Dell™ PowerEdge™ R410 Systems Hardware Owner’s Manual
Dell™ PowerEdge™ R410 Systems Hardware Owner’s Manual
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Dell-Inspiron-1525-1526-Manuel-du-proprietaire
Dell™ PowerEdge™
R410 Systems
Hardware Owner’s
Manual
book.book Page 1 Tuesday, March 31, 2009 5:26 PMNotes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
____________________
Information in this document is subject to change without notice.
© 2009 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and PowerEdge are trademarks of Dell Inc.; Intel is
a registered trademark of Intel Corporation in the U.S. and other countries; Microsoft, Windows, and
Windows Server are either trademarks or registered trademarks of Microsoft Corporation in the United
States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
April 2009 Rev. A00
book.book Page 2 Tuesday, March 31, 2009 5:26 PMContents 3
Contents
1 About Your System. . . . . . . . . . . . . . . . . . . 9
Accessing System Features During Startup. . . . . . . . 9
Front-Panel Features and Indicators . . . . . . . . . . 10
LCD Panel Features (Optional). . . . . . . . . . . . . . 12
Hard Drive Status Indicators . . . . . . . . . . . . . . 16
Back-Panel Features and Indicators . . . . . . . . . . 17
Guidelines for Connecting
Optional External Devices. . . . . . . . . . . . . . . . 19
NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 19
Power Indicator Codes . . . . . . . . . . . . . . . . . 20
Diagnostic Lights (Optional). . . . . . . . . . . . . . . 21
LCD Status Messages (Optional) . . . . . . . . . . . . 23
System Messages . . . . . . . . . . . . . . . . . . . . 37
Warning Messages . . . . . . . . . . . . . . . . . . . 55
Diagnostics Messages . . . . . . . . . . . . . . . . . 55
Alert Messages . . . . . . . . . . . . . . . . . . . . . 55
book.book Page 3 Tuesday, March 31, 2009 5:26 PM4 Contents
2 Using the System Setup Program
and UEFI Boot Manager . . . . . . . . . . . . . 57
Choosing the System Boot Mode . . . . . . . . . . . . 57
Entering the System Setup Program . . . . . . . . . . . 58
System Setup Options . . . . . . . . . . . . . . . . . . 59
Entering the UEFI Boot Manager. . . . . . . . . . . . . 69
System and Setup Password Features. . . . . . . . . . 71
Embedded System Management. . . . . . . . . . . . . 75
Baseboard Management Controller
Configuration. . . . . . . . . . . . . . . . . . . . . . . 76
iDRAC Configuration Utility . . . . . . . . . . . . . . . 76
3 Installing System Components . . . . . . . 79
Recommended Tools . . . . . . . . . . . . . . . . . . . 79
Inside the System. . . . . . . . . . . . . . . . . . . . . 79
Removing and Replacing the
Optional Front Bezel . . . . . . . . . . . . . . . . . . . 81
Opening and Closing the System . . . . . . . . . . . . 82
Hard Drives . . . . . . . . . . . . . . . . . . . . . . . . 84
Power Supplies . . . . . . . . . . . . . . . . . . . . . 92
Expansion Cards . . . . . . . . . . . . . . . . . . . . . 96
Integrated Storage Controller Card . . . . . . . . . . . 99
Expansion-Card Riser . . . . . . . . . . . . . . . . . 102
book.book Page 4 Tuesday, March 31, 2009 5:26 PMContents 5
Internal USB Memory Key . . . . . . . . . . . . . . . . 104
System Board Shroud . . . . . . . . . . . . . . . . . . 105
Integrated Dell Remote Access Controller 6
(iDRAC6) Express Card (Optional) . . . . . . . . . . . . 107
Integrated Dell Remote Access Controller 6
(iDRAC6) Enterprise Card (Optional) . . . . . . . . . . 109
VFlash Media (Optional) . . . . . . . . . . . . . . . . . 112
Cooling Fans . . . . . . . . . . . . . . . . . . . . . . . 112
Optical Drive . . . . . . . . . . . . . . . . . . . . . . . 114
RAID Battery (Optional) . . . . . . . . . . . . . . . . . 117
System Memory . . . . . . . . . . . . . . . . . . . . . 119
Processors . . . . . . . . . . . . . . . . . . . . . . . . 126
System Battery . . . . . . . . . . . . . . . . . . . . . . 130
Control Panel Assembly-LED/LCD
(Service-Only Procedure) (Optional) . . . . . . . . . . 132
SAS Backplane (Service-Only Procedure) . . . . . . . 136
Power Distribution Board
(Service-Only Procedure) . . . . . . . . . . . . . . . . 138
System Board (Service-Only Procedure) . . . . . . . . 140
4 Troubleshooting Your System . . . . . . . . 145
Safety First—For You and Your System . . . . . . . . . 145
Troubleshooting System Startup Failure . . . . . . . . 145
Troubleshooting External Connections . . . . . . . . . 145
book.book Page 5 Tuesday, March 31, 2009 5:26 PM6 Contents
Troubleshooting the Video Subsystem. . . . . . . . . 146
Troubleshooting a USB Device . . . . . . . . . . . . 146
Troubleshooting a Serial I/O Device. . . . . . . . . . 147
Troubleshooting a NIC . . . . . . . . . . . . . . . . . 147
Troubleshooting a Wet System. . . . . . . . . . . . . 148
Troubleshooting a Damaged System. . . . . . . . . . 149
Troubleshooting the System Battery . . . . . . . . . . 150
Troubleshooting Power Supplies . . . . . . . . . . . 151
Troubleshooting System Cooling Problems . . . . . . 151
Troubleshooting a Fan . . . . . . . . . . . . . . . . . 152
Troubleshooting System Memory . . . . . . . . . . . 152
Troubleshooting an Internal USB Key . . . . . . . . . 154
Troubleshooting an Optical Drive . . . . . . . . . . . 155
Troubleshooting an External Tape Drive. . . . . . . . 155
Troubleshooting a Hard Drive . . . . . . . . . . . . . 156
Troubleshooting a SAS or SAS RAID Controller. . . . 158
Troubleshooting Expansion Cards . . . . . . . . . . . 159
Troubleshooting the Microprocessors . . . . . . . . 160
5 Running the System Diagnostics . . . . . . 163
Using Dell™ Diagnostics . . . . . . . . . . . . . . . 163
Embedded System Diagnostics Features . . . . . . . 163
book.book Page 6 Tuesday, March 31, 2009 5:26 PMContents 7
When to Use the Embedded System
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . 164
Running the Embedded System Diagnostics . . . . . . 164
Embedded System Diagnostics Testing Options . . . . 165
Using the Custom Test Options . . . . . . . . . . . . . 165
6 Getting Help . . . . . . . . . . . . . . . . . . . . . . 167
Contacting Dell . . . . . . . . . . . . . . . . . . . . . 167
7 Jumpers and Connectors . . . . . . . . . . . 169
System Board Jumpers . . . . . . . . . . . . . . . . . 169
System Board Connectors . . . . . . . . . . . . . . . . 170
Disabling a Forgotten Password . . . . . . . . . . . . 172
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
book.book Page 7 Tuesday, March 31, 2009 5:26 PM8 Contents
book.book Page 8 Tuesday, March 31, 2009 5:26 PMAbout Your System 9
About Your System
Accessing System Features During Startup
The following keystrokes provide access to system features during startup.
Keystroke Description
Enters the System Setup program. See "Using the System Setup
Program and UEFI Boot Manager" on page 57.
Enters System Services, which opens the Unified Server Configurator.
The Unified Server Configurator allows you to access utilities such as
embedded system diagnostics. For more information, see the Unified
Server Configurator documentation.
Enters the BIOS Boot Manager or the UEFI Boot Manager, depending
on the system’s boot configuration. See "Using the System Setup
Program and UEFI Boot Manager" on page 57.
Starts PXE boot.
Enters the Baseboard Management Controller (BMC) or iDRAC
Configuration Utility, which allows access to the system event log (SEL)
and configuration of remote access to the system. For more information,
see the BMC or iDRAC user documentation.
Enters the SAS Configuration Utility. See your SAS adapter
documentation for more information.
Enters the RAID configuration utility. For more information, see the
documentation for your SAS RAID card.
Enters the utility to configure NIC settings for PXE boot. For more
information, see the documentation for your integrated NIC.
book.book Page 9 Tuesday, March 31, 2009 5:26 PM10 About Your System
Front-Panel Features and Indicators
Figure 1-1. Front-Panel Features and Indicators
Item Indicator, Button, or
Connector
Icon Description
1 Power-on indicator,
power button
The power-on indicator lights when the
system power is on.
The power button controls the
DC power supply output to the system.
When the optional system bezel is
installed, the power button is not
accessible.
NOTE: When powering on the system,
the video monitor can take from several
seconds to over 2 minutes to display an
image, depending on the amount of
memory installed in the system.
NOTE: On ACPI-compliant operating
systems, turning off the system using the
power button causes the system to
perform a graceful shutdown before
power to the system is turned off.
NOTE: To force an ungraceful shutdown,
press and hold the power button for
five seconds.
1 2 3 4 5 6 7 8 9 10
book.book Page 10 Tuesday, March 31, 2009 5:26 PMAbout Your System 11
2 NMI button Used to troubleshoot software and
device driver errors when using certain
operating systems. This button can be
pressed using the end of a paper clip.
Use this button only if directed to do so
by qualified support personnel or by the
operating system's documentation.
3 Video connector Connects a monitor to the system.
4 LCD menu buttons Allows you to navigate the control panel
LCD menu.
5 LED or LCD panel NOTE: Depending on the configuration,
your system may have either LED
diagnostic indicators or an LCD panel.
LED panel: The four diagnostic
indicator lights display error codes
during system startup. See "Diagnostic
Lights (Optional)" on page 21.
LCD panel: Provides system ID, status
information, and system error messages.
The LCD lights during normal system
operation. Both the systems management
software and the identification buttons
located on the front and back of the
system can cause the LCD to flash blue
to identify a particular system.
The LCD lights amber when the system
needs attention, and the LCD panel
displays an error code followed by
descriptive text.
NOTE: If the system is connected to
AC power and an error has been
detected, the LCD lights amber
regardless of whether the system
has been powered on.
Item Indicator, Button, or
Connector
Icon Description
book.book Page 11 Tuesday, March 31, 2009 5:26 PM12 About Your System
LCD Panel Features (Optional)
The system's LCD panel provides system information and status and error
messages to signify when the system is operating correctly or when the system
needs attention. See "LCD Status Messages (Optional)" on page 23 for
information on specific status codes.
The LCD backlight lights blue during normal operating conditions and lights
amber to indicate an error condition. When the system is in standby mode,
the LCD backlight will switch off after five minutes of inactivity, and can be
turned on by pressing the Select button on the LCD panel. The LCD
backlight will remain off if LCD messaging is turned off through the BMC or
iDRAC utility, the LCD panel, or other tools.
6 System identification
button
The identification buttons on the front
and back panels can be used to locate
a particular system within a rack.
When one of these buttons is pushed,
the LCD panel on the front and the blue
system status indicator on the back blink
until one of the buttons is pushed again.
7 USB connectors (2) Connects USB devices to the system.
The ports are USB 2.0-compliant.
8 Hard drives (4) Up to four 2.5-inch in 3.5-inch HDD hot
swap carrier or up to four 3.5-inch
cabled/hot swap.
9 System identification
panel
A slide-out panel for system information
including the Express Service tag,
embedded NIC MAC address, and
iDRAC6 Enterprise card MAC address.
10 Optical drive
(optional)
One optional slim-line SATA
DVD-ROM drive or DVD+/-RW drive.
NOTE: DVD devices are data only.
Item Indicator, Button, or
Connector
Icon Description
book.book Page 12 Tuesday, March 31, 2009 5:26 PMAbout Your System 13
Figure 1-2. LCD Panel Features
Home Screen
The Home screen displays user-configurable information about the system.
This screen is displayed during normal system operation when there are no
status messages or errors present. When the system is in standby mode,
the LCD backlight will turn off after five minutes of inactivity if there are
no error messages. Press one of the three navigation buttons (Select, Left,
or Right) to view the Home screen.
Item Buttons Description
1 Left Moves the cursor back in one-step increments.
2 Select Selects the menu item highlighted by the
cursor.
3 Right Moves the cursor forward in one-step
increments.
During message scrolling:
• Press once to increase scrolling speed.
• Press again to stop.
• Press again to return to default scrolling.
• Press again to repeat the cycle.
4 System ID Turns the system ID mode on and off. (LCD
panel flashes blue) after "system ID mode on".
Press quickly to toggle the system ID on and
off. If the system hangs during POST, press and
hold the system ID button for more than
five seconds to enter BIOS Progress mode.
1 2 3 4
book.book Page 13 Tuesday, March 31, 2009 5:26 PM14 About Your System
To navigate to the Home screen from another menu, continue to select the
up arrow until the Home icon is displayed, and then select the
Home icon.
Setup Menu
Option Description
BMC or DRAC
NOTE: If an iDRAC6 Express
card is installed on the
system, the BMC option is
replaced by DRAC.
Select DHCP or Static IP to configure the network
mode. If Static IP is selected, the available fields are IP,
Subnet (Sub), and Gateway (Gtw). Select Setup DNS to
enable DNS and to view domain addresses. Two separate
DNS entries are available.
Set error Select SEL to display LCD error messages in a format
that matches the IPMI description in the SEL. This can
be useful when trying to match an LCD message with an
SEL entry.
Select Simple to display LCD error messages in a more
user-friendly description. See "LCD Status Messages
(Optional)" on page 23 for a list of messages in this
format.
Set home Select the default information to be displayed on the
LCD Home screen. See "View Menu" on page 15 to see
the options and option items that can be selected to
display by default on the Home screen.
book.book Page 14 Tuesday, March 31, 2009 5:26 PMAbout Your System 15
View Menu
Option Description
BMC IP or DRAC IP
NOTE: If an iDRAC6 Express
card is installed on the
system, the BMC IP option is
replaced by DRAC IP.
Displays the IPv4 or IPv6 addresses for the optional
iDRAC6. Addresses include DNS (Primary and Secondary),
Gateway, IP, and Subnet (IPv6 does not have Subnet).
NOTE: BMC IP supports only IPv4 addresses.
MAC Displays the MAC addresses for DRAC, iSCSIn, or NETn.
NOTE: If the iDRAC6 Express card is not installed on the
system, the MAC option displays the MAC addresses for
BMC, iSCSIn, or NETn.
Name Displays the name of the Host, Model, or User String for
the system.
Number Displays the Asset tag or the Service tag for the system.
Power Displays the power output of the system in BTU/hr or
Watts. The display format can be configured in the "Set
home" submenu of the Setup menu (see "Setup Menu"
on page 14).
Temperature Displays the temperature of the system in Celsius or
Fahrenheit. The display format can be configured in the
"Set home" submenu of the Setup menu (see "Setup
Menu" on page 14).
book.book Page 15 Tuesday, March 31, 2009 5:26 PM16 About Your System
Hard Drive Status Indicators
Figure 1-3. Hard Drive Indicators
1 drive-activity indicator (green) 2 drive-status indicator (green and amber)
Drive-Status Indicator Pattern (RAID Only) Condition
Blinks green two times per second Identify drive/preparing for removal
Off Drive ready for insertion or removal
NOTE: The drive status indicator remains
off until all hard drives are initialized after
system power is applied. Drives are not
ready for insertion or removal during this
time.
Blinks green, amber, and off Drive predicted failure
1 2
book.book Page 16 Tuesday, March 31, 2009 5:26 PMAbout Your System 17
Back-Panel Features and Indicators
Figure 1-4 shows the controls, indicators, and connectors located on the
system's back panel.
Figure 1-4. Back-Panel Features and Indicators
Blinks amber four times per second Drive failed
Blinks green slowly Drive rebuilding
Steady green Drive online
Blinks green three seconds, amber three
seconds, and off six seconds.
Rebuild aborted
Item Indicator, Button, or
Connector
Icon Description
1 serial connector Connects a serial device to the system.
2 video connector Connects a VGA display to the system.
3 VFlash media slot
(optional)
Connects an external SD memory card
for the optional iDRAC6 Enterprise
card.
4 iDRAC6 Enterprise
port (optional)
Dedicated management port for the
optional iDRAC6 Enterprise card.
5 USB connectors (2) Connects USB devices to the system.
The ports are USB 2.0-compliant.
6 Ethernet connectors
(2)
Embedded 10/100/1000 NIC
connectors.
Drive-Status Indicator Pattern (RAID Only) Condition
1 2 3 4 6 5 7 8 9 10 11 12
book.book Page 17 Tuesday, March 31, 2009 5:26 PM18 About Your System
7 PCIe slot 1 PCI Express (generation 2) x16-wide
expansion slot (full-height,
half-length).
8 Active ID CMA
connector
Connector for attaching a system
indicator extension cable that is used
on a cable management arm.
9 System status
indicator light
Lights blue during normal
system operation.
Both the systems management software
and the identification buttons located
on the front and back of the system can
cause the indicator to flash blue to
identify a particular system.
Lights amber when the system needs
attention due to a problem.
10 system identification
button
Turns the system ID modes on and off.
The identification buttons on the front
and back panels can be used to locate a
particular system within a rack. When
one of these buttons is pushed, the
LCD panel on the front and the system
status indicator on the chassis back
panel light blue until one of the
buttons is pushed again.
11 power supply 1(PS1) 500-W power supply (redundant).
12 power supply 2(PS2) 500-W power supply (redundant) or
480-W power supply (non-redundant).
Item Indicator, Button, or
Connector
Icon Description
book.book Page 18 Tuesday, March 31, 2009 5:26 PMAbout Your System 19
Guidelines for Connecting Optional External
Devices
• Turn off power to the system and external devices before attaching a new
external device. Turn on any external devices before turning on the system
(unless the documentation for the device specifies otherwise).
• Ensure that the appropriate driver for the attached device has been
installed on the system.
• If necessary to enable ports on your system, use the System Setup program.
See "Using the System Setup Program and UEFI Boot Manager" on
page 57.
NIC Indicator Codes
Figure 1-5. NIC Indicators
1 link indicator 2 activity indicator
Indicator Indicator Code
Link and activity
indicators are off
The NIC is not connected to the network.
Link indicator is green The NIC is connected to a valid link partner on the
network.
Link indicator is amber The NIC is connected to a valid network link at 10/100
Mbps.
Activity indicator is
amber blinking
Network data is being sent or received.
1 2
book.book Page 19 Tuesday, March 31, 2009 5:26 PM20 About Your System
Power Indicator Codes
An LED indicator on the power button indicates when power is supplied to
the system and the system is operational.
The power supplies have an indicator that shows whether power is present or
whether a power fault has occurred.
• Not lit — AC power is not connected.
• Green — In standby mode, indicates that a valid AC source is connected to
the power supply, and that the power supply is operational. When the system
is on, it also indicates that the power supply is providing DC power to the
system.
• Amber — Indicates a problem with the power supply.
• Alternating green and amber — When hot-adding a power supply, this
indicates that the power supply is mismatched with the other power supply
(a high output power supply and a Energy Smart power supply are installed in
the same system). Replace the power supply that has the flashing indicator with
a power supply that matches the capacity of the other installed power supply.
Figure 1-6. Power Supply Status Indicator
1 power supply status
1
book.book Page 20 Tuesday, March 31, 2009 5:26 PMAbout Your System 21
Diagnostic Lights (Optional)
The four diagnostic indicator lights on the system front panel display error
codes during system startup. Table 1-1 lists the causes and possible corrective
actions associated with these codes. A highlighted circle indicates the light is
on; a non-highlighted circle indicates the light is off.
NOTE: The diagnostic LEDs are not present when the system is equipped with an
LCD display.
Table 1-1. Diagnostic Indicator Codes (Optional)
Code Causes Corrective Action
The system is in a normal
off condition or a possible
pre-BIOS failure has
occurred.
The diagnostic lights are
not lit after the system
successfully boots to the
operating system.
Plug the system into a working
electrical outlet and press the
power button.
The system is in a normal
operating condition after
POST.
Information only.
BIOS checksum failure
detected; system is in
recovery mode.
See "Getting Help" on page 167.
Possible processor failure. See "Troubleshooting the
Microprocessors" on page 160.
Memory failure. See "Troubleshooting System
Memory" on page 152.
Possible expansion card
failure.
See "Troubleshooting Expansion
Cards" on page 159.
Possible video failure. See "Getting Help" on page 167.
book.book Page 21 Tuesday, March 31, 2009 5:26 PM22 About Your System
hard drive failure. Ensure that the diskette drive and
hard drive are properly connected.
See "Hard Drives" on page 84 for
information on the drives
installed in your system.
Possible USB failure. See "Troubleshooting a USB
Device" on page 146.
No memory modules
detected.
See "Troubleshooting System
Memory" on page 152.
System board failure. See "Getting Help" on page 167.
Memory configuration
error.
See "Troubleshooting System
Memory" on page 152.
Possible system board
resource and/or system
board hardware failure.
See "Getting Help" on page 167.
Possible system resource
configuration error.
See "Contacting Dell" on
page 167.
Other failure. Ensure that the diskette drive,
optical drive, and hard drives are
properly connected. See
"Troubleshooting Your System" on
page 145 for the appropriate drive
installed in your system. If the
problem persists, see "Getting
Help" on page 167.
Table 1-1. Diagnostic Indicator Codes (Optional) (continued)
Code Causes Corrective Action
book.book Page 22 Tuesday, March 31, 2009 5:26 PMAbout Your System 23
LCD Status Messages (Optional)
The system's control panel LCD provides status messages to signify when the
system is operating correctly or when the system needs attention.
The LCD lights blue to indicate a normal operating condition, and lights
amber to indicate an error condition. The LCD scrolls a message that
includes a status code followed by descriptive text. The table that follows
provides a listing of LCD status messages and the probable cause for each
message. The LCD messages refer to events recorded in the System Event
Log (SEL). For information on the SEL and configuring system management
settings, see the systems management software documentation.
NOTE: If your system fails to boot, press the System ID button for at least five
seconds until an error code appears on the LCD. Record the code, then see "Getting
Help" on page 167.
Table 1-2. LCD Status Messages (Optional)
Code Text Causes Corrective Actions
N/A SYSTEM NAME A 62-character string that
can be defined by the user
in the System Setup
program.
The SYSTEM NAME
displays under the
following conditions:
• The system is
powered on.
• The power is off and
active errors are
displayed.
This message is for
information only.
You can change the
system ID and name in
the System Setup
program. See "Using the
System Setup Program
and UEFI Boot Manager"
on page 57.
E1000 Failsafe
voltage error.
Contact
support.
Check the system event
log for critical failure
events.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 167.
book.book Page 23 Tuesday, March 31, 2009 5:26 PM24 About Your System
E1114 Ambient Temp
exceeds
allowed range.
Ambient temperature has
a reached a point outside
of the allowed range.
See "Troubleshooting
System Cooling
Problems" on page 151.
E1116 Memory
disabled, temp
above range.
Power cycle
AC.
Memory has exceeded
allowable temperature and
has been disabled to
prevent damage to the
components.
Remove AC power to the
system for 10 seconds and
restart the system.
