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Operating Instructions Maintenance Guide
Operating Instructions Maintenance Guide
RICOH COMPANY, LTD.
15-5, Minami Aoyama 1-chome,
Minato-ku, Tokyo 107-8544, Japan
Phone: +81-(0)3-3479-3111
Operating Instructions
Maintenance Guide
For safety, please read this manual carefully before you use this product and keep it
handy for future reference.
Overseas Affiliates
U.S.A.
RICOH CORPORATION
5 Dedrick Place
West Caldwell, New Jersey 07006
Phone: +1-973-882-2000
The Netherlands
RICOH EUROPE B.V.
Groenelaan 3, 1186 AA, Amstelveen
Phone: +31-(0)20-5474111
United Kingdom
RICOH UK LTD.
Ricoh House,
1 Plane Tree Crescent, Feltham,
Middlesex, TW13 7HG
Phone: +44-(0)20-8261-4000
Germany
RICOH DEUTSCHLAND GmbH
Mergenthalerallee 38-40,
65760 Eschborn
Phone: +49-(0)6196-9060
France
RICOH FRANCE S.A.
383, Avenue du Général de Gaulle
BP 307-92143 Clamart Cedex
Phone: +33-(0)-821-01-74-26
Spain
RICOH ESPAÑA S.A.
Avda. Litoral Mar, 12-14,
08005 Barcelona
Phone: +34-(0)93-295-7600
Italy
RICOH ITALIA SpA
Via della Metallurgia 12,
37139 Verona
Phone: +39-045-8181500
Hong Kong
RICOH HONG KONG LTD.
21/F., Tai Yau Building,
181, Johnston Road,
Wan Chai, Hong Kong
Phone: +852-2862-2888
Singapore
RICOH ASIA PACIFIC PTE.LTD.
260 Orchard Road,
#15-01/02 The Heeren,
Singapore 238855
Phone: +65-830-5888
Model number: Aficio AP3800C
Printed in The Netherlands
EE GB G060-6585BPaper type: Wood Free 80g/m2, Paper Thickness=100 µm // Pages in book=120 // Print scale=81%
Gap (when printed at 81% scale) = Pages in book × Paper thickness / 2 = 6.000000 mm
Introduction
This manual describes detailed instructions on the operation and notes about the use of this machine.
To get maximum versatility from this machine all operators are requested to read this manual carefully
and follow the instructions. Please keep this manual in a handy place near the machine.
Copyright © 2001, 2002 Ricoh Co., Ltd.i
Trademarks
Microsoft, Windows and Windows NT are registered trademarks of Microsoft
Corporation in the United States and/or other countries.
IPS-PRINT Printer Language Emulation Copyright© 1999-2000 Oak Technology, Inc., All rights reserved.
Other product names used herein are for identification purposes only and might
be trademarks of their respective companies. We disclaim any and all rights in
those marks.
Notes:
Some illustrations in this manual might be slightly different from the machine.
Certain options might not be available in some countries. For details, please contact your local dealer.
Note
The proper names of the Windows operating systems are as follows:
• Microsoft®
Windows®
95 operating system
• Microsoft®
Windows®
98 operating system
• Microsoft®
Windows®
Millennium Edition (Windows Me)
• Microsoft®
Windows ®
2000 Professional
• Microsoft®
Windows ®
2000 Server
• Microsoft®
Windows®
XP Professional
• Microsoft®
Windows®
XP Home Edition
• Microsoft®
Windows NT®
Server operating system Version 4.0
• Microsoft®
Windows NT®
Workstation operating system Version 4.0
JupP1k_GB_Mainte_F_FM.book Page i Thursday, August 22, 2002 4:23 PMii
Safety Information
When using your printer, the following safety precautions should always be followed.
Safety During Operation
In this manual, the following important symbols are used:
R WARNING:
R WARNING:
Indicates a potentially hazardous situation which, if instructions
are not followed, could result in death or serious injury.
R CAUTION:
Indicates a potentially hazardous situation which, if instructions are
not followed, may result in minor or moderate injury or damage to
property.
• Disconnect the power plug (by pulling the plug, not the cable) if the
power cable or plug becomes frayed or otherwise damaged.
• To avoid hazardous electric shock or laser radiation exposure, do not
remove any covers or screws other than those specified in this manual.
• Turn off the power and disconnect the power plug (by pulling the plug,
not the cable) if any of the following conditions exists:
• You spill something into the equipment.
• You suspect that your equipment needs service or repair.
• Your equipment's cover has been damaged.
• Do not incinerate spilled toner or used toner. Toner dust might ignite
when exposed to an open flame.
• Disposal can take place at our authorized dealer or at appropriate collection sites.
• Dispose of the used toner cartridge in accordance with the local regulation.
JupP1k_GB_Mainte_F_FM.book Page ii Thursday, August 22, 2002 4:23 PMiii
R CAUTION:
• Protect the machine from dampness or wet weather, such as rain and snow.
• Unplug the power cord from the wall outlet before you move the machine.
While moving the machine, you should take care that the power cord will not
be damaged under the machine.
• When you disconnect the power plug from the wall outlet, always pull the
plug (not the cable).
• Do not allow paper clips, staples, or other small metallic objects to fall inside
the machine.
• Keep toner (used or unused) and toner cartridge out of the reach of children.
• For environmental reasons, do not dispose of the machine or expended
supply waste at household waste collection points. Disposal can take place
at an authorized dealer.
• The inside of the machine could be very hot. Do not touch the parts with a
label indicating the “hot surface”. Otherwise an injury might occur.
JupP1k_GB_Mainte_F_FM.book Page iii Thursday, August 22, 2002 4:23 PMiv
ENERGY STAR Program
Low-power Mode (Energy Saver mode)
This printer automatically lowers its power consumption 60 minutes after the
last operation has been completed. To exit Low-power (Energy Saver) mode,
press any key on the control panel. For details about how to configure Energy
Saver mode, see “Making Printer Settings with the Control Panel” in Administrator Reference 2 as a PDF file on the CD-ROM.
Specifications
As an ENERGY STAR Partner, we have determined
that this machine model meets the ENERGY STAR
Guidelines for energy efficiency.
The ENERGY STAR Guidelines intend to establish an international energy-saving system for
developing and introducing energy-efficient office equipment to deal with environmental issues, such as global warming.
When a product meets the ENERGY STAR Guidelines for energy efficiency, the Partner shall
place the ENERGY STAR logo onto the machine model.
This product was designed to reduce the environmental impact associated with office equipment by means of energy-saving features, such as Low-power mode.
Energy Saver mode Power Consumption 45 W or less
Default Time 60 minutes
Recovery Time 120 seconds or less
JupP1k_GB_Mainte_F_FM.book Page iv Thursday, August 22, 2002 4:23 PMv
How to Read This Manual
Symbols
In this manual, the following symbols are used:
R WARNING:
This symbol indicates a potentially hazardous situation which, if instructions
are not followed, could result in death or serious injury.
R CAUTION:
This symbol indicates a potentially hazardous situation which, if instructions
are not followed, may result in minor or moderate injury or damage to property.
* The statements above are notes for your safety.
Important
If this instruction is not followed, paper might be misfed or data might be lost.
Be sure to read this.
Preparation
This symbol indicates the prior knowledge or preparations required before operating.
Note
This symbol indicates precautions for operation, or actions to take after misoperation.
Limitation
This symbol indicates numerical limits, functions that cannot be used together,
or conditions in which a particular function cannot be used.
Reference
This symbol indicates a reference.
[ ]
Keys that appear on the machine's panel display.
Keys and buttons that appear on the computer's display.
{ }
Keys built into the machine's control panel.
Keys on the computer's keyboard.
JupP1k_GB_Mainte_F_FM.book Page v Thursday, August 22, 2002 4:23 PMvi
TABLE OF CONTENTS
1.Replacing Consumables and Maintenance Kit
Detaching the SR770 (2 Tray Finisher)..................................................... 1
Opening and Closing the Duplex Reversal Unit ...................................... 2
Replacing the Toner Cartridge .................................................................. 3
Replacing the Fuser Oil Unit ..................................................................... 6
Replacing the Photoconductor Unit ....................................................... 10
Replacing the Development Unit ............................................................ 15
Replacing the Fusing Unit ....................................................................... 19
Replacing the Dustproof Filter ................................................................ 24
Replacing the Waste Toner Bottle .......................................................... 26
Replacing the Paper Feed Rollers .......................................................... 28
2.Cleaning and Adjusting the Printer
Cautions to Take When Cleaning............................................................ 31
Cleaning the Registration Roller............................................................. 32
Cleaning the DustProof Glass................................................................. 33
Adjusting the Color Registration ............................................................ 34
Auto Adjust................................................................................................... 34
Fuser Adjust................................................................................................. 35
Manual Adjust .............................................................................................. 39
Test Sheet Samples..................................................................................... 41
Adjusting the Image Density ................................................................... 43
Adjusting the Registration of the Trays ................................................. 44
JupP1k_GB_Mainte_F_FM.book Page vi Thursday, August 22, 2002 4:23 PMvii
3.Paper and Other Media
Paper and Other Media Supported by This Printer ............................... 47
Paper Sizes.................................................................................................. 47
Paper Recommendations ........................................................................ 53
Loading Paper.............................................................................................. 53
Storing Paper ............................................................................................... 53
Types of Paper and Other Media ................................................................. 54
Printable Area ........................................................................................... 57
Loading Paper........................................................................................... 58
Loading Paper in Tray 1............................................................................... 58
Loading Paper in Tray 2 and the Optional Paper Feed Unit ........................ 59
Loading paper in Paper Bank PS470 (2000-sheet Large Capacity Tray) .... 60
If you load a paper size that is not selected automatically ........................... 61
Changing the paper type.............................................................................. 63
Load Paper in the Bypass Tray.................................................................... 64
4.Troubleshooting
Error & Status Messages on the Control Panel..................................... 69
Printer Does Not Print .............................................................................. 81
Other Printing Problems .......................................................................... 84
Removing Misfed Paper........................................................................... 88
Detaching the 2 Tray Finisher ...................................................................... 88
Opening and Closing the Duplex Reversal Unit........................................... 89
Removing Misfed Paper in the Duplex Feed Unit ........................................ 89
When "Remove Misfeed A:Internal Path" Appears ...................................... 92
When "Remove Misfeed B: Fusing Unit" Appears ....................................... 92
When "Remove Misfeed W: Mailbox" Appears ............................................ 94
When "Remove Misfeed R: Finisher" Appears ............................................ 94
When "Remove Misfeed Y: Paper Tray" Appears........................................ 96
When "Remove Misfeed :Duplex Unit " Appears ......................................... 96
Removing Jammed Staples..................................................................... 98
Adding Staples ....................................................................................... 100
Removing Punch-hole Chips................................................................. 102
When the message appears even after removing the Punch-hole chips... 102
5.Appendix
When the Front Cover Does Not Close ................................................ 103
Moving and Transporting the Printer ................................................... 105
Moving the Printer ...................................................................................... 105
Consumables .......................................................................................... 107
INDEX....................................................................................................... 109
JupP1k_GB_Mainte_F_FM.book Page vii Thursday, August 22, 2002 4:23 PMviii
JupP1k_GB_Mainte_F_FM.book Page viii Thursday, August 22, 2002 4:23 PM1
1. Replacing Consumables
and Maintenance Kit
Detaching the SR770 (2 Tray Finisher)
There are times when you might have
to detach the 2 Tray Finisher from the
printer to remove misfed paper. This
section describes how to detach the 2
Tray Finisher.
Hold the handle at the top of the 2
T r a y F i n i sh e r f i r m l y w i t h o n e
h a n d , p u l l t h e 2 T r a y F in i s h e r
straight out, and let go when it
stops.
Th e 2 T ray Fi nishe r is de tached
from the printer.
Use both hands to push it straight
back in, and let go when it clicks
into place.
The 2 Tray Finisher is reattached to
the printer.
Important
? Be sure to attach the 2 Tray Finisher to the printer after closing
the Duplex Reversal Unit. See
p.2 “Opening and Closing the
Duplex Reversal Unit”.
ZDJP201J
ZDJP202J
JupP1k_GB_Mainte_F_FM.book Page 1 Thursday, August 22, 2002 4:23 PMReplacing Consumables and Maintenance Kit
2
1
Opening and Closing the Duplex Reversal
Unit
There are times when you might have
to detach the Duplex Reversal Unit to
remove misfed paper. This section
describes how to detach the Duplex
Reversal Unit.
Push up the lock release button
and keep it in place.
Lower the Duplex Reversal Unit
slowly until it stops.
Important
? Open the Duplex Reversal Unit
after detaching the 2 Tray Finisher from the printer. See p.1
“Detaching the SR770 (2 Tray
Finisher)”.
Note
? You do not have to remove the
External Tray even if the 2 Tray
Finisher is attached.
T h e D u p l e x R e v e r s a l U n i t i s
opened.
Raise the Duplex Reversal Unit
slowly with both hands, and push
it in until it clicks into place.
T h e D u p l e x R e v e r s a l U n i t i s
closed.
Important
? Attach the Duplex Reversal
Unit after closing the upper left
cover of the printer.
ZDJP203J
ZDJP204J
ZDJP205J
JupP1k_GB_Mainte_F_FM.book Page 2 Thursday, August 22, 2002 4:23 PMReplacing the Toner Cartridge
3
1
Replacing the Toner Cartridge
R WARNING:
R CAUTION:
Note
? The actual number of printed pages will differ depending on the pap e r t y p e , s i z e , c o n t e n t s a n d
settings. For more information, see
p.107 “Toner cartridge”.
If "Add Toner" appears on the panel
display, replace the toner cartridge.
or
Note
? A combination of one to four
c o l o r s , y e l l o w , m a g e n t a , c y a n ,
black, is displayed in "XXX".
? If cyan or magenta or yellow toner
r uns out, you can p rin t in black
and white mode using the black
toner. Change the color mode setting to "Black and White" from the
printer driver .
? If black toner runs out, printing is
not possible until the black toner
cartridge is replaced.
While pushing the lock button on
the upper right cover of the printer ( ), open the upper right cover
( ).
From the end, the toner cartridges
are installed in the order of magenta (M), cyan (C), yellow (Y), and
black (K).
• Do not incinerate spilled toner
or used toner. Toner dust is
flammable and might ignite
when exposed to an open
flame. Disposal should take
place at an authorized dealer
or an appropriate collection
site. If you dispose of the used
toner cartridges yourself, dispose of them according to local regulations.
• Keep toner (used or unused) and
the toner cartridge out of reach
of children.
Add Toner
XXX
Add Toner
XXX/XXX
ZDJT006J
JupP1k_GB_Mainte_F_FM.book Page 3 Thursday, August 22, 2002 4:23 PMReplacing Consumables and Maintenance Kit
4
1
Remove the toner cartridge for
the color you want to replace.
A Unhook the green hook on the
toner cartridge with one hand.
B Holding the toner cartridge
with the other hand, pull out
the cartridge up slowly.
Important
? Do not shake the removed
toner cartridge. The remaining toner might scatter.
Note
? Depending on the setting up
environment, toner might be
left in a toner cartridge. In
such case, reinstall the toner
cartridge.
Take out a new toner cartridge
from the box.
Note
? The black toner cartridge contains more than the other toner
cartridges.
Shake the toner cartridge back
and forth 5-6 times.
ZDJT999J
ZDJT201J
ZDJT202J
ZDJT203J
JupP1k_GB_Mainte_F_FM.book Page 4 Thursday, August 22, 2002 4:23 PMReplacing the Toner Cartridge
5
1
Holding the toner cartridge with
the metal contact area in front, attach in the direction of the arrow.
Important
? Do not touch the metal contact
point with your fingers.
Insert the toner cartridge slowly
until the green hook snaps on the
metal contact area.
Important
? Do not install and remove the
toner cartridges over and over.
This could result in a toner leak.
Close the upper right cover.
The following message appears on
the pane l di spl ay. Pl eas e wai t a
while.
Important
? Do not turn off the power
sw i tc h d u rin g " Lo adin g To n -
er..." appears on the panel disp l a y t o a v o i d a p r i n t e r
malfunction.
ZDJT004J
ZDJT005J
Loading Toner...
ZDJH042J
JupP1k_GB_Mainte_F_FM.book Page 5 Thursday, August 22, 2002 4:23 PMReplacing Consumables and Maintenance Kit
6
1
Replacing the Fuser Oil Unit
R CAUTION:
If "Replace Fuser Oil Unit (TypeG)"
appears on the panel display, replace
the Fuser Oil Unit.
Turn off the power switch and
unplug the power cable.
Important
? Be sure to wait about an hour to
prevent a burn.
If 2 Tray Finisher is installed, detach it from the printer.
Reference
See p.1 “Detaching the SR770 (2
Tray Finisher)”
If the Duplex Unit is installed,
open the Duplex Reversal Unit.
Reference
See p.2 “Opening and Closing
the Duplex Reversal Unit”
If the External Tray is attached to
the printer, raise it in the direction of the arrow ( ), and remove
it ( ).
Pull out the left cover of the printer slowly.
Open the upper left cover.
• The Fusing Unit becomes very
hot. When installing the new
Fuser Oil Unit, turn off the printer
and wait about an hour. After
that, install the new Fusing Unit.
Not waiting for the unit to cool
down can result in a burn.
Replace Fuser
Oil Unit (TypeG)
ZDJP038J
ZDJH047J
ZDJH048J
JupP1k_GB_Mainte_F_FM.book Page 6 Thursday, August 22, 2002 4:23 PMReplacing the Fuser Oil Unit
7
1
Holding the green handle, pull
up the Fusing Unit slowly in the
direction of the arrow.
Important
? Do not touch any areas other
than the handle.
Put the removed Fusing Unit in a
stable and level place.
Lift the Fuser Oil Unit in the direction of the arrow to remove it,
and put it in a stable and level
place.
Important
? Do not touch inside of the Fusing Unit.
? Be careful no to touch the area
other than the shown in the illustration.
Take out the Fuser Oil Unit from
the bag, and remove seal ( ), and
then remove seal ( ) as shown in
the illustration.
Note
? Be sure to remove seal (A), and
then pull it out in a level manner.
Important
? Be sure to remove the seals to
avoid printer malfunction.
? Be sure to remove seal (A) first,
and th e n r e move s eal (B) to
avoid oil leak.
? Be sure to put the Fuser Oil Unit
in a s tabl e and l e ve l plac e to
avoid oil leak.
? There is oil on the removed
s e a l s a n d f u s e r o i l r o l l e r . B e
careful not to let them come in
contact with your clothes.
ZDJH208J
ZDJH052E
ZDJH053J
JupP1k_GB_Mainte_F_FM.book Page 7 Thursday, August 22, 2002 4:23 PMReplacing Consumables and Maintenance Kit
8
1
Match ( ) on the front of the Fuser Oil Unit and the arrow on the
Fusing Unit as shown in the illustration.
Important
? Be careful not to get oil on the
metal point of the left side of the
Fuser Oil Unit.
Insert the left and right protrusions of the Fuser Oil Unit into
the white holders of the Fusing
Unit ( ), and then move the Fuser Oil Unit in the direction shown
by the arrow ( ) to attach the Fuser Oil Unit to the Fusing Unit.
Holding the green handle with
one hand, use your other hand to
push the front area of the handle
to create a slight slant, and push
t h e F u s i n g U n i t s l ow l y t o t h e
back.
Note
? Confirm that the Fuser Oil Unit
is facing the inside of the printer.
At this point, make sure the Fusing
Unit is on the stand properly.
Close the upper left cover ( ) and
push the handle slowly ( ) to the
back until it clicks into place.
Place the old Fuser Oil Unit into
the bag which contained the new
Fuser Oil Unit, and seal the bag.
ZDJH055J
ZDJH054J
ZDJH050E
ZDJH051J
JupP1k_GB_Mainte_F_FM.book Page 8 Thursday, August 22, 2002 4:23 PMReplacing the Fuser Oil Unit
9
1
If you removed the External Tray
in step , reattach it to the printer.
Insert the hooks of the External
Tr ay in to the p rin ter s l i t s , and
lower it toward you.
If the Duplex Unit is installed,
close the Duplex Reversal Unit.
Reference
See p.2 “Opening and Closing
the Duplex Reversal Unit”
If the 2 Tray Finisher was installed, reattach the 2 Tray Finisher to the printer.
Reference
See p.1 “Detaching the SR770 (2
Tray Finisher)”
Plug in the power cable and turn
on the power switch.
Note
? If you dispose of the used toner
cartridges by yourself, dispose
of them according to local regulations.
ZDJH010J
JupP1k_GB_Mainte_F_FM.book Page 9 Thursday, August 22, 2002 4:23 PMReplacing Consumables and Maintenance Kit
10
1
Replacing the Photoconductor Unit
If "Replace Black PCU (Type F)" appears on the panel display, replace
the black Photoconductor Unit.
If "Replace Color PCU (Type A)" appears on the panel display, replace
the three color Photoconductor Units.
Turn off the power switch and
unplug the power cable.
Open the front cover slowly by
pulling down from the two areas
on the left and right.
Take out the green screwdriver.
Use this screwdriver for all attachment and detachment of screws.
Turn the light brown lever counterclockwise.
Loosen two screws that are fastening the inner cover using provided screwdriver.
Y o u c a n n o t r e m o v e t h e s e t w o
screws.
Replace Black
PCU (Type F)
Replace Color
PCU (Type A)
ZDJH007J
ZDJH013J
ZDJH014E
ZDJH015J
JupP1k_GB_Mainte_F_FM.book Page 10 Thursday, August 22, 2002 4:23 PMReplacing the Photoconductor Unit
11
1
Lift the inner cover until it clicks
into place and holds.
The Photoconductor Units are installed as shown in the illustration.
The black Photoconductor Unit is
at the upper left period. The other
t h r e e a r e c o l o r P h o t o c o n d u c t o r
Units.
Remove the Photoconductor Unit
you want to replace.
For black, remove the upper left
o n e , a n d f o r c o l o r , r em o v e t h e
three on the right.
A Move the green hook slowly to
the right as shown in the illustration. The green hook is located on the upper right of the
Photoconductor Unit.
B Grip the green areas at the top
and bottom of the Photoconductor Unit, and pull slowly
u n t i l y o u c a n s e e a l l o f t h e
green handle.
Important
? Pulling out the Photoconductor Unit quickly might cause
it to drop.
ZDJH016J
ZDJH045J
ZDJX701J
ZDJH211J
JupP1k_GB_Mainte_F_FM.book Page 11 Thursday, August 22, 2002 4:23 PMReplacing Consumables and Maintenance Kit
12
1
C Lift and hold the green handle
at the top ( ), and pull out the
unit slowly ( ).
Install a new Photoconductor
Unit.
For black, install one, and for color,
install three.
A Take the unit out from the bag.
Important
? Do not remove the cover that
is attached to the bottom of
the Photoconductor Unit at
this time.
B Place the Photoconductor Unit,
and remove the adhesive tape
at the tip of the unit.
C Match the green arrow at the
tip of the Photoconductor Unit
to the rail inside the printer.
Important
? Make sure the green arrow
fits securely on the rail before
proceeding to the next step.
D Push the front of the Photoconductor Unit slowly, slide the
unit on the cover, and push in
until it stops.
ZDJH210J
ZDJH221J
ZDJH222J
ZDJH223J
ZDJH224J
JupP1k_GB_Mainte_F_FM.book Page 12 Thursday, August 22, 2002 4:23 PMReplacing the Photoconductor Unit
13
1
Important
? If you do not attach the green
arrow of the Photoconductor
Unit securely to the rail, you
might damage the Photoconductor Unit.
