of incoming faxes when the machine is unattended. In Secure Receive mode, all
incoming faxes are saved to memory.
1 Tap Settings > Fax Settings > Secure Receive on the display screen.
Secure Receive mode can only be configured by a user with a registered ID
and a password on the machine. When the machine requests, enter your ID
and password.
2 Tab On to enable this feature.
When the machine receives a fax in this mode, Print option becomes
available. If you want to print the secured faxes, tap Print. All secured faxes
will then be printed.
3 If you want to set a passcode, tab the passcode blank and enter a
passcode.
4 If you want incoming faxes to be always saved to memory, tap Whole
Day. Otherwise, proceed to the next step.
5 Tap Start Time and set the specific start time using the up/down
buttons. Tap Set when finished.
6 Tap End Time and set the specific end time using the up/down buttons.
Tap Set when finished.
7 Tap or select other settings.
To deactivate the Secure Receive feature, tap Off. Incoming faxes will be
automatically printed again.
Receiving a fax
6. Scan & Send(Faxing) 145
12
Setting Received Fax Printing
Use this option to set printing options for received faxes.
Tap Settings > Fax Settings > Received Fax Printing on the display screen.
• Duplex: The machine prints received faxes on both sides of the paper.
• Output Tray: Specify the tray where the fax is printed.
• Auto Reduction: Set to reduce the size of incoming pages automatically.
When receiving a fax containing pages as long as or longer than the paper
loaded in the paper tray, the machine can reduce the size of the original to
fit the size of the paper loaded in the machine. If you do not enable this
option, the machine cannot reduce the original to fit onto one page. The
original will be divided and printed in actual size on two or more pages.
• Printing Large Pages: Use to fit where faxes are printed.
• Stamp Received Name: Print the received fax information on printouts.
• Paper Source: Select a tray as the paper source.
13
Forwarding faxes
You can set your machine to forward sent or received faxes to email, SMB, FTP,
etc. If you are out of the office but need to receive faxes, this feature may be
useful.
14
General fax settings
You can set the default fax options. Set the most frequently-used fax settings.
Tap Settings > Fax Settings on the display screen.
• Some menus may not appear on the display depending on options or
models. If so, it is not applicable to your machine.
• Click the (Help) from the home screen or (quick menu) and
then click on any option you want to know about.
• You can also use this feature from the SyncThru™ Web Service. Open a
web browser from a networked computer and type the IP address of your
machine. When SyncThru™ Web Service opens, click Settings tab >
Machine Settings > Fax (see "Settings tab" on page 168).
Option Description
Machine ID & Fax No You can set the machine ID and fax number to
be printed at the top of each page.
Receiving a fax
6. Scan & Send(Faxing) 146
Redial Set the machine to re-dial the fax number if
the recipient’s fax line is busy or not answered.
Set the number of re-dial attempts and the
interval between attempts.
• Redial Term: Select terms for re-dialing
using the up/down arrows.
• Redial Times: Select a re-dial time using
the up/down arrows. Select 0 to disable
redialing.
Prefix Dial Set the number to be dialed before the
destination number. Users may use this to
access a PABX (e.g. 9) or an area code (e.g. 02).
Once this number is set, it automatically
appears on the screen when entering a
phone/fax number.
Dial Mode Set the dialing mode to either tone or pulse.
This setting may not be available depending
on your country.
ECM Mode Set the machine to correct errors. This helps
overcome poor line quality and ensures any
faxes you send are properly transmitted to any
other error correction-equipped fax machine.
Sending a fax in this mode may take more
time.
Modem Speed Set the modem speed (4.8Kbps - 33.6Kbps).
Option Description
Receive Mode Select the fax receiving mode.
• Telephone: Press On Hook Dial and then
Start to receive a fax.
• Fax: Receive incoming faxes normally and
immediately enter the fax reception mode.
• Answering Machine/Fax: Use when an
answering machine is attached to your
machine. Your machine answers the
incoming call, and the caller can leave a
message on the answering machine. If the
fax machine senses a fax tone on the line,
the machine automatically switches to Fax
mode to receive the fax.
Ring to Answer Set the number of times the machine rings
before answering an incoming call.
Toll Save Set the machine to send faxes in the toll save
time to reduce phone bill costs.
DRPD Mode Enable a user to answer several different
phone numbers on the same telephone line.
Set the machine to recognize different ring
patterns for each number. This setting may
not be available in your country.
Option Description
Receiving a fax
6. Scan & Send(Faxing) 147
Junk Fax Setup Use this feature to reject faxes sent from
numbers stored in memory as junk fax
numbers. This feature is useful to block any
unwanted faxes. When you turn this feature
on, you can access additional options to set
junk fax numbers. This option may not be
available in your country.
Secure Receivea Set the machine to save the received faxes in
memory so that unauthorized people cannot
access them when you are absent. This option
restricts printing of received faxes when the
machine is unattended.
• Off: Select to not use secure receive.
• On: Select to use secure receive.
• Print: Select to print faxes in the memory.
You need to log-in as an administrator to
print out received faxes in memory.
Received Fax Printing Set options to print received faxes.
Fax Country Setting Select a country as default. Before changing
this, connect a telephone line to the machine.
When you change the country, a ping test is
performed.
Option Description
Smart Fax Diagnostics The Smart Fax feature optimizes the settings
for your fax line.
• Auto Configuration: When sending and
receiving faxes, the machine regularly
checks for errors and automatically
configures the fax settings to ensure a
stable connection.
• Start: Allows you to automatically detect
or manually specify the environment when
sending or receiving faxes. Select Auto
Detection to automatically detect the
environment, or manually specify the
faxing environment as Normal,
VoIP(Office), Noise(Home), or Big Noise.
• Initialize Diagnostics Settings: Resets all
the settings.
a. May only be available for the administrator depending on the authentication settings
selected (see "Authentication" on page 305).
Option Description
7. Setting up an address
book
This guide gives you guidelines for the address book.
This chapter includes:
• Understanding the address screen 149
• Using the control panel 151
• Using SyncThru™ Web Service 155
7. Setting up an address book 149
Understanding the address screen
The Address book app allows you to access and save frequently used addresses
in the machine. You can save fax numbers and email addresses as well as
addresses for SMB, FTP, and and so on.
Tap Address Book from the home screen or Apps. If you see a different screen,
tap to go to the home display screen.
• Click the (Help) from the home screen or (quick menu) and
then click on any option you want to know about.
• You can set general options (see "Setting options" on page 117).
1
Address screen
You can save frequently used fax numbers, e-mail addresses, SMB server
addresses, FTP server addresses in your machine.
• Contacts: Displays the name and contact information of contacts saved in
the address book.
• Favorites: Displays the name and contact information of contacts marked
as favorites in the address book.
• Groups: Lists the groups registered in the address book and the users
registered to those groups.
Understanding the address screen
7. Setting up an address book 150
You cannot add a group as a member of another group.
Command keys
To use some features, you may need to log-in as an administrator (see "Login"
on page 296).
Sub menu (Action overflow)
To use some features, you may need to log-in as an administrator (see "Login"
on page 296).
• Search: Searches the names and contact information in the Contacts list.
• Delete Contacts: Delete the contacts you set.
• Import: You can import the address book saved from another MFP or same
MFP.
• Export: You can export the address book saved from another MFP or same
MFP.
Button Name Description
Quick Menu Show the quick menu.
Address book Open your list of addresses
Search Search for a desired address.
Add Add a contact, favorites, or group.
Edit Select the address you want to edit and tap this
button.
My Program Shows list of added programs.
Sub menu (Action
overflow)
Open the sub menu.
7. Setting up an address book 151
Using the control panel
2
Storing individual addresses
1 Tap Address on the home screen or Apps > Tap (add) on the display
screen
2 Tap the Name input box, and then enter the name of the recipient.
Tab (favorites) icon for addresses you use often and want to find easily.
3 Tap the Email input boxes to enter that information of the recipient.
4 Speed No. is automatically assigned with the first number of unused
numbers.
Use the Speed No. on the numeric keypad to select an address quickly.
5 Tap the Fax input box and enter the fax number using the numeric
keypad on the control panel. You can enter only numbers, area code first
if necessary.
• Inserting a pause: On some telephone systems, you must dial an access
code (like 9) and listen for a second dial tone before dialing the number.
In such cases, you can insert a pause in the telephone number.
6 Tap the SMB, Email, and/or FTP input boxes to enter that information of
the recipient.
• If you want a SMB or FTP server to allow anonymous connections, select
the Anonymous from Login Type.
• If the SMB server you entered is not registered to any domain, leave it
blank or enter the computer name of the SMB server.
• User Login Name: Select this option to create a sub-folder in the file
folder you selected. The sub-folder is named according to the user name
entered in step 5. If the file folder already has a sub-folder of the same
name, the machine does not create a sub-folder.
• Folder Creation Cycle: Set the cycle of sub-folder creation. The machine
creates sub-folders according to this option. If the file folder already has
a sub-folder of the same name, the machine does not create a sub-folder.
- Every Day: A sub-folder is created every day using the name format
“YYYY-MM-DD” (for example, “2014-01-01”).
- Every Month: A sub-folder is created every month using the name
format “YYYY-MM” (for example, “2014-01”).
- Every Year: A sub-folder is created every year using the name format
“YYYY” (for example, “2014”).
• Create Group For Multiple Files: If you select this option and scan
multiple files, the machine creates a sub-folder in the file folder you
selected to store all sent files.
If all folder creation options are enabled at the same time, sent files are
stored as below.
- When a single scanned file is sent:
\\folder\user name\2014-01-01\DOC.jpg
- When multiple scanned files are sent:
\\folder\user name\2014-01-01\DOCJPEG\DOC000.jpg
Using the control panel
7. Setting up an address book 152
\\folder\user name\2014-01-01\DOCJPEG\DOC001.jpg
\\folder\user name\2014-01-01\DOCJPEG\DOC002.jpg
7 Tap OK to save the information.
3
Editing Individual address
When editing a contact, tap a field to change or delete the information, or add
additional fields to the contact’s information.
1 Tap Address book > Contacts on the home screen or Apps.
2 Tap the name of individual you want to edit. Tap (edit).
If you want to delete an individual address, check the box of that address
and tap Sub menu (Action overflow) > Delete Contacts.
3 Tap the input field for the information you want to change. The pop-up
keyboard appears, allowing you to type in the field.
4 Tap Done to save the information.
4
Storing address groups
1 Tap Address book on the home screen or Apps > Groups > on the
display screen.
2 Tap the Name input field and enter a name for the group.
3 Tap +Add Contact and check the boxes for any addresses you want
include in the group. Tap Done when you are finished.
To search for a contact, tap the search field in the +Add Contact screen.
Enter the first few letters of a contact’s name or tap the (search) icon to
show all contacts. In the list that appears, check the boxes for the contacts
you want to add and tap Done.
4 Tap Done to save the information.
Using the control panel
7. Setting up an address book 153
5
Editing address groups
1 Tap Address book > Groups on the home screen or Apps.
2 Tap the name of group you want to edit and tap (edit).
If you want to delete an address group, check the box for the group you
want to delete and tap (delete).
3 Tap the group name input field to change the name of the group.
4 Tap +Add contact and check the boxes for any addresses you want
include in the group. Tap Done when you are finished.
To search for a contact, tap the search field in the +Add contact screen.
Enter the first few letters of a contact’s name or tap the (search) icon to
show all contacts. In the list that appears, check the boxes for the contacts
you want to add and tap Done.
5 To remove an individual address from the group, check the box for that
address and tap (delete).
6 Tap Done to save the information.
6
Searching for address book entries
You can search the addresses that are currently stored in the address book.
1 Tap Address book > Contacts or Groups on the home screen or Apps.
2 Tap the (search) input field and enter a name or part of a name to
search for.
3 The machine then displays the search results.
7
Deleting address book entries
You can delete addresses currently stored in the address book.
To use this feature, you may need to log-in as an administrator (see "Log-in"
on page 296).
1 Tap Address book > Contacts or Groups on the home screen or Apps.
2 Check the boxes of the addresses you want to delete and tap tap
Sub menu (Action overflow) > Delete Contacts.
Using the control panel
7. Setting up an address book 154
3 Tap OK in the confirmation window and the selected addresses are
deleted from the address book.
8
Viewing the address book
You can browse for individual addresses and groups.
1 Tap Address book on the home screen or Apps.
2 Tap an address to see more information about it.
You can tap (edit) when viewing an address to edit its information
directly, or when viewing an address group to see a list of that group’s
members.
7. Setting up an address book 155
Using SyncThru™ Web Service
You can store addresses conveniently from the networked computer using
SyncThru™ Web Service. Only for users registered on the machine can store
addresses through login SyncThru™ Web Service.
9
Storing on your local machine
This method allows you to store addresses on your machine’s memory. You can
add addresses and group them into categories.
Adding individual addresses to the address book
1 Open a web browser from your networked computer.
2 Enter your machine’s IP address as the URL in the browser (for example,
http://123.123.123.123)
3 Press Enter or click Go to access the SyncThru™ Web Service shows.
4 Click Login.
5 Enter your ID and password and select a domain to log in to.
6 Click Login.
7 Click Address Book.
8 Click Add.
9 Enter a name to add and select a speed dial number in the General field.
• A Speed Dial Number allows you to enter that number on the numeric
keypad to dial that number quickly.
• Check Favorites for addresses you use often. You can easily find them in
search results.
10 Enter an email address in the Email field.
11 Enter a fax number in the Fax field.
12 Check the enable SMB box in SMB and enter the SMB information.
13 Enter a server IP address or a host name in SMB Server Address.
14 Enter a server port number in SMB Server Port.
15 Enter a login name in Login Name.
If you want to allow anonymous connections to your SMB or FTP server,
check the Anonymous box. This box is unchecked by default. If you
checked the Anonymous box, go to step 18.
16 Enter a password in Password and re-enter the same password in
Confirm Password.
17 Enter a domain name in Domain.
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7. Setting up an address book 156
If the SMB server you entered is not registered to a domain, leave this field
blank or enter the computer name of the SMB server.
18 Enter the scan file folder to store scanned images in Path.
Example: /shared_Folder/
19 Select Scan folder creating policy options:
• Create new folder using login name: If you select this option, the
machine creates a sub-folder in the file folder you selected. The subfolder
is named using the user name from step 15.
If the file folder already has a sub-folder of the same name, the machine
does not create a sub-folder.
• Create new folder every: You can set the cycle of sub-folder
creation. The machine create a sub-folder according to these
options:
If the file folder already has a sub-folder of the same name, the machine
does not create a sub-folder.
- Day: A sub-folder is created every day using the name format
“YYYY-MM-DD” (for example, “2012-01-01”).
- Month: A sub-folder is created every month using the name
format “YYYY-MM” (for example, “2012-01”).
- Year: A sub-folder is created every year using the name format
“YYYY” (for example, “2012”).
• Create new folder only if scan output consist of several files: If
you select this option and multiple files are scanned, the machine
creates sub-folders in the file folder you selected and the sent files
are stored in the sub-folder.
If all folder creation options are enabled at the same time, sent files are
stored as below.
• When a single scanned file is sent:
\\folder\user name\2012-01-01\DOC.jpg
• When multiple scanned files are sent:
\\folder\user name\2012-01-01\DOCJPEG\DOC000.jpg
\\folder\user name\2012-01-01\DOCJPEG\DOC001.jpg
\\folder\user name\2012-01-01\DOCJPEG\DOC002.jpg
20 Select the policy for generating file names in Filing Policy. If the server
already contains a file of the same name, the file is processed based on
the following options.
• Change Name: The sent file is automatically saved as a pre-defined
file name.
• Cancel: Do not save the sent file.
• Overwrite: Overwrite the existing file with the newly sent file.
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7. Setting up an address book 157
21 Enter the file name in File Name to store on the server.
22 To verify that the process is working with your settings, click Test.
23 Enter FTP server information as you did for SMB.
24 Click Apply.
Click Undo to delete the information you entered. If you click Cancel, the
Add window is closed.
Editing individual addresses in Address Book
1 Open a web browser from your networked computer.
2 Enter your machine’s IP address as the URL in the browser (for example,
http://123.123.123.123).
3 Press Enter or click Go to access the SyncThru™ Web Service page.
4 Click Login.
5 Enter your ID and password, and select a domain to log in to.
6 Click Login.
7 Click Address Book.
8 Check the box for the address you want to edit and click Edit.
9 Change the address information.
10 Click Apply.
Click Undo to reverse any changes you entered. Click Cancel to close the
window without saving any changes.
Deleting individual addresses in Address Book
1 Open a web browser from your networked computer.
2 Enter your machine’s IP address as the URL in the browser(for example,
http://123.123.123.123).
3 Press Enter or click Go to access the SyncThru™ Web Service page.
4 Click Login.
5 Enter your ID and password, and select a domain to log in to.
6 Click Login.
7 Click Address Book.
Using SyncThru™ Web Service
7. Setting up an address book 158
8 Check the boxes of the addresses you want to delete and click Delete.
Check the box at the top of the column to select all addresses.
Click OK in the confirmation window to delete the addresses.
Searching for individual addresses in the address
book
1 Open a web browser from your networked computer.
2 Enter your machine’s IP address as the URL in the browser (for example,
http://123.123.123.123)
3 Press Enter or click Go to access the SyncThru™ Web Service page.
4 Click Login.
5 Enter your ID and password, and select a domain to log in to.
6 Click Login.
7 Click Address Book.
You can sort the address book by clicking each column header. For example,
click Speed No. to sort the addresses by speed dial number. Click a column
a second time to reverse the sort order.
8 Enter a name or part of a name to search for in the search field.
You can search for addresses in a specific category such as Fax Number,
Email, SMB, and so on.
For example, if you want to find a fax number, click the drop down list next
to and select Fax Number.
9 Click and the search results appear.
You can see the addresses in a specific category such as Fax Number, Email,
SMB, etc.
For example, if you want to see the addresses which are included fax
number, click drop down list below LDAP and select Fax Number.
Importing Address Book
You can edit the exported address book in CSV file format and send it back to the
machine by exporting to the machine from your computer.
Followings are the conditions for editing the imported CSV file.
• Password-protected or security enhanced CSV file cannot be edited.
• The CSV file needs to be saved in Notepad program in UTF-8.
• Do not change the first row (model name, version, title field).
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7. Setting up an address book 159
• Use comma(,) as a separator.
• When importing the address book data from a computer to the machine,
the existing address book data is deleted.
• Make sure to enter valid data. If you enter invalid data, unexpected errors
can occur. Refer to the below rules for entering valid data.
- Speed dial: A number is required for each address. You cannot use
duplicate numbers. Only numbers are allowed.
- User Name: This field is not mandatory. You can enter up to 64 byte
in UTF-8. <, “, >, \, / in not allowed.
- Fax: This field is not mandatory. You can enter up to 40 byte using
numbers (0-9) and special characters (#,*,-).
- Email: This field is not mandatory. You can enter up to 128 byte in
email address format (ex: printer@domain.com)
1 Access the SyncThru™ Web Service (see "Logging into SyncThru™ Web
Service" on page 166).
2 Click Address Book tab > Individual.
3 Select Import from the Task drop down list.
4 Select Browse, and select the stored file.
5 Click Import > OK.
Exporting Address Book
This feature may not be available depending on model or optional goods
(see "Features by model" on page 8).
You can import the address book saved in the machine to the computer in CSV
file format using SyncThru™ Web Service.
1 Access the SyncThru™ Web Service (see "Logging into SyncThru™ Web
Service" on page 166).
2 Click Address Book tab > Individual.
3 Select Export from the Task drop down list.
4 Select the option you want and click the Export button.
Then the address book file stored in your computer.
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7. Setting up an address book 160
Grouping addresses in address book
1 Open a web browser from your networked computer.
2 Enter your machine’s IP address as the URL in the browser (for example,
http://123.123.123.123).
3 Press Enter or click Go to access the SyncThru™ Web Service page.
4 Click Login.
5 Enter your ID and password and select a domain as you log in the
machine.
6 Click Login.
7 Click Address Book.
8 Click Groups.
9 Click Add Group.
10 Enter the group name to be added in Group Name.
11 Check Add individual(s) after this group is created.
If you do not want to add individual addresses to the group address you
made, skip this step. You can add individual addresses next time pressing
Group Details.
12 Click Apply.
13 Check the addresses you want to add to Group Address Book in
Individual Address Book.
14 Click the arrow in the middle. The selected addresses are added in Group
Address Book.
15 Click Apply.
Editing address groups in Address Book
1 Turn your networked computer on and open the web browser.
2 Enter your machine’s IP address as the URL in a browser.
(Example, http://123.123.123.123)
3 Press Enter or click Go to access the SyncThru™ Web Service shows.
4 Click Login.
5 Enter the ID and password, and select a domain as you log in the
machine.
Using SyncThru™ Web Service
7. Setting up an address book 161
6 Click Login.
7 Click Address Book.
8 Click Groups.
9 Check the group address you want to edit and press Edit Group.
10 Change the group address information.
11 Click Apply.
Press Undo to delete the information you entered. If you press Cancel, the
Edit window closes.
Deleting address groups from Address Book
1 Open a web browser from your networked computer.
2 Enter your machine’s IP address as the URL in the browser (for example,
http://123.123.123.123)
3 Press Enter or click Go to access the SyncThru™ Web Service page.
4 Click Login.
5 Enter the ID and password, and select a domain as you log in the
machine.
6 Click Login.
7 Click Address Book.
8 Click Groups.
9 Check the box for the groups you want to delete.
10 Click Delete Group.
Click OK when the confirmation window appears.
Checking address groups
You can see information about address groups and add or delete individual
addresses from the group in the Group Details window.
1 Open a web browser from your networked computer.
2 Enter your machine’s IP address as the URL in the browser (for example,
http://123.123.123.123)
3 Press Enter or click Go to access the SyncThru™ Web Service page.
4 Click Login.
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7. Setting up an address book 162
5 Enter the ID and password, and select a domain as you log in the
machine.
6 Click Login.
7 Click Address Book.
8 Click Groups.
9 Click the group address you want to see and click Group Details.
• You can add individual addresses directly. Check the addresses you want
to add to Group Address Book in Individual Address Book.
• You can delete individual addresses directly. Check the addresses you
want to delete and press Delete in Group Address Book.
8. Management tools
This chapter introduces management tools provided to help you make full use of your machine.
This chapter includes:
• Accessing management tools 164
• SyncThru™ Web Service 165
• Easy Capture Manager 172
• Samsung AnyWeb Print 173
• Easy Eco Driver 174
• Using Samsung Easy Document Creator 175
• Using Samsung Easy Printer Manager 176
• Using Samsung Printer Status 179
• Using Samsung Printer Experience 181
• Using Box 188
8. Management tools 164
Accessing management tools
Samsung provides a variety of management tools for Samsung printers.
1 Make sure that the machine is connected to your computer and powered on.
2 From the Start menu, select Programs or All Programs.
• For Windows 8, from the Charms, select Search > Apps.
3 Find Samsung Printers.
4 Under Samsung Printers, you can see installed management tools.
5 Click the management tool you want to use.
• After installing the driver, for some management tools, you can access them directly from the Start menu > Programs or All Programs.
• For Windows 8, after installing the driver, for some management tools, you can access them directly from the Start screen by clicking on the corresponding tile.
8. Management tools 165
SyncThru™ Web Service
This chapter gives you step-by-step instructions for setting up the network
environment through SyncThru™ Web Service.
• Internet Explorer® 6.0 or higher is the minimum requirement for
SyncThru™ Web Service.
• Some menus may not appear on the display screen depending on the
settings or models. If so, it is not applicable to your machine.
1
What is SyncThru™Web Service?
If you have connected your machine to a network and set up TCP/IP network
parameters correctly, you can manage the machine via SyncThru™ Web Service.
Use SyncThru™ Web Service to:
• View the machine’s device information and check its current status.
• Change TCP/IP parameters and set up other network parameters.
• Change the printer preference.
• Set the email notifications advising of the machine’s status.
• Get support for using the machine.
• Upgrade machine software.
2
Required web browser
You need one of the following web browsers to use SyncThru™ Web Service.
• Internet Explorer® 6.0 or higher
• Chrome 4.0 or higher
• FireFox 3.0 or higher
• Safari 3.0 or higher
3
Connecting to SyncThru™ Web Service
IPv4 supported web browser
1 Start a web browser, such as Internet Explorer®, that supports IPv4
addressing as a URL.
Enter the machine’s IP address (http://xxx.xxx.xxx.xxx) in the address
field and press the Enter key or click Go.
You can get the machine’s IP address from the machine (see"Report" on
page 311).
2 Your machine’s SyncThru™ Web Service website opens.
SyncThru™ Web Service
8. Management tools 166
IPv6 supported web browser
1 Start a web browser, such as Internet Explorer®, that supports IPv6
addressing as a URL.
2 Select one of the IPv6 address (Stateless Address, Stateful Address,
Manual Address, Link-Local) from Network Configuration Report.
You can get the machine’s IPv6 address from the machine report
(see"Report" on page 311).
3 Enter the IPv6 addresses (eg., http://[3ffe:10:88:194:213:77ff:fe82:75b]).
The address must be enclosed in '[ ]' brackets.
4 Your machine’s SyncThru™ Web Service website opens.
4
Logging into SyncThru™ Web Service
Before configuring options in SyncThru™ Web Service, you need to log-in as an
administrator. You can still use SyncThru™ Web Service without logging in, but
you will not have access to or view the Settings tab and the Security tab.
1 Click Login on the upper right of the SyncThru™ Web Service website.
A log-in page appears.
2 Type in the ID and Password and select the Domain. Then click on
LOGIN.
Use the same login ID, Password, Domain as when logging in from the
machine (see "Log-in" on page 296.)
If you want to create a new user or change the password, see "Security tab"
on page 169.
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8. Management tools 167
5
Information tab
This tab gives you general information about your machine. You can check
things, such as the machine’s status, supplies’ status, count information,
network information, and more. You can also print reports, such as
configuration page.
• Active Alerts: You can check the current alerts in the machine. Use this
information to troubleshoot machine errors.
• Supplies: You can check the supplies’ information. For toner cartridges and
imaging units, supplies’ status is displayed with a visual graph showing you
the amount of each supply left. Page counts are also available which can
help you predict when to change the supplies. This feature is also available
from the machine (see "Management" on page 311).
• Usage Counter: You can check the billing information and usage counter of
the machine. This feature is also available from the machine (see "Counter"
on page 34).
• Current Settings: Shows the current settings of the machine and network.
• Machine Information: Shows the current machine settings.
• Network Information: Shows the current network settings. Use this page
as a reference and change the necessary settings needed for using the
network.
• Security Information: Shows the current security settings of the machine
and network.
• Print Information: You can print all the reports provided by your machine.
You can use these reports to help you maintain your machine. This feature
is also available in the machine (see "Report" on page 311).
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8. Management tools 168
6
Box tab
You can manage the Box. This feature is also available from the machine (see
"Using Box" on page 188).
Forward / Print / Send / Download
You can manage the folder and files in Forward, Print, Send, Download.
• Add: You can create Box in Print, Send, Download tab and Secured Box in
Print, Send tab.
• Delete: You can delete Box and file in Forward, Print, Send, Download tab.
• Edit: You can edit Box and file name in Print, Send, Download tab.
• Browse: If you want to browse the Box, check the Box you want then click
Browse.
• Task: You can copy and move the Box and files in Print, Send, Download
tab.
7
Address book tab
You can manage the address book. This feature is also available from the
machine (see "Understanding the address screen" on page 149).
• Individual: You can manage individual entries in the address book.
• Group: You can manage group address books.
8
Settings tab
Settings tab has sub menus, Machine Settings and Network Settings. You
cannot view or access this tab if you do not log-in as an administrator (see
"Logging into SyncThru™ Web Service" on page 166).
• Machine Settings: You can set machine settings.
- System: You can set machine related settings.
- Printer: You can set print related settings such as darkness or adjust the
background. This feature is also available from the machine (see "Print
Settings" on page 309).
- Copy: You can set copy related settings such as darkness or adjusting
the background. This feature is also available from the machine (see
"Setting options" on page 102).
- Fax: You can set fax related settings such as fax number or redial times.
This feature is also available from the machine (see "Understanding the
fax screen" on page 132).
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8. Management tools 169
- Scan & Send : You can set scan related settings. This feature is also
available from the machine (see "Understanding the Scan & Send
screen" on page 113).
- Box : You can set box related settings.This feature is also available from
the machine (see "Using Box" on page 188).
- Address Book Settings: This address book contains contacts that are
available to all users. You can use the address book to make contacts
available to anyone who uses the machine.
- E-mail Notification: When an error occurs or the consumables are
running out, the machine sends a notification to the administrator via email.
You can set whether to use this feature or not. You can also select
which alerts to receive and when.
• Network Settings: You can set up the network environment to use your
machine as a network machine. You can also set the settings from the
machine. Refer to the network setup chapter (see "Network setup" on page
318).
- General: You can set general machine information to use in the
network and set ethernet settings. This feature is also available from the
machine (see "Ethernet" on page 321).
- TCP/IPv4, TCP/IPv6, Raw TCP/IP, LPR, IPP, Telnet, WSD, SLP, UPNP,
mDNS, CIFS, SNMP, SNMPv1/v2, SNMPv3: You can set protocol
settings.This feature is also available from the machine
- Outgoing Mail Server (SMTP): You can set server settings for outgoing
emails. If this setting is not configured, you cannot use scan to email
feature. Outgoing emails will be sent through SMTP server you set here.
This feature is also available from the machine (see "Network Protocol"
on page 315).
- HTTP: You can allow or block users from accessing the SyncThru™ Web
Service. This feature is also available from the machine (see "Network
Protocol" on page 315).
- Proxy: You can set proxy settings and enable authentication to connect
to licence server through http proxy server. These proxy settings are
provided currently only if the administrator wants to update an XOA
application’s license online through proxy server.
9
Security tab
The security tab has System Security, Network Security, User Access Control
and System Log. You cannot access this tab if you do not log-in as an
administrator (see "Log-in" on page 296).
• System Security: From the SyncThru™ Web Service, select the Security tab >
System Security.
- System Administrator: Enter the system administrator’s information.
The machine sends email notification to the email address set here. This
feature is also available from the machine (see "Contact Information" on
page 317).
- Feature Management: You can enable/disable network features.
Check the features you want to enable and click Apply.
- Information Hiding: You can enable/disable network features. Check
the features you want to enable and click Apply.
- Restart Device: You can reboot your machine. Click the Restart Now
button to reboot.
SyncThru™ Web Service
8. Management tools 170
• Network Security: From the SyncThru™ Web Service, select the Security tab
> Network Security.
- Digital Certificate: You can manage digital certificates. A digital
certificate is an electronic certificate that verifies the secure association
between communication nodes. You need to add the certificate for SSL
communication. This feature is also available from the machine (see
"Network Security" on page 316).
- Secure Connection: You can enable or disable secure connection to
use more enhanced secure network channel. For secure
communication, using the Secure Connection feature is
recommended.
- SNMPv3: You can set SNMPv3.
- IP Security: You can set IP security settings.
- IP/MAC Filtering: You can set filtering options for IP and MAC
addresses. If the administrator does not add a filtering rule for IPv4, IPv6,
and MAC addresses, nothing is filtered. If the administrator has added a
filtering rule, filtering will be applied to the entered IPv4, IPv6, and MAC
addresses.
- IPv4 Filtering: You can enable/disable IPv6 filtering as well as manage
filtering rules. This feature is also available from the machine (see
"Network filtering settings" on page 326).
- IPv6 Filtering: You can enable/disable IPv6 filtering as well as manage
filtering rules. This feature is also available from the machine (see
"Network filtering settings" on page 326).
- MAC Filtering: You can enable/disable Mac filtering as well as manage
filtering rules. This feature is also available from the machine (see
"Network filtering settings" on page 326).
- 802.1x: You can enable/disable 802.1x Security as well as manage
filtering rules. This feature is also available from the machine (see
"802.1x" on page 315).
• External Authentication Server: Set the servers for authentication.
• 802.1x: You can enable 802.1x authentication, which is a port-based
authentication. If this authentication is enabled, the machine is not allowed
to access through the protected side of the network until the machine is
authorized. Use this feature to protect your network. This feature is also
available from the machine (see "802.1x" on page 315).
• User Access Control: You can restrict users from accessing the machine or
application. You can also give specific permission for user to only use certain
feature of the machine. For example, you can allow user A to only use print
feature. In this case, user A will not be able to scan, copy or fax with the
machine.
- Authentication (Activating access control): You can choose the
authentication method for user authentication. Select a mode and click
on the Options button. This feature is also available from the machine
(see "Authentication" on page 305).
- Authorization (Giving rights): You can give permissions to a user to
only use certain features of the machine.
- Authority Management: You can give different rights to different
users. For example, you can allow user A to use all the machine’s
functions while giving user B only the right to print.
- Accounting: You can manage accounts.
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8. Management tools 171
- User profile: You can store user information on the machine’s hard
drive. You can use this feature to manage the users using the machine.