See "Troubleshooting
System Cooling
Problems" on page 151.
If the problem persists,
see "Getting Help" on
page 167.
E1210 Motherboard
battery
failure. Check
battery.
CMOS battery is missing
or the voltage is outside of
the allowable range.
See "Troubleshooting the
System Battery" on
page 150.
E1211 RAID
Controller
battery
failure. Check
battery.
RAID battery is either
missing, bad, or unable to
recharge due to thermal
issues.
Reseat the RAID battery
connector. See "Installing
the RAID Battery" on
page 118, and
"Troubleshooting System
Cooling Problems" on
page 151.
E1216 3.3V Regulator
failure.
Reseat PCIe
cards.
3.3V voltage regulator has
failed.
Remove and reseat the
PCIe expansion cards.
If the problem persists,
see "Troubleshooting
Expansion Cards" on
page 159.
E1229 CPU # VCORE
Regulator
failure.
Reseat CPU.
Specified processor
VCORE voltage regulator
has failed.
Reseat the processor(s).
See "Troubleshooting the
Microprocessors" on
page 160.
If the problem persists,
see "Getting Help" on
page 167.
Table 1-2. LCD Status Messages (Optional) (continued)
Code Text Causes Corrective Actions
book.book Page 24 Tuesday, March 31, 2009 5:26 PMAbout Your System 25
E122A CPU # VTT
Regulator
failure.
Reseat CPU.
Specified processor VTT
voltage regulator has
failed.
Reseat the processor(s).
See "Troubleshooting the
Microprocessors" on
page 160.
If the problem persists,
see "Getting Help" on
page 167.
E122C CPU Power
Fault. Power
cycle AC.
A power fault was
detected when powering
up the processor(s).
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 167.
E122D Memory
Regulator #
Failed. Reseat
DIMMs.
One of the memory
regulators has failed.
Reseat the memory
modules. See
"Troubleshooting System
Memory" on page 152.
E122E On-board
regulator
failed. Call
support.
One of the on-board
voltage regulators failed.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 167.
E1310 Fan ## RPM
exceeding
range. Check
fan.
RPM of specified fan is
outside of the intended
operating range.
See "Troubleshooting
System Cooling
Problems" on page 151.
E1311 Fan module ##
RPM exceeding
range. Check
fan.
RPM of specified fan in
specified module is
outside of intended
operating range.
See "Troubleshooting
System Cooling
Problems" on page 151.
Table 1-2. LCD Status Messages (Optional) (continued)
Code Text Causes Corrective Actions
book.book Page 25 Tuesday, March 31, 2009 5:26 PM26 About Your System
E1313 Fan redundancy
lost. Check
fans.
The system is no longer
fan redundant. Another
fan failure would put the
system at risk of
over-heating.
Check LCD for
additional scrolling
messages. See
"Troubleshooting a Fan"
on page 152.
E1410 Internal Error
detected.
Check "FRU X".
Specified processor has an
internal error. The error
may or may not have been
caused by the processor.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 167.
E1414 CPU # temp
exceeding
range. Check
CPU heatsink.
Specified processor is out
of acceptable temperature
range.
Ensure that the processor
heat sinks are properly
installed. See
"Troubleshooting the
Microprocessors" on
page 160 and
"Troubleshooting System
Cooling Problems" on
page 151.
E1418 CPU # not
detected.
Check CPU is
seated
properly.
Specified processor is
missing or bad, and the
system is in an
unsupported
configuration.
Ensure that the specified
microprocessor is
properly installed. See
"Troubleshooting the
Microprocessors" on
page 160.
E141C Unsupported
CPU
configuration.
Check CPU or
BIOS revision.
Processors are in an
unsupported
configuration.
Ensure that your
processors match and
conform to the type
described in the processor
technical specifications
outlined in your system’s
Getting Started Guide.
Table 1-2. LCD Status Messages (Optional) (continued)
Code Text Causes Corrective Actions
book.book Page 26 Tuesday, March 31, 2009 5:26 PMAbout Your System 27
E141F CPU # protocol
error. Power
cycle AC.
The system BIOS
has reported a processor
protocol error.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 167.
E1420 CPU Bus parity
error. Power
cycle AC.
The system BIOS has
reported a processor bus
parity error.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 167.
E1422 CPU # machine
check error.
Power
cycle AC.
The system BIOS has
reported a machine
check error.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 167.
E1610 Power Supply #
(### W)
missing.
Check power
supply.
Specified power supply
was removed or is missing
from the system.
See "Troubleshooting
Power Supplies" on
page 151.
E1614 Power Supply #
(### W) error.
Check power
supply.
Specified power supply
has failed.
See "Troubleshooting
Power Supplies" on
page 151.
E1618 Predictive
failure on
Power Supply #
(### W).
Check PSU.
An over-temperature
condition or power supply
communication error has
caused the predictive
warning of an impending
power supply failure.
See "Troubleshooting
Power Supplies" on
page 151.
Table 1-2. LCD Status Messages (Optional) (continued)
Code Text Causes Corrective Actions
book.book Page 27 Tuesday, March 31, 2009 5:26 PM28 About Your System
E161C Power Supply #
(### W) lost
AC power.
Check PSU
cables.
Specified power supply is
attached to the system,
but it has lost its
AC input.
Check the AC power
source for the specified
power supply. If the
problem persists, see
"Troubleshooting Power
Supplies" on page 151.
E1620 Power Supply #
(### W) AC
power error.
Check PSU
cables.
Specified power supply's
AC input is outside of the
allowable range.
Check the AC power
source for the specified
power supply. If the
problem persists,
see "Troubleshooting
Power Supplies" on
page 151.
E1624 Lost power
supply
redundancy.
Check PSU
cables.
The power supply
subsystem is no longer
redundant. If the
remaining power supply
fails, the system will
shut down.
See "Troubleshooting
Power Supplies" on
page 151.
E1626 Power Supply
Mismatch. PSU1
= ### W, PSU2
= ### W.
The power supplies in
the system are not the
same wattage.
Ensure that power
supplies with matching
wattage are installed.
See the Technical
Specifications outlined in
your system’s Getting
Started Guide.
E1629 Power required
> PSU wattage.
Check PSU and
config.
The system configuration
requires more power than
the power supplies can
provide, even with
throttling.
Turn off power to the
system, reduce the
hardware configuration or
install higher-wattage
power supplies, and then
restart the system.
Table 1-2. LCD Status Messages (Optional) (continued)
Code Text Causes Corrective Actions
book.book Page 28 Tuesday, March 31, 2009 5:26 PMAbout Your System 29
E1710 I/O channel
check error.
Review & clear
SEL.
The system BIOS has
reported an I/O channel
check.
Check the SEL for more
information and then
clear the SEL. Remove
AC power to the system
for 10 seconds and restart
the system.
If the problem persists,
see "Getting Help" on
page 167.
E1711 PCI parity
error on Bus
## Device ##
Function ##
The system BIOS has
reported a PCI parity
error on a component
that resides in PCI
configuration space at
bus ##, device ##,
function ##.
Remove and reseat the
PCIe expansion cards.
If the problem persists,
see "Troubleshooting
Expansion Cards" on
page 159.
PCI parity
error on Slot
#. Review &
clear SEL.
The system BIOS has
reported a PCI parity
error on a component
that resides in the
specified slot.
Remove and reseat the
PCIe expansion cards.
If the problem persists,
see "Troubleshooting
Expansion Cards" on
page 159.
E1712 PCI system
error on Bus
## Device ##
Function ##
The system BIOS has
reported a PCI system
error on a component
that resides in PCI
configuration space at
bus ##, device ##,
function ##.
Remove and reseat the
PCIe expansion cards.
If the problem persists,
see "Troubleshooting
Expansion Cards" on
page 159.
Table 1-2. LCD Status Messages (Optional) (continued)
Code Text Causes Corrective Actions
book.book Page 29 Tuesday, March 31, 2009 5:26 PM30 About Your System
E1714 Unknown error.
Review & clear
SEL.
The system BIOS has
determined there has
been an error in the
system, but is unable to
determine its origin.
Check the SEL for more
information and then
clear the SEL. Remove
AC power to the system
for 10 seconds and restart
the system.
If the problem persists,
see "Getting Help" on
page 167.
E171F PCIe fatal
error on Bus
## Device ##
Function ##
The system BIOS has
reported a PCIe fatal
error on a component
that resides in PCI
configuration space at
bus ##, device ##,
function ##.
Remove and reseat the
PCIe expansion cards.
If the problem persists,
see "Troubleshooting
Expansion Cards" on
page 159.
E1810 Hard drive ##
fault. Review
& clear SEL.
The specified hard drive
has experienced a fault.
See "Troubleshooting a
Hard Drive" on page 156.
E1812 Hard drive ##
removed. Check
drive.
The specified hard
drive has been removed
from the system.
Information only.
E1920 iDRAC6 Upgrade
Failed.
optional iDRAC6
upgrade has failed.
See "Troubleshooting
Expansion Cards" on
page 159.
E1A14 SAS cable A
failure. Check
connection.
SAS cable A is missing
or bad.
Reseat the cable. If the
problem persists,
replace cable.
If the problem persists,
see "Getting Help" on
page 167.
Table 1-2. LCD Status Messages (Optional) (continued)
Code Text Causes Corrective Actions
book.book Page 30 Tuesday, March 31, 2009 5:26 PMAbout Your System 31
E1A15 SAS cable B
failure. Check
connection.
SAS cable B is missing
or bad.
Reseat the cable. If the
problem persists,
replace cable.
If the problem persists,
see "Getting Help" on
page 167.
E1A1D Control panel
USB cable not
detected.
Check cable.
USB cable to the control
panel is missing or bad.
Reseat the cable. If the
problem persists, replace
cable.
If the problem persists,
see "Getting Help" on
page 167.
E2010 Memory not
detected.
Inspect DIMMs.
No memory was detected
in the system.
Install memory or reseat
memory modules. See
"Installing Memory
Modules" on page 123 or
"Troubleshooting System
Memory" on page 152.
E2011 Memory
configuration
failure.
Check DIMMs.
Memory detected, but is
not configurable.
Error detected during
memory configuration.
See "Troubleshooting
System Memory" on
page 152.
E2012 Memory
configured but
unusable.
Check DIMMs.
Memory configured, but is
unusable.
See "Troubleshooting
System Memory" on
page 152.
E2013 BIOS unable to
shadow memory.
Check DIMMs.
The system BIOS failed to
copy its flash image into
memory.
See "Troubleshooting
System Memory" on
page 152.
E2014 CMOS RAM
failure. Power
cycle AC.
CMOS failure. CMOS
RAM not functioning
properly.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 167.
Table 1-2. LCD Status Messages (Optional) (continued)
Code Text Causes Corrective Actions
book.book Page 31 Tuesday, March 31, 2009 5:26 PM32 About Your System
E2015 DMA Controller
failure. Power
cycle AC.
DMA controller failure. Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 167.
E2016 Interrupt
Controller
failure. Power
cycle AC.
Interrupt controller
failure.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 167.
E2017 Timer refresh
failure. Power
cycle AC.
Timer refresh failure. Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 167.
E2018 Programmable
Timer error.
Power cycle
AC.
Programmable interval
timer error.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 167.
E2019 Parity error.
Power cycle
AC.
Parity error. Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 167.
Table 1-2. LCD Status Messages (Optional) (continued)
Code Text Causes Corrective Actions
book.book Page 32 Tuesday, March 31, 2009 5:26 PMAbout Your System 33
E201A SuperIO
failure. Power
cycle AC.
SIO failure. Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 167.
E201B Keyboard
Controller
error. Power
cycle AC.
Keyboard controller
failure.
Remove AC power to the
system for 10 seconds and
restart the system.If the
problem persists,
see "Getting Help" on
page 167.
E201C SMI
initialization
failure. Power
cycle AC.
System management
interrupt (SMI)
initialization failure.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 167.
E201D Shutdown test
failure. Power
cycle AC.
BIOS shutdown test
failure.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 167.
E201E POST memory
test failure.
Check DIMMs.
BIOS POST memory test
failure.
See "Troubleshooting
System Memory" on
page 152.
If the problem persists,
see "Getting Help" on
page 167.
E2020 CPU
configuration
failure. Check
screen
message.
Processor configuration
failure.
Check screen for specific
error messages.
See "Troubleshooting the
Microprocessors" on
page 160.
Table 1-2. LCD Status Messages (Optional) (continued)
Code Text Causes Corrective Actions
book.book Page 33 Tuesday, March 31, 2009 5:26 PM34 About Your System
E2021 Incorrect
memory
configuration.
Review User
Guide.
Incorrect memory
configuration.
Check screen for specific
error messages. See
"Troubleshooting System
Memory" on page 152.
E2022 General
failure
during POST.
Check screen
message.
General failure after video. Check screen for specific
error messages.
E2023 BIOS Unable to
mirror memory.
Check DIMMs.
The system BIOS could
not enable memory
mirroring because of a
faulty memory module or
an invalid memory
configuration.
See "Troubleshooting
System Memory" on
page 152.
E2110 Multibit Error
on DIMM ##.
Reseat DIMM.
The memory module in
slot “##” has had a
multi-bit error (MBE).
See "Troubleshooting
System Memory" on
page 152.
E2111 SBE log
disabled on
DIMM ##.
Reseat DIMM.
The system BIOS has
disabled memory
single-bit error (SBE)
logging and will not log
anymore SBEs until the
system is rebooted. "##"
represents the memory
module implicated by
the BIOS.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Troubleshooting
System Memory" on
page 152.
E2112 Memory spared
on DIMM ##.
Power cycle
AC.
The system BIOS has
spared the memory
because it has determined
the memory had too many
errors. "##" represents the
memory module
implicated by the BIOS.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Troubleshooting
System Memory" on
page 152.
Table 1-2. LCD Status Messages (Optional) (continued)
Code Text Causes Corrective Actions
book.book Page 34 Tuesday, March 31, 2009 5:26 PMAbout Your System 35
E2113 Mem mirror OFF
on DIMM ## &
##. Power
cycle AC
The system BIOS has
disabled memory
mirroring because it has
determined one half of the
mirror has had too many
errors. "## & ##"
represents the
memory-module pair
implicated by the BIOS.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Troubleshooting
System Memory" on
page 152.
I1910 Intrusion
detected.
Check chassis
cover.
System cover has been
removed.
Information only.
I1911 LCD Log Full.
Check SEL to
review all
Errors.
LCD overflow message.
A maximum of ten error
messages can display
sequentially on the LCD.
The eleventh message
instructs the user to check
the SEL for details on the
events.
Check the SEL for details
on the events.
Remove AC power to the
system for 10 seconds or
clear the SEL.
I1912 SEL full.
Review & clear
log.
The SEL is full of events
and is unable to log any
more.
Check the SEL for details
on the events, then clear
the SEL.
I1920 iDRAC6 Upgrade
Successful
optional iDRAC6 has
been upgraded
successfully.
Information only.
W1228 RAID
Controller
battery
capacity <
24hr.
Warns predictively that
the RAID battery has
less than 24 hours of
charge left.
Allow RAID battery to
charge to greater than
24 hours of
sustained charge.
If problem persists,
replace RAID battery.
See "Installing the RAID
Battery" on page 118."
Table 1-2. LCD Status Messages (Optional) (continued)
Code Text Causes Corrective Actions
book.book Page 35 Tuesday, March 31, 2009 5:26 PM36 About Your System
Solving Problems Described by LCD Status Messages (Optional)
The code and text on the LCD can often specify a very precise fault condition
that is easily corrected. For example, if the code E1418 CPU_1_Presence
appears, you know that a microprocessor is not installed in socket 1.
In contrast, you might be able to determine the problem if multiple related
errors occur. For example, if you receive a series of messages indicating
multiple voltage faults, you might determine that the problem is a failing
power supply.
W1627 Power required
> PSU wattage.
Check PSU and
config.
The system configuration
requires more power
than what the power
supply can provide.
Turn off power to the
system, reduce the
hardware configuration or
install higher-wattage
power supplies, and then
restart the system.
W1628 Performance
degraded.
Check PSU and
system
configuration.
The system configuration
requires more power
than what the power
supply can provide, but it
can boot if throttled.
Turn off power to the
system, reduce the
hardware configuration or
install higher-wattage
power supplies, and then
restart the system.
NOTE: For the full name of an abbreviation or acronym used in this table, see the
"Glossary" on page 175.
Table 1-2. LCD Status Messages (Optional) (continued)
Code Text Causes Corrective Actions
book.book Page 36 Tuesday, March 31, 2009 5:26 PMAbout Your System 37
Removing LCD Status Messages (Optional)
For faults associated with sensors, such as temperature, voltage, fans, and so
on, the LCD message is automatically removed when that sensor returns to a
normal state. For example, if temperature for a component goes out of range,
the LCD displays the fault; when the temperature returns to the acceptable
range, the message is removed from the LCD. For other faults, you must take
action to remove the message from the display:
• Clear the SEL — You can perform this task remotely, but you will lose the
event history for the system.
• Power cycle — Turn off the system and disconnect it from the electrical
outlet; wait approximately ten seconds, reconnect the power cable, and
restart the system.
Any of these actions will remove fault messages, and return the status
indicators and LCD colors to the normal state. Messages will reappear under
the following conditions:
• The sensor returns to a normal state but fails again, resulting in a new
SEL entry.
• The system is reset and new error events are detected.
• A failure is recorded from another source that maps to the same
display entry.
System Messages
System messages appear on the screen to notify you of a possible problem
with the system.
NOTE: If you receive a system message not listed in the table, check the
documentation for the application that is running when the message appears or the
operating system's documentation for an explanation of the message and
recommended action.
book.book Page 37 Tuesday, March 31, 2009 5:26 PM38 About Your System
Table 1-3. System Messages
Message Causes Corrective Actions
128-bit Advanced
ECC mode
disabled. For
128-bit Advanced
ECC, DIMMs must
be installed in
pairs. Pairs must
be matched in
size and
geometry.
The Advanced ECC option
was enabled in BIOS, but is
no longer valid due to an
unsupported memory
configuration, possibly a
faulty or removed memory
module. The Advanced
ECC setting has been
disabled.
Check other messages for a
faulty memory module.
Reconfigure the memory
modules for Advanced
ECC mode. See "System
Memory" on page 119.
Alert! Advanced
ECC Memory Mode
disabled! Memory
configuration
does not support
Advanced ECC
Memory Mode.
Advanced ECC Memory
Mode was enabled in the
system setup program, but
the current configuration
does not support Advanced
ECC Memory Mode.
A memory module may be
faulty.
Ensure that the memory
modules are installed in a
configuration that supports
Advanced ECC Memory
Mode. Check other system
messages for additional
information for possible
causes. For memory
configuration information,
see "General Memory
Module Installation
Guidelines" on page 119.
If the problem persists,
see "Troubleshooting System
Memory" on page 152.
Alert! iDRAC6 not
responding.
Rebooting.
The optional iDRAC6 is not
responding to BIOS
communication either
because it is not functioning
properly or has not
completed initialization.
The system will reboot.
Wait for the system to
reboot.
book.book Page 38 Tuesday, March 31, 2009 5:26 PMAbout Your System 39
Alert! iDRAC6 not
responding.
Power required
may exceed PSU
wattage.
Alert!
Continuing
system boot
accepts the risk
that system may
power down
without warning.
The optional iDRAC6
has hung.
The optional iDRAC6 was
remotely reset while system
was booting.
After AC recovery, the
optional iDRAC6 takes
longer than normal to boot.
Remove AC power to the
system for 10 seconds and
restart the system.
Alert! Node
Interleaving
disabled! Memory
configuration
does not support
Node
Interleaving.
The memory configuration
does not support node
interleaving, or the
configuration has changed
(for example, a memory
module has failed) so that
node interleaving cannot be
supported. The system will
still run, but without node
interleaving.
Ensure that the memory
modules are installed in a
configuration that supports
node interleaving. Check
other system messages for
additional information for
possible causes. For memory
configuration information,
see "General Memory
Module Installation
Guidelines" on page 119.
If the problem persists,
see "Troubleshooting System
Memory" on page 152.
Table 1-3. System Messages (continued)
Message Causes Corrective Actions
book.book Page 39 Tuesday, March 31, 2009 5:26 PM40 About Your System
Alert! Power
required exceeds
PSU wattage.
Check PSU and
system
configuration.
Alert!
Continuing
system boot
accepts the risk
that system may
power down
without warning.
The system configuration
of processor(s),
memory modules,
and expansion cards may
not be supported by the
power supplies.
If any system components
were just upgraded,
return the system to the
previous configuration.
If the system boots without
this warning, then the
replaced component(s) are
not supported with this
power supply. If Energy
Smart power supplies are
installed, replace them with
High Output power supplies
to use the components.
See "Power Supplies" on
page 92.
Alert! Redundant
memory disabled!
Memory
configuration
does not support
redundant
memory.
Memory Sparing or Memory
Mirroring was enabled in the
system setup program, but
the current configuration
does not support redundant
memory. A memory module
may be faulty.
Check the memory modules
for failure. See
"Troubleshooting System
Memory" on page 152.
Reset the memory setting,
if appropriate. See "Using
the System Setup Program
and UEFI Boot Manager" on
page 57.
Alert! System
fatal error
during previous
boot.
An error caused the system to
reboot.
Check other system
messages for additional
information for possible
causes.
Table 1-3. System Messages (continued)
Message Causes Corrective Actions
book.book Page 40 Tuesday, March 31, 2009 5:26 PMAbout Your System 41
BIOS
MANUFACTURING
MODE detected.
MANUFACTURING
MODE will be
cleared before
the next boot.
System reboot
required for
normal
operation.
System is in manufacturing
mode.
Reboot to take the system
out of manufacturing mode.
BIOS Update
Attempt Failed!
Remote BIOS update
attempt failed.
Retry the BIOS update.
If problem persists,
see "Getting Help" on
page 167.
Caution!
NVRAM_CLR jumper
is installed on
system board.
Please run SETUP
NVRAM_CLR jumper is
installed in the clear setting.
CMOS has been cleared.
Move the NVRAM_CLR
jumper to the default
position (pins 3 and 5).
See Figure 7-1 for jumper
location. Restart the system
and re-enter the BIOS
settings. See "Using the
System Setup Program and
UEFI Boot Manager" on
page 57.
CPU set to
minimum
frequency.
The processor speed may be
intentionally set lower for
power conservation.
If not an intentional setting,
check any other system
messages for possible causes.
CPU x installed
with no memory.
Memory modules are
required but not installed in
the indicated processor’s
memory slots.
Install memory modules for
the processor. See "System
Memory" on page 119.
Table 1-3. System Messages (continued)
Message Causes Corrective Actions
book.book Page 41 Tuesday, March 31, 2009 5:26 PM42 About Your System
CPUs with
different cache
sizes detected.
Mismatched processors have
been installed in the system.
Ensure that all processors
have the same cache size,
number of cores and logical
processors, and power rating.
Ensure that the processors
are properly installed. See
"Processors" on page 126.
CPUs with
different core
sizes detected!
System halted
CPUs with
different
logical
processors
detected! System
halted
CPUs with
different power
rating detected!
System halted
Current boot mode
is set to UEFI.