? Do not touch the light-sensitive area of the Photoconductor Unit.
E Remove the cover and push in
the Photoconductor Unit until
it stops.
Lower the inner cover slowly.
Tighten two screws using provided screwdriver.
Note
? Be sure to return the provided
screwdriver to its original position on the back of the front cover.
Turn the light brown lever clockwise.
Close the front cover slowly by
pushing the two areas on the left
and right.
ZDJX702E
ZDJH018J
ZDJH019J
ZDJH020E
ZDJH041J
JupP1k_GB_Mainte_F_FM.book Page 13 Thursday, August 22, 2002 4:23 PMReplacing Consumables and Maintenance Kit
14
1
Plug in the power cable and turn
on the power switch.
The following message appears on
t h e p a n e l d i s p l a y . T h e p r i n t e r
starts calibration. Please wait until
it stops.
Important
? Do not turn off the power
sw i t c h d u r i n g c a l i b r a t i o n t o
avoid a printer malfunction.
Calibrating...
JupP1k_GB_Mainte_F_FM.book Page 14 Thursday, August 22, 2002 4:23 PMReplacing the Development Unit
15
1
Replacing the Development Unit
If "Replace Black Dev. Unit(TypeD)"
appears on the panel display, replace
the black Development Unit.
If "Replace Color Dev. Unit(TypeB)"
appears on the panel display, replace
the three color (CMY) Development
Units.
Note
? A dustproof filter is attached to the
black Development Unit. When rep la c in g t h e b l a ck De v e l o pm e n t
Unit, also replace the dustproof filter. See p.24 “Replacing the Dustproof Filter”.
? When replacing the black Development Unit, clean the registration
roller. See p.32 “Cleaning the Registration Roller”.
Turn off the power switch and
unplug the power cable.
Open the front cover slowly by
pulling down from the two areas
on the left and right.
Take out the green screwdriver.
Use this screwdriver for all attachment and detachment of screws.
Turn the light brown lever counterclockwise.
Loosen two screws that are fastening the inner cover using provided screwdriver.
Y o u c a n n o t r e m o v e t h e s e t w o
screws.
Replace Black
Dev. Unit(TypeD)
Replace Color
Dev. Unit(TypeB)
ZDJH007J
ZDJH013J
ZDJH014E
ZDJH015J
JupP1k_GB_Mainte_F_FM.book Page 15 Thursday, August 22, 2002 4:23 PMReplacing Consumables and Maintenance Kit
16
1
Lift the inner cover until it clicks
into place and holds.
The Development Unit is installed
shown in the illustration. Starting
from the upper left, the units are
attached in the order of black (K),
yellow (Y), cyan (C), and magenta
(M).
Remove the Development Unit.
The procedure for removing the
unit is the same for all four colors.
A Hook your finger on the green
tab in f r on t o f t he Deve l op -
ment Unit you want to replace,
and pull it out halfway.
Important
? Pulling out the Development
Unit quickly might cause it to
drop.
B Hold the right side of the Dev e l o p m e n t U n i t w i t h y o u r
r i gh t hand, and pu l l ou t the
unit slowly.
Important
? Be careful not to touch the
right side of the Photoconductor Unit.
? Be careful not to let it get in
contact with your hands or
clothes.
Install a new Development Unit.
The procedure for attaching the
Development Unit is the same for
all four colors.
A Take the unit out from the bag.
ZDJH016J
ZDJH046J
ZDJH225J
ZDJH993J
ZDJH226J
JupP1k_GB_Mainte_F_FM.book Page 16 Thursday, August 22, 2002 4:23 PMReplacing the Development Unit
17
1
B Insert the Development Unit
a l o n g t h e r a i l , a n d p u s h i n
slowly until it stops.
C Holding the Development
Unit, pull out the tape slowly
in a level manner.
Important
? Be sure to pull out the tape to
av o i d p r i n t e r m a l f u n c t i o n
during operation.
? The removed tape is dirty. Be
careful not to let it get in cont a c t w i t h y o u r h a n d s o r
clothes.
Lower the inner cover slowly.
Tighten two screws using provided screwdriver.
Note
? Be sure to return the provided
screwdriver to its original position on the inside of the front
cover.
Turn the light brown lever clockwise.
ZDJH227E
ZDJH039J
ZDJH018J
ZDJH019J
ZDJH020E
JupP1k_GB_Mainte_F_FM.book Page 17 Thursday, August 22, 2002 4:23 PMReplacing Consumables and Maintenance Kit
18
1
Close the front cover slowly by
pushing the two areas on the left
and right.
Plug in the power cable and turn
on the power switch.
"Please Wait " appears on the panel
di splay , and in i tia l adju s tmen t s
begin. Please wait until it stops.
Important
? Do not turn off the power
switch during adjustments to
avoid a printer malfunction.
Please Wait
ZDJH041J
JupP1k_GB_Mainte_F_FM.book Page 18 Thursday, August 22, 2002 4:23 PMReplacing the Fusing Unit
19
1
Replacing the Fusing Unit
R CAUTION:
If "Replace Fusing Unit (Type C)" appears on the panel display, replace
the Fusing Unit.
Turn off the power switch and
unplug the power cable.
Important
? Be sure to wait about an hour to
prevent a burn.
If the 2 Tray Finisher is installed,
detach it from the printer.
Reference
See p.1 “Detaching the SR770 (2
Tray Finisher)”
If the Duplex Unit is installed,
open the Duplex Reversal Unit.
Reference
See p.2 “Opening and Closing
the Duplex Reversal Unit”
If the External Tray is attached to
the printer, raise it in the direction of the arrow ( ), and remove
it ( ).
Pull out the left cover of the printer.
Open the upper left cover.
Important
? Do not touch any areas other
than the handle.
• The Fusing Unit becomes very
hot. When installing the new
Fusing Unit, turn off the printer
and wait about an hour. After
that, install the new Fusing Unit.
Not waiting for the unit to cool
down can result in a burn.
Replace Fusing
Unit (Type C)
ZDJP038J
ZDJH047J
ZDJH048J
JupP1k_GB_Mainte_F_FM.book Page 19 Thursday, August 22, 2002 4:23 PMReplacing Consumables and Maintenance Kit
20
1
Holding the green handle, pull
up the Fusing Unit slowly in the
direction of the arrow, and then
put it in a stable and level place.
Take out the new Fusing Unit
from the bag and put it in a stable
and level place.
Important
? The A3 paper which comes with
t h e n e w F u s i n g U n i t w i l l b e
used in a later step T, so be careful not to lose it.
? Do not turn the blue dial at the
s i d e o f t h e n e w f u s i n g u n i t
w h e n r e p l a c i n g i t o r b e f o r e
turning on the power switch.
Remove the Fuser Oil Unit in the
direction of the arrow.
Important
? Do not touch inside of the Fusing Unit.
? Be careful not to touch the oil.
Match ( ) on the front of the Fuser Oil Unit and the arrow on the
Fusing Unit as shown in the illustration.
Important
? Be careful not to get oil on the
metal point of the left side of the
Fuser Oil Unit.
Insert the left and right protrusions of the Fuser Oil Unit into
the white holders of the Fusing
Unit ( ), and then move the Fuser Oil Unit in the direction shown
by the arrow ( ) to attach the Fuser Oil Unit to the Fusing Unit.
Put the removed Fuser Oil Unit in
t h e b a g t h a t e n c l o s e d t h e n e w
Fusing Unit, and then seal it.
ZDJH208J
ZDJH052E
ZDJH055J
ZDJH054J
JupP1k_GB_Mainte_F_FM.book Page 20 Thursday, August 22, 2002 4:23 PMReplacing the Fusing Unit
21
1
Holding the green handle of the
new Fusing Unit, use your other
h a n d t o p u s h t h e a r ea r i g h t in
f r o n t o f t h e h an d l e t o c r ea t e a
s ligh t slant , and then pu sh the
Fusing Unit slowly to the back.
Important
? Confirm that the Fuser Oil Unit
is facing the inside of the printer.
? Confirm that the Fusing Unit is
properly positioned in the machine.
Close the upper left cover ( ) and
push the handle ( ) slowly to the
back until it clicks into place.
If you removed the External Tray
in step , reattach it to the printer.
Insert the hooks of the External
Tr ay in to the p ri nter s l i t s, and
lower it toward you.
If the Duplex Unit is installed,
close the Duplex Reversal Unit.
Reference
See p.2 “Opening and Closing
the Duplex Reversal Unit”
If the 2 Tray Finisher was installed, reattach the 2 Tray Finisher to the printer.
Reference
See p.1 “Detaching the SR770 (2
Tray Finisher)”
Plug in the power cable and turn
on the power switch.
The following message appears on
the panel display. Please wait for a
while.
ZDJH050E
ZDJH051J
Please Wait
ZDJH010J
JupP1k_GB_Mainte_F_FM.book Page 21 Thursday, August 22, 2002 4:23 PMReplacing Consumables and Maintenance Kit
22
1
The following message appears on
the panel display, and the printer
starts color registration adjustment
automa t icall y. Pl eas e wai t fo r a
while.
After finishing adjustment, the following message appears.
Confirm that the following message is displayed on the panel display, and then press Enter .
Confirm that the following message is displayed on the panel display, and then load the A3 paper
w h i c h c o m e s w i t h t h e F u s i n g
Unit in the Bypass Tray.
A Open the Bypass Tray.
B Pull out the Bypass Tray Extension, and then flip it open.
C Slide the side guides outward
( ), and then load paper until
it stops ( ).
D Adjust the side guides to the
paper width.
Important
? Be sure to shuffle the paper
before loading the stack onto
the tray so multiple sheets
are not fed in at one time.
Calibrating...
Initializing...
Please Wait
Press # for
Fuser Adjust
Set Sheet in
Bypass, then #
ZDJH202J
ZDJH203J
ZDJH204J
ZDJH205J
JupP1k_GB_Mainte_F_FM.book Page 22 Thursday, August 22, 2002 4:23 PMReplacing the Fusing Unit
23
1
Confirm that the A3 paper which
comes with the Fusing Unit is in
the Bypass Tray, and then press
Enter .
The printer prints 8 Test Sheet (A -
H). For details about Test Sheet,
see p.41 “Test Sheet Samples”.
Note
? It takes about a minute to start
printing.
Check the test sheets and select
the correction value for A through
H.
• Select "1", if black and magenta
s q u a r e o v e r l a p s h a r p l y a n d
you can see white slits as the
sample.
• Select "0", if black and magenta
square do not overlap sharply
and you can not see white slits
clearly.
Press {UU} or {TT} to select "0" or "1"
as the values for A - H. Press Enter to move to the next letter. After
setting the value for "H", press Enter , and the printer returns to the
ready condition.
Important
? If you select "0" for each alphabets or an invalid value is selecte d , a n e r r o r m e s s a g e i s
di splay e d. In th i s ca s e , pr e s s
Enter to return to the ready
c o n d i t i o n , a n d p e r f o r m t h e
"Fus e r Adj us t" manually . Se e
p.35 “When replacing the fusing
unit”.
? When "Toner is Almost Empty"
appears on the panel display,
replace the toner cartridge and
perform the "Auto Adjust", and
t h e n p e r fo rm " F u s e r Ad j u s t "
manually.
Reference
? p . 3 “R e p l a c i n g t h e T o n e r
Cartridge”
? p.34 “Auto Adjust”
? p .35 “W h e n r e p la c in g t h e
fusing unit”for "Fuser Adjust"
A B C D E F G H
0 0 0 0 0 0 0 0
Ready
Invalid Value
Press #
JupP1k_GB_Mainte_F_FM.book Page 23 Thursday, August 22, 2002 4:23 PMReplacing Consumables and Maintenance Kit
24
1
Replacing the Dustproof Filter
The dustproof filter is attached to the
black Development Unit. When replacing the black Development Unit,
also replace the dustproof filter.
The dustproof filter is attached to the
left side of the printer shown in the illustration.
Turn off the power switch and
unplug the power cable.
Push in the grips on both sides of
the dustproof filter cover to pull it
off.
Note
? Be sure to put the removed
dustproof filter cover in a stable
and level place.
From the box which contained the
black Development Unit, take out
t h e n e w d u s t p r o o f f i l t e r a n d
glove.
Wear the glove on either hand.
ZDJH801J
ZDJH212J
ZDJH214J
JupP1k_GB_Mainte_F_FM.book Page 24 Thursday, August 22, 2002 4:23 PMReplacing the Dustproof Filter
25
1
With the hand wearing the glove,
take out the dustproof filter that
is attached to the dustproof filter
cover slowly, one by one, and put
t h e m i n t o t h e b o x w h i c h c o n -
t a i n e d th e b l a ck D ev e lo pm e n t
Unit.
Important
? Handle the removed dustproof
filters with care. If you shake
them, the attached dust might
scatter.
? Be sure to remove the gloves to
attach the new dustproof filter.
Attach the new dustproof filters
to the dustproof filter cover one
by one.
A Attach the large filter.
B Attach the small filter.
Insert the dustproof filter cover
i n t o t h e u p p e r l e f t a r ea o f th e
printer.
Plug in the power cable and turn
on the power switch.
ZDJH213J
ZDJH215J
ZDJH216J
ZDJH217J
ZDJH218J
JupP1k_GB_Mainte_F_FM.book Page 25 Thursday, August 22, 2002 4:23 PMReplacing Consumables and Maintenance Kit
26
1
Replacing the Waste Toner Bottle
If "Replace Waste Toner (Type E)" appears on the panel display, replace
the waste toner bottle.
Turn off the power switch and
unplug the power cable.
Open the front cover slowly by
pulling down from the two areas
on the left and right.
Take out a new waste toner bottle
from the bag.
Remove the used waste toner bottle slowly from inside the printer.
Important
? Be sure to remove the waste
toner bottle in a level manner.
Remove the lid ( ), and then put
it on the position shown in the illustration ( ).
Put the used waste toner bottle
into the bag that c on tained the
new waste toner bottle, and then
seal the bag.
Important
? Be sure to handle the bottle
c a r e f u l l y s o t h e w a s t e t o n e r
does not spill.
Replace Waste
Toner (Type E)
ZDJH007J
ZDJH228J
ZDJH802J
ZDJH229J
JupP1k_GB_Mainte_F_FM.book Page 26 Thursday, August 22, 2002 4:23 PMReplacing the Waste Toner Bottle
27
1
Insert the new waste toner bottle
in the position shown in the illustration.
Push it in until it stops.
Important
? Be sure to insert the waste toner
bottle firmly to avoid the toner
from leaking inside the printer.
Close the front cover slowly by
pushing the two areas on the left
and right.
Plug in the power cable and turn
on the power switch.
ZDJH230J
ZDJH231J
ZDJH041J
JupP1k_GB_Mainte_F_FM.book Page 27 Thursday, August 22, 2002 4:23 PMReplacing Consumables and Maintenance Kit
28
1
Replacing the Paper Feed Rollers
Note
? The following illustrations are the
an examples of replacing the paper
feed rollers of Tray 1. The same
p roc e dur e i s fo l lowe d w i th th e
other trays.
Check the contents of the box.
Paper Feed Roller A
Paper Feed Roller B
Paper Feed Roller C
Two Stoppers
Turn off the power switch and
unplug the power cable and interface cable.
Important
? If you replace the paper feed
r o l l e r s o f t h e o p t i o n a l 2 0 0 0 -
sheet Large Capacity Tray, remove all paper from the tray.
Pull out all trays slowly while lifting it up a little.
Note
? If you replace the paper feed
r o l l e r s o f t h e o p t io n a l Pa p e r
Feed Unit, or 2000-sheet Large
Capacity Tray, pull out all the
paper trays from each unit.
Confirm the position of the paper
feed rollers.
Confirm the positions and names
of each roller.
ZERH010E
ZERH020E
ZERH030E
JupP1k_GB_Mainte_F_FM.book Page 28 Thursday, August 22, 2002 4:23 PMReplacing the Paper Feed Rollers
29
1
While pushing the pin of the paper feed roller A outwards ( ),
remove the paper feed roller ( ).
Remove the stopper from the paper feed roller B ( ), and remove
the paper feed roller ( ).
Remove the stopper from the paper feed roller C ( ), and remove
the paper feed roller ( ).
Hold the new paper feed roller C
with its gear towards the shaft. Insert it into the rear shaft so that
the roller gear is meshed with the
shaf t gear ( ) . Lo c k t he ro l le r
with the stopper ( ).
Hold the new paper feed roller B
with its gear towards the shaft. Insert it into the rear shaft so that
the roller gear is meshed with the
shaf t gear ( ) . Lo c k t he ro l le r
with the stopper ( ).
ZERH040E
ZERH050E
ZERH060E
ZERH070E
ZERH080E
JupP1k_GB_Mainte_F_FM.book Page 29 Thursday, August 22, 2002 4:23 PMReplacing Consumables and Maintenance Kit
30
1
Hold the new paper feed roller A
with its pin towards you ( ). Insert the roller onto the front shaft
until it clicks into place ( ).
Slide all trays back into the printer slowly until it stops.
Note
? If you replaced the paper feed
r o l l e r s o f t h e o p t i o n a l 2 0 0 0 -
sheet Large Capacity Tray, load
stocks that you removed at step
B in the tray.
ZERH090E
JupP1k_GB_Mainte_F_FM.book Page 30 Thursday, August 22, 2002 4:23 PM31
2. Cleaning and Adjusting the
Printer
Cautions to Take When Cleaning
R WARNING:
R CAUTION:
Clean the printer periodically to maintain fine printing.
Dry wipe the exterior with a soft cloth. If dry wiping is not enough, wipe with a
soft, wet cloth that is wrung out well. If you still cannot remove the stain or
grime, use a neutral detergent, then wipe over with a well-wrung wet cloth, dry
wipe, and let it dry.
Important
? To avoid deformation, discoloration, or cracking, do not use volatile chemicals, such as benzine and thinner, or spray insecticide on the printer.
? If there is dust or grime inside the printer, wipe with a clean, dry cloth.
• Do not remove any covers or screws other than those specified in this manual. Some parts of the machine are at a high
voltage and could give you an electric shock. Also, if the machine has laser systems, direct (or indirect) reflected eye
contact with the laser beam may cause serious eye damage.
When the machine needs to be checked, adjusted, or repaired, contact your service representative.
• Do not take apart or attempt any modifications to this machine. There is a risk of fire, electric shock, explosion or loss
of sight. If the machine has laser systems, there is a risk of
serious eye damage.
• When removing misfed paper, do not touch the fusing section because it could be very hot.
JupP1k_GB_Mainte_F_FM.book Page 31 Thursday, August 22, 2002 4:23 PMCleaning and Adjusting the Printer
32
2
Cleaning the Registration Roller
R CAUTION:
Clean the roller when replacing the
black Development Unit.
Turn off the power switch and
unplug the power cable.
Open the right cover shown in the
illustration.
The registration roller is set shown
in the illustration.
Wipe around the registration roller by turning with a soft damp
cloth.
Important
? Do not use chemical cleaner or
organic solvent such as thinner
or benzene.
Close the right cover by pushing
the area labeled "PUSH".
Plug in the power cable and turn
on the power switch.
• The inside of the printer becomes very hot. Do not touch the
parts with a label indicating the
"hot surface", otherwise it could
cause a burn.
ZDJH206J
ZDJH703J
ZDJH704J
ZDJP708J
JupP1k_GB_Mainte_F_FM.book Page 32 Thursday, August 22, 2002 4:23 PMCleaning the DustProof Glass
33
2
Cleaning the DustProof Glass
T h e d u s t p r o o f g l a s s m a y r e q u i r e
cleaning if white lines appear on the
print side of the document.
Turn off the power switch and
unplug the power cable.
Open the front cover and remove
the cleaning brush.
There are four holes for cleaning
the dustproof glass.
Slide the cleaning brush in and
out slowly 8 to 10 times to clean
all four areas.
Important
? Do not insert the brush roughly,
o r t h e p r i n t e r mig h t b e damaged.
Return the cleaning brush to its
original position.
Plug in the power cable and turn
on the power switch.
ZDJP705J
ZDJP706J
ZDJP707J
JupP1k_GB_Mainte_F_FM.book Page 33 Thursday, August 22, 2002 4:23 PMCleaning and Adjusting the Printer
34
2
Adjusting the Color Registration
When the printer is moved, when the
Fusing Unit is replaced, or after printing repeatedly for some time, regist r a t i o n s h i f t i n g m i g h t o c c u r . B y
performing color registration adjustm e n t , y o u c a n m a i n t a i n o p t imum
print results.
Note
? Normally, do not perform manual
color adjustment.
Auto Adjust
If the color documents show registration shifting, perform automatic color
adjustment.
Press Menu .
"Menu" appears on the panel display.
Press {UU} or {TT} to display
" Maint enance" , and then p res s
Enter .
T h e m a i n t e n a n c e m e n u i s d i s -
played.
Press {UU} or {TT} to display "Color
Regist.", and then press Enter .
Confirm that "Auto Adjust" is displayed, and then press Enter .
Confirm that "Now" is displayed,
and then press Enter .
The check message is displayed.
Press Enter .
Automatic color adjustment begins, and the following message is
displayed.
Important
? Do not turn off the power
switch during "Adjusting..." appears on the panel display to
avoid printer malfunction.
Menu:
Maintenance
ZDJS001J
Maintenance:
Color Regist.
Color Regist.:
Auto Adjust
Auto Adjust:
Now
Press #
To Adjust
Adjusting...
JupP1k_GB_Mainte_F_FM.book Page 34 Thursday, August 22, 2002 4:23 PMAdjusting the Color Registration
35
2
Automatic color adjustment takes
about two minutes. When it comp l e t e s , a c h e c k m e s s a g e i s d i s -
played.
Press Enter to return to the color
adjustment menu.
When you have made all the settings, press On Line .
"Ready " appears on the panel display.
Fuser Adjust
When replacing the fusing unit
Note
? When "Toner is Almost Empty"
appears on the panel display, replace the toner cartridge and perf o r m " A u t o A d j u s t " , a n d t h e n
perform the "Fuser Adjust".
Reference
? p.3 “Replacing the Toner Cartridge”
? p.34 “Auto Adjust”
Press Menu .
"Menu" appears on the panel display.
Press {UU} or {TT} to display
" Main tenance" , and then p re ss
Enter .
T h e m a i n t e n a n c e m e n u i s d i s -
played.
Press {UU} or {TT} to display "Color
Regist.", and then press Enter .
Press {UU} or {TT} to display "Fuser
Adjust", and then press Enter .
Completed
Color Regist.:
Auto Adjust
Ready
Menu:
Maintenance
Maintenance:
Color Regist.
Color Regist.:
Fuser Adjust
ZDJS001J
JupP1k_GB_Mainte_F_FM.book Page 35 Thursday, August 22, 2002 4:23 PMCleaning and Adjusting the Printer
36
2
Important
? When the toner cartridge is almost empty or "Auto Adjust” is
not finished, the following message appears on the panel disp la y a nd F u s e r A d ju s t i s no t
available.
Confirm that the toner cartridge is
installed. The toner cartridge must
be installed. See p.3 “Replacing the
Toner Cartridge”.
If the toner cartridge is installed,
perform "Auto Adjust". See p.34
“Auto Adjust”.
Press {UU} or {TT} to display "At
Unit Replace", and then press Enter .
Confirm that "Print" is displayed
on the menu for printing the test
sheet, and then press Enter .
The following message appears on
the panel display.