You can also group the users and manage them as a group. You can add
up to 1,000 entries. User identified by user ID and password are allowed
to modify their password. They are allowed to view all of their profile
information. When it comes to the role, users are allowed to see only the
role they belong to but not its permissions.
• System Log: You can keep logs of events that have happened in the
machine. The administrator can record and manage the machine usage
information by keeping the system log files. The system log files are stored
on the machine’s HDD (hard disk drive), and when it is full, it will erase old
data. Export and save the important audit data separately using the
exporting feature.
- Log configuration: You can enable or disable keeping logs. You can
also backup log files by periods and transfer to a repository server.
- Log Viewer: You can view, delete, and search log files.
10
Maintenance tab
This tab allows you to maintain your machine by upgrading firmware, managing
applications, and setting contact information for sending emails. You can also
connect to the Samsung website or download manuals and drivers by selecting
the Link menu.
• Firmware Version: You can check the firmware version used in the machine.
Check the version and update it if necessary. This feature is also available
from the machine (see "Machine Details" on page 317).
• Application Management: You can add or delete applications/license. If you
add an application, you need to activate the license of the installed
application. Some applications may not have a license. This feature is also
available from the machine (see "Application Management" on page 309)
• Backup/Restore: You can backup the machine’s configurations and restore
the configuration when there is a problem with the machine. The saved
(backed up) files can also be used to configure other machines.
• Contact Information: You can view contact information. To change the
information, (see "Contact Information" on page 317).
• Link : You can view links to useful websites where you can:
- view product information and get support (samsung website).
- download manuals and drivers.
- order consumable supplies.
- register your machine on-line.
8. Management tools 172
Easy Capture Manager
• Available for Windows OS users only.
• This feature may not be available depending on model or optional goods (see "Software" on page 8).
Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key on the keyboard. Now you can easily print your captured screen as
captured or edited.
8. Management tools 173
Samsung AnyWeb Print
• Available for Windows OS users only.
• This feature may not be available depending on model or optional goods (see "Software" on page 8).
This tool helps you screen-capture, preview, scrap, and print Windows Internet Explorer pages more easily, than when you use an ordinary program.
Download the software from the Samsung website then unpack and install it: (http://www.samsung.com > find your product > Support or Downloads).
8. Management tools 174
Easy Eco Driver
Available for Windows OS users only (see "Software" on page 8).
With the Easy Eco Driver, you can apply Eco features to save paper and toner before printing.
Easy Eco Driver also allows you simple editing such as removing images and texts, and more. You can save frequently used settings as a preset.
How to use:
1 Open a document to print.
2 Open printing preference window (see "Opening printing preferences" on page 68).
3 From the Favorites tab, select Eco Printing Preview.
4 Click OK > Print in the window. A preview window appears.
5 Select the options you want to apply to the document.
You can see the preview of the applied features.
6 Click Print.
If you want to run Easy Eco Driver every time you print, check Start Easy Eco Driver before printing job checkbox in the Basic tab of the printing preference
window.
8. Management tools 175
Using Samsung Easy Document Creator
Samsung Easy Document Creator is an application to help users scan, compile,
and save documents in multiple formats, including .epub format. These
documents can be shared via social networking sites or fax. Whether you’re a
student needing to organize research from the library or a stay-at-home mom
sharing scanned pictures from last year’s birthday party, Samsung Easy
Document Creator will provide you with the necessary tools.
The Samsung Easy Document Creator provides features mentioned below:
• Image Scanning: Use for scanning single or multiple pictures.
• Document Scanning: Use for scanning documents with text or text and
images.
• Text Converting: Use for scanning documents that need to be saved in an
editable text format.
• Book Scanning: Use for scanning books with the flatbed scanner.
• SNS Upload: Provides an easy and quick way to upload scanned image or
existing images to a variety of social networking sites (SNS).
• E-Book Conversion: Provides the ability to scan multiple documents as
one E-Book or convert existing files into an E-Book format.
• Plug-in: Scan and fax directly from the Microsoft Office program.
Click the Help ( ) button from the window and then click on any option
you want to know about.
8. Management tools 176
Using Samsung Easy Printer Manager
• Available for Windows and Mac OS users only.
• For Windows, Internet Explorer 6.0 or higher is the minimum
requirement for Samsung Easy Printer Manager.
Samsung Easy Printer Manager is an application that combines Samsung
machine settings into one location. Samsung Easy Printer Manager combines
device settings as well as printing environments, settings/actions and
launching. All of these features provide a gateway to conveniently use your
Samsung machine. Samsung Easy Printer Manager provides two different user
interfaces for the user to choose from: the basic user interface and the advanced
user interface. Switching between the two interfaces is easy: just click a button.
11
Understanding Samsung Easy Printer Manager
To open the program:
For Windows,
Select Start > Programs or All Programs > Samsung Printers > Samsung
Easy Printer Manager > Samsung Easy Printer Manager.
For Mac,
Open the Applications folder > Samsung folder > Samsung Easy Printer
Manager.
The Samsung Easy Printer Manager interface is comprised of various basic
sections as described in the table that follows:
The screenshot may differ depending on operating system you are using.
1
Printer list The Printer List displays printers installed on your computer
and network printers added by network discovery (Windows
only).
Using Samsung Easy Printer Manager
8. Management tools 177
Select the Help menu or click the button from the window and click on
any option you want to know about.
2
Printer
information
This area gives you general information about your machine.
You can check information, such as the machine’s model
name, IP address (or Port name), and machine status.
You can view the online User’s Guide.
Troubleshooting button: This button opens the
Troubleshooting Guide when an error occurs. You
can directly open the necessary section in the user’s
guide.
3
Application
information
Includes links for changing to the advanced settings(switching
UI), refresh, preference setting, summary, help, and about.
The button is used to change the user interface to
the advanced settings user interface (see "Advanced
settings user interface overview" on page 178).
4
Quick links Displays Quick links to machine specific functions. This
section also includes links to applications in the advanced
settings.
If you connect your machine to a network, the
SyncThru™ Web Service icon is enabled.
5
Contents
area
Displays information about the selected machine, remaining
toner level, and paper. The information will vary based on the
machine selected. Some machines do not have this feature.
6
Order
supplies
Click on the Order button from the supply ordering window.
You can order replacement toner cartridge(s) from online.
Using Samsung Easy Printer Manager
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12
Advanced settings user interface overview
The advanced user interface is intended to be used by the person responsible
for managing the network and machines.
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine.
Device Settings
You can configure various machine settings such as machine setup, paper,
layout, emulation, network, and print information.
Scan to PC Settings
This menu includes settings to create or delete scan to PC profiles.
• Scan Activation: Determines whether or not scanning is enabled on the
device.
• Basic tab: Contains settings related general scan and device settings.
• Image tab: Contains settings related to image altering.
Alert Settings (Windows only)
This menu includes settings related to error alerting.
• Printer Alert: Provides settings related to when alerts will be received.
• Email Alert: Provides options relating to receiving alerts via email.
• Alert History: Provides a history of device and toner related alerts.
Job Accounting
Provides querying of quota information of the specified job accounting user.
This quota information can be created and applied to devices by job accounting
software such as SyncThru™ or CounThru™ admin software.
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Using Samsung Printer Status
The Samsung Printer Status is a program that monitors and informs you of the
machine status.
• The Samsung Printer Status window and its contents shown in this user’s
guide may differ depending on the machine or operating system in use.
• Check the operating system(s) that are compatible with your machine
(see "System requirements" on page 270).
• Available for Windows OS users only.
13
Samsung Printer Status overview
If an error occurs while operating, you can check the error from the Samsung
Printer Status. Samsung Printer Status is installed automatically when you install
the machine software.
You can also launch Samsung Printer Status manually. Go to the Printing
Preferences, click the Basic tab > Printer Status button.
These icons appear on the Windows task bar:
Icon Mean Description
Normal The machine is in ready mode and experiencing no
errors or warnings.
Warning The machine is in a state where an error might occur
in the future. For example, it might be in toner low
status, which may lead to toner empty status.
Error The machine has at least one error.
1
2
3 4 5
Using Samsung Printer Status
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1
User’s Guide You can view the online User’s Guide.
This button opens the Troubleshooting Guide
when an error occurs. You can directly open the
troubleshooting section in the user’s guide.
2
Supplies
Information
You can view the percentage of toner remaining in
each toner cartridge. The machine and the number of
toner cartridge(s) shown in the above window may
differ depending on the machine in use. Some
machines do not have this feature.
3 Option You can set printing job alert related settings.
4 Order Supplies You can order replacement toner cartridge(s) from
online.
5
Cancel Print
or
Close
• If print job is waiting in the print queue or printer,
cancel all user's print jobs in the print queue or the
printer.
• Depending on the status of the machine or the
supported functions, the Close button may appear
to close the status window.
8. Management tools 181
Using Samsung Printer Experience
Samsung Printer Experience is a Samsung application that combines
Samsung machine settings and machine management into one location. You
can set device settings, order supplies, open troubleshooting guides, visit
Samsung’s web site, and check connected machine information. This
application will be automatically downloaded from the Windows Store if the
machine is connected to a computer with an Internet connection.
Available for Windows 8 users only.
14
Understanding the Samsung Printer Experience
To open the application,
From the Start screen, select the Samsung Printer Experience () tile.
The Samsung Printer Experience interface comprises various useful features as
described in the following table:
The screenshot may differ depending on the model you are using.
1
Printer Information This area gives you general information about your
machine. You can check information, such as the
machine’s status, location, IP address, and remaining
toner level.
1
2 6
3
4
5
Using Samsung Printer Experience
8. Management tools 182
15
Adding/Deleting Printers
If you do not have any printer added to the Samsung Printer Experience, or if
you want to add/delete a printer, follow the instructions below.
You can only add/delete network connected printers.
Adding a printer
1 From the Charms, select Settings.
Or, right-click the Samsung Printer Experience page and select
Settings.
2 Select Add Printer
3 Select the printer you want to add.
You can see the added printer.
If you see mark, you can also click mark to add printers.
2
User Guide You can view the online User’s Guide. You need to be
connected to the Internet to use this feature.
This button opens the Troubleshooting
Guide when an error occurs. You can directly
open the troubleshooting section in the
user’s guide.
3
Order
Supplies
Click on this button to order replacement toner
cartridges online. You need to be connected to the
Internet to use this feature.
4 Visit Samsung Links to Samsung printer website. You need to be
connected to the Internet to use this feature.
5
Printer Settings You can configure various machine settings such as
machine setup, paper, layout, emulation,
networking, and print information through
SyncThru™ Web Service. Your machine needs to be
connected to a network. This button will be disabled
if your machine is connected via USB cable.
6
Device List & Latest
Scanned Image
The scan list displays devices that supports
Samsung Printer Experience. Under the device,
you can see the latest scanned images. Your
machine needs to be connected to a network to scan
from here.
This section is for the users with multi-functional
printers.
Using Samsung Printer Experience
8. Management tools 183
Deleting a printer
1 From the Charms, select Settings.
Or, right-click the Samsung Printer Experience page and select
Settings.
2 Select Remove Printer.
3 Select the printer you want to delete.
4 Click Yes.
You can see that the selected printer is removed from the screen.
16
Printing from Windows 8
This section explains common printing tasks from the Start screen.
Basic printing
1 Open the document to print.
2 From the Charms, select Devices.
3 Select your printer from the list
4 Select the printer settings, such as the number of copies and orientation.
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5 Click the Print button to start the print job. Cancelling a print job
If the printing job is waiting in the print queue or print spooler, cancel the job as
follows:
• You can access this window by simply double-clicking the machine icon
( ) in the Windows task bar.
• You can also cancel the current job by pressing (Stop) button on the
control panel.
Opening more settings
The screen may appear somewhat different depending on the model or
options.
You can set up more printing parameters.
1 Open the document you want to print.
2 From the Charms, select Devices.
3 Select your printer from the list
4 Click More settings.
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Basic tab
Basic
This option allows you to choose the basic printing settings such as copies,
orientation, and document type.
Eco settings
This option allows you to choose multiple pages per side to save media.
Advanced tab
Paper settings
This option allows you to set the basic paper handling specifications.
Layout settings
This option allows you to set the various ways to layout your documents.
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8. Management tools 186
Security tab
Some features may not be available depending on the model or options. If
this tab is not shown or disabled, it means that this features are not
supported.
Job Accounting
This option allows you to print with the given permission.
Confidential Printing
This option is used for printing confidential documents. You need to enter a
password to print using it.
17
Using the sharing feature
Samsung Printer Experience allows you to print from other applications
installed on the computer using the sharing feature.
This feature is only available for printing jpeg, bmp, tiff, gif, and png file
formats.
1 Select the content you want to print from other application.
2 From the Charms, select Share > Samsung Printer Experience.
3 Select the printer settings, such as the number of copies and orientation.
4 Click the Print button to start the print job.
Using Samsung Printer Experience
8. Management tools 187
18
Scanning from Windows 8
This section is for the users with multi-functional printers.
Scanning with your machine lets you turn pictures and text into digital files that
can be stored on your computer.
Scanning from Samsung Printer Experience
The most frequently used printing menus are displayed for quick scanning.
1 Place a single document face down on the document glass, or load the
documents face up into the document feeder.
2 Click the Samsung Printer Experience tile on the Start screen.
3 Click Scan ( ).
4 Set up the scanning parameters such as image type, document size, and
resolution.
5 Click Prescan ( ) to check the image.
6 Adjust the prescanned image with scanning operation functions such as
rotate and mirror.
7 Click Scan ( ) and save the image.
• When you place the originals in the ADF (or DSDF), Prescan ( ) is not
available.
• You can skip step 5, if the Prescan option is selected.
8. Management tools 188
Using Box
19
Understanding the Box screen
Documents and images printed, scanned, downloaded and sent from
computers can be stored in the Box. The Box is located on your machine’s hard
disk drive (HDD). It means the documents are stored on the HDD. You can create
a password for a certain Stored Document, so unauthorized users cannot access
it. Also, you can print stored documents by using a variety of printing features
and send the documents to several destination such as email, server or fax. You
can set a Stored Document and use Stored Document feature with SyncThru™
Web Service.
• If important data is stored in the Box, we recommend you to backup the
data regularly. Samsung disclaims all responsibility for damage or loss of
data caused by misuse or failure of the machine.
• Click the (Help) from the home screen or (quick menu) and then
click on any option you want to know about.
20
Command keys
When you selected files, shows below meus.
• (Print) : Print files directly.
• (Send) : Send files to Fax, Email, Server, Box, or USB.
• (Delete) : Delete folders and files.
Button Name Description
Quick Menu Open the quick menu.
Search Search for a desired menu or app.
View Mode Select the view type.
My Program Show my program list.
Using Box
8. Management tools 189
Storage
Job progress
This menu appears whenever the machine is processing a job.
• Detail : Tap this button to see the status, type, and time of the job.
• Preview Area : Allows you to see a preview of the document being saved.
The image in the Preview area indicates the current send settings, such as
the orientation and size of the file.
Sub menu (Action
overflow)
Open the sub menu.
• Select All : Select all folders and files.
• Print Options : Set options for printing.
• Create folder : Create a folder.
• Rename : Rename a folder or a file.
• Delete : Delete folders and files.
• Copy : Copy folders and files.
• Move : Move folders or files to other storage.
• Clear Browsing Info : Clear browsing
information.
• Detail : View the detail information about a
folder or a file.
• Filing Policy : Select a filing policy.
• Format : Formatting files or data.
Button Name Description
Forward Manage the forward data.
Button Name Description
Print Manage the stored print data.
Send Manage the stored send data.
Download Manage the stored download data.
USB Use a USB memory.
Button Name Description
Using Box
8. Management tools 190
21
Using Box
To use the Box feature, tap Box from the home screen or Apps.
Using multi check
This function is not available in Print and Send storage.
Touch and hold a folder or file, then change the multi check mode.
Create private folder
This function is not available in Download and USB storage.
• Public: All users can access to the files.
• Private: Set up the password to prevent unauthorized person from
accessing.
1 Select the type of Storage (Print or Send) in which you want to create
the folder.
2 Tap > Create folder.
3 Input the folder name and select Set as Private, and then tap OK.
4 the appropriate information in the ID, Password, Confirm Password
fields, and then tap OK.
9. Troubleshooting
This chapter gives helpful information for what to do if you encounter an error.
This chapter includes:
• Redistributing toner 192
• Replacing the toner cartridge 194
• Replacing the imaging unit 197
• Replacing the waste toner container 201
• Clearing original document jams 203
• Tips for avoiding paper jams 209
• Clearing paper jams 210
• Understanding display messages 224
• Power and cable connecting problems 232
• Solving other problems 233
If you cannot solve problems using this chapter, contact your administrator or service center.
You can see the contact information from Settings > Contact Information > System
Administrator or Samsung Support. This information is configured by the machine’s
administrator.
9. Troubleshooting 192
Redistributing toner
When the toner cartridge is near the end of its life:
• White streaks or light printing occurs.
• Toner low related message appears on the display.
• The status LED blinks red.
If this happens, you can temporarily improve print quality by redistributing the
remaining toner in the cartridge. In some cases, white streaks or light printing
will still occur even after you have redistributed the toner.
Click this link to open an animation about redistributing toner.
1 Open the front door.
Toner particles can be released inside the machine but it does not mean the
machine is damaged. Contact a service representative when print quality
problems occur.
2 Pull the corresponding toner cartridge out from the machine.
3 Thoroughly shake the cartridge five or six times to distribute the toner
evenly inside the cartridge.
X422x Series/X425x Series/X430x Series K425x Series/K430x Series/K435x Series
1
2
X422x Series/X425x Series/X430x Series K425x Series/K430x Series/K435x Series
1
2
X422x Series/X425x Series/X430x Series K425x Series/K430x Series/K435x Series
Redistributing toner
9. Troubleshooting 193
If toner gets on your clothing, wipe it off with a dry cloth and wash clothing
in cold water. Hot water sets toner into fabric.
4 Hold the toner cartridge and align it with the corresponding slot inside
the machine. Insert it back into its slot until it locks in place.
5 Close the front door. Ensure that the door is securely closed.
If the front door is not completely closed, the machine will not operate.
X422x Series/X425x Series/X430x Series K425x Series/K430x Series/K435x Series
X422x Series/X425x Series/X430x Series K425x Series/K430x Series/K435x Series
9. Troubleshooting 194
Replacing the toner cartridge
The machine uses four colors and has a different toner cartridge for each one:
yellow(Y), magenta(M), cyan(C), and black(K).
When the toner cartridge is totally empty
• The status LED turns red on and the display screen shows the error message
of replacing toner.
• The machine stops printing and incoming faxes are saved in memory.
However, when the color toner cartridges are empty, but there is toner left
in the black toner cartridge, you can still print black-and-white print jobs
(the submitted job must be in black and white).
• Check the type of the toner cartridge for your machine (see "Consumables
and accessories" on page 249).
At this stage, the toner cartridge needs to be replaced.
Click this link to open an animation about replacing the toner
cartridge.(X422x/X425x/X430x/X40x series)
Click this link to open an animation about replacing the toner cartridge.
(K425x/K430x/K435x/K40x series)
1 Open the front door.
2 Pull the corresponding toner cartridge out from the machine.
X422x Series/X425x Series/X430x Series K425x Series/K430x Series/K435x Series
1
2
X422x Series/X425x Series/X430x Series K425x Series/K430x Series/K435x Series
1
2
Replacing the toner cartridge
9. Troubleshooting 195
3 Remove the new toner cartridges from its bag.
4 Thoroughly roll the cartridge five or six times to distribute the toner
evenly inside the cartridge.
5 Carefully pull the sealing tape out of the toner cartridge..
If toner gets on your clothing, wipe it off with a dry cloth and wash clothing
in cold water. Hot water sets toner into fabric.
6 Hold the toner cartridge and align it with the corresponding slot inside
the machine. Insert it back into its slot until locks in place.
X422x Series/X425x Series/X430x Series K425x Series/K430x Series/K435x Series
K425x Series/K430x Series/K435x Series
X422x Series/X425x Series/X430x Series K425x Series/K430x Series/K435x Series
Replacing the toner cartridge
9. Troubleshooting 196
7 Close the front door. Ensure that the door is securely closed.
If the front door is not completely closed, the machine will not operate.
X422x Series/X425x Series/X430x Series K425x Series/K430x Series/K435x Series
9. Troubleshooting 197
Replacing the imaging unit
The machine uses four colors and has a different imaging unit for each one:
yellow(Y), magenta(M), cyan(C), and black(K).
When the life of the imaging unit expires totally
• The status LED turns red on and the display screen shows the error message
for replacing imaging unit.
• Check the type of the imaging unit for your machine.(see "Consumables and
accessories" on page 249)
At this stage, the imaging unit needs to be replaced.
1 Open the front door.
2 Push the left/right locking levers and push inward at the same time as
shown below. Then remove the waste toner container.
3 Pull the corresponding imaging unit out from the machine. X422x Series/X425x Series/X430x Series K425x Series/K430x Series/K435x Series
X422x Series/X425x Series/X430x Series K425x Series/K430x Series/K435x Series
1
2
X422x Series/X425x Series/X430x Series K425x Series/K430x Series/K435x Series
1
2
3
4
Replacing the imaging unit
9. Troubleshooting 198
4 Remove the new imaging unit from its package.
Do not use sharp objects, such as a knife or scissors, to open the imaging
unit package. You could damage the surface of the imaging unit.
5 Go to step.9 (X422x series/X425x series/X430x series).
6 Pull out the protecting pad (K425x series/K430x series/K435x series
only).
If toner gets on your clothing, wipe it off with a dry cloth and wash clothing
in cold water. Hot water sets toner into fabric.
• Be careful not to scratch the surface of the imaging unit.
• To prevent damage, do not expose the imaging unit to light for more
than a few minutes. Cover it with a piece of paper to protect it if
necessary.
7 Pull the rubber stopper out of the developer (K425x series/K430x series/
K435x series only).
X422x Series/X425x Series/X430x Series K425x Series/K430x Series/K435x Series
Replacing the imaging unit
9. Troubleshooting 199
8 Remove the tape on the imaging unit (K425x series/K430x series/K435x
series only).
9 Remove the paper protecting the imaging unit.
10 Hold the handles on the new imaging unit, and push the imaging unit
until it locks into place.
11 Take out the LSU window cleaning stick (X422x series/X425x series/
X430x series only).
X422x Series/X425x Series/X430x Series K425x Series/K430x Series/K435x Series
1
2
X422x Series/X425x Series/X430x Series K425x Series/K430x Series/K435x Series
1
2
3
4
Replacing the imaging unit
9. Troubleshooting 200
12 Locate the LSU window cleaning hole and insert the LSU window
cleaning stick. Slowly push and pull the LSU window cleaning stick 4 or 5
times to clean the LSU window (X422x series/X425x series/X430x series
only).
13 Insert the LSU window cleaning stick back into its place (X422x series/
X425x series/X430x series only).
14 Insert the waste toner container until it locks in place.
15 Close the front door. Ensure that the door is securely closed.
If the front door is not completely closed, the machine will not operate.
X422x Series/X425x Series/X430x Series K425x Series/K430x Series/K435x Series
X422x Series/X425x Series/X430x Series K425x Series/K430x Series/K435x Series
9. Troubleshooting 201
Replacing the waste toner container
When the life of the waste toner container expires totally, the display screen
shows the error message of replacing waste toner container.
At this stage, the waste toner container needs to be replaced.
• Check the type of the waste toner container for your machine (see
"Consumables and accessories" on page 249).
1 Open the front door.
2 Push the left/right locking levers and push outward as shown below.
Then remove the waste toner container.
3 Remove the new waste toner container from its package.
4 Insert the new waste toner container until it locks in place.
X422x Series/X425x Series/X430x Series K425x Series/K430x Series/K435x Series
X422x Series/X425x Series/X430x Series K425x Series/K430x Series/K435x Series
X422x Series/X425x Series/X430x Series K425x Series/K430x Series/K435x Series
Replacing the waste toner container
9. Troubleshooting 202
5 Close the front door. Ensure that the door is securely closed.
If the front door is not completely closed, the machine will not operate.
X422x Series/X425x Series/X430x Series K425x Series/K430x Series/K435x Series
9. Troubleshooting 203
Clearing original document jams
When an original jams while passing through the dual scan document feeder
(DSDF), a warning message appears on the display screen.
To avoid tearing the document, remove the jammed document slowly and
gently.
To prevent document jams, use the scanner glass for thick, thin, or mixed
paper-type originals.
1
Original paper jam in front of scanner
1 Remove any remaining pages from the DSDF.
2 Open the DSDF cover.
Clearing original document jams
9. Troubleshooting 204
3 Gently remove the jammed paper from the DSDF. 4 Close the DSDF cover.
Clearing original document jams
9. Troubleshooting 205
2
Original paper jam inside of scanner
1 Remove any remaining pages from the DSDF.
2 Open the DSDF cover.
3 Gently remove the jammed paper from the DSDF. If you can not grasp
the jammed paper, use lever as shown in the picture below.
Clearing original document jams
9. Troubleshooting 206
If you do not see paper in this area, go to the next step.
4 Open the DSDF input tray.
Clearing original document jams
9. Troubleshooting 207
5 Pull the jammed paper gently out of the DSDF.
If you do not see paper in this area, go to the next step.
6 Close DSDF cover and DSDF input tray.
7 Open the DSDF.
Clearing original document jams
9. Troubleshooting 208
8 Grasp the misfed paper, and remove the paper from the feed area by
carefully pulling it using both hands.
If you do not see paper in this area, go to the next step.
9 Close the DSDF.
9. Troubleshooting 209
Tips for avoiding paper jams
By selecting the correct media types, most paper jams can be avoided. When a
paper jam occurs, refer to the next guidelines.
• Ensure that the adjustable guides are positioned correctly (see "Loading
paper in the tray" on page 48).
Do not overload the tray. Ensure that the paper level is below the paper
capacity mark on the inside of the tray.
• Do not remove paper from the tray while your machine is printing.
• Flex, fan, and straighten paper before loading.
• Do not use creased, damp, or highly curled paper.
• Do not mix paper types in a tray.
• Use only recommended print media (see "Tray Settings" on page 62).
• Ensure that the recommended side of the print media is facing up in the tray,
or facing down in the multi-purpose tray.
9. Troubleshooting 210
Clearing paper jams
When a paper jam occurs, a warning message appears on the display screen.
To avoid tearing the paper, pull the jammed paper out slowly and gently.
Follow the instructions in the following sections to clear the jam.
3
Paper jam in tray 1, 2
Click this link to open an animation about clearing a jam.
The fuser area is hot. Take care when removing paper from the machine.
1 Open the right door.
1
2
Clearing paper jams
9. Troubleshooting 211
2 Remove the jammed paper by gently pulling it straight out.
Close the right door.
If you do not see paper in this area, go to the next step.
3 Pull out tray 1 or 2.
Clearing paper jams
9. Troubleshooting 212
4 Remove the jammed paper from the machine.
5 Insert tray 1 or 2 back into the machine until it locks into place. Printing
automatically resumes.
4
Paper jam in tray 3, 4
Click this link to open an animation about clearing a jam.
1 Open the right bottom door of the dual cassette feeder.
Clearing paper jams
9. Troubleshooting 213
2 Remove the jammed paper by gently pulling it straight out.
Close the dual cassette feeder right bottom door.
If you do not see paper in this area, go to the next step.
3 Pull out tray 3 or 4.
Clearing paper jams
9. Troubleshooting 214
4 Remove the jammed paper from the machine.
5 Insert tray 3 or 4 back into the machine until it locks into place. Printing
automatically resumes.
5
Paper jam in the multi-purpose tray
Click this link to open an animation about clearing a jam.
1 If the paper is not feeding properly, pull the paper out of the machine.
2 Open and close the front door to resume printing.
Clearing paper jams
9. Troubleshooting 215
6
Paper jam inside the machine (Jam feed 1, Jam feed
2)
Click this link to open an animation about clearing a jam.
The fuser area is hot. Take care when removing paper from the machine.
1 Open the right door.
2 Remove the jammed paper by gently pulling it straight out.
3 Close the right door.
1
2
Clearing paper jams
9. Troubleshooting 216
7
Paper jam inside the machine (Jam feed 3, Jam feed
4)
Click this link to open an animation about clearing a jam.
1 Open the right bottom door of the dual cassette feeder.
2 Remove the jammed paper by gently pulling it straight out.
3 Close the dual cassette feeder right bottom door.
Clearing paper jams
9. Troubleshooting 217
8
Paper jam inside the machine (Jam Registration)
Click this link to open an animation about clearing a jam.
The fuser area is hot. Take care when removing paper from the machine.
1 Open the right door.
2 Remove the jammed paper by gently pulling it straight out.
3 Close the right door.
1
2
Clearing paper jams
9. Troubleshooting 218
9
Paper jam inside of the machine (Jam at Fuser out)
Click this link to open an animation about clearing a jam.
The fuser area is hot. Take care when removing paper from the machine.
1 Open the right door.
2 Open the fuser cover. Then remove the jammed paper by gently pulling
it straight out.
3 Close the fuser cover and the right door.
1
2
Clearing paper jams
9. Troubleshooting 219
10
Paper jam at the top of duplex path (Jam Duplex
Return, Jam Duplex 1)
Click this link to open an animation about clearing a jam.
The fuser area is hot. Take care when removing paper from the machine.
1 Open the right door.
2 Remove the jammed paper by gently pulling it straight out.
3 Close the right door.
1
2
Clearing paper jams
9. Troubleshooting 220
11
Paper jam at the inside of duplex path (Jam Duplex 2)
Click this link to open an animation about clearing a jam.
The fuser area is hot. Take care when removing paper from the machine.
1 Open the right door.
2 Remove the jammed paper by gently pulling it straight out.
3 Close the right door.
1
2
Clearing paper jams
9. Troubleshooting 221
12
Paper jam bottom of duplex path (Jam Duplex Regi.)
Click this link to open an animation about clearing a jam.
The fuser area is hot. Take care when removing paper from the machine.
1 Open the right door.
2 Remove the jammed paper by gently pulling it straight out.
3 Close the right door.
1
2
1
2
Clearing paper jams
9. Troubleshooting 222
13
Paper jam in exit area (Jam Exit Face down)
Click this link to open an animation about clearing a jam.
1 Gently pull the paper out of the output tray.
2 Open and close the front door. Printing automatically resumes.
If the optional Inner Finisher or booklet finisher is installed, remove the
jammed paper as shown below.
Clearing paper jams
9. Troubleshooting 223
If this paper jam persists, make sure the bin full sensor is unfolded. The bin
full sensor is located in front of the output tray.
9. Troubleshooting 224
Understanding display messages
Messages appear on the display screen to indicate the machine’s status or
errors. Some error messages are shown with graphics to help you troubleshoot
problem. Refer to the tables below to understand the messages and their
meaning, and correct the problem, if necessary. Messages and their
explanations are listed in alphabetical order.
• If a message is not in the table, reboot the power and try the printing job
again. If the problem persists, call for service.
• When you call for service, provide the service representative with the
contents of display message.
• Some messages may not appear in the display depending on options or
models.
• [color] indicates the color of toner or imaging unit.
• [tray number] indicates the tray number.
• [media type] indicates the media type.
• [media size] indicates the paper size.
• [error number] indicates the error number.
Message Meaning Suggested solutions
Check whether the pieces
of paper remain in the
paper path
There is a problem in
the paper path.
Remove the pieces of
paper remain in the paper
path. If the problem
persists, call for service.
Did not supply enough
toner. Remove seal tape
of toner cartridge or
shake it. Call for service if
the problem persists
The machine cannot
detect a toner
cartridge. Or not
removed seal tape of
toner cartridge.
Remove the sealing tape
from the toner cartridge.
Refer to Quick Install
Guide.
Door is open. Close it The door is not
securely latched.
Close the door until it locks
into place.
End of life, Replace with
new imaging unit
The indicated imaging
unit has reached its
estimated imaging
unit lifea
.
Replace the imaging unit
with a Samsung-genuine
imaging unit (see
"Replacing the imaging
unit" on page 197).
End of life, Replace with
new toner cartridge
The indicated toner
cartridge has reached
its estimated cartridge
lifea
.
Replace the toner
cartridge with a Samsungg
enuine toner cartridgeb
(see "Replacing the toner
cartridge" on page 194).
Engine System Failure
[error number]:Turn off
then on
There is a problem in
the engine system.
Turn the machine off and
back on again. If the
problem persists, call for
service.
Message Meaning Suggested solutions
Understanding display messages
9. Troubleshooting 225
Fuser Unit Failure [error
number]:Turn off then on
There is a problem in
the fuser unit.
Turn the machine off and
back on again. If the
problem persists, call for
service. Fuser Failure [error
number]:Turn off then
on. Call for service if the
problem persists.
[HCF number] cassette is
pulled out. Insert it
properly
The HCF is not securely
latched.
Close the HCF until it locks
into place.