Please ensure
compatible
bootable media is
available. Use
the system setup
program to change
the boot mode as
needed.
The system failed to boot
because UEFI boot mode is
enabled in BIOS and the
boot operating system is nonUEFI.
Ensure that the boot mode is
set correctly and that the
proper bootable media is
available. See "Using the
System Setup Program and
UEFI Boot Manager" on
page 57.
Decreasing
available memory
Faulty or improperly installed
memory modules.
Reseat the memory modules.
See "Troubleshooting
System Memory" on
page 152.
Table 1-3. System Messages (continued)
Message Causes Corrective Actions
book.book Page 42 Tuesday, March 31, 2009 5:26 PMAbout Your System 43
DIMM
configuration on
each CPU should
match.
Invalid memory
configuration on a
dual-processor system.
The memory module
configuration for each
processor must be identical.
Ensure that the memory
modules are installed in a
valid configuration.
See "General Memory
Module Installation
Guidelines" on page 119.
Embedded NICx and
NICy:
OS NIC=,
Management
Shared NIC=
The OS NIC interface is set
in BIOS. The Management
Shared NIC interface is set
in management tools.
Check the system
management software or the
System Setup program for
NIC settings. If a problem is
indicated, see
"Troubleshooting a NIC" on
page 147.
Error 8602 -
Auxiliary Device
Failure. Verify
that mouse and
keyboard are
securely
attached to
correct
connectors.
Mouse or keyboard cable is
loose or improperly
connected.
Reseat the mouse or
keyboard cable.
Defective mouse or keyboard. Ensure that the mouse or
keyboard is operational. See
"Troubleshooting a USB
Device" on page 146.
Gate A20 failure Faulty keyboard controller;
faulty system board.
See "Getting Help" on
page 167.
Invalid
configuration
information -
please run SETUP
program.
An invalid system
configuration caused a
system halt.
Run the System Setup
program and review the
current settings. See "Using
the System Setup Program
and UEFI Boot Manager" on
page 57.
Table 1-3. System Messages (continued)
Message Causes Corrective Actions
book.book Page 43 Tuesday, March 31, 2009 5:26 PM44 About Your System
Invalid PCIe card
found in the
Internal_Storage
slot!
The system halted because
an invalid PCIe expansion
card is installed in the
dedicated storage controller
slot.
Remove the PCIe expansion
card and install the
integrated storage controller
in the dedicated slot. See
"RAID Battery (Optional)"
on page 117.
Keyboard fuse has
failed
Overcurrent detected at the
keyboard connector.
See "Getting Help" on
page 167.
Local keyboard
may not work
because all user
accessible USB
ports are
disabled.
If operating
locally, power
cycle the system
and enter system
setup program to
change settings.
The USB ports are disabled
in the system BIOS.
Power down and restart the
system from the power
button, and then enter the
System Setup program to
enable the USB port(s).
See "Entering the System
Setup Program" on page 58.
Manufacturing
mode detected
System is in manufacturing
mode.
Reboot to take the system
out of manufacturing mode.
Maximum rank
count exceeded.
The following
DIMM has been
disabled: x
Invalid memory
configuration. The system
will run but with the
specified memory module
disabled.
Ensure that the memory
modules are installed in a
valid configuration. See
"General Memory Module
Installation Guidelines" on
page 119.
Memory
Initialization
Warning: Memory
size may be
reduced
Invalid memory
configuration. The system
will run but with less memory
than is physically available.
Ensure that the memory
modules are installed in a
valid configuration.
See "General Memory
Module Installation
Guidelines" on page 119.
Table 1-3. System Messages (continued)
Message Causes Corrective Actions
book.book Page 44 Tuesday, March 31, 2009 5:26 PMAbout Your System 45
Memory set to
minimum
frequency.
The memory frequency may
be intentionally set lower for
power conservation.
If not an intentional setting,
check any other system
messages for possible causes.
The current memory
configuration may support
only the minimum frequency.
Ensure that your memory
configuration supports the
higher frequency.
See "General Memory
Module Installation
Guidelines" on page 119.
Memory tests
terminated by
keystroke.
POST memory test was
terminated by pressing the
spacebar.
Information only.
MEMTEST lane
failure detected
on x
Invalid memory
configuration. Mismatched
memory modules are
installed.
Ensure that the memory
modules are installed in a
valid configuration.
See "General Memory
Module Installation
Guidelines" on page 119.
Mirror mode
disabled. For
mirror mode,
DIMMs must be
installed in
pairs. Pairs must
be matched in
size and
geometry.
The memory configuration
does not match the setting in
BIOS. The BIOS setting has
been disabled.
Reconfigure the memory
modules for Memory
Mirroring mode. See
"System Memory" on
page 119.
Table 1-3. System Messages (continued)
Message Causes Corrective Actions
book.book Page 45 Tuesday, March 31, 2009 5:26 PM46 About Your System
No boot device
available
Faulty or missing optical
drive subsystem, hard drive,
or hard drive subsystem, or
no bootable USB key
installed.
Use a bootable USB key,
optical drive, or hard drive.
If the problem persists,
see "Troubleshooting an
Optical Drive" on page 155,
"Troubleshooting a USB
Device" on page 146,
"Troubleshooting an Internal
USB Key" on page 154, and
"Troubleshooting a Hard
Drive" on page 156.
See "Using the System Setup
Program and UEFI Boot
Manager" on page 57 for
information on setting the
order of boot devices.
No boot sector on
hard drive
Incorrect configuration
settings in System Setup
program, or no operating
system on hard drive.
Check the hard drive
configuration settings in the
System Setup program.
See "Using the System Setup
Program and UEFI Boot
Manager" on page 57.
If necessary, install the
operating system on your
hard drive. See your
operating system
documentation.
No timer tick
interrupt
Faulty system board. See "Getting Help" on
page 167.
PCIe Training
Error: Expected
Link Width is x,
Actual Link Width
is y.
Faulty or improperly
installed PCIe card in the
specified slot.
Reseat the PCIe card in the
specified slot number.
See "Troubleshooting
Expansion Cards" on
page 159. If the problem
persists, see "Getting Help"
on page 167.
Table 1-3. System Messages (continued)
Message Causes Corrective Actions
book.book Page 46 Tuesday, March 31, 2009 5:26 PMAbout Your System 47
Plug & Play
Configuration
Error
Error encountered in
initializing PCIe device;
faulty system board.
Install the NVRAM_CLR
jumper in the clear position
(pins 1 and 3) and reboot the
system. See Figure 7-1 for
jumper location. If the
problem persists,
see "Troubleshooting
Expansion Cards" on
page 159."
Quad rank DIMM
detected after
single rank or
dual rank DIMM in
socket.
Invalid memory
configuration.
Ensure that the memory
modules are installed in a
valid configuration.
See "General Memory
Module Installation
Guidelines" on page 119.
Read fault
Requested sector
not found
The operating system cannot
read from the hard drive,
optical drive, or USB device,
the system could not find a
particular sector on the disk,
or the requested sector is
defective.
Replace the optical medium,
USB medium, or USB
device. Ensure that the USB
cables, SAS/SATA backplane
cables, or optical drive cables
are properly connected.
See "Troubleshooting a USB
Device" on page 146,
"Troubleshooting an Optical
Drive" on page 155, or
"Troubleshooting a Hard
Drive" on page 156 for the
appropriate drive(s) installed
in your system.
SATA Port x
device not
found
There is no device connected
to the specified SATA port.
Information only.
Table 1-3. System Messages (continued)
Message Causes Corrective Actions
book.book Page 47 Tuesday, March 31, 2009 5:26 PM48 About Your System
Sector not found
Seek error
Seek operation
failed
Faulty hard drive, USB
device, or USB medium.
Replace the USB medium or
device. Ensure that the USB
or SAS backplane cables are
properly connected. See
"Troubleshooting a USB
Device" on page 146 or
"Troubleshooting a Hard
Drive" on page 156" for the
appropriate drive(s) installed
in your system.
Shutdown failure General system error. See "Getting Help" on
page 167.
Sparing mode
disabled. For
sparing mode,
matched sets of
three must be
populated across
slots.
The memory configuration
does not match the setting in
BIOS. The BIOS setting has
been disabled.
Reconfigure the memory
modules for Memory
Sparing mode. See "System
Memory" on page 119.
The amount of
system memory has
changed
Memory has been added or
removed or a memory
module may be faulty.
If memory has been added or
removed, this message is
informative and can be
ignored. If memory has not
been added or removed,
check the SEL to determine
if single-bit or multi-bit
errors were detected and
replace the faulty memory
module.
See "Troubleshooting
System Memory" on
page 152.
Table 1-3. System Messages (continued)
Message Causes Corrective Actions
book.book Page 48 Tuesday, March 31, 2009 5:26 PMAbout Your System 49
The following
DIMMs should
match in
geometry:
x,x,...
Invalid memory
configuration. The specified
memory modules do not
match in size, number of
ranks, or number of
data lanes.
Ensure that the memory
modules are installed in a
valid configuration.
See "General Memory
Module Installation
Guidelines" on page 119.
The following
DIMMs should
match in rank
count: x,x,...
The following
DIMMs should
match in size:
x,x,...
The following
DIMMs should
match in size
and geometry:
x,x,...
The following
DIMMs should
match in size
and rank count:
x,x,...
Thermal sensor
not detected on x
A memory module without a
thermal sensor is installed in
the specified memory slot.
Replace the memory
module. See "System
Memory" on page 119.
Time-of-day
clock stopped
Faulty battery or faulty chip. See "Troubleshooting the
System Battery" on page 150.
Time-of-day not
set - please run
SETUP program
Incorrect Time or Date
settings; faulty system
battery.
Check the Time and Date
settings. See "Using the
System Setup Program and
UEFI Boot Manager" on
page 57. If the problem
persists, replace the system
battery. See "System Battery"
on page 130.
Table 1-3. System Messages (continued)
Message Causes Corrective Actions
book.book Page 49 Tuesday, March 31, 2009 5:26 PM50 About Your System
Timer chip
counter 2 failed
Faulty system board. See "Getting Help" on
page 167.
TPM
configuration
operation
honored. System
will now reset.
A TPM configuration
command has been entered.
The system will reboot and
execute the command.
Information only.
TPM
configuration
operation is
pending. Press
(I) to Ignore OR
(M) to Modify to
allow this change
and reset the
system.
WARNING:
Modifying could
prevent
security.
This message displays during
system restart after a TPM
configuration command has
been entered. User
interaction is required to
proceed.
Enter I or M to proceed.
TPM failure A Trusted Platform Module
(TPM) function has failed.
See "Getting Help" on
page 167.
Table 1-3. System Messages (continued)
Message Causes Corrective Actions
book.book Page 50 Tuesday, March 31, 2009 5:26 PMAbout Your System 51
Unable to launch
System Services
image. System
halted!
System halted after F10
keystroke because System
Services image is either
corrupted in the system
firmware or has been lost due
to system board replacement.
The optional iDRAC6
Enterprise card flash memory
or BMC SPI flash may be
corrupted.
Restart the system and
update the Unified Server
Configurator repository to
the latest software to restore
full functionality. See the
Unified Server
Configuration user
documentation for
more information.
Restore the flash memory
using the latest version on
support.dell.com. See the
Integrated Dell™ Remote
Access Controller 6
(iDRAC6) User Guide for
instructions on performing a
field replacement of the
flash memory.
Unexpected
interrupt in
protected mode
Improperly seated memory
modules or faulty
keyboard/mouse
controller chip.
Reseat the memory modules.
See "Troubleshooting
System Memory" on
page 152. If the problem
persists, see "Getting Help"
on page 167.
Unsupported CPU
combination
Unsupported CPU
stepping
detected
Processor(s) is not supported
by the system.
Install a supported processor
or processor combination.
See "Processors" on
page 126.
Unsupported DIMM
detected. The
following DIMM
has been
disabled: x
Invalid memory
configuration. The system
will run but with the
specified memory module
disabled.
Ensure that the memory
modules are installed in a
valid configuration. See
"General Memory Module
Installation Guidelines" on
page 119.
Table 1-3. System Messages (continued)
Message Causes Corrective Actions
book.book Page 51 Tuesday, March 31, 2009 5:26 PM52 About Your System
Unsupported
memory
configuration.
DIMM mismatch
across slots
detected:
x,x,...
Invalid memory
configuration.
Memory modules are
mismatched in the
specified slots.
Ensure that the memory
modules are installed in a
valid configuration.
See "General Memory
Module Installation
Guidelines" on page 119.
Unused memory
detected. DIMM’s
installed in the
following slot
are not available
when in mirror
mode: x,x,x
The memory configuration
is not optimal for
mirroring Mode. Modules
in the specified slots are
unused.
Reconfigure the memory for
Memory Mirroring Mode, or
change the memory mode to
Optimized or Sparing in the
BIOS setup screen. See
"System Memory" on
page 119.
Unused memory
detected. DIMM’s
installed in the
following slot
are not available
when in 128-bit
advanced ECC
mode: x,x,x
The memory configuration is
not optimal for Advanced
ECC Memory Mode.
Modules in the specified
slots are unused.
Reconfigure the memory for
Advanced ECC Memory
Mode, or change the
memory mode to Optimized
or Sparing in the BIOS setup
screen. See "System
Memory" on page 119.
Warning: A fatal
error has caused
system reset!
Please check the
system event log!
A fatal system error occurred
and caused the system to
reboot.
Check the SEL for
information that was logged
during the error. See the
applicable troubleshooting
section in "Troubleshooting
Your System" on page 145 for
any faulty components
specified in the SEL.
Table 1-3. System Messages (continued)
Message Causes Corrective Actions
book.book Page 52 Tuesday, March 31, 2009 5:26 PMAbout Your System 53
Warning: Control
Panel is not
installed.
The control panel is not
installed or has a faulty cable
connection.
Install the control panel, or
check the cable connections
between the display module,
the control panel board,
and the system board.
See "Control Panel
Assembly-LED/LCD
(Service-Only Procedure)
(Optional)" on page 132.
Warning! No micro
code update
loaded for
processor n
Micro code update failed. Update the BIOS firmware.
See "Getting Help" on
page 167.
Warning! Power
required exceeds
PSU wattage.
Check PSU and
system
configuration.
Warning!
Performance
degraded. CPU and
memory set to
minimum
frequencies to
meet PSU wattage.
System will
reboot.
The system configuration of
processor(s), memory
modules, and expansion
cards may not be supported
by the power supplies.
If any system components
were just upgraded, return
the system to the previous
configuration. If the system
boots without this warning,
then the replaced
component(s) are not
supported with this power
supply. If Energy Smart
power supplies are installed,
replace them with the High
Output power supplies to
use the components. See
"Power Supplies" on page 92.
Warning! PSU
mismatch. PSU
redundancy lost.
Check PSU.
A High Output power supply
and an Energy Smart power
supply are installed in the
system at the same time.
Install two High Output or
two Energy Smart power
supplies in the system.
You can also run the system
on one power supply until
you can obtain two power
supplies of the same type.
See "Troubleshooting Power
Supplies" on page 151.
Table 1-3. System Messages (continued)
Message Causes Corrective Actions
book.book Page 53 Tuesday, March 31, 2009 5:26 PM54 About Your System
Warning!
Unsupported
memory
configuration
detected. The
memory
configuration is
not optimal. The
recommended
memory
configuration
is:
Invalid memory
configuration. The system
will run but with reduced
functionality.
Ensure that the memory
modules are installed in a
valid configuration.
See "General Memory
Module Installation
Guidelines" on page 119.
If the problem persists,
see "Troubleshooting System
Memory" on page 152.
Write fault
Write fault on
selected drive
Faulty USB device, USB
medium, optical drive
assembly, hard drive, or hard
drive subsystem.
Replace the USB medium or
device. Ensure that the USB,
SAS backplane, or SATA
cables are properly
connected.
See "Troubleshooting a USB
Device" on page 146,
"Troubleshooting an Internal
USB Key" on page 154,
"Troubleshooting an Optical
Drive" on page 155, and
"Troubleshooting a Hard
Drive" on page 156.
NOTE: For the full name of an abbreviation or acronym used in this table, see the
"Glossary" on page 175.
Table 1-3. System Messages (continued)
Message Causes Corrective Actions
book.book Page 54 Tuesday, March 31, 2009 5:26 PMAbout Your System 55
Warning Messages
A warning message alerts you to a possible problem and prompts you to
respond before the system continues a task. For example, before you format a
diskette, a message will warn you that you may lose all data on the diskette.
Warning messages usually interrupt the task and require you to respond by
typing y (yes) or n (no).
NOTE: Warning messages are generated by either the application or the operating
system. For more information, see the documentation that accompanied the
operating system or application.
Diagnostics Messages
The system diagnostic utilities may issue messages if you run diagnostic tests
on your system. See "Running the Embedded System Diagnostics" on
page 164 for more information about system diagnostics.
Alert Messages
Systems management software generates alert messages for your system. Alert
messages include information, status, warning, and failure messages for drive,
temperature, fan, and power conditions. For more information, see the
systems management software documentation.
book.book Page 55 Tuesday, March 31, 2009 5:26 PM56 About Your System
book.book Page 56 Tuesday, March 31, 2009 5:26 PMUsing the System Setup Program and UEFI Boot Manager 57
Using the System Setup Program
and UEFI Boot Manager
The System Setup program is the BIOS program that enables you to manage
your system hardware and specify BIOS-level options. From the System Setup
program, you can:
• Change the NVRAM settings after you add or remove hardware
• View the system hardware configuration
• Enable or disable integrated devices
• Set performance and power management thresholds
• Manage system security
Choosing the System Boot Mode
The System Setup program also enables you to specify the boot mode for
installing your operating system:
• BIOS boot mode (the default) is the standard BIOS-level boot interface.
• UEFI boot mode is an enhanced 64-bit boot interface based on Unified
Extensible Firmware Interface (UEFI) specifications that overlays the
system BIOS. See "Entering the UEFI Boot Manager" on page 69 for more
information on this interface.
You select the boot mode in the Boot Mode field of the Boot Settings screen of
the System Setup program. See "Boot Settings Screen" on page 63. Once you
specify the boot mode, the system boots in that mode and you proceed then
to install your operating system from that mode. Thereafter, you must boot
the system to the same boot mode (BIOS or UEFI) to access the installed
operating system. Trying to boot the operating system from the other boot
mode will cause the system to halt immediately at startup.
NOTE: Operating systems must be UEFI-compatible (for example, Microsoft
®
Windows Server
®
2008 x64 version) to be installed from the UEFI boot mode.
DOS and 32-bit operating systems do not support UEFI and can only be installed
from the BIOS boot mode.
book.book Page 57 Tuesday, March 31, 2009 5:26 PM58 Using the System Setup Program and UEFI Boot Manager
Entering the System Setup Program
1 Turn on or restart your system.
2 Press after you see the following message:
= System Setup
NOTE: The system will not respond until the USB keyboard is active.
If your operating system begins to load before you press , allow the
system to finish booting, and then restart your system and try again.
Responding to Error Messages
If an error message appears while the system is booting, make a note of the
message. See "System Messages" on page 37 for an explanation of the message
and suggestions for correcting errors.
NOTE: After installing a memory upgrade, it is normal for your system to display a
message that the system memory size has changed the first time you start your
system.
Using the System Setup Program Navigation Keys
NOTE: For most of the options, any changes that you make are recorded but do not
take effect until you restart the system.
Keys Action
Up arrow or Moves to the previous field.
Down arrow or Moves to the next field.
Spacebar, <+>, <–>, left and
right arrows
Cycles through the settings in a field. In many
fields, you can also type the appropriate value.
Exits the System Setup program and restarts the
system if any changes were made.
Displays the System Setup program's help file.
book.book Page 58 Tuesday, March 31, 2009 5:26 PMUsing the System Setup Program and UEFI Boot Manager 59
System Setup Options
Main Screen
Figure 2-1. Main System Setup Program Screen
NOTE: The options for the System Setup program change based on the system
configuration.
NOTE: The System Setup program defaults are listed under their respective options
in the following sections, where applicable.
Option Description
System Time Sets the time on the system's internal clock.
System Date Sets the date on the system's internal calendar.
Memory Settings Displays information related to installed memory. See "Memory
Settings Screen" on page 61.
book.book Page 59 Tuesday, March 31, 2009 5:26 PM60 Using the System Setup Program and UEFI Boot Manager
Processor Settings Displays information related to microprocessors (speed, cache
size, and so on). See "Processor Settings Screen" on page 61.
SATA Settings See "SATA Settings Screen" on page 62.
Boot Settings See "Boot Settings Screen" on page 63.
Integrated Devices See "Integrated Devices Screen" on page 64.
PCI IRQ
Assignment
Displays a screen to change the IRQ assigned to each of the
integrated devices on the PCI bus, and any installed expansion
card that requires an IRQ.
Serial
Communication
(Off default)
See "Serial Communication Screen" on page 65.
Embedded Server
Management
See "Embedded Server Management Screen (Optional)" on
page 66.
Power
Management
See "Power Management Screen" on page 66.
System Security Displays a screen to configure the system password and setup
password features. See "System Security Screen" on page 67,
"Using the System Password" on page 71, and "Using the Setup
Password" on page 74 for more information.
Keyboard
NumLock
(On default)
Determines whether your system starts up with the NumLock
mode activated on 101- or 102-key keyboards (does not apply to
84-key keyboards).
Report Keyboard
Errors
(Report default)
Enables or disables reporting of keyboard errors during the
POST. Select Report for host systems that have keyboards
attached. Select Do Not Report to suppress all error messages
relating to the keyboard or keyboard controller during POST.
This setting does not affect the operation of the keyboard itself if
a keyboard is attached to the system.
F1/F2 Prompt on
Error (Enabled
default)
Enables the system to halt on errors during POST, which allows
the user to observe events that may scroll by unnoticed during
normal POST. You can select F1 to continue or F2 to enter the
System Setup program.
CAUTION: When setting this option to Disabled, the system
will not halt if an error occurs during POST. Any critical
errors will be displayed and logged in the system event log.
Option Description
book.book Page 60 Tuesday, March 31, 2009 5:26 PMUsing the System Setup Program and UEFI Boot Manager 61
Memory Settings Screen
Processor Settings Screen
Option Description
System Memory Size Displays the amount of system memory.
System Memory Type Displays the type of system memory.
System Memory Speed Displays the system memory speed.
Video Memory Displays the amount of video memory.
System Memory Testing
(Enabled default)
Specifies whether system memory tests are run at system
boot. Options are Enabled and Disabled.
Memory Operating Mode This field displays the type of memory operation if a
valid memory configuration is installed. When set to
Optimizer Mode, the memory controllers run
independently of each other for improved memory
performance. When set to Mirror Mode, memory
mirroring is enabled. When set to Advanced ECC
Mode, two controllers are joined in 128-bit mode
running multi-bit advanced ECC. For information about
the memory modes, see "System Memory" on page 119.
NOTE: The Spare Mode option may not be present on all
systems.
Node Interleaving
(Disabled default)
If this field is Enabled, memory interleaving is supported
if a symmetric memory configuration is installed. If
Disabled, the system supports Non-Uniform Memory
architecture (NUMA) (asymmetric) memory
configurations.
Option Description
64-bit Specifies if the processor(s) support 64-bit extensions.