Confirm that the A3 paper which
comes with the Fusing Unit is in
the Bypass Tray, and then press
Enter .
The printer prints 8 Test Sheet (A -
H). For details about Test Sheet,
see p.41 “Test Sheet Samples”
Check the test sheets and select
the correction value for A through
H.
• Select "1", if black and magenta
s q u a r e o v e r l a p s h a r p l y a n d
you can see white slits as the
sample.
• Select "0", if black and magenta
square do not overlap sharply
and you can not see white slits
clearly.
Press {UU} or {TT} to select "0" or "1"
as the values for A - H. Press Enter to move to the next letter. After
setting the value for "H", press Enter and the printer returns to "At
Unit Replace".
Note
? If you select "0" for each alphabets or an invalid value is selecte d , a n e r r o r m e s s a g e i s
disp lay ed and th e pr in t e r r e -
turns to "At Unit Replace". In
this case, try again from step E.
Press On Line .
"Ready " appears on the panel display.
Cannot Adjust
See User’s Guide
Fuser Adjust:
At Unit Replace
Test Sheet:
Print
Set Sheet in
Bypass, then #
A B C D E F G H
0 0 0 0 0 0 0 0
Invalid Value
Cannot Adjust
Ready
JupP1k_GB_Mainte_F_FM.book Page 36 Thursday, August 22, 2002 4:23 PMAdjusting the Color Registration
37
2
When color shifting occurs
Perform this procedure when color
shifting occurs even after performing
"Auto Adjust".
Load A4 or larger paper in the
Bypass Tray.
Note
? Be sure to select paper size in
the "Paper Input" menu.
Reference
For details about paper size and
the procedure for loading paper
i n t h e B y p a s s T r a y , s e e p .6 4
“L o a d P a p e r i n t h e B y p a s s
Tray”.
Press Menu .
"Menu" appears on the panel display.
Press {UU} or {TT} to display
" Maint enance" , and then p res s
Enter .
T h e m a i n t e n a n c e m e n u i s d i s -
played.
Press {UU} or {TT} to display "Color
Regist.", and then press Enter .
Press {UU} or {TT} to display "Fuser
Adjust", and then press Enter .
Important
? When the toner cartridge is almost empty, or Auto Adjust is
not finished, the following message appears on the panel display and "Fuser Adjust" is not
available.
Confirm that the toner cartridge is
installed. The toner cartridge must
be installed. See p.3 “Replacing the
Toner Cartridge”.
If the toner cartridge is installed,
perform "Auto Adjust".
Press {UU} or {TT} to display "Custom Adjust", and then press Enter .
The following message appears on
the panel display.
Menu:
Maintenance
ZDJS001J
Maintenance:
Color Regist.
Color Regist.:
Fuser Adjust
Cannot Adjust
See User’s Guide
Fuser Adjust:
Custom Adjust
JupP1k_GB_Mainte_F_FM.book Page 37 Thursday, August 22, 2002 4:23 PMCleaning and Adjusting the Printer
38
2
Press {UU} or {TT} to display the
p a p e r t y p e s a n d r e s o l u t i o n i n
which color shifting occurs, and
then press Enter .
Select a value from "Plain: 600dpi",
" P l a i n : 1 2 0 0 d p i " a n d " T h i c k :
600dpi".
Note
? The current resolution is disp la y e d o n t h e p r i n t e r d r i v e r
properties.
? To adjust the color registration
on th ic k pape r , s e l e ct "Th i ck :
600dpi" regardless of the current resolution.
Confirm that the following message is displayed, and then press
Enter .
The following message appears on
the panel display. The size of the
paper loaded in step A is shown.
Confirm that A4 or larger paper
is in the Bypass Tray, and then
press Enter .
The Test Sheet is printed. See p.41
“Test Sheet Samples”
Press {UU} or {TT} to make the offset settings, and then press Enter .
When such a clear (not smeared in
red) square as the sample is:
• at its center position, select "0".
• shifted to the left, select "-1".
• shifted to the right, select "+1".
If you select "0: Exit", the printer returns to the previous menu.
If you select "-1" or "+1", the printer
returns to step H. Keep adjusting
until "0" is available.
Press On Line .
"Ready " appears on the panel display.
Custom Adjust:
Plain: 600dpi
Press # for Test
Print (Bypass)
Set Sheet, then#
A3 (297 X 420)
Select Action:
0: Exit
Select Action:
-1: Re-adjust
Select Action:
+1: Re-adjust
Ready
JupP1k_GB_Mainte_F_FM.book Page 38 Thursday, August 22, 2002 4:23 PMAdjusting the Color Registration
39
2
Manual Adjust
Important
? Normally, do not perform manual
color adjustment.
Press Menu .
"Menu" appears on the panel display.
Press {UU} or {TT} to display
" Maint enance" , and then p res s
Enter .
T h e m a i n t e n a n c e m e n u i s d i s -
played.
Press {UU} or {TT} to display "Color
Regist.", and then press Enter .
Press {UU} or {TT} to display "Manual Adjust", and then press Enter .
Confirm that "Print" is displayed
in the menu for printing the Test
Sheet, and then press Enter .
The Test Sheet is printed. See p.41
“Test Sheet Samples”.
Enter the corrective values for A
through L on the Test Sheet in order.
Note
? Confirm the printed Test Sheet
to enter the correction values.
A Use {UU} or {TT} to enter the value (-7.0 to +7.0) shown next to
the whitest square, into box A
of the Test Sheet.
Note
? Pressing {UU} or {TT} increases or decreases the value in
0.5 units.
? Sometimes, there are two of
the whitest squares next to
ea ch othe r. For example , if
the two squares of "+1" and
"+ 2 " a r e t h e w h i t e s t , e n te r
"+1.5".
? You can adjust the color
alignment for each color in
the range of "-7.0 to +7.0".
? There is an area on the Test
Sheet for you to put down
the values of "A" through "L".
Menu:
Maintenance
Maintenance:
Color Regist.
Color Regist.:
Manual Adjust
ZDJS001J
Test Sheet:
Print
Adjustment A:
(-7.0 +7.0) +0
Adjustment A:
(-7.0 +7.0) +2
JupP1k_GB_Mainte_F_FM.book Page 39 Thursday, August 22, 2002 4:23 PMCleaning and Adjusting the Printer
40
2
B Press Enter .
C Make the settings for "B" to "L"
i n t h e s a m e m a n n e r , u s i n g
steps and .
D When you finish the settings
up to "L", press Enter in the
next menu.
The Test Sheet is printed. See
p.41 “Test Sheet Samples”.
E Confirm that square "0" is the
whitest within A through L on
the printed Test Sheet.
Note
? If a square other than "0" is
the whitest, redo the procedure from step D.
The display is returned to the
manual adjustment menu.
When you have made all the settings, press On Line .
"Ready " appears on the panel display.
Manual Adjust:
Print Result
Printing...
Color Regist.:
Manual Adjust
Ready
JupP1k_GB_Mainte_F_FM.book Page 40 Thursday, August 22, 2002 4:23 PMAdjusting the Color Registration
41
2
Test Sheet Samples
Following images are samples for the test sheet.
ColorRegistSheet
Fuser Adjust Sheet I
JupP1k_GB_Mainte_F_FM.book Page 41 Thursday, August 22, 2002 4:23 PMCleaning and Adjusting the Printer
42
2
Fuser Adjust Sheet II
JupP1k_GB_Mainte_F_FM.book Page 42 Thursday, August 22, 2002 4:23 PMAdjusting the Image Density
43
2
Adjusting the Image Density
Adjust the image density when the
print side of the page is a hazy gray or
the print image looks patchy.
Important
? Extreme settings may create output that appears dirty.
? Image density settings should be
made from the application or the
printer driver whenever possible.
Note
? Changing the image density setting might cause a deterioration of
color balance. We recommend that
you leave the image density at its
factory default setting.
Press Menu .
"Menu" appears on the panel display.
Press {UU} or {TT} to display
" Maint enance" , and then p res s
Enter .
Press {UU} or {TT} to display "Image Density", and then press Enter .
Press {UU} or {TT} to select the
color you want to adjust, and then
press Enter .
Press {UU} or {TT} to set the image
density value, and then press Enter .
Note
? You can adjust the image density in seven steps from -3 to +3.
Increasing the value makes the
printouts darker and decreasing
the value makes the printouts
lighter.
To adjust another color, repeat step
D and E.
Press On Line .
"Ready " appears on the panel display.
Menu:
Maintenance
ZDJS001J
Maintenance:
Image Density
Image Density:
Black
Black:
(-3 +3) 0
Ready
JupP1k_GB_Mainte_F_FM.book Page 43 Thursday, August 22, 2002 4:23 PMCleaning and Adjusting the Printer
44
2
Adjusting the Registration of the Trays
Y ou c an ad ju s t t h e r eg i s t ra t io n o f
each tray. The vertical adjustment is
used for all trays. Normally, you need
not update the registration. But when
the optional Paper Feed Unit or the
Duplex Unit is installed, updating the
registration is useful in some cases.
The following procedure describes
how to adjust Tray 3. You can use the
same procedure to adjust the other
tray as well.
Press Menu .
"Menu" appears on the panel display.
Press {UU} or {TT} to display
" Maint enance" , and then p res s
Enter .
Press {UU} or {TT} to display "Registration", and then press Enter .
Print the test sheet to preview the
settings.
A Confirm that "Test Sheet" is
displayed, and then press Enter .
B Press {UU} or {TT} to display the
tray to adjust, then press Enter .
Confirm the position of the image
to test sheet, and then adjust the
registration value.
The following are examples for adj u s t i n g t h e m a r g i n o n t h e t e s t
sheet.
A Press Escape .
Menu:
Maintenance
Maintenance:
Registration
ZDJS001J
Registration:
Prt. Test Sheet
Prt. Test Sheet:
Tray 3
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45
2
B Press {UU} or {TT} to display the
"Adjustment", and then press
Enter .
C Press {UU} or {TT} to display the
tray to adjust, and then press
Enter .
D Press {UU} or {TT} to set the digit
of the registration value (mm).
Note
? Increase the value to shift the
print area in a positive direction, and decrease to shift in a
negative direction.
? Pressing {UU} or {TT} makes
t h e v a l u e i n c r e a s e o r d e -
crease by 1.0 mm step.
E Press Enter .
F Press Escape .
The current setting is displayed
f o r 2 s e c o n d s , a n d t h e n t h e
printer returns to the previous
menu.
Print the test sheet to check the
settings you have made.
Press On Line .
"Ready " appears on the panel display.
Registration:
Adjustment
Adjustment:
Vert.: Tray 3
Vert.: Tray 3:
(-5.0 +5.0) 0
Feed Direction
Printable area
ZDJX900J
Ready
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46
2
JupP1k_GB_Mainte_F_FM.book Page 46 Thursday, August 22, 2002 4:23 PM47
3. Paper and Other Media
Paper and Other Media Supported by This
Printer
Paper Sizes
This section describes the type, size, feed direction, and maximum amount of paper that can be loaded into each paper tray in this printer.
Note
? The following symbols and terminology are used to represent the feed direction.
? Be careful of the paper feed direction. The direction is determined for each paper size.
Input Paper Sizes (Metric version)
In this manual On the panel display Paper feed direction
L ? (Feed direction)
A4 (210 × 297)
8 1/2 × 11
Short-edge feed direction
K ? (Feed direction)
A4 (297 × 210)
11 × 8 1/2
Long-edge feed direction
Feed direction
Size (mm)
Bypass tray
Paper Tray
(Tray 1)
Paper Feed Unit
(Tray 2/3/4)
2000-sheet Large
Capacity Tray
A3 L 297 × 420
B4 JIS L 257 × 364
A4 L 210 × 297
K 297 × 210
B5 JIS L 182 × 257
K 257 × 182
A5 L 148 × 210
K 210 × 148
B6 JIS L 128 × 182
A6 L 105 × 148
JupP1k_GB_Mainte_F_FM.book Page 47 Thursday, August 22, 2002 4:23 PMPaper and Other Media
48
3
• means that the size is exclusive.
• means that the size is supported and printer select the paper size automatically.
• means that the size is supported but paper size should be selected with the
control panel.
• means that the size is supported but paper size should be set with the control panel as a custom size.
•
*
means that the supported size is approximately 90 - 305 mm in width, and
approximately 148 - 458 mm in length. The supported size may differ depending on the printer language you use. Set the custom size setting with the
control panel.
• means that the size is not supported.
11" × 17" L 279 × 432
Legal (LG, 8
1
/2" × 14") L 216 × 356
Letter (LT, 8
1
/2" × 11") L 216 × 279
K 279 × 216
5
1
/2" × 8
1
/2" L 140 × 216
Executive (Exec., 7
1
/4" × 10
1
/2") L 184 × 276
K 276 × 184
Folio (8
1
/4" × 13") L 210 × 330
Foolscap (F4, 8
1
/2" × 13") L 216 × 330
F/GL (8" × 13") L 203 × 330
Com#10 Env (9
1
/2" × 4
1
/8") K 241.3 × 104.8
C5 Env (9.02" × 6.38") K 229 × 162
C6 Env (6.38" × 4.49") K 162 × 114
DL Env (8.66" × 4.33") K 220 × 110
Monarch Env (7
1
/2" × 3
7
/8") K 190.5 × 98.4
Custom Size - -
*
8K (10
1
/2" × 15.35") L 267 × 390
16K (7.68" × 10
1
/2") L 195 × 267
K 267 × 195
Feed direction
Size (mm)
Bypass tray
Paper Tray
(Tray 1)
Paper Feed Unit
(Tray 2/3/4)
2000-sheet Large
Capacity Tray
JupP1k_GB_Mainte_F_FM.book Page 48 Thursday, August 22, 2002 4:23 PMPaper and Other Media Supported by This Printer
49
3
Input Paper Sizes (Inch version)
Feed direction
Size (inch)
Bypass Tray
Paper Tray
(Tray 1)
Paper Feed Unit
(Tray 2/3/4)
2000-sheet Large
Capacity Tray
11" × 17" L 11" × 17"
Legal (LG) L 8
1
/2" × 14"
Letter (LT) L 8
1
/2" × 11"
K 11" × 8
1
/2"
5
1
/2" × 8
1
/2" L 5
1
/2" × 8
1
/2"
Executive (Exec.) L 7
1
/4" × 10
1
/2"
K 10
1
/2" × 7
1
/4"
A3 L 11.26" × 16.54"
B4 JIS L 10.12" × 14.33"
A4 L 8.26" × 5.83"
K 5.83" × 8.26"
B5 JIS L 7.17" × 10.12"
K 10.12" × 7.17"
A5 L 5.83" × 8.26"
K 8.26" × 5.83"
B6 JIS L 5.04" × 7.17"
A6 L 4.13" × 5.63"
Folio L 13" × 8
1
/4"
Foolscap F4 K 13" × 8
1
/2"
F/GL K 13" × 8"
Com#10 Env K 9
1
/2" × 4
1
/8"
C5 Env K 9.02" × 6.38"
C6 Env K 6.38" × 4.49"
DL Env K 8.66" × 4.33"
Monarch Env K 7
1
/ 2" × 3
7
/8"
Custom Size - -
*
8K L 10
1
/2" × 15.35"
16K L 7.68" × 10
1
/2"
K 10
1
/2" × 7.68"
JupP1k_GB_Mainte_F_FM.book Page 49 Thursday, August 22, 2002 4:23 PMPaper and Other Media
50
3
• means that the size is exclusive.
• means that the size is supported and printer select the paper size automatically.
• means that the size is supported but the paper size should be selected with
the control panel.
• means that the size is supported but the paper size should be set with the
control panel as a custom size.
•
*
means that the supported size is approximately 3.5 - 12 inch in width, and
approximately 5.8 - 18 inch in length. The supported size may differ depending on the printer language you use. Set the custom size setting with the control panel.
• means that the size is not supported.
Paper weight and number of sheets to be set
*1
Confirm that the top of the stack is not higher than the limit mark inside the tray.
Output Paper Sizes (Metric version)
Supported paper weight
Maximum number of
sheets (plain paper)
*1
Tray 1 60 - 105 g/m2
(16 - 28 lb) 500 (80 g/m2
, 20 lb)
Tray 2 60 - 105 g/m2
(16 - 28 lb) 500 (80 g/m2
, 20 lb)
Bypass Tray 60 - 163 g/m2
(14 - 42 lb) 100 (80 g/m2
, 20 lb)
PAPER FEED UNIT Type 3800C
(500 × 1)
60 - 105 g/m2
(16 - 28 lb) 500 (80 g/m2
, 20 lb)
PAPER FEED UNIT Type 3800C
(500 × 2)
60 - 105 g/m2
(16 - 28 lb) 1000 (80 g/m2
, 20 lb)
Paper Bank PS470
(2000-sheet Large Capacity Tray)
60 - 105 g/m2
(16 - 28 lb) 2000 (80 g/m2
, 20 lb)
SR770 (2 Tray Finisher) 60 - 105 g/m2
(16 - 28 lb) 2000 (80 g/m2
, 20 lb)
Feed direction
Size (mm)
Standard Tray
Output Tray
2 Tray Finisher
4-bin Mailbox
A3 L 297 × 420
B4 JIS L 257 × 364
A4 L 210 × 297
K 297 × 210
B5 JIS L 182 × 257
K 257 × 182
JupP1k_GB_Mainte_F_FM.book Page 50 Thursday, August 22, 2002 4:23 PMPaper and Other Media Supported by This Printer
51
3
• means that the size is supported.
• means that the size is not supported.
A5 L 148 × 210
K 210 ×
148
B6 JIS L 128 × 182
A6 L 105 × 148
11" × 17" L 279 × 432
Legal (LG, 8
1
/2" × 14") L 216 × 356
Letter (LT, 8
1
/2" × 11") L 216 × 279
K 279 × 216
5
1
/2" × 8
1
/2" L 140 × 216
Executive (Exec., 7
1
/4" ×
10
1
/2")
L 184 × 276
K 276 × 184
Folio (8
1
/4" × 13") L 210 × 330
Foolscap (F4, 8
1
/2" × 13") L 216 × 330
F/GL (8" × 13") L 203 × 330
Com#10 Env (9
1
/2" × 4
1
/8") K 241.3 × 104.8
CA Env (9.02" × 6.38") K 229 × 162
C6 Env (6.38" × 4.49") K 162 × 114
DL Env (8.66" × 4.33") K 220 × 110
Monarch Env (7
1
/2" × 3
7
/8") K 190.5 × 98.4
Custom Size - -
8K (10
1
/2" × 15.35") L 267 × 390
16K (7.68" × 10
1
/2") L 195 × 267
K 267 × 195
Feed direction
Size (mm)
Standard Tray
Output Tray
2 Tray Finisher
4-bin Mailbox
JupP1k_GB_Mainte_F_FM.book Page 51 Thursday, August 22, 2002 4:23 PMPaper and Other Media
52
3
Output Paper Sizes (Inch version)
• means that the size is supported and that the paper size should be set with
the control panel. There is no dial in the tray.
• means that the size is not supported.
Feed direction
Size (inch)
Standard Tray
Output Tray
2 Tray Finisher
4-bin Mailbox
11" × 17" L 11" × 17"
Legal (LG) L 8
1
/2" × 14"
Letter (LT) L 8
1
/2" × 11"
K 11" × 8
1
/2"
5
1
/2" × 8
1
/2" L 5
1
/2" × 8
1
/2"
Executive (Exec.) L 7
1
/4" × 10
1
/2"
K 10
1
/2" × 7
1
/4"
A3 L 11.26" × 16.54"
B4 JIS L 10.12" × 14.33"
A4 L 8.26" × 5.83"
K 5.83" × 8.26"
B5 JIS L 7.17" × 10.12"
K 10.12" × 7.17"
A5 L 5.83" × 8.26"
K 8.26" × 5.83"
B6 JIS L 5.04" × 7.17"
A6 L 4.13" × 5.63"
Folio L 8
1
/4" × 13"
Foolscap F4 L 8
1
/2" × 13"
F/GL L 8" × 13"
Com#10 Env K 9
1
/2" × 4
1
/8"
C6 Env K 6.38" × 4.49"
C5 Env K 9.02" × 6.38"
DL Env K 8.66" × 4.33"
Monarch Env K 7
1
/2" × 3
7
/8"
Custom Size - -
8K L 10
1
/2" × 15.35"
16K L 7.68" × 10
1
/2"
K 10
1
/2" × 7.68"
JupP1k_GB_Mainte_F_FM.book Page 52 Thursday, August 22, 2002 4:23 PMPaper Recommendations
53
3
Paper Recommendations
Loading Paper
Important
? Do not use paper that is meant for an ink-jet printer or it may stick to the Fusing Unit and cause a paper misfeed.
? When printing on an OHP transparency that has a print side, load it with the
print side over on the Bypass Tray. Not taking this precaution may cause it to
stick to the Fusing Unit and cause a misfeed.
? Print quality cannot be guaranteed if recommended paper is not used. For details about recommended paper, contact your sales or service representative.
? Do not use paper that has already been printed onto by other printers.
Storing Paper
• Paper should always be stored properly. Improperly stored paper might result in poor print quality, paper misfeeds, or printer damage. Recommendations are as follows:
• Avoid storing paper in humid areas.
• Avoid exposing paper to direct sunlight.
• Store on a flat surface.
• Keep open reams of paper in the package in which the paper came.
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54
3
Types of Paper and Other Media
Plain Paper
• Tray 1/2 can hold up to 500 sheets.
PAPER FEED UNIT Type 3800C (500x1) can hold up to 500 sheets.
PAPER FEED UNIT Type 3800C (500x2) can hold up to 1000 sheets.
Paper Bank PS470 can hold up to 2000 sheets.
Confirm that the top of the stack is not higher than the limit mark inside the tray.
• Bypass Tray supports custom size, approximately 90 to 305 mm in width,
and approximately 148 to 458 mm in length.
• When printing on the reverse side of plain paper that is already printed on,
you should load it on the Bypass Tray and select [Plain (Duplex Backside)]
from [Paper Type:] with the printer driver.
Thick Paper
• Use the Bypass Tray.
• The Bypass Tray can hold paper up to 135 kg (163 g/m2
) in weight. The
print quality on paper that is thicker cannot be guaranteed.
• Confirm that the top of the stack is not higher than the limit mark inside
the tray.
• When printing on thick paper, select thick paper mode with the printer
driver.
• When printing on the reverse side of plain paper that is already printed on,
you should load it on the Bypass Tray and select [Thick (Duplex Backside)]
from [Paper Type:] with the printer driver.
Note
? The number of sheets to be set may vary depending on the paper thickness and paper type.
OHP transparencies
• When printing on OHP transparencies, use the Bypass Tray.
• Load OHP transparencies on the tray with the print side over or they may
stick to the Fusing Unit and cause a misfeed.
• Remove any unused OHP transparencies from the Bypass Tray after you
are finished printing. Leaving them in the tray may cause them to stick together.
• When printing on OHP transparencies, you should select the OHP transparency mode with the printer driver.
• Confirm that the top of the stack is not higher than the limit mark inside
the tray.
• When you print OHP transparencies more than one copies, remove each
sheet from the tray one by one before next sheet is printed out, or select
"Slip Sheet" in the printer driver. For details about using "Slip Sheet", see
the printer driver Help file.
JupP1k_GB_Mainte_F_FM.book Page 54 Thursday, August 22, 2002 4:23 PMPaper Recommendations
55
3
Envelopes
Important
? Only envelopes A and B as shown below are supported.
*1
Misfeeds also might occur when using envelopes A and B depending on the
length and shape of the flaps.