HCF [number] door is
open. Close it
The HCF door is not
securely latched.
Close the HCF door until it
locks into place.
[HCF number] is not
installed. Install the tray
The HCF is not properly
installed.
Reinstall the HCF. If the
problem persists, call for
service.
HDD System Failure
[error number]:Turn off
then on. Call for service if
the problem persists
There is a problem in
the hard disk.
Turn the machine off and
back on again. If the
problem persists, call for
service.
HDD System Failure
[error number]: Call for
service
HDD Error [Error
number]. Check users
guide
Message Meaning Suggested solutions
Imaging Unit Failure:
[error number]. Install
imaging unit again
The imaging unit is not
installed.
Install the imaging unit. If
it is already installed, try to
reinstall the imaging unit.
If the problem persists, call
for service.
Imaging unit Failure:
[error number]. Call for
service
There is a problem in
the imaging unit.
Turn the machine off and
back on again. If the
problem persists, call for
service.
Imaging unit Failure:
[error number]. Please
turn off then on
There is a problem in
the imaging unit.
Turn the machine off and
back on again. If the
problem persists, call for
service.
Imaging unit is not
compatible. Check users
guide
The imaging unit you
have installed is not for
your machine.
Install a Samsung-genuine
imaging unit, designed for
your machine (see
"Available Consumables"
on page 251).
Imaging unit is not
installed. Install the unit
The imaging unit is not
installed or the
imaging unit is not
properly installed.
Install the imaging unit. If
it is already installed, try to
reinstall the imaging unit.
If the problem persists, call
for service.
Message Meaning Suggested solutions
Understanding display messages
9. Troubleshooting 226
Install toner cartridge The toner cartridge is
not installed or the
toner cartridge is not
properly installed.
Install the toner cartridge.
If it is already installed, try
to reinstall the toner
cartridge. If the problem
persists, call for service.
Input System Failure
[error number]:Check
[HCF number]
connection
There is a problem in
the HCF
Open and close the HCF. If
the problem persists, call
for service.
Input System Failure
[error number]:Check
[tray number]
connection
There is a problem in
the tray
Open and close the tray. If
the problem persists, call
for service.
Input System Failure
[error number]:Pull [HCF
number] out and insert it
There is a problem in
the HCF.
Open and close the HCF. If
the problem persists, call
for service.
Input System Failure
[error number]:Pull [tray
number] out and insert it
There is a problem in
the tray.
Open and close the tray. If
the problem persists, call
for service.
Lamp Failure: [error
number]. Open the door,
then close it. Call for
service if the problem
persists
There is a problem in
the lamp.
Open the door, then close
it. If the problem persists,
call for service.
Message Meaning Suggested solutions
Load [tray number] with
[Letter], [Plain] paper
Thepapersize specified
in the printer
properties does not
match the paper you
are loading.
Load the correct paper in
the tray.
LSU Failure: [error
number]. Turn off then
on. Call for service if the
problem persists
There is a problem in
the LSU.
Turn the machine off and
back on again. If the
problem persists, call for
service.
Motor Failure: [error
number]. Turn off then
on. Call for service if the
problem persists
There is a problem in
the motor system.
Turn the machine off and
back on again. If the
problem persists, call for
service.
MSOK Failure [error
number]. Call for service
and Change MSOK
There is a problem in
the engine system.
Turn the machine off and
back on again. If the
problem persists, call for
service.
MSOK Failure [error
number]. Call for service
There is a problem in
the engine system.
Turn the machine off and
back on again. If the
problem persists, call for
service.
Network cable is
disconnected. Check it
The machine is not
connected with a
network cable.
Connect the machine to
the network with a
network cable.
Message Meaning Suggested solutions
Understanding display messages
9. Troubleshooting 227
Original paper jam in the
exit area of scanner
The originals are
jammed in Dual scan
document feeder.
Clear the jam.
Original paper jam inside
of the scanner
The originals are
jammed in Dual scan
document feeder.
Clear the jam (see
"Original paper jam inside
of scanner" on page 205 or
).
Original paper jam inside
the scanner
The originals are
jammed in Dual scan
document feeder.
Clear the jam (see
"Original paper jam inside
of scanner" on page 205 or
).
Paper in all output bins is
full. Remove printed
paper
The output tray is full. Remove papers from the
output tray, the machine
resumes printing.
Paper in output bin is full.
Remove printed paper
The output tray is full. Remove papers from the
output tray, the machine
resumes printing.
Paper is empty in [HCF
number]. Load paper
There is no paper in the
HCF.
Load paper in the HCF.
Paper is empty in [tray
number]. Load paper
There is no paper in the
tray.
Load paper in the tray.
Paper is low in [HCF
number]. Load paper
Running out of paper
in the HCF.
Load paper in the HCF.
Message Meaning Suggested solutions
Paper is low in [tray
number]. Load paper
Running out of paper
in the tray.
Load paper in the tray.
Paper Jam at the bottom
of duplex path
Paper has jammed
during duplex printing.
Clear the jam (see "Paper
jam bottom of duplex path
(Jam Duplex Regi.)" on
page 221).
Paper Jam at the top of
duplex path
Paper has jammed
during duplex printing.
Clear the jam (see "Paper
jam at the top of duplex
path (Jam Duplex Return,
Jam Duplex 1)" on page
219).
Paper Jam in exit area Paper has jammed in
the exit area.
Clear the jam (see "Paper
jam in exit area (Jam Exit
Face down)" on page 222
.)
Paper Jam inside of
machine
Paper has jammed
inside of the machine.
Clear the jam (see "Paper
jam inside the machine
(Jam feed 1, Jam feed 2)"
on page 215 or "Paper jam
inside the machine (Jam
feed 3, Jam feed 4)" on
page 216.
Paper Jam in HCF [tray
number]
Paper has jammed in
the feeding area of the
HCF.
Clear the jam (see "Paper
jam in tray 3, 4" on page
212).
Message Meaning Suggested solutions
Understanding display messages
9. Troubleshooting 228
Paper jam in tray 1 Paper has jammed in
the feeding area of the
tray.
Clear the jam (see "Paper
jam in tray 1, 2" on page
210).
Paper jam in Tray 2 Clear the jam (see "Paper
jam in tray 1, 2" on page
210).
Paper jam in Tray 3 Clear the jam (see "Paper
jam in tray 3, 4" on page
212 ).
Paper jam in Tray 4 Clear the jam.
Paper jam in [tray
number] or tray door is
open
Paper has jammed in
the feeding area of the
tray or tray door is
open.
Clear the jam (see "Paper
jam in tray 1, 2" on page
210) or close the tray.
Paper jam in MP tray Paper has jammed in
the feeding area of the
tray.
Clear the jam.
Paper jam or paper
empty in tray
Paper has jammed in
the tray or there is no
paper.
Clear the jam (see "Paper
jam in the multi-purpose
tray" on page 214) or load
paper.
Message Meaning Suggested solutions
PPM data is incorrect.
Call for service & change
MSOK
There is a problem in
the ppm data.
Turn the machine off and
back on again. If the
problem persists, call for
service.
Prepare new imaging
unit
The estimated lifea
of
the imaging unit is
close.
Prepare a new imaging
unit for a replacement (see
"Replacing the imaging
unit" on page 197).
Prepare new toner
cartridge
The estimated
cartridge lifea
of toner
is close.
Prepare a new cartridge
for a replacement. You
may temporarily increase
the printing quality by
redistributing the toner
(see "Redistributing toner"
on page 192).
Message Meaning Suggested solutions
Understanding display messages
9. Troubleshooting 229
Replace with new toner
cartridge
The indicated toner
cartridge has almost
reached its estimated
cartridge lifea
.
Replace the toner
cartridge for the best print
quality when this message
appears. Using a cartridge
beyond this stage can
result in printing quality
issues (see "Replacing the
toner cartridge" on page
194).
If the machine stops
printing, replace the toner
cartridge (see "Replacing
the toner cartridge" on
page 194).
Replace with new
imaging unit
The indicated imaging
unit has almost
reached its estimated
imaging unit lifea
.
Replace the imaging unit
for the best print quality
when this message
appears. Using a imaging
unit beyond this stage can
result in printing quality
issues (see "Replacing the
imaging unit" on page
197).
Replace with new fuser
unit
The life of the fuser unit
expires totally.
Replace the fuser unit with
a Samsung-genuine fuser
unit, call for service.
Message Meaning Suggested solutions
Replace with new
Transfer roller
The life of the transfer
roller expires totally.
Replace the transfer roller
with a Samsung-genuine
transfer roller, call for
service.
Replace with new [tray
number] pickup roller
The life of the tray
pickup roller expires
totally.
Replace the tray pickup
roller with a Samsunggenuine
pickup roller, call
for service.
Scanner locked or
another problem
occurred
The CCD (Charged
Couple Device) lock
has been locked.
Unlock the CCD lock . Or
turn the machine off and
back on again. If the
problem persists, call for
service.
Scan System Failure
[error number]:Turn off
then on
There is a problem in
the scan system.
Turn the machine off and
back on again. If the
problem persists, call for
service.
Sensor Failure: [error
number]. Turn off then
on. Call for service if the
problem persists
There is a problem in
the sensor system.
Turn the machine off and
back on again. If the
problem persists, call for
service.
Message Meaning Suggested solutions
Understanding display messages
9. Troubleshooting 230
Shake [color] toner
cartridge
Small amount of toner
is left in the indicated
cartridge.
• You may temporarily
increase the printing
quality by
redistributing the toner
(see "Redistributing
toner" on page 192).
• If the problem persists,
call for service.
The clock became initial
time. Set a time again
The time setting of
machine is initialized.
Set the time setting in
Machine Setup.
The IPv4 address
assigned to wireless LAN
conflicts with that of
other system. Check it
The IPv4 address is
used
elsewhere(wieless
LAN).
Check the IPv4 address or
obtain a new IP address.
The IPv6 address
assigned to wireless LAN
conflicts with that of
other system. Check it
The IPv6 address is
used
elsewhere(wieless
LAN).
Check the IPv6 address or
obtain a new IP address.
The room temperature is
not suitable for this set
use. Please adjust room
temperature
The machine is in a
room with improper
room temperature.
Please adjust room
temperature (see
"Adjustment" on page
300).
This IP address conflicts
with that of other system.
Check it
The IP address is used
elsewhere.
Check the IP address or
obtain a new IP address.
Message Meaning Suggested solutions
Toner Cartridge Failure:
[error number]. Call for
service
There is a problem in
the toner cartridge.
Turn the machine off and
back on again. If the
problem persists, call for
service.
Toner cartridge is not
compatible. Check users
guide
The imaging unit you
have installed is not for
your machine.
Install a Samsung-genuine
imaging unit, designed for
your machine (see
"Available Consumables"
on page 251).
TR Failure: [error
number]. Install transfer
roller again
The transfer roller is
not installed.
Install the transfer roller. If
it is already installed, try to
reinstall the transfer roller.
If the problem persists, call
for service.
Tray failure [error
number]. Check Tray
connection
The tray is not securely
connected.
Reinstall the tray. If the
problem persists, call for
service.
Tray failure [error
number]. Pull [tray
number] out and insert it.
Call for service if the
problem persists
The tray is not securely
connected.
Reinstall the tray. If the
problem persists, call for
service.
[tray number] is not
installed. Install the tray
The tray is not properly
installed.
Reinstall the tray. If the
problem persists, call for
service.
Message Meaning Suggested solutions
Understanding display messages
9. Troubleshooting 231
[tray number] cassette is
pulled out. Insert it
properly
The tray is not securely
latched.
Close the tray until it locks
into place.
[tray number] door is
open. Close it
The tray door is not
securely latched.
Close the tray door until it
locks into place.
UI System Failure: [error
number]. Call for service
There is a problem in
the UI system.
Turn the machine off and
back on again. If the
problem persists, call for
service.
802.1x authentication
failed. Please Contact the
System Administrator
Fail to authenticate. Check the network
authentication protocol. If
the problem persists, call
for service.
a. Estimated cartridge life means the expected or estimated cartridge, which indicates the
average capacity of print-outs and is designed pursuant to ISO/IEC 19752. The number of
pages may be affected by the percentage of image area, operating environment, printing
interval, media type and media size.
b. When the toner cartridge has reached its end of life, the machine will stop printing. In this case,
you can choose to stop or continue printing from the SyncThru™Web Service. (Settings >
Machine Settings > System > Setup > Supplies Management > Toner Cartridge Stop) or
Samsung Easy Printer Manager (Device Settings > System > Supplies Management >
Toner Cartridge Stop). Turning off this option and continuing to print may damage the
device's system.
Message Meaning Suggested solutions
9. Troubleshooting 232
Power and cable connecting problems
Click this link to open an animation about solving power problems.
Condition Suggested solutions
The machine is not receiving power, or the connection
cable between the computer and the machine is not
connected properly.
• Plug in the power cord and turn on the power switch (see "Turning on the machine" on page 23).
• Disconnect the machine cable and reconnect it (see "Connecting a network cable" on page 22).
9. Troubleshooting 233
Solving other problems
The following chart lists some trouble conditions that may occur and the
recommended solutions. Follow the suggested solutions until the problem is
corrected. If the problem persists, contact a service representative.
Other problems include:
• See "Display screen problem" on page 233.
• See "Paper feeding problems" on page 233.
• See "Printing problems" on page 234.
• See "Printing quality problems" on page 237.
• See "Copying problems" on page 242.
• See "Scanning problems" on page 243.
• See "Fax problems (optional)" on page 244.
• See "Operating system problems" on page 245.
14
Display screen problem
15
Paper feeding problems
Condition Suggested solutions
The display screen does
not show anything.
• Adjusts the brightness of the display screen.
• Turn the machine off and back on again. If the
problem persists, call for service.
Condition Suggested solutions
Paper jams during
printing.
Clear the paper jam (see "Clearing paper jams" on
page 210).
Paper sticks together. • Check the maximum paper capacity of the tray (see
"Print media specifications" on page 267).
• Make sure that you are using the correct type of
paper (see "Print media specifications" on page
267).
• Remove paper from the tray and flex or fan the
paper.
• Humid conditions may cause some paper to stick
together. Try a fresh ream of paper.
Multiple sheets of
paper do not feed.
• Different types of paper may be stacked in the tray.
Load paper of only one type, size, and weight.
• If multiple sheets have caused a paper jam, clear
the paper jam (see "Clearing paper jams" on page
210).
Solving other problems
9. Troubleshooting 234
16
Printing problems
Paper does not feed
into the machine.
• Remove any obstructions from inside the machine.
• Paper has not been loaded correctly. Remove
paper from the tray and reload it correctly.
• There is too much paper in the tray. Remove excess
paper from the tray.
• The paper is too thick. Use only paper that meets
the specifications required by the machine (see
"Print media specifications" on page 267).
• If an original does not feed into the machine, the
DSDF rubber pad may require to be replaced.
Contact a service representative.
The paper keeps
jamming.
• There is too much paper in the tray. Remove excess
paper from the tray. If you are printing on special
materials, use the multi-purpose tray.
• An incorrect type of paper is being used. Use only
paper that meets the specifications required by the
machine (see "Print media specifications" on page
267).
• There may be debris inside the machine. Open the
front door and remove any debris.
• If an original does not feed into the machine, the
DSDF rubber pad may need to be replaced.
Contact a service representative.
Envelopes skew or fail
to feed correctly.
Ensure that the paper guides are against both sides of
the envelopes.
Condition Suggested solutions
Condition Possible cause Suggested solutions
The machine
does not print.
The machine is not
receiving power.
Check the power cord connections.
Check the power switch and the
power source.
The machine is not
selected as the default
machine.
Select your machine as your default
machine in your Windows.
Check the machine for the following:
• The front door is not closed. Close the front door.
• Paper is jammed. Clear the paper jam (see "Clearing paper
jams" on page 210).
• No paper is loaded. Load paper (see "Loading paper in the
tray" on page 48).
• The toner cartridge or the imaging unit is not installed.
Install the toner cartridge or imaging unit.
If a system error occurs, contact your service representative.
The connection cable
between the computer
and the machine is not
connected properly.
Disconnect the machine cable and
reconnect it.
The connection cable
between the computer
and the machine is
defective.
If possible, attach the cable to
another computer that is working
properly and print a job. You can
also try using a different machine
cable.
Solving other problems
9. Troubleshooting 235
The machine
does not print.
The port setting is
incorrect.
Check the Windows printer setting
to make sure that the print job is
sent to the correct port. If the
computer has more than one port,
make sure that the machine is
attached to the correct one.
The machine may be
configured incorrectly.
Check the Printing Preferences to
ensure that all of the print settings
are correct (see "Opening printing
preferences" on page 68).
The printer driver may be
incorrectly installed.
Repair the machine software.
The machine is
malfunctioning.
Check the display message on the
control panel to see if the machine
is indicating a system error. Contact
a service representative.
The document size is so
big that the hard disk
space of the computer is
insufficient to access the
print job.
If printing GUI, make more hard disk
space available for your print job
and try printing the document
again.
The machine
selects print
materials from
the wrong
paper source.
The paper option that
was selected in the
Printing Preferences
may be incorrect.
For many software applications, the
paper source selection is found
under the Paper tab within the
Printing Preferences. Select the
correct paper source. See the
printer driver help screen (see
"Opening printing preferences" on
page 68).
Condition Possible cause Suggested solutions
A print job is
extremely
slow.
The job may be very
complex.
Reduce the complexity of the page
or try adjusting the print quality
settings.
Half the page
is blank.
The page orientation
setting may be incorrect.
Change the page orientation in
your application. See the printer
driver help screen.
The paper size and the
paper size settings do
not match.
Ensure that the paper size in the
printer driver settings matches the
paper in the tray. Or, ensure that the
paper size in the printer driver
settings matches the paper
selection in the software
application settings you use.
Condition Possible cause Suggested solutions
Solving other problems
9. Troubleshooting 236
The machine
prints, but the
text is wrong,
garbled, or
incomplete.
The machine cable is
loose or defective.
Disconnect the machine cable and
reconnect. Try a print job that you
have already printed successfully. If
possible, attach the cable and the
machine to another computer that
you know works and try a print job.
Finally, try a new machine cable.
The wrong printer driver
was selected.
Check the application’s printer
selection menu to ensure that your
machine is selected.
The software application
is malfunctioning.
Try printing a job from another
application.
The operating system is
malfunctioning.
Exit Windows and reboot the
computer. Turn the machine off
and back on again.
If you are in a DOS
environment, the font
setting for your machine
may be set incorrectly.
Change the language setting.
Pages print,
but they are
blank.
The toner cartridge is
defective or out of toner.
Redistribute the toner, if necessary.
If necessary, replace the toner
cartridge.
The file may have blank
pages.
Check the file to ensure that it does
not contain blank pages.
Some parts, such as the
controller or the board,
may be defective.
Contact a service representative.
Condition Possible cause Suggested solutions
The machine
does not print
PDF file
correctly.
Some parts of
graphics, text,
or illustrations
are missing.
Incompatibility between
the PDF file and the
Acrobat products.
Printing the PDF file as an image
may enable the file to print. Turn on
Print As Image from the Acrobat
printing options.
It will take longer to print
when you print a PDF file as
an image.
If the PDF file do not
include the font or do
have the object which is
set on Interactive mode.
Try printing a job from Printer
Driver.
The print
quality of
photos is not
good. Images
are not clear.
The resolution of the
photo is very low.
Reduce the photo size. If you
increase the photo size in the
software application, the resolution
will be reduced.
Before
printing, the
machine emits
vapor near the
output tray.
Using damp paper can
cause vapor during
printing.
This is not a problem. Just keep
printing. Try a fresh ream of paper.
The machine
does not print
special- sized
paper, such as
billing paper.
Paper size and paper size
setting do not match.
Set the correct paper size in the
Custom Paper List in the Paper tab
in the Printing Preferences (see
"Paper Options" on page 70).
Condition Possible cause Suggested solutions
Solving other problems
9. Troubleshooting 237
17
Printing quality problems
If the inside of the machine is dirty or paper has been loaded improperly, there
might be a reduction in print quality. See the table below to clear the problem.
Your machine
has an odd
smell during
initial use.
The oil used to protect
the fuser is evaporating.
After printing about 100 color
pages, there will be no more smell.
It is a temporary issue.
Condition Possible cause Suggested solutions
Condition Suggested Solutions
Light or faded
print
• If a vertical white streak or faded area appears on the page,
the toner supply is low. You may be able to temporarily
extend the toner cartridge life. If this does not improve the
print quality, install a new toner cartridge.
• The color tone might not be adjusted. Adjust the color
tone.
• The paper may not meet paper specifications; for example,
the paper may be too moist or rough (see "Print media
specifications" on page 267).
• If the entire page is light, the print resolution setting is too
low or the toner save mode is on. Adjust the print
resolution and turn the toner save mode off. See the help
screen of the printer driver.
• A combination of faded or smeared defects may indicate
that the toner cartridge needs cleaning. Contact a service
representative.
• The surface of the LSU part inside the machine may be
dirty. Clean the LSU, contact a service representative.
Solving other problems
9. Troubleshooting 238
Toner specks • The paper may not meet specifications; for example, the
paper may be too moist or rough (see "Print media
specifications" on page 267).
• The transfer roller may be dirty. Clean the inside of your
machine. Contact a service representative.
• The paper path may need cleaning. Contact a service
representative.
• Check the location of the machine. If the area is not wellventilated,
this problem may occur.
Dropouts If faded areas, generally rounded, occur randomly on the
page:
• A single sheet of paper may be defective. Try reprinting
the job.
• The moisture content of the paper is uneven or the paper
has moist spots on its surface. Try a different brand of
paper (see "Print media specifications" on page 267).
• The paper lot is bad. The manufacturing processes can
cause some areas to reject toner. Try a different kind or
brand of paper.
• Change the printer option and try again. Go to Printing
Preferences, click Paper tab, and set type to thick paper
(see "Opening printing preferences" on page 68).
• If these steps do not correct the problem, contact a service
representative.
Condition Suggested Solutions
White Spots If white spots appear on the page:
• The paper is too rough and a lot of dirt from a paper falls to
the inner devices within the machine, so the transfer roller
may be dirty. Clean the inside of your machine. Cleaning
the inside or contact a service representative.
• The paper path may need cleaning. Cleaning the inside or
contact a service representative.
Vertical lines If black vertical streaks appear on the page:
• The drum inside the printer has probably been scratched.
Remove the imaging unit and install a new one. Contact a
service representative.
If white vertical streaks appear on the page:
• The surface of the LSU part inside the machine may be
dirty. Cleaning the inside or contact a service
representative.
If vertical streaks appear on the page:
• The surface of the scanner glass and its white sheet may be
dirty. Cleaning the inside or contact a service
representative.
Condition Suggested Solutions
Solving other problems
9. Troubleshooting 239
Color or Black
background
If the amount of background shading becomes unacceptable:
• Change the image transfer belt if it has reached its lifespan.
Contact a service representative.
• Check the environmental conditions: very dry conditions
(low humidity) or a high level of humidity (higher than 80%
RH) can increase the amount of background shading.
• Remove the old toner cartridge and install a new one.
Toner smear If toner smears on the page:
• Clean the inside of the machine. Cleaning the inside or
contact a service representative.
• Check the paper type and quality (see "Print media
specifications" on page 267).
• Remove the imaging unit and install a new one. Contact a
service representative.
• Change the image transfer belt if it has reached its lifespan.
Contact a service representative.
Condition Suggested Solutions
Vertical
repetitive
defects
If marks repeatedly appear on the printed side of the page at
even intervals:
• The imaging unit may be damaged. If a repetitive mark
occurs on the page, run a cleaning sheet through several
times to clean the imaging unit. Cleaning the inside. If you
still have the same problems, remove the imaging unit and
install a new one. Contact a service representative.
• Parts of the machine may have toner on them. If the
defects occur on the back of the page, the problem will
likely correct itself after a few more pages.
• The fusing assembly may be damaged. Contact a service
representative.
Background
scatter
Background scatter results from bits of toner randomly
distributed on the printed page.
• The paper may be too damp. Try printing with a different
batch of paper. Do not open packages of paper until
necessary so that the paper does not absorb too much
moisture.
• If background scatter occurs on an envelope, change the
printing layout to avoid printing over areas that have
overlapping seams on the reverse side. Printing on seams
can cause problems.
• If background scatter covers the entire surface area of a
printed page, adjust the print resolution through your
software application or in Printing Preferences (see
"Opening printing preferences" on page 68).
Condition Suggested Solutions
A
Solving other problems
9. Troubleshooting 240
Misformed
characters
• If characters are improperly formed and producing hollow
images, the paper stock may be too slick. Try different
paper (see "Print media specifications" on page 267).
• If characters are improperly formed and producing a wavy
effect, the scanner unit may need service. Cleaning the
scan unit or contact a service representative.
Page skew • Ensure that the paper is loaded properly.
• Check the paper type and quality (see "Print media
specifications" on page 267).
• Ensure that the paper or other material is loaded correctly
and the guides are not too tight or too loose against the
paper stack.
• Ensure that the standard tray right bottom door, dual
cassette feeder right bottom door or high capacity feeder
right bottom door is securely closed. If the bottom doors
are not completely closed, open and close the bottom
doors.
Curl or wave • Ensure that the paper is loaded properly.
• Check the paper type and quality. Both high temperature
and humidity can cause paper curl (see "Print media
specifications" on page 267).
• Turn the stack of paper over in the tray. Also try rotating
the paper 180° in the tray.
Condition Suggested Solutions
Wrinkles or
creases
• Ensure that the paper is loaded properly.
• Check the paper type and quality (see "Print media
specifications" on page 267).
• Turn the stack of paper over in the tray. Also try rotating
the paper 180° in the tray.
• Ensure that the standard tray right bottom door, dual
cassette feeder right bottom door or high capacity feeder
right bottom door is securely closed. If the bottom doors
are not completely closed, open and close the bottom
doors.
Back of
printouts are
dirty
Check for leaking toner. Clean the inside of the machine.
Cleaning the inside or contact a service representative.
Condition Suggested Solutions
Solving other problems
9. Troubleshooting 241
Solid Color or
Black pages
• The imaging unit may not be installed properly. Remove
the imaging unit and reinsert it.
• The imaging unit may be defective and need replacing.
Remove the imaging unit and install a new one. Contact a
service representative.
• The machine may require repair. Contact a service
representative.
Loose toner • Clean the inside of the machine. Cleaning the inside or
contact a service representative.
• Check the paper type and quality (see "Print media
specifications" on page 267).
• Remove the imaging unit and install a new one. Contact a
service representative.
• If the problem persists, the machine may require repair.
Contact a service representative.
Character Voids Character voids are white areas within parts of characters that
should be solid black:
• You may be printing on the wrong surface of the paper.
Remove the paper and turn it around.
• The paper may not meet paper specifications (see "Print
media specifications" on page 267).
Condition Suggested Solutions
A
A
Horizontal
stripes
If horizontally aligned black streaks or smears appear:
• The imaging unit may be installed improperly. Remove the
imaging unit and reinsert it.
• The imaging unit may be defective. Remove the imaging
unit and install a new one. Contact a service
representative.
• If the problem persists, the machine may require repair.
Contact a service representative.
Curl If the printed paper is curled or paper does not feed into the
machine:
• Turn the stack of paper over in the tray. Also try rotating
the paper 180° in the tray.
• Change the printer option and try again. Go to Printing
Preferences, click Paper tab, and set type to thin paper
(see "Opening printing preferences" on page 68).
An unknown
image
repetitively
appears on a
few sheets or
loose toner,
light print, or
contamination
occurs.
Your machine is probably being used at an altitude of 1,000 m
(3,281 ft) or above.
The high altitude may affect the print quality, such as loose
toner or light imaging. Change the correct altitude setting to
your machine.
Condition Suggested Solutions
Solving other problems
9. Troubleshooting 242
18
Copying problems
Condition Suggested solution
Copies are too
light or too dark
Tap Copy from the home screen or Apps. You can adjust the
darkness level of a copy if needed for easier reading if the
original contains faint markings or dark images (see
"Changing Darkness" on page 101).
Smears, lines,
marks, or spots
appear on copies.
• If the defects are on the original, tap Copy from the home
screen or Apps (see "Changing Darkness" on page 101).
• If there are no defects on the original, clean the scan unit.
Cleaning the scan unit or contact a service
representative.
Copy image is
skewed.
• Ensure that the original is face down on the scanner glass
or face up in the DSDF.
• Check that the copy paper is loaded correctly.
• If the problem persists, the machine may require repair.
Contact a service representative.
Blank copies
print out.
Ensure that the original is face down on the scanner glass or
face up in the DSDF.
Image rubs off
the copy easily.
• Replace the paper in the tray with paper from a new
package.
• In high humidity areas, do not leave paper in the machine
for extended periods of time.
Frequent copy
paper jams occur.
• Fan the stack of paper, then turn it over in the tray.
Replace the paper in the tray with a fresh supply. Check/
adjust the paper guides, if necessary.
• Ensure that the paper is the proper paper weight.
• Check for copy paper or pieces of copy paper remaining
in the machine after a paper jam has been cleared.
Toner cartridge
produces fewer
copies than
expected before
running out of
toner.
• Your originals may contain pictures, solids, or heavy lines.
For example, your originals may be forms, newsletters,
books, or other documents that use more toner.
• The DSDF may be left open while copies are being made.
• The machine may be turned on and off frequently.
Condition Suggested solution
Solving other problems
9. Troubleshooting 243
19
Scanning problems
Condition Suggested solutions
The scanner does not work. • Make sure that you place the original to be
scanned face down on the scanner glass, or
face up in the DSDF.
• There may not be enough available memory
to hold the document you want to scan. Try
the Prescan function to see if that works. Try
lowering the scan resolution rate.
• Check that the machine cable is connected
properly.
• Make sure that the machine cable is not
defective. Switch the cable with a known
good cable. If necessary, replace the cable.
• Check that the scanner is configured
correctly.
The unit scans very slowly. • Check if the machine is printing received
data. If so, scan the document after the
received data has been printed.
• Graphics are scanned more slowly than text.
• Communication speed slows in scan mode
because of the large amount of memory
required to analyze and reproduce the
scanned image. Set your computer to the
ECP printer mode through BIOS setting. It
will help to increase the speed. For details
about how to set BIOS, refer to your
computer user’s guide.
Message appears on your
computer screen:
• Device can’t be set to the
H/W mode you want.
• Port is being used by
another program.
• Port is Disabled.
• Scanner is busy receiving
or printing data. When the
current job is completed,
try again.
• Invalid handle.
• Scanning has failed.
• There may be a copying or printing job in
progress. Try your job again when that job is
finished.
• The selected port is currently being used.
Restart your computer and try again.
• The machine cable may be improperly
connected or the power may be off.
• The scanner driver is not installed or the
operating environment is not set up
properly.
• Ensure that the machine is properly
connected and the power is on, then restart
your computer.
• The USB cable may be improperly connected
or the power may be off.
Condition Suggested solutions
Solving other problems
9. Troubleshooting 244
20
Fax problems (optional)
condition suggested solutions
The machine is not
working, there is no
display, or the buttons
are not working.
• Unplug the power cord and plug it in again.
• Ensure that there is power being supplied to the
electrical outlet.
No dial tone sounds. • Check that the phone line is properly connected.
• Check that the phone socket on the wall is
working by plugging in another phone.
• Find the optimal line for communication (see
"General fax settings" on page 145).
The numbers stored in
memory do not dial
correctly.
Make sure that the numbers are stored in memory
correctly.
The original does not feed
into the machine.
• Make sure that the paper is not wrinkled and you
are inserting it in correctly. Check that the
original is the right size, not too thick or thin.
• Make sure that the DSDF is firmly closed.
• The DSDF rubber pad may need to be replaced.
Contact a service representative.
Faxes are not received
automatically.
• The receiving mode should be set to fax.
• Make sure that there is paper in the tray.
• Check to see if the display shows any error
message. If it does, clear the problem
• Find the optimal line for communication. To
check that, see Smart Fax Diagnostics menu
(see "General fax settings" on page 145).
The machine does not
send.
• Make sure that the original is loaded in the DSDF
or on the scanner glass.
• Check the recipient’s fax machine (if it has a
problem).
• Find the optimal line for communication. To
check that, see Smart Fax Diagnostics menu
(see "General fax settings" on page 145).
The incoming fax has
blank spaces or is of poorquality.
• The fax machine sending you the fax may be
faulty.
• A noisy phone line can cause line errors.
• Check your machine by making a copy.
• The toner cartridge may be empty. Replace the
toner cartridge.
• Find the optimal line for communication. To
check that, see Smart Fax Diagnostics menu
(see "General fax settings" on page 145).
condition suggested solutions
Solving other problems
9. Troubleshooting 245
21
Operating system problems
Common Windows problems
Some of the words on an
incoming fax are
stretched.
The fax machine sending the fax had a temporary
document jam.
There are lines on the
originals you sent.
Check your scan unit for marks and clean it.
Cleaning the scan unit.