Clock Speed Displays the processor clock speed.
Bus Speed Displays the processor bus speed.
book.book Page 61 Tuesday, March 31, 2009 5:26 PM62 Using the System Setup Program and UEFI Boot Manager
SATA Settings Screen
Logical Processor
(Enabled default)
On processors that support Simultaneous Multi-
Threading (SMT) technology, each processor core
supports up to two logical processors. If this field is set to
Enabled, the BIOS reports both logical processors. If set
to Disabled, only one logical processor is monitored by
the BIOS.
Virtualization Technology
(Disabled default)
NOTE: Disable this feature if your system will not be
running virtualization software.
Enabled permits virtualization software to use the
virtualization technology incorporated in the processor.
Execute Disable
(Enabled default)
Enables or disables Execute Disable Memory Protection
Technology.
Number of Cores per
Processor
(All default)
If set to All, the maximum number of cores in each
processor is enabled.
Turbo Mode
(Enabled default)
If Turbo Boost Technology is supported by the
processor(s), enables or disables Turbo Mode.
C States
(Enabled default)
When set to Enabled, the processor(s) can operate in all
available power states.
Processor 1 Family -ModelStepping
Displays the family, model, and stepping of the selected
processor.
Option Description
Embedded SATA
(ATA Mode default)
ATA Mode enables the integrated SATA controller. Off
disables the controller.
Port A
(Auto default)
Auto enables BIOS support for the device attached to
SATA port A. Off disables BIOS support for the device.
Port B
(Off default)
Auto enables BIOS support for the device attached to
SATA port B. Off disables BIOS support for the device.
Port C
(Off default)
Auto enables BIOS support for the device attached to
SATA port C. Off disables BIOS support for the device.
Option Description
book.book Page 62 Tuesday, March 31, 2009 5:26 PMUsing the System Setup Program and UEFI Boot Manager 63
Boot Settings Screen
Port D
(Off default)
Auto enables BIOS support for the device attached to
SATA port D. Off disables BIOS support for the device.
Port E Auto enables BIOS support for the device attached to
SATA port E. Off disables BIOS support for the device.
Option Description
Boot Mode
(BIOS default)
CAUTION: Switching the boot mode could prevent
the system from booting if the operating system was
not installed in the same boot mode.
If the system operating system supports Unified
Extensible Firmware Interface, you can set this option to
UEFI. Setting this field to BIOS allows compatibility
with non-UEFI operating systems.
NOTE: Setting this field to UEFI disables the Boot
Sequence, Hard-Disk Drive Sequence, and USB Flash Drive
Emulation Type fields.
Boot Sequence If Boot Mode is set to BIOS, this field tells the system
where the operating system files needed for startup are
located. If Boot Mode is set to UEFI, you can access the
UEFI boot manager utility by rebooting the system and
pressing F11 when prompted to do so.
Hard-Disk Drive
Sequence
Determines the order in which the BIOS will attempt to
boot from hard drives in the system during system
startup.
USB Flash Drive
Emulation Type
(Auto default)
Determines the emulation type for a USB flash drive.
Hard disk allows the USB flash drive to act as a hard
drive. Floppy allows the USB flash drive to act as a
removable diskette drive. Auto automatically chooses an
emulation type.
Boot Sequence Retry
(Disabled default)
If this field is enabled and the system has failed to boot,
the system will reattempt to boot after 30 seconds.
Option Description
book.book Page 63 Tuesday, March 31, 2009 5:26 PM64 Using the System Setup Program and UEFI Boot Manager
Integrated Devices Screen
Option Description
Integrated SAS/RAID
Controller
(Enabled default)
Enables or disables the integrated storage controller.
User Accessible USB
Ports
(All Ports On default)
Enables or disables the user-accessible USB ports. Options
are All Ports On, Only Back Ports On, and All Ports Off.
Internal USB Port
(On default)
Enables or disables the internal USB port.
Embedded NIC1 and
NIC2
Enables or disables the OS interface of the four embedded
NICs. (The NICs may also be accessed through the
system’s management controller.)
Embedded Gb NICx
(NIC1 default: Enabled
with PXE;
Other NICs: Enabled)
Enables or disables the embedded NICs. Options are
Enabled, Enabled with PXE, and Enabled with iSCSI
Boot. PXE support allows the system to boot from the
network.
MAC Address Displays the MAC address for the NIC.
Capability Detected Displays the features of the NIC hardware key, if installed.
NOTE: Some NIC features may require the installation of an
additional driver.
OS Watchdog Timer
(Disabled default)
Sets a timer to monitor the operating system for activity,
and aids in recovery if the system stops responding. When
Enabled, the operating system is allowed to initialize the
timer. When Disabled, the timer is not initialized.
NOTE: This feature is usable only with operating systems
that support WDAT implementations of the Advanced
Configuration and Power Interface (ACPI) 3.0b specification.
I/OAT DMA Engine
(Disabled default)
Enables or disables the I/O acceleration technology
(I/OAT). This feature should only be enabled if the
hardware and software support I/OAT.
Embedded Video
Controller
(Enabled default)
Displays the total amount of video memory available in
the embedded video controller.
book.book Page 64 Tuesday, March 31, 2009 5:26 PMUsing the System Setup Program and UEFI Boot Manager 65
PCI IRQ Assignments Screen
Serial Communication Screen
Option Description
Use the <+> and <-> keys to manually select an IRQ
for a given device, or select Default to allow the BIOS to
select an IRQ value at system startup.
Option Description
Serial Communication
(On without Console
Redirection default)
Selects whether the serial communication devices
(Serial Device 1 and Serial Device 2) are enabled in
BIOS. BIOS console redirection can also be enabled and
the port address used can be specified.
Options are On without Console Redirection, On with
Console Redirection via COM1, On with Console
Redirection via COM2, and Off.
Serial Port Address
(Serial Device 1=COM1,
Serial Device2=COM2
default)
Sets the serial port addresses for the two serial devices.
NOTE: Only Serial Device 2 can be used for Serial Over
LAN (SOL). To use console redirection by SOL, configure
the same port address for console redirection and the
serial device.
External Serial Connector
(Serial Device1 default)
Specifies whether Serial Device 1, Serial Device 2, or
Remote Access Device has access to the external serial
connector.
NOTE: Only Serial Device 2 can be used for Serial Over
LAN (SOL). To use console redirection by SOL, configure
the same port address for console redirection and the
serial device.
Failsafe Baud Rate
(115200 default)
Displays the failsafe baud rate used for console
redirection. BIOS attempts to determine the baud rate
automatically. This failsafe baud rate is used only if the
attempt fails. This rate should not be adjusted.
Remote Terminal Type
(VT100/VT220 default)
Sets the remote console terminal type, either
VT100/VT220 or ANSI.
Redirection After Boot
(Enabled default)
Enables or disables BIOS console redirection when the
operating system is loaded.
book.book Page 65 Tuesday, March 31, 2009 5:26 PM66 Using the System Setup Program and UEFI Boot Manager
Embedded Server Management Screen (Optional)
Power Management Screen
Option Description
Front Panel LCD
Options
Options are User Defined String, Model Number, or None.
If the LCD Home display is set to anything other than User
Defined String, Model Number, or None, this option in BIOS
will display Advanced. You will not be able to edit this setting in
BIOS until it is set back to User Defined String, Model Number,
or None through another LCD configuration utility (such as the
optional BMC or iDRAC6 Configuration Utility or LCD panel
menu).
User-Defined
LCD String
You can enter a name or other identifier for the system, to be
displayed on the LCD module screen.
Option Description
Power
Management
Options are OS Control, Active Power Controller, Custom, or
Maximum Performance.
If you select OS Control, Active Power Controller, or Maximum
Performance, the BIOS preconfigures the remaining options on
this screen. If you select Custom, you can configure each option
independently.
CPU Power and
Performance
Management
Options are OS Control, Active Power Controller, Custom, or
Maximum Performance. For all but the Custom setting, the
BIOS pre-configures the power settings on this screen as follows:
OS Control sets the CPU power to OS DBPM, the fan power to
Minimum Power, and the memory power to Maximum
Performance. In this setting, all processor performance
information is passed from the system BIOS to the operating
system for control. The operating system sets the processor
performance based on processor utilization.
Active Power Controller sets the CPU power to System DBPM,
the fan power to Minimum Power, and the memory power to
Maximum Performance. In this setting, processor performance is
controlled by the system BIOS.
Maximum Performance sets all fields to Maximum Performance.
If you select Custom, you can configure each option independently.
book.book Page 66 Tuesday, March 31, 2009 5:26 PMUsing the System Setup Program and UEFI Boot Manager 67
System Security Screen
Fan Power and
Performance
Management
Options are Maximum Performance or Minimum Power.
Memory Power
and Performance
Management
Options are Maximum Performance, a specified frequency, or
Minimum Power.
Option Description
System Password Displays the current status of the password security
feature and allows a new system password assignment and
verification.
NOTE: See "Using the System Password" on page 71 for
more information.
Setup Password Restricts access to the System Setup program by using a
setup password.
NOTE: See "Using the System Password" on page 71 for
more information.
Password Status
(Unlocked default)
When Setup Password is assigned and this field is
Locked, the system password cannot be changed or
disabled at system start-up
See "Using the System Password" on page 71" for more
information.
TPM Security
(Off default)
Sets the reporting of the Trusted Platform Module
(TPM) in the system.
If Off, the presence of the TPM is not reported to the
operating system.
If On with Pre-boot Measurements, the system reports
the TPM to the operating system and stores the pre-boot
measurements to the TPM during POST.
If On without Pre-boot Measurements, the system
reports the TPM to the operating system and bypasses
pre-boot measurements.
Option Description
book.book Page 67 Tuesday, March 31, 2009 5:26 PM68 Using the System Setup Program and UEFI Boot Manager
TPM Activation
(No Change default)
When set to Activate, the TPM is enabled to default
settings. When set to Deactivate, the TPM is disabled.
The No Change state initiates no action. The operational
state of the TPM remains unchanged (all user settings for
the TPM are preserved).
NOTE: This field is read-only when TPM Security is set
to Off.
TPM Clear
(No default)
CAUTION: Clearing the TPM will lose all encryption
keys in the TPM. This option prevents booting to the
operating system and results in data loss if the
encryption keys cannot be restored. Back up the
TPM keys prior to enabling this option.
When set to Yes, all TPM contents are cleared.
NOTE: This field is read-only when TPM Security is set to
Off.
Power Button
(Enabled default)
If Enabled, the power button can turn the system's power
off and on. On an ACPI-compliant operating system, the
system performs an orderly shutdown before power is
turned off.
When Disabled, the button can only turn on system
power.
NMI Button
(Disabled default)
CAUTION: Clearing the TPM will lose all encryption
keys in the TPM. This option prevents booting to the
operating system and results in data loss if the
encryption keys cannot be restored. Back up the
TPM keys prior to enabling this option.
Enables or disables the NMI feature.
AC Power Recovery
(Last default)
Determines how the system reacts when power is
restored. If set to Last, the system returns to the last
power state. On turns on the system after power is
restored. Off allows the system to remain off after power
is restored.
AC Power Recovery Delay
(Immediate default)
Determines when the system restarts after power is
restored. Options are Immediate, Random (between
30 to 240 seconds), or a user-defined value of 30 to
240 seconds.
Option Description
book.book Page 68 Tuesday, March 31, 2009 5:26 PMUsing the System Setup Program and UEFI Boot Manager 69
Exit Screen
Press to exit the System Setup program; the Exit screen displays:
• Save Changes and Exit
• Discard Changes and Exit
• Return to Setup
Entering the UEFI Boot Manager
NOTE: Operating systems must be 64-bit UEFI-compatible (for example, Microsoft
®
Windows Server
®
2008 x64 version) to be installed from the UEFI boot mode. DOS
and 32-bit operating systems can only be installed from the BIOS boot mode.
NOTE: The Boot Mode must be set to UEFI in the System Setup program to access
the UEFI Boot Manager.
The UEFI Boot Manager enables you to:
• Add, delete, and arrange boot options
• Access the System Setup program and BIOS-level boot options without
rebooting
1 Turn on or restart your system.
2 Press after you see the following message:
= UEFI Boot Manager
NOTE: The system will not respond until the USB keyboard is active.
If your operating system begins to load before you press , allow the
system to finish booting, and then restart your system and try again.
Using the UEFI Boot Manager Navigation Keys
Keys Action
Up arrow Moves to and highlights the previous field.
Down arrow Moves to and highlights the next field.
Spacebar, , <+>, <–> Cycles through the settings in a field.
Refreshes the UEFI Boot Manager screen
(page one) or returns to the previous screen.
Displays the UEFI Boot Manager help file.
book.book Page 69 Tuesday, March 31, 2009 5:26 PM70 Using the System Setup Program and UEFI Boot Manager
UEFI Boot Manager Screen
UEFI Boot Settings Screen
Option Description
Continue The system attempts to boot to devices starting with
the first item in the boot order. If the boot attempt fails,
the system will continue with the next item in the boot
order until the boot is successful or no more boot
options are found.
Displays the list of available boot options (marked with
asterisks). Select the boot option you wish to use and
press .
NOTE: If you hot-swap a boot device, press to
refresh the list of boot options.
UEFI Boot Settings Enables you to add, delete, enable, or disable boot
options; change boot order; or execute a one-time boot
option.
System Utilities Enables you to access the System Setup program,
System Services (Unified Server Configurator [USC]),
Diagnostics, and BIOS-level boot options.
Option Description
Add Boot Option Adds a new boot option.
Delete Boot Option Deletes an existing boot option.
Enable/Disable Boot
Option
Disables and enables an option in the boot option list.
Change Boot Order Changes the order of the boot option list.
One-Time Boot from File Sets a one-time boot option not included in the boot
option list.
book.book Page 70 Tuesday, March 31, 2009 5:26 PMUsing the System Setup Program and UEFI Boot Manager 71
System Utilities Screen
System and Setup Password Features
NOTE: For a forgotten password, see "Disabling a Forgotten Password" on
page 172.
Your system is shipped without the system password feature enabled in BIOS. The
password features provide a basic level of security for the data on your system.
CAUTION: Anyone can access the data stored on your system if the system is
running and unattended.
Using the System Password
When a system password is assigned, the system prompts for the system
password after the system starts and only those with the password have full
use of the system.
Assigning a System Password
Before assigning a system password, enter the System Setup program and
check the System Password option.
When a system password is assigned, System Password is Enabled.
If Password Status is Unlocked, you can change the system password.
If Locked, you cannot change the system password. Disabling the password
jumper on the system board sets System Password to Disabled, and you
cannot change or enter a new system password.
Option Description
System Setup Accesses the System Setup program without rebooting.
System Services (USC) Restarts the system and accesses the Unified Server
Configurator, which enables you to run utilities such as
system diagnostics.
BIOS Boot Manager Accesses the BIOS-level boot options list without
rebooting. This option enables you to conveniently
switch to BIOS boot mode if you need to boot to a
device with a non-UEFI operating system, such as a
bootable DOS media with diagnostics software.
Reboot System Restarts the system.
book.book Page 71 Tuesday, March 31, 2009 5:26 PM72 Using the System Setup Program and UEFI Boot Manager
When a system password is not assigned and the password jumper on the
system board is in the enabled position, System Password is Not Enabled and
Password Status is Unlocked. To assign a system password:
1 Verify that Password Status is Unlocked.
2 Highlight the System Password option and press .
3 Type your new system password.
You can use up to 32 characters in your password.
As you type, placeholders appear in the field.
The password assignment is not case-sensitive. To erase a character, press
or the left-arrow key.
NOTE: To escape from the field without assigning a system password, press
to move to another field, or press prior to completing step 5.
4 Press .
5 To confirm your password, type it a second time and press .
System Password changes to Enabled. Exit the System Setup program and
begin using your system.
6 Either reboot the system now for the password protection to take effect or
continue working.
NOTE: Password protection does not take effect until the system reboots.
Using Your System Password to Secure Your System
NOTE: If you have assigned a setup password (see "Using the Setup Password" on
page 74), the system accepts your setup password as an alternate system
password.
When Password Status is Unlocked, you have the option to leave the
password security enabled or to disable password security.
To leave the password security enabled:
1 Turn on or reboot your system by pressing .
2 Type your password and press .
book.book Page 72 Tuesday, March 31, 2009 5:26 PMUsing the System Setup Program and UEFI Boot Manager 73
To disable the password security:
1 Turn on or reboot your system by pressing .
2 Type your password and press .
When Password Status is Locked, you must type the password and press
when prompted at reboot.
If an incorrect system password is entered, the system displays a message and
prompts you to re-enter your password. You have three attempts to enter the
correct password. After the third unsuccessful attempt, the system displays an
error message that the system has halted and must be shut down manually
using the power button.
Even after you shut down and restart the system, the error message continues
to be displayed until the correct password is entered.
NOTE: You can use the Password Status option in conjunction with the System
Password and Setup Password options to protect your system from unauthorized
changes.
Disabling the System Password
If the system password is already set, you can disable it by typing the password
during POST and pressing or you can enter the system
setup and press twice when you are in the system password menu.
Changing an Existing System Password
1 Enter the System Setup program by pressing during POST.
2 Select the System Security screen.
3 Verify that the Password Status is Unlocked.
4 Type the new system password in the two password fields.
The System Password field changes to Not Enabled if the password was
deleted.
book.book Page 73 Tuesday, March 31, 2009 5:26 PM74 Using the System Setup Program and UEFI Boot Manager
Using the Setup Password
Assigning a Setup Password
You can assign a setup password only when the Setup Password is Not
Enabled. To assign a setup password, highlight the Setup Password option
and press the <+> or <–> key. The system prompts you to enter and verify
the password.
NOTE: The setup password can be the same as the system password. If the two
passwords are different, the setup password can be used as an alternate system
password. The system password cannot be used in place of the setup password.
You can use up to 32 characters in your password.
As you type, placeholders appear in the field.
The password assignment is not case-sensitive. To erase a character, press
or the left-arrow key.
When you verify the password, the Setup Password changes to Enabled.
The next time you enter the System Setup program, the system prompts you
for the setup password.
A change to the Setup Password option becomes effective immediately
(restarting the system is not required).
Operating With a Setup Password Enabled
If Setup Password is Enabled, you must enter the correct setup password
before modifying most of the System Setup options.
If you do not enter the correct password in three attempts, the system lets you
view, but not modify, the System Setup screens. The following options are
exceptions: If System Password is not Enabled and is not locked through the
Password Status option, you can assign a system password. You cannot disable
or change an existing system password.
NOTE: You can use the Password Status option in conjunction with the Setup
Password option to protect the system password from unauthorized changes.
book.book Page 74 Tuesday, March 31, 2009 5:26 PMUsing the System Setup Program and UEFI Boot Manager 75
Deleting or Changing an Existing Setup Password
1 Enter the System Setup program and select the System Security.
2 Highlight Setup Password, press to access the setup password
window. Press twice to clear the existing setup password.
The setting changes to Not Enabled.
3 If you want to assign a new setup password, perform the steps in "Assigning
a Setup Password" on page 74.
Embedded System Management
The Unified Server Configurator (USC) is an embedded utility that enables
systems and storage management tasks from an embedded environment
throughout the server’s lifecycle.
The USC can be started during the boot sequence and can function
independently of the operating system.
NOTE: Certain platform configurations may not support the full set of features
provided by USC.
The following features of USC are supported on systems with Baseboard
Management Controller (BMC):
• Installing an operating system
• Running diagnostics to validate the memory, I/O devices, processors,
physical disks, and other peripherals
When an optional iDRAC6 Express card is installed, USC provides the
following additional features:
• Downloading and applying firmware updates
• Configuring hardware and firmware
For more information about setting up USC, configuring hardware and
firmware, and deploying the operating system, see the Dell Unified Server
Configurator User’s Guide on the Dell Support website at
support.dell.com/manuals.
book.book Page 75 Tuesday, March 31, 2009 5:26 PM76 Using the System Setup Program and UEFI Boot Manager
Baseboard Management Controller Configuration
NOTE: If an iDRAC6 Express card is installed on the system, the Baseboard
Management Controller (BMC) utility is replaced by the iDRAC6 utility.
The BMC enables configuring, monitoring, and recovery of systems remotely.
BMC provides the following features:
• Uses the system’s integrated NIC
• Enables fault logging and SNMP alerting
• Provides access to system event log and sensor status
• Allows control of system functions including power on and off
• Functions independently of the system’s power state or the system’s
operating system
• Provides text console redirection for system setup, text-based utilities,
and operating system consoles
NOTE: To remotely access the BMC through the integrated NIC, you must connect
the network connection to integrated NIC1.
For additional information on using BMC, see the documentation for the
BMC and systems management applications.
Entering the BMC Setup Module
1 Turn on or restart your system.
2 Press when prompted after POST.
If your operating system begins to load before you press ,
allow the system to finish booting, and then restart your system and try
again.
iDRAC Configuration Utility
The iDRAC Configuration Utility is a pre-boot configuration environment
that allows you to view and set parameters for the optional iDRAC6 and for
the managed server. The iDRAC Configuration Utility enables you to:
• Configure, enable, or disable the iDRAC6 local area network (LAN) through
the dedicated iDRAC6 Enterprise card port or the embedded NICs.
• Enable or disable IPMI over LAN.
book.book Page 76 Tuesday, March 31, 2009 5:26 PMUsing the System Setup Program and UEFI Boot Manager 77
• Enable a LAN Platform Event Trap (PET) destination.
• Attach or detach the Virtual Media devices.
• Change the administrative username and password and manage user
privileges.
• View System Event Log (SEL) messages or clear messages from the log.
For additional information on using iDRAC6, see the documentation for
iDRAC6 and systems management applications.
Entering the iDRAC Configuration Utility
1 Turn on or restart your system.
2 Press when prompted during POST.
If your operating system begins to load before you press ,
allow the system to finish booting, restart your system and try again.
book.book Page 77 Tuesday, March 31, 2009 5:26 PM78 Using the System Setup Program and UEFI Boot Manager
book.book Page 78 Tuesday, March 31, 2009 5:26 PMInstalling System Components 79
Installing System Components
WARNING: While moving or transferring the system, it is recommended that
you use the packaging material that shipped with the system and/or take care to
avoid any damage due to shock or vibration.
NOTE: Depending on the configuration, your system may have cabled or
hot-swappable hard drives, redundant or non-redundant power supplies, and an
LCD panel or diagnostic indicators. The illustrations in this section show a system
with hot-swappable hard drives and an LCD panel.
Recommended Tools
• Key to the system keylock
• #1 and #2 Phillips screwdrivers
• Wrist grounding strap
Inside the System
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
book.book Page 79 Tuesday, March 31, 2009 5:26 PM80 Installing System Components
Figure 3-1. Inside the System
1 power supply shroud 2 system board shroud
3 power supply bays (2) 4 expansion-card riser
5 heat sink/processor (2) 6 memory modules (8)
7 system cooling fans (4) 8 optical drive
9 hard drives (4) 10 control panel board
11 SAS backplane 12 power supply cooling fans (2)
2
1
6
4
7
8
9
10
11
3
5
12
book.book Page 80 Tuesday, March 31, 2009 5:26 PMInstalling System Components 81
Removing and Replacing the Optional Front Bezel
1 Unlock the keylock at the left end of the bezel.
2 Lift up the release latch next to the key lock.
3 Rotate the left end of the bezel away from the front panel.
4 Unhook the right end of the bezel and pull the bezel away from
the system.