• When printing on envelopes, use the bypass tray, and select "Thick Paper"
as a paper type in the "Paper Input" menu on the control panel.
? p.67 “Specifying a paper type for the Bypass Tray”
• Specifications of envelopes are as follows:
• You can load up to 10 envelopes (72 - 92 g/m2
, 19 - 24 lb) in the Bypass Tray
at the same time, without forcibly pressing them. Confirm that the envelopes are not damp, and that the top of the stack is not higher than the limit
mark on the side guide.
• Confirm that the print side is facing up when loading onto the Bypass
Tray.
• When loading envelopes, be sure to unfold the flaps and position them opposite to the paper feed direction.
Supported
*1
Supported
*1
Not supported
Metric version Inch version
Weight 72 - 90 g/m2
19 - 24 lb
Recommended weight
and size
72 g/m
2
, 114 × 162 mm
(C6 Env)
24 lb, 3
7
/8" × 7
1
/2"
(Monarch)
JupP1k_GB_Mainte_F_FM.book Page 55 Thursday, August 22, 2002 4:23 PMPaper and Other Media
56
3
• Make the printer driver's setting for rotating the print image by 180 degrees. For details, see the Help file for the printer driver.
• Confirm that there is no air in the envelopes before loading.
• To get better print quality, it is recommended that you set the right, left,
top, and bottom print margin, to at least 15 mm (0.6") each.
• Do not print on both sides of envelopes.
• Load only one size and type of envelopes at the same time.
• Before loading envelopes, flatten the leading edges (the side being fed into
the printer) of them by running a pencil or ruler across them.
• Before loading envelopes, confirm that they are rectangular in shape.
• Supported size of envelope is listed on p.47 “Paper and Other Media”.
Paper not supported by this printer
Avoid using the following types of paper that are not supported by this printer:
• Paper meant for an ink-jet printer
• Bent, folded, or creased paper
• Curled or twisted paper
• Torn paper
• Wrinkled paper
• Damp paper
• Paper that is dry enough to emit static electricity
• Paper that has already been printed onto, except a preprinted letterhead
• Coated paper
• Special paper, such as thermal paper, aluminum foil, carbon paper and
conductive paper
• Paper whose weight is heavier or lighter than the limitation.
• With windows, holes, perforations, cutouts, or embossing
• Label paper on which glue or base paper is exposed
• Paper with clips or staples
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57
3
Printable Area
The following shows the printable area for this printer. Be sure to set the print
margins correctly by the application.
A : printable area
Note
? The printable area may vary depending on the paper size, printer language
and printer driver settings.
4.2mm (0.166 inch)
4.2mm (0.166 inch)
4.2mm (0.166 inch)
4.2mm (0.166 inch)
Feed Direction
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58
3
Loading Paper
Load paper and change the paper size
in Tray 1, Tray 2 and the optional Paper Feed Unit by following the procedures below.
Important
? Tray 1 uses A4 K paper exclusively. Load only A4 paper at all times.
? 2000-sheet Large Capacity Tray
uses A4 K paper exclusively. Load
only A4 paper at all times.
? If you want to load Letter-sized paper (11 × 8
1
/2 K) in Tray 1 and optional 2000-sheet Large Capacity
Tray, contact your sales or service
representative.
Reference
See p.47 “Paper Sizes” concerning
pape r to be loaded in th e Pape r
T r a y a n d o p t i o n a l P a p e r F e e d
Unit.
Loading Paper in Tray 1
Important
? Tray 1 uses A4 K paper exclusively. Load only A4 paper at all times.
? If you want to load Letter-sized paper (11 × 8
1
/2 K) in Tray 1, contact
your sales or service representative.
Pull out the paper tray slowly until it stops.
Load paper into the tray with the
print side down.
Important
? Confirm that the top of the stack
is not higher than the limit mark
inside the tray.
Carefully slide the paper tray into
the printer until it stops.
ZDJH003J
ZDJY001J
JupP1k_GB_Mainte_F_FM.book Page 58 Thursday, August 22, 2002 4:23 PMLoading Paper
59
3
Loading Paper in Tray 2 and
the Optional Paper Feed Unit
This section describes loading paper
which is different from default size in
Tray 2.
Pull out the Paper Tray slowly until it stops.
Set the paper guide lock to the
"unlocked" position.
Pushing the green lever of the
s i d e g u i d e ( ) , mo v e t h e s i d e
guide toward you to open it ( ).
Pinching both sides of the end
guide ( ), move the end guide in
the direction of the arrow to open
it.
Load paper in the same direction.
Important
? Confirm that the top of the stack
is not higher than the limit mark
inside the tray.
Pushing the green lever of the
s id e g u i d e ( ) , mo v e th e s i d e
guide toward the paper stack until it stops ( ).
ZDJH005J
ZDJY003J
ZDJY802J
ZDJY801J
ZDJY002J
ZDJY006J
JupP1k_GB_Mainte_F_FM.book Page 59 Thursday, August 22, 2002 4:23 PMPaper and Other Media
60
3
Make sure the paper is fixed in
p l a c e , a n d t h e n l o c k t h e s i d e
guide.
Pinching both sides of the end
guide ( ), move the end guide toward the paper stack until it stops
( ).
Carefully slide the paper tray into
the printer until it stops.
Important
? Do not slide the paper tray in
with force. If you do, the front
and side guides might move.
Loading paper in Paper Bank
PS470 (2000-sheet Large
Capacity Tray)
Important
? 2000-sheet Large Capacity Tray
uses A4 K paper exclusively. Load
only A4 paper at all times.
? If you want to load Letter-sized paper (11 × 8
1
/2 K) in the 2000-sheet
Large Capacity Tray, contact your
sales or service representative.
Pull out the Paper Tray slowly until it stops.
With the print side down, align
all four sides of two paper stacks,
and then load them next to each
other in the tray. Each side has a
limit of 1,000 sheets.
ZDJY007J
ZDJY005J
ZDJY008J
ZDJY009J
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3
Important
? Align the paper and load them
against the left and right walls,
or a paper misfeed might occur.
? Confirm that the top of the stack
is not higher than the limit mark
inside the tray.
Push in the Paper Tray slowly until it stops.
If you load a paper size that is
not selected automatically
Note
? Paper sizes that are not selected
a u t om a t i c a l l y a r e B 5L, 8
1
/2 ×
14L, 8
1
/2 × 11L, 7
1
/4 × 10
1
/2L, 8
× 13L, 8
1
/2 × 13L, 8
1
/4 × 13L, 8K
( 1 0
1
/2 × 1 5 . 3 5 )L, 1 6 K ( 7 . 6 8 ×
10
1
/2)L, 16K (10
1
/2 × 7.68)K.
Reference
See p.59 “Loading Paper in Tray 2
and the Optional Paper Feed Unit”
for details about how to load the
paper.
Important
? Tray 1 uses A4 K paper exclusively. Load only A4 paper at all times.
? Paper Bank PS470 uses A4 K paper exclusively. Load only A4 paper at all times.
? If you want to load Letter-sized paper (11 × 8
1
/2 K) in Tray 1 and optional Paper Bank PS470, contact
your sales or service representative.
This section uses Letter (8
1
/2 × 11) L
as an example.
Press Menu .
"Menu" appears on the panel display.
Press {UU} or {TT} to display "Paper
Input", and then press Enter .
The paper selection menu is displayed.
Press {UU} or {TT} to display "Tray
Paper Size", and then press Enter .
The paper tray selection menu is
displayed.
Press {UU} or {TT} to display the
target paper tray, and then press
Enter .
The paper size selection menu is
displayed.
Menu:
Paper Input
Paper Input:
Tray Paper Size
Tray Paper Size:
Tray 2
ZDJS001J
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62
3
Press {UU} or {TT} to display the
loaded paper size, and then press
Enter .
After about two seconds, the display is returned to the menu.
Press On Line .
"Ready " appears on the panel display.
This completes the change in setting.
Important
? After printing on a paper size
that is not selected automatically, if you want to print on paper
that is selected automatically
again, reload the paper, proceed
to step G, and return the setting
to "Auto".
Press Menu .
"Menu" appears on the panel display.
Press {UU} or {TT} to display "Paper
Input", and then press Enter .
The paper selection menu is displayed.
Press {UU} or {TT} to display "Tray
Paper Size", and then press Enter .
The paper tray selection menu is
displayed.
Press {UU} or {TT} to display the
target paper tray, and then press
Enter .
The paper size selection menu is
displayed.
Press {UU} or {TT} to display
" Auto", and then press Enter .
After about two seconds, the display is returned to the menu.
Press On Line .
"Ready " appears on the panel display.
Tray 2 :
8 1/2 x 11
Ready
ZDJS001J
Menu:
Paper Input
Paper Input:
Tray Paper Size
Tray Paper Size:
Tray 2
Tray 2
*Auto
Ready
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63
3
Changing the paper type
By selecting the paper type you want
to load, the printer can execute better
printing. You can select from the following paper types.
• Plain Paper, Recycled Paper, Special Paper, Color Paper, Letterhead
P a p e r , P r e p r i n t e d P a p e r , P r e -
punched Paper, Bond Paper, Card
Stock
Press Menu .
"Menu" appears on the panel display.
Press {UU} or {TT} to display "Paper
Input", and then press Enter .
The paper selection menu is displayed.
Press {UU} or {TT} to display "Paper
Type", and then press Enter .
The paper tray selection menu is
displayed.
Press {UU} or {TT} to display the
target paper tray, and then press
Enter .
The paper type selection menu is
displayed.
Press {UU} or {TT} to display the
loaded paper type, and then press
Enter .
After about two seconds, the display is returned to the menu.
Press On Line .
"Ready " appears on the panel display.
Menu:
Paper Input
Paper Input:
Paper Type
ZDJS001J
Paper Type:
Tray 2
Tray 2
Recycled Paper
Ready
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64
3
Load Paper in the Bypass Tray
Besides regular paper, you can load
thick paper, envelopes, OHP transparencies, and paper that is longer
t h a n A 3L o n t o t h e B y p a s s T r a y ,
which cannot be loaded in the Paper
Trays or Paper Feed Unit.
Note
? Paper sizes supported by the Bypass Tray are 90 - 305 mm in width,
and 148 - 458 mm in length.
? If you load custom size paper or
special paper, select the paper size
with the control panel. The RPCS
printer driver can select the paper
size with the printer driver properties. The paper size selected with
th e prin te r dr ive r ov e rr ide s th e
one selected with the control panel. See p.66 “Specifying a custom
paper size for the Bypass Tray”.
? If you load thick paper, OHP transparencies, or envelopes, make the
settings for thick paper or OHP
t r a n s pa r en c i e s w i t h t h e c o n t r o l
panel or printer driver. See p.67
“Specifying a paper type for the
Bypass Tray”.
? The number of pages that can be
loaded in the Bypass Tray differs
depending on the paper type. Confirm that the top of the stack is not
higher than the limit mark inside
the tray.
Limitation
? You cannot use the following functions when printing on paper that
is loaded in the Bypass Tray.
• Duplex Print
• Collate, Job Separation
• Staple/Punch
• Auto Tray Select
Open the bypass tray.
Note
? If you load A4 or larger size paper, pull out the bypass tray extension, and then flip it open.
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ZDJH203J
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65
3
Slide the side guides outward
( ), and then load paper until it
stops with the print side up ( ).
Adjust the side guides to the paper width.
Important
? Confirm that the top of the stack
is not higher than the limit mark
inside the tray.
? Shuffle the paper before loading
the stack onto the tray so multiple sheets are not fed in at one
time.
Set the paper size using the control panel as follows:
A Press Menu .
"Menu" app ear s on the pane l
display
B Press {UU} or {TT} to "Paper Input" menu, and then press Enter .
The following message appears
on the panel display.
C Confirm that "Bypass Size" is
displayed, and then press Enter .
The following message appears
on the panel display.
D Press {UU} or {TT} to display the
size and direction of the paper
in the bypass tray.
A f t e r abou t two s e c on ds , th e
display is returned to the menu.
ZDJH204J
ZDJH205J
Menu:
Paper Input
Paper Input:
Bypass Size
Bypass Size
*11 x 17
ZDJS001J
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66
3
E Press On Line .
"Ready " appears on the panel
display.
Specifying a custom paper size for the
Bypass Tray
Important
? The paper size selected with the
printer driver overrides the one selected with the control panel. You
do not have to make settings with
the control panel if you already
made them with the printer driver.
However, when printing with a
printer driver other than the RPCS
printer driver, you must make the
se ttings using the control panel.
For mor e in formation about th e
printer driver, see the Help Files.
? The printer cannot print from app l i c a t i o n s t h a t d o n o t su pp o r t s
custom paper size.
Press Menu .
"Menu" appears on the panel display.
Press {UU} or {TT} to display "Paper
Input", and then press Enter .
The following message appears on
the panel display.
Confirm that "Bypass Size" is displayed, and then press Enter .
The following message appears on
the panel display.
Press {UU} or {TT} to display "Custom Size", and then press Enter .
The following message appears on
the panel display.
Press {UU} or {TT} to set the horizontal value, and then press Enter .
The following message appears on
the panel display.
Press {UU} or {TT} to set the vertical
value, and then press Enter .
After about two seconds, the display is returned to the menu.
Ready
ZDJS001J
Menu:
Paper Input
Paper Input:
Bypass Size
Bypass Size:
Custom Size
Custom Size:
Vert. 297mm
Custom Size:
Horiz. 210mm
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67
3
Press On Line .
The following message appears on
the panel display.
Specifying a paper type for the Bypass
Tray
By selecting the paper type you want
to load, the printer can execute better
printing. You can select from the following paper types.
• Plain Paper, Recycled Paper, Spec i al Pape r , Col o r Pape r , Le t t e r -
h e a d , P r e p r i n t e d , P r e p u n c h e d ,
Labels, Bond Paper, Card Stock,
OHP Transparencies, Thick Paper,
Plain Paper (Duplex), Thick Paper
(Duplex)
Important
? Be sure to select the paper type
when you load labels, thick paper,
or OHP transparencies in the Bypass Tray.
Limitation
? You cannot use the following functions when printing on paper loaded in the Bypass Tray.
• Duplex Print
• Collate, Job Separation
• Staple, Punch
• Auto Tray Select
Press Menu .
"Menu" appears on the panel display.
Press {UU} or {TT} to display "Paper
Input", and then press Enter .
The following message appears on
the panel display.
Press {UU} or {TT} to display "Paper
Type", and then press Enter .
The following message appears on
the panel display.
Press {UU} or {TT} to display "Bypass Tray", and then press Enter .
The following message appears on
the panel display.
Ready
Menu:
Paper Input
Paper Input:
Paper Type
Paper Type:
Bypass Tray
ZDJS001J
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68
3
Press {UU} or {TT} to display the
target paper type, and then press
Enter .
After about two seconds, the display is returned to the menu.
Press On Line .
The following message appears on
the panel display.
Bypass Tray:
*Thick Paper
Ready
JupP1k_GB_Mainte_F_FM.book Page 68 Thursday, August 22, 2002 4:23 PM69
4. Troubleshooting
Error & Status Messages on the Control
Panel
Status Messages
Alert Messages
Messages/Second messages Description Solution
Calibrating... The printer is calibrating the
color.
Wait for a while.
Energy Save Mode In Energy Save Mode Level 2. No action required.
Hex Dump Mode In Hex Dump Mode. No action required.
Loading Toner... The printer is loading the toner.
Wait for a while.
Offline The printer is offline and cannot print data.
Press On Line .
Initializing... Please Wait The printer is initializing the
development unit.
Wait for a while.
Printing... The printer is doing print job. Wait for a while.
Processing... Print data is being processed. Wait for a while.
Ready The default ready message.
The printer is ready to use.
No action required.
Resetting Job... Job is being reset. Wait for a while.
Waiting... The printer is waiting for the
next data to print.
Wait for a while.
Warming Up... The printer is warming up
and not ready.
Wait until the printer signals
Ready.
Messages/Second messages Description Solution
Add Staples The stapler is out of staples.
Job is not stapled.
Replace new staples.
See p.100 “Adding Staples”.
Add Toner/Yellow/Magenta/Cyan/Black
The printer is out of the indicated toner(s).
Replace a new toner cartridge
of the indicated color(s).
See p.1 “Replacing Consumables and Maintenance Kit”.
Add Toner Black The printer is out of toner (K). Replace a new toner cartridge
(K).
See p.1 “Replacing Consumables and Maintenance Kit”.
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70
4
Add Toner Cyan The printer is out of toner (C). Replace a new toner cartridge
(C).
See p.1 “Replacing Consumables and Maintenance Kit”.
Add Toner Magenta The printer is out of toner (M). Replace a new toner cartridge
(M).
See p.1 “Replacing Consumables and Maintenance Kit”.
Add Toner Yellow The printer is out of toner (Y). Replace a new toner cartridge
(Y).
See p.1 “Replacing Consumables and Maintenance Kit”.
Call Service: EC Power Off On
/If Error Reoccur Call Service
A communication error sent
from the engine to the controller.
Turn the power switch off and
then on. If the message appears again, contact your sales
or service representative.
Change Setting Tray #
/Paper Size: Paper Type:
The paper size and type setting in the tray differs from
that of actual paper size and
type in the tray.
Load {paper size and type} paper with the selected feed direction into the tray, and then
change the paper size and
type with the control panel.
Or press Form Feed , and
then select the tray with the
operational panel.
Or press Job Reset to cancel
the print job.
Close Duplex Unit Cover The cover for the duplex unit
is open.
Close the cover for the duplex
unit.
Close Finisher Front Cover The front cover for the finisher
is open.
Close the front cover for finisher.
Close Right Cover The upper right cover (the
cover for the toner cartridge)
is open.
Close the upper right cover.
Close Finisher Upper Cover The finisher upper cover is
open.
Close the upper cover for the
finisher.
Close Finisher Upper Cover The paper entrance cover for
the finisher is open.
Close the upper entrance cover for the finisher.
Close Front Cover The front cover is open. Close the front cover for the
printer.
Close Lower Right Cover The right cover for the paper
feed table/large capacity tray
is open.
Close the right cover for the
paper feed table/large capacity tray.
Close Mailbox Cover The cover for 4-bin Mailbox is
open.
Close the cover for the 4-bin
Mailbox tray.
Messages/Second messages Description Solution
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71
4
Close Right Cover The right cover is open. Close the right cover.
Close Upper Left Cover The upper left cover (the cover for the fusing unit) is open.
Close the upper left cover.
Driver Setting Error (Memory)
The printer identified a download error. This error may occur when the installed
memory amount is less than
the driver setting.
Verify that the paper memory
size is specified with the driver setting.
Duplex Cancelled The setting of Duplex Print
has been cancelled.
(a) To print the image correctly, add memory to the printer.
(b) Be sure to use the correct
paper.
Error:Tray 1 Reset The Job
/Then Power OffOn
There is a problem with the
current specified tray. The job
can not be processed.
Reset the job then turn the
printer Off, and then back On.
Error:Tray 1 Form Feed
/Or Job Reset Then Power OffOn
The printer identified the failure of the indicated paper
tray. The job is not printed.
Apply Form Feed from other
tray or cancel the job, and then
switch your printer Off then
back On. If the error continues, contact your sales or service representative.
Exceeded Max. Pages (Collate)
The printer identified a collation page overflow error.
Increase the RAM capacity.
Install the optional hard disk
drive.
Exceeded Max. Stored Files The maximum number of
stored files has been exceeded
during Sample Print of
Lacked Print.
Delete the stored files.
Exceeded Max. Stored Pages The maximum number of
pages has been exceeded during Sample Print of Lacked
Print
Reduce the number of pages
to print.
Hardware Problem DIMM The printer identified a DIMM
sum value error.
Remove and re-install the
DIMM correctly.
Remove any dust under the
DIMM.
If the message appears again,
contact your sales or service
representative.
See "Setting Up" in the Setup
Guide.
Hardware Problem Ethernet The printer identified an Ethernet error.
Turn the power switch off and
then on. If the message appears again, contact your sales
or service representative.
Messages/Second messages Description Solution
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72
4
Hardware Problem Finisher There is a problem with the
finisher.
Turn the power switch off and
then on. If the message appears again, contact your sales
or service representative.
Hardware Problem HDD The printer identified a HDD
Board error.
Remove and re-install the
HDD Board correctly.
If the message appears again,
contact your sales or service
representative.
See "Setting Up" in the Setup
Guide.
Hardware Problem IEEE1394 The printer identified an
IEEE1394 Board error.
Remove and re-install the
IEEE1394 Board correctly.
A Confirm that the 1394 Interface Unit Type1045 is
attached to the computer
correctly.
B Confirm that the IEEE1394
interface cable is connected securely.
C Unplug the IEEE1394 interface cable which is connected to the printer.
D Restart the computer.
If the message appears
again even after executing
above operation, proceed
to the following steps.
E Execute the utility tool for
1394 Interface Unit
Type1045 which is stored
in the following path in the
CD-ROM labeled "Printer
Drivers and Utilities".
UTILITY\1394
Important
? For details about using
the utility tool for
IEEE1394, see the README file in the same
directory in the CDROM.
If the message appears again,
contact your sales or service
representative.
See "Setting Up" in the Setup
Guide.
Messages/Second messages Description Solution
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73
4
Hardware Problem NV-RAM The printer identified a Memory Switch (User Account Enhance Unit) error.
Replace the User Account Enhance Unit.
Hardware Problem Option
RAM
The printer identified an optional RAM error.
Remove and re-install the optional RAM.
If the message appears again,
contact your sales or service
representative.
Hardware Problem Parallel
I/F
There is a problem with the
parallel interface.
If you use the parallel I/F, replace the interface cable that
caused the error. If the message appears again, contact
your sales or service representative.
Hardware Problem Staple
Unit
There is misfeed in the finisher or there is a problem with
the staple unit failure.
Remove the misfeed. If the
message appears again, contact your sales or service representative.
See p.94 “When "Remove Misfeed R: Finisher" Appears”.
See p.98 “Removing Jammed
Staples”.
Hardware Problem Tray 1 There is a problem with the
paper lift motor of the Tray 1.
Turn the power switch off and
then on. If the message appears again, contact your sales
or service representative.
Hardware Problem Tray 2 There is a problem with the
paper lift motor of the Tray 2.
Turn the power switch off and
then on. If the message appears again, contact your sales
or service representative.
Hardware Problem Tray 3 There is a problem with the
paper lift motor of the paper
tray 3.
Align paper and set them in
the collect position in the paper tray 3.
Turn the power switch off and
then on. If the message appears again, contact your sales
or service representative.
Hardware Problem Tray 4 There is a problem with the
paper lift motor of the paper
tray 4.
Turn the power switch off and
then on. If the message appears again, contact your sales
or service representative.
Messages/Second messages Description Solution
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74
4
HDD Full The maximum HDD area size
for form/font has been exceeded.
Delete the disused form /font
types.
An HDD overflow error occurred during Sample Print or
Lacked Print.
Delete the stored files or reduce the size of the Sample
Print file or Lacked Print file.
HDD Not Installed The user tries to print the
Lacked Print data without
HDD installed.
If you use the Locked Print
feature, make sure to install
HDD. If the error continues,
contact your sales or service
representative.
I/O Buffer Overflow The maximum size of the I/O
buffer has been exceeded.
Increase the size of the I/O
buffer through the I/F Setup.
Invalid Password Try Again The entered password with
the control panel is not correct.
Enter the correct password
with the control panel.
Load Correct Size Paper
/Press # To Continue
The paper size setting in the
tray differs from that of actual
paper size in the tray.