The machine dials a
number, but the
connection with the other
fax machine fails.
The other fax machine may be turned off, out of
paper, or cannot answer incoming calls. Speak with
the other machine operator and ask her/him to
solve out the problem.
Faxes do not store in
memory.
There may not be enough memory space to store
the fax. If the display indicating the memory status
shows, delete any faxes you no longer need from
the memory, and then try to store the fax again.
Blank areas appear at the
bottom of each page or
on other pages, with a
small strip of text at the
top
You may have chosen the wrong paper settings in
the user option setting.
condition suggested solutions
Condition Suggested solutions
“File in Use” message appears during
installation.
Exit all software applications.
Remove all software from the
startup group, then restart
Windows. Reinstall the printer
driver.
“General Protection Fault”, “Exception
OE”, “Spool 32”, or “Illegal Operation”
messages appear.
Close all other applications, reboot
Windows and try printing again.
“Fail To Print”, “A printer timeout error
occurred” message appear.
These messages may appear during
printing. Just keep waiting until the
machine finishes printing. If the
message appears in ready mode or
after printing has completed, check
the connection and/or whether an
error has occurred.
Samsung Printer Experience is not
shown when you click more settings.
Samsung Printer Experience is not
installed. Download the app from
the Windows Store and install it.
Solving other problems
9. Troubleshooting 246
Refer to the Microsoft Windows User’s Guide that came with your computer
for further information on Windows error messages.
Common Mac problems
Refer to the Mac User’s Guide that came with your computer for further
information on Mac error messages.
Machine information is not displayed
when you click the device in the Devices
and Printers.
Check the Printer properties. Click
the Ports tab.
(Control Panel > Devices and
Printers > Right-click on your
printer icon and select Printer
properties)
If the port is set to File or LPT,
uncheck them and select TCP/IP,
USB, or WSD.
Condition Suggested solutions
Condition Suggested solutions
The machine does not print PDF
files correctly. Some parts of
graphics, text, or illustrations are
missing.
Printing the PDF file as an image may
enable the file to print. Turn on Print As
Image from the Acrobat printing options.
It will take longer to print when you
print a PDF file as an image.
Some letters are not displayed
normally during cover page
printing.
Mac OS cannot create the font while
printing the cover page. The English
alphabet and numbers are displayed
normally on the cover page.
When printing a document in Mac
with Acrobat Reader 6.0 or
higher, colors print incorrectly.
Make sure that the resolution setting in
your machine driver matches the one in
Acrobat Reader.
Solving other problems
9. Troubleshooting 247
Common Linux problems
Refer to the Linux User’s Guide that came with your computer for further
information on Linux error messages.
Condition Suggested solutions
There is no xsane nor simplescan
application on my Linux
machine.
For some Linux distributions, there might be
no default scan application. To use scan
features, install one of scan applications
using download center supplied by the
OS(ex. Ubuntu Software Center for Ubuntu,
Install/Remove Software for openSUSE,
Software for Fedora).
Scanner can not be found via
network.
For some Linux distributions, strong firewall
is enabled and it may block our installer from
opening the necessary port for searching
network devices. In such a case, open the
snmp port - 22161 manually or disable the
firewall temporarily while using the device.
When printing more than one
copy, the second copy does not
print.
The problem occurs on Ubuntu 12.04 due to
the problem in standard CUPS filter
'pdftops'. Update 'cups-filters' package to
version 1.0.18 to fix the problem ('pdftops' is
a part of 'cups-filters' package).
Unchecking the collate option in
the Print Dialog does not work.
For some distributions, GNOME Print Dialog
has an issue handling the collate option. As
workaround, set the default value of collate
option to False using the system's printing
utility(execute "system-config-printer" in the
Terminal program).
Printing always works with
duplex.
This duplex issue was in Ubuntu 9.10 CUPS
package. Update CUPS version to 1.4.1-
5ubuntu2.2.
Printer is not added through
system's printing utility.
The problem occurs on Debian 7 due to the
defect in 'system-config-printer' package of
the Debian 7 (http://bugs.debian.org/cgibin/bugreport.cgi?bug=662813
in Debian
bug tracking system). Please use another
way to add printer (CUPS WebUI for
example)
Paper size and orientation are
disabled in the Print Dialog
when opening text files.
The problem occurs on Fedora 19 and it's
related to 'leafpad' text editor on Fedora 19.
Please use other text editors like 'gedit'.
Condition Suggested solutions
Solving other problems
9. Troubleshooting 248
Common PostScript problems
The following situations are PS language specific and may occur when several
printer languages are used.
Problem Possible cause Solution
The PostScript
file cannot be
printed
The PostScript driver may
not be installed correctly.
• Install the PostScript driver.
• Print a configuration page and
verify that the PS version is
available for printing.
• If the problem persists, contact
a service representative.
Limit Check
Error report
prints
The print job was too
complex.
You might need to reduce the
complexity of the page or install
more memory.
A PostScript
error page
prints
The print job may not be
PostScript.
Make sure that the print job is a
PostScript job. Check to see
whether the software application
expected a setup or PostScript
header file to be sent to the
machine.
The optional
tray is not
selected in the
driver
The printer driver has not
been configured to
recognize the optional
tray.
Open the PostScript driver
properties, select the Device
Options tab, and set the tray
option.
When printing a
document in
Mac with
Acrobat Reader
6.0 or higher,
colors print
incorrectly
The resolution setting in
the printer driver may
not be matched with the
one in Acrobat Reader.
Make sure that the resolution
setting in your printer driver
matches the one in Acrobat
Reader.
Problem Possible cause Solution
10. Consumables and
accessories
This guide provides information on purchasing Consumables, accessories and maintenance parts available for your
machine.
This chapter includes:
• Ordering supplies and accessories 250
• Available Consumables 251
• Precautions 253
• Available accessories 254
• Available maintenance parts 255
• Installing accessories 256
• Checking replaceable’s lifespan 258
• Using a USB Drive device 259
Available accessories may differ from country to country. Contact your sales representatives to
obtain the list of available accessories.
10. Consumables and accessories 250
Ordering supplies and accessories
Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts.
• See "Available Consumables" on page 251.
• See "Available accessories" on page 254.
To order Samsung-authorized supplies, accessories, and maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine.
You can also visit www.samsung.com/supplies, and then select your country/region to obtain the contact information for service.
10. Consumables and accessories 251
Available Consumables
When Consumables reach their lifespan, you can order the following types of Consumables for your machine.
1
K425x series/K430x series/K435x series
Type Average yielda
a. Declared yield value in accordance with 5% coverage.
Part name
Toner cartridge Average continuous black cartridge yield: 25,000 standard
pages
MLT-D708S (Black)
Average continuous black cartridge yield: 35,000 standard
pages
MLT-D708L (Black)
Waste toner container Approx. 100,000 pages MLT-W708
Available Consumables
10. Consumables and accessories 252
2
X422x series/X425x series/X430x series
Depending on the options and job mode used, the toner cartridge’s lifespan may differ.
When purchasing new toner cartridges or other supplies, these must be purchased in the same country as the machine you are using. Otherwise, new toner
cartridges or other supplies will be incompatible with your machine due to different configurations of toner cartridges and other supplies according to the specific
country conditions.
You must purchase Consumables, including toner cartridges, in the same country where you purchased your machine. Otherwise, Consumables will be
incompatible with your machine since the system configuration of these vary from country to country.
Type Average yielda
a. Declared yield value in accordance with 5% coverage.
Part name
Toner cartridge Average continuous black cartridge yield: 23,000 pages CLT-K808S (Black)
Average continuous colored cartridge yield: 20,000 pages
(Cyan/Magenta/Yellow)
CLT-C808S (Cyan)
CLT-M808S (Magenta)
CLT-Y808S (Yellow)
Waste toner container Approx. 64,000 pages CLT-W808
10. Consumables and accessories 253
Precautions
• Disconnect the power cord.
Never remove the control board cover while the power is turned on.
To avoid the possibility of an electrical shock, always disconnect the power cord when installing or removing ANY internal or external accessories.
• Discharge static electricity.
The control board and internal accessories (network interface card or memory module) are sensitive to static electricity. Before installing or removing any internal
accessories, discharge static electricity from your body by touching something metal, such as the metal back plate on any device plugged into a grounded power
source. If you walk around before finishing the installation, repeat this procedure to discharge any static electricity again.
• Activating the added accessories in the PS driver properties.
After installing an accessory such as an optional tray, PS driver users must do the additional setting. Go to the PS printer properties and set the added accessory
activated.
When installing accessories, the battery inside the machine is a service component. Do not change it by yourself.
There is a risk of an explosion if battery is replaced by an incorrect type. Dispose used batteries according to the instructions.
10. Consumables and accessories 254
Available accessories
You can purchase and install accessories to enhance your machine’s
performance and capacity.
Accessory function Part name
Cabinet Stand You can place the machine
on the ergonomicallydesigned
cabinet which
lets you reach the machine
conveniently. Also, you
can easily move the
cabinet with its wheels, if
necessary, and store
miscellaneous items like
papers into the cabinet.
CLX-DSK502T
Dual Cassette Feeder If you are experiencing
frequent Paper Source
problems, you can attach
an additional tray. The
optional tray can hold up
to 1,040 sheets. You can
print documents in various
sizes and types of print
materials in the tray.
CLX-PFP502D
Working Table You can place an external
authentication device or
miscellaneous items on
the working table.
CLX-WKT000
SL-WKT101
Fax Kit This fax kit allows you to
use your machine as a fax.
CLX-FAX160
Fax Multiline Kit This fax multiline kit allows
you to use the second fax
line.
SL-FAX2501
FDI(Foreign Device
Interface)Kit
This card is installed inside
the machine to allow a
third party device such as a
coin operated device or a
card reader. Those devices
allow the payfor-print
service on your machine.
CLX-KIT10F
Job Separator This Job separator will help
the machine to collate
printouts.
SL-JSP500S
Accessory function Part name
10. Consumables and accessories 255
Available maintenance parts
You need to replace the maintenance parts at specific intervals to keep the machine in the best condition and avoid print quality and paper feeding problems
resulting from the worn-out parts. Maintenance parts are mostly rollers, belts and pads. However, the replacement period and parts may differ depending on the
model. Replacing maintenance parts can be performed only by an authorized service provider, dealer, or the retailer where you bought the machine. To purchase
maintenance parts, contact the retailer where you bought the machine. The replacement period for the maintenance parts is informed by the "Samsung Printer
Status" program. Or if your machine supports display screen, a message is displayed in the display screen. The replacement period varies based on the operating
system used, computing performance, application software, connecting method, paper type, paper size, and job complexity.
10. Consumables and accessories 256
Installing accessories
3
Precautions
• Disconnect the power cord
Never remove the control board cover while the power is turned on.
To avoid the possibility of an electrical shock, always disconnect the power
cord when installing or removing ANY internal or external accessories.
• Discharge static electricity
The control board and internal accessories (network interface card or
memory module) are sensitive to static electricity. Before installing or
removing any internal accessories, discharge static electricity from your
body by touching something metal, such as the metal back plate on any
device plugged into a grounded power source. If you walk around before
finishing the installation, repeat this procedure to discharge any static
electricity again.
When installing accessories, the battery inside the machine is a service
component. Do not change it by yourself. There is a risk of an explosion if
battery is replaced by an incorrect type. Dispose used batteries according to
the instructions.
4
Setting Device Options
When you install the optional devices such as optional tray, memory, etc, this
machine automatically detects and sets the optional devices. If you cannot use
the optional devices you installed in this driver, you can set the optional devices
in Device Options.
1 Click the Windows Start menu.
• For Windows 8, from the Charms, select Search > Settings.
2 For Windows XP/2003, select Printers and Faxes.
• For Windows 2008/Vista, select Control Panel > Hardware and
Sound > Printers.
• For Windows 7, select Control Panel > Hardware and Sound >
Devices and Printers.
• For Windows 8, search for Devices and Printers.
• For Windows Server 2008 R2, select Control Panel > Hardware >
Devices and Printers.
3 Right-click your machine.
4 For Windows XP/2003/2008/Vista, press Properties.
For Windows 7, Windows 8, and Windows Server 2008 R2, from context
menus, select the Printer properties.
Installing accessories
10. Consumables and accessories 257
If Printer properties item has ▶ mark, you can select other printer drivers
connected with selected printer.
5 Select Device Options.
The Properties window may differ depending on the driver or operating
system you are using.
6 Select the appropriate option.
Some menus may not appear in the display depending on options or
models. if so, it is not applicable to your machine.
• Tray Options: Select the optional tray you installed. You can select
the tray.
• Storage Options: Select the optional memory you installed. If this
feature is checked, you can select the Print Mode.
• Printer Configuration: Select the printer language for the print job.
• Administrator Settings: You can select the Printer Status and EMF
Spooling.
• Admin Job Accounting: Allows you to associate user and account
identification information with each document you print.
- User permission: If you check this option, only users with user
permission can start a print job.
- Group permission: If you check this option, only groups with
group permission can start a print job.
If you want to encrypt job accounting password, check Job Accounting
Password Encryption.
• Custom Paper Size Settings: You can specify custom paper size.
7 Click OK until you exit the Properties or Printer properties window.
10. Consumables and accessories 258
Checking replaceable’s lifespan
If you experience frequent paper jams or printing problems, check the
remaining lifespan of Consumables. Replace the corresponding parts, if
necessary.
1 Tap Settings > Management > Supplies Life from the main screen.
2 Check the consumables life.
10. Consumables and accessories 259
Using a USB Drive device
This chapter explains how to use a USB Drive device with your machine.
5
Understanding the USB screen
To use the USB feature, tap Box > USB from the home screen or Apps.
Documents and images printed, scanned, downloaded and sent from USB can
be stored in the Box (see "Using Box" on page 188).
6
About USB Drive device
USB Drive devices are available with a variety of memory capacities to give you
more room for storing documents, presentations, music and videos, high
resolution photographs, or whatever other files you want to store or move.
You can do the following on your machine using a USB Drive device:
• Scan documents and save them on a USB Drive device.
• Print data stored on a USB Drive device.
• Format the USB Drive device.
Your machine supports USB Drive devices with FAT16/FAT32 and sector size of
512 bytes.
Check your USB Drive device’s file system from your dealer.
You must use only an authorized USB Drive device with an A plug type
connector.
Use only a USB Drive device with metal-shielded connector.
Only use a USB Drive device that has obtained compatibility certification;
otherwise, the machine might not recognize it.
Insert a USB Drive device into the USB port on your machine.
A B
Using a USB Drive device
10. Consumables and accessories 260
Do not insert the USB Drive device to other ports except the ports which is
as shown below the image. If you insert the USB Drive device to other ports,
the machine shows warning message on the display screen.
• Do not remove the USB Drive device while it is in use. The machine
warranty does not cover damage caused by a user’s misuse.
• If your USB Drive device has certain features, such as security settings and
password settings, your machine may not automatically detect it. For
details about these features, see USB Drive device’s User’s Guide.
7
Printing from a USB Drive device
You can directly print files stored on a USB Drive device. You can print TIFF, JPEG
and PRN files.
USB print option supported file types:
• PRN: Only files created by provided driver with your machine are
compatible. PRN files can be created by selecting the Print to file check box
when you print a document. The document will be saved as a PRN file, rather
than printed on paper. Only PRN files created in this fashion can be printed
directly from USB Drive device (see "Printing to a file (PRN)" on page 91).
• TIFF: TIFF 6.0 Baseline
• JPEG: JPEG Baseline
• PDF: PDF 1.7 and below
In case of 8bit CMYK JPEG files, Job could be cancelled.
Using a USB Drive device
10. Consumables and accessories 261
To print a document from a USB Drive device:
1 Insert a USB Drive device into the USB port on your machine.
Your machine automatically detects the device and reads data stored on
it (see "About USB Drive device" on page 259).
• The machine cannot detect the unformatted USB Drive device. Format,
and then reinsert the USB Drive device into the USB port on your
machine.
• If the machine did not detect your USB Drive when the
machine is in power save mode. Wake up the device and wait until the
machine returns to ready state. Then reinsert the USB Drive back into the
USB port on the front of your device.
2 Tap Box > USB from the home screen or Apps.
3 The machine shows all files in the USB Drive device.
Touch and hold folder or document you want to print from the list.
If the PDF file you selected is secured with a password, you have to know the
password for printing. Enter the password when the machine requires the
secure password. If you do not know the password, the print job will be
cancelled.
4 Tap > Print > Print Options.
5 Select the appropriate option.
• Copies: Selects the number of copies.
• Paper Source: Select from which tray the paper is used.
• Auto fit: Allows you to scale your print job to the selected paper size
in the tray regardless of the document size. Select a tray, and press
On.
6 Tap icon to begin printing.
7 After printing is completed, you can remove the USB Drive device from
the machine.
Using a USB Drive device
10. Consumables and accessories 262
8
Managing USB Drive device
You can delete image files stored on a USB Drive one-by-one or all at once by
reformatting the device.
After deleting files or reformatting a USB Drive device, files cannot be
restored. Confirm that you no longer need the data before deleting it.
Deleting an image file
1 Insert a USB Drive device into the USB port on your machine.
2 Tap Box > USB from the home screen or Apps.
3 The machine shows all files in the USB Drive device.
Touch and hold folder or document you want to delete from the list.
If the file is in a folder, press the folder name.
4 Tap > Delete.
5 Tap Delete when the confirmation window appears.
Formatting a USB Drive device
1 Insert a USB Drive device into the USB port on your machine.
2 Tap Box > USB from the home screen or Apps.
3 The machine shows all files in the USB Drive device.
Touch and hold folder or document you want to delete from the list.
If the file is in a folder, press the folder name.
4 Tap > Format.
5 Tap Format when the confirmation window appears.
11. Appendix
This chapter provides product specifications and information concerning applicable regulations.
• Specifications 264
• Regulatory information 275
• Copyright 285
11. Appendix 264
Specifications
1
Hardware specifications
Item K425x series
K430x series
K435x series
X422x series
X425x series
X430x series
Dimension Height (with Duplex Automatic
Document Feeder)
829 mm (32.6 inches) 829 mm (32.6 inches) 879 mm (35.3 inches) 879 mm (35.3 inches)
Depth 640 mm (25.2 inches)
Width 566 mm (22.3 inches)
Weight Machine without consumables and
options
61.8 Kg (136.2 lbs) 63 Kg (138.9 lbs) 80 Kg (176.4 lbs) 80 Kg (176.4 lbs)
Specifications
11. Appendix 265
2
Environmental specifications
Item K425x series K430x series K435x series X422x series X425x series X430x series
Noise Levela
a. Sound Pressure Level, ISO 7779. Configuration tested: machine basic installation, A4 paper, simplex printing.
Ready mode 30 dB(A)
Printing mode (Simplex)
(Duplex: Simplex+2dBA)
• Tray 1: 50dB(A)
• MP : 52dB(A)
• Option tray :
52dB(A)
• Tray 1: 51dB(A)
• MP : 53dB(A)
• Option tray :
53dB(A)
• Tray 1: 52dB(A)
• MP : 54 dB(A)
• Option tray :
54dB(A)
• Tray 1: 48dB(A)
• MP : 50 dB(A)
• Option tray :
50dB(A)
• Tray 1: 49dB(A)
• MP : 51dB(A)
• Option tray :
51dB(A)
• Tray 1: 50dB(A)
• MP : 52 dB(A)
• Option tray :
52dB(A)
Copying mode (Simplex)
(Duplex: Simplex+2dBA)
• Tray 1: 53dB(A)
• MP : 55 dB(A)
• Option tray :
55dB(A)
• Tray 1: 55dB(A)
• MP : 57 dB(A)
• Option tray :
57dB(A)
• Tray 1: 55dB(A)
• MP : 57 dB(A)
• Option tray :
57dB(A)
• Tray 1: 53dB(A)
• MP : 55 dB(A)
• Option tray :
55dB(A)
• Tray 1: 54dB(A)
• MP : 56dB(A)
• Option tray :
56dB(A)
• Tray 1: 54dB(A)
• MP : 56dB(A)
• Option tray :
56dB(A)
Temperature Operation 10 to 32 °C (50 to 90 °F)
Storage -20 to 40 °C (-4 to 104 °F)
Humidity Operation 20 to 80% RH
Storage 10 to 90% RH
Specifications
11. Appendix 266
3
Electrical specifications
Power requirements are based on the country/region where the device is sold. Do not convert operating voltages. Doing so might damage the device and void the
product warranty.
Item Description
Power ratinga
a. see the rating label on the machine for the correct voltage, frequency (hertz), and type of current for your machine.
110 volt models AC 110 - 127 V
220 volt models AC 220 - 240 V
Power consumptionb
b. The power consumption may be affected by the machine’s status, setting conditions, operating environment, and measuring equipment and method the country uses.
Average operating mode Less than 1,200 W
Ready mode Less than 250 W
Power save mode Less than 1.5 W
Power off mode Less than 0 W
Specifications
11. Appendix 267
4
Print media specifications
Type Size Dimensions print media weight/Capacity (Simplex)a
tray1,2,3,4 multipurpose tray
Plain paper Letter 216 x 279 mm (8.5 x 11 inches) 71 to 90 g/m2 (19 to 24 lb bond)
• 520 sheets of 80g/m2 (20 lb bond)
for each tray
A3, Ledger and 8K are not
supported in Tray1.
71 to 90 g/m2 (19 to 24 lb bond)
• 100 sheets of 80 g/m2 (20 lb bond) Ledger 279 x 432 mm (11 x 17 inches)
Legal 216 x 356 mm (8.5 x 14 inches)
Executive 184 x 267 mm (7.25 x 10.5 inches)
Statement 140 x 216 mm (5.5 x 8.5 inches)
A3 297 x 420 mm (11.7 x 16.5 inches)
A4 210 x 297 mm (8.26 x 11.7 inches)
A5 148 x 210 mm (5.82 x 8.26 inches)
B4 257 x 364 mm (10.1 x 14.3 inches)
JIS B5 182 x 257 mm (7.16 x 10.11 inches)
ISO B5 176 x 250 mm (6.93 x 9.84 inches)
US Folio 216 x 330 mm (8.5 x 13 inches)
Oficio 216 x 343 mm (8.5 x 13.5 inches)
8K 270 x 390 mm (10.75 x 15.5 inches)
16K 195 x 270 mm (7.76 x 10.75 inches)
A6 105 x 148 mm (4.13 x 5.82 inches) Not available in tray1,2,3,4
Specifications
11. Appendix 268
Envelope Letter, A4 Refer to the Plain paper section Not available in tray1,2,3,4 75 to 90 g/m2 (20 to 24 lb bond)
Envelope Monarch 98 x 191 mm (3.87 x 7.5 inches) • 10 sheets stacking
Envelope No. 10 105 x 241 mm (4.12 x 9.5 inches)
Envelope No. 9 98 x 225 mm (3.87 x 8.87 inches)
Envelope DL 110 x 220 mm (4.33 x 8.66 inches)
Envelope C5 162 x 229 mm (6.37 x 9.01 inches)
Envelope C6 114 x 162 mm (4.48 x 6.38 inches)
Envelope C4 229 x 324 mm (9.01 x 12.75 inches)
Thick paper Refer to the Plain paper
section
Refer to the Plain paper section 91 to 105 g/m2 (25 to 28 lb bond)
• 400 sheets for each tray
91 to 105 g/m2 (25 to 28 lb bond)
• 50 sheets stacking
Heavy weight
paper
Refer to the Plain paper
section
Refer to the Plain paper section 106 to 176 g/m2 (29 to 47 lb bond)
• 350 sheets stacking
106 to 176 g/m2 (29 to 47 lb bond)
• 20 sheets stacking
Extra Heavy
weight
Refer to the Plain paper
section
Refer to the Plain paper section 177 to 220 g/m2 (47 to 59 lb bond)
• 200 sheets stacking
Not available in multipurpose tray
Thin paper Refer to the Plain paper
section
Refer to the Plain paper section 60 to 70 g/m2 (16 to 18 lb bond)
• 520 sheets stacking
60 to 70 g/m2 (16 to 18 lb bond)
• 100 sheets stacking
Cotton Refer to the Plain paper
section
Refer to the Plain paper section 75 to 90 g/m2 (20 to 24 lb bond)
• 400 sheets stacking
75 to 90 g/m2 (20 to 24 lb bond)
• 50 sheets stacking
Colored / PrePrinted
Refer to the Plain paper
section
Refer to the Plain paper section 75 to 90 g/m2 (20 to 24 lb bond)
• 400 sheets stacking
75 to 90 g/m2 (20 to 24 lb bond)
• 50 sheets stacking
Type Size Dimensions print media weight/Capacity (Simplex)a
tray1,2,3,4 multipurpose tray
Specifications
11. Appendix 269
Recycled Refer to the Plain paper
section
Refer to the Plain paper section 60 to 90 g/m2 (16 to 24 lb bond)
• 400 sheets stacking
60 to 90 g/m2 (16 to 24 lb bond)
• 100 sheets stacking
Bond Refer to the Plain paper
section
Refer to the Plain paper section 105 to 120g/m2 (28 to 32 lb bond)
• 350 sheets stacking
105 to 120g/m2 (28 to 32 lb bond)
• 20 sheets stacking
Archive Refer to the Plain paper
section
Refer to the Plain paper section
Letter Head /
Hole Punched
Refer to the Plain paper
section
Refer to the Plain paper section 75 to 90 g/m2 (20 to 24 lb bond)
• 400 sheets stacking
75 to 90 g/m2 (20 to 24 lb bond)
• 50 sheets stacking
Thin cardstock /
Thin glossy
Refer to the Plain paper
section
Refer to the Plain paper section 106 to 163 g/m2 (28 to 43 lb bond)
• 350 sheets stacking
106 to 163 g/m2 (28 to 43 lb bond)
• 20 sheets stacking
Labelsb Letter, A4 Refer to the Plain paper section Not available in tray1,2,3,4 120 to 150 g/m2 (32 to 40 lb bond)
• 20 sheets stacking
Tray 1 minimum size (custom) 148 x 210 mm (5.85 x 8.27 inches) 60 to 220 g/m2 (16 to 59 lb bond) -
Tray 1 maximum size (custom) 297 x 364 mm (11.7 x 14.3 inches)
Tray 2,3,4 minimum size (custom) 148 x 210 mm (5.85 x 8.27 inches)
Tray 2,3,4 maximum size (custom) 297 x 432 mm (11.7 x 17 inches)
Multipurpose tray minimum size (custom) 98 x 148 mm (3.87 x 5.82 inches) - 60 to 176 g/m2 (16 to 47 lb bond)
Multipurpose tray maximum size (custom) 297 x 432 mm (11.7x 17inches)
a. Maximum capacity may differ depending on media weight, thickness, and environmental conditions.
b. The smoothness of the labels used in this machine is 100 to 250 (sheffield). This means the numeric level of smoothness.
Type Size Dimensions print media weight/Capacity (Simplex)a
tray1,2,3,4 multipurpose tray
Specifications
11. Appendix 270
5
System requirements
Microsoft® Windows®
Operating system
Requirement (recommended)
CPU RAM free HDD space
Windows® XP Intel® Pentium® III 933 MHz (Pentium IV 1 GHz) 128 MB (256 MB) 1.5 GB
Windows Server® 2003 Intel® Pentium® III 933 MHz (Pentium IV 1 GHz) 128 MB (512 MB) 1.25 GB to 2 GB
Windows Server® 2008 Intel® Pentium® IV 1 GHz (Pentium IV 2 GHz) 512 MB (2 GB) 10 GB
Windows Vista® Intel® Pentium® IV 3 GHz 512 MB (1 GB) 15 GB
Windows® 7 Intel® Pentium® IV 1 GHz 32-bit or 64-bit processor or higher 1 GB (2 GB) 16 GB
• Support for DirectX® 9 graphics with 128 MB memory (to enable the Aero theme).
• DVD-R/W Drive
Windows Server® 2008 R2 Intel® Pentium® IV 1.4 GHz (x64) processors (2 GHz or faster) 512 MB (2 GB) 10 GB
Windows® 8
Windows® 8.1
Intel® Pentium® IV 1 GHz 32-bit or 64-bit processor or higher 2 GB 20 GB
• Support for DirectX® 9 graphics with 128 MB memory (to enable the Aero theme).
• DVD-R/W Drive
Windows Server® 2012
Windows Server® 2012 R2
Intel® Pentium® IV 1.4 GHz (x64) processors (2 GHz or faster) 512 MB (2 GB) 32 GB
Specifications
11. Appendix 271
• Internet Explorer 6.0 or higher is the minimum requirement for all Windows operating systems.
• Users who have administrator rights can install the software.
• Windows Terminal Services is compatible with your machine.
Mac
Operating system
Requirements (Recommended)
CPU RAM Free HDD space
Mac OS X 10.5 • Intel® processors
• 867 MHz or faster Power PC G4/G5
512 MB (1 GB) 1 GB
Mac OS X 10.6 • Intel® processors 1 GB (2 GB) 1 GB
Mac OS X 10.7 - 10.9 • Intel® processors 2 GB 4 GB
Specifications
11. Appendix 272
Linux
Items Requirements
Operating system Red Hat Enterprise Linux 5, 6
Fedora 11, 12, 13, 14, 15, 16, 17, 18, 19
openSUSE 11.0, 11.1, 11.2, 11.3, 11.4, 12.1, 12.2, 12.3
Ubuntu 10.04, 10.10, 11.04, 11.10, 12.04, 12.10, 13.04
SUSE Linux Enterprise Desktop 10, 11
Debian 5.0, 6.0, 7.0, 7.1
Mint 13, 14, 15
CPU Pentium IV 2.4GHz (Intel Core™2)
RAM 512 MB (1 GB)
Free HDD space 1 GB (2 GB)
Specifications
11. Appendix 273
Unix
Items Requirements
Operating system
Sun Solaris 9, 10, 11 (x86, SPARC)
HP-UX 11.0, 11i v1, 11i v2, 11i v3 (PA-RISC, Itanium)
IBM AIX 5.1, 5.2, 5.3, 5.4, 6.1 7.1 (PowerPC)
Free HDD space Up to 100 MB
Specifications
11. Appendix 274
6
Network environment
Network and wireless models only (see "Features by model" on page 8).
You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the
machine.
Items Specifications
Network interface • Ethernet 10/100/100 Base-TX Wired Lan
Network operating system • Windows® XP, Windows Server® 2003, Windows Vista®, Windows® 7, Windows® 8, Windows Server® 2008 R2
• Various Linux OS
• Mac OS X 10.5 - 10.9
• UNIX OS
Network protocols • TCP/IPv4
• DHCP, BOOTP
• DNS, WINS, Bonjour, SLP, UPnP
• Standard TCP/IP Printing (RAW), LPR, IPP, WSD, AirPrint, Google Cloud Print
• SNMPv 1/2/3, HTTP, IPSec
• TCP/IPv6 (DHCP, DNS, RAW, LPR, SNMPv 1/2/3, HTTP, IPSec)
11. Appendix 275
Regulatory information
This machine is designed for a normal work environment and certified with
several regulatory statements.
7
Laser safety statement
The printer is certified in the U.S. to conform to the requirements of DHHS 21
CFR, chapter 1 Subchapter J for Class I (1) laser products, and elsewhere is
certified as a Class I laser product conforming to the requirements of IEC 60825-
1 : 2007.
Class I laser products are not considered to be hazardous. The laser system and
printer are designed so there is never any human access to laser radiation above
a Class I level during normal operation, user maintenance or prescribed service
condition.
Warning
Never operate or service the printer with the protective cover removed from
laser/scanner assembly. The reflected beam, although invisible, can damage
your eyes.
When using this product, these basic safety precautions should always be
followed to reduce risk of fire, electric shock, and injury to persons:
8
Taiwan only
Regulatory information
11. Appendix 276
9
Ozone safety
10
Mercury Safety
11
Perchlorate warning
This Perchlorate warning applies only to primary CR (Manganese Dioxide)
Lithium coin cells in the product sold or distributed ONLY in California USA.
Perchlorate Material - special handling may apply.
See www.dtsc.ca.gov/hazardouswaste/perchlorate. (U.S.A. only)
12
Power saver
13
Recycling
This product’s ozone emission rate is under 0.1 ppm. Because
ozone is heavier than air, keep the product in a place with good
ventilation.
Contains Mercury, Dispose According to Local, State or Federal
Laws.(U.S.A. only)
This printer contains advanced energy conservation technology that
reduces power consumption when it is not in active use.
When the printer does not receive data for an extended period of
time, power consumption is automatically lowered.
ENERGY STAR and the ENERGY STAR mark are registered U.S. marks.
For more information on the ENERGY STAR program see http://
www.energystar.gov
For ENERGY STAR certified models, the ENRGY STAR label will be on
your machine. Check if your machine is ENERGY STAR certified.
Recycle or dispose of the packaging material for this product in an
environmentally responsible manner.