Figure 3-2. Removing and Replacing the Optional Front Bezel
To replace the optional bezel, hook the right end of the bezel onto the chassis,
then fit the free end of the bezel onto the system. Secure the bezel with the
keylock. See Figure 3-2.
1 release latch 2 keylock
3 bezel 4 hinge tab
3
2
1
4
book.book Page 81 Tuesday, March 31, 2009 5:26 PM82 Installing System Components
Opening and Closing the System
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
WARNING: Whenever you need to lift the system, get others to assist you.
To avoid injury, do not attempt to lift the system by yourself.
Opening the System
1 Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet and peripherals.
2 Rotate the latch release lock counter clockwise to the unlocked position.
See Figure 3-3.
3 Grasp the cover on both sides while pressing your thumbs on latch release
lock and the indent, carefully slide the cover back, and lift it away from the
system. See Figure 3-3.
book.book Page 82 Tuesday, March 31, 2009 5:26 PMInstalling System Components 83
Figure 3-3. Removing and Replacing the System Cover
Closing the System
1 Place the cover onto the chassis and offset it slightly towards the back of
the system, so that the two hooks on the back edge of the cover fit over the
corresponding slots on the back edge of the chassis. See Figure 3-3.
2 Slide the cover towards the front of the chassis till it snaps in position.
3 Rotate the latch release lock in a clockwise direction to secure the cover.
1 latch release lock 2 indent
1
2
book.book Page 83 Tuesday, March 31, 2009 5:26 PM84 Installing System Components
Hard Drives
Your system supports up to four 3.5-inch (SAS or SATA) or 2.5-inch
(SAS, SATA, or SSD) hard drives in 3.5-inch hot-swap hard drive carrier or
cabled internal drives. Depending on your chassis, the hard drives are
installed internally or at the front of the system (see Figure 3-1). Internal
hard drives are connected to the system board or an optional controller card.
Front-mounted hard drives are connected to a SAS backplane through
hard-drive carriers and can be configured as hot-swappable.
Removing a Drive Blank
CAUTION: To maintain proper system cooling, all empty hard-drive bays must
have drive blanks installed.
1 Remove the front bezel. See "Removing and Replacing the Optional
Front Bezel" on page 81.
2 Grasp the front of the hard-drive blank, press the release lever on the
right side, and slide the blank out until it is free of the drive bay.
See Figure 3-4.
Figure 3-4. Removing or Installing a Hard-Drive Blank
1 hard-drive blank 2 release lever
1
2
book.book Page 84 Tuesday, March 31, 2009 5:26 PMInstalling System Components 85
Installing a Drive Blank
Align the hard-drive blank with the drive bay and insert the blank into the
drive bay until the release lever clicks into place. See Figure 3-4.
Removing a Hot-Swap Hard Drive
CAUTION: Ensure that your operating system supports hot-swap drive
installation. See the documentation supplied with the operating system.
1 Remove the front bezel. See "Removing and Replacing the Optional
Front Bezel" on page 81.
2 Using the RAID management software, prepare the drive for removal.
Wait until the hard-drive indicators on the drive carrier signal that the
drive can be removed safely. See your storage controller documentation
for information about hot-swap drive removal.
If the drive has been online, the green activity/fault indicator will flash as
the drive is powered down. When the drive indicators are off, the drive is
ready for removal.
3 Press the release button and open the drive carrier release handle to
release the drive. See Figure 3-5.
4 Slide the hard drive out of the drive bay.
5 Insert a drive blank in the vacated drive bay. See "Installing a Drive Blank"
on page 85.
CAUTION: To maintain proper system cooling, all empty hard-drive bays must
have drive blanks installed.
book.book Page 85 Tuesday, March 31, 2009 5:26 PM86 Installing System Components
Figure 3-5. Removing and Installing a Hot-Swap Hard Drive
Installing a Hot-Swap Hard Drive
CAUTION: Use only hard drives that have been tested and approved for use with
the SAS/SATA backplane.
CAUTION: When installing a hard drive, ensure that the adjacent drives are fully
installed. Inserting a hard-drive carrier and attempting to lock its handle next to a
partially installed carrier can damage the partially installed carrier's shield spring
and make it unusable.
CAUTION: Ensure that your operating system supports hot-swap drive
installation. See the documentation supplied with the operating system.
CAUTION: Combining SATA and SAS hard drives in the same system
configuration is not supported.
1 release button 2 hard-drive carrier handle
1
2
book.book Page 86 Tuesday, March 31, 2009 5:26 PMInstalling System Components 87
1 Remove the front bezel. See "Removing and Replacing the Optional Front
Bezel" on page 81.
2 If a drive blank is present in the bay, remove it. See "Removing a Drive
Blank" on page 84.
3 Install the hot-swap hard drive.
a Press the button on the front of the drive carrier.
b Insert the hard-drive carrier into the drive bay until the carrier
contacts the backplane.
c Close the handle to lock the drive in place.With the lever on the hard
drive carrier open, slide the hard drive into the drive bay until the
carrier contacts the backplane (see Figure 3-5).
Removing a Hard Drive From a Hard-Drive Carrier
Remove the screws from the slide rails on the hard-drive carrier and separate
the hard drive from the carrier. See Figure 3-6.
book.book Page 87 Tuesday, March 31, 2009 5:26 PM88 Installing System Components
Figure 3-6. Installing a Hard Drive Into a Drive Carrier
Installing a Hard Drive Into a Hard-Drive Carrier
1 Insert the hard drive into the hard-drive carrier with the connector end of
the drive at the back. See Figure 3-6.
2 Align the holes on the hard drive with the back set of holes on the hard
drive carrier.
When aligned correctly, the back of the hard drive will be flush with the
back of the hard-drive carrier.
3 Attach the four screws to secure the hard drive to the hard-drive carrier.
1 drive carrier 2 screws (4)
3 hard drive 4 SAS/SATA screw hole
4
3
1
2
book.book Page 88 Tuesday, March 31, 2009 5:26 PMInstalling System Components 89
Removing a Cabled Hard Drive
WARNING: Only trained service technicians are authorized to remove the system
cover and access any components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
1 Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet and from the peripherals.
2 Open the system. See "Opening the System" on page 82.
3 Disconnect the data/power cable from the hard drive in the drive bay.
4 Lift the tab with blue dot on the hard-drive bracket and slide the drive out
of the bay. See Figure 3-7.
Figure 3-7. Removing and Installing a Cabled Hard Drive
NOTE: If you are not replacing the hard drive, remove the drive from the drive
bracket (see Figure 3-8) and insert the empty bracket back into the drive bay.
5 Replace the system cover. See "Closing the System" on page 83.
1 hard drive 2 power/data cable
3 tab 4 drive bracket
3
2
1
4
book.book Page 89 Tuesday, March 31, 2009 5:26 PM90 Installing System Components
Installing a Cabled Hard Drive
WARNING: Only trained service technicians are authorized to remove the system
cover and access any components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
1 Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet and from the peripherals.
2 Open the system. See "Opening the System" on page 82.
3 Remove the existing hard-drive bracket by lifting the tab with blue dot on
the bracket and sliding the bracket up and out of the system. See
Figure 3-7.
4 Install the hard drive into the bracket. See "Installing a Hard Drive Into a
Hard-Drive Bracket" on page 91.
5 Slide the hard drive into the drive bay.
6 Connect the power/data cable to the hard drive.
• If connecting to the integrated SATA controller (SATA hard drives
only), connect the SATA data cable to the SATA_A connector on the
system board. See Figure 7-1.
• If connecting to a SAS RAID controller card (SAS or SATA hard
drives), connect the data cable to the connector on the card edge.
For information on installing a SAS controller card, see "Installing an
Expansion Card" on page 97.
7 Replace the system cover. See "Closing the System" on page 83.
8 Reconnect the system to the electrical outlet and turn on the system and
attached peripherals.
9 Enter the System Setup program and ensure that the hard drive’s
controller is enabled. See "Entering the System Setup Program" on
page 58.
10 Exit the System Setup program and reboot the system.
See the documentation that came with the hard drive for instructions on
installing any software required for drive operation.
book.book Page 90 Tuesday, March 31, 2009 5:26 PMInstalling System Components 91
Removing a Hard Drive From a Hard-Drive Bracket
Remove the screws from the slide rails on the hard-drive bracket and separate
the hard drive from the bracket. See Figure 3-8.
Figure 3-8. Removing a Hard Drive From a Hard-Drive Bracket
*Screws are supplied along with the hard drives ordered from Dell.
Installing a Hard Drive Into a Hard-Drive Bracket
1 Insert the hard drive into the hard-drive bracket with the connector end of
the drive at the back. See Figure 3-8.
2 Align the holes on the hard drive with the back set of holes on the
hard-drive bracket.
When aligned correctly, the back of the hard drive will be flush with the
back of the hard-drive bracket.
3 Attach the four screws to secure the hard drive to the hard-drive bracket.
1 screws (4)* 2 hard drive
3 SAS/SATA screw hole 4 hard-drive bracket
1 2
3
4
book.book Page 91 Tuesday, March 31, 2009 5:26 PM92 Installing System Components
Power Supplies
Your system supports the following power supply modules:
• 480W (non-redundant power supply)
• 500W (redundant power supply)
If two power supplies are installed, the second power supply provides hotswappable, power redundancy. In redundant mode, the system distributes the
power load across both power supplies to maximize efficiency. When a power
supply is removed with the system powered on, the full power load is picked
up by the remaining power supply.
Removing a Redundant Power Supply
CAUTION: The system requires one power supply to operate the system normally.
On power-redundant systems, remove and replace only one power supply at a time
in a system that is powered on.
1 Disconnect the power cable from the power source.
2 Disconnect the power cable from the power supply and remove the Velcro
straps that bundle and secure the system cables.
NOTE: You may have to unlatch and lift the optional cable management arm if
it interferes with power-supply removal. For information about the cable
management arm, see the system’s rack documentation.
3 Pull the power supply straight out to release it from the power distribution
board and clear the chassis.
book.book Page 92 Tuesday, March 31, 2009 5:26 PMInstalling System Components 93
Figure 3-9. Removing and Replacing a Redundant Power Supply
Installing a Redundant Power Supply
1 Verify that both power supplies are the same type and have the same
maximum output power.
NOTE: The maximum output power (shown in watts) is listed on the power
supply label.
2 Slide the new power supply into the chassis until the power supply is fully
seated and the release latch snaps into place. See Figure 3-9.
NOTE: If you unlatched the cable management arm in step of the previous
procedure, relatch it. For information about the cable management arm, see
the system’s rack documentation.
3 Connect the power cable to the power supply and plug the cable into a
power outlet.
CAUTION: When connecting the power cable, secure the cable with the
Velcro strap.
1 power supply 2 locking tab
3 cable retention bracket
1
2
3
book.book Page 93 Tuesday, March 31, 2009 5:26 PM94 Installing System Components
NOTE: When installing, hot-swapping, or hot-adding a new power supply in a
system with two power supplies, allow several seconds for the system to recognize
the power supply and determine its status. The power-supply status indicator turns
green to signify that the power supply is functioning properly (see Figure 1-6).
Removing the Power Supply Blank
If you are installing a second power supply, remove the power supply blank in
bay PS2 by pulling outward on the blank.
CAUTION: To ensure proper system cooling, the power supply blank must be
installed in power supply bay PS2 in a non-redundant configuration. Remove the
power supply blank only if you are installing a second power supply.
Installing the Power Supply Blank
NOTE: Install the power supply blank only in power supply bay PS2.
To install the power supply blank, align the blank with the power supply bay
and insert the blank into the chassis until it clicks into place.
Removing a Non-Redundant Power Supply
1 Turn off the system and all attached peripherals.
2 Disconnect the power cable from the power source.
3 Disconnect the power cable from the power supply and remove the Velcro
straps that bundle and secure the system cables.
NOTE: You may have to unlatch and lift the optional cable management arm if
it interferes with power-supply removal. For information about the cable
management arm, see the system’s rack documentation.
NOTE: Remove the power cord retention bracket that secures the system
cables. See the Getting Started Guide that ships with your system for more
information.
4 Open the system. See "Opening the System" on page 82. Disconnect all
the power cables from the power supply to the system board, hard drives
and optical drive. See Figure 3-10.
5 Loosen the screw securing the power supply to the chassis and lift the
power supply to remove it from the chassis. See Figure 3-10.
book.book Page 94 Tuesday, March 31, 2009 5:26 PMInstalling System Components 95
Figure 3-10. Removing and Replacing a Non-Redundant Power Supply
1 power supply 2 screw
3 power cable 8 pins 4 ODD power cable
5 power cable 24 pins 6 SATA power cable
1
2
3
6
4
5
book.book Page 95 Tuesday, March 31, 2009 5:26 PM96 Installing System Components
Installing a Non-Redundant Power Supply
1 Open the system. See "Opening the System" on page 82.
2 Place the power supply on the chassis. See Figure 3-10. Tighten the screw
to secure the power supply to the chassis.
3 Connect all the power cables to the system board, hard drive(s), and
optical drive.
4 Replace the system cover. See "Closing the System" on page 83.
5 Connect the power cable to the power supply and plug the cable into a
power outlet.
Expansion Cards
Expansion Card Installation Guidelines
Your system supports one x16 Gen 1 or Gen2 PCIe expansion card installed in
connectors on an expansion-card riser.
CAUTION: Expansion cards can only be installed in the slots on the expansioncard riser. Do not attempt to install expansion cards directly into the riser
connector on the system board.
• The expansion slot supports full-height, half-length cards.
• The expansion-card slot is not hot-swappable.
• PCI Express Generation 1 and Generation 2 expansion cards are supported
in the slot.
CAUTION: To ensure proper cooling, only one of the two expansion cards can
have a power consumption of greater than 15W (up to 25W maximum), not
including the integrated storage controller.
• Table 3-1 provides a guide for installing expansion cards to ensure proper
cooling and mechanical fit. The expansion cards with the highest priority
should be installed first using the slot priority indicated. All other
expansion cards should be installed in card priority and slot priority order.
book.book Page 96 Tuesday, March 31, 2009 5:26 PMInstalling System Components 97
Table 3-1. Expansion-Card Installation Order
Installing an Expansion Card
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
1 Unpack the expansion card and prepare it for installation.
For instructions, see the documentation accompanying the card.
2 Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
3 Open the system. See "Opening the System" on page 82.
4 Open the expansion-card latch and remove the filler bracket. See
Figure 3-11.
Card Priority Card Type Slot Priority
Max
Allowed
25-W
Card?
1 SAS 6/iR Modular 2 1 Y
2 PERC 6/i 1 1 Y
3 PERC 6/E controller 1 1 Y
4 SAS 5/E 1 1 Y
5 SCSI controllers 1 1 Y
6 HPCC 1 1 Y
7 Fibre Channel 1 1 Y
8 10 Gb NIC 1 1 Y
9 All other Dell storage cards 1 1 Y
10 All other NICs 1 1 N*
11 Non-Dell storage cards 1 1 N*
* Refer to the expansion card’s documentation to determine if the maximum power exceeds
15W. Any cards that exceed 15W will be affected by the restriction of one 25W card.
book.book Page 97 Tuesday, March 31, 2009 5:26 PM98 Installing System Components
5 Install the expansion card:
a Holding the card by its edges, position the card so that the card-edge
connector aligns with the expansion-card connector on the expansioncard riser.
b Insert the card-edge connector firmly into the expansion-card
connector until the card is fully seated.
c Close the expansion-card latch. See Figure 3-11.
Figure 3-11. Installing or Removing an Expansion Card
6 Connect any cables to the expansion card.
7 Close the system. See "Closing the System" on page 83.
8 Reconnect the system to its electrical outlet and turn the system on,
including any attached peripherals.
1 expansion-card latch 2 expansion card
3 expansion-card riser
2
1
3
book.book Page 98 Tuesday, March 31, 2009 5:26 PMInstalling System Components 99
Removing an Expansion Card
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
1 Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
2 Open the system. See "Opening the System" on page 82.
3 Disconnect all cables from the card.
4 Remove the expansion card:
a Open the expansion-card latch. See Figure 3-11.
b Grasp the expansion card by its edges, and carefully remove it from
the expansion-card connector.
5 If you are removing the card permanently, install a metal filler bracket over
the empty expansion slot opening and close the expansion-card latch.
NOTE: You must install a filler bracket over an empty expansion slot to
maintain Federal Communications Commission (FCC) certification of the
system. The brackets also keep dust and dirt out of the system and aid in
proper cooling and airflow inside the system.
6 Close the system. See "Closing the System" on page 83.
Integrated Storage Controller Card
Your system includes a dedicated expansion-card slot on the riser for an
integrated SAS or PERC controller card that provides the integrated storage
subsystem for your system’s internal hard drives. The controller supports SAS
and SATA hard drives and also enables you to set up the hard drives in RAID
configurations as supported by the version of the storage controller included
with your system.
book.book Page 99 Tuesday, March 31, 2009 5:26 PM100 Installing System Components
Removing the Integrated Storage Controller Card
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
1 Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
2 Open the system. See "Opening the System" on page 82.
3 If installed, remove the expansion card. See "Removing an Expansion
Card" on page 99.
4 Remove the card from the storage controller card slot:
a Pull the blue release lever to free the card from the connector on the
expansion-card riser.
b Lift to remove the card.
Figure 3-12. Installing the Integrated Storage Controller Card
1 SAS data cable connector 2 storage connector
3 expansion card riser 4 integrated storage controller card
5 release lever (blue)
1 2 3 4
5
book.book Page 100 Tuesday, March 31, 2009 5:26 PMInstalling System Components 101
Installing the Integrated Storage Controller Card
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
1 Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
2 Open the system. See "Opening the System" on page 82.
3 If installed, remove the expansion card. See "Removing an Expansion
Card" on page 99.
4 To install the controller card in the expansion slot on the riser labeled
"STORAGE_PCIE":
a Hold the card by its edges.
b Insert the card-edge connector firmly into the expansion-card
connector until the card is fully seated and the plastic card guide fits
over the edges of the card.
5 Connect the card to the SAS backplane:
a Connect the SAS data cable connector to the integrated storage
controller card. See Figure 3-12.
NOTE: Be sure to connect the cable according to the connector labels on the
cable. The cable will not function properly if reversed.
b Route the SAS data cable through the channel on the inner side of the
chassis.
c Attach the connector labeled "SAS A" to connector SAS A on the
backplane, and attach the connector labeled "SAS B" to connector
SAS B on the backplane. See Figure 3-12. Close the system. See
"Closing the System" on page 83.
6 Reconnect the system to its electrical outlet and turn the system on,
including any attached peripherals.
book.book Page 101 Tuesday, March 31, 2009 5:26 PM102 Installing System Components
Expansion-Card Riser
The system’s expansion-card riser supports an x16 link Gen1 or Gen2 PCIe
expansion card. (An additional slot on the riser is reserved for use by the
integrated storage controller card.)
Removing an Expansion-Card Riser
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
1 Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
2 Open the system. See "Opening the System" on page 82.
3 If installed, remove the expansion card from the expansion slot, now. See
"Removing an Expansion Card" on page 99.
4 If installed, remove the integrated storage controller card. See "Removing
the Integrated Storage Controller Card" on page 100.
5 To remove the expansion-card riser, grasp the riser guides and lift the
expansion-card riser from the chassis. See Figure 3-13.
book.book Page 102 Tuesday, March 31, 2009 5:26 PMInstalling System Components 103
Figure 3-13. Installing or Removing an Expansion-Card Riser
Replacing an Expansion-Card Riser
1 To install an expansion-card riser, align the riser guide posts with the riser
guide posts on the system board. See Figure 3-13.
2 Lower the expansion-card riser into place until the expansion-card riser
connector is fully seated.
1 riser guides (2) 2 expansion-card riser
3 expansion card slot 4 riser guide posts (2)
5 expansion-card riser socket (2) 6 integrated storage controller slot
5
1
2
3
4
6
book.book Page 103 Tuesday, March 31, 2009 5:26 PM104 Installing System Components
3 If applicable, reinstall the integrated storage controller card. See "Installing
the Integrated Storage Controller Card" on page 101.
4 If applicable, reinstall the expansion card. See "Installing an Expansion
Card" on page 97.
5 Close the system. See "Closing the System" on page 83.
6 Reconnect the system and peripherals to their power sources.
Internal USB Memory Key
The USB memory key can be used as a boot device, security key, or mass
storage device. To use the internal USB connector, the Internal USB Port
option must be enabled in the Integrated Devices screen of the System Setup
program.
To boot from the USB memory key, you must configure the USB memory key
with a boot image and then specify the USB memory key in the boot
sequence in the System Setup program. See "Boot Settings Screen" on
page 63. For information on creating a bootable file on the USB memory key,
see the user documentation that accompanied the USB memory key.
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
NOTE: To avoid interference with other components, the maximum allowable
dimensions of the USB key are 24 mm (.94 in) wide x 79 mm (3.11 in) long x 8.6 mm
(.33 in) high.
1 Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
2 Open the system. See "Opening the System" on page 82.
3 Locate the USB connector on the control panel board. See Figure 3-14.
4 Insert the USB memory key into the USB connector.
5 Close the system. See "Closing the System" on page 83.
6 Reconnect the system to power and restart the system.
book.book Page 104 Tuesday, March 31, 2009 5:26 PMInstalling System Components 105
Figure 3-14. Removing or Installing a USB Memory Key
System Board Shroud
The system board shroud covers the processor, heat sink, memory modules,
and system battery and provides air flow to these components. Airflow is
facilitated by the cooling fan modules, which are positions directly behind the
system board shroud.
Removing the System Board Shroud
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
1 Open the system. See "Opening and Closing the System" on page 82.
2 Locate the two shroud tabs with blue dots between the fan assemblies. See
Figure 3-15.
1 USB memory key 2 USB memory key connector
1
2
book.book Page 105 Tuesday, March 31, 2009 5:26 PM106 Installing System Components
3 Grasping the tabs, gently lift the shroud straight up and away from the
system board. See Figure 3-15.
4 Remove the system board shroud.
Figure 3-15. Installing and Removing the System Board Shroud
Installing the System Board Shroud
1 Align the shroud using center of the numbered fan bays as a guide and
locate the tab projection on the left side of the fan module numbered 3.
See Figure 3-15.
2 Push the system board shroud down until all edges are seated in the slots,
securing the shroud to the system board.
3 Close the system. See "Opening and Closing the System" on page 82.
1 power distribution board shroud 2 system board shroud
3 tabs (2)
1
3
2
book.book Page 106 Tuesday, March 31, 2009 5:26 PMInstalling System Components 107
Integrated Dell Remote Access Controller 6
(iDRAC6) Express Card (Optional)
Installing an iDRAC6 Express Card
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
1 Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
2 Open the system. See "Opening the System" on page 82.
3 To install the iDRAC6 Express card:
a Insert the notch on the iDRAC6 Express card into the clip on the
system board.
b Align the front edge of the card with the connector on the system
board. See Figure 7-1 for the location of the connector.
c Press the card down until it is fully seated. See Figure 3-16.