Load {paper size} paper with
the selected feed direction into
the tray, and then change the
paper size with the control
panel.
Or press Form Feed , and select the tray with the operational panel.
Or press Job Reset to cancel
the print job.
Load Paper Tray # The indicated tray is out of paper. #: tray number
Load paper into the indicated
paper tray.
Load Paper
/Paper Size: Paper Type:
1:The printer received a request for a paper type, or paper size not available in the
printer, and Tray Locking is
not applicable.
2:The paper type and size
loaded in the tray which the
printer searched using Tray
Locking is Invalid for Duplex
Print.
Change the setting of the indicated paper input tray, or
press Job Reset . Form Feed
is not applicable here.
Menu Protected Cannot
Change
The menu is protected and the
setting cannot be changed.
Wait for two seconds until the
previous display appears.
No Files Exist There are no files available for
Sample Print job or Locked
Print job.
Wait for two seconds until the
previous display appears.
Messages/Second messages Description Solution
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75
4
P=07 I=9Fc01234 Power Off
On
/If Error Reoccur Call Service
A controller error. The SC
number indicates the problem.
Turn the power switch off and
then on. If the message appears again, contact your sales
or service representative.
Paper Invalid for Duplex:Tray#
/Change Setting or Form
Feed
The printer detected the setting of the indicated tray is
invalid for Duplex Tray. #:
tray number
Change the setting of the indicated paper input tray or apply Form Feed using another
tray, or press Job Reset .
Punch-hole Chips are Full The Punch Chips is full of
punch chips.
Remove the punch chips from
the punch wast box.
See p.102 “Removing Punchhole Chips”
When the message appears
even the punch wast box is
not full, remove the Punchhole chips on the top of the
punchwast box.
See ? p.102 “When the message appears even after removing the Punch-hole chips”
Remove MisfeedA:Internal
Path
/See Instructions in Front
Cover
There is a misfeed in the printer.
Remove the misfed paper following the instructions inside
the front cover.
For more information, see
p.92 “When "Remove Misfeed
A:Internal Path" Appears”.
Remove MisfeedB: Fusing
Unit
/See Instructions in Front
Cover
There is a misfeed in the fusing unit.
Remove the misfed paper following the instructions inside
the front cover.
For more information, see
p.92 “When "Remove Misfeed
B: Fusing Unit" Appears”.
Remove MisfeedR: Finisher
/Open Front Cover
There is a misfeed in the finisher.
Open the finisher cover and
remove misfeed.
For more information, see
p.94 “When "Remove Misfeed
R: Finisher" Appears”.
Remove MisfeedW: Mailbox
/Open Mailbox Cover
There is a misfeed in the output 4-bin tray.
Open the mailbox cover and
remove misfeed.
For more information, see
p.94 “When "Remove Misfeed
W: Mailbox" Appears”.
Messages/Second messages Description Solution
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76
4
Remove MisfeedY: Paper
Tray
/See Instructions in Front
Cover
There is a misfeed in the specified input tray, or the printer
is not feeding paper.
Remove the misfed paper following the instructions inside
the front cover.
For more information, see
p.96 “When "Remove Misfeed
Y: Paper Tray" Appears”.
Remove Misfeed: Duplex Unit
/See Instructions in Front
Cover
There is a misfeed in the duplex unit.
Remove the misfed paper following the instructions inside
the front cover.
For more information, see
p.96 “When "Remove Misfeed
:Duplex Unit " Appears”.
Remove Misfeed: Dup.Feed
Unit
/See Instructions in Front
Cover
There is a misfeed in the duplex feed unit.
Remove the misfed paper.
See p.89 “Removing Misfed
Paper in the Duplex Feed
Unit”.
Remove Paper All Output
Trays
All output trays are full. Remove paper from all output
trays.
Remove Paper Finisher Tray # The indicated finisher shift
tray is full. #:finisher shift tray
number
Remove the paper from the indicated finisher shift tray.
Remove Paper From Upper
Tray
The upper tray (output 1-bin
tray)is full.
Remove paper from the upper
tray.
Remove Paper Inside Finisher There is still paper in the finisher.
Open the cover for the finisher
and remove paper.
See p.94 “When "Remove Misfeed R: Finisher" Appears”.
Remove Paper Inside Finisher A communication error is sent
from the system unit to the
duplex unit.
Remove and re-install the duplex unit. If the problem continues, contact your sales or
service representative.
Remove Paper Mailbox Tray # The output tray # of the optional 4-bin Mailbox is full.
#:mailbox tray number
Remove paper from the indicated 4-bin Mailbox tray.
Remove Paper Standard Tray The standard output tray is
full
Remove paper from standard
output trays.
Replace Black Dev.
Unit(TypeD)
It is time to replace the black
development unit.
Replace a new black development unit.
Depending on your service
contract, contact your sales or
service representative.
See p.1 “Replacing Consumables and Maintenance Kit”.
Messages/Second messages Description Solution
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77
4
Replace Black PCU (Type F) It is time to replace the black
PCU.
Replace a new black PCU.
Depending on your service
contract, contact your sales or
service representative.
See p.1 “Replacing Consumables and Maintenance Kit”.
Replace Color Dev.
Unit(TypeB)
It is time to replace the color
development unit.
Replace a new color development unit.
Depending on your service
contract, contact your sales or
service representative.
See p.1 “Replacing Consumables and Maintenance Kit”.
Replace Color PCU (Type A) It is time to replace the color
PCU.
Replace a new color PCU.
Depending on your service
contract, contact your sales or
service representative.
See p.1 “Replacing Consumables and Maintenance Kit”.
Replace Fuser Oil Unit
(TypeG)
It is time to replace the fuser
oil unit.
Replace a new fuser oil unit.
Depending on your service
contract, contact your sales or
service representative.
See p.1 “Replacing Consumables and Maintenance Kit”.
Replace FuserOil
Unit soon (TypeG)
The fuser oil unit should be replaced soon.
Prepare a new fuser oil
unit.Depending on your service contract, contact your sales
or service representative.
See p.1 “Replacing Consumables and Maintenance Kit”.
Replace Fusing Unit (Type C) It is time to replace the fusing
unit.
Replace a new fusing unit.
Depending on your service
contract, contact your sales or
service representative.
See p.1 “Replacing Consumables and Maintenance Kit”.
Replace Fusing
Unit soon (TypeC)
The fusing unit should be replaced soon.
Prepare a new fusing unit.Depending on your service contract, contact your sales or
service representative.
See p.1 “Replacing Consumables and Maintenance Kit”.
Messages/Second messages Description Solution
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4
Replace Waste Toner (Type E) It is time to replace the waste
toner.
Replace a waste toner bottle.
Depending on your service
contract, contact your sales or
service representative.
See p.1 “Replacing Consumables and Maintenance Kit”.
Reset Cyan Toner Correctly The toner cartridge (C) is not
set correctly or is not set, and
the color printing is non-applicable.
Set the toner cartridge (C) correctly.
See "Setting Up" in the Setup
Guide.
Reset Develop. Unit Correctly
/Yellow/Magenta Cyan/Black
The indicated development
unit(s) is/are not set correctly,
or is not set.
Set the indicated development
unit(s) correctly. See p.1 “Replacing Consumables and
Maintenance Kit”.
Reset Duplex Unit Correctly The duplex paper feed unit is
not set correctly or is not set.
Remove and re-install the duplex paper feed unit. If the error continues, contact your
sales or service representative.
See "Setting Up" in the Setup
Guide.
Reset Finisher Correctly Finisher is not set correctly, or
is not set.
Set the finisher correctly.
See "Setting Up" in the Setup
Guide.
Reset Fuser Oil Unit Correctly The fuser oil unit is not set correctly, or is not set.
Set the fuse oil unit correctly.
See p.1 “Replacing Consumables and Maintenance Kit”.
Reset Fusing Unit Correctly There is no fusing unit, or the
fusing unit is not installed correctly.
Set the fusing unit correctly.
See p.1 “Replacing Consumables and Maintenance Kit”.
Reset Magenta Toner Correctly
The toner cartridge (M) is not
set correctly or is not set, and
the color printing is non-applicable.
Set the toner cartridge (M)
correctly.
See "Setting Up" in the Setup
Guide.
Reset PCU Correctly
/Yellow/Magenta Cyan/Black
The indicated Photoconductor
Unit(s) is/are not set correctly, or is not set.
Set the indicated Photoconductor Unit(s) correctly.
See p.1 “Replacing Consumables and Maintenance Kit”.
Reset Toner Black The indicated toner cartridge
is not set correctly.
Set the indicated toner cartridge(s) correctly.
See "Setting Up" in the Setup
Guide.
Messages/Second messages Description Solution
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79
4
Reset Toner Cyan The indicated toner cartridge
is not set correctly.
Set the indicated toner cartridge(s) correctly.
See "Setting Up" in the Setup
Guide.
Reset Toner Magenta The indicated toner cartridge
is not set correctly.
Set the indicated toner cartridge(s) correctly.
See "Setting Up" in the Setup
Guide.
Reset Toner Yellow The indicated toner cartridge
is not set correctly.
Set the indicated toner cartridge(s) correctly.
See "Setting Up" in the Setup
Guide.
Reset Transfer Unit Correctly The transfer unit is not set correctly, or is not set.
Contact your sales or service
representative.
Reset Tray 1 Correctly The indicated paper input
tray is not set correctly, or is
not set.
Set the indicated paper input
tray correctly.
Reset Tray Correctly The printer detected, when
processing a job through Auto
Tray Select, that any of paper
input tray is not set correctly,
or is not set.
Set the indicated paper input
tray correctly.
Reset Waste Toner Correctly The waste toner bottle is not
set correctly, or is not set.
Set the waste toner bottle correctly.
Reset Yellow Toner Correctly The toner cartridge (Y) is not
set correctly or is not set, and
the color printing is non-applicable.
Set the toner cartridge (Y) correctly.
See "Setting Up" in the Setup
Guide.
RPCS Graphic Error The graphic is not initialized
because the graphic memory
was not reserved.
Replace the installed memory.
RPCS Memory Overflow The printer memory is not initialized because the CDC
memory was not reserved via
the system call.
Replace the installed memory.
RPCS Syntax Error The printer identified a syntax
error. This error results from;
data transmogrification
caused by the transmission
path problem, data interruption, data transmission from
other drivers, etc.
Be sure to use the correct driver.
Messages/Second messages Description Solution
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4
SC XXX-X Power Off On
/If Error Reoccur Call Service
The Service Code or SC
number indicates the problem.
Turn the power switch off and
then on. If the message appears again, contact your sales
or service representative.
Staple Cancelled The Staple feature has been
cancelled.
Verify that the paper orientation and layout is property set,
and make sure whether your
desired settings for the finisher is selected.
Toner is Almost Empty: Black The printer is almost out of
toner (K).
Prepare a new toner cartridge
(K).
Toner is Almost Empty: Cyan The printer is almost out of
toner (C).
Prepare a new toner cartridge
(C).
Toner is Almost Empty: Magenta
The printer is almost out of
toner (M).
Prepare a new toner cartridge
(M).
Toner is Almost Empty: Yellow
The printer is almost out of
toner (Y).
Prepare a new toner cartridge
(Y).
Waste Toner is Almost Full (E) The waste toner bottle is almost full of toner dust.
Prepare a new waste toner
bottle or contact your sales or
service representative.
See p.107 “Consumables”.
Messages/Second messages Description Solution
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81
4
Printer Does Not Print
Possible Cause Solutions
Is the power on? Confirm that the cable is securely plugged into the power outlet
and the printer.
Turn on the power switch.
Does the Online indicator
stay on?
Press On Line so the indicator lights.
Does the Error indicator
stay red?
Check the error message on the panel display and take the required action.
Is paper loaded? Load paper into the paper tray or on the bypass tray.
See p.47 “Paper and Other Media Supported by This Printer”.
Can you print a configuration page?
If you cannot print a configuration page, it probably indicates a
printer malfunction. You should contact your sales or service representative.
See "Printing a Configuration Page" in Administrator Reference 2.
Is the interface cable connecting the printer to the
computer connected securely?
Connect the interface cable properly. If there are any connectors or
screws, confirm that they are fastened securely.
Are you using the correct
interface cable?
The type of interface cable you should use depends on the computer. Be sure to use the correct one.
If the cable is damaged or worn, replace it with a new one.
See "Appendix" in Administrator Reference 2.
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82
4
Possible Cause Solutions
Is the Data In indicator
blinking or lit after starting
the print job?
If not blinking or lit, the data is not being sent to the printer.
If the printer is connected to the computer using the interface cable
Make sure the following printer port settings are correct:
• For a parallel port connection, port LPT1 or LPT2 should be
set.
• For a IEEE 1394 (SCSI print) port connection, port
1394_00(n)
*1
should be set.
*1
(n) is the number of printers connected.
• Windows 95/98/Me
A Click [Start], point to [Settings] and then click [Printers].
B Click to select the icon of the printer. Next, on the [File]
menu, click [Properties].
C Click the [Details] tab.
D Check the [Print to the following port] box to confirm that
the correct port is selected.
• Windows 2000
A Click [Start], point to [Settings] and then click [Printers].
B Click to select the icon of the printer. Next, on the [File]
menu, click [Properties].
C Click the [Port] tab.
D Check the [Print to the following port] box to confirm that
the correct port is selected.
• Windows XP
A Access the [Printers and Faxes] window from [Start] on
the taskbar.
B Click to select the icon of the printer. Next, on the [File]
menu, click [Properties].
C Click the [Port] tab.
D Check the [Print to the following port(s).] box to confirm
that the correct port is selected.
• Windows NT 4.0
A Click [Start], point to [Settings] and then click [Printers].
B Click to select the icon of the printer. Next, on the [File]
menu, click [Properties].
C Click the [Port] tab.
D Check the [Print to the following port] box to confirm that
the correct port is selected.
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83
4
When you use 1394 Interface Unit Type1045
Network Connection
Contact your network administrator.
A Confirm that the 1394 Interface Unit Type1045 is attached to
the computer correctly.
B Confirm that the IEEE1394 interface cable is connected securely.
C Restart the computer.
If the error occurs even after executing above operation, proceed to the following steps.
D Unplug the IEEE1394 interface cable which is connected to the
printer.
E Execute the utility tool for 1394 Interface Unit Type1045 which
is stored in the following path in the CD-ROM labeled "Printer
Drivers and Utilities".
UTILITY\1394
Important
? For details about using the utility tool for IEEE1394, see the
README file in the same directory in the CD-ROM.
Possible Cause Solutions
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84
4
Other Printing Problems
Status Possible Causes, Descriptions, and Solutions
Black gradation is not natural. • PCL 5c/PostScript
Select "CMY+K" for Gray Reproduction in the printer
driver's [Advanced] dialog box under the [Print Quality] tab.
• RPCS
Select "CMY+K" for Gray Reproduction under the [Image
Adjustments] tab in the printer driver's [Change Use Setting]
dialog box.
Color documents are printed in
black and white.
The printer driver is not set up for color printing.
• PCL 5c/PostScript
Select "Color" for the Color/Black and White under the
printer driver's [Setup] tab.
• RPCS
Select "Color" for the Color/Black and White under the
printer driver's [Print Settings] tab.
For more information, see the printer driver's Help file.
Some applications normally print color text as black and
white.
Fine dot pattern does not print. • PCL 5c/PostScript
Change [Dithering] setting in the Advanced dialog box under the printer driver's [Print Quality] tab.
• RPCS
Change [Dithering] setting under the [Image Adjustments]
tab in the [Change User Settings] dialog box under the [Print
Quality] tab in the printer driver's dialog box.
For more information, see the printer driver's Help file.
Images are cut off, or excess
pages are printed.
You might be printing on paper smaller than the paper size
selected in the application. Use paper the same size as that
selected in the application. If you cannot load paper of the
correct size, use the reduction function to reduce the image,
and then print.
See the printer driver's Help file.
JupP1k_GB_Mainte_F_FM.book Page 84 Thursday, August 22, 2002 4:23 PMOther Printing Problems
85
4
It takes too much time to complete the print job.
Photographs and other data intensive pages take a long time
for the printer to process, so simply wait when printing such
data.
Changing the following settings may help to speed up printing.
• PCL 5c
Select "600×600 dpi" for Resolution under the [Print Quality] tab in the printer driver's dialog box.
• PostScript
Select "1200×600 dpi" or "600×600 dpi" for Resolution under the [Print Quality] tab in the printer driver's dialog box.
Select "Post Script(optimize for speed)" for PostScript
output format under the [PostScript] tab in the printer
driver's dialog box.
• RPCS
Select "1200×600 dpi" or "600×600 dpi" for Resolution under the [Image Adjustments] tab in the Change Use Settings
dialog box in the printer dialog box.
Select "Speed" for Print priority under [Print Quality] tab in
the printer driver's dialog box.
For more information, see the printer driver's Help file.
The data is so large or complex that it takes time to process
it. If the Data In indicator is blinking, the data processing is
being done. Just wait until it resumes.
If "Warming Up... " appears on the panel display, the printer
is now warming up. Wait for a while.
Note
? To maintain the best quality, color adjustment is executed
regularly during printing or after printing. Even if printing is not specified, color adjustment is sometimes executed regularly when the power is on.
It takes too much time to resume
printing.
The data is so large or complex that it takes time to process
it. If the Data In indicator is blinking, the data processing is
being done. Just wait until it resumes.
The printer might be set to the Energy Saver mode. In the Energy Saver mode, the printer has to warm up, and this takes
time until printing starts. To cancel the Energy Saver mode,
select "Off" for "Energy Saver 1" in the System Settings menu.
Multiple pages are fed through
the printer at once.
Paper misfeeds easily when the Paper Feed Roller is dirty.
Contact your sales or service representative to replace the Paper Feed Roller.
Status Possible Causes, Descriptions, and Solutions
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4
Output are not delivered to the
selected tray you require.
When using the bypass tray, the size selected on the display
panel might be different from actual paper size. Select the
correct paper size.
See p.47 “Paper and Other Media Supported by This Printer”.
When you are using a Windows operating system, the printer driver settings override those set using the control panel.
Set the desired output tray using the printer driver.
See the printer driver's Help file.
Paper misfeeds occur frequently.
Check that the side guide of the Paper Tray is locked.
See p.47 “Paper and Other Media Supported by This Printer”.
The paper size and feed direction of the paper in the Bypass
Tray might not be the same as those you selected with the
control panel. Check the settings on the control panel, and
load paper of the correct paper size and feed direction.
See p.47 “Paper and Other Media Supported by This Printer”.
Check that the paper guide of the Paper Tray is attached
properly.
Solid areas, lines or text are
shiny or glossy when created as
a mixture of cyan, magenta, yellow.
• PCL 5c/PostScript
Select "K(Black)" for Gray Reproduction in the printer
driver's [Advanced] dialog box under the [Print Quality] tab.
• RPCS
Select "K(Black)" for Gray Reproduction under the [Image
Adjustments] tab in the printer driver's [Change Use Setting]
dialog box.
Solid lines are printed as broken
lines.
• PCL 5c/PostScript
Change the [Dithering] setting in the Advanced dialog box
under the printer driver's [Print Quality] tab.
• RPCS
Change the [Dithering] setting under the [Image Adjustments] tab in the [Change User Settings] dialog box, under
the [Print Quality] tab in the printer driver's dialog box.
For more information, see the printer driver's Help file.
Some parts of the print image
are not clear.
Make the image density darker.
To adjust the image density, press Menu on the control panel, and select Image Density from the Maintenance menu.
The color of the printout is different from the color on the
computer's display.
The toner based color settings with the printer driver causes
a drastic change in printout color.
Changing the color settings with the printer driver causes a
drastic change in printout color.
See the printer driver's Help file.
Status Possible Causes, Descriptions, and Solutions
JupP1k_GB_Mainte_F_FM.book Page 86 Thursday, August 22, 2002 4:23 PMOther Printing Problems
87
4
Note
? If the problem cannot be solved, contact your sales or service representative.
The image is printed in the
wrong orientation.
The feed direction you selected and the feed direction selected in Option Setup of the printer driver might not be the
same. Make the proper settings.
The control panel error message
stays on after removing the misfed paper.
Open the front cover of the printer, and then close it.
The print image is not clear. Due to a sudden change in temperature, condensation might
appear inside the printer, reducing print quality. If this occurs, when you move the printer from a cold room to a
warmer room, do not use the printer until it acclimatizes to
the temperature.
The print side of the page is a
hazy gray.
Adjust the image density.
To adjust the image density, press Menu , and select Image
Density from the Maintenance menu.
See p.31 “Cleaning and Adjusting the Printer”.
If paper is curled, correct it.
Curled or folded paper might cause a hazy gray print. Curling often occurs on postcards, so be sure to correct it before
printing.
The printed image is different
from the image on the computer.
When you use some functions, such as enlargement and reduction, the layout of the image might be different from that
displayed in the computer display.
You might have selected to replace True Type fonts with
printer fonts in the printing process.
To print an image similar to the image on the computer,
make the settings to print out True Type fonts as an image.
See the printer driver's Help file.
The printer does not print at
1200dpi, even if 1200dpi resolution is selected.
Printing at 1200dpi uses much memory. Therefore, depending on the memory capacity, you may not be able to print at
1200dpi. Either add memory to the printer, or reduce the size
of data to be printed.
See "Memory Capacity and Paper Size" in Administrator Reference 2.
There are color differences in
the color documents.
Press Menu , and select "Color Regist." from the "Maintenance" menu.
See p.31 “Cleaning and Adjusting the Printer”.
Status Possible Causes, Descriptions, and Solutions
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88
4
Removing Misfed Paper
If a paper misfeed occurs, an error
message appears indicating the location of the misfed paper on the panel
display. This printer has the auto-recovery function, by which misfed paper is sent to the Standard Tray or
R ig h t Co v e r . Us ua l ly , y o u c a n r e -
move the misfed paper easily with
this function.
Detaching the 2 Tray Finisher
There are times when you might have
to detach the 2 Tray Finisher from the
printer to remove misfed paper. This
section describes how to detach the 2
Tray Finisher.
Hold the handle at the top of the 2
T r a y F i n i sh e r f i r m l y w i t h o n e
h a n d , p u l l t h e 2 T r a y F in i s h e r
straight out, and let go when it
stops.
Th e 2 T ray Fi nishe r is de tached
from the printer.
Use both hands to push it straight
back in, and let go when it clicks
into place.
The 2 Tray Finisher is reattached to
the printer.
Important
? Attach the 2 Tray Finisher to the
printer after closing the Duplex
Reversal Unit.
ZDJP201J
ZDJP202J
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89
4
Opening and Closing the
Duplex Reversal Unit
There are times when you might have
to detach the Duplex Reversal Unit to
remove misfed paper. This section
describes how to detach the Duplex
Reversal Unit.
Push up the lock release button
and keep it in place.
Lower the Duplex Reversal Unit
slowly until it stops.
Important
? Open the Duplex Reversal Unit
after detaching the 2 Tray Finisher from the printer.
Note
? You do not have to remove the
output tray even if the 2 Tray
Finisher is attached.
T h e D u p l e x R e v e r s a l U n i t i s
opened.
Raise the Duplex Reversal Unit
slowly with both hands, and push
it in until it clicks into place.
T h e D u p l e x R e v e r s a l U n i t i s
closed.
Important
? Attach the Duplex Reversal
Unit after closing the upper left
cover for the printer.
Removing Misfed Paper in the
Duplex Feed Unit
You can remove misfed paper from
the Duplex Feed Unit following the
procedure below.