Regulatory information
11. Appendix 277
14
China only
Website : http://www.samsung.com/cn/support/location/
supportServiceLocation.do?page=SERVICE.LOCATION
15
Correct disposal of this product (Waste electrical &
electronic equipment)
(Applicable in countries with separate collection
systems)
This marking on the product, accessories or literature indicates that the
product and its electronic accessories (e.g. charger, headset, USB cable)
should not be disposed of with other household waste at the end of
their working life. To prevent possible harm to the environment or
human health from uncontrolled waste disposal, please separate these
items from other s of waste and recycle them responsibly to promote the
sustainable reuse of material resources.
Household users should contact either the retailer where they
purchased this product, or their local government office, for details of
where and how they can take these items for environmentally safe
recycling.
Business users should contact their supplier and check the terms and
conditions of the purchase contract. This product and its electronic
accessories should not be mixed with other commercial wastes for
disposal.
Regulatory information
11. Appendix 278
(The United States of America only)
Dispose unwanted electronics through an approved recycler. To find the nearest
recycling location, go to our website: www.samsung.com/recyclingdirect Or
call, (877) 278 - 0799
16
State of California Proposition 65 Warning (USA
Only)
17
Taiwan only
18
Radio frequency emissions
FCC information to the user
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
• This device may not cause harmful interference, and
• This device must accept any interference received, including interference
that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
Regulatory information
11. Appendix 279
• Consult the dealer or experienced radio TV technician for help.
Change or modifications not expressly approved by the manufacturer
responsible for compliance could void the user's authority to operate the
equipment.
Canadian radio interference regulations
This digital apparatus does not exceed the Class B limits for radio noise
emissions from digital apparatus as set out in the interference-causing
equipment standard entitled “Digital Apparatus”, ICES-003 of the Industry and
Science Canada.
Cet appareil numérique respecte les limites de bruits radioélectriques
applicables aux appareils numériques de Classe B prescrites dans la norme sur le
matériel brouilleur: “Appareils Numériques”, ICES-003 édictée par l’Industrie et
Sciences Canada.
19
RFID (Radio Frequency Interface Device)
RFID operation is subject to the following two conditions:(1) this device may not
cause interference, and (2) this device must accept any interference, including
interference that may cause undesired operation of the device. (U.S.A., France,
Taiwan only)
20
Taiwan only
21
Russia / Kazakhstan / Belarus only
Regulatory information
11. Appendix 280
22
Germany only
23
Turkey only
24
Thailand only
This telecommunication equipment conforms to NTC technical requirement.
25
Canada only
This product meets the applicable Industry Canada technical specifications. / Le
present materiel est conforme aux specifications techniques applicables
d’Industrie Canada.
The Ringer Equivalence Number (REN) is an indication of the maximum number
of devices allowed to be connected to a telephone interface. The termination of
an interface may consist of any combination of devices subject only to the
requirement that the sum of the RENs of all the devices not exceed five. / L’indice
d’equivalence de la sonnerie (IES) sert a indiquer le nombre maximal de
terminaux qui peuvent etre raccordes a une interface telephonique. La
terminaison d’une interface peut consister en une combinaison quelconque de
dispositifs, a la seule condition que la somme d’indices d’equivalence de la
sonnerie de tous les dispositifs n’excede pas cinq.
26
Fax Branding
The Telephone Consumer Protection Act of 1991 makes it unlawful for any
person to use a computer or other electronic device to send any message via a
telephone facsimile machine unless such message clearly contains in a margin
at the top or bottom of each transmitted page or on the first page of the
transmission the following information:
1 the date and time of transmission
2 identification of either business, business entity or individual sending the
message; and
3 telephone number of either the sending machine, business, business entity
or individual.
Regulatory information
11. Appendix 281
The Telephone Company may make changes in its communications facilities,
equipment operations or procedures where such action is reasonably required
in the operation of its business and is not inconsistent with the rules and
regulations in FCC Part 68. If such changes can be reasonably expected to render
any customer terminal equipment incompatible with telephone company
communications facilities, or require modification or alteration of such terminal
equipment, or otherwise materially affect its use or performance, the customer
shall be given adequate notice in writing, to allow the customer an opportunity
to maintain uninterrupted service
27
Ringer Equivalence Number
The Ringer Equivalence Number and FCC Registration Number for this machine
may be found on the label located on the bottom or rear of the machine. In some
instances you may need to provide these numbers to the telephone company.
The Ringer Equivalence Number (REN) is a measure of the electrical load placed
on the telephone line, and is useful for determining whether you have
“overloaded” the line. Installing several s of equipment on the same telephone
line may result in problems making and receiving telephone calls, especially
ringing when your line is called. The sum of all Ringer Equivalence Numbers of
the equipment on your telephone line should be less than five in order to assure
proper service from the telephone company. In some cases, a sum of five may
not be usable on your line. If any of your telephone equipment is not operating
properly, you should immediately remove it from your telephone line, as it may
cause harm to the telephone network.
The equipment complies with Part 68 of the FCC rules and the requirements
adopted by the ACTA. On the rear of this equipment is a label that contains,
among other information, a product identifier in the format US:AAAEQ##TXXXX.
If requested, this number must be provided to the telephone company.
FCC Regulations state that changes or modifications to this equipment not
expressly approved by the manufacturer could void the user’s authority to
operate this equipment. In the event that terminal equipment causes harm
to the telephone network, the telephone company should notify the
customer that service may be stopped. However, where prior notice is
impractical, the company may temporarily cease service, providing that
they:
a promptly notify the customer.
b give the customer an opportunity to correct the equipment problem.
c inform the customer of the right to bring a complaint to the Federal
Communication Commission pursuant to procedures set out in FCC
Rules and Regulations Subpart E of Part 68.
You should also know that:
• Your machine is not designed to be connected to a digital PBX system.
• If you intend to use a computer modem or fax modem on the same phone
line as your machine, you may experience transmission and reception
problems with all the equipment. It is recommended that no other
equipment, except for a regular telephone, share the line with your
machine.
Regulatory information
11. Appendix 282
• If your area experiences a high incidence of lightning or power surges, we
recommend that you install surge protectors for both the power and the
telephone lines. Surge protectors can be purchased from your dealer or
telephone and electronic specialty stores.
• When programming emergency numbers and/or making test calls to
emergency numbers, use a non-emergency number to advise the
emergency service dispatcher of your intentions. The dispatcher will give
you further instructions on how to actually test the emergency number.
• This machine may not be used on coin service or party lines.
• This machine provides magnetic coupling to hearing aids.
You may safely connect this equipment to the telephone network by means of
a standard modular jack, USOC RJ-11C.
28
Replacing the Fitted Plug (for UK Only)
Important
The mains lead for this machine is fitted with a standard (BS 1363) 13 amp plug
and has a 13 amp fuse. When you change or examine the fuse, you must re-fit
the correct 13 amp fuse. You then need to replace the fuse cover. If you have lost
the fuse cover, do not use the plug until you have another fuse cover.
Contact the people from you purchased the machine.
The 13 amp plug is the most widely used in the UK and should be suitable.
However, some buildings (mainly old ones) do not have normal 13 amp plug
sockets. You need to buy a suitable plug adaptor. Do not remove the moulded
plug.
If you cut off the moulded plug, get rid of it straight away.You cannot rewire
the plug and you may receive an electric shock if you plug it into a socket.
Important warning:
If the wires in the mains lead do not match the colors marked in your plug, do
the following:
You must connect the green and yellow wire to the pin marked by the letter “E”
or by the safety ‘Earth symbol’ or colored green and yellow or green.
You must connect the blue wire to the pin which is marked with the letter “N” or
colored black.
You must connect the brown wire to the pin which is marked with the letter “L”
or colored red.
You must earth this machine.
The wires in the mains lead have the following color code:
• Green and Yellow: Earth
• Blue: Neutral
• Brown: Live
Regulatory information
11. Appendix 283
You must have a 13 amp fuse in the plug, adaptor, or at the distribution board.
29
Declaration of conformity (European countries)
Approvals and Certifications
January 1, 1995: Council Directive 2006/95/EC Approximation of the laws of
the member states related to low voltage equipment.
January 1, 1996: Council Directive 2004/108/EC, approximation of the laws of
the Member States related to electromagnetic compatibility.
March 9, 1999: Council Directive 1999/5/EC on radio equipment and
telecommunications terminal equipment and the mutual recognition of their
conformity. A full declaration, defining the relevant Directives and referenced
standards can be obtained from your Samsung Electronics Co., Ltd.
representative.
Hereby, Samsung Electronics, declares that this [SL-K425x/K430x/
K435x/X422x/X425x/X430x series] is in compliance with the
essential requirements and other relevant provisions of R&TTE
Directive 1999/5/EC.
The declaration of conformity may be consulted at
www.samsung.com, go to Support > Download center and enter
your printer (MFP) name to browse the EuDoC.
Regulatory information
11. Appendix 284
30
China only
11. Appendix 285
Copyright
© 2014 Samsung Electronics Co., Ltd. All rights reserved.
This user’s guide is provided for informational purposes only. All information included herein is subject to change without notice.
Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this user’s guide.
• Samsung and Samsung logo are trademarks of Samsung Electronics Co., Ltd.
• PCL and PCL 6 are trademarks of Hewlett-Packard Company.
• Microsoft, Windows, Windows Vista, Windows 7 and Windows 2008 Server R2 are either registered trademarks or trademarks of Microsoft Corporation.
• PostScript 3 is a trademark of Adobe System, Inc.
• ABBYY® FineReader® Engine for Embedded OS © 2009 ABBYY. ABBYY FineReader - the keenest eye in OCR. ABBYY, FINEREADER and ABBYY FineReader are
registered trademarks of ABBYY Software Ltd.
• All other brand or product names are trademarks of their respective companies or organizations.
Refer to the ‘LICENSE.txt’ file in the provided CD-ROM for the open source license information.
IF YOU USE THIS MACHINE TO PRODUCE AND THEN USE COUNTERFEIT CURRENCY, YOU WILL BE PUNISHED TO THE FULLEST EXTENT OF THE LAW.
REV. 0.90
Samsung Multifunction MultiXpress
X422x/X425x/X430x/X40x series
K425x/K430x/K435x/K40x series
ADVANCED (ADMINISTRATOR’S GUIDE)
User’s Guide
ADVANCED (ADMINISTRATOR’S GUIDE)
User’s Guide
This administrator’s guide provides advanced information for administrator’s
to use and manage the machine.
Some features may not be available depending on model or country.
BASIC
This guide provides information concerning installation, basic operation and troubleshooting
on Windows.
287
ADVANCED (ADMINISTRATOR’S GUIDE)
1. About this administrator’s guide
Convention 290
Intended audience 291
Security policies for administrators 292
Terminology used in this guide 293
2. Advanced Features for Settings
Menu
Log-in 296
Language and Input 297
Machine 298
Admin Settings 303
Management 311
Network Settings 313
System 317
3. Network setup
Network environment 319
Accessing network setup 320
Network settings (configuring TCP/IP) 321
Print settings (Ports to set for network
printing) 324
Set Protocols 325
Network filtering settings 326
Installing driver over the network 327
Samsung Mobile Print 335
AirPrint 336
Google Cloud Print™ 338
4. Maintenance
Monitoring the supplies life 342
Setting supplies reorder notification 343
Replacing & redistributing supplies 344
Finding the serial number 345
Clearing memory 346
Cleaning the machine 347
288
ADVANCED (ADMINISTRATOR’S GUIDE)
Tips for storing the machine, supplies,
and paper 358
Tips for moving the machine 359
Printing a demo page 360
1. About this administrator’s
guide
This administrator’s guide provides advanced information for administrator’s to use and manage the machine. Your machine provides
features that are available only for administrators, such as remotely installing the driver or creating the installer package. You can also
refer to this guide for maintenance information (eg., cleaning the machine, replacing toner cartridges). This
guide provides instructional screen images, easy-to-read tables of features, and step-by-step instructions.
• Convention 290
• Intended audience 291
• Security policies for administrators 292
• Terminology used in this guide 293
• Read the safety information before using the machine.
• Terms used in this administrator’s guide are explained in the glossary chapter (see "Glossary"
on page 369).
• The illustrations in this administrator’s guide may differ from your machine depending on its
options or models but the procedures are the same.
• The screenshots in this administrator’s guide may differ from your machine depending on
the machine’s firmware/driver version.
• The procedures in this administrator’s guide are mainly based on Windows 7.
1. About this administrator’s guide 290
Convention
The following table offers the conventions of this guide:
Convention Description Example
Bold For texts on the display or button names on the machine. Start
Note Provides additional information or detailed specification of the machine function and
feature. The date format may differ from country
to country.
Caution Gives users information to protect the machine from possible mechanical damage or
malfunction. Do not touch the surface of the drum
located in the toner cartridge or imaging
unit.
Footnote Provides additional information on certain words or a phrase. a. pages per minute
(“Cross-reference”) Guides users to a reference page for the additional detailed information. (See "Glossary" on page 369.)
1. About this administrator’s guide 291
Intended audience
The expected user for this guide is an administrator with an understanding of:
• General knowledge of machine and other optional parts.
• Basic technical knowledge.
• The network printing environment.
• Network protocols – subnets, security features, addresses.
• Windows operating systems on server and client computers.
1. About this administrator’s guide 292
Security policies for administrators
Administrators need to adhere to the following policies in order to securely
manage the machine:
• The administrator should place the machine in a secure place where the
machine can be protected by the physical contact or modulation,
• The administrator should be fully aware of the security policies the
organization has and follow them to manage the machine.
• The administrator should give the right to use the machine to users
according to the security policies and procedures.
• The administrator should not use the authority one has over the machine
with ill intention.
• The administrator should manage the machine in a trusted network
supported environment.
• The administrator should guarantee that the certifying service via
certification server is through a safe channel and is safely managed.
• The administrator should provide a Time Stamp feature to keep an accurate
system log history.
• The administrator should provide a safe secure network channel with SSL.
• The administrator should save the system log files exported by the
Exporting feature in a safe place and protected.
• The administrator should protect the machine from any unauthorized
contact with external interfaces.
1. About this administrator’s guide 293
Terminology used in this guide
The following terms are used throughout this guide in examples, instructions,
and descriptions:
1
Synonym
Some terms in this guide are used interchangeably, as below:
2
Acronyms
The following acronyms are used throughout this guide in examples,
instructions, and descriptions:
Terms Synonym
Document original
Paper media, print media
Machine printer, MFP, device
User’s Guide manual, guide
Acronyms Meaning
DBMS Data Base Management System
EAP-MD5 Extensible Authentication Protocol-Message Digest 5
EAP-MSCHAPv2
Extensible Authentication Protocol-Microsoft ChallengeHandshake
Authentication Protocol version 2
IP Internet Protocol
HTTP Hypertext Transfer Protocol
HTTPS Hypertext Transfer Protocol Secure
PEAPv0/EAPMS-CHAPv2
Protected Extensible Authentication Protocol version 0/
Extensible Authentication Protocol-Microsoft ChallengeHandshake
Authentication Protocol version 2
SMTP Simple Mail Transfer Protocol
MFP Multi-Functional Peripheral/Multi-Functional Printer
S/N Serial Number
SNMP Simple Network Management Protocol
SNTP Simple Network Time Protocol
TLS Transport Layer Security
UPnP Universal Plug and Play
MDNS Multicast Domain Name System
LDAP Lightweight Directory Access Protocol
SLP Service Location Protocol
SMB Server Message Block
Acronyms Meaning
Terminology used in this guide
1. About this administrator’s guide 294
3
Glossary
(See "Glossary" on page 369.)
SWS SyncThru™Web Service
WINS Windows Internet Name Service
WSD Web Service for Device
Acronyms Meaning
2. Advanced Features for
Settings Menu
This chapter explains the Settings menu provided by your machine. The Settings menu provides various options for
administrators to set in order to use the machine to its full capabilities.
This chapter includes:
• Log-in 296
• Language and Input 297
• Machine 298
• Admin Settings 303
• Management 311
• Network Settings 313
• System 317
• This administrator’s guide mainly describes features administrators would often use and
settings to set before using the machine.
• For some options, you need to contact your local service provider to set the settings.
• Some menus may not appear on the display screen depending on the settings or models. If
so, it is not applicable to your machine.
• Some options are only available to the administrator depending on the authentication
settings selected (see "Authentication" on page 305).
2. Advanced Features for Settings Menu 296
Log-in
Depending on the authentication settings you selected, you may need to log-in
as an administrator to access some options under Settings menu (see
"Authentication" on page 305). Contact your network service provider or
network administrator for more information.
1 Tap Settings from the home screen or Apps.
2 Select the option you want. If the option is available for only the
administrator, log-in screen appears.
Enter the ID, Password, and Domain using the pop-up keyboard which
appears when you tap each field.
• Enter the ID and password you first set when you turned on the
machine(see "Initial settings (administrator only)" on page 307).
• You can also use the Recent Users button to find the recently used ID
and Domain List button to find the domain from the list stored in the
machine.
• When you log-in, you can see the ID of the logged in user on the display.
3 Tap Log in.
2. Advanced Features for Settings Menu 297
Language and Input
This menu allows you to configure the language in which to display the menus.
You can also set onscreen keyboard options.
Tap Settings > Language and Input from the home screen or Apps.
1
Language
Allows you to select the language that appears on the display screen.
Tap Settings > Language from the home screen or Apps then select the
language what you want.
2
Input
When there is no input for a certain period of time, the machine cancels the held
job or exits the current menu and goes in to the default settings. You can set the
amount of time the machine will wait before it cancels a held job or exits the
current menu.
3
Keyboard & Input Methods
Allows you to specify the keyboard that the machine uses.
• Default: Select the default input language and method.
4
Speech
• Text-to-speech output : Provides audible readout of text, for example, the
contents of email messages.
Feature Description
Language Allows you to select the language.
Keyboard & Input Methods You can change the keyboard used by your
machine.
Speech Allows you to set the speech settings for Voice
input.
2. Advanced Features for Settings Menu 298
Machine
Before using the machine, set up the general settings.
• Some menus may not appear on the display depending on options or
models. If so, it is not applicable to your machine.
• Click the (Help) from the home screen or (quick menu) and
then click on any option you want to know about.
Tap Settings > Machine from the home screen or Apps.
Feature Description
Tray Settings Allows you to adjust the current tray settings,
such as the paper type and tray priorities (see
"Tray settings" on page 299).
Sound Allows you to set the volume for button
sound, notice alarm, and sounds occurring
during fax job. You can test the volume right
after you set the level (see "Sound" on page
299).
Display Allows you to set the wallpaper, brightness, ,
and quick launch.
Storage Management all application’s storage.
Adjustment Allows you to adjust altitude, huminity,
image, and macine test functions.
Power Saver Allows you to reduce energy consumption. If
you set this option, the machine goes into
power saving mode when not in use.
There are two power saving modes (see
"Power Saver" on page 301).
Timers Allows you to set the time for machine to
return to the default setting or cancel the held
job if there is no input for an extended time
(see "Timers (administrator only)" on page
302).
Ecoa Allows you to set the Eco mode as a default
and change settings for Eco mode. Using Eco
mode can save printing resources (see "ECO"
on page 302).
a. Available for the administrator depending on the authentication settings selected (see
"Authentication" on page 305).
Feature Description
Machine
2. Advanced Features for Settings Menu 299
5
Tray settings
This feature allows you to check the current tray settings and change the
settings if necessary. There are many options available for setting the tray and
paper. Make the best use of the options to fit your needs for trays and paper.
You can also use this feature from the SyncThru™ Web Service. Open the
Web browser from your networked computer and type the IP address of
your machine. When SyncThru™ Web Service opens, click Settings tab >
Machine Settings > System >Input Trays (see "Settings tab" on page 168).
If some options are grayed out, it means that the grayed-out option is not
supported for your machine or optional parts needed to use the option are
not installed.
6
Sound
You can set the volume for button sound, notice alarm, and the sounds
occurring during a fax job. Using the slide bar select the desired volume and
press the Test button to test the volume.
• Key Sound: Allows you to adjust the sound volume for when pressing the
button
• Alarm Sound: Allows you to adjust the sound volume for when notice
alarm.
• Fax Sound: Allows you to adjust the sound volume occurring during a fax
job. This option has other sub-options.
• Feedback
- Haptic Feedback : Vibrate when soft keys are press and on certain UI
interaction.
- Vibration Intensity : Set your touch feedback vibration intensity.
Machine
2. Advanced Features for Settings Menu 300
7
Display
you can change various settings for the display.
• Wallpaper: Assigns a wallpaper for the Home screen, Login screen, or both.
• Screen: Allows you to adjust the LCD brightness.
• Quick Launch: You can select the register at Quick Launch (Screen
Capture, Applications, Search, Job Status)
8
Storage
You can management the all application storage and shows all storage
informations.
If the machine’s power is cut off, you need to reset the correct time and date
once the power has been restored.
9
Adjustment
You can choose the altitude of the place where your machine is located. You can
also adjustment the image management and checking the machine test.
• Altitude Adjustment : You can choose the altitude of the place where your
machine is located. The print quality is affected by atmospheric pressure,
which is determined by the height of the machine above sea level.
Therefore, it is important to set the right altitude.
• Humidity : Optimizes print quality according to the humidity in the
environment.
• Custom Color: Allows you to adjust the level of print density and copy
darkness.
Normal 0 ~ 1,000 m (3,280 ft)
High 1 1,000 m (3,280 ft) ~ 2,000 m (6,561 ft)
High 2 2,000 m (6,561 ft) ~ 3,000 m (9,842 ft)
High 3 3,000 m (9,842 ft) ~ 4,000 m (13,123 ft)
High 4 4,000 m (13,123 ft) ~ 5,000 m (16,404 ft)
Machine
2. Advanced Features for Settings Menu 301
• Tone Adjustment: Allows you to automatically adjust the color tone to
produce the best possible print quality.
- Auto Tone Adjustment Activation: Instructs the machine to
automatically calibrate the tone at certain intervals. Activate this option
to perform a normal or full tone adjustment after a certain number or
pages are printed or the machine is not used for a certain period.
- Auto Tone Adjustment: Performs a normal or full tone adjustment
sequence immediately.
• Normal: Automatically adjusts the color tone. This process takes more
time than Quick, but it produces better results.
• Full: Changes the color table entirely to adjust the color tone.
• Machine Test: Allows you to adjust the tone level.
- Print Adjustment : Allows you to adjust the print area. When images are
printed off the page or shifted, adjust the print area.
10
Power Saver
When you are not using the machine for a while, use this option to save power.
The Power Save option can be wake up by pressing the display screen.
Performance Optimization
When this option is On, you can wake up the machine from the power saving
mode with the following actions:
• Pressing (Power / Wakeup) on the control panel.
• Loading paper in a tray.
• Opening or closing the cover.
• Pulling a tray out or pushing a tray in.
• Place the originals in the DSDF.
• Plug in the USB Drive device.
Low Power Save
Low Power Save option allows your machine to save power. When you are not
using the machine for a while, some parts of the machine automatically enter
Low Power Save option. Low Power Save option conserves less power than
Power Save option.
Power Save
When you are not using the machine for a while, use this option to save power.
The machine conserves more power in Power Save option than in Low Power
Save mode.
Machine
2. Advanced Features for Settings Menu 302
11
Timers (administrator only)
When there is no input for a certain period of time, the machine cancels the held
job or exits the current menu and goes in to the default settings. You can set the
amount of time the machine will wait before it cancels a held job or exits the
current menu.
You can also use this feature from the SyncThru™ Web Service. Open the
Web browser from your networked computer and type the IP address of
your machine. When SyncThru™ Web Service opens, click Settings >
Machine Settings > System > Setup.
• System Timeout: The machine returns to the Copy menu if there is no input
for the given time.
• Held Job Timeout: When an error occurs while printing and there is no
signal from the computer, the machine holds a job for a specific time period
before deleting it.
• Job Timeout: When there is no input for a certain period of time, the
machine cancels the current job. You can set the amount of time the
machine will wait before canceling the job.
12
ECO
Allows you to save print resources and enables ecofriendly printing.
• Default Mode : Select whether to turn the Eco mode on or off.
On-Forced: Sets the Eco mode on. If a user wants to turn the Eco mode off,
the user needs to enter the password.
• Eco Features Configuration : Setting the ECO fratures.
- Default Settings: The machine is set to Default Eco mode.
- Custom Settings: Change any necessary values.
2. Advanced Features for Settings Menu 303
Admin Settings
This option is only available to administrators.
• Some menus may not appear on the display depending on options or
models. If so, it is not applicable to your machine.
• Click the (Help) from the home screen or (quick menu) and
then click on any option you want to know about.
Tap Settings > Admin Settings from the home screen or Apps.
Feature Description
Security Allows you to set up the security related
settings (see "Security" on page 304).
General Settings Allows you to set up the general settings
(Measurement, Supplies Management,
Contention Management, and other
settings) (see "General Settings" on page 306).
Initial Settings Allows you to set the basic settings needed to
be set before using the machine (see "Initial
settings (administrator only)" on page 307).
Fax Settings You can set the default fax options. Set the
most frequently used fax settings (see "Fax
Settings" on page 308).
Print Settings You can set print related settings. When there
is no specific input for printing options, the
machine prints with the settings you set here.
Set the frequently used printing settings. This
feature can be useful if your company has a
specific printing form (see "Print Settings" on
page 309).
Box Settings Allows you to check the current box settings
and change the settings if necessary (see "Box
Settings" on page 309).
Report Settings The paper source setting specifies the default
paper tray that the machine uses to print
reports.
Application Management You can install or uninstall applications
license. If you add an application, you need to
activate the license of the installed
application. Some applications may not have
a license (see "Application Management" on
page 309).
Feature Description
Admin Settings
2. Advanced Features for Settings Menu 304
13
Security
Allows you to set up the security related settings.
Image Overwrite
You can set the machine to overwrite data stored in the memory. The machine
overwrites the data with different patterns eliminating the possibilities of
recovery.
This feature may not be available depending on models or option kits
installed.
• Automatic Image Overwrite: When a job is completed, there are temporal
images left in the memory. For security reasons, you can set the machine to
automatically overwrite secure non-volatile memory. If you want to secure
memory space, you can set the machine to automatically overwrite secure
non-volatile memory.
• Manual Image Overwrite: When printing, copying, scanning, and faxing,
the machine temporarily uses memory space. For security reasons, you can
set the machine to manually overwrite secure non-volatile memory. If you
want to secure memory space, you can manually overwrite secure nonvolatile
memory. You can set the machine to repeat the manual image
overwrite after the system is rebooted.
• Scheduled Image Overwrite: you can set the schedule to manually
overwrite the image.
• Overwrite Method: You can select the method for overwriting the secure
non-volatile memory(hard).
- German VSITR: Select to overwrite the memory 7 times. When
overwriting for the 6 times, alternate 0x00 and 0xff are used to overwrite
the disk, and, in the 7th time, the disk is written with 0xAA.
- DoD 5220.28-M: Select to overwrite the memory 3 times. When
overwriting three times, patterns 0x35, 0xCA, 0x97 are used to overwrite
the disk’s content. This method of overwriting the disk is specified by US
DoD.
- Australian ACSI 33: Select to overwrite the memory 5 times. When
overwriting 5 times, character “C” and its complement alternatively are
used to overwrite the disk. After the 2nd time, there is a mandatory
validation. For the 5th time, random data is used.
- DoD 5220.22M (ECE): Select to overwrite the memory 3 times. When
overwriting three times, patterns 0x35, 0xCA, 0x97 are used to overwrite
the disk’s content. This method of overwriting the disk is specified by US
DoD.
- Custom Overwrite: Select to determine the number of times the
memory will be overwritten. The hard disk will be overwritten as many
times as the number you select.
Admin Settings
2. Advanced Features for Settings Menu 305
Authentication
This feature allows you to choose the authentication method for user
authentication.
You can also use this feature from the SyncThru™ Web Service. Open the
Web browser from your networked computer and type the IP address of
your machine. When SyncThru™ Web Service opens, click the Security tab
> User Access Control. (see "Security tab" on page 169).
• Mode: Select the authentication mode.
- Basic Authentication: Activate basic authentication. Users are asked to
login when they select options that are only available to administrators.
Those options are marked with “a” or “(administrator only)” in this guide.
- Device Authentication: Activate device authentication. Device
authentication requests a user to login before being able to use the
device. Users cannot use any application without logging in.
- Application Authentication: Activate application authentication. An
administrator can choose the application(s) to require user to login to
use. Users cannot use the selected application(s) without logging-in.
Press Application Mode to enable authentication.
• Method
- Local Authentication: Executes authentication process based on the
user information stored at HDD in the device.
▪ LUI Login Screen: Provides Pre-Installed-For-LUI , by default.
▪ SWS Login Screen: Provides Pre-Installed-For SWS, by default.
- SMB and Local Authentication: Executes authentication process
based on the user information stored at SMB server.
▪ LUI Login Screen: Provides Pre-Installed-For-LUI , by default.
▪ SWS Login Screen: Provides Pre-Installed-For SWS, by default.
- Kerberos and Local Authentication: Executes authentication process
based on the user information stored at kerberos server.
▪ LUI Login Screen: Provides Pre-Installed-For-LUI , by default.
▪ SWS Login Screen: Provides Pre-Installed-For SWS, by default.
- LDAP and Local Authentication: Executes authentication process
based on the user information stored at LDAPserver.
▪ LUI Login Screen: Provides Pre-Installed-For-LUI , by default.
▪ SWS Login Screen: Provides Pre-Installed-For SWS, by default.
- SyncThruAaProvider: Executes authentication process based on the
user information allocated from SWS.
▪ LUI Login Screen: Provides Pre-Installed-For-LUI , by default.
▪ SWS Login Screen: Provides Pre-Installed-For SWS, by default.
- Standard Accounting Only: Allows users to login by entering ID and
password.
▪ ID/PW Login: You can login from ID&Password.
▪ ID Only Login: You can login from ID only.
- Options : Select what to require for the user to login
▪ Auto Logout: You can use auto logout.
Admin Settings
2. Advanced Features for Settings Menu 306
▪ Seconds: You can set the auto logout time.
▪ Logout Policy: You can select the logout Identification type.
▪ Login Restriction: You can set the Login Restriction time, attempts,
or lock-out time.
▪ Logout Policy: You can set the logout policy.
• Secure Print: You can login from secure print.
Accounting
You can set usage limits for each user to use each feature if Standard
accounting method is chosen (see "Authentication" on page 305).
You can also use this feature from the SyncThru™ Web Service. Open the
Web browser from your networked computer and type the IP address of
your machine. When SyncThru™ Web Service opens, click the Security tab
> User Access Control > Accounting > Accounting Methods. (see
"Security tab" on page 186).
• No Accounting: Select not to use this feature.
• Standard Accounting: Select to use the installed job accounting method.
• SyncThruAaProvider: Select to use the job accounting method provided
by the SyncThru™Web Admin Service (For detailed information, refer to the
SyncThru™Web Admin Service guide).
14
General Settings
Allows you to set up the genaral settings.
Measurement
You can choose the measuring unit and default paper size.
Supplies Management
Allows you to set options for supplies reorder notification. If you set this option,
the machine will display a warning message when the supplies are running out.
Prepare the supplies in advance.
• Imaging Unit Reorder Notification: Issues a notification when the
imaging unit has the specified lifespan remaining.
• Toner Cartridge Reorder Notification: Issues a notification when a
toner cartridge has the specified lifespan remaining.
• Toner Save: The Toner Save setting allows the user to save printing
toner when printing a document.
Admin Settings
2. Advanced Features for Settings Menu 307
Contention Management
Allows you to set Copy, Print, Send, Report priority.
More Settings
You can set Job Progress Window and Job Deletion.
• Job Progress Window: Allows you to show job progress in display.
• Job Deletion: The Job Deletion setting specifies whether users can delete
all jobs or only the jobs that they create.
- Allow all jobs to delete : All users allow all jobs to delete.
- Allow only own jobs to delete : Users allow only own jobs to delete.
15
Initial settings (administrator only)
You can change the initial settings when you first turn the machine on.
If you want to stop adjusting the initial settings, press Exit. The settings you
have set so far will be saved. However, the Exit button is not enabled if it’s
the first time using this option.
• Language: Select the language to use on the display screen then tap Next.
• Note: Read and tap Next.
• Administrator Account: Input the Name, New Password, Confirm
Password.The admin is entered as a default in Name field.
• Date & Time: Set the Date, Time, Time Zone, date and hour format, and
Day light Saving.
Example for selecting the time zone, select your country area.
• Device Attribution: Remove the existing device name and enter the device
name you want to use. then tap Next. Keep in mind to enter the device
name to be used on the network.
Admin Settings
2. Advanced Features for Settings Menu 308
• If necessary, enter the location of the machine in the Location field.
• If necessary, enter the information in the Administrator field for the
person to contact when any problem occurs on the machine.
• Verify Connections: Tap the Test button to verify the Ethernet Card
connection. When Connected appears after tap the Test button, press
Next.
If Not connected appears, make sure that the machine is connected to the
network then verify the LAN connection again.
• If a network connection problem persists, contact your network
administrator.