When the front of the card is fully seated, the plastic standoff tab
snaps over the edge of the holder.
book.book Page 107 Tuesday, March 31, 2009 5:26 PM108 Installing System Components
Figure 3-16. Installing or Removing an iDRAC6 Express Card (Optional)
4 Close the system. See "Closing the System" on page 83.
5 Reconnect the system and peripherals to their power sources, and turn
them on.
Removing an iDRAC6 Express Card (Optional)
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
1 Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
2 Open the system. See "Opening the System" on page 82.
1 iDRAC6 Express card 2 notch
3 clip 4 plastic standoff tab
1 2
4 3
book.book Page 108 Tuesday, March 31, 2009 5:26 PMInstalling System Components 109
3 To remove the iDRAC6 Express card:
a Pull back slightly on the retention standoff tab at the front edge
of the card and gently lift the card off the retention standoff. See
Figure 3-20.
As the holder releases from the standoff, the connector under the card
disengages from the system board connector.
b Angle the card so that the notch on the card slips through the clip on
the system board.
4 Close the system. See "Closing the System" on page 83.
5 Reconnect the system and peripherals to their power sources, and turn
them on.
Integrated Dell Remote Access Controller 6
(iDRAC6) Enterprise Card (Optional)
Installing an iDRAC6 Enterprise Card
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
1 Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
2 Open the system. See "Opening the System" on page 82.
3 Remove the system board shroud. See "Removing the System Board
Shroud" on page 105.
4 Remove the plastic filler plug for the iDRAC6 Enterprise port from the
system back panel.
book.book Page 109 Tuesday, March 31, 2009 5:26 PM110 Installing System Components
5 Install the iDRAC6 Enterprise card:
a Angle the card so that the RJ-45 connector fits through the back-panel
opening. See Figure 3-17.
b Align the front edge of the card with the two front plastic retention
standoffs next to the iDRAC6 connector on the system board, and
lower the card into place. See Figure 3-17.
When the front of the card is fully seated, the plastic standoffs snap
over the edge of the card.
Figure 3-17. Installing or Removing an iDRAC6 Enterprise Card (Optional)
1 iDRAC6 Enterprise card 2 VFlash media slot
3 VFlash SD card 4 retention standoff posts (2)
5 retention standoff tabs (2) 6 iDRAC6 Enterprise card connector
1 2 3
4
5
6
book.book Page 110 Tuesday, March 31, 2009 5:26 PMInstalling System Components 111
6 Close the system. See "Closing the System" on page 83.
7 Reconnect the system and peripherals to their power sources, and turn
them on.
Removing an iDRAC6 Enterprise Card
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
1 Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
2 If present, disconnect the Ethernet cable from the iDRAC6 enterprise card
connector on the system back panel. See Figure 1-4.
3 Open the system. See "Opening the System" on page 82.
4 Remove the system board shroud. See "Removing the System Board
Shroud" on page 105.
5 Remove the VFlash media card (if installed) from the iDRAC6 enterprise
card. See "Integrated Dell Remote Access Controller 6 (iDRAC6) Express
Card (Optional)" on page 107.
6 Remove the iDRAC6 Enterprise card:
a Pull back slightly on the two tabs at the front edge of the card and
gently lift the front edge of the card off of the retention standoffs.
As the card releases from the standoffs, the connector under the card
disengages from the system board connector.
b Slide the card away from the back of the system until the RJ-45
connector is clear of the back panel, then lift the card out of the
system.
7 Replace the plastic filler plug over the port at the system back panel.
See "Back-Panel Features and Indicators" on page 17 for the port location.
8 Replace the system board shroud. See "Installing the System Board
Shroud" on page 106.
9 Close the system. See "Closing the System" on page 83.
10 Reconnect the system and peripherals to their power sources, and turn
them on.
book.book Page 111 Tuesday, March 31, 2009 5:26 PM112 Installing System Components
VFlash Media (Optional)
The VFlash media card is a Secure Digital (SD) card that plugs into the
optional iDRAC6 Enterprise card at the back corner of the system.
Installing a VFlash Media Card
1 Locate the VFlash media slot at the back corner of the system.
2 With the label side facing up, insert the contact-pin end of the SD card
into the card slot on the module.
NOTE: The slot is keyed to ensure correct insertion of the card.
3 Press inward on the card to lock it into the slot.
Removing a VFlash Media Card
To remove the VFlash media, push inward on the card to release it, and pull
the card from the card slot.
Cooling Fans
Your system contains four dual-motor fans and provides cooling for the
processor and memory modules and two dual-motor fans for the redundant
power supplies.
NOTE: Hot-swap removal or installation of the fans is not supported.
NOTE: In the event of a problem with a particular fan, the fan number is referenced
by the system’s management software, allowing you to easily identify and replace
the proper fan by noting the fan numbers on the fan assembly.
Removing a Cooling Fan
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
WARNING: The cooling fan can continue to spin for some time after the system
has been powered down. Allow time for the fan to stop spinning before removing it
from the system.
WARNING: Do not attempt to operate the system without the cooling fan.
NOTE: The procedure for removing each individual fan module is the same.
book.book Page 112 Tuesday, March 31, 2009 5:26 PMInstalling System Components 113
1 Turn off the system, including any attached peripherals, and disconnect
the system from its electrical outlet.
2 Open the system. See "Opening the System" on page 82.
3 Remove the system board shroud. See "Removing the System Board
Shroud" on page 105.
4 Disconnect the fan’s power cable from the system board. See Figure 3-18.
5 Remove the faulty fan by grasping the fan and sliding the fan from the fan
assembly. See Figure 3-18.
Figure 3-18. Removing and Replacing a Fan
1 fan 2 power cable
1
2
book.book Page 113 Tuesday, March 31, 2009 5:26 PM114 Installing System Components
Replacing a Cooling Fan
1 Ensure that the fan is oriented correctly.
Orient the fan module so that the side with the power cable faces towards
the back of the system.
2 Slide the fan module into the fan assembly until the fan is fully seated. See
Figure 3-18.
3 Connect the fan’s power cable to the power connector on the system
board.
4 Replace the system board shroud. See "Installing the System Board
Shroud" on page 106.
5 Close the system. See "Closing the System" on page 83.
6 Reconnect the system to its electrical outlet and turn the system on,
including any attached peripherals.
Optical Drive
An optional slimline DVD or DVD-RW optical drive slides into the front panel
and connects to the SATA controller on the system board.
NOTE: DVD devices are data only.
Removing an Optical Drive
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
1 If installed, remove the optional front bezel. See "Removing and Replacing
the Optional Front Bezel" on page 81.
2 Turn off the system, including any attached peripherals, and disconnect
the system from its electrical outlet.
book.book Page 114 Tuesday, March 31, 2009 5:26 PMInstalling System Components 115
3 Open the system. See "Opening the System" on page 82.
4 Disconnect the power and data cables from the back of the drive.
Note the routing of the power and data cables underneath the tabs on the
system chassis as you remove them from the system board and drive. You
must route these cables properly when you replace them to prevent them
from being pinched or crimped.
5 To remove the drive, pull the release latch and lift and angle the drive to
release it from the notch on the metal standoffs. Lift the drive out of the
chassis. See Figure 3-19.
6 Close the system. See "Closing the System" on page 83.
7 If applicable, replace the optional front bezel. See "Removing and
Replacing the Optional Front Bezel" on page 81.
book.book Page 115 Tuesday, March 31, 2009 5:26 PM116 Installing System Components
Figure 3-19. Removing the Optical Drive
1 data cable 2 power cable
3 optical drive 4 release latch
5 metal standoff (2) 6 notch (2)
7 metal standoff with notch (2)
3
4
5
6
7
1 2
book.book Page 116 Tuesday, March 31, 2009 5:26 PMInstalling System Components 117
Installing an Optical Drive
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
1 If installed, remove the optional front bezel. See "Removing and Replacing
the Optional Front Bezel" on page 81.
2 Turn off the system, including any attached peripherals, and disconnect
the system from its electrical outlet.
3 Open the system. See "Opening the System" on page 82.
4 Align the two notches of the metal standoffs on the chassis with the holes
in the drive. See Figure 3-19.
5 Pull the release latch, place the optical drive in position, and release the
release latch.
6 Connect the power and data cables to the back of the drive.
You must route these cables properly underneath the tabs on the system
chassis to prevent them from being pinched or crimped. See Figure 3-1.
7 If not already done, connect the power cable to DVD_PWR and the
interface cable to SATA_E on the system board. See Figure 7-1.
8 If applicable, replace the optional front bezel. See "Removing and
Replacing the Optional Front Bezel" on page 81.
9 Reconnect the system and peripherals to their electrical outlets.
RAID Battery (Optional)
Removing the RAID Battery
The information in this section applies only to systems with the optional
PERC controller card.
1 Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
2 Open the system. See "Opening the System" on page 82.
book.book Page 117 Tuesday, March 31, 2009 5:26 PM118 Installing System Components
3 To disconnect the RAID battery cable from the connector on the system
board, press the tab on the RAID battery cable connector, and gently
pull the cable connector out of the connector on the system board.
See Figure 3-20.
4 Pull back gently on the two tabs holding the RAID battery and lift the
RAID battery from the battery carrier. See Figure 3-20.
Figure 3-20. Removing and Installing the RAID Battery
Installing the RAID Battery
1 Insert the RAID battery into the battery carrier until it locks into place.
See Figure 3-20.
2 Connect the battery cable to the connector on the system board. See
Figure 7-1.
3 Close the system. See "Closing the System" on page 83.
1 RAID battery 2 battery cable connector
3 battery carrier tabs (2) 4 battery carrier
3
2
4
1
book.book Page 118 Tuesday, March 31, 2009 5:26 PMInstalling System Components 119
4 Place the system upright on a flat, stable surface.
5 Turn on the system and attached peripherals.
System Memory
Your system supports DDR3 registered DIMMs (RDIMMs) or unbuffered
ECC DIMMs (UDIMMs). Single and dual-rank DIMMs can be 1067- or
1333-MHz, and quad-rank DIMMs can be 1067-MHz.
The system contains 8 memory sockets split into two sets of four sockets, one
set per each processor. Each four-socket set is organized into three channels.
Two DIMMs for channel 0 and a single DIMM for channel 1 and 2. The first
socket of each channel is marked with white release levers.
The maximum memory that is supported on your system varies according to
the types and sizes of memory modules being used:
• Single-rank and dual-rank RDIMMs of sizes 2-GB, 4-GB and 8-GB are
supported for a total of up to 64 GB.
• Quad-rank RDIMMs are supported for a total of up to 64 GB.
• 1-GB and 2-GB UDIMMs are supported for a total of up to 16 GB.
General Memory Module Installation Guidelines
To ensure optimal performance of your system, observe the following general
guidelines when configuring your system memory.
NOTE: Memory configurations that fail to observe these guidelines can prevent
your system from starting and producing any video output.
• RDIMMs and UDIMMs cannot be mixed.
• Except for memory channels that are unused, all populated memory
channels must have identical configurations.
• In a dual-processor configuration, the memory configuration for each
processor must be identical.
• Memory modules of different sizes can be mixed in A1-A4 or B1-B4
(for example, 2-GB and 4-GB), but all populated channels must have
identical configurations.
• For Optimizer Mode, memory modules are installed in the numeric order
of the sockets beginning with A1 or B1.
book.book Page 119 Tuesday, March 31, 2009 5:26 PM120 Installing System Components
• For Memory Mirroring or Advanced ECC Mode, the two sockets furthest
from the processor are unused and memory modules are installed
beginning with socket A1 or B1 and proceeding with socket A2 or B2.
• Advanced ECC Mode requires memory modules that use x4 or x8 DRAM
device widths.
• The memory speed of each channel depends on the memory
configuration:
– For single or dual-rank memory modules:
• One memory module per channel supports up to 1333 MHz.
• Two memory modules per channel supports up to 1067 MHz.
– For quad-rank memory modules:
• One memory module per channel supports up to 1067 MHz.
• Two memory modules per channel are limited to 800 MHz,
regardless of memory module speed.
• If quad-rank memory modules are mixed with single- or dual-rank
modules, the quad-rank modules must be installed in the sockets with the
white release levers.
• If memory modules with different speeds are installed, they will operate at
the speed of the slowest installed memory module(s).
Mode-Specific Guidelines
Three memory channels are allocated to each processor. The number of
channels used and the allowable configurations depend on the memory mode
selected.
Advanced ECC (Lockstep) Mode Support
In this configuration, the two channels closest to the processor are combined
to form one 128-bit channel. This mode supports Single Device Data
Correction (SDDC) for both x4- and x8-based memory modules. Memory
modules must be identical in size, speed, and technology in
corresponding slots.
book.book Page 120 Tuesday, March 31, 2009 5:26 PMInstalling System Components 121
Memory Mirroring Support
The system supports memory mirroring if identical memory modules are
installed in the two channels closest to the processor (memory should not be
installed in the farthest channel). Mirroring must be enabled in the System
Setup program. In a mirrored configuration, the total available system
memory is one-half of the total installed physical memory.
Optimizer (Independent Channel) Mode
In this mode, all three channels are populated with identical memory
modules. This mode permits a larger total memory capacity but does not
support SDDC with x8-based memory modules.
A minimal single-channel configuration of one 1-GB memory module per
processor is also supported in this mode.
Table 3-2 and Table 3-3 show sample memory configurations that follow the
appropriate memory guidelines stated in this section. The samples show
identical memory-module configurations and their the physical and available
memory totals. The tables do not show mixed or quad-rank memory-module
configurations, nor do they address the memory speed considerations of any
configuration.
Table 3-2. Sample RDIMM Single- and Dual-Rank Memory Configurations
(Per Processor)
Memory
Mode
Memory
Module
Size
Memory
Sockets
Single Processor Dual Processor
4 1 2 3 Physical
Memory
(GB)
Available
Memory
(GB)
Physical
Memory
(GB)
Available
Memory
(GB)
Optimizer 1-GB
X
X
X
X
X
X
X
X
X
X
X
X
1
2
3
2
4
all 2
4
6
4
8
all
book.book Page 121 Tuesday, March 31, 2009 5:26 PM122 Installing System Components
1. When available.
2. Requires x4- or x8-based memory modules.
2-GB
X
X
X
X
X
X
X
X
X
X
X
X
2
4
6
4
8
all 4
8
12
8
16
all
4-GB
X
X
X
X
X
X
X
X
X
X
X
X
4
8
12
8
16
all 8
16
24
16
32
all
8-GB
1
X
X
X
X
X
X
X
X
X
X
X
X
8
16
24
16
32
all 16
32
48
32
64
all
Advanced
ECC
2
2-GB X X 4 all 8 all
4-GB X X 8 all 16 all
8-GB
1
X X 16 all 32 all
Mirroring 2-GB X X 4 2 8 4
4-GB X X 8 4 16 8
8-GB
1
X X 16 8 32 16
Table 3-2. Sample RDIMM Single- and Dual-Rank Memory Configurations
(Per Processor) (continued)
Memory
Mode
Memory
Module
Size
Memory
Sockets
Single Processor Dual Processor
4 1 2 3 Physical
Memory
(GB)
Available
Memory
(GB)
Physical
Memory
(GB)
Available
Memory
(GB)
book.book Page 122 Tuesday, March 31, 2009 5:26 PMInstalling System Components 123
1.Requires x4- or x8-based memory modules.
Installing Memory Modules
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
WARNING: The memory modules are hot to the touch for some time after the
system has been powered down. Allow time for the memory modules to cool
before handling them. Handle the memory modules by the card edges and avoid
touching the components on the memory module.
CAUTION: To ensure proper system cooling, memory-module blanks must be
installed in any memory socket that is not occupied. Remove memory-module
blanks only if you intend to install memory in those sockets.
Table 3-3. Sample UDIMM Memory Configurations (Per Processor)
Memory
Mode
Memory
Module
Size
Memory
Sockets
Single Processor Dual Processor
4 1 2 3 Physical
Memory
(GB)
Available
Memory
(GB)
Physical
Memory
(GB)
Available
Memory
(GB)
Optimizer 1-GB
X
X
X
X
X
X
X
X
X
X
1
2
3
4
all 2
4
6
8
all
2-GB
X
X
X
X
X
X
X
X
X
X
2
4
6
8
all 4
8
12
16
all
Advanced
ECC
1
1-GB X X 2 all 4 all
2-GB X X 4 all 8 all
Mirroring 1-GB X X 2 1 4 2
2-GB X X 4 2 8 4
book.book Page 123 Tuesday, March 31, 2009 5:26 PM124 Installing System Components
1 Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
2 Open the system. See "Opening the System" on page 82.
3 Remove the system board shroud. See "Removing the System Board
Shroud" on page 105.
4 Locate the memory module sockets. See Figure 7-1.
5 Press the ejectors on the memory module socket down and out, as shown
in Figure 3-21, to allow the memory module to be inserted into the socket.
6 Handle each memory module only on either card edge, making sure not to
touch the middle of the memory module.
Figure 3-21. Installing and Removing a Memory Module
7 Align the memory module's edge connector with the alignment key of the
memory module socket, and insert the memory module in the socket.
NOTE: The memory module socket has an alignment key that allows you to
install the memory module in the socket in only one way.
1 memory module 2 memory module socket ejectors (2)
3 alignment key
2
1
3
book.book Page 124 Tuesday, March 31, 2009 5:26 PMInstalling System Components 125
8 Press down on the memory module with your thumbs to lock the memory
module into the socket.
When the memory module is properly seated in the socket, the ejectors on
the memory module socket align with the ejectors on the other sockets
that have memory modules installed.
9 Repeat step 5 through step 8 of this procedure to install the remaining
memory modules. See Table 3-3.
10 Replace the system board shroud. See "Installing the System Board
Shroud" on page 106.
11 Close the system. See "Closing the System" on page 83.
12 Start up the system, press to enter the System Setup program, and
check the System Memory setting on the main System Setup screen.
The system should have already changed the value to reflect the newly
installed memory.
13 If the value is incorrect, one or more of the memory modules may not be
installed properly. Repeat step 2 through step 12 of this procedure,
checking to ensure that the memory modules are firmly seated in their
sockets.
14 Run the system memory test in the system diagnostics. See "Running the
Embedded System Diagnostics" on page 164.
Removing Memory Modules
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
WARNING: The memory modules are hot to the touch for some time after the
system has been powered down. Allow time for the memory modules to cool
before handling them. Handle the memory modules by the card edges and avoid
touching the components on the memory module.
CAUTION: To ensure proper system cooling, memory-module blanks must be
installed in any memory socket that is not occupied. Remove memory-module
blanks only if you intend to install memory in those sockets.
book.book Page 125 Tuesday, March 31, 2009 5:26 PM126 Installing System Components
1 Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
2 Open the system. See "Opening the System" on page 82.
3 Remove the system board shroud. See "Removing the System Board
Shroud" on page 105.
4 Locate the memory module sockets. See Figure 7-1.
5 Press down and out on the ejectors on each end of the socket until the
memory module pops out of the socket. See Figure 3-21.
Handle each memory module only on either card edge, making sure not to
touch the middle of the memory module.
6 Replace the system board shroud. See "Installing the System Board
Shroud" on page 106.
7 Close the system. See "Closing the System" on page 83.
8 Reconnect the system and peripherals to their power sources, and turn
them on.
Processors
Removing a Processor
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
1 Prior to upgrading your system, download the latest system BIOS version
on support.dell.com.
2 Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
3 Open the system. See "Opening the System" on page 82.
4 Remove the system board shroud. See "Removing the System Board
Shroud" on page 105.
CAUTION: Never remove the heat sink from a processor unless you intend to
remove the processor. The heat sink is necessary to maintain proper thermal
conditions.
book.book Page 126 Tuesday, March 31, 2009 5:26 PMInstalling System Components 127
5 Using a #2 Phillips screwdriver, loosen one of the heat-sink retention
screws. See Figure 3-22.
6 Wait 30 seconds for the heat sink to loosen from the processor.
7 Loosen the other heat-sink retention screws.
8 Gently lift the heat sink off of the processor and set the heat sink aside
with thermal grease side facing up.
CAUTION: The processor is held in its socket under strong pressure. Be aware
that the release lever can spring up suddenly if not firmly grasped.
9 Position your thumb firmly over the processor socket-release lever and
release the lever from the locked position. Rotate the lever 90 degrees
upward until the processor is released from the socket. See Figure 3-23.
Figure 3-22. Installing and Removing the Heat Sink
1 heat-sink retention screws (4) 2 heat sink
1
2
book.book Page 127 Tuesday, March 31, 2009 5:26 PM128 Installing System Components
10 Rotate the processor shield upward and out of the way. See Figure 3-23.
11 Lift the processor out of the socket and leave the release lever up so that
the socket is ready for the new processor.
CAUTION: Be careful not to bend any of the pins on the ZIF socket when removing
the processor. Bending the pins can permanently damage the system board.
If you are permanently removing a processor from socket CPU2, you must
install a processor blank and a heat-sink blank to ensure proper system
cooling. Adding the blanks is similar to adding a processor. See "Installing a
Processor" on page 129.
NOTE: In single-processor configurations, a processor must be installed in socket
CPU1. Install the blanks in socket CPU2 only.
Figure 3-23. Installing and Removing a Processor
1 processor 2 processor shield
3 notch in processor 4 socket key
5 ZIF socket 6 socket-release lever
6
5
1 2
4
3
book.book Page 128 Tuesday, March 31, 2009 5:26 PMInstalling System Components 129
Installing a Processor
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
1 If you are upgrading your processors, prior to upgrading your system,
download and install the latest system BIOS version from
support.dell.com. Follow the instructions included in the file download to
install the update on your system.
NOTE: In single-processor configurations, socket CPU1 must be used.
2 If you are adding a second processor for the first time, remove the heatsink
blank and the processor blank from the vacant processor socket. Removing
the blanks is similar to removing a processor. See "Removing a Processor"
on page 126.
3 Unpack the processor if it has not been used previously.
If the processor has already been used, remove any thermal grease from the
top of the processor using a lint-free cloth.
4 Align the processor with the socket keys on the ZIF socket. See
Figure 3-23.
5 Install the processor in the socket.
CAUTION: Positioning the processor incorrectly can permanently damage the
system board or the processor. Be careful not to bend the pins in the socket.
a With the release lever on the processor socket in the open position,
align the processor with the socket keys and set the processor lightly
in the socket.
CAUTION: Do not use force to seat the processor. When the processor is
positioned correctly, it engages easily into the socket.
b Close the processor shield.
c Rotate the socket release lever down until it snaps into place.
book.book Page 129 Tuesday, March 31, 2009 5:26 PM130 Installing System Components
6 Install the heat sink.
a Using a clean lint-free cloth, remove the thermal grease from the
heat sink.
b Open the grease packet included with your processor kit and apply
thermal grease evenly to the center of the top of the new processor.
CAUTION: Using excess thermal grease can cause grease to contact the
processor shield, which can cause contamination of the processor socket.
c Place the heat sink on the processor. See Figure 3-22.
d Using a #2 Phillips screwdriver, tighten the heat-sink retention
screws. See Figure 3-22.