Note
? When a paper misfeed occurs in
the Duplex Feed Unit, the printer
usually sends the misfed paper to
the right cover and there is no need
to execute following procedure.
See p.92 “When "Remove Misfeed
A:Internal Path" Appears”.
Important
? Be sure to remove a misfed paper
fol lowing th e proce dur e be low,
only when "Remove Misfeed: Dup.
Feed Unit" appears on the panel
display.
ZDJP203J
ZDJP204J
ZDJP205J
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4
Turn off the power switch and
unplug the power cable.
Open the front cover slowly by
pulling down from the two areas
on the left and right.
Take out the green screwdriver.
Use this screwdriver for all attachment and detachment of screws.
Remove the screw that is fastening the Duplex Feed Unit using
provided screwdriver.
You will use this screw to refasten
the Duplex Feed Unit later.
Pinch the upper left area of the
Duplex Feed Unit, and pull it out
slowly halfway.
Holding the Duplex Feed Unit
firmly with both hands, pull it
straight out.
Place the Duplex Feed Unit on the
floor slowly. Open it slowly, and
remove the misfed paper.
Important
? Do not open the Duplex Feed
Unit by force. It might damage
the unit.
ZDJH007J
ZDJH013J
ZDJP221J
ZDJP213J
ZDJP214J
ZDJP215J
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91
4
Close the Duplex Feed Unit.
Holding the Duplex Feed Unit
with both hands, insert it along
the rails slowly until it stops.
The top and bottom rails are located in the position shown in the illustration.
There are two arrows located on
the left and right sides of the Duplex Feed Unit.
Refasten the Duplex Feed Unit
using provided screwdriver. Use
the sc r ew that wa s removed in
step .
Note
? Be sure to return the provided
screwdriver to its original position on the inside of the front
cover.
Close the front cover slowly by
pushing the two areas on the left
and right.
Plug in the power cable and turn
on the power switch.
ZDJP056J
ZDJP133J
ZDJP057J
ZDJH041J
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92
4
When "Remove Misfeed
A:Internal Path" Appears
Open the right cover.
Move the blue lever up and down
to feed the misfed paper, and then
pull out the paper slowly.
Close the right cover by pushing
the area labeled "PUSH".
When "Remove Misfeed B:
Fusing Unit" Appears
R CAUTION:
If the 2 Tray Finisher is installed,
detach it from the printer.
Reference
? p.88 “Detaching the 2 Tray
Finisher”
If the Duplex Unit is installed,
open the Duplex Reversal Unit.
Reference
? p.89 “Opening and Closing
the Duplex Reversal Unit”
If the output tray is attached to
the printer, raise it in the direction of the arrow ( ), and remove
it ( ).
ZDJH206J
ZDJY205J
ZDJP708J
• The inside of the machine becomes very hot. Do not touch the
parts with a label indicating a
"hot surface". Touching a "hot
surface" could result in a burn.
ZDJP038J
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93
4
Pull out the upper left cover for
the printer slowly.
Open the upper left cover.
Turn the blue dial in the direction
of the arrow to feed the misfed
p a p e r , a n d p u l l o u t t h e p a p e r
slowly.
Important
? Always turn the blue dial in the
direction of the arrow. If you
turn it in the reverse direction,
the paper feeds into the printer,
mak ing it d if f i cu lt for you to
take out the paper.
? Do not pull out the misfed paper. Use the blue dial to feed
misfed paper.
Close the upper left cover ( ) and
p u s h t h e h a n d l e s l ow l y t o t h e
back until it clicks into place ( ).
If you removed the output tray in
step , reattach it to the printer.
Insert the hooks of the output tray
into the printer slits, and lower it
toward you.
ZDJH047J
ZDJH048J
ZDJY206J
ZDJH051J
ZDJH010J
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94
4
If the Duplex Unit is installed,
close the Duplex Reversal Unit.
Reference
? p.89 “Opening and Closing
the Duplex Reversal Unit”
If the 2 Tray Finisher was installed, reattach the 2 Tray Finisher to the printer.
Reference
? p.88 “Detaching the 2 Tray
Finisher”
When "Remove Misfeed W:
Mailbox" Appears
Open the Mailbox Cover slowly
( ), pul l out the mi sfed paper
slowly ( ).
Close the Mailbox Cover.
When "Remove Misfeed R:
Finisher" Appears
Open the top cover (A) and front cover (B) of the 2 Tray Finisher, and remove the misfed paper.
Fold the Output Tray.
A Raise it vertically.
B Fold it along the printer body.
ZDJY207J
ZDJP206J
ZDJP207J
ZDJP208J
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95
4
Open the top cover for the 2 Tray
Finisher, and pull out the misfed
paper slowly.
Close the top cover slowly.
Open the front cover for the 2
Tray Finisher.
Check to see if there is a misfed paper in areas A, B, C, and D.
Check area A of step . Lift the lever ( ), and while supporting it
with your hand not to lower, pull
out the misfed paper slowly.
Lower the lever slowly to return it
into place.
Check areas B and C of step .
Lower the lever in the direction of
the arrows ( ), and pull out the
misfed paper slowly.
Lift the lever slowly to return it
into place.
Check area D of step . Lift the lever in the direction of the arrow
( ), and pull out the misfed paper slowly.
Lower the lever slowly to return it
into place.
ZDJY208J
ZDJP209J
ZDJH016J
ZDJP210J
ZDJP211J
ZDJP212J
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4
Close the front cover for the 2
Tray Finisher.
If the error message does not clear
even after the misfed paper is removed, detach the 2 Tray Finisher
from the printer to check for the
misfed paper there.
Reference
See p.88 “Detaching the 2 Tray
Finisher” for details about how
to detach/reattach the 2 Tray
Finisher from/to the printer.
Return the Output Tray back into
place.
A Raise the tray.
B Lower it slowly.
When "Remove Misfeed Y:
Paper Tray" Appears
Open the Lower Right cover for
the Paper Feed Unit, and pull out
the misfed paper.
Close the Lower Right cover for
the Paper Feed Unit.
When "Remove Misfeed
:Duplex Unit " Appears
R CAUTION:
If the 2 Tray Finisher is installed,
detach it from the printer.
Reference
? p.88 “Detaching the 2 Tray
Finisher”
ZDJP085J
ZDJP086J
• The inside of the machine becomes very hot. Do not touch the
parts with a label indicating a
"hot surface". Touching a "hot
surface" could result in a burn.
ZDJY209J
JupP1k_GB_Mainte_F_FM.book Page 96 Thursday, August 22, 2002 4:23 PMRemoving Misfed Paper
97
4
Open the left cover for the Duplex
Reve r s al Un i t , and r emove the
misfed paper. Do not pull the paper out by force.
If you cannot remove the paper,
proceed to step C.
Push up the lock release button
for the Duplex Reversal Unit, and
then hold it in place.
Lower the Duplex Reversal Unit
slowly until it stops, and remove
the misfed paper.
Raise the Duplex Reversal Unit
slowly and insert until it clicks
into place. Raise the left cover,
and close it securely by pushing
the area labeled "PUSH".
ZDJY210J
ZDJY211J
ZDJY212J
ZDJH207J
JupP1k_GB_Mainte_F_FM.book Page 97 Thursday, August 22, 2002 4:23 PMTroubleshooting
98
4
Removing Jammed Staples
When "Add Staples " appears on the
panel display, or when the printer
d o e s n ot s t ap l e e v e n a f t e r i t i s in -
s t r u c t e d t o , t h e s t a p l e s m i g h t b e
jammed.
Open the front cover for the 2
Tray Finisher.
The stapler is attached to the position shown in the illustration.
Remove the cartridge by pulling
the green knob in the direction of
the arrow.
Open the face plate of the cartridge to unlock it.
Remove the jammed staples.
Close the face plate of the cartridge until it clicks into place.
Add Staples
ZDJP216J
ZDJP217J
ZDJP227J
ZDJP228J
ZDJP229J
JupP1k_GB_Mainte_F_FM.book Page 98 Thursday, August 22, 2002 4:23 PMRemoving Jammed Staples
99
4
Slant and insert the cartridge ( ),
and push in until it clicks into
place ( ).
Close the front cover for the 2
Tray Finisher.
ZDJP218J
JupP1k_GB_Mainte_F_FM.book Page 99 Thursday, August 22, 2002 4:23 PMTroubleshooting
100
4
Adding Staples
When "Add Staples " appears on the
panel display, add a new staple refill.
Open the front cover for the 2
Tray Finisher.
The stapler is attached to the position shown in the illustration.
Remove the cartridge by pulling
the green knob in the direction of
the arrow.
Push the areas labeled "PUSH",
located on both sides of the stapler.
The case cover at top floats up.
Pull the case cover up.
Hook your finger in the hole of
the empty refill case to pull it out.
Add Staples
ZDJP216J
ZDJP217J
ZDJP222J
ZDJP223J
ZDJP224J
JupP1k_GB_Mainte_F_FM.book Page 100 Thursday, August 22, 2002 4:23 PMAdding Staples
101
4
Push in until the arrow on the refill case lines up with the arrow
on the refill case cover.
Push the case cover down until it
clicks into place.
Pull out the ribbon used for bundling the staples.
Note
? Remove the entire length of the
ribbon.
Slant and insert the cartridge ( ),
and push in unt i l it c li ck s into
place ( ).
Close the front cover for the 2
Tray Finisher.
ZDJP225J
ZDJP230J
ZDJP226J
ZDJP218J
JupP1k_GB_Mainte_F_FM.book Page 101 Thursday, August 22, 2002 4:23 PMTroubleshooting
102
4
Removing Punch-hole Chips
When "Punch-hole Chips are Full" appears on the panel display, the punch
waste box is full. Follow these steps to
remove paper chips.
Note
? Same message appears when the
punch waste box is not installed
correctly.
Open the front cover for the 2
Tray Finisher.
The punch waste box is attached to
the position shown in the illustration.
Pull out the punch waste box and
remove the paper chips.
Re-install the punch waste box.
Close the front cover for the 2
Tray Finisher.
When the message appears
even after removing the
Punch-hole chips
When the "Punch-hole Chips are Full"
message appears on the control panel
even the punch waste box is not full,
p u n c h - h o l e c h i p s m i g h t b e s t u c k
around the punch waste box hole as
shown in the illustration. Remove the
punch-hole chips around the hole.
Punch-hole Chips
are Full
ZDJP219J
ZDJP220J
JupP1k_GB_Mainte_F_FM.book Page 102 Thursday, August 22, 2002 4:23 PM103
5. Appendix
When the Front Cover Does Not Close
When "Close Front Cover" appears on
the panel display, even if the cover
seems to be closed properly, it is not.
When the front cover does not close,
confirm that the Transfer Unit is attached firmly.
The Transfer Unit is attached to the
position shown in the illustration.
Turn off the power switch and
unplug the power cable.
If the light brown lever is in the
po s i t ion shown in the i l lu st ration, turn it counterclockwise.
Push in the Transfer Unit until it
stops.
Confirm that the protrusion inside
the printer is in the upper left hole
of the Transfer Unit.
Turn the light brown lever clockwise.
Close
Front Cover
ZDJH995J
ZDJH014E
ZDJH999J
ZDJH992J
ZDJH020E
JupP1k_GB_Mainte_F_FM.book Page 103 Thursday, August 22, 2002 4:23 PMAppendix
104
5
Close the front cover slowly by
pushing the two areas on the left
and right.
Plug in the power cable and turn
on the power switch.
ZDJH041J
JupP1k_GB_Mainte_F_FM.book Page 104 Thursday, August 22, 2002 4:23 PMMoving and Transporting the Printer
105
5
Moving and Transporting the Printer
R CAUTION:
Note
? The printer weights approximately 83 kg.
Repack the printer in its original packing materials for transporting.
Important
? Be sure to disconnect all cables from the printer before transporting it.
? The printer is a precision piece of machinery. Take care to avoid damage during shipment.
Moving the Printer
R CAUTION:
Note
? The machine weighs is about 83 kg.
Moving the printer in the short distance
Be sure to check the following points:
• The power switch is turned off.
• The power cable is unplugged from the wall outlet.
• The interface cable is unplugged from the printer.
If you have installed external options, remove them.
Be sure to close the bypass tray and the front cover.
• When moving the machine, each person should hold the handle, where two
are located on opposite sides, and lift slowly. Lifting it carelessly or dropping
it may cause an injury.
• When you move the printer, remember to unplug the power cord from the
wall outlet to avoid a fire or an electric shock.
• When you pull out the plug from the socket, grip the plug to avoid damaging
the cord and causing a fire or an electric shock.
• When lifting the machine, use the inset grips on both sides. Otherwise the
printer could break or cause injury if dropped.
• Before moving the machine, unplug the power cord from the outlet. If the
cord is unplugged abruptly, it could become damaged. Damaged plugs or
cords can cause an electrical or fire hazard.
JupP1k_GB_Mainte_F_FM.book Page 105 Thursday, August 22, 2002 4:23 PMAppendix
106
5
Lift the printer and move it horizontally to the place where you want to install it.
Important
? Be sure to move the printer horizontally. Moving the printer slowly avoiding
the toner to scatter.
? If the Paper Feed Unit(s) is installed, detach it and move the printer separately.
JupP1k_GB_Mainte_F_FM.book Page 106 Thursday, August 22, 2002 4:23 PMConsumables
107
5
Consumables
R CAUTION:
Toner cartridge
*1
A4 5% test chart, 5 pages/job
Note
? The actual number of printed pages you get from a particular toner cartridge depends on the type and size of paper you are using, the contents of
your print images, and printing environment conditions. All this means
that a toner cartridge might require replacement sooner than the normal
life described above.
? Toner cartridges that come with the printer are for setup purposes, and
will not provide the number of pages described above. The average
number of printable pages that can be expected from the toner cartridges
included in the printer are as follows:
• Black toner cartridge : about 10,000 pages
• Cyan, magenta and yellow toner cartridges : about 5,000 pages for each
cartridge.
Staple Cartridge
• Our products are engineered to meet the highest standards of quality and
functionality. When purchasing expendable supplies, we recommend using
only those specified by an authorized dealer.
Toner cartridge Average printable number of pages per cartridge
*1
Cyan 10,000 pages
Magenta 10,000 pages
Yellow 10,000 pages
Black 20,000 pages
Cartridge type Number of shots
Staple cartridge 5000 shots × 1 with cartridge
Staple Refill cartridge Refill 5000 shots × 3
JupP1k_GB_Mainte_F_FM.book Page 107 Thursday, August 22, 2002 4:23 PMAppendix
108
5
Other consumables
Note
? Actual life of consumables depends on the type and size of paper you are
using, the contents of your print images, and printing environment conditions. All that means that consumables might require replacement sooner
than the life indicated. Furthermore, the life of color consumables may considerably shorten as mixed printing of black & white pages and color pages
frequently occurs.
*1
A4 5% test chart, 5 pages/job
*2
When printing each page as a single job, the unit needs extra idling, thus reducing
the unit's print life by half.
Name Consumables
Average printable number of
pages
*1
Printer Maintenance
Kit Type 3800A
Color Photoconductor Unit × 3 50,000 pages
*2
Printer Maintenance
Kit Type 3800B
Color Development Unit × 3 100,000 pages
*2
Printer Maintenance
Kit Type 3800C
Fusing Unit × 1 100,000 pages
*2
Printer Maintenance
Kit Type 3800D
Black Development Unit × 1 100,000 pages
*2
Printer Maintenance
Kit Type 3800E
Waste Toner Bottle × 1 50,000 pages
Printer Maintenance
Kit Type 3800F
Black Photoconductor Unit × 1 50,000 pages
*2
Printer Maintenance
Kit Type 3800G
Fuser Oil Unit × 1 20,000 pages
*2
Printer Maintenance
Kit Type 3800H
Paper Feed Rollers × 1 150,000 pages
JupP1k_GB_Mainte_F_FM.book Page 108 Thursday, August 22, 2002 4:23 PM109
INDEX
A
Adding Staples, 100
Adjusting the Color Registration, 34
Auto Adjust, 34
Manual Adjust, 39
Adjusting the Image Density, 43
Adjusting the Registration of the Trays, 44
Appendix, 103
B
Bypass Tray
Custom Size, 66
Paper Type, 67
C
Caution, ii
Cleaning the DustProof Glass, 33
Cleaning the Registration Roller, 32
Clearing and Adjusting the Printer, 31
Color Adjustment
Checking the Test Sheet, 41
Consumables, 107
D
Data In indicator, 82
Detaching the 2 Tray Finisher, 88
Detaching the SR770 (2 Tray Finisher), 1
Display panel, messages, 69
E
Energy Star, iv
Envelopes, 55
Error, 69
Error indicator, 81
L
Loading Paper, 53, 58
Optional Paper Feed Unit, 59
Tray 1, 58
Tray 2, 59
Loading paper
Bypass Tray, 64
Paper Bank PS470, 60
paper size, 61
paper type, 63
M
messages, 69
Moving the Printer, 105
O
OHP transparencies, 54
Online indicator, 81
Online key, 81
Opening and Closing the Duplex Reversal
Unit, 2, 89
Other Printing Problems, 84
P
Paper and Other Media, 47
Paper Size, 47
Plain Paper, 54
Printable Area, 57
Printer Does Not Print, 81
JupP1k_GB_Mainte_F_FM.book Page 109 Thursday, August 22, 2002 4:23 PM110
R
Remove Misfed Paper
Duplex Unit, 96
Finisher, 94
Fusing Unit, 92
Internal Path, 92
Mailbox, 94
Paper Tray, 96
Removing Jammed Staples, 98
Removing Misfed Paper, 88
Removing Misfed Paper into the Duplex
Feed Unit, 89
Removing Punch-hole Chips, 102
Replacing Consumables and Maintenance Kit, 1
Replacing the Development Unit, 15
Replacing the Dustproof Filter, 24
Replacing the Fuser Oil Unit, 6
Replacing the Fusing Unit, 19
Replacing the Photoconductor Unit, 10
Replacing the Toner Cartridge, 3
Replacing the Waste Toner Bottle, 26
S
Storing Paper, 53
T
Thick Paper, 54
Toner Cartridge, 107
Troubleshooting, 69
W
Warning, ii
When the Front Cover Does Not Close, 103
JupP1k_GB_Mainte_F_FM.book Page 110 Thursday, August 22, 2002 4:23 PM111
MEMO
JupP1k_GB_Mainte_F_FM.book Page 111 Thursday, August 22, 2002 4:23 PM112 EE GB G060
MEMO
JupP1k_GB_Mainte_F_FM.book Page 112 Thursday, August 22, 2002 4:23 PMPaper type: Wood Free 80g/m2, Paper Thickness=100 µm // Pages in book=120 // Print scale=81%
Gap (when printed at 81% scale) = Pages in book × Paper thickness / 2 = 6.000000 mm
Introduction
This manual describes detailed instructions on the operation and notes about the use of this machine.
To get maximum versatility from this machine all operators are requested to read this manual carefully
and follow the instructions. Please keep this manual in a handy place near the machine.
Copyright © 2001, 2002 Ricoh Co., Ltd.Paper type: Wood Free 80g/m2, Paper Thickness=100 µm // Pages in book=120 // Print scale=81%
Gap (when printed at 81% scale) = Pages in book × Paper thickness / 2 = 6.000000 mm
Operating Instructions Maintenance Guide
Operating Instructions Maintenance Guide
RICOH COMPANY, LTD.
15-5, Minami Aoyama 1-chome,
Minato-ku, Tokyo 107-8544, Japan
Phone: +81-(0)3-3479-3111
Operating Instructions
Maintenance Guide
For safety, please read this manual carefully before you use this product and keep it
handy for future reference.
Overseas Affiliates
U.S.A.
RICOH CORPORATION
5 Dedrick Place
West Caldwell, New Jersey 07006
Phone: +1-973-882-2000
The Netherlands
RICOH EUROPE B.V.
Groenelaan 3, 1186 AA, Amstelveen
Phone: +31-(0)20-5474111
United Kingdom
RICOH UK LTD.
Ricoh House,
1 Plane Tree Crescent, Feltham,
Middlesex, TW13 7HG
Phone: +44-(0)20-8261-4000
Germany
RICOH DEUTSCHLAND GmbH
Mergenthalerallee 38-40,
65760 Eschborn
Phone: +49-(0)6196-9060
France
RICOH FRANCE S.A.
383, Avenue du Général de Gaulle
BP 307-92143 Clamart Cedex
Phone: +33-(0)-821-01-74-26
Spain
RICOH ESPAÑA S.A.
Avda. Litoral Mar, 12-14,
08005 Barcelona
Phone: +34-(0)93-295-7600
Italy
RICOH ITALIA SpA
Via della Metallurgia 12,
37139 Verona
Phone: +39-045-8181500
Hong Kong
RICOH HONG KONG LTD.
21/F., Tai Yau Building,
181, Johnston Road,
Wan Chai, Hong Kong
Phone: +852-2862-2888
Singapore
RICOH ASIA PACIFIC PTE.LTD.
260 Orchard Road,
#15-01/02 The Heeren,
Singapore 238855
Phone: +65-830-5888
Model number: Aficio AP3800C
Printed in The Netherlands
EE GB G060-6585B
Operating Instructions
Printer Reference
Read this manual carefully before you use this product and keep it handy for future
reference.
For safety, please follow the instructions in this manual.Introduction
This manual contains detailed instructions on the operation and maintenance of this machine. To get
maximum versatility from this machine all operators should carefully read and follow the instructions in
this manual. Please keep this manual in a handy place near the machine.
Please read the Safety Information before using this machine. It contains important information related
to USER SAFETY and PREVENTING EQUIPMENT PROBLEMS.
Notes:
The name of the applications do not appear in the following pages. Confirm which applications you will
be using before reading this manual.
Consumables:
Power Source
120 V, 60 Hz, 10 A or more
Please be sure to connect the power cord to a power source as above.
Operator Safety:
This machine is considered a CDRH class 1 laser device, safe for office/ EDP use. The machine contains 10-milliwatt, 760 - 800 nanometer wavelength, GaAIAs laser diode. Direct (or indirect reflected)
eye contact with the laser beam might cause serious eye damage. Safety precautions and interlock
mechanisms have been designed to prevent any possible laser beam exposure to the operator.
Laser Safety:
The Center for Devices and Radiological Health (CDRH) prohibits the repair of laser-based optical unit
in the field. The optical housing unit can only be repaired in a factory or at a location with the requisite
equipment. The laser subsystem is replaceable in the field by a qualified Customer Engineer. The laser
chassis is not repairable in the field. Customer engineers are therefore directed to return all chassis and
laser subsystems to the factory or service depot when replacement or the optical subsystem is required.
Important
Parts of this manual are subject to change without prior notice. In no event will the company be liable
for direct, indirect, special, incidental, or consequential damages as a result of handling or operating
the machine.
Caution:
Use of controls or adjustment or performance of procedures other than those specified in this manual
might result in hazardous radiation exposure.
Do not attempt any maintenance or troubleshooting other than that mentioned in this manual. This machine
contains a laser beam generator and direct exposure to laser beams can cause permanent eye damage.
Two kinds of size notation are employed in this manual. With this machine refer to the inch version.
Ricoh shall not be responsible for any damage or expense that might result from the use of parts other
than genuine Ricoh parts in your Ricoh office product.
For good copy quality, Ricoh recommends that you use genuine Ricoh toner.