• If you installed an optional fax kit or finisher, press each Test button for
verify connection of them.
• Network Settings: Enter the IP address, Subnet Mask, Gateway, Host
Name, Domain Name, Primary DNS Server and Secondary DNS Server in
each field. Then tap Next.
• If a new IP address is assigned automatically by a DHCP or BOOTP, press
DHCP or BOOTP.
• If you are not sure about your network environment, contact your
network administrator.
• SNMP Configuration: Enter the Community Name, Access Permission,
Authentication User Name, Authentication Password, Authentication
Confirm Password, Privacy Password and Privacy Confirm Password in
each field. Then tap Done.
16
Fax Settings
You can set the default fax options. Set the most frequently used fax settings.
Tap Settings > Fax Settings from the display screen.
• If the optional fax is not installed, the fax icon will not appear on the
display screen.
• The fax options are different from country to country depending on the
International Communications Regulatory. If some of the fax options
explained in the instructions have been grayed-out, it means that the
grayed-out option is not supported in your communication
environment.
• You can also use this feature from the SyncThru™ Web Service. Open the
Web browser from your networked computer and type the IP address of
your machine. When SyncThru™ Web Service opens, click Settings tab >
Machine Settings > Fax (see "Settings tab" on page 168).
Admin Settings
2. Advanced Features for Settings Menu 309
17
Print Settings
You can set print related settings. When there is no specific input for printing
options, the machine prints with the settings you set here. Set the frequently
used printing settings. This feature can be useful if your company has a specific
printing form.
Tap Settings > Print Settings from the display screen.
You can also use this feature from the SyncThru™ Web Service. Open the
Web browser from your networked computer and type the IP address of
your machine. When SyncThru™ Web Service opens, click the Settings tab
> Machine Settings > Printer. (see "Settings tab" on page 168).
18
Box Settings
You can store documents print,download and sent from computers or scanned
images in the Box. The Box is located on your machine’s hard disk drive (HDD).
It means the documents are stored on the HDD. You can create a password for a
certain Stored Document, so unauthorized users cannot access it. Also, you can
print stored documents by using a variety of printing features and send the
documents to several destination such as email, server or fax. You can set a
Stored Document and use Stored Document feature with SyncThru™ Web
Service.
If important data is stored in the Box, we recommend you to backup the
data regularly. Samsung disclaims all responsibility for damage or loss of
data caused by misuse or failure of the machine.
19
Application Management
You can install or uninstall applications/license. If you add an application, you
need to activate the license of the installed application. Some applications may
not have a license.
Tap Settings > Application Management from the home screen or Apps.
• You can also use this feature from the SyncThru™ Web Service. Open the
Web browser from your networked computer and type the IP address of
your machine. When SyncThru™ Web Service opens, click the
Maintenance tab > Application Management. (see "Maintenance tab"
on page 171).
• Some models may not support this feature.
Admin Settings
2. Advanced Features for Settings Menu 310
Installing an application
1 Tap Install button.
2 A pop-up window with folder tree appears. Select the application file
and press OK.
3 A verification message appears. Read the agreement and check I accept
terms of the License Agreement and press OK.
Application installation begins.
Viewing an application in details
1 Tap the application name you want to view in details.
2 View the application’s information in details.
Enabling/Disabling an application
1 Select the application you want to enable/disable and press Enable/
Disable.
2 The application you selected is enabled/disabled.
Uninstalling an application
1 Select the application you want to uninstall and tap Uninstall.
2 A confirmation window appears. Press Yes.
The application you selected is uninstalled.
2. Advanced Features for Settings Menu 311
Management
• Some menus may not appear on the display depending on options or
models. If so, it is not applicable to your machine.
• Click the (Help) from the home screen or (quick menu) and
then click on any option you want to know about.
You can checking the supplies life and printing report.
Tap Settings > Management from the home screen or Apps.
20
Supplies Life
This feature allows you to check the remaining percentage of each supply.
ex) toner cartridge / imaging unit
21
Report
This feature allows you to print all the reports provided by your machine. You
can use these reports to help you maintain your machine.
You can also use this feature from the SyncThru™ Web Service. Open the
Web browser from your networked computer and type the IP address of
your machine. When SyncThru™ Web Service opens, click Information >
Print information (see "Information tab" on page 167).
• System Report
- Configuration: Print to see the machine configuration information.
Product information, version information, product setting, and paper
setting are included.
- Supplies Information: Print to check remaining percentage of each
supply.
- Usage Counter: Print to check the count of the jobs performed. Print
usage, scan usage, and fax usage information are included.
- Demo Page: Print demo page to check if the machine is working
properly. Also you can select A4 or Letter size.
- Error Information: Print to check what errors have occurred in the
machine. Error types and counts are included.
- Network Configuration: Print to see the network configuration
information. Network configuration information such as TCP/IP, Raw
TCP/IP, and LPD information are printed.
Management
2. Advanced Features for Settings Menu 312
- Account: Print to see the account list.
• Send:
- Send Confirmation: You can set the machine to print a report whether
a send was successfully completed or not.
- Fax Received: Print to check the list of faxes received.
- Fax sent: Print to check the list of faxes sent.
- Fax scheduled jobs: Print to check the list of scheduled fax jobs.
- Email sent: Print to check the transmission state of the Scan to Email
job.
• Font:
- PCL Font List: Print to see the PCL font list.
- PS Font List: Print to see the PS font list
2. Advanced Features for Settings Menu 313
Network Settings
This option is setting the Network Settings functions.
• Some menus may not appear on the display depending on options or
models. If so, it is not applicable to your machine.
• Click the (Help) from the home screen or (quick menu) and
then click on any option you want to know about.
Tap Settings > Network Settings from the home screen or Apps.
22
Ethernet
TCP/IPv4
You can set IPv4 settings.
• IP Setting: You can choose the method for allocating IP addresses.
- Static: Select to enter IP address/Subnet Mask/ Gateway Address
manually.
- BOOTP: IP address/Subnet Mask/ Gateway Address are automatically
allocated by the BOOTP Server.
- DHCP: IP address/Subnet Mask/ Gateway Address are automatically
allocated by the DHCP Server.
Feature Description
Ethernet Port You can enable/disable ethernet port.
Ethernet Speed You can select the speed rate of ethernet.
MAC Address Shows the Mac address of the machine.
IP Setting You can set the TCP/IPv4 IP setting.
DNS Configuration You can set the DNS setting.
WINS You can configure the WINS server.
Display IP Address You can set the machine to display the IP
address on the Home screen.
Protocol You can enable/disable IPv6 protocol.
IPv6 Address You can set the IPv6 address types.
DHCPv6 Configuration You can set the DHCPv6 configuration.
DHCP Unique Identifier Show the DHCP Unique Identifier.
802.1x You can enable/disable 802.1x Security.
802.1x Authentication Method You can select the authentication algorithm
to use.
DHCPv6 Identity Association
Identifier
Show the DHCP Identity Association
Identifier.
Feature Description
Network Settings
2. Advanced Features for Settings Menu 314
• DNS Configuration: You can configure the DNS server.
- Host Name: Enter the host name. You can enter up to 63 characters.
Default name is “SEC[MAC address]”.
- Domain Name: Enter the domain name. You can enter up to 128
characters.
- Primary DNS Server: Enter the address of the DNS server you want to
use primarily.
- Secondary DNS Server: Enter the address of the DNS server you want
to use as an alternative.
- Dynamic DNS Registration: If you want to use, check the checkbox(es)
of dynamic DNS registration. If this option is checked, the machine
registers its host name and domain name to configured DNS servers
dynamically. Also, if this option is checked and DHCP is selected, DHCP
FQDN options are automatically disabled.
• WINS: You can configure the WINS server. WINS is used in the Windows
operating system. Select this option.
• Display IP Address: You can set the machine to display the IP address on
the Notification Bar. If you select this option the IP address will show on the
Notification Bar.
TCP/IPv6
You can set the IPv6 settings.
• Protocol: Tap to use IPv6 protocol in the system. Reboot the machine to
apply the change.
• IPv6 Address: Shows the IPv6 address types.
- Link-local Address: This is an IPv6 address starting with a prefix value
FE80. This address has local link scope and is automatically generated.
- Stateless Address: This is an IPv6 address which is formed by router
advertised prefix and interface identifier. On a interface like Ethernet,
interface identifier is usually derived from the Mac address of the
machine. The advertised prefix depends on the router configurations.
More than one address may be configured for the router advertisement, but
only one will be displayed in the display screen.
- Stateful Address: This is an IPv6 address which is acquired by a DHCPv6
server.
- Manual Address: This is an IPv6 address which an administrator can
configure manually.
• DHCPv6 Configuration: Select the DHCPv6 configuration you want to us.
- Use DHCP as directed by a router: DHCPv6 is enabled when a router
advertises to use DHCPv6.
- Always Enable DHCP: Regardless of router advertisement, use DHCPv6
to acquire an IPv6 address.
Network Settings
2. Advanced Features for Settings Menu 315
- Never use DHCP: Disables DHCPv6.
• DHCP Unique Identifier: Show the DHCP Unique Identifier.
• DHCP Identity Association Identifier: Show the DHCP Identity Association
Identifier.
802.1x
You can enable 802.1x authentication, which is a port-based authentication. If
this authentication is enabled, the machine is not allowed to access through the
protected side of the network until the machine is authorized. Use this feature
to protect your network.
• 802.1x : Check to enable this feature.
• 802.1x Authentication Method: Select the authentication algorithm to
use.
- EAP-MD5: Offers minimal security. The MD5 hash function is vulnerable
to dictionary attacks, and does not support key generation.
- PEAP: Recommended for users who only intend to use Microsoft
desktop clients and servers. For other users, it is not recommended.
- EAP-MS-CHAPv2: MS-CHAPv2 provides two-way authentication
between peers by combining a peer Challenge message with the
Response packet and an authenticator Response message on the
Success packet.
- TLS: This is used to provide secure communication over the Internet
between a client and server.
23
Network Protocol
You can enable/disable what you want functions as below list.
Feature Description
Standard TCP/IP
You can enable/disable each functions.
LPR
IPP
ThinPrint
CIFS
HTTP
SNMPv1/v2
SNMPv3
SNTP
UPnP(SSDP)
mDNS
SetIP
SLP
Telnet
Network Settings
2. Advanced Features for Settings Menu 316
24
Network Security
You can enable and configure these options in SyncThru™ Web Service
only(see "Security tab" on page 169).
• IPSec: You can disable IP security settings.
• Network Filtering
- MAC Filtering : Disable MAC filtering.
- IPv4 Filtering : Disable IPv4 filtering.
- IPv6 Filtering : Disable IPv6 filtering.
Feature Description
IPSec You can disable IPSec if it is turned on in
SyncThru™ Web Service.
Network Filtering You can disable the network filtering options
if it is turned on in SyncThru™ Web Service.
2. Advanced Features for Settings Menu 317
System
• Some menus may not appear on the display depending on options or
models. If so, it is not applicable to your machine.
• Click the (Help) from the home screen or (quick menu) and
then click on any option you want to know about.
25
Date and Time
When you set the time and date, it will be used for sending/printing delayed fax/
print jobs or will be printed on reports. However, if they are not correct, you need
to change it to the correct time.
26
About System
You can see the hardware configuration, system capabilities, and software
version of the machine.
Machine Details
You can check the detailed machine information. Check the status of installed
hardware and software versions to help you maintain the machine. You can
download the latest software from the Samsung website (http://
www.samsung.com/printer).
• H/W Configuration: Shows the status of installed hardware including
optional parts .
• Capabilities: Shows the capabilities of the hardware.
• Software Versions: Shows the software versions of the systems installed.
27
Accessbility
Allows you to configure the machine to make it easier to use. In this menu, you
can change various sound, interaction, and display options so that the machine
is more accessible to users.
28
Contact Information
This feature allows you to view the service center's information and contact
point where users can get help. If you log in as an administrator, you can change
the contact information.
• System Administrator: Check the contact information of the administrator.
• Samsung Support: Check the information of the service center.
3. Network setup
This chapter gives you step-by-step instructions for setting up the network environment before using the machine. You can set up the
network environment using the Network Setting menu under the Settings menu. You need to be familiar with the terms used for
setting up the network environment. Refer to the glossary for terms you do not understand ("Glossary" on page 369).
This chapter includes:
• Network environment 319
• Accessing network setup 320
• Network settings (configuring TCP/IP) 321
• Print settings (Ports to set for network printing) 324
• Set Protocols 325
• Network filtering settings 326
• Installing driver over the network 327
• Samsung Mobile Print 335
• AirPrint 336
• Google Cloud Print™ 338
3. Network setup 319
Network environment
You can use network after connecting network cable to a corresponding port on
your machine.
You need to set up the network protocols on the machine to use it as your
network machine. You can set up the basic network settings through the
machine's control panel.
The following table shows the network environments supported by the
machine:
Item Specification
Network interface Ethernet 10/100/1000 Base-T
Network operating
system
• Windows® XP, Windows Server® 2003, Windows
Vista®, Windows® 7, Windows 8, Windows Server®
2008 R2
• Various Linux OS
• Various Unix OS
• Mac OS X 10.5 ~ 10.9
• Novell NetWare 5.x ~ 6.x
Network protocols • TCP/IPv4
• DHCP, BOOTP
• DNS, WINS, Bonjour, SLP, UPnP
• Standard TCP/IP Printing (RAW), LPR, IPP
• FTP,SMB, SMTP, WSD
• LDAP, Kerberos, 802.1x
• SNMPv 1/2/3, HTTP, IPSec
• TCP/IPv6 (DHCP, DNS, RAW, LPR, SNMPv 1/2/3, HTTP,
IPSec)
Item Specification
3. Network setup 320
Accessing network setup
1 Make sure that the ethernet cable is connected to your machine.
2 Tap Settings > Network Settings > Ethernet from the home screen or
Apps.
3 Log-in as an administrator (see "Log-in" on page 296).
3. Network setup 321
Network settings (configuring TCP/IP)
When you connect your machine to a network, you must first configure the TCP/
IP settings for the machine. The settings shown below are the basic settings
required for using your machine as a network machine. You can set TCP/IP, DNS
server, TCP/IPv6, Ethernet, and IP address allocation methods.
1
Ethernet
You can set ethernet settings.
Tap Settings > Network Settings > Ethernet from the home screen or Apps.
You can also use this feature from the SyncThru™ Web Service. Open the
Web browser from your networked computer and type the IP address of
your machine (see "Settings tab" on page 168).
• Ethernet Port: You can enable/disable ethernet port.
• Ethernet Speed: Choose the speed rate of ethernet.
• MAC Address: Shows the Mac address of the machine.
2
TCP/IP Protocol
You can set IPv4 settings.
Tap Settings > Network Settings > Ethernet > TCP/IPv4 from the home
screen or Apps.
You can also use this feature from the SyncThru™ Web Service. Open the
Web browser from your networked computer and type the IP address of
your machine (see "Settings tab" on page 168).
IP Setting
You can choose the method for allocating IP addresses.
• Static: Select to enter IP address/Subnet Mask/ Gateway Address manually.
• BOOTP: IP address/Subnet Mask/ Gateway Address are automatically
allocated by the BOOTP Server.
• DHCP: IP address/Subnet Mask/ Gateway Address are automatically
allocated by the DHCP Server.
Network settings (configuring TCP/IP)
3. Network setup 322
DNS Configuration
You can configure the DNS server.
• Host Name: Enter the host name. You can enter up to 63 characters. Default
name is “SEC[MAC address]”.
• Domain Name: Enter the domain name. You can enter up to 128 characters.
• Primary DNS Server: Enter the address of the DNS server you want to use
primarily.
• Secondary DNS Server: Enter the address of the DNS server you want to
use as an alternative.
• Dynamic DNS Registration: If you want to use, check the checkbox(es) of
dynamic DNS registration. If this option is checked, the machine registers its
host name and domain name to configured DNS servers dynamically. Also,
if this option is checked and DHCP is selected, DHCP FQDN options are
automatically disabled.
WINS (Windows Internet Name Service)
You can configure the WINS server. WINS is used in the Windows operating
system. Select this option.
Display IP address
You can set the machine to display the IP address on the Notification Bar. If you
select this option the IP address will show on the Notification Bar.
3
TCP/IPv6
You can set the IPv6 settings.
Tap Settings > Network Settings > Ethernet > TCP/IPv6 from the home
screen or Apps.
You can also use this feature from the SyncThru™ Web Service. Open the
Web browser from your networked computer and type the IP address of
your machine (see "Settings tab" on page 168).
• Protocol: Tap to use IPv6 protocol in the system. Reboot the machine to
apply the change.
• IPv6 Address: Shows the IPv6 address types.
- Link-local Address: This is an IPv6 address starting with a prefix value
FE80. This address has local link scope and is automatically generated.
- Stateless Address: This is an IPv6 address which is formed by router
advertised prefix and interface identifier. On a interface like Ethernet,
interface identifier is usually derived from the Mac address of the
machine. The advertised prefix depends on the router configurations.
More than one address may be configured for the router advertisement, but
only one will be displayed in the display screen.
Network settings (configuring TCP/IP)
3. Network setup 323
- Stateful Address: This is an IPv6 address which is acquired by a DHCPv6
server.
- Manual Address: This is an IPv6 address which an administrator can
configure manually.
• DHCPv6 Configuration: Select the DHCPv6 configuration you want to us.
- Use DHCP as directed by a router: DHCPv6 is enabled when a router
advertises to use DHCPv6.
- Always Enable DHCP: Regardless of router advertisement, use DHCPv6
to acquire an IPv6 address.
- Never use DHCP: Disables DHCPv6.
4
802.1x
You can enable 802.1x authentication, which is a port-based authentication. If
this authentication is enabled, the machine is not allowed to access through the
protected side of the network until the machine is authorized. Use this feature
to protect your network.
Tap Settings > Network Settings > Ethernet > 802.1x from the home screen
or Apps.
• 802.1x : Check to enable this feature.
• 802.1x Authentication Method: Select the authentication algorithm to
use.
- EAP-MD5: Offers minimal security. The MD5 hash function is vulnerable
to dictionary attacks, and does not support key generation.
- PEAP: Recommended for users who only intend to use Microsoft
desktop clients and servers. For other users, it is not recommended.
- EAP-MS-CHAPv2: MS-CHAPv2 provides two-way authentication
between peers by combining a peer Challenge message with the
Response packet and an authenticator Response message on the
Success packet.
- TLS: This is used to provide secure communication over the Internet
between a client and server.
3. Network setup 324
Print settings (Ports to set for network printing)
You can set the ports to use when printing. If you want to print though the
network, you need to select the following ports.
Tap Settings > Management > Report > Network Configuration from the
home screen or Apps then tap Print.
You can also use this feature from the SyncThru™ Web Service. Open the
Web browser from your networked computer and type the IP address of
your machine (see "Settings tab" on page 168).
3. Network setup 325
Set Protocols
You can enable/disable the protocols (Standard TCP/IP, LPR, IPP, ThinPrint,
CIFS, SNTP (Simple Network Time Protocol), SLP (Service Location Protocol),
Telnet, SNMP V1/V2 (Simple Network Management Protocol), SNMPv3,
UPnP(SSDP) Protocol, and mDNS (Multicast Domain Name System), SetIP, and
HTTP.
You can also use this feature from the SyncThru™ Web Service. Open the
Web browser from your networked computer and type the IP address of
your machine (see "Settings tab" on page 168).
3. Network setup 326
Network filtering settings
You can set your machine to prevent unlisted IP or MAC addresses from
connecting to the machine.
You can set general network filtering settings.
Tap Settings > Network Settings > Network Security > Network Filtering
from the home screen or App.
You can also use this feature from the SyncThru™ Web Service. Open the
Web browser from your networked computer and type the IP address of
your machine (see "Settings tab" on page 168).
• MAC Filtering: Disable MAC filtering.
• IPv4 Filtering: Disable IPv4 filtering.
• IPv6 Filtering: Disable IPv6 filtering.
3. Network setup 327
Installing driver over the network
You must install the printer driver software for printing. The software includes
drivers, applications, and other support programs.
Make sure that the network setup for your machine is completed. All
applications should be closed on your computer before beginning installation.
5
Windows
1 Make sure that the machine is connected to the network and powered
on. Also, your machine’s IP address should have been set.
2 Insert the supplied software CD into your CD-ROM drive.
If the installation window does not appear, click Start > All programs >
Accessories > Run.
X:\Setup.exe replacing “X” with the letter, which represents your CDROM
drive and click OK.
• For Windows 8,
If the installation window does not appear, from Charms, select
Search > Apps and search for Run. Type in X:\Setup.exe, replacing
“X” with the letter that represents your CD-ROM drive and click OK.
If “Tap to choose what happens with this disc.” pop-up window
appears, click the window and select Run Setup.exe.
3 Review and accept the installation agreements in the installation
window. Then, click Next.
4 Select Network on the Printer Connection Type screen. Then, click
Next.
5 Follow the instructions in the installation window.
From the Windows 8 Start Screen
• The V4 driver is automatically downloaded from the Windows Update if
your computer is connected to the Internet. If not, you can manually
download the V4 driver from Samsung website, www.samsung.com >
find your product > Support or downloads.
• You can download Samsung Printer Experience app from the Windows
Store. You need have a Microsoft account to use the Windows Store.
a From Charms, select Search.
b Click Store.
c Search and click Samsung Printer Experience.
d Click Install.
Installing driver over the network
3. Network setup 328
• If you install the driver using the supplied software CD, V4 driver is not
installed. If you want to use the V4 driver in the Desktop screen, you can
download from the Samsung website, www.samsung.com >find your
product > Support or downloads.
• If you want to install Samsung’s printer management tools, you need to
install them using the supplied software CD.
1 Make sure that the machine is connected to the network and powered
on. Also, your machine’s IP address should have been set.
2 From Charms, select Settings > Change PC settings > Devices.
3 Click Add a device.
Discovered machines will be shown on the screen.
4 Click the model name or host name you wish to use.
You can print a Network Configuration Report from the machine’s control
panel that will show the current machine’s host name.
5 The driver is automatically installed from the Windows Update.
Silent installation Mode
Silent installation mode is an installation method that does not require any user
intervention. Once you start the installation, the machine driver and software
are automatically installed on your computer. You can start the silent installation
by typing /s or /S in the command window.
Command-line Parameters
Following table shows commands that can be used in the command window.
Following command-line are effective and operated when command is
used with /s or /S. But /h, /H or /? are exceptional commands that can be
operated solely.
Command- line Definition Description
/s or
/S
Starts silent installation. Installs machine drivers
without prompting any UIs or
user intervention.
Installing driver over the network
3. Network setup 329
/p”” or
/P””
Specifies printer port.
Network Port will
be created by use
of Standard TCP/IP
Port monitor. For
local port, this port
must exist on
system before
being specified by
command.
Printer port name can be
specified as IP address,
hostname, USB local port
name, IEEE1284 port name or
network path.
For example:
• /p”xxx.xxx.xxx.xxx” in
where, “xxx.xxx.xxx.xxx”
means IP address for
network printer. /
p”USB001”, /P”LPT1:”, /
p”hostname”
• /
p"\\computer_name\shar
ed_printer" or
"\\xxx.xxx.xxx.xxx\shared_
printer" in where,
"\\computer_name\share
d_printer" or
"\\xxx.xxx.xxx.xxx\shared_
printer" means the
network path to the
printer by entering two
slashes, the computer
name or local IP address of
the PC sharing the printer,
and then the share name
of the printer.
Command- line Definition Description
/a”” or
/A””
Specifies destination path
for installation.
The destination
path should be a
fully qualified
path.
Since machine drivers should
be installed on the OS
specific location, this
command applies to only
application software.
/n””
or
/N””
Specifies printer name.
Printer instance shall be
created as specified
printer name.
With this parameter, you can
add printer instances as your
wishes.
/nd or
/ND
Commands not to set the
installed driver as a default
machine driver.
It indicates installed machine
driver will not be the default
machine driver on your
system if there are one or
more printer drivers installed.
If there is no installed
machine driver on your
system, then this option
won’t be applied because
Windows OS will set installed
printer driver as a default
machine driver.
Command- line Definition Description
Installing driver over the network
3. Network setup 330
6
Mac
1 Make sure that the machine is connected to your network and powered
on.
2 Insert the supplied software CD into your CD-ROM drive.
3 Double-click the CD-ROM icon that appears on your Mac desktop.
• For Mac OS X 10.8, Double-click the CD-ROM that appears on Finder.
4 Double-click the MAC_Installer folder > Installer OS X icon.
5 Click Continue.
6 Read the license agreement and click Continue.
/x or
/X
Uses existing machine
driver files to create
printer instance if it is
already installed.
This command provides a
way to install a printer
instance that uses installed
printer driver files without
installing an additional
driver.
/up”” or
/UP””
Removes only specified
printer instance and not
the driver files.
This command provides a
way to remove only specified
printer instance from your
system without effecting
other printer drivers. It will
not remove printer driver
files from your system.
/d or
/D
Uninstalls all device
drivers and applications
from your system.
This command will remove all
installed device drivers and
application software from
your system.
/v”” or
/V””
Shares installed machine
and add other available
platform drivers for Point
& Print.
It will install all supported
Windows OS platform’s
machine drivers to system
and share it with specified
for point and
print.
/o or
/O
Opens Printers and Faxes
folder after installation.
This command will open
Printers and Faxes folder
after the silent installation.
Command- line Definition Description
/h, /H or /? Shows Command-line Usage.
Command- line Definition Description
Installing driver over the network
3. Network setup 331
7 Click Agree to agree to the license agreement.
8 Click Install. All components necessary for machine operations will be
installed.
If you click Customize, you can choose individual components to install.
9 Enter the password and click OK.
10 Select Network Connected Printer(Wired or Wireless) on the Printer
Connection Type and click Continue.
11 Click Add Printer button to select your printer and add it to your printer
list.
12 Click IP and Select HP Jetdirect - Socket in Protocol.
13 Enter the machine’s IP address in the Address input field.
14 Enter the queue name in the Queue input field. If you cannot determine
the queue name for your machine server, try using the default queue
first.
15 if Auto Select does not work properly, choose Select Printer Software and
your machine name in Print Using.
16 Click Add.
17 Click Continue.
18 After the installation is finished, click Close.
7
Linux
You need to download Linux software packages from the Samsung website to
install the printer software (http://www.samsung.com > find your product >
Support or Downloads).
1 Make sure that the machine is connected to your network and powered
on. Also, your machine’s IP address should have been set.
2 Copy Unified Linux Driver package to your system.
3 Open Terminal program and go to the folder that you copied the
package to.
4 Extract the package.
5 Move to uld folder.
6 Execute ” ./install.sh“ command (If you are not logged in as root,
execute the command with “sudo” as “sudo ./install.sh”).
7 Proceed with installation.
8 When installation finished, launch Printing utility (Go to System >
Administration > Printing or execute “system-config-printer“
command in Terminal program).
Installing driver over the network
3. Network setup 332
9 Click Add button.
10 Select AppSocket/HP JetDirect and enter your machine’s IP address.
11 Click Forward button and add it to your system.
8
UNIX
• Make sure your machine supports the UNIX operating system before
installing the UNIX printer driver (see "Operating System" on page 8).
• The commands are marked with “”, when typing the commands, do not
type “”.
• Some features and optional goods may not be available depending on
model or country (see "Operating System" on page 8).
To use the UNIX printer driver, you have to install the UNIX printer driver
package first, then setup the printer. You can download the UNIX printer driver
package from the Samsung website (http://www.samsung.com > find your
product > Support or Downloads).
Installing the UNIX printer driver package
The installation procedure is common for all variants of UNIX OS mentioned.
1 From the Samsung website, download and unpack the UNIX Printer
Driver package to your computer.
2 Acquire root privileges.
“su -”
3 Copy the appropriate driver archive to the target UNIX computer.
See administration guide of your UNIX OS for details.
4 Unpack the UNIX printer driver package.
For example, on IBM AIX, use the following commands.
“gzip -d < enter the package name | tar xf -”
5 the unpacked directory.
6 Run the install script.
“./install –i”
install is the installer script file which is used to install or uninstall the
UNIX Printer Driver package.
Use “chmod 755 install” command to give the permission to the
installer script.
Installing driver over the network
3. Network setup 333
7 Execute the “. /install –c” command to verify installation results.
8 Run “installprinter” from the command line. This will bring up the Add
Printer Wizard window. Setup the printer in this window referring to
the following procedures.
On some UNIX OS, for example on Solaris 10, just added printers may not be
enabled and/or may not accept jobs. In this case run the following two
commands on the root terminal:
“accept ”
“enable ”
Uninstalling the printer driver package
The utility should be used to delete the printer installed in the system.
a Run “uninstallprinter” command from the terminal.
It will open the Uninstall Printer Wizard.
The installed printers are listed in the drop-down list.
b Select the printer to be deleted.
c Click Delete to delete the printer from the system.
d Execute the “. /install –d” command to uninstall the whole package.
e To verify removal results, execute the “. /install –c” command.
To re-install it, use the command “. /install –i” to reinstall the binaries.
Setting up the printer
To add the printer to your UNIX system, run ‘installprinter’ from the command
line. This will bring up the Add Printer Wizard window. Setup the printer in this
window according to the following steps:
1 Type the name of the printer.
2 Select the appropriate printer model from the model list.
3 Enter any description corresponding to the type of the printer in the
Type field. This is optional.
4 Specify any printer description in the Description field. This is optional.
5 Specify the printer location in the Location field.
6 Type the IP address or DNS name of the printer in the Device textbox for
network-connected printers. On IBM AIX with jetdirect Queue type,
only the DNS name is possible-numeric IP address is not allowed.
7 Queue type shows the connection as lpd or jetdirect in the
corresponding list box. Additionally, usb type is available on Sun Solaris
OS.
8 Select Copies to set the number of copies.
9 Check the Collate option to receive copies already sorted.
10 Check the Reverse Order option to receive copies in the reverse order.
Installing driver over the network
3. Network setup 334
11 Check the Make Default option to set this printer as default.
12 Click OK to add the printer.
3. Network setup 335
Samsung Mobile Print
9
What is Samsung Mobile Print?
Samsung Mobile Print is a free application that enables users to print photos,
documents, and web pages directly from your smartphone or tablet. Samsung
Mobile Print is not only compatible with your Android and iOS smart phones
but also with your iPod Touch and tablet PC. It connects your mobile device to a
network connected Samsung printer or to a wireless printer through a Wi-Fi
access point. Installing a new driver or configuring network settings isn’t
necessary – just simply install the Samsung Mobile Print application, and it will
automatically detect compatible Samsung printers. Besides printing photos,
web pages, and PDFs, scanning is also supported. If you have a Samsung
multifunction, scan any document into a JPG, PDF, or PNG format for quick and
easy viewing on your mobile device.
10
Downloading Samsung Mobile Print
To download Samsung Mobile Print, go to the application store (Samsung
Apps, Play Store, App Store) on your mobile device, and just search for
“Samsung Mobile Print.” You can also visit iTunes for Apple devices on your
computer.
11
Supported Mobile OS
• Android OS 2.3 or higher
• iOS 4.0 or higher
3. Network setup 336
AirPrint
Only AirPrint certified machines can use the AirPrint feature. Check the box
your machine came in for the AirPrint certified mark.
12
Setting up AirPrint
Bonjour(mDNS) and IPP protocols are required on your machine to use the
AirPrint feature. You can enable the AirPrint feature by one of the following
methods.
1 Check whether the machine is connected to the network.
2 Start a web browser such as Internet Explorer, Safari, or Firefox and enter
your machine’s new IP address in the browser window.
For example,
3 Click Login in the upper right of the SyncThru™ Web Service website.
4 Type in the ID and Password and select the Domain. then click LOGIN.
Use the same login ID, Password, Domain as when logging in from the
machine (see "Log-in" on page 296.)
5 When the SyncThru™ Web Service window opens, click Settings >
Network Settings.
6 Click AirPrint.
AirPrint allows you to print directly from iPhone, iPad and iPod touch
running the latest version of iOS.
AirPrint
3. Network setup 337
13
Printing via AirPrint
For example, the iPad manual provides these instructions:
1 Open your email, photo, web page, or document you want to print.
2 Touch the action icon( ).
3 Select your printer driver name and option menu to set up.
4 Touch Print button. Print it out.
Cancelling print job: To cancel the printing job or view the print summary,
click the print center icon ( ) in multitasking area. You can click cancel in
the print center.
3. Network setup 338
Google Cloud Print™
Google Cloud Print™ is a service that allows you to print to a printer using your
smart phone, tablet, or any other web-connected devices. Just register your
Google account with the printer, and you are ready to use the Google Cloud
Print™ service. You can print your document or email with Chrome OS, Chrome
browser, or a Gmail™/ Google Docs™ application on your mobile device, so you
don’t need to install the printer driver on the mobile device. Refer to the Google
website (http://www.google.com/cloudprint/learn/ or http://
support.google.com/cloudprint) for more information about Google Cloud
Print™.