7 Replace the system board shroud. See "Installing the System Board
Shroud" on page 106.
8 Close the system. See "Closing the System" on page 83.
9 Reconnect the system to its electrical outlet and turn the system on,
including any attached peripherals.
10 Press to enter the System Setup program, and check that the processor
information matches the new system configuration. See "Entering the
System Setup Program" on page 58.
11 Run the system diagnostics to verify that the new processor operates
correctly.
See "Running the Embedded System Diagnostics" on page 164 for
information about running the diagnostics.
System Battery
Replacing the System Battery
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
WARNING: There is a danger of a new battery exploding if it is incorrectly
installed. Replace the battery only with the same or equivalent type recommended
by the manufacturer. See your safety information for additional info.
book.book Page 130 Tuesday, March 31, 2009 5:26 PMInstalling System Components 131
1 Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
2 Open the system. See "Opening the System" on page 82.
3 Remove the system board shroud. See "Removing the System Board
Shroud" on page 105.
Figure 3-24. Replacing the System Battery
4 Locate the battery socket. See "Jumpers and Connectors" on page 169.
CAUTION: To avoid damage to the battery connector, you must firmly support the
connector while installing or removing a battery.
5 Remove the system battery.
a Support the battery connector by firmly holding the positive side of
the connector.
b Press the battery toward the negative side of the connector and lift it
up out of the securing tab at the negative side of the connector.
1 positive side of battery connector 2 system battery
3 negative side of battery connector
2
3
1
book.book Page 131 Tuesday, March 31, 2009 5:26 PM132 Installing System Components
6 Install the new system battery.
a Support the battery connector by pressing down firmly on the positive
side of the connector.
b Hold the battery with the "+" facing the plastic connector on the
system board and slide it under the securing tabs.
c Press the battery straight down into the connector until it snaps into
place.
7 Replace the system board shroud. See "Installing the System Board
Shroud" on page 106.
8 Close the system. See "Closing the System" on page 83.
9 Reconnect the system to the electrical outlet and turn the system on,
including any attached peripherals.
10 Enter the System Setup program to confirm that the battery is operating
properly. See "Entering the System Setup Program" on page 58.
11 Enter the correct time and date in the System Setup program's Time and
Date fields.
12 Exit the System Setup program.
Control Panel Assembly-LED/LCD (Service-Only
Procedure) (Optional)
NOTE: The LCD control panel assembly consists of two separate modules—the
display module and the control panel circuit board. Use the following instructions to
remove and install either module.
Removing the Control Panel Assembly
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
1 If installed, remove the optional front bezel. See "Removing and Replacing
the Optional Front Bezel" on page 81.
2 Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet and peripherals.
book.book Page 132 Tuesday, March 31, 2009 5:26 PMInstalling System Components 133
3 Open the system. See "Opening the System" on page 82.
4 Disconnect the control panel cable at back of the control panel board.
• For LED control panel see Figure 3-25.
• For LCD control panel see Figure 3-26.
CAUTION: Do not pull on the cable to unseat the connector. Doing so can damage
the cable.
a Press the metal tabs on the ends of the cable connector.
b Gently work the connector out of the socket.
5 For LCD control panel, disconnect the display module cable from the
control panel board. See Figure 3-26.
6 Remove the two screws that secure the control panel board to the system
chassis and remove the board.
This completes the removal for LED control panel.
7 Remove the display module:
a Using a knife or a small flat-blade screwdriver, insert the blade beneath
the front panel of the display and slide the blade across the bottom to
lift the panel outward. See Figure 3-26.
b Bend the panel upward to allow access to the mounting screws.
c Remove the two screws that secure the display module to the system
chassis.
d Remove the display module from the chassis cutout.
book.book Page 133 Tuesday, March 31, 2009 5:26 PM134 Installing System Components
Figure 3-25. Control Panel Removal-LED (Optional)
1 LED display module 2 control panel board
3 control panel data cable 4 slot
5 mounting screws (2) 6 power cable
7 standoff
4
1
3
5
2
6
7
book.book Page 134 Tuesday, March 31, 2009 5:26 PMInstalling System Components 135
Figure 3-26. Control Panel Removal-LCD (Optional)
1 display module cable 2 control panel board
3 control panel data cable 4 slot
5 mounting screws (2 T) 6 power cable
7 standoff 8 front panel screw (2)
9 LCD display module
4
1
3
5
2
6
9 8 7
book.book Page 135 Tuesday, March 31, 2009 5:26 PM136 Installing System Components
Installing the Control Panel Assembly
1 For LED control panel, proceed to step 3. Insert the display module into
the chassis cutout and secure with the two screws.
2 Affix the replacement panel to the front of the display module.
3 Align the slot in the control panel board with the standoff on the system
chassis and secure with the two Phillips screws. See Figure 3-26. For LED
control panel, skip step 4.
4 Connect the display module cable to the control panel board.
5 Connect the control panel cable to the control panel board.
6 Close the system. See "Closing the System" on page 83.
7 If applicable, replace the optional front bezel. See "Removing and
Replacing the Optional Front Bezel" on page 81
8 Reconnect the system to the power source and turn on the system and
attached peripherals.
SAS Backplane (Service-Only Procedure)
Removing the SAS Backplane
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
1 If applicable, remove the bezel. See "Removing and Replacing the
Optional Front Bezel" on page 81.
2 Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet.
3 Open the system. See "Opening the System" on page 82.
CAUTION: To prevent damage to the drives and backplane, you must remove the
hard drives from the system before removing the backplane.
CAUTION: You must note the number of each hard drive and temporarily label
them before removal so that you can replace them in the same locations.
4 Remove all hard drives. See "Removing a Hot-Swap Hard Drive" on
page 85.
5 Disconnect the power cable from the end of the SAS backplane.
book.book Page 136 Tuesday, March 31, 2009 5:26 PMInstalling System Components 137
6 Disconnect the SAS data cables from the backplane.
7 Remove the SAS backplane from the system:
a While pulling the two blue latches towards the front of the system,
slide the backplane upward. See Figure 3-27.
b When the backplane cannot slide upward any farther, pull the
backplane toward the back of the system to remove it from the
retention hooks.
c Lift the board out of the system, being careful to avoid damaging
components on the face of the board.
d Place the SAS backplane face down on a work surface.
Figure 3-27. Removing and Installing a SAS Backplane
1 backplane retention latches (2) 2 SAS backplane power cable
3 SAS A cable 4 SAS backplane
5 SAS B cable
1
2
3
4
5
book.book Page 137 Tuesday, March 31, 2009 5:26 PM138 Installing System Components
Installing the SAS Backplane
1 Install the SAS backplane:
a Lower the backplane into the system, being careful to avoid damaging
components on the face of the board.
b Align the slots in the backplane with the retention hooks on the back
of the drive bays, then move the backplane forward until the retention
hooks fit through the slots in the backplane. See Figure 3-27.
c Slide the backplane downward until the two blue retention latches
snap into place.
2 Connect the SAS data and power cables to the SAS backplane.
3 Install the hard drives in their original locations.
4 Close the system. See "Closing the System" on page 83.
5 Reconnect the system to its electrical outlet and turn the system on,
including any attached peripherals.
Power Distribution Board (Service-Only
Procedure)
The power distribution board is located on your system directly behind the
power supply fan modules. This feature provides additional cooling to the
power supplies through the power distribution shroud that routes airflow to
the power supplies. See Figure 3-28.
Removing the Power Distribution Board
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
1 Remove the power supplies from the system. See "Removing a Redundant
Power Supply" on page 92.
2 Locate the power distribution shroud cover and lift it out. See Figure 3-1.
3 Disconnect power distribution cables from the system board (see "System
Board (Service-Only Procedure)" on page 140) and disconnect the fan
cable connectors. See Figure 3-28.
book.book Page 138 Tuesday, March 31, 2009 5:26 PMInstalling System Components 139
4 Remove the two screws securing the power distribution board to the
chassis. See Figure 3-28.
5 Slide the power distribution board away from the standoffs, and then lift
the board out. See Figure 3-28.
Figure 3-28. Power Distribution Board
1 screws (2) 2 power supply connectors (2)
3 power-distribution board 4 standoffs (2)
5 fan module cable connectors (2)
4
1
2
5
3
book.book Page 139 Tuesday, March 31, 2009 5:26 PM140 Installing System Components
Replacing the Power Distribution Board
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
1 Unpack the new power distribution board assembly.
2 Align the power distribution board with the standoffs on the chassis and
slide it in place. See Figure 3-28.
3 Install the two screws that secure the power distribution board to the
chassis. See Figure 3-28.
4 Connect the power distribution cables to the system board (see "System
Board (Service-Only Procedure)" on page 140)and fan cable connectors to
the power distribution board as shown in Figure 3-28.
5 "Removing the Control Panel Assembly on page 132, and "Removing the
SAS Backplane" on page 136.
6 Locate the hinged interior catches on either side of the shroud and align
and seat the power distribution board cover, rotating it down and over the
shroud. See Figure 3-28.
7 Install the power supplies in the system. See "Installing a Redundant
Power Supply" on page 93.
8 Close the system. See "Closing the System" on page 83.
9 Reconnect the system to its electrical outlet and turn the system on,
including any attached peripherals.
System Board (Service-Only Procedure)
Removing the System Board
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
CAUTION: If you are using the Trusted Program Module (TPM) with an encryption
key, you may be prompted to create a recovery key during program or system
setup. Be sure to create and safely store this recovery key. If you replace this
system board, you must supply the recovery key when you restart your system or
program before you can access the encrypted data on your hard drives.
book.book Page 140 Tuesday, March 31, 2009 5:26 PMInstalling System Components 141
1 Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet.
2 Open the system. See "Opening the System" on page 82.
3 Remove the system board shroud. See "Removing the System Board
Shroud" on page 105.
4 Remove all expansion cards and the integrated storage controller card. See
"Removing an Expansion Card" on page 99 and "Removing the Integrated
Storage Controller Card" on page 100.
5 Remove the expansion-card riser. See "Removing an Expansion-Card
Riser" on page 102.
6 Remove the processor heat sinks. See "Removing a Processor" on page 126.
7 If installed, remove the optional iDRAC6 Enterprise card. See "Removing
an iDRAC6 Enterprise Card" on page 111.
8 If installed, remove the optional iDRAC6 Express card. See "Removing an
iDRAC6 Express Card (Optional)" on page 108.
9 Disconnect all cables from the system board.
10 Remove the system board assembly:
a Remove the nine screws securing the system board to the chassis
and then slide the system board assembly toward the front end of
the chassis.
CAUTION: Do not lift the system board assembly by grasping a memory module,
processor, or other components.
b Grasp the system board assembly by the edges of the system board and
lift the assembly away from the chassis. See Figure 3-29.
book.book Page 141 Tuesday, March 31, 2009 5:26 PM142 Installing System Components
Figure 3-29. Removing and Installing the System Board
Installing the System Board
1 Unpack the new system board.
2 Remove the labels from the processor shield and affix them to the system
identification panel on the front of the system. See Figure 1-1.
3 Transfer the processors to the new system board. See "Removing a
Processor" on page 126 and "Installing a Processor" on page 129.
4 Remove the memory modules and transfer them to the same locations on
the new board. See "Removing Memory Modules" on page 125 and
"Installing Memory Modules" on page 123.
1 screws (9) 2 system board assembly
1 2
book.book Page 142 Tuesday, March 31, 2009 5:26 PMInstalling System Components 143
5 Install the new system board:
a Holding the system board by the edges of the system board, lower the
the system board into the chassis.
CAUTION: Do not lift the system board assembly by grasping a memory module,
processor, or other components.
b Slightly lift up the front of the system board and maneuver the system
board to the bottom of the chassis until it lays completely flat.
c Push the system board toward the back of the chassis until the board is
in place.
d Tighten the nine screws that secure the system board to the chassis.
See Figure 3-29.
e Tighten the processor heat sink screws. See "Installing a Processor" on
page 129.
6 Connect the cables in the order listed below (see Figure 7-1 for the
locations of the connectors on the system board):
• SATA interface cable, if applicable
• Control panel interface cable connector
• Optical drive power cable connector
• Control panel USB interface cable connector
• SAS backplane power cable connector
• System board power cable connectors
7 Replace the expansion-card risers. See "Replacing an Expansion-Card
Riser" on page 103.
8 Install all expansion cards. See "Installing an Expansion Card" on page 97.
9 Reinstall the integrated storage controller card. See "Installing the
Integrated Storage Controller Card" on page 101.
After connecting the SAS cables to the controller, make sure to place the
cables under the guide on the end of riser 1.
book.book Page 143 Tuesday, March 31, 2009 5:26 PM144 Installing System Components
10 If applicable, reconnect the RAID battery cable to the PERC controller card.
11 If applicable, reinstall the iDRAC6 Enterprise card. See "Installing an
iDRAC6 Enterprise Card" on page 109.
12 If applicable, reinstall the iDRAC6 Express card. See "Installing an
iDRAC6 Express Card" on page 107.
13 Replace the system board shroud. See "Installing the System Board
Shroud" on page 106.
14 Close the system. See "Closing the System" on page 83.
15 Reconnect the system to its electrical outlet and turn the system on,
including any attached peripherals.
16 If applicable, replace the Bezel. See "Removing and Replacing the
Optional Front Bezel" on page 81.
book.book Page 144 Tuesday, March 31, 2009 5:26 PMTroubleshooting Your System 145
Troubleshooting Your System
Safety First—For You and Your System
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
Troubleshooting System Startup Failure
If your system halts during startup prior to video imaging or LCD messaging,
especially after installing an operating system or reconfiguring your system’s
hardware, check for the following conditions:
• If you boot the system to the BIOS boot mode after installing an operating
system from the UEFI Boot Manager, the system will hang. The reverse is
also true. You must boot to the same boot mode in which you installed the
operating system. See "Using the System Setup Program and UEFI Boot
Manager" on page 57.
• Invalid memory configurations could cause the system to halt at startup
without any video output. See "System Memory" on page 119.
For all other startup issues, note the LCD panel messages and any system
messages that appear onscreen. See "LCD Status Messages (Optional)" on
page 23 and "System Messages" on page 37 for more information.
Troubleshooting External Connections
Ensure that all external cables are securely attached to the external
connectors on your system before troubleshooting any external devices. See
Figure 1-1 and Figure 1-4 for the front- and back-panel connectors on your
system.
book.book Page 145 Tuesday, March 31, 2009 5:26 PM146 Troubleshooting Your System
Troubleshooting the Video Subsystem
1 Check the system and power connections to the monitor.
2 Check the video interface cabling from the system to the monitor.
3 Run the appropriate online diagnostic test. See "Using Dell™ Diagnostics"
on page 163.
If the tests run successfully, the problem is not related to video hardware.
If the tests fail, see "Getting Help" on page 167.
Troubleshooting a USB Device
1 Use the following steps to troubleshoot a USB keyboard and/or mouse.
For other USB devices, go to step 2.
a Disconnect the keyboard and mouse cables from the system briefly
and reconnect them.
b Connect the keyboard/mouse to the USB port(s) on the opposite side
of the system.
If the problem is resolved, restart the system, enter the System Setup
program, and check if the nonfunctioning USB ports are enabled.
c Replace the keyboard/mouse with another working keyboard/mouse.
If the problem is resolved, replace the faulty keyboard/mouse.
If the problem is not resolved, proceed to the next step to begin
troubleshooting the other USB devices attached to the system.
2 Power down all attached USB devices and disconnect them from the system.
3 Restart the system and, if your keyboard is functioning, enter the system
setup program. Verify that all USB ports are enabled. See "Integrated
Devices Screen" on page 64.
If your keyboard is not functioning, you can also use remote access. If the
system is not accessible, see "System Board Jumpers" on page 169 for
instructions on setting the NVRAM_CLR jumper inside your system and
restoring the BIOS to the default settings.
book.book Page 146 Tuesday, March 31, 2009 5:26 PMTroubleshooting Your System 147
4 Reconnect and power on each USB device one at a time.
5 If a device causes the same problem, power down the device, replace the
USB cable, and power up the device.
If the problem persists, replace the device.
If all troubleshooting fails, see "Getting Help" on page 167.
Troubleshooting a Serial I/O Device
1 Turn off the system and any peripheral devices connected to the
serial port.
2 Swap the serial interface cable with another working cable, and turn on the
system and the serial device.
If the problem is resolved, replace the interface cable.
3 Turn off the system and the serial device, and swap the device with a
comparable device.
4 Turn on the system and the serial device.
If the problem is resolved, replace the serial device.
If the problem persists, see "Getting Help" on page 167.
Troubleshooting a NIC
1 Run the appropriate online diagnostic test. See "Using Dell™ Diagnostics"
on page 163.
2 Restart the system and check for any system messages pertaining to the
NIC controller.
3 Check the appropriate indicator on the NIC connector. See "NIC Indicator
Codes" on page 19.
• If the link indicator does not light, check all cable connections.
• If the activity indicator does not light, the network driver files might
be damaged or missing.
Remove and reinstall the drivers if applicable. See the NIC's
documentation.
book.book Page 147 Tuesday, March 31, 2009 5:26 PM148 Troubleshooting Your System
• Change the autonegotiation setting, if possible.
• Use another connector on the switch or hub.
If you are using a NIC card instead of an integrated NIC, see the
documentation for the NIC card.
4 Ensure that the appropriate drivers are installed and the protocols are
bound. See the NIC's documentation.
5 Enter the System Setup program and confirm that the NIC ports are
enabled. See "Integrated Devices Screen" on page 64.
6 Ensure that the NICs, hubs, and switches on the network are all set to the
same data transmission speed. See the documentation for each network
device.
7 Ensure that all network cables are of the proper type and do not exceed the
maximum length.
If all troubleshooting fails, see "Getting Help" on page 167.
Troubleshooting a Wet System
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
1 Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet.
2 Open the system. See "Opening the System" on page 82.
3 Remove the following components from the system. See "Installing
System Components" on page 79.
• Cooling shroud
• Hard drives
• Vflash SD cards
• USB memory keys
• NIC hardware key
• Expansion cards
• Integrated storage card
• iDRAC6 express card
book.book Page 148 Tuesday, March 31, 2009 5:26 PMTroubleshooting Your System 149
• iDRAC6 enterprise card
• Power supplies
• Fans
• Processors and heat sinks
• Memory modules
4 Let the system dry thoroughly for at least 24 hours.
5 Reinstall the components you removed in step 3.
6 Close the system. See "Closing the System" on page 83.
7 Reconnect the system to the electrical outlet, and turn on the system and
attached peripherals.
If the system does not start properly, see "Getting Help" on page 167.
8 If the system starts properly, shut down the system and reinstall all of the
expansion cards that you removed. See "Installing an Expansion Card."
9 Run the appropriate online diagnostic test. See "Using Dell™ Diagnostics"
on page 163.
If the tests fail, see "Getting Help" on page 167.
Troubleshooting a Damaged System
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
1 Open the system. See "Opening the System" on page 82.
2 Ensure that the following components are properly installed:
• Expansion cards
• Power supplies
• Fans
• Processors and heat sinks
• Memory modules
• Hard-drive carriers
• Cooling shroud
book.book Page 149 Tuesday, March 31, 2009 5:26 PM150 Troubleshooting Your System
3 Ensure that all cables are properly connected.
4 Close the system. See "Closing the System" on page 83.
5 Run the system board tests in the system diagnostics. See "Running the
System Diagnostics" on page 163.
If the tests fail, see "Getting Help" on page 167.
Troubleshooting the System Battery
NOTE: If the system is turned off for long periods of time (for weeks or months), the
NVRAM may lose its system configuration information. This situation is caused by a
defective battery.
1 Re-enter the time and date through the System Setup program. See
"Entering the System Setup Program" on page 58.
2 Turn off the system and disconnect it from the electrical outlet for at least
one hour.
3 Reconnect the system to the electrical outlet and turn on the system.
4 Enter the System Setup program.
If the date and time are not correct in the System Setup program, replace
the battery. See "Replacing the System Battery" on page 130.
If the problem is not resolved by replacing the battery, see "Getting Help"
on page 167.
NOTE: Some software may cause the system time to speed up or slow down. If the
system seems to operate normally except for the time kept in the System Setup
program, the problem may be caused by software rather than by a defective
battery.
book.book Page 150 Tuesday, March 31, 2009 5:26 PMTroubleshooting Your System 151
Troubleshooting Power Supplies
1 Identify the faulty power supply by the power supply's fault indicator.
See "Power Indicator Codes" on page 20.
CAUTION: At least one power supply must be installed for the system to operate.
Operating the system with only one power supply installed for extended periods of
time can cause the system to overheat.
2 Reseat the power supply by removing and reinstalling it. See "Power
Supplies" on page 92.
NOTE: After installing a power supply, allow several seconds for the system
to recognize the power supply and to determine if it is working properly. The
power indicator turns green to signify that the power supply is functioning
properly.
If the problem persists, replace the faulty power supply.
3 If the problem persists, see "Getting Help" on page 167.
Troubleshooting System Cooling Problems
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system
Ensure that none of the following conditions exist:
• System cover, cooling shroud, drive blank, or front or back filler panel is
removed.
• Ambient temperature is too high.
• External airflow is obstructed.
• Cables inside the system obstruct airflow.
• An individual cooling fan is removed or has failed. See "Troubleshooting a
Fan" on page 152.
book.book Page 151 Tuesday, March 31, 2009 5:26 PM152 Troubleshooting Your System
Troubleshooting a Fan
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
1 Locate the faulty fan indicated by the LCD panel or the diagnostic
software.
2 Turn off the system and all attached peripherals.
3 Open the system. See "Opening the System" on page 82.
4 Reseat the fan's power cable.
5 Restart the system.
If the fan functions properly, close the system. See "Closing the System" on
page 83.
6 If the fan does not function, turn off the system and install a new fan.
See "Replacing a Cooling Fan" on page 114.
7 Restart the system.
If the problem is resolved, close the system. See "Closing the System" on
page 83.
If the replacement fan does not operate, see "Getting Help" on page 167.
Troubleshooting System Memory
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
1 If the system is operational, run the appropriate online diagnostic test.
See "Running the System Diagnostics" on page 163.
If diagnostics indicates a fault, follow the corrective actions provided by
the diagnostic program.
2 Turn off the system and attached peripherals, and unplug the system from
the power source. Press the power button with the system unplugged, and
then reconnect the system to power.
book.book Page 152 Tuesday, March 31, 2009 5:26 PMTroubleshooting Your System 153
3 Turn on the system and attached peripherals and note the messages on the
screen.
Go to step 12 if an error message appears indicating a fault with a specific
memory module.
4 Enter the System Setup program and check the system memory setting.
See "Memory Settings Screen" on page 61. Make any changes to the
memory settings, if needed.
If the memory settings match the installed memory but a problem is still
indicated, go to step 12.
5 Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet.
6 Open the system. See "Opening the System" on page 82.
7 Check the memory banks and ensure that they are populated correctly.
See "General Memory Module Installation Guidelines" on page 119.
8 Reseat the memory modules in their sockets. See "Installing Memory
Modules" on page 123.
9 Close the system. See "Closing the System" on page 83.
10 Reconnect the system to its electrical outlet, and turn on the system and
attached peripherals.