Descriptions in this manual Application
PRINTER MANAGER FOR ADMINISTRATOR Aficio Manager for Admin
PRINTER MANAGER FOR CLIENT Aficio Manager for Client
Consumables Name
Toner cartridges COLOR TONER Type306 Cyan
COLOR TONER Type306 Magenta
COLOR TONER Type306 Yellow
TONER Type306 Black
Other consumables Waste Toner Bottle Type306
Photo Conductor Unit Type306
Fuser Oil Type306
Charger Unit Type306i
Trademarks
RICOH-SCRIPT2®
is a registered trademark of Ricoh Company.
Microsoft®
, Windows®
and Windows NT®
are registered trademarks of Microsoft Corporation in the United States and/or other countries.
Adobe®
, PostScript®
, Acrobat®
and PageMaker®
are registered trademarks of
Adobe System Incorporated.
Ethernet®
is a registered trademark of Xerox Corporation.
AppleTalk, Apple, Macintosh, TrueType and LaserWriter are registered trademarks of Apple Computer, Incorporated.
Other product names used herein are for identification purposes only and might
be trademarks of their respective companies. We disclaim any and all rights in
those marks.
Notes:
Some illustrations might be slightly different from your machine.
Certain options might not be available in some countries. For details, please contact your local dealer.
Notes:
The proper names of the Windows operating systems are as follows:
• Microsoft®
Windows®
95 operating system
• Microsoft®
Windows®
98 operating system
• Microsoft®
Windows®
2000 Professional
• Microsoft®
Windows®
2000 Server
• Microsoft®
Windows NT®
Server operating system Version 4.0
• Microsoft®
Windows NT®
Workstation operating system Version 4.0ii
Safety Information
When using your equipment, the following safety precautions should always be
followed.
Safety During Operation
In this manual, the following important symbols are used:
R WARNING:
R WARNING:
Indicates a potentially hazardous situation which, if instructions are
not followed, could result in death or serious injury.
R CAUTION:
Indicates a potentially hazardous situation which, if instructions are not followed, may result in minor or moderate injury or damage to property.
• Connect the power cord directly into a wall outlet and never use an extension cord.
• Confirm that the wall outlet is near the machine and freely accessible,
so that in event of an emergency, it can be unplugged easily.
• Disconnect the power plug (by pulling the plug, not the cable) if the
power cable or plug becomes frayed or damaged.
• To avoid hazardous electric shock or laser radiation exposure, do not
remove any covers or screws other than those specified in this manual.
• Turn off the power and disconnect the power plug (by pulling the plug,
not the cable) if any of the following conditions exist:
• You spill something into the equipment.
• You suspect that your equipment needs service or repair.
• Your equipment's cover has been damaged.
• Do not incinerate spilled toner or used toner. Toner dust is flammable
and might ignite when exposed to an open flame.
• Disposal should take place at an authorized dealer or appropriate collection site.
• If you dispose of the used toner containers yourself, dispose of them
according to local regulations.iii
R CAUTION:
• Protect the equipment from dampness or wet weather, such as rain, snow,
and so on.
• Unplug the power cord from the wall outlet before you move the equipment.
While moving the equipment, you should take care that the power cord will
not be damaged under the equipment.
• When you disconnect the power plug from the wall outlet, always pull the
plug (not the cable).
• Do not allow paper clips, staples, or other small metallic objects to fall inside
the equipment.
• Do not eat or swallow toner.
• Keep toner (used or unused) and toner cartridge out of reach of children.
• For environmental reasons, do not dispose of the equipment or expended
supplies at a household waste collection point. Disposal should take place
at an authorized dealer or an appropriate collection site.
• Our products are engineered to meet the highest standards of quality and
functionality. When purchasing expendable supplies, we recommend using
only those specified by an authorized dealer.
• The inside of the machine becomes very hot. Do not touch the parts with a
label indicating a “hot surface”. Touching a “hot surface” could result in a
burn injury.
• If you use this printer in a cold area, leave the printer on. Otherwise, severe
cold might damage sensitive components inside the printer.iv
Energy Star Program
v Low-power mode (Energy Saver mode)
This printer automatically lowers its power consumption 60 minutes after the
last operation has been completed when the Energy Level is set to level 1. To
exit Low-power (Energy Saver) mode, press any key on the operation panel.
To change the setting of the Energy Saver mode, see P.83 “Using the Operation
Panel”.
v Specifications
-Recycled Paper
In accordance with the ENERGY STAR Program, we recommend use of recycled
paper which is environment friendly. Please contact your sales representative
for recommended paper.
As an ENERGY STAR Partner, we have determined that this machine model meets the ENERGY STAR Guidelines for energy efficiency.
The ENERGY STAR Guidelines intend to establish an international energy-saving system for developing and introducing energy-efficient office equipment to deal with environmental issues, such as global warming.
When a product meets the ENERGY STAR Guidelines for energy efficiency, the Partner shall place the ENERGY STAR logo onto the machine model.
This product was designed to reduce the environmental impact associated with office
equipment by means of energy-saving features, such as Low-power mode.
Simplex printer Duplex printer
Lower-power
mode
(Energy Saver
mode)
Power Consumption
45 W or less
Default Time 60 minutesv
Manuals for This Printer
There are five manuals that separately describe the procedures for the installation of a printer and for the operation and maintenance of the printer and its optional equipment.
To enhance safe and efficient operation of the printer, all users should read and
follow the instructions contained in the following manuals.
v Quick Installation Guide
Describes the procedures for installing the printer.
v Setup Guide
Describes the procedures and provides necessary information about setting
up the printer and its options.
v Printer Reference
Describes the procedures and provides necessary information about using
the printer and its options. The manual is included as a PDF file on the CDROM (this manual).
v RICOH-SCRIPT2 Operating Instructions
Describes the menus and features you can set using the RICOH-SCRIPT2
printer driver. The manual is provided as a PDF file which is included on the
CD-ROM labeled “Printer Drivers and Utilities”.
v Network Interface Board Operating Instructions
Describes the procedures and provides necessary information about setting
up and using the printer in a network environment. The manual is provided
as a PDF file which is included on the CD-ROM labeled “Printer Drivers and
Utilities”.vi
How to Read This Manual
Symbols
In this manual, the following symbols are used:
R WARNING:
This symbol indicates a potentially hazardous situation which, if instructions
are not followed, could result in death or serious injury.
R CAUTION:
This symbol indicates a potentially hazardous situation which, if instructions
are not followed, may result in minor or moderate injury or damage to property.
* The statements above are notes for your safety.
Important
If this instruction is not followed, paper might be misfed, originals might be
damaged, or data might be lost. Be sure to read this.
Preparation
This symbol indicates the prior knowledge or preparations required before operating.
Note
This symbol indicates precautions for operation, or actions to take after misoperation.
Limitation
This symbol indicates numerical limits, functions that cannot be used together,
or conditions in which a particular function cannot be used.
Reference
This symbol indicates a reference.
[ ]
Keys that appear on the machine's panel display.
Keys and buttons that appear on the computer's display.
{ }
Keys built into the machine's operation panel.
Keys on the computer's keyboard.vii
TABLE OF CONTENTS
1.Uninstalling the Printer Driver and Software
Uninstalling the IPDL-C Printer Driver..................................................... 1
Windows 95/98 - Uninstalling the IPDL-C Printer Driver ............................... 1
Windows 2000 - Uninstalling the IPDL-C Printer Driver ................................ 1
Windows NT 4.0 - Uninstalling the IPDL-C Printer Driver ............................. 2
Uninstalling the RICOH-SCRIPT2 Printer Driver..................................... 3
Windows 95/98 - Uninstalling the RICOH-SCRIPT2 Printer Driver............... 3
Windows 2000 - Uninstalling the RICOH-SCRIPT2 Printer Driver................ 3
Windows NT 4.0 - Uninstalling the RICOH-SCRIPT2 Printer Driver ............. 4
Macintosh - Uninstalling the RICOH-SCRIPT2 Printer Driver ....................... 4
2.Setting Up the Printer Driver and Canceling a Print Job
IPDL-C Accessing the Printer Properties................................................ 5
Windows 95/98 - Accessing the Printer Properties ....................................... 5
Windows 2000 - Accessing the Printer Properties ........................................ 6
Windows NT 4.0 - Accessing the Printer Properties ..................................... 8
RICOH-SCRIPT2 - Setting up for Printing ............................................. 10
Windows 95/98 - Accessing the Printer Properties ..................................... 10
Windows 2000 - Accessing the Printer Properties ...................................... 11
Windows NT 4.0 - Accessing the Printer Properties ................................... 13
Macintosh - Setting up for Printing .............................................................. 15
Canceling a Print Job.............................................................................. 17
Windows 95/98 - Canceling a Print Job ...................................................... 17
Windows 2000 - Canceling a Print Job ....................................................... 17
Windows NT 4.0 - Canceling a Print Job .................................................... 18
Macintosh - Canceling a Print Job .............................................................. 19
3.Paper and Other Media
Paper and Other Media Supported by This Printer .............................. 21
Paper Types and Sizes ............................................................................... 21
Paper Recommendations............................................................................ 24
Printable Area ............................................................................................. 29
Loading Paper.......................................................................................... 30
Loading Paper in the Paper Tray ................................................................ 30
Loading Paper in the Bypass Tray .............................................................. 32
Sliding out the Output Tray Extender .......................................................... 35
4.Troubleshooting
Error & Status Messages........................................................................ 37
Printed Error Message ................................................................................ 37
Error & Status Messages on the Operation Panel ...................................... 38
Getting Printer Information over the Network.............................................. 44viii
Printer Does Not Print ............................................................................. 49
Other Printing Problems......................................................................... 53
Removing Misfed Paper.......................................................................... 58
When the Message "Remove Misfeed From Paper Tray" Appears ............ 58
When the Message "Open Front Cover Remove Misfeed" Appears .......... 59
When the Message "Remove Misfeed From Output Tray" Appears ........... 60
When the Message "Remove Misfeed Duplex Base Unit" Appears ........... 63
When the Message "Remove Misfeed From Rear Cover" Appears ........... 64
Cleaning and Adjusting the Printer ....................................................... 65
Cleaning the Friction Pad............................................................................ 65
Cleaning the Charger .................................................................................. 65
Cleaning the Dust-Proofing Glass............................................................... 66
Adjusting the Image Density ....................................................................... 67
Setting the Toner Empty Menu ................................................................... 68
Adjusting the Setting of Registration of the Paper Tray .............................. 69
Replacing Consumables......................................................................... 71
Replacing Toner Cartridge .......................................................................... 71
Replacing the Photoconductor Unit............................................................. 74
Replacing the Fuser Oil Bottle and Ozone Filter ......................................... 76
Replacing the Waste Toner Bottle .............................................................. 78
Replacing the Charger ................................................................................ 80
5.Using the Operation Panel
Setting Menu............................................................................................ 83
Protecting the Menus.............................................................................. 85
Protecting the Menus .................................................................................. 85
Removing Protection................................................................................... 86
Menu Table............................................................................................... 88
Menu Settings.......................................................................................... 90
IPDL-C Menu .............................................................................................. 90
RPS2 Menu................................................................................................. 90
System Menu .............................................................................................. 94
Changing the Printer Language .................................................................. 98
Printing the Configuration Page ............................................................ 99
Interpreting the Configuration Page .................................................... 100
Interpreting the Configuration Page/IPDL-C ............................................. 100
Interpreting Configuration Page/RICOH-SCRIPT2 ................................... 102
Printing the Color Sample .................................................................... 103
Resetting Menus.................................................................................... 104
Administering Printing by User Code.................................................. 106
Viewing the Number of Pages Printed Under Each User Code ................ 107
Reading the Statistics Report.................................................................... 108
Protecting the User Code Record ............................................................. 108
Deleting the User Code Record ................................................................ 109ix
Using the Job Log ................................................................................. 111
Printing the Job Log .................................................................................. 111
Reading the Job Log ................................................................................. 113
6.Appendix
Color Guide............................................................................................ 115
Color Printing Basics................................................................................. 115
Memory Capacity and Paper Size ........................................................ 117
Low Memory.............................................................................................. 118
Moving and Transporting the Printer .................................................. 119
Specifications ........................................................................................ 120
Mainframe ................................................................................................. 120
Options...................................................................................................... 123
Consumables ......................................................................................... 125
INDEX...................................................................................................... 127x1
1. Uninstalling the Printer
Driver and Software
Uninstalling the IPDL-C Printer Driver
This section describes how to uninstall the IPDL-C printer driver. The actual
procedure may differ depending on the operating system.
Follow the appropriate procedure below.
Windows 95/98 - Uninstalling the IPDL-C Printer Driver
A Close all the applications that are currently running.
B Click [Start] on the taskbar, point to [Settings], and then click [Printers].
The [Printers] window appears.
C Click the icon of the printer you want to remove.
D On the [File] menu, click [Delete].
A confirmation dialog box appears.
E Click [Yes] to uninstall the printer driver.
Windows 2000 - Uninstalling the IPDL-C Printer Driver
Limitation
r Uninstalling a printer driver requires Manage Printers permission. Members
of the Administrators and Power Users groups have Manage Printers permission by default. When you uninstall a printer driver, log on using an account
that has Manage Printers permission.
A Close all the applications that are currently running.
B Click [Start] on the taskbar, point to [Settings], and click [Printers].
The [Printers] window appears.
C Click the icon of the printer you want to remove.
D On the [File] menu, click [Delete].
A confirmation dialog box appears.
E Click [Yes] to uninstall the printer driver.Uninstalling the Printer Driver and Software
2
1
Windows NT 4.0 - Uninstalling the IPDL-C Printer Driver
Limitation
r Uninstalling the printer driver requires Full Control access Permission. Members of the Administrators, Server Operators, Print Operators, and Power Users groups have Full Control permission by default. When you uninstall a
printer driver, log on under Full Control permission.
A Close all the applications that are currently running.
B Click [Start] on the taskbar, point to [Settings], and then click [Printers].
The [Printers] window appears.
C Click the icon of the printer you want to remove.
D On the [File] menu, click [Delete].
A confirmation dialog box appears.
E Click [Yes] to uninstall the printer driver.Uninstalling the RICOH-SCRIPT2 Printer Driver
3
1
Uninstalling the RICOH-SCRIPT2 Printer
Driver
This section describes how to uninstall the RICOH-SCRIPT2 printer driver. The
actual procedure may differ depending on the operating system.
Follow the appropriate procedure below.
Windows 95/98 - Uninstalling the RICOH-SCRIPT2 Printer Driver
A Close all applications that are currently running.
B Click [Start] on the taskbar, point to [Settings], and then click [Printers].
The [Printers] window appears.
C Click the icon of the printer you want to remove.
D On the [File] menu, click [Delete].
A confirmation dialog box appears.
E Click [Yes] to uninstall the printer driver.
Windows 2000 - Uninstalling the RICOH-SCRIPT2 Printer Driver
Limitation
r Uninstalling a printer driver requires Manage Printers permission. Members
of the Administrators and Power Users groups have Manage Printers permission by default. When you uninstall a printer driver, log on using an account
that has Manage Printers permission.
A Close all the applications that are currently running.
B Click [Start] on the taskbar, point to [Settings], and click [Printers].
The [Printers] window appears.
C Click the icon of the printer you want to remove.
D On the [File] menu, click [Delete].
A confirmation dialog box appears.
E Click [Yes] to uninstall the printer driver.Uninstalling the Printer Driver and Software
4
1
Windows NT 4.0 - Uninstalling the RICOH-SCRIPT2 Printer Driver
Limitation
r Uninstalling a printer driver requires Full Control access permission. Members of the Administrators, Server Operators, Print Operators, and Power Users groups have Full Control permission by default. When you uninstall a
printer driver, log on under Full Control permission.
A Close all applications that are currently running.
B Click [Start] on the taskbar, point to [Settings], and then click [Printers].
The [Printers] window appears.
C Click the icon of the printer you want to remove.
D On the [File] menu, click [Delete].
A confirmation dialog box appears.
E Click [Yes] to uninstall the printer driver.
Macintosh - Uninstalling the RICOH-SCRIPT2 Printer Driver
A Drag the PPD file you want to uninstall inside the following folder to
[Trash].
\System Folder\Extensions\Printer Descriptions\
B Drag the PPD file you want to uninstall inside the following folder to
[Trash].
\System Folder\Preferences\Printing Prefs\Parsed PPD
Folder\5
2. Setting Up the Printer Driver
and Canceling a Print Job
IPDL-C Accessing the Printer Properties
Windows 95/98 - Accessing the Printer Properties
There are two methods you can use to open the Printer Properties.
Making printer default settings
To make the printer default settings, first open the Printer Properties from the
[Printers] window.
Note
r The following tabs are standard Windows tabs. For more information about
these tabs, see the documentation that comes with the Windows operating
system.
• Windows 95:
[General], [Details] and [Sharing]
• Windows 98:
[General], [Details], [Color Management] and [Sharing]
r Profiles set on the [Color Management] tab are not supported.
A Click [Start] on the taskbar, point to [Settings], and then click [Printers].
The [Printers] window appears.
B Click the icon of the printer whose default settings you want to change.
C On the [File] menu, click [Properties].
The Printer Properties appear.
D Set desired settings and click [OK].
Making printer settings from an application
To make the printer settings for a specific application, open the Printer Properties from that application. The following example describes how to make settings for the WordPad application that comes with Windows 95/98.
Note
r The actual procedures you should follow to open the Printer Properties may
differ depending on the application. For more information about the procedures, see the documentation that comes with the application you are using.Setting Up the Printer Driver and Canceling a Print Job
6
2
r When you use some applications, the driver's initial default settings of the applications might be applied over the printer driver's setting.
r Any settings you make in the following procedure are valid for the current
application only.
A On the [File] menu, click [Print].
The [Print] dialog box appears.
B From the [Name:] list, select the printer you want to use, and then click [Properties].
The Printer Properties appear.
C Set desired settings and click [OK].
D Click [OK] to start printing.
Windows 2000 - Accessing the Printer Properties
Making printer default settings - Printer Properties
Limitation
r Changing the printer settings requires Manage Printers permission. Members
of the Administrators and Power Users groups have Manage Printers permission by default. When you set up options, log on using an account that has
Manage Printers permission.
Note
r The following tabs are standard Windows tabs. For more information about
these tabs, see the documentation that comes with the Windows operating
system.
• [General], [Sharing], [Ports], [Advanced], [Color Management] and [Security]
A Click [Start] on the taskbar, point to [Settings], and then click [Printers].
The [Printers] window appears.
B Click the icon of the printer whose default setting you want to change.
C On the [File] menu, click [Properties].
The Printer Properties appear.
D Set desired settings and click [OK].
Note
r Settings you make here are used as the default settings for all applications.IPDL-C Accessing the Printer Properties
7
2
Making printer default settings – Printing Preferences Properties
Limitation
r Changing the printer settings requires Manage Printers permission. Members
of the Administrators and Power Users groups have Manage Printers permission by default. When you set up options, log on using an account that has
Manage Printers permission.
A Click [Start] on the taskbar, point to [Settings], and then click [Printers].
The [Printers] window appears.
B Click the icon of the printer whose default settings you want to change.
C On the [File] menu, click [Printing Preferences].
The Printing Preferences Properties appear.
D Set desired settings and click [OK].
Note
r Settings you make here are used as the default settings for all applications.
Making printer settings from an application
To make the printer settings for a specific application, open the Printing Preferences Properties from that application. The following example describes how to
make settings for the WordPad application that comes with Windows 2000.
Note
r The actual procedures you should follow to open the Printing Preferences
Properties may differ depending on the application. For more information,
see the documentation that comes with the application you are using.
r Any settings you make in the following procedure are valid for the current
application only.
A On the [File] menu, click [Print].
The [Print] dialog box appears.
B Select the printer you want to use in the [Select Printer] box.
C Set desired settings and click [Apply] to start your printing.Setting Up the Printer Driver and Canceling a Print Job
8
2
Windows NT 4.0 - Accessing the Printer Properties
Making printer default settings - Printer Properties
Limitation
r Changing the printer settings requires Full Control access permission. Members of the Administrators, Server Operators, Print Operators, and Power Users groups have Full Control permission by default. When you set up options,
log on under Full Control permission.
Note
r The following tabs are standard Windows tabs. For more information about
these tabs, see the documentation that comes with the Windows operating
system.
• [General], [Ports], [Scheduling], [Sharing] and [Security]
A Click [Start] on the taskbar, point to [Settings], and then click [Printers].
The [Printers] window appears.
B Click the icon of the printer whose default setting you want to change.
C On the [File] menu, click [Properties].
The Printer Properties appear.
D Set desired settings and click [OK].
Note
r Settings you make here are used as the default settings for all applications.
Making printer default settings – Default Document Properties
Limitation
r Changing the printer settings requires Full Control access permission. Members of the Administrators, Server Operators, Print Operators, and Power Users groups have Full Control permission by default. When you set up options,
log on under Full Control permission.
A Click [Start] on the taskbar, point to [Settings], and then click [Printers].
The [Printers] window appears.
B Click the icon of the printer whose default settings you want to change.
C On the [File] menu, click [Document Defaults].
The Default Document Properties appear.IPDL-C Accessing the Printer Properties
9
2
D Set desired settings and click [OK].
Note
r Settings you make here are used as the default settings for all applications.
Making printer settings from an application
To make the printer settings for a specific application, open the Document Properties from that application. The following example describes how to make settings for the WordPad application that comes with Windows NT 4.0.
Note
r The actual procedures you should follow to open the Document Properties
may differ depending on the application. For more information about the
procedures, see the documentation that comes with the application you are
using.
r Any settings you make in the following procedure are valid for the current
application only.
A On the [File] menu, click [Print].
The [Print] dialog box appears.
B From the [Name:] list, select the printer you want to use, and then click [Properties].
The Document Properties appear.
C Set desired settings and click [OK].
D Click [OK] to start printing.Setting Up the Printer Driver and Canceling a Print Job
10
2
RICOH-SCRIPT2 - Setting up for Printing
Windows 95/98 - Accessing the Printer Properties
There are two methods you can use to open the Printer Properties dialog box.
Making printer default settings
To make the printer default settings, first open the Printer Properties from the
[Printers] window.
Note
r The following tabs are standard Windows tabs. For more information about
these tabs, see the documentation that comes with the Windows operating
system.
• Windows 95:
[General], [Details] and [Sharing]
• Windows 98:
[General], [Details], [Color Management] and [Sharing]
Note
r Profiles set on the [Color Management] tab are not supported.
A Click [Start] on the taskbar, point to [Settings], and then click [Printers].
The [Printers] window appears.
B Click the icon of the printer whose default settings you want to change. On
the [File] menu, click [Properties].
The Printer Properties appear.
C Set desired settings and click [OK].
Reference
For more information about making printer default settings, see the “Operating Instructions” for RICOH-SCRIPT2 included as a PDF file on the
CD-ROM.
Making printer settings from an application
To make the printer settings for a specific application, open the Printer Properties from that application. The following example describes how to make settings for the WordPad application that comes with Windows 95.RICOH-SCRIPT2 - Setting up for Printing
11
2
Note
r The actual procedures you should follow to open the Printer Properties may
differ depending on the application. For more information about the procedures, see the documentation that comes with the application you are using.
r When you use some applications, the driver's initial default settings of the applications might be applied over the printer driver's setting.
r Any settings you make in the following procedure are valid for the current
application only.
A On the [File] menu, click [Print].
The [Print] window appears.
B From the [Name:] box, select the printer you want to use, and then click
[Properties].
The Printer Properties appear.
C Set desired settings and click [OK].
Reference
For more information about each tab, see the “Operating Instruction” for
RICOH-SCRIPT2 included as a PDF file on the CD-ROM.