14
Registering your Google account to the printer
Registering from the Chrome Browser
• Make sure the printer machine is turned on and connected to a wired or
wireless network that has access to the Internet.
• You should create your Google account in the advance.
1 Open the Chrome browser.
2 Visit www.google.com.
3 Sign in to the Google website with your Gmail™ address.
4 Enter your printer’s IP address in the address field and press the Enter key
or click Go.
5 Click Login in the upper right corner of the SyncThru™ Web Service
website.
6 Type in the ID and Password and select the Domain. Then click on
LOGIN.
Use the same login ID, Password, Domain as when logging in from the
machine (see "Log-in" on page 296.)
If the network environment is using a proxy server, you need to configure
the proxy’s IP and port number from Settings > Network Settings >
Google Cloud Print > Proxy Setting. Contact your network service
provider or network administrator for more information.
7 When the SyncThru™ Web Service window opens, click Settings >
Network Settings > Google Cloud Print.
8 Enter your printer’s name and description.
9 Click Register.
The confirmation pop-up window appears.
If you set the browser to block pop-ups, the confirmation window will not
appear. Allow the site to show pop-ups.
Google Cloud Print™
3. Network setup 339
10 Click Finish printer registration.
11 Click Manage your printers.
Now your printer is registered with Google Cloud Print™ service.
Google Cloud Print™-ready devices will appear in the list.
15
Printing with Google Cloud Print™
The printing procedure varies depending on the application or the device you
are using. You can see the application list that supports Google Cloud Print™
service.
Make sure the printer is turned on and connected to a wired or wireless
network that has access to the Internet.
Printing from an application on mobile device
The following steps are an example of using the Google Docs™ app from
Android mobile phone.
1 Install the Cloud Print application on your mobile device.
If you do not have the application, download it from the application store
such as Android Market or App Store.
2 Access the Google Docs™ application from your mobile device.
3 Tap the option button of the document that you want to print.
4 Tap the send button.
5 Tap the Cloud Print button.
6 Set the printing options if you want.
7 Tap Click here to Print.
Printing from the Chrome browser
The following steps are an example of using the Chrome browser.
1 Run Chrome.
2 Open the document or email that you want to print.
3 Click the wrench icon in the browser’s top right corner.
4 Click Print. A new tab for printing appears.
Google Cloud Print™
3. Network setup 340
5 Select Print with Google Cloud Print.
6 Click the Print button.
4. Maintenance
This chapter provides information for maintaining your machine.
This chapter includes:
• Monitoring the supplies life 342
• Setting supplies reorder notification 343
• Replacing & redistributing supplies 344
• Finding the serial number 345
• Clearing memory 346
• Cleaning the machine 347
• Tips for storing the machine, supplies, and paper 358
• Tips for moving the machine 359
• Printing a demo page 360
4. Maintenance 342
Monitoring the supplies life
Check remaining life of the supplies and prepare the supplies in advance.
You can also print the supplies life report. Select Supplies Information in the
Report feature (see "Report" on page 311, "Information tab" on page 167).
1
From the machine
1 Tap Settings > Management > Supplies Life from the main screen.
2 Check the consumables life.
We recommend you prepare new supplies or those that you have used over
90% of their average yield (see "Replacing & redistributing supplies" on
page 344).
2
From the SyncThru™ Web Service
1 From the SyncThru™ Web Service, select the Information tab >
Supplies.
2 Check the remaining percentage.
We recommend you prepare new supplies if the remaining percentage is
less than 10% (see "Replacing & redistributing supplies" on page 344).
4. Maintenance 343
Setting supplies reorder notification
Set the supplies reorder notification to receive notification emails and prepare
supplies in advance.
See "Supplies Management" on page 306.
4. Maintenance 344
Replacing & redistributing supplies
3
Replacing the toner cartridge
When the toner cartridge is totally empty:
• The status LED turns red on and the display screen shows the error message
of replacing toner.
• The machine stops printing and incoming faxes are saved in memory.
However, when the toner cartridge is empty, but you can still print blackand-white
print jobs (The submitted job must be in black and white).
• Check the type of the toner cartridge for your machine (see "Ordering
supplies and accessories" on page 250).
At this stage, the toner cartridge needs to be replaced. Be sure to prepare new
toner cartridge in advance (see "Ordering supplies and accessories" on page
250). How to replace the toner cartridge (see "Replacing the toner cartridge" on
page 194).
4
Replacing the imaging unit
When the imaging unit is totally empty:
• The status LED turns red on and the display screen shows the error message
of replacing imaging unit.
• Check the type of the imaging unit for your machine ("Ordering supplies and
accessories" on page 250).
At this stage, the imaging unit needs to be replaced. Be sure to prepare a new
imaging unit in advance (see "Ordering supplies and accessories" on page 250).
How to replace the imaging unit (see "Replacing the imaging unit" on page 197).
5
Redistributing toner
When the toner cartridge is near the end of its life:
• White streaks or light printing occurs.
• Toner low related message appears on the display.
• The Status LED blinks red.
If this happens, you can temporarily improve print quality by redistributing the
remaining toner in the cartridge. In some cases, white streaks or light printing
will still occur even after you have redistributed the toner. How to redistribute
the toner (see "Redistributing toner" on page 192).
4. Maintenance 345
Finding the serial number
You might need to know the serial number of your machine when calling for a
service. To check the serial number of your machine, follow the steps below.
The serial number is written on the beginning of all the machine reports.
1 Tap Settings > Management > Report > Usage Counter > Print from
the home screen or Apps.
OR
Select the Information tab > Usage Counters From the SyncThru™ Web
Service.
2 Check the serial number.
4. Maintenance 346
Clearing memory
There are few ways to clear memory to ensure the memory capacity of your
machine. Select one of the ways below.
6
Clearing stored documents
Check the stored documents before clearing machine memory.
1 Tap Box from the home screen or Apps.
2 Touch and hold folder or document you want to erase from the list.
3 Tap > Delete.
7
Clearing fax memory
When the fax memory is full, you can erase stored fax memory. There are two
ways to erase the fax memory, follow the steps below:
Clearing fax memory by printing a fax job
Print received fax(es). Fax memory will automatically be erased.
Clearing fax memory without printing a fax job
If you clear fax memory without checking the fax job by printing it first, you
might erase jobs that you do not want to. Be careful not to erase important
documents.
1 Tap Job Status from the home screen or Apps.
2 Select the Current Job tab from the display screen.
3 Select the job(s) you want to erase than press Delete.
If you want to erase all the jobs, press Delete All.
To erase only fax jobs on the list, select fax jobs with in the Job Type list and click
Delete.
4. Maintenance 347
Cleaning the machine
If printing quality problems occur or if you use your machine in a dusty
environment, you need to clean your machine regularly to keep the best
printing condition and use your machine longer.
Read the following precautions before cleaning the machine: any damages
due to user’s mis-handling is not covered by the warranty:
• Turn the machine’s power off and unplug all the power cords.
• Do not disassemble the machine without following the instructions in this
guide.
• Do not clean the machine with cleaning materials containing large amounts
of alcohol, solvent, or other strong substances. They can discolor or distort
the cabinet.
• Do not use a vacuum cleaner to clean the toner dust, we recommend you
use a cloth or tissue dampened with water to clean it. If you use a vacuum
cleaner, toner blows into the air and might be harmful to you.
• When using a dampened cloth, be careful not to drip any water into the
machine: it might cause an electric shock.
• For more safety issues, refer to the safety information chapter in the User’s
Guide.
8
Cleaning the outside
Clean the machine cabinet with a soft, lint-free cloth. Dampen the cloth slightly
with water, but be careful not to let any water drip onto or into the machine.
9
Cleaning the inside
During the printing process, paper, toner, and dust particles can accumulate
inside the machine. These accumulations can cause print quality problems, such
as toner specks or smearing. Cleaning the inside of the machine clears and
reduces printing quality problems.
Cleaning the machine
4. Maintenance 348
Toner cartridge area
1 Turn the machine off and unplug the power cord. Wait for the machine
to cool down.
2 Open the front cover and pull the toner cartridge out.
3 With a dry, lint-free cloth, wipe away any dust and spilled toner from the
toner cartridge area.
While cleaning the inside of the machine, be careful not to damage the
transfer roller or any other inside parts. Do not use solvents such as benzene
or thinner to clean. Printing quality problems can occur and cause damage
to the machine.
4 Reinsert the toner cartridges. Hold the toner cartridge and align it with
the corresponding slot inside the machine. Insert it back into its slot until
it locks in place.
5 Close the front door. Ensure that the cover is securely closed.
1
2
X422x Series/X425x Series/X430x Series K425x Series/K430x Series/K435x Series
1
2
X422x Series/X425x Series/X430x Series K425x Series/K430x Series/K435x Series
X422x Series/X425x Series/X430x Series K425x Series/K430x Series/K435x Series
Cleaning the machine
4. Maintenance 349
If the front door is not completely closed, the machine will not operate.
6 Plug in the power cord and turn the machine on.
Cleaning the imaging unit area
1 Open the front door.
2 Remove the waste toner container.
3 Pull the corresponding imaging units out from the machine.
• To prevent damage to the imaging unit, do not expose it to light for more
than a few minutes. Cover it with a piece of paper, if necessary.
• Do not touch the green surface underside of the imaging unit.
X422x Series/X425x Series/X430x Series K425x Series/K430x Series/K435x Series
X422x Series/X425x Series/X430x Series K425x Series/K430x Series/K435x Series
1
2
X422x Series/X425x Series/X430x Series K425x Series/K430x Series/K435x Series
1
2
3
4
Cleaning the machine
4. Maintenance 350
4 With a dry, lint-free cloth, wipe away any dust and spilled toner from the
imaging unit area.
5 Reinsert the imaging units. Labels inside the machine identify each
imaging unit’s position. Hold the handles on the new imaging unit and
push the imaging unit until it locks into place.
6 Take out the LSU window cleaning stick (X422x/X425x/X430x/X40x
series only).
1
2
X422x Series/X425x Series/X430x Series K425x Series/K430x Series/K435x Series
1
2
3
4
Cleaning the machine
4. Maintenance 351
7 Locate the LSU window cleaning hole and insert the LSU window
cleaning stick. Slowly push and pull the LSU window cleaning stick 4 or 5
times to clean the LSU window (X422x/X425x/X430x/X40x seriesonly).
8 Insert LSU window cleaning stick back into its place (X422x/X425x/
X430x/X40x series only).
9 Insert the waste toner container until it locks in place.
10 Close the front cover. Ensure that the cover is securely closed.
If the front cover is not completely closed, the machine will not operate.
X422x Series/X425x Series/X430x Series K425x Series/K430x Series/K435x Series
X422x Series/X425x Series/X430x Series K425x Series/K430x Series/K435x Series
Cleaning the machine
4. Maintenance 352
Cleaning the chargers of imaging units
The paper dust stick and the chargers of the imaging units will need to be
cleaned after a specified number of paper is printed out. When the message that
demands you to clean the chargers of the imaging units appears, you have to
clean the paper dust stick first. Then clean the chargers. The time when the
message appears depends on environmental factors like altitude, temperature,
humidity, and so on. You need to clean the charger to maintain printing quality.
If cleaning is done, the message will disappear automatically.
Follow the cleaning procedure below.
Click this link to open an animation about cleaning the charger of imaging
units.
1 Open the front door.
2 Remove the waste toner container.
3 Pull the paper dust stick out.
X422x Series/X425x Series/X430x Series K425x Series/K430x Series/K435x Series
X422x Series/X425x Series/X430x Series K425x Series/K430x Series/K435x Series
X422x Series/X425x Series/X430x Series K425x Series/K430x Series/K435x Series
Cleaning the machine
4. Maintenance 353
4 Remove the paper dust.
5 Insert the paper dust stick back.
6 Insert the waste toner container until it locks in place.
7 Close the front door. Ensure that the cover is securely closed.
If the message still appears, do step 7and 8 again.
X422x Series/X425x Series/X430x Series K425x Series/K430x Series/K435x Series
X422x Series/X425x Series/X430x Series K425x Series/K430x Series/K435x Series
X422x Series/X425x Series/X430x Series K425x Series/K430x Series/K435x Series
Cleaning the machine
4. Maintenance 354
Cleaning the waste toner bottle area
1 Open the front door.
2 Squeeze the left/right locking levers and push outward. Remove the
waste toner container.
3 With a dry, lint-free cloth, wipe away any dust and spilled toner from the
waste toner container area.
4 Reinsert the waste toner container.
5 Close the front door. Ensure that the cover is securely closed.
6 Plug in the power cord and turn the machine on.
X422x Series/X425x Series/X430x Series K425x Series/K430x Series/K435x Series
X422x Series/X425x Series/X430x Series K425x Series/K430x Series/K435x Series
X422x Series/X425x Series/X430x Series K425x Series/K430x Series/K435x Series
X422x Series/X425x Series/X430x Series K425x Series/K430x Series/K435x Series
Cleaning the machine
4. Maintenance 355
Cleaning the LSU window
1 Open the front door.
2 Squeeze the left/right locking levers and push outward. Remove the
waste toner container.
3 Take out the LSU window cleaning stick.
X422x Series/X425x Series/X430x Series K425x Series/K430x Series/K435x Series
X422x Series/X425x Series/X430x Series K425x Series/K430x Series/K435x Series
Cleaning the machine
4. Maintenance 356
4 Locate the LSU window cleaning hole and insert the LSU window
cleaning stick.
Slowly push and pull the LSU window cleaning stick 4 or 5 times to clean
the LSU window.
5 Insert the waste toner container until it locks in place.
6 Insert the waste toner container until it locks in place.
7 Close the front cover. Ensure that the cover is securely closed.
If the front cover is not completely closed, the machine will not operate.
X422x Series/X425x Series/X430x Series K425x Series/K430x Series/K435x Series
X422x Series/X425x Series/X430x Series K425x Series/K430x Series/K435x Series
Cleaning the machine
4. Maintenance 357
Cleaning the scan unit
Keeping the scan unit clean helps to ensure the best possible copy quality. We
suggest that you clean the scan unit at the start of each day and during the day,
as needed.
1 Prepare a soft, lint-free cloth.
2 Open the scanner lid.
3 Wipe the surface of the scanner glass and the document feeder glass
with the cloth until it is clean and dry.
4 Wipe the underside of the scanner lid and white sheet until it is clean and
dry.
5 Close the scanner lid.
1 Scanner lid
2 Scanner glass
3 White sheet
4 Document feeder glass
4. Maintenance 358
Tips for storing the machine, supplies, and paper
• Keep them in a cool place with no humidity.
• Keep them covered so that dusts cannot be accumulated.
• Keep them out of water.
10
Machine
• When moving the machine, do not tilt or turn it upside down. Otherwise, the
inside of the machine may be contaminated by toner, which can cause
damage to the machine or reduce print quality.
• When moving the machine, make sure at least two people are holding the
machine securely.
11
Toner cartridge/ Imaging unit
To get the best, print quality from the toner cartridge, keep the following
guidelines in mind:
• Do not remove the toner cartridge from its package until it’s ready to use.
• Do not refill the toner cartridge. The machine warranty does not cover
damage caused by using a refilled cartridge.
• Store toner cartridges in the same environment as your machine.
• Keep it in a stable place so the toner dust is not slanted to one side.
12
Paper
• Store print media in its ream wrapper until you are ready to use it.
• Place cartons on pallets or shelves, not on the floor.
• Do not place heavy objects on top of the paper, whether it is packed or
unpacked.
• Keep it away from moisture or other conditions that can cause it to wrinkle
or curl.
• Keep it in a temperatures between 15°C ~30°C and humidity between 10%
~ 70%.
4. Maintenance 359
Tips for moving the machine
Use safe lifting and handling techniques. If you need to move this machine,
you need at least four people. Use the lifting handles, as shown below. If less
than four people attempt to lift the machine, it can lead to back injury.
• Do not tilt or turn it upside down. Otherwise, the inside of the machine may
be contaminated by toner, which can cause damage to the machine or bad
print quality.
• Make sure at least four people are holding the machine securely.
• Lock the scanner lock.
• Moving long distances using a truck:
- Remove the finisher, optional trays, or desk and inner imaging units and
toner cartridges.
- Fasten the scanner locking screw and the 3 finisher locking screws.
- Tape trays and DSDF cover.
• Moving short distances (e.g. moving between floors) to prevent
damage from vibration:
- Remove the finisher.
4. Maintenance 360
Printing a demo page
Print a demo page to check the print quality of the machine if you have not used
the machine for sometime.
13
From the machine
See "Report" on page 311.
14
From the SyncThru™ Web Service
See "Information tab" on page 167.
Contact SAMSUNG worldwide 342
Contact SAMSUNG worldwide
If you have any comments or questions regarding Samsung products, contact
the Samsung customer care center.
Country/Region Customer Care Center WebSite
ALGERIA 021 36 11 00 www.samsung.com/
n_africa/support
ARGENTINE 0800-333-3733 www.samsung.com/
ar/support
ARMENIA 0-800-05-555 www.samsung.com/
support
AUSTRALIA 1300 362 603 www.samsung.com/
au/support
AUSTRIA 0800 - SAMSUNG (0800 -
7267864)
www.samsung.com/
at/support
AZERBAIJAN 0-88-555-55-55 www.samsung.com/
support
BAHRAIN
8000-GSAM (8000-4726) www.samsung.com/
ae/support (English)
www.samsung.com/
ae_ar/support (Arabic)
BELARUS 810-800-500-55-500 www.samsung.com/
support
BANGLADESH 09612300300 www.samsung.com/
in/support
BELGIUM
02-201-24-18 www.samsung.com/
be/support (Dutch)
www.samsung.com/
be_fr/support (French)
BOLIVIA
800-10-7260
[HHP] 4828210
www.samsung.com/
cl/support
BOSNIA 051 331 999 www.samsung.com/
support
BOTSWANA 8007260000 www.samsung.com/
support
BRAZIL
0800-124-421 (Demais cidades e
regiões)
4004-0000 (Capitais e grandes
centros)
www.samsung.com/
br/support
BULGARIA 800 111 31 , Безплатна
телефонна линия
www.samsung.com/
bg/support
BURUNDI 200 www.samsung.com/
support
CAMEROON 7095- 0077 www.samsung.com/
africa_fr/support
Country/Region Customer Care Center WebSite
Contact SAMSUNG worldwide
Contact SAMSUNG worldwide 343
CANADA
1-800-SAMSUNG (726-7864) www.samsung.com/
ca/support(English)
www.samsung.com/
ca_fr/support (French)
CHILE
800-SAMSUNG (726-7864)
[HHP] 02-24828200
www.samsung.com/
cl/support
CHINA 400-810-5858 www.samsung.com/
cn/support
COLOMBIA
Bogotá 600 12 72
Gratis desde cualquier parte del
país 01 8000 112 112 ó desde su
celular #SAM(726)
www.samsung.com/
co/support
COSTA RICA
0-800-507-7267
00-800-1-SAMSUNG (726-7864)
www.samsung.com/
latin/support
(Spanish)
www.samsung.com/
latin_en/support
(English)
CROATIA 072 726 786 www.samsung.com/
hr/support
Cote D’ Ivoire 8000 0077 www.samsung.com/
africa_fr/support
Country/Region Customer Care Center WebSite
CYPRUS 8009 4000 only from landline, toll
free
www.samsung.com/
gr/support
CZECH 800-SAMSUNG (800-726786) www.samsung.com/
cz/support
DENMARK 70 70 19 70 www.samsung.com/
dk/support
DOMINICA
1-800-751-2676 www.samsung.com/
latin/support
(Spanish)
www.samsung.com/
latin_en/support
(English)
DRC 499999 www.samsung.com/
support
ECUADOR
1-800-10-72670
1-800-SAMSUNG (72-6786)
www.samsung.com/
latin/support
(Spanish)
www.samsung.com/
latin_en/
support(English)
EGYPT
08000-726786
16580
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eg/support
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Contact SAMSUNG worldwide
Contact SAMSUNG worldwide 344
EIRE 0818 717100 www.samsung.com/
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EL SALVADOR
800-6225 www.samsung.com/
latin/support
(Spanish)
www.samsung.com/
latin_en/support
(English)
ESTONIA 800-7267 www.samsung.com/
ee/support
FINLAND 030-6227 515 www.samsung.com/fi/
support
FRANCE 01 48 63 00 00 www.samsung.com/
fr/support
GERMANY
0180 6 SAMSUNG bzw.
0180 6 7267864*
[HHP] 0180 6 M SAMSUNG bzw.
0180 6 67267864* (*0,20 €/Anruf
aus dem dt. Festnetz, aus dem
Mobilfunk max. 0,60 €/Anruf)
www.samsung.com/
de/support
GEORGIA 0-800-555-555 www.samsung.com/
support
Country/Region Customer Care Center WebSite
GHANA
0800-10077
0302-200077
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africa_en/support
GREECE
80111-SAMSUNG (80111 726
7864) only from land line
(+30) 210 6897691 from mobile
and land line
www.samsung.com/
gr/support
GUATEMALA
1-800-299-0013
1-800-299-0033
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latin/support
(Spanish)
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latin_en/support
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HONDURAS
800-2791-9267
800-2791-9111
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latin/support
(Spanish)
www.samsung.com/
latin_en/support
(English)
HONG KONG
(852) 3698 4698 www.samsung.com/
hk/support (Chinese)
www.samsung.com/
hk_en/support
(English)
Country/Region Customer Care Center WebSite
Contact SAMSUNG worldwide
Contact SAMSUNG worldwide 345
HUNGARY
0680SAMSUNG (0680-726-786)
0680PREMIUM (0680-773-648)
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hu/support
INDIA
1800 3000 8282 - Toll Free
1800 266 8282 - Toll Free
www.samsung.com/
in/support
INDONESIA
021-56997777
08001128888
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id/support
IRAN 021-8255 www.samsung.com/
iran/support
ITALIA
800-SAMSUNG (800.7267864)
[HHP] 800.Msamsung
(800.67267864)
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it/support
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1-800-SAMSUNG (726-7864)
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latin_en/support
(English)
JAPAN 0120-363-905 www.samsung.com/
jp/support
JORDAN
0800-22273
06 5777444
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levant/support
(English)
KAZAKHSTAN 8-10-800-500-55-500 (GSM:7799,
VIP care 7700)
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support
Country/Region Customer Care Center WebSite
KENYA 0800 545 545 www.samsung.com/
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KUWAIT
183-CALL (183-2255) www.samsung.com/
ae/support (English)
www.samsung.com/
ae_ar/support (Arabic)
KYRGYZSTAN 8-10-800-500-55-500 www.samsung.com/
kz_ru/support
LATVIA 8000-7267 www.samsung.com/
lv/support
LITHUANIA 8-800-77777 www.samsung.com/
lt/support
LUXEMBURG 261 03 710 www.samsung.com/
support
MACAU 0800 333 www.samsung.com/
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MACEDONIA 023 207 777
MALAYSIA
1800-88-9999
603-77137477 (Overseas
contact)
www.samsung.com/
my/support
MEXICO 01-800-SAMSUNG (726-7864) www.samsung.com/
mx/support
Country/Region Customer Care Center WebSite
Contact SAMSUNG worldwide
Contact SAMSUNG worldwide 346
MOLDOVA 0-800-614-40 www.samsung.com/
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MONGOLIA 7-495-363-17-00 www.samsung.com/
support
MONTENEGRO 020 405 888 www.samsung.com/
support
MOROCCO 080 100 2255 www.samsung.com/
n_africa/support
MOZAMBIQUE 847267864 / 827267864 www.samsung.com/
support
MYANMAR 01-2399888 www.samsung.com/
support
NAMIBIA 08 197 267 864 www.samsung.com/
support
NIGERIA 0800-726-7864 www.samsung.com/
africa_en/support
NETHERLANDS 0900-SAMSUNG (0900-7267864)
(€ 0,10/Min)
www.samsung.com/
nl/support
NEW ZEALAND 0800 726 786 www.samsung.com/
nz/support
Country/Region Customer Care Center WebSite
NICARAGUA
001-800-5077267 www.samsung.com/
latin/support(Spanish)
www.samsung.com/
latin_en/support
(English)
NORWAY 815 56480 www.samsung.com/
no/support
OMAN
800-SAMSUNG (800 - 726 7864) www.samsung.com/
ae/support (English)
www.samsung.com/
ae_ar/support (Arabic)
PAKISTAN 0800-Samsung (72678) www.samsung.com/
pk/support
PANAMA
800-7267
800-0101
www.samsung.com/
latin/support
(Spanish)
www.samsung.com/
latin_en/support
(English)
Country/Region Customer Care Center WebSite
Contact SAMSUNG worldwide
Contact SAMSUNG worldwide 347
PARAGUAY
009-800-542-0001 www.samsung.com/
latin/support
(Spanish)
www.samsung.com/
latin_en/support
(English)
PERU 0-800-777-08 www.samsung.com/
pe/support
PHILIPPINES
1-800-10-7267864 [PLDT]
1-800-8-7267864 [Globe landline
and Mobile]
02-4222111 [Other landline]
www.samsung.com/
ph/support
POLAND
0 801-172-678* lub +48 22 607-
93-33 *
[HHP] 0 801-672-678* lub +48 22
607-93-33*
* (koszt połączenia według taryfy
operatora)
www.samsung.com/
pl/support
PORTUGAL 808 20 7267 www.samsung.com/
pt/support
Country/Region Customer Care Center WebSite
PUERTO RICO
1-800-682-3180 www.samsung.com/
latin/support
(Spanish)
www.samsung.com/
latin_en/support
(English)
QATAR
800-CALL (800-2255) www.samsung.com/
ae/support (English)
www.samsung.com/
ae_ar/support (Arabic)
RWANDA 9999 www.samsung.com/
support
ROMANIA
08008 726 78 64 (08008
SAMSUNG )
Apel GRATUIT
www.samsung.com/
ro/support
RUSSIA 8-800-555-55-55 www.samsung.com/
ru/support
SAUDI ARABIA
920021230 www.samsung.com/
sa/support
www.samsung.com/
sa_en/support
(English)/
SENEGAL 800-00-0077 www.samsung.com/
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Country/Region Customer Care Center WebSite
Contact SAMSUNG worldwide
Contact SAMSUNG worldwide 348
SERBIA 011 321 6899 www.samsung.com/
rs/support
SINGAPORE 1800-SAMSUNG (726-7864) www.samsung.com/
sg/support
SLOVENIA
080 697 267
090 726 786
www.samsung.com/
rs/si
SLOVAKIA 0800 - SAMSUNG(0800-726 786) www.samsung.com/
sk/support
SOUTH AFRICA 0860 SAMSUNG (726 7864) www.samsung.com/
support
SPAIN
0034902172678
[HHP] 0034902167267
www.samsung.com/
es/support
SRI LANKA
0094117540540
0094115900000
www.samsung.com/
support
SUDAN 1969 www.samsung.com/
support
SWEDEN 0771 726 7864 (SAMSUNG) www.samsung.com/
se/support
SWITZERLAND
0800 726 78 64 (0800-SAMSUNG) www.samsung.com/
ch/support (German)
www.samsung.com/
ch_fr/support (French)
Country/Region Customer Care Center WebSite
SYRIA
18252273 www.samsung.com/
levant/support
(English)
TADJIKISTAN 8-10-800-500-55-500 www.samsung.com/
support
TAIWAN 0800-329999 www.samsung.com/
tw/support
TANZANIA 0685 88 99 00 www.samsung.com/
support
THAILAND
0-2689-3232,
1800-29-3232
www.samsung.com/
th/support
TRINIDAD &
TOBAGO
1-800-SAMSUNG (726-7864) www.samsung.com/
latin/support
(Spanish)
www.samsung.com/
latin_en/support
(English)
TURKEY 444 77 11 www.samsung.com/
tr/support
TUNISIA 80-1000-12 www.samsung.com/
n_africa/support
Country/Region Customer Care Center WebSite
Contact SAMSUNG worldwide
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U.A.E
800-SAMSUNG (800 -726 7864) www.samsung.com/
ae/support (English)
www.samsung.com/
ae_ar/support (Arabic)
UK 0330 SAMSUNG (7267864) www.samsung.com/
uk/support
U.S.A
-Consummer
Electonics
1-800-SAMSUNG (726-7864) www.samsung.com/
us/support
U.S.A
(Mobile Phones)
1-800-SAMSUNG (72-6786)
[HHP] 1-888-987-HELP(4357)
www.samsung.com/
us/support
UGANDA 0800 300 300 www.samsung.com/
support
UKRAINE
0-800-502-000 www.samsung.com/
ua/support (Ukrainian)
www.samsung.com/
ua_ru/support
(Russian)
URUGUAY
000- 405-437-33 www.samsung.com/
latin/support(Spanish)
www.samsung.com/
latin_en/
support(English)
Country/Region Customer Care Center WebSite
UZBEKISTAN 8-10-800-500-55-500 www.samsung.com/
support
VENEZUELA 0-800-SAMSUNG (726-7864) www.samsung.com/
ve/support
VIETNAM 1800 588 889 www.samsung.com/
vn/support
ZAMBIA 0211 350370 www.samsung.com/
support
Country/Region Customer Care Center WebSite
Glossary 369
Glossary
The following glossary helps you get familiar with the product by
understanding the terminologies commonly used with printing as well as
mentioned in this user’s guide.
802.11
802.11 is a set of standards for wireless local area network (WLAN)
communication, developed by the IEEE LAN/MAN Standards Committee (IEEE
802).
802.11b/g/n
802.11b/g/n can share same hardware and use the 2.4 GHz band. 802.11b
supports bandwidth up to 11 Mbps, 802.11n supports bandwidth up to 150
Mbps. 802.11b/g/n devices may occasionally suffer interference from
microwave ovens, cordless telephones, and Bluetooth devices.
Access point
Access Point or Wireless Access Point (AP or WAP) is a device that connects
wireless communication devices together on wireless local area networks
(WLAN), and acts as a central transmitter and receiver of WLAN radio signals.
ADF
An Automatic Document Feeder (ADF) is a scanning unit that will automatically
feed an original sheet of paper so that the machine can scan some amount of the
paper at once.
AppleTalk
AppleTalk is a proprietary suite of protocols developed by Apple, Inc for
computer networking. It was included in the original Mac (1984) and is now
deprecated by Apple in favor of TCP/IP networking.
BIT Depth
A computer graphics term describing the number of bits used to represent the
color of a single pixel in a bitmapped image. Higher color depth gives a broader
range of distinct colors. As the number of bits increases, the number of possible
colors becomes impractically large for a color map. 1-bit color is commonly
called as monochrome or black and white.
BMP
A bitmapped graphics format used internally by the Microsoft Windows
graphics subsystem (GDI), and used commonly as a simple graphics file format
on that platform.
Glossary
Glossary 370
BOOTP
Bootstrap Protocol. A network protocol used by a network client to obtain its IP
address automatically. This is usually done in the bootstrap process of
computers or operating systems running on them. The BOOTP servers assign
the IP address from a pool of addresses to each client. BOOTP enables 'diskless
workstation' computers to obtain an IP address prior to loading any advanced
operating system.
CCD
Charge Coupled Device (CCD) is a hardware which enables the scan job. CCD
Locking mechanism is also used to hold the CCD module to prevent any damage
when you move the machine.
Collation
Collation is a process of printing a multiple-copy job in sets. When collation is
selected, the device prints an entire set before printing additional copies.
Control Panel
A control panel is a flat, typically vertical, area where control or monitoring
instruments are displayed. They are typically found in front of the machine.
Coverage
It is the printing term used for a toner usage measurement on printing. For
example, 5% coverage means that an A4 sided paper has about 5% image or text
on it. So, if the paper or original has complicated images or lots of text on it, the
coverage will be higher and at the same time, a toner usage will be as much as
the coverage.
CSV
Comma Separated Values (CSV). A type of file format, CSV is used to exchange
data between disparate applications. The file format, as it is used in Microsoft
Excel, has become a de facto standard throughout the industry, even among
non-Microsoft platforms.
DADF
A Duplex Automatic Document Feeder (DADF) is a scanning unit that will
automatically feed and turn over an original sheet of paper so that the machine
can scan on both sides of the paper.
Default
The value or setting that is in effect when taking a printer out of its box state,
reset, or initialized.
Glossary
Glossary 371
DHCP
A Dynamic Host Configuration Protocol (DHCP) is a client-server networking
protocol. A DHCP server provides configuration parameters specific to the DHCP
client host requesting, generally, information required by the client host to
participate on an IP network. DHCP also provides a mechanism for allocation of
IP addresses to client hosts.
DIMM
Dual Inline Memory Module (DIMM), a small circuit board that holds memory.
DIMM stores all the data within the machine like printing data, received fax data.
DLNA
The Digital Living Network Alliance (DLNA) is a standard that allows devices on
a home network to share information with each other across the network.
DNS
The Domain Name Server (DNS) is a system that stores information associated
with domain names in a distributed database on networks, such as the Internet.
