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Checking the Error Log

If files could not be stored due to printing errors, identify the cause of the errors by checking the error log on the control panel.

Important

  • The most recent 50 errors are stored in the error log. If a new error is added when there are 50 errors already stored, the oldest error is deleted. However, if the earliest error is a Sample Print, Locked Print, Hold Print, or Stored Print error, it is not deleted. The error is stored separately until the number of errors reaches 30.

  • If the main power switch is turned off, the log is deleted.

  • You cannot view [Error Log] on the simplified display.

1Press the [Printer] key to display the printer screen.

Printer key illustration

2Press [Error Log].

Operation panel screen illustration

An error log list appears.

3Press the desired job list, and then press [Details].

A detailed error log appears.