D Click [OK] to start printing.
Windows 2000 - Accessing the Printer Properties
Making printer default settings - Printer Properties
Limitation
r Changing the printer settings requires Manage Printers permission. Members
of the Administrators and Power Users groups have Manage Printers permission by default. When you set up options, log on using an account that has
Manage Printers permission.
Note
r With some applications, the printer driver's settings are not used, and the application's own initial default settings are applied.
r The following tabs are standard Windows tabs. For more information about
these tabs, see the documentation that comes with the Windows operating
system.
• [General], [Sharing], [Ports], [Advanced], [Color Management] and [Security]
A Click [Start] on the taskbar, point to [Settings], and then click [Printers].
The [Printers] window appears.Setting Up the Printer Driver and Canceling a Print Job
12
2
B Click the icon of the printer whose default setting you want to change.
C On the [File] menu, click [Properties].
The Printer Properties appear.
D Set desired settings and click [OK].
Reference
For more information about making printer default settings, see the “Operating Instructions” for RICOH-SCRIPT2 included as a PDF file on the
CD-ROM.
Note
r Settings you make here are used as the default settings for all applications.
Making printer default settings – Printing Preferences Properties
Limitation
r Changing the printer settings requires Manage Printers permission. Members
of the Administrators and Power Users groups have Manage Printers permission by default. When you set up options, log on using an account that has
Manage Printers permission.
A Click [Start] on the taskbar, point to [Settings], and then click [Printers].
The [Printers] window appears.
B Click the icon of the printer whose default settings you want to change.
C On the [File] menu, click [Printing Preferences].
The Printing Preferences Properties appear.
D Set desired settings and click [OK].
Reference
For more information about making printer default settings, see the “Operating Instructions” for RICOH-SCRIPT2 included as a PDF file on the
CD-ROM.
Note
r Settings you make here are used as the default settings for all applications.
Making printer settings from an application
To make the printer settings for a specific application, open the Printing Preferences Properties from that application. The following example describes how to
make settings for the WordPad application that comes with Windows 2000.RICOH-SCRIPT2 - Setting up for Printing
13
2
Note
r General users can change the settings in an application's [Print] window.
r The actual procedures you should follow to open the Printing Preferences
Properties may differ depending on the application. For more information,
see the documentation that comes with the application you are using.
r Any settings you make in the following procedure are valid for the current
application only.
A On the [File] menu, click [Print].
The [Print] window appears.
B Select the printer you want to use in the [Select Printer] box.
C Set desired settings and click [Print] to start your printing.
Reference
For more information about each tab, see the “Operating Instruction” for
RICOH-SCRIPT2 included as a PDF file on the CD-ROM.
D Click [OK] to start your printing.
Windows NT 4.0 - Accessing the Printer Properties
Making printer default settings - Printer Properties
Limitation
r Changing the printer settings requires Full Control access permission. Members of the Administrators, Server Operators, Print Operators, and Power Users groups have Full Control permission by default. When you set up options,
log on under Full Control permission.
Note
r With some applications, the printer driver's settings are not used, and the application's own initial default settings are applied.
r The following tabs are standard Windows tabs. For more information about
these tabs, see the documentation that comes with the Windows operating
system.
• [General], [Ports], [Scheduling], [Sharing] and [Security]
A Click [Start] on the taskbar, point to [Settings], and then click [Printers].
The [Printers] window appears.
B Click the icon of the printer whose default settings you want to change. On
the [File] menu, click [Properties].
The Printer Properties appear.Setting Up the Printer Driver and Canceling a Print Job
14
2
Reference
For more information about making printer default settings, see the “Operating Instructions” for RICOH-SCRIPT2 included as a PDF file on the
CD-ROM.
Note
r Settings you make here are used as the default settings for all applications.
Making printer default settings - Default Document Properties
A Click [Start] on the taskbar, point to [Settings], and then click [Printers].
The [Printers] window appears.
B Click the icon of the printer whose default settings you want to change. On
the [File] menu, click [Document Defaults].
The Default Document Properties appear.
Reference
For more information about making printer default settings, see the “Operating Instructions” for RICOH-SCRIPT2 included as a PDF file on the
CD-ROM.
Note
r Settings you make here are used as the default settings when printing from
applications.
Making printer settings from an application
To make the printer settings for a specific application, open the Document Properties from that application. The following example describes how to make settings for the WordPad application that comes with Windows NT 4.0.
Note
r General users can change the settings in an application's [Print] window.
r The actual procedures you should follow to open the Document Properties
may differ depending on the application. For more information about the
procedures, see the documentation that comes with the application you are
using.
r Any settings you make in the following procedure are valid for the current
application only.
A On the [File] menu, click [Print].
The [Print] window appears.
B From the [Name:] box, select the printer you want to use, and then click
[Properties].
The Printer Properties appear.RICOH-SCRIPT2 - Setting up for Printing
15
2
C Set desired settings and click [OK].
Reference
For more information about each tab, see the “Operating Instruction” for
RICOH-SCRIPT2 included as a PDF file on the CD-ROM.
D Click [OK] to start printing.
Macintosh - Setting up for Printing
Making paper settings from an application
A Open the file you want to print.
B On the [File] menu, click [Page Setup].
[LaserWriter 8 Page Setup] appears.
C Confirm that the printer you want to use is shown in the [Format for:] box.
Note
r If the printer is now shown in the [Format for:] box, use the pop-up menu to
display a list of available printers.
Reference
The actual appearance of the Page Setup depends on the application you
are using. For more information, see the documentation that comes with
the Macintosh.
D From the [Paper:] box, select the paper size.
E Set desired settings and click [OK].
-Small Size Print Area
This printer supports printing on print areas such as “A4 Small” and “Letter
Small” when printing from a Macintosh only with specific versions of the driver.
Printing with the LaserWriter 8.4x (or later) driver supports printing on both
standard and small print areas. However, with LaserWriter 8.3x (or earlier), the
small print area options are not displayed.
With LaserWriter 8.3x (or earlier), select A4, for example, and click [Options] in
the [Page Setup] dialog box, then use the [Larger Print Area] option. Checking [Larger Print Area] produces the same printing result as LaserWriter 8.4x (or later) standard A4 print area. Unchecking the [Larger Print Area] produces the same result
as the LaserWriter 8.4x (or later) “A4 Small” print area.Setting Up the Printer Driver and Canceling a Print Job
16
2
Setting up for printing from an application
A Open the file you want to print.
B On the [File] menu, click [Print].
The Printer Settings appear.
C Confirm that the printer is selected in the [Printer] box.
D Set desired settings and click [Print].
Reference
For more information about setting up for printing from an application,
see the “Operating Instructions” for RICOH-SCRIPT2 included as a PDF
file on the CD-ROM.Canceling a Print Job
17
2
Canceling a Print Job
Windows 95/98 - Canceling a Print Job
A Double-click the printer icon on the task bar.
This opens a window that shows all the print jobs that are currently queued
for printing. Check the current status of the job you want to cancel.
B Click the name of the job you want to cancel.
C On the [Document] menu, click [Cancel Printing].
Note
r You can also open the print job queue window by double-clicking the
printer icon in the [Printers] window.
D Press {Reset} on the operation panel.
A message appears on the panel display indicating that the print job is being
canceled.
Important
r When the printer is being shared by multiple computers, be careful not to
accidentally cancel someone else's print job.
Note
r You cannot stop printing the data that has already been processed internally by the printer. Because of this, printing might continue for a few pages
after you press {Reset}.
r A print job that contains a large volume of data might take considerable
time to stop.
Windows 2000 - Canceling a Print Job
A Double-click the printer icon on the taskbar.
This opens a window that shows all the print jobs that are currently queued
for printing. Check the current status of the job you want to cancel.
B Select the name of the job you want to cancel.
C On the [Document] menu, click [Cancel].
Note
r You can also open the print job queue window by double-clicking the
printer icon in the [Printers] window.Setting Up the Printer Driver and Canceling a Print Job
18
2
D Press {Reset} on the operation panel.
A message appears on the panel display indicating that the print job is being
canceled.
Important
r When the printer is being shared by multiple computers, be careful not to
accidentally cancel someone else's print job.
Note
r You cannot stop printing data that has already been processed internally
by the printer. Because of this, printing might continue for a few pages after you press {Reset}.
r A print job that contains a large volume of data might take considerable
time to stop.
Windows NT 4.0 - Canceling a Print Job
A Double-click the printer icon on the task bar.
This opens a window that shows all the print jobs that are currently queued
for printing. Check the current status of the job you want to cancel.
B Click the name of the job you want to cancel.
C On the [Document] menu, click [Cancel].
Note
r You can also open the print job queue window by double-clicking the
printer icon in the [Printers] window.
D Press {Reset} on the operation panel.
A message appears on the panel display indicating that the print job is being
canceled.
Important
r When the printer is being shared by multiple computers, be careful not to
accidentally cancel someone else's print job.
Note
r You cannot stop printing data that has already been processed internally
by the printer. Because of this, printing might continue for a few pages after you press {Reset}.
r A print job that contains a large volume of data might take considerable
time to stop.Canceling a Print Job
19
2
Macintosh - Canceling a Print Job
A Double-click the printer icon on the desktop.
This opens a window that shows all the print jobs that are currently queued
for printing. Check the current status of the job you want to cancel.
B Click the name of the job you want to cancel.
C Click the pause icon, and then click the trash icon.
D Press {Reset} on the operation panel.
A message appears on the panel display indicating that the print job is being
canceled.
Important
r When the printer is being shared by multiple computers, be careful not to
accidentally cancel someone else's print job.
Note
r You cannot stop printing data that has already been processed internally
by the printer. Because of this, printing might continue for a few pages after you press {Reset}.
r A print job that contains a large volume of data might take considerable
time to stop.Setting Up the Printer Driver and Canceling a Print Job
20
221
3. Paper and Other Media
Paper and Other Media Supported by This
Printer
Paper Types and Sizes
This section describes the type, size, feed direction, and maximum amount of paper that can be loaded into each paper tray in this printer.
Important
r If you use damp or curled paper, a misfeed might occur. In such a case, try
turning over the paper stack in the paper tray. If there is no improvement,
change to paper with less curl.
r Be sure to set the paper size dial to match the actual paper size loaded in the
tray. When the actual paper size is not shown on the dial, set the dial to “p”
and selected the paper size using the operation panel.
r For Tray 1, 2, and 3, the dial setting overrides settings selected with the operation panel.
Note
r The following conventions are used to describe paper feed direction:
r When loading paper having the same size in more than one tray, it is recommended that you load paper in the same direction.
r The supported paper sizes may differ depending on the memory capacity of
the printer. ? P.117 “Memory Capacity and Paper Size”
r For more information about the meanings of symbols, see the notes at the bottom of each table.
Reference
For more information about loading each type of paper, see P.25 “Types of paper and other media”.
Symbol in this manual Symbol on the panel
display
Meaning
K mn Short-edge feed direction
L op Long-edge feed directionPaper and Other Media
22
3
v Paper sizes and paper feed directions supported by each paper tray (Metric version)
• I means that the size is supported and needs to select the paper size using
the operation panel. (The bypass tray has no dial on the tray.) ? P.32 “Loading
Paper in the Bypass Tray”
• m means that the size is supported and indicated on the tray dial. Be sure to
set the paper size dial to match the actual paper size loaded in the tray.
• H means that the size is supported but not indicated on the paper size dial.
You should set the paper size dial to “p”, and select the paper size using the
operation panel. The default setting is Foolscap (8.5“×13”). ? P.31 “Selecting
paper size using the operation panel”
• × means that the size is not supported.
Feed direction
Size (mm)
Bypass tray
Standard tray (Tray 1)
PAPER FEED UNIT Type305
(Tray 2/3)
12x18 K 304.8 × 457.2 I × ×
A3 K 297 × 420 I m m
B4 JIS K 257 × 364 I H H
A4 L 297 × 210 I m m
B5 JIS L 257 × 182 I H H
A5 L 210 × 148 I H ×
B6 JIS K 128 × 182 I × ×
A6 K 105 × 148 I × ×
Double Letter K 279 × 432 I m m
Legal K 216 × 356 I m m
Letter L 279 × 216 I m m
Half Letter L 216 × 140 I H ×
Executive L 276 × 184 I m m
Folio K 210 × 330 I H H
Foolscap K 216 × 330 I H H
F/GL K 203 × 330 I H H
Com#10 Env K 105 × 241 I × ×
DL Env K 110 × 220 I × ×
Custom Size — — I × ×Paper and Other Media Supported by This Printer
23
3
v Paper sizes and paper feed directions supported by each paper tray (Inch version)
• I means that the size is supported and needs to select the paper size using
the operation panel. (The bypass tray has no dial on the tray.) ? P.32 “Loading
Paper in the Bypass Tray”
• m means that the size is supported and indicated on the tray dial. Be sure to
set the paper size dial to match the actual paper size loaded in the tray.
• H means that the size is supported but not indicated on the paper size dial.
You should set the paper size dial to “p”, and select the paper size using the
operation panel. The default setting is Foolscap (8.5“×13”). ? P.31 “Selecting
paper size using the operation panel”
• × means that the size is not supported.
Feed direction
Size (inch)
Bypass tray
Standard tray (Tray 1)
PAPER FEED UNIT Type305
(Tray 2/3)
12x18 K 12" × 18" I × ×
Double Letter K 11" × 17" I m m
Legal K 8
1
/2" × 14" I m m
Letter L 11" × 8
1
/2" I m m
Half Letter L 8
1
/2" × 5
1
/2" I H ×
Executive L 10
1
/2" × 7
1
/4" I m H
A3 K 11.69" × 16.54" I m m
B4 JIS K 10.12" × 14.33" I H H
A4 L 10.12" × 14.33" I m m
B5 JIS L 10.12" × 7.17" I H H
A5 L 8.27" × 5.83" I H ×
B6 JIS K 5.04” × 7.17” I × ×
A6 K 4.13" × 5.83" I × ×
Folio K 8
1
/4" × 13" I H H
Foolscap K 8
1
/2" × 13" I H H
F/GL K 8" × 13" I H H
Com#10 Env K 4
1
/8" × 9
1
/2" I × ×
DL Env K 4.33" × 8.66" I × ×
Custom Size — — I × ×Paper and Other Media
24
3
v Paper weight and number of sheets to be set
*1
Confirm that the top of the stack is not higher than the limit mark indicated on the
side guide of the tray.
Paper Recommendations
Note the following suggestions when handling or selecting paper used with this
printer.
Loading paper
Important
r Do not use paper that is meant for an ink-jet printer or it may stick to the fusing unit and cause a paper misfeed.
r When printing on an OHP transparency that has a print side, load it with the
print side down onto the bypass tray. Not taking this precaution may cause it
to stick to the fusing unit and cause a misfeed.
• Use only the recommended paper types. Print quality cannot be guaranteed
if other paper types are used. ? P.28 “Paper not supported by this printer”
• Do not use paper that has already been printed onto by other printers.
Storing paper
Paper should always be stored properly. Improperly stored paper might result
in poor print quality, paper misfeeds, or printer damage.
Recommendations are as follows:
• Avoid storing paper in humid areas.
• Avoid exposing paper to direct sunlight.
• Store on a flat surface.
• Keep open reams of paper in the package in which the paper came.
Supported paper
weights
Maximum number of
sheets (plain paper)
*1
Bypass tray 64 - 160 g/m2
(17 - 43 lb) 50 (80 g/m2
, 20 lb)
Standard tray 64 - 105 g/m2
(17 - 28 lb) 250 (80 g/m2
, 20 lb)
PAPER FEED UNIT Type305
(option)
64 - 105 g/m2
(17 - 28 lb) 500 (80 g/m2
, 20 lb)Paper and Other Media Supported by This Printer
25
3
Types of paper and other media
v Plain paper
• The standard tray can hold up to 250 sheets.
*1
• The bypass tray can hold up to 50 sheets.
*1
• PAPER FEED UNIT Type305 (option) can hold up to 500 sheets.
*1
*1
: Based on paper that is 80 g/m2
(20 lb) in weight.
• If you print on paper heavier than 105 g/m2
(28 lb), use the bypass tray.
The bypass tray can hold paper up to 160 g/m2
(43 lb) in weight.
• If paper is curled or bent, straighten it before loading.
• When printing on the reverse side of plain paper that is already printed on,
you should load it onto the bypass tray and select [Plain (Duplex Backside)]
from [Paper Type:] with the printer driver.
v Thick paper
• If you print on paper heavier than 105 g/m2
(28 lb), use the bypass tray.
The bypass tray can hold paper up to 160 g/m2
(43 lb) in weight. The print
quality on paper that is thicker cannot be guaranteed.
• The bypass tray can hold up to 25 sheets.
Note
r The number of sheets to be set may vary depending on the paper thickness and paper type.
• When printing on thick paper, you should select the thick paper mode
with the printer driver.
• When printing on the reverse side of thick paper that is already printed on,
you should load it onto the bypass tray and select [Thick (Duplex Backside)]
from [Paper Type:] with the printer driver.
• Auto duplex printing onto thick paper is not available.
v Adhesive labels
• When printing on adhesive labels, use the bypass tray.
• Load adhesive labels into the tray with the print side face down.
TFWY060EPaper and Other Media
26
3
• Remove any unused adhesive labels from the tray after you are finished
printing. Leaving them in the tray can cause them to curl.
• When printing on adhesive labels, you should select the plain paper mode
with the printer driver.
• The bypass tray can hold up to 40 adhesive labels.
Note
r The number of sheets to be set may vary depending on the paper thickness and paper type.
• In duplex printing, do not use adhesive labels.
v OHP transparencies
• When printing on OHP transparencies, use the bypass tray.
• Load OHP transparencies into the tray with the print side face down or
they may stick to the fusing unit and cause a misfeed.
• Remove any unused OHP transparencies from the tray after you are finished printing. Leaving them in the tray may cause them to stick together.
• When printing on OHP transparencies, you should select the OHP transparency mode with the printer driver.
• The bypass tray can hold up to 50 OHP transparency sheets.
Note
r The number of sheets you can set varies depending on the paper thickness and paper type.
• In duplex printing, do not use OHP transparencies or they may stick to the
fusing unit and cause a misfeed.
• When the “OHP Slip” setting is set to “Off” (? P.83 “Using the Operation
Panel”), be sure to remove each OHP transparency immediately after it is
printed.
Note
r If the direction and size of paper loaded in the paper tray is different
from the direction and size of the OHP transparency, “OHP Slip” will
not work even if it is on. Be sure to remove each OHP transparency immediately after it is printed.
TFWY060EPaper and Other Media Supported by This Printer
27
3
v Envelopes
• When printing on envelopes, use the bypass tray.
Note
r When you print with RICOH-SCRIPT2 on Macintosh, or from Adobe
PageMaker under Windows, load envelopes with the flap on the opposite (left) side to that shown in the illustration.
• You can select the sizes for the envelopes using the operation panel.
? P.83 “Using the Operation Panel”
• Recommended of envelopes is as follows:
• Com#10 Env
• DL Env
• Do not stack envelopes over the limit mark.
• Confirm that print side is facing down when loading onto the bypass tray.
• Confirm that there is no air in the envelopes before loading.
• To get better print quality, it is recommended that you set the right, left,
top, and bottom print margins, to at least 20 mm (0.8") each.
• Do not print on both sides of envelopes.
• Load only one size and type of envelope at a time.
• Before loading envelopes, flatten the leading edges (sides being fed into
the printer) of them by running a pencil or ruler across them.
• Some kinds of envelopes might cause misfeeds, wrinkles or poor printing.
• The print quality on envelopes may be uneven as different parts of an envelope have different thickness. Print one or two envelopes to check the
print quality.
• Avoid using the non-supported envelopes listed on P.28 “Paper not supported by this printer”.
• Auto duplex printing onto envelopes is not available.
TFWY081EPaper and Other Media
28
3
Paper not supported by this printer
Avoid using the following types of paper that are not supported by this printer:
• Paper whose weight is heavier or lighter than the limitation.
• Bent, folded, or creased paper
• Curled or twisted paper
• Torn paper
• Wrinkled paper
• Damp paper
• Paper stuck together
• Paper that is dry enough to emit static electricity
• Paper that has already been printed onto, except a preprinted letterhead
Note
r Ink on paper from an earlier print job, another copier, an ink-jet printer or
other devices could damage the fusing unit of this printer due to different
fusing temperatures.
• Coated paper
• Special paper, such as thermal paper, aluminum foil, carbon paper and conductive paper
• Heavily textured paper
• Glued paper
• OHP transparencies for color printing
• OHP transparencies for ink-jet printers
• Label paper on which glue or base paper is exposed
• Paper with clips or staples
• Paper with tape or ribbons attached
• Paper meant for an ink-jet printer
• Envelopes that are:
• damp
• excessively curled or twisted
• stuck together
• damaged in any way
• with stamps attached
• with windows, holes, perforations, cutouts, or embossing
• with metal clasps, string ties, or metal folding bars
• designed to be interlocked
• with nicked edges of bent corners
• with rough, cockle, or laid finishes
• with any exposed adhesive, when the flap is in the sealed or closed positionPaper and Other Media Supported by This Printer
29
3
Printable Area
The following shows the printable area for this printer. Be sure to set the print
margins correctly.
A: printable area
Note
r The printable area may vary depending on paper size, printer language and
printer driver settings.
4.3 mm (1/6") 4.3 mm (1/6")
4.3 mm (1/6")
4.3 mm (1/6")Paper and Other Media
30
3
Loading Paper
Loading Paper in the Paper
Tray
This section describes instructions for
loading paper in the standard paper
tray and the optional paper tray. If
you want to load paper in the bypass
tray, see P.32 “Loading Paper in the Bypass Tray”.
Important
r Confirm that the setting of the paper size dial matches the paper size
and feed direction of the paper in
the tray. If it does not, misfeeds or
unexpected printing results may
occur.
Reference
For more information about the
size and feed direction of paper
that can be loaded in the tray, see
P.21 “Paper and Other Media Supported by This Printer”.
A Slide the paper tray out until it
stops. After that, lift it slightly,
then slide i t out of the pr in ter .
Place it on a flat surface.
B Slide the paper guides to adjust
them to the paper width.
Adjust the paper guides until they
click into position.
Important
r Do not touch the friction pad
(A) or paper misfeeds or paper
multi-feeds might occur .
C Load paper into the tray with the
side to be printed onto face up.
Important
r Confirm that the top of the stack
is not higher than the limit mark
(TT) inside the tray.
r Confirm that paper fits under
the rear guide.
r Do not mix different kinds of
paper in the tray.
r To avoid paper multi-feeds,
s h u f f l e s h e e t s b e f o r e s e t t i n g
them in the tray.
TFWY090E
TFWY101E
A
TFWY110ELoading Paper
31
3
D Adjust the paper size dial to
match the size and feed direction
of paper in the paper tray.
Note
r See the following table for the
appropriate paper size dial position.
Important
r When loading B4 JISK, B5 JISL,
A5L, 5
1
/2"×8
1
/2"L, 8"×13”K,
8
1
/4"×13"K or 8
1
/2"×13"K in the
paper tray, set the dial to “p”
and select the paper size using
the operation panel. ? P.31 “Selecting paper size using the operation panel”
E Slide the paper tray into the printer until it stops.
Important
r Be sure to insert the paper tray
completely or paper misfeeds
might occur.
Selecting paper size using the operation
panel
Use the following procedure to select
the paper size loaded in Tray 1, 2 or 3
from the printer's operation panel.
A Press Menu .
The following message appears on
the panel display.
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