Dot Matrix Printer
A dot matrix printer refers to a type of computer printer with a print head that
runs back and forth on the page and prints by impact, striking an ink-soaked
cloth ribbon against the paper, much like a typewriter.
DPI
Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and
printing. Generally, higher DPI results in a higher resolution, more visible detail
in the image, and a larger file size.
DRPD
Distinctive Ring Pattern Detection. Distinctive Ring is a telephone company
service which enables a user to use a single telephone line to answer several
different telephone numbers.
Duplex
A mechanism that will automatically turn over a sheet of paper so that the
machine can print (or scan) on both sides of the paper. A printer equipped with
a Duplex Unit can print on both sides of paper during one print cycle.
DSDF
A Dual Scan Document Feeder (DSDF) is a scanning unit that will automatically
feed and turn over an original sheet of paper so that the machine can scan on
both sides of the paper.
Glossary
Glossary 372
Duty Cycle
Duty cycle is the page quantity which does not affect printer performance for a
month. Generally the printer has the lifespan limitation such as pages per year.
The lifespan means the average capacity of print-outs, usually within the
warranty period. For example, if the duty cycle is 48,000 pages per month
assuming 20 working days, a printer limits 2,400 pages a day.
ECM
Error Correction Mode (ECM) is an optional transmission mode built into Class 1
fax machines or fax modems. It automatically detects and corrects errors in the
fax transmission process that are sometimes caused by telephone line noise.
Emulation
Emulation is a technique of one machine obtaining the same results as another.
An emulator duplicates the functions of one system with a different system, so
that the second system behaves like the first system. Emulation focuses on exact
reproduction of external behavior, which is in contrast to simulation, which
concerns an abstract model of the system being simulated, often considering its
internal state.
Ethernet
Ethernet is a frame-based computer networking technology for local area
networks (LANs). It defines wiring and signaling for the physical layer, and frame
formats and protocols for the media access control (MAC)/data link layer of the
OSI model. Ethernet is mostly standardized as IEEE 802.3. It has become the most
widespread LAN technology in use during the 1990s to the present.
EtherTalk
A suite of protocols developed by Apple Computer for computer networking. It
was included in the original Macintosh (1984) and is now deprecated by Apple
in favor of TCP/IP networking.
FDI
Foreign Device Interface (FDI) is a card installed inside the machine to allow a
third party device such as a coin operated device or a card reader. Those devices
allow the pay-for-print service on your machine.
FTP
A File Transfer Protocol (FTP) is a commonly used protocol for exchanging files
over any network that supports the TCP/IP protocol (such as the Internet or an
intranet).
Glossary
Glossary 373
Fuser Unit
The part of a laser printer that fuses the toner onto the print media. It consists of
a heat roller and a pressure roller. After toner is transferred onto the paper, the
fuser unit applies heat and pressure to ensure that the toner stays on the paper
permanently, which is why paper is warm when it comes out of a laser printer.
Gateway
A connection between computer networks, or between a computer network
and a telephone line. It is very popular, as it is a computer or a network that
allows access to another computer or network.
Grayscale
A shades of gray that represent light and dark portions of an image when color
images are converted to grayscale; colors are represented by various shades of
gray.
Halftone
An image type that simulates grayscale by varying the number of dots. Highly
colored areas consist of a large number of dots, while lighter areas consist of a
smaller number of dots.
Mass storage device (HDD)
Mass storage device (HDD), commonly referred to as a hard drive or hard disk, is
a non-volatile storage device which stores digitally-encoded data on rapidly
rotating platters with magnetic surfaces.
IEEE
The Institute of Electrical and Electronics Engineers (IEEE) is an international
non-profit, professional organization for the advancement of technology
related to electricity.
IEEE 1284
The 1284 parallel port standard was developed by the Institute of Electrical and
Electronics Engineers (IEEE). The term "1284-B" refers to a specific connector
type on the end of the parallel cable that attaches to the peripheral (for example,
a printer).
Intranet
A private network that uses Internet Protocols, network connectivity, and
possibly the public telecommunication system to securely share part of an
organization's information or operations with its employees. Sometimes the
term refers only to the most visible service, the internal website.
Glossary
Glossary 374
IP address
An Internet Protocol (IP) address is a unique number that devices use in order to
identify and communicate with each other on a network utilizing the Internet
Protocol standard.
IPM
The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM
rate indicates the number of single-sided sheets a printer can complete within
one minute.
IPP
The Internet Printing Protocol (IPP) defines a standard protocol for printing as
well as managing print jobs, media size, resolution, and so forth. IPP can be used
locally or over the Internet to hundreds of printers, and also supports access
control, authentication, and encryption, making it a much more capable and
secure printing solution than older ones.
IPX/SPX
IPX/SPX stands for Internet Packet Exchange/Sequenced Packet Exchange. It is a
networking protocol used by the Novell NetWare operating systems. IPX and
SPX both provide connection services similar to TCP/IP, with the IPX protocol
having similarities to IP, and SPX having similarities to TCP. IPX/SPX was
primarily designed for local area networks (LANs), and is a very efficient protocol
for this purpose (typically its performance exceeds that of TCP/IP on a LAN).
ISO
The International Organization for Standardization (ISO) is an international
standard-setting body composed of representatives from national standards
bodies. It produces world-wide industrial and commercial standards.
ITU-T
The International Telecommunication Union is an international organization
established to standardize and regulate international radio and
telecommunications. Its main tasks include standardization, allocation of the
radio spectrum, and organizing interconnection arrangements between
different countries to allow international phone calls. A -T out of ITU-T indicates
telecommunication.
ITU-T No. 1 chart
Standardized test chart published by ITU-T for document facsimile
transmissions.
JBIG
Joint Bi-level Image Experts Group (JBIG) is an image compression standard with
no loss of accuracy or quality, which was designed for compression of binary
images, particularly for faxes, but can also be used on other images.
Glossary
Glossary 375
JPEG
Joint Photographic Experts Group (JPEG) is a most commonly used standard
method of lossy compression for photographic images. It is the format used for
storing and transmitting photographs on the World Wide Web.
LDAP
The Lightweight Directory Access Protocol (LDAP) is a networking protocol for
querying and modifying directory services running over TCP/IP.
LED
A Light-Emitting Diode (LED) is a semiconductor device that indicates the status
of a machine.
MAC address
Media Access Control (MAC) address is a unique identifier associated with a
network adapter. MAC address is a unique 48-bit identifier usually written as 12
hexadecimal characters grouped in pairs (e. g., 00-00-0c-34-11-4e). This address
is usually hard-coded into a Network Interface Card (NIC) by its manufacturer,
and used as an aid for routers trying to locate machines on large networks.
MFP
Multi Function Peripheral (MFP) is an office machine that includes the following
functionality in one physical body, so as to have a printer, a copier, a fax, a
scanner and etc.
MH
Modified Huffman (MH) is a compression method for decreasing the amount of
data that needs to be transmitted between the fax machines to transfer the
image recommended by ITU-T T.4. MH is a codebook-based run-length
encoding scheme optimized to efficiently compress white space. As most faxes
consist mostly of white space, this minimizes the transmission time of most
faxes.
MMR
Modified Modified READ (MMR) is a compression method recommended by ITUT
T.6.
Modem
A device that modulates a carrier signal to encode digital information, and also
demodulates such a carrier signal to decode transmitted information.
Glossary
Glossary 376
MR
Modified Read (MR) is a compression method recommended by ITU-T T.4. MR
encodes the first scanned line using MH. The next line is compared to the first,
the differences determined, and then the differences are encoded and
transmitted.
NetWare
A network operating system developed by Novell, Inc. It initially used
cooperative multitasking to run various services on a PC, and the network
protocols were based on the archetypal Xerox XNS stack. Today NetWare
supports TCP/IP as well as IPX/SPX.
OPC
Organic Photo Conductor (OPC) is a mechanism that makes a virtual image for
print using a laser beam emitted from a laser printer, and it is usually green or
rust colored and has a cylinder shape.
An imaging unit containing a drum slowly wears the drum surface by its usage
in the printer, and it should be replaced appropriately since it gets worn from
contact with the cartridge development brush, cleaning mechanism, and paper.
Originals
The first example of something, such as a document, photograph or text, etc,
which is copied, reproduced or translated to produce others, but which is not
itself copied or derived from something else.
OSI
Open Systems Interconnection (OSI) is a model developed by the International
Organization for Standardization (ISO) for communications. OSI offers a
standard, modular approach to network design that divides the required set of
complex functions into manageable, self-contained, functional layers. The layers
are, from top to bottom, Application, Presentation, Session, Transport, Network,
Data Link and Physical.
PABX
A private automatic branch exchange (PABX) is an automatic telephone
switching system within a private enterprise.
PCL
Printer Command Language (PCL) is a Page Description Language (PDL)
developed by HP as a printer protocol and has become an industry standard.
Originally developed for early inkjet printers, PCL has been released in varying
levels for thermal, dot matrix printer, and laser printers.
Glossary
Glossary 377
PDF
Portable Document Format (PDF) is a proprietary file format developed by
Adobe Systems for representing two dimensional documents in a device
independent and resolution independent format.
PostScript
PostScript (PS) is a page description language and programming language used
primarily in the electronic and desktop publishing areas. - that is run in an
interpreter to generate an image.
Printer Driver
A program used to send commands and transfer data from the computer to the
printer.
Print Media
The media like paper, envelopes, labels, and transparencies which can be used
in a printer, a scanner, a fax or, a copier.
PPM
Pages Per Minute (PPM) is a method of measurement for determining how fast
a printer works, meaning the number of pages a printer can produce in one
minute.
PRN file
An interface for a device driver, this allows software to interact with the device
driver using standard input/output system calls, which simplifies many tasks.
Protocol
A convention or standard that controls or enables the connection,
communication, and data transfer between two computing endpoints.
PS
See PostScript.
PSTN
The Public-Switched Telephone Network (PSTN) is the network of the world's
public circuit-switched telephone networks which, on industrial premises, is
usually routed through the switchboard.
RADIUS
Remote Authentication Dial In User Service (RADIUS) is a protocol for remote
user authentication and accounting. RADIUS enables centralized management
of authentication data such as usernames and passwords using an AAA
(authentication, authorization, and accounting) concept to manage network
access.
Glossary
Glossary 378
Resolution
The sharpness of an image, measured in Dots Per Inch (DPI). The higher the dpi,
the greater the resolution.
SMB
Server Message Block (SMB) is a network protocol mainly applied to share files,
printers, serial ports, and miscellaneous communications between nodes on a
network. It also provides an authenticated Inter-process communication
mechanism.
SMTP
Simple Mail Transfer Protocol (SMTP) is the standard for e-mail transmissions
across the Internet. SMTP is a relatively simple, text-based protocol, where one
or more recipients of a message are specified, and then the message text is
transferred. It is a client-server protocol, where the client transmits an email
message to the server.
SSID
Service Set Identifier (SSID) is a name of a wireless local area network (WLAN). All
wireless devices in a WLAN use the same SSID in order to communicate with
each other. The SSIDs are case-sensitive and have a maximum length of 32
characters.
Subnet Mask
The subnet mask is used in conjunction with the network address to determine
which part of the address is the network address and which part is the host
address.
TCP/IP
The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of
communications protocols that implement the protocol stack on which the
Internet and most commercial networks run.
TCR
Transmission Confirmation Report (TCR) provides details of each transmission
such as job status, transmission result and number of pages sent. This report can
be set to print after each job or only after failed transmissions.
TIFF
Tagged Image File Format (TIFF) is a variable-resolution bitmapped image
format. TIFF describes image data that typically come from scanners. TIFF
images make use of tags, keywords defining the characteristics of the image that
is included in the file. This flexible and platform-independent format can be
used for pictures that have been made by various image processing
applications.
Glossary
Glossary 379
Toner Cartridge
A kind of bottle or container used in a machine like a printer which contains
toner. Toner is a powder used in laser printers and photocopiers, which forms
the text and images on the printed paper. Toner can be fused by by a
combination of heat/pressure from the fuser, causing it to bind to the fibers in
the paper.
TWAIN
An industry standard for scanners and software. By using a TWAIN-compliant
scanner with a TWAIN-compliant program, a scan can be initiated from within
the program. It is an image capture API for Microsoft Windows and Apple
Macintosh operating systems.
UNC Path
Uniform Naming Convention (UNC) is a standard way to access network shares
in Window NT and other Microsoft products. The format of a UNC path is:
\\\\
URL
Uniform Resource Locator (URL) is the global address of documents and
resources on the Internet. The first part of the address indicates what protocol to
use, the second part specifies the IP address or the domain name where the
resource is located.
USB
Universal Serial Bus (USB) is a standard that was developed by the USB
Implementers Forum, Inc., to connect computers and peripherals. Unlike the
parallel port, USB is designed to concurrently connect a single computer USB
port to multiple peripherals.
Watermark
A watermark is a recognizable image or pattern in paper that appears lighter
when viewed by transmitted light. Watermarks were first introduced in Bologna,
Italy in 1282; they have been used by papermakers to identify their product, and
also on postage stamps, currency, and other government documents to
discourage counterfeiting.
WEP
Wired Equivalent Privacy (WEP) is a security protocol specified in IEEE 802.11 to
provide the same level of security as that of a wired LAN. WEP provides security
by encrypting data over radio so that it is protected as it is transmitted from one
end point to another.
WIA
Windows Imaging Architecture (WIA) is an imaging architecture that is originally
introduced in Windows Me and Windows XP. A scan can be initiated from within
these operating systems by using a WIA-compliant scanner.
Glossary
Glossary 380
WPA
Wi-Fi Protected Access (WPA) is a class of systems to secure wireless (Wi-Fi)
computer networks, which was created to improve upon the security features of
WEP.
WPA-PSK
WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or
home users. A shared key, or password, is configured in the wireless access point
(WAP) and any wireless laptop or desktop devices. WPA-PSK generates a unique
key for each session between a wireless client and the associated WAP for more
advanced security.
WPS
The Wi-Fi Protected Setup (WPS) is a standard for establishing a wireless home
network. If your wireless access point supports WPS, you can configure the
wireless network connection easily without a computer.
XPS
XML Paper Specification (XPS) is a specification for a Page Description Language
(PDL) and a new document format, which has benefits for portable document
and electronic document, developed by Microsoft. It is an XML-based
specification, based on a new print path and a vector-based deviceindependent
document format.
Index 381
Index
A
accessories
installing 256
ordering 254
accounting 170
address book 168
group 168
inividual 168
adjusting
altitude 297, 302
AirPrint 336
alerts 168
altitude adjustment 297, 302
answering machine/fax 143
AnyWeb Print 173
application 309
enable/disable 310
installing 310
managing 309
uninstalling 310
viewing 310
authentication 305
login 166, 296
authority 170
B
booklet printing 77
booklets 77
C
certificate 170
checking stored document 346
cleaning
imaging unit area 349, 352, 347
LSU window 355
outside 347
scan unit 357
toner area 348
waste toner bottle area 354
cleaning a machine 347
connect
printer cable 22
control panel 21
convention 12
copy
setting 168
copying
basic copying 108, 121
understanding the copy screen 99, 113,
132, 149
customer support 317
D
default paper selection
printing 309
default settings
setting a fax header 141
deleting
address book 153
demo page 360
device options 256
direct printing utility 84
display screen 21
displaying
IP address 322
divice options 89
document box
understanding the document box screen
188
document feeder 45
driver installation 327
Index
Index 382
Unix 332
duplex printing
print 78
E
easy document creator 123, 175
e-book conversion 175
editing
group address 153
individual address 152
error correction mode 146
error message 224
ethernet 321
external authentication server 170
F
favorites settings, for printing 74
fax
address book 168
clearing stored documents 346
forward 147
prefix dial 146, 147
secure receive 147
toll save 146, 147
fax receiving
changing the receive mode 143
in answering machine/fax 143, 145
secure receiving 144, 145
fax sending
delay sending 142
resending automatically 142
sending a fax 141
fax, email
individual address 151
faxing
changing receiving mode 143
delaying a fax transmission 142
forwarding 145
preparing to fax 129
receiving 143, 145, 143
sending 141
features 6
machine features 264
print media feature 267, 65
filtering 170
IPv6 170
MAC 170
network 326
firmware 171
front view 1 18
front view 2 19
G
general icons 12
general settings 297, 298, 303, 311
glossary 369
google cloud printing 338
group
group address 152
H
HTTP settings 169
I
id copy 110
imaging unit
replacing imaging unit 197
inner view 19, 20
IPP settings 169
J
jam
Index
Index 383
clearing paper 210
tips for avoiding paper jams 209
JPEG
USB scanning memory device 151, 156
K
keyboard
understanding the keyboard 37
L
LED
machine status 25, 27
understanding the status LED 25
link 171
Linux
common Linux problems 247
driver installation for network connected
331
printer properties 95, 94
scanning 127, 272
linux scanning 127
loading
in the document feeder 45
originals on the scanner glass 44
paper in multi-purpose tray 53, 48
special media 57
log 171
login 166, 296
LPR/LPD settings 169
M
Mac
common Mac problems 246
driver installation for network connected
330, 42
scanning 125, 271
mac scanning 125
machine detail 317
machine protocols 325
Macintosh
printing 92
maintenance parts 255
managing
address book 168, 171, 309
user 170
managing USB memory 262
margin
printing 309
memory
clearing memory 346
moving 359
multi-purpose tray
loading 53
tips on using 53
using special media 57
N
network
authentication 305
driver installation
Linux 331
Mac 330
UNIX 332
Windows 327
installing environment 274, 319
setting up 319
network filtering 326
N-up printing
Macintosh 92
Windows 76
Index
Index 384
O
optional tray
loading paper 48
ordering 254
original document
clearing jam 203
loading
in the document feeder 45
on the scanner glass 44
overlay printing
create 82
delete 83
print 83
P
paper size 62
paper type 62
poster, print 77
postScript driver
troubleshooting 248
power save 300, 301
print
mobile OS 335
print media
card stock 60
envelope 58
glossy 61, 47
labels 59, 60
output support 267
paper tab in printer preferences 70
special media 57
printer preferences
Linux 95
printer properties
opening printer preferences 68
printer status
general information 179
printing
changing the default print settings 86, 79
duplex 168, 309
fitting your document to a selected paper
size 79
Linux 94
Macintosh 92
margin 168, 309
Macintosh 92
Windows 76
network printing 324
paper orientation 168, 309, 77
Windows 66
Macintosh 93
Windows 78
91
UNIX 96
using direct printing utility 84, 82, 80
printing a document
Linux 94
Macintosh 92
UNIX 96
problem
operating system problems 245
problems
copying problems 242
paper feeding problems 233, 232, 237
touch screen 233
Q
quick copy 109
R
Raw TCP/IP settings 169
rear view 20
Index
Index 385
regulatiory information 275
report 311
demo page 311
requirements
SyncThruTM Web Service 165
S
safety
information 13
symbols 13
samsung printer experience 181
Samsung Printer Status 179
scan
email server 169
scanner
glass 44
loading documents 44
scanner glass
loading documents 44
scanning
Linux scanning 127
Mac 125
TWAIN 122
searching
address book 153
security
system 169
security settings
user authentication 305
serial number 345
server settings 318
service contact numbers 361
settings
copy 168, 167
DNS 322
ethernet 321
fax 168
gernal 297, 298, 303, 311
HTTP 169
machine 168, 309
network 169, 318, 321
printer 168
scan 169
network 170
system 169
318, 324, 299, 300
SyncThruTM Web Service 169
TCP/IPv4 321
tray 299
WINS 322
sound 299, 300
specifications 264
general 264
print media 267
stored documents 346
storing
machine 358
paper 358
supplies 358
supplies
available supplies 251
monitoring the supplies life 342
ordering 251
storing 358
SyncThru Web Service
copy 168
network 169
printer 168
SyncThruTM Web Service 165
accounting 170, 168, 171
configuring 169, 165
external authentication server 170
Index
Index 386
fax 168
information tab 167, 168
log 171
maintenance tab 171
requirements 165
scan 169, 167, 168
user access control 170, 171
what is 165
T
TCP/IPv4 321
TCP/IPv6 322, 323
terminology 293
toner cartridge
redistributing toner 192, 344, 194, 344
sending a toner notification 343
toner unit
sending the toner reorder notification 343
touch screen
problem solving 233
tray
auto continue 62, 63
loading paper in multi-purpose tray 53
ordering an optional tray 254
paper substitution 62
Tray 1 62
tray setting 299
TWAIN, scan 122
U
UNIX
driver installation for network connected
332
printing 96
Unix
system requirements 273
usage
counter 34
usb
understanding the usb screen 259
USB cable
driver installation 38, 42
USB Drive
how to manage 262
printing 260
user
managing 170
profile 171
user access control 170
using help 75, 93
W
waste toner container
replacing waste toner container 201
watermark
create 81
delete 81
edit 81
print 80
Windows
common Windows problems 245
driver installation for network connected
327, 38, 41
printing 64
scanning 112, 270
WSD settings 169
Wireless / NFC Kit
Installation Guide
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A-Type
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Samsung Multifunction MultiXpress
X422x/X425x/X430x/X40x series
K425x/K430x/K435x/K40x series
BASIC
User’s Guide
BASIC
User’s Guide
This guide provides information concerning installation, basic operation and
troubleshooting on Windows.
ADVANCED (ADMINISTRATOR’S GUIDE)
This guide provides information about installation, advanced configuration, operation and
troubleshooting on various OS environments.
Some features may not be available depending on models or countries.
Samsung Multifunction MultiXpress
X422x/X425x/X430x/X40x series
K425x/K430x/K435x/K40x series
BASIC
User’s Guide
BASIC
User’s Guide
This guide provides information concerning installation, basic operation and
troubleshooting on Windows.
ADVANCED (ADMINISTRATOR’S GUIDE)
This guide provides information about installation, advanced configuration, operation and
troubleshooting on various OS environments.
Some features may not be available depending on models or countries.
Quick Use Guide
Control Panel
About display screen
Display screen
Shows the current machine
status and prompts during
an operation. You can set
menus easily using the
display screen.
Power LED
Shows the power status of your machine.
Power / Wakeup button
Turn the power on or off. When the blue LED
is on, the machine is powered on and you
can use it. If you turn the machine off, press
this button for more than two seconds.
Then, confirmation window appears.
Status LED
Shows the status of your machine.
Apps Widgets Notification Bar
Notification Bar
Command Keys Job Status Help Home Screen
The notification bar includes a pull-down list to show information
about currently running processes, toner status, screen
brightness, and recent notifications.
Understanding the status LED
Status
Off
Description
The machine is off-line.
The machine is in power save mode.
Blue-On
Blue
-Blinking
The machine is on-line and can be used.
Fax : The machine is sending or receiving faxes.
Copy : The machine is copying documents.
Scan : The machine is scanning documents.
Print : - When the status LED slowly blinks,
the machine is receiving data from the
computer.
- When the status LED blinks rapidly,
the machine is printing data.
Orange-On A paper jam has occurred.
The cover is opened. Close the cover.
There is no paper in the tray.
The machine has stopped due to a major error.
Check the display message.
Orange
-Blinking
A minor error has occurred and the machine is
waiting for the error to be cleared. Check the
display message. When the problem is cleared,
the machine resumes its original task.
Help
The Help app provides
information about the
menus and functions
available in the machine.
Use the pane on the left side
of the screen to navigate
the Help app. You can also
select the headings below
each section to browse the
help topics.
Basic copy
Tap Copy from the home screen or Apps.
Tap , (Start )
from the control panel
to begin copying.
Tap , (Start )
from the control panel
to begin copying.
Enter the number of
copies desired on the
numeric keypad (or +, -
button) on the control
panel, if necessary.
Adjust the settings on
the Copy tab and
More tab.
Place the originals face up in the DSDF or place a single
original face down on the scanner glass and close the DSDF.
Basic scan
Place the originals face up in the DSDF or place a single
original face down on the scanner glass and close the DSDF.
Adjust the settings in the
Send tab and More tab.
Adjust the settings in the
Send tab and More tab.
Tap Scan & Send from the home screen or Apps.
Place the originals face up in the DSDF or place a single
original face down on the scanner glass and close the DSDF.
Tap Scan & Send from the home screen or Apps.
Tap to add an email
address or fax number as
a destination. To send the
scan to a different
destination, tap the + Me,
Email, SMB, FTP, Box, USB,
PC click on respective
buttons or
(Address book).
Sending a fax
Tap and enter a fax
number directly using
on the screen, then
tap or using
Favorites, Recent,
Groups, Contacts
tap from the display
screen.
Press to start the process.
Virtual Hard Key
Virtual hard keys are located on the right side of the screen.
When an app is launched for the first time, the virtual hard keys
are shown. If the , touched, the virtual hard keys are hidden
and shown.
Button
Reset
Description
Reset the current machine’s configuration.
Interrupt
(Copy)
Suspend the current job, allowing for
urgent copying.
On Hook
(Send)
When you press this button, you can hear
a dial tone. Then enter a fax number. It is
similar to making a call using speaker phone.
Stop Stop a job at any time. A pop-up window
appears to show the jobs that you can stop.
Start Start a job.
Wireless Audio - Multiroom
M7/M5/M3
User Manual
imagine the possibilities
Thank you for purchasing this Samsung product.
To receive more complete service,
please register your product at
www.samsung.com/register
WAM750/WAM751
WAM550/WAM551
WAM350/WAM351
Contents
Getting Started
Accessories ................................................4
Top Panel....................................................5
Rear Panel ..................................................6
Connecting the Power Cable (WAM750,
WAM751 Only)............................................9
Connecting the Cover-Stand (WAM750,
WAM751 Only)..........................................10
Separating the Cover-Stand (WAM750,
WAM751 Only) ..................................................11
Installing on a Wall (WAM750, WAM751
Only) .........................................................12
Attaching the toroidal ferrite core to the
power cord of the M7 (WAM750,
WAM751 Only)..........................................13
Looping the power cable around the toroidal
ferrite core .........................................................13
Connecting the Stand (WAM550,
WAM551, WAM350, WAM351 Only).........14
Installing on a Wall (WAM550, WAM551,
WAM350, WAM351 Only) .........................14
Standby Mode ..........................................15
Reset your product ...................................15
Connecting to the Wi-Fi
network
Preparing connection ................................16
Installing the Samsung Multiroom App...............16
Accessing the Samsung Multiroom App ............16
Connecting to Wi-Fi ..................................17
Connecting to Wi-Fi automatically (Android/iOS)..17
Connecting to Wi-Fi manually (Android)..............19
Connecting to Wi-Fi manually (iOS) ....................21
Connecting with a HUB (Not Included) ......24
Adding a HUB ...................................................27
Adding additional speaker(s) .....................28
Connect with Bluetooth
function
Connecting to Bluetooth Devices ..............30
Connecting with NFC function (WAM750,
WAM751, WAM550, WAM551 Only) -
Android.....................................................31
Connecting to the AUX IN (WAM750,
WAM751 Only)..........................................32
Using the Samsung
Multiroom App
App at a glance.........................................33
Playing Music............................................34
Playing a music file stored in the smart device ...34
Listen to the music through the phone speaker ..35
Listening to streaming music .............................36
Listening to the internet radio....................37
Following a station.............................................38
Setting Presets ..................................................39
2
44
Connecting TV to the speaker...................40
Connecting to TV via Bluetooth
(TV SoundConnect) ...........................................40
Connecting to TV via Wi-Fi.................................42
Listening to music from other devices in
network .............................................................42
Using playback menu................................43
Adjusting Equalizer and DRC .............................44
Managing a queue.............................................45
Managing a playlist ............................................47
Using the Settings menu ...........................50
Add Speaker .....................................................50
Guide.................................................................51
Services.............................................................51
Speaker Mode...................................................52
Device Settings..................................................52
Clock.................................................................55
Support .............................................................57
Information ........................................................57
Connecting multiples
products
Setting Groups..........................................58
Setting the Surround Sound Mode............60
Using miscellaneous
functions
Playing Media Content Saved in a PC .......62
Samsung Link....................................................62
Wireless Audio - Multiroom for Desktop .............63
Appendix
Troubleshooting ........................................65
Open Source License Notice.....................67
Licences ...................................................67
Specifications............................................68
Regulatory Compliance Statements ..........70
Warning.............................................................70
FCC Statement: (for U.S.A)................................70
IC Statement: (for Canada) ................................71
Important Safety Instructions .............................72
Safety precautions ....................................73
Power Supply Precautions.................................73
Installation Precautions ......................................73
Usage Precautions.............................................74
Cleaning Precautions .........................................74
Additional Information ...............................75
About NFC (WAM750, WAM751, WAM550,
WAM551 Only) - Android ...................................75
About the Network Connection..........................75
Compatible devices ...........................................75
Copyright..................................................75
3
44
Getting Started
A Accessories
Confirm you have the supplied accessories shown below.
• WAM750, WAM751
Power cord
(WAM750 : 3903-000910
WAM751 : 3903-000911)
Cover-Stand
(WAM750 : AH96-02695A
WAM751 : AH96-02695B)
Toroidal ferrite core
(3301-000144)
Quick Start Guide
(AH68-02665A)
Getting started
(AH68-02665D)
• WAM550, WAM551
Power Adapter
(BN44-00659A)
Stand
(WAM550 : AH96-02814A
WAM551 : AH96-02814B)
Quick Start Guide
(AH68-02695A)
Getting started
(AH68-02696A)
• WAM350, WAM351
Power cord
(WAM350 : 3903-000910
WAM351 : 3903-000911)
Stand
(WAM350 : AH96-03176A
WAM351 : AH96-03176B)
User Manual
(AH68-02747A)
4
44
A Top Panel
• WAM750, WAM751, WAM550, WAM551
1 NFC Tag Connect your NFC compatible device via Bluetooth to the product using the simple
NFC tagging procedure. (WAM750, WAM751, WAM550, WAM551 Only) - Android
2 Internet Radio
Preset button
Press this button to listen to an Internet radio station. Each time you press this
button, the product switches to the next default station, cycling through the 3 default
stations.
3 Bluetooth button Press this button to enable Bluetooth.
4 TV SoundConnect
button Press this button to enable TV SoundConnect.
5 Volume Control
button
Controls the volume level.
Touch and drag softly with your finger to make adjustments.
This will not work if you press with excessive force.
6 Mute button Mutes the sound from this product. Press again to restore the sound to the previous
volume level.
NOTES
9 When you turn on the product, touch buttons appear on its top panel.
9 Press and hold the Mute button for more than 5 seconds to place the product into Standby Mode.
9 Press and hold the TV SoundConnect button for more than 5 seconds to reset the TV SoundConnect
and connect a new TV.
9 You can listen to a radio station by pressing the Internet Radio Preset button on the top panel of the
product. Each time you press this button, the product switches to the next default station, cycling through
the 3 default stations.
9 Enable your smart device's Bluetooth by touching it to the NFC Tag on the top panel of the product.
(WAM750, WAM751, WAM550, WAM551 Only) - Android
• WAM350, WAM351
5
44
VOLU
VOLUME
ME
q
wer t y
A Rear Panel
• WAM750, WAM751
1 SPK ADD button
(Speaker Add) Press this button to add an M7 to your network.
2 WPS/Wi-Fi SETUP
button Press this button to connect your M7 to your network using WPS or Wi-Fi setup.
3 AUX IN Lets you connect the M7 to the analog output of a smart device.
4 SERVICE For service only. Lets service technicians update the firmware of the M7.
5 ETHERNET Lets you connect the M7 to your network using a LAN cable.
6 POWER Connection for the M7's power cord.
NOTES
9 SPK ADD Button: Press for 1 second to pair your M7 with a HUB.
9 WPS / Wi-Fi SETUP Button:
- Press for 1 second to connect the M7 to your wireless router using WPS.
- Press and hold down for more than 5 seconds to connect the M7 to your network through your smart
device using the Wi-Fi Setup method.
6
44
SPK ADD
WPS /
Wi-Fi SETUP
AUX IN
SERVICE
ETHERNET
POWER
SPK ADD
WPS /
Wi-Fi SETUP
AUX IN
SERVICE
ETHERNET
POWER
SPK ADD
WPS /
Wi-Fi SETUP
AUX IN
SERVICE
ETHERNET
POWER
q
w
e
r
t
y
• WAM550, WAM551
7
44
1 SPK ADD button
(Speaker Add) Press this button to add an M5 to your network.
2 WPS/Wi-Fi SETUP
button Press this button to connect your M5 to your network using WPS or Wi-Fi setup.
3 Wall Mount You can purchase a wall-mount to hang your product on the wall.
(For more information, please refer to page 14.) Click here.
4 SERVICE For service only. Lets service technicians update the firmware of the M5.
5 ETHERNET Lets you connect the M5 to your network using a LAN cable.
6 POWER Connection for the M5's power adapter.
NOTES
9 SPK ADD Button: Press for 1 second to pair your M5 with a HUB.
9 WPS / Wi-Fi SETUP Button:
- Press for 1 second to connect the M5 to your wireless router using WPS.
- Press and hold down for m 
16-4ppm-Imprimante-l..> 23-Jan-2016 10:05 2.8M