11 Enter the System Setup program and check the system memory setting.
See "Memory Settings Screen" on page 61.
12 Turn off the system and attached peripherals, and disconnect the system
from the power source.
13 Open the system. See "Opening the System" on page 82.
14 If a diagnostic test or error message indicates a specific memory module as
faulty, swap or replace the module.
15 To troubleshoot an unspecified faulty memory module, replace the
memory module in the first DIMM socket with a module of the same type
and capacity. See "Installing Memory Modules" on page 123.
16 Close the system. See "Closing the System" on page 83.
17 Reconnect the system to its electrical outlet, and turn on the system and
attached peripherals.
book.book Page 153 Tuesday, March 31, 2009 5:26 PM154 Troubleshooting Your System
18 As the system boots, observe any error message that appears and the
diagnostic indicators on the front of the system.
19 If the memory problem is still indicated, repeat step 12 through step 18 for
each memory module installed.
If the problem persists after all memory modules have been checked,
see "Getting Help" on page 167.
Troubleshooting an Internal USB Key
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
1 Enter the System Setup program and ensure that the USB key port is
enabled. See "Integrated Devices Screen" on page 64.
2 Turn off the system and attached peripherals.
3 Open the system. See "Opening the System" on page 82.
4 Locate the USB key and reseat it. See "Internal USB Memory Key" on
page 104.
5 Close the system. See "Closing the System" on page 83.
6 Turn on the system and attached peripherals and check if the USB key is
functioning.
7 Repeat step 2 and step 3.
8 Insert a different USB key that you know works properly.
9 Close the system. See "Closing the System" on page 83.
10 Turn on the system and attached peripherals and check if the USB key is
functioning.
book.book Page 154 Tuesday, March 31, 2009 5:26 PMTroubleshooting Your System 155
Troubleshooting an Optical Drive
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
1 If installed, remove the optional front bezel. See "Removing and Replacing
the Optional Front Bezel" on page 81.
2 Try using a different CD or DVD.
3 Enter the System Setup program and ensure that the drive’s controller is
enabled. See "Entering the System Setup Program" on page 58.
4 Run the appropriate online diagnostic test. See "Running the System
Diagnostics" on page 163.
5 Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet.
6 Open the system. See "Opening the System" on page 82.
7 Ensure that the interface cable is securely connected to the optical drive
and to the controller.
8 Ensure that a power cable is properly connected to the drive.
9 Close the system. See "Closing the System" on page 83.
10 Reconnect the system to the electrical outlet, and turn on the system and
attached peripherals.
If the problem is not resolved, see "Getting Help" on page 167.
Troubleshooting an External Tape Drive
1 Try using a different tape cartridge.
2 Ensure that the device drivers for the tape drive are installed and are
configured correctly. See your tape drive documentation for more
information about device drivers.
3 Reinstall the tape-backup software as instructed in the tape-backup
software documentation.
4 Ensure that the tape drive’s interface cable is fully connected to the tape
drive and the external port on the controller card.
book.book Page 155 Tuesday, March 31, 2009 5:26 PM156 Troubleshooting Your System
5 Run the appropriate online diagnostics tests. See "Running the System
Diagnostics" on page 163.
6 Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet.
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
7 Open the system. See "Opening the System" on page 82.
8 Reseat the controller card in the expansion card slot.
9 Close the system. See "Closing the System" on page 83.
10 Reconnect the system to the electrical outlet, and turn on the system,
including attached peripherals.
If the problem is not resolved, see the documentation for the tape drive for
additional troubleshooting instructions.
If you cannot resolve the problem, see ""Getting Help" on page 167."
Troubleshooting a Hard Drive
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
CAUTION: This troubleshooting procedure can destroy data stored on the hard
drive. Before you proceed, back up all files on the hard drive.
1 Run the appropriate online diagnostics test. See "Using Dell™
Diagnostics" on page 163.
Depending on the results of the diagnostics test, proceed as needed
through the following steps.
2 If installed, remove the optional front bezel. See "Removing and Replacing
the Optional Front Bezel" on page 81.
book.book Page 156 Tuesday, March 31, 2009 5:26 PMTroubleshooting Your System 157
3 If your system has a SAS RAID controller and your hard drives are
configured in a RAID array, perform the following steps.
a Restart the system and press to enter the host adapter
configuration utility program.
See the documentation supplied with the host adapter for information
about the configuration utility.
b Ensure that the hard drive(s) have been configured correctly for the
RAID array.
c Exit the configuration utility and allow the system to boot to the
operating system.
4 Ensure that the required device drivers for your controller card are installed
and are configured correctly. See the operating system documentation for
more information.
5 Restart the system, enter the System Setup program, and verify that the
controller is enabled and the drives appear in the System Setup program.
See "Entering the System Setup Program" on page 58.
6 Check the cable connections inside the system:
a Turn off the system, including any attached peripherals, and
disconnect the system from the electrical outlet.
b Open the system. See "Opening the System" on page 82.
c Verify that the cable connections between the hard drive(s) and the
drive controller are correct and that the cables are securely seated in
their connectors.
d Close the system. See "Closing the System" on page 83
e Reconnect the system to the electrical outlet, and turn on the system
and attached peripherals.
If the problem persists, see "Getting Help" on page 167.
book.book Page 157 Tuesday, March 31, 2009 5:26 PM158 Troubleshooting Your System
Troubleshooting a SAS or SAS RAID Controller
NOTE: When troubleshooting a SAS or SAS RAID controller, also see the
documentation for your operating system and the controller.
1 Run the appropriate online diagnostic test. See "Using Dell™ Diagnostics"
on page 163.
2 Enter the System Setup program and ensure that the SAS or SAS RAID
controller is enabled. See "Entering the System Setup Program" on
page 58.
3 Restart the system and press the applicable key sequence to enter the
configuration utility program:
• for a SAS controller
• for a SAS RAID controller
See the controller's documentation for information about configuration
settings.
4 Check the configuration settings, make any necessary corrections, and
restart the system.
5 If installed, remove the optional front bezel. See "Removing and Replacing
the Optional Front Bezel" on page 81.
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
6 Turn off the system and attached peripherals, and disconnect the system
from its electrical outlet.
7 Open the system. See "Opening the System" on page 82.
8 If you have a SAS RAID controller, ensure that the following RAID
components are properly installed and connected:
• Memory module
• Battery
9 Verify that the cable connections between the SAS backplane(s) and the
SAS controller are correct. See "Installing the SAS Backplane" on page 138.
10 Ensure that the cables are firmly connected to the SAS controller and the
SAS backplane board.
book.book Page 158 Tuesday, March 31, 2009 5:26 PMTroubleshooting Your System 159
11 Close the system. See "Closing the System" on page 83.
12 Reconnect the system to its electrical outlet, and turn on the system and
attached peripherals.
If the problem persists, see "Getting Help" on page 167.
Troubleshooting Expansion Cards
NOTE: When troubleshooting an expansion card, see the documentation for your
operating system and the expansion card.
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
1 Run the appropriate online diagnostic test. See "Using Dell™ Diagnostics"
on page 163.
2 If installed, remove the optional front bezel. See "Removing and Replacing
the Optional Front Bezel" on page 81.
3 Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet.
4 Open the system. See "Opening the System" on page 82.
5 Ensure that each expansion card is firmly seated in its connector.
See "Installing an Expansion Card" on page 97.
6 Close the system. See "Closing the System" on page 83.
7 Reconnect the system to the electrical outlet, and turn on the system and
attached peripherals.
8 Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet.
9 Open the system. See "Opening the System" on page 82.
10 Remove all expansion cards installed in the system. See "Removing an
Expansion Card" on page 99.
11 Close the system. See "Closing the System" on page 83.
12 Reconnect the system to the electrical outlet, and turn on the system and
attached peripherals.
book.book Page 159 Tuesday, March 31, 2009 5:26 PM160 Troubleshooting Your System
13 Run the appropriate online diagnostic test. See "Running the System
Diagnostics" on page 163.
If the tests fail, see "Getting Help" on page 167.
14 For each expansion card you removed in step 10, perform the following
steps:
a Turn off the system and attached peripherals, and disconnect the
system from the electrical outlet.
b Open the system. See "Opening the System" on page 82.
c Reinstall one of the expansion cards.
d Close the system. See "Closing the System" on page 83.
e Run the appropriate diagnostic test.
If the tests fail, see "Getting Help" on page 167.
Troubleshooting the Microprocessors
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
1 Run the appropriate online diagnostics test. See "Using Dell™
Diagnostics" on page 163.
2 Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet.
3 Open the system. See "Opening the System" on page 82.
4 Ensure that each processor and heat sink are properly installed. See
""Installing a Processor" on page 129."
5 Close the system. See "Closing the System" on page 83.
6 Reconnect the system to the electrical outlet, and turn on the system and
attached peripherals.
7 Run the appropriate online diagnostic test. See "Running the System
Diagnostics" on page 163.
If your system only has one processor and a problem is still indicated, see
"Getting Help" on page 167.
book.book Page 160 Tuesday, March 31, 2009 5:26 PMTroubleshooting Your System 161
8 For systems with multiple processors, turn off the system and attached
peripherals, and disconnect the system from the electrical outlet.
9 Open the system. See "Opening the System" on page 82.
10 Remove all processors except for processor 1. See "Removing a Processor"
on page 126.
11 Close the system. See "Closing the System" on page 83.
12 Reconnect the system to the electrical outlet, and turn on the system and
attached peripherals.
13 Run the appropriate online diagnostic test. See "Running the System
Diagnostics" on page 163.
If the test fails, the processor is faulty. See "Getting Help" on page 167.
14 Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet.
15 Open the system. See "Opening the System" on page 82.
16 Replace processor 1 with processor 2. See "Installing a Processor" on
page 129.
17 Repeat step 11 through step 13.
If your system has more than two processors, continue installing and
testing each processor in the processor 1 slot until you determine the
faulty processor, and then replace the faulty processor. See "Getting Help"
on page 167.
If you have tested all the processors and the problem persists, the system
board is faulty. See "Getting Help" on page 167.
book.book Page 161 Tuesday, March 31, 2009 5:26 PM162 Troubleshooting Your System
book.book Page 162 Tuesday, March 31, 2009 5:26 PMRunning the System Diagnostics 163
Running the System Diagnostics
If you experience a problem with your system, run the diagnostics before
calling for technical assistance. The purpose of the diagnostics is to test your
system's hardware without requiring additional equipment or risking data
loss. If you are unable to fix the problem yourself, service and support
personnel can use diagnostics test results to help you solve the problem.
Using Dell™ Diagnostics
To assess a system problem, first use the Online Diagnostics. Dell Online
Diagnostics is a suite of diagnostic programs, or test modules, that include
diagnostic tests on chassis and storage components such as hard drives,
physical memory, communications and printer ports, NICs, CMOS, and
more. If you are unable to identify the problem using the Online Diagnostics,
then use the embedded system diagnostics.
The files required to run Online Diagnostics for systems running supported
Microsoft®
Windows®
and Linux operating systems are available at
support.dell.com and on the DVDs that came with your system. For
information about using diagnostics, see the Dell Online Diagnostics User's
Guide.
The embedded system diagnostics can be launched using Unified Server
Configurator (USC). For more information about using USC, see the Dell
Unified Server Configurator User’s Guide on the Dell Support website at
support.dell.com/manuals.
Embedded System Diagnostics Features
The embedded system diagnostics provides a series of menus and options for
particular device groups or devices. The system diagnostics menus and
options allow you to:
• Run tests individually or collectively
• Control the sequence of tests
• Repeat tests
book.book Page 163 Tuesday, March 31, 2009 5:26 PM164 Running the System Diagnostics
• Display, print, or save test results
• Temporarily suspend testing if an error is detected or terminate testing
when a user-defined error limit is reached
• View help messages that briefly describe each test and its parameters
• View status messages that inform you if tests are completed successfully
• View error messages that inform you of problems encountered
during testing
When to Use the Embedded System Diagnostics
If a major component or device in the system does not operate properly,
component failure may be indicated. As long as the microprocessor and the
system's input/output devices are functioning, you can use the system
diagnostics to help identify the problem.
Running the Embedded System Diagnostics
You can run the embedded system diagnostics program from the USC main
screen.
CAUTION: Use the system diagnostics to test only your system. Using this
program with other systems may cause invalid results or error messages.
1 As the system boots, press to start the USC.
2 Click Diagnostics in the left pane and click Launch Diagnostics in the
right pane.
The Diagnostics menu allows you to run all or specific diagnostics tests or
to exit.
book.book Page 164 Tuesday, March 31, 2009 5:26 PMRunning the System Diagnostics 165
Embedded System Diagnostics Testing Options
Click the testing option in the Main Menu window.
Using the Custom Test Options
When you select Custom Test in the Main Menu window, the Customize
window allows you to select the device(s) to be tested, select specific options
for testing, and view the test results.
Selecting Devices for Testing
The left side of the Customize window lists devices that can be tested. Click
the (+) next to a device or module to view its components. Click (+) on any
component to view the tests that are available. Clicking a device, rather than
its components, selects all of the components of the device for testing.
NOTE: After you select all the devices and components that you want to test,
highlight All Devices and then click Run Tests.
Selecting Diagnostics Options
From the Diagnostics Options area, select the test(s) you want to run on a
device.
• Non-Interactive Tests Only — Runs only tests that require no user
intervention.
• Quick Tests Only — Runs only the quick tests on the device.
• Show Ending Timestamp — Time stamps the test log.
Testing Option Function
Express Test Performs a quick check of the system. This option runs
device tests that do not require user interaction.
Extended Test Performs a more thorough check of the system. This test
can take an hour or longer.
Custom Test Tests a particular device.
Information Displays test results.
book.book Page 165 Tuesday, March 31, 2009 5:26 PM166 Running the System Diagnostics
• Test Iterations — Selects the number of times the test is run.
• Log output file pathname — Enables you to specify the diskette drive or
USB memory key where the test log file is saved. You cannot save the file to
a hard drive.
Viewing Information and Results
The following tabs in the Customize window provide information about the
test and the test results.
• Results — Displays the test that ran and the result.
• Errors — Displays any errors that occurred during the test.
• Help — Displays information about the currently selected device,
component, or test.
• Configuration — Displays basic configuration information about the
currently selected device.
• Parameters — Displays parameters that you can set for the test.
book.book Page 166 Tuesday, March 31, 2009 5:26 PMGetting Help 167
Getting Help
Contacting Dell
For customers in the United States, call 800-WWW-DELL (800-999-3355).
NOTE: If you do not have an active Internet connection, you can find contact
information on your purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options.
Availability varies by country and product, and some services may not be
available in your area. To contact Dell for sales, technical support, or
customer service issues:
1 Visit support.dell.com.
2 Verify your country or region in the Choose A Country/Region drop-down
menu at the bottom of the page.
3 Click Contact Us on the left side of the page.
4 Select the appropriate service or support link based on your need.
5 Choose the method of contacting Dell that is convenient for you.
book.book Page 167 Tuesday, March 31, 2009 5:26 PM168 Getting Help
book.book Page 168 Tuesday, March 31, 2009 5:26 PMJumpers and Connectors 169
Jumpers and Connectors
This section provides specific information about the system jumpers. It also
provides some basic information on jumpers and switches and describes the
connectors on the various boards in the system.
System Board Jumpers
Figure 7-1 shows the location of the configuration jumpers on the system
board. Table 7-1 lists the jumper settings.
Table 7-1. System Board Jumper Settings
Jumper Setting Description
PWRD_EN (default) The password feature is enabled
(pins 2-4)
The password feature is disabled
(pins 4-6)
NVRAM_CLR (default) The configuration settings are retained at
system boot (pins 3-5)
The configuration settings are cleared at the
next system boot (pins 1-3)
book.book Page 169 Tuesday, March 31, 2009 5:26 PM170 Jumpers and Connectors
System Board Connectors
See Figure 7-1 and Table 7-2 for the location and description of the system
board connectors.
Figure 7-1. System Board Connectors
1
3
4
12 11 8 7 5
16
17
13
19
18
10 9 6
2
15
20
14
book.book Page 170 Tuesday, March 31, 2009 5:26 PMJumpers and Connectors 171
Table 7-2. System Board Connectors
Item Connector Description
1 CPU2 Processor 2
2 iDRAC6 Enterprise iDRAC 6 Enterprise card connector
3 B4
B1
B2
B3
Memory module slot B4
Memory module slot B1 (white release lever)
Memory module slot B2 (white release lever)
Memory module slot B3 (white release lever)
4 CPU1 Processor 1
5 FAN1 System fan 1 connector
6 FAN2 System fan 2 connector
7 A3
A2
A1
A4
Memory module slot A3 (white release lever)
Memory module slot A2 (white release lever)
Memory module slot A1 (white release lever)
Memory module slot A4
8 FAN3 System fan 3 connector
9 FAN4 System fan 4 connector
10 12V 8-pin power connector
11 FP_CONN Control panel connector
12 BP_CONN Backplane power connector
13 PWR_CONN 24-pin power connector
14 PDB_ I2C Power distribution board connector
15 FP_USB_CONN Control panel USB connector
NOTE: For the full name of an abbreviation or acronym used in this table, see the
"Glossary" on page 175.
book.book Page 171 Tuesday, March 31, 2009 5:26 PM172 Jumpers and Connectors
Disabling a Forgotten Password
The system's software security features include a system password and a setup
password, which are discussed in detail in "Using the System Setup Program
and UEFI Boot Manager" on page 57. The password jumper enables these
password features or disables them and clears any password(s) currently in
use.
CAUTION: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
1 Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
2 Open the system. See "Opening and Closing the System" on page 82.
3 Move the password jumper to the "disabled" position to clear the password.
See Table 7-1.
See Figure 7-1 to locate the password jumper on the system board.
4 Close the system.
Item Connector Description
16 SATA_A
SATA_B
SATA_C
SATA_D
SATA_E
SATA connector A
SATA connector B
SATA connector C
SATA connector D
SATA connector E
17 RISER expansion-card riser connector
18 RISER expansion-card riser connector
19 iDRAC6 Express iDRAC6 Express card connector
20 PSWD_EN
NVRM_CLR
Password enable jumper
NVRAM clear jumper
Table 7-2. System Board Connectors (continued)
NOTE: For the full name of an abbreviation or acronym used in this table, see the
"Glossary" on page 175.
book.book Page 172 Tuesday, March 31, 2009 5:26 PMJumpers and Connectors 173
5 Reconnect your system and peripherals to their electrical outlets, and turn
on the system.
The existing passwords are not disabled (erased) until the system boots
with the password jumper plug in the "disabled" position. However, before
you assign a new system and/or setup password, you must return the
jumper plug to the enabled position.
NOTE: If you assign a new system and/or setup password with the jumper
plug still in the "disabled" position, the system disables the new password(s)
the next time it boots.
6 Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
7 Open the system. See "Opening and Closing the System" on page 82.
8 Move the password jumper back to the enabled position to restore the
password function. See Table 7-1.
9 Close the system.
10 Reconnect your system and peripherals to their electrical outlets, and turn
on the system.
11 Assign a new system and/or setup password.
To assign a new password using the System Setup program, see "System
and Setup Password Features" on page 71.
book.book Page 173 Tuesday, March 31, 2009 5:26 PM174 Jumpers and Connectors
book.book Page 174 Tuesday, March 31, 2009 5:26 PMGlossary 175
Glossary
A — Ampere(s).
AC — Alternating current.
ACPI — Advanced Configuration and Power Interface. A standard interface for
enabling the operating system to direct configuration and power management.
ambient temperature — The temperature of the area or room where the system is
located.
ANSI — American National Standards Institute. The primary organization for
developing technology standards in the U.S.
asset tag — An individual code assigned to a system, usually by an administrator, for
security or tracking purposes.
backup — A copy of a program or data file. As a precaution, back up your system’s
hard drive(s) on a regular basis.
blade — A module that contains a processor, memory, and a hard drive. The modules
are mounted into a chassis that includes power supplies and fans.
BMC — Baseboard management controller.
bootable media — A CD, diskette, or USB memory key that is used to start your
system if the system will not boot from the hard drive.
BTU — British thermal unit.
bus — An information pathway between the components of a system. Your system
contains an expansion bus that allows the processor to communicate with controllers
for the peripheral devices connected to the system. Your system also contains an
address bus and a data bus for communications between the processor and RAM.
C — Celsius.
cache — A fast storage area that keeps a copy of data or instructions for quick data
retrieval.
cm — Centimeter(s).
COMn — The device names for the serial ports on your system.
control panel — The part of the system that contains indicators and controls, such as
the power button and power indicator.
controller — A chip or expansion card that controls the transfer of data between the
processor and memory or between the processor and a peripheral device.
book.book Page 175 Tuesday, March 31, 2009 5:26 PM176 Glossary
coprocessor — A chip that relieves the system’s processor of specific processing tasks.
A math coprocessor, for example, handles numeric processing.
CPU — Central processing unit. See processor.
DC — Direct current.
DDR — Double-data rate. A technology in memory modules that potentially doubles
the data rate by transferring data on both the rising and falling pulses of a clock cycle.
device driver — A program that allows the operating system or some other program to
interface correctly with a peripheral.
DHCP — Dynamic Host Configuration Protocol. A method of automatically
assigning an IP address to a client system.
diagnostics — A comprehensive set of tests for your system.
DIMM — Dual in-line memory module. See also memory module.
DNS — Domain Name System. A method of translating Internet domain names, such
as www.example.com, into IP addresses, such as 208.77.188.166.
DRAM — Dynamic random-access memory. A system’s RAM is usually made up
entirely of DRAM chips.
driver — See device driver.
DVD — Digital versatile disc or digital video disc.
ECC — Error checking and correction.
EMI — Electromagnetic interference.
ERA — Embedded remote access. ERA allows you to perform remote, or "out-ofband," server management on your network server using a remote access controller.
ESD — Electrostatic discharge.
ESM — Embedded server management.
expansion bus — Your system contains an expansion bus that allows the processor to
communicate with controllers for peripherals, such as NICs.
expansion card — An add-in card, such as a NIC or SCSI adapter, that plugs into an
expansion-card connector on the system board. An expansion card adds some
specialized function to the system by providing an interface between the expansion
bus and a peripheral.
expansion-card connector — A connector on the system board or riser board for
plugging in an expansion card.
book.book Page 176 Tuesday, March 31, 2009 5:26 PMGlossary 177
F — Fahrenheit.
FAT — File allocation table. The file system structure used by MS-DOS to organize
and keep track of file storage. The Microsoft® Windows®
operating systems can
optionally use a FAT file system structure.
Fibre Channel — A high-speed network interface used primarily with networked
storage devices.
flash memory — A type of electronic chip that can be programmed and
reprogrammed using a software utility.
FSB — Front-side bus. The FSB is the data path and physical interface between the
processor and the main memory (RAM).
FTP — File transfer protocol.
g — Gram(s).
G — Gravities.
Gb — Gigabit(s); 1024 megabits or 1,073,741,824 bits.
GB — Gigabyte(s); 1024 megabytes or 1,073,741,824 bytes. However, when referring
to hard-drive capacity, the term is usually rounded to 1,000,000,000 bytes.
graphics mode — A video mode that can be defined as x horizontal by y vertical pixels
by z colors.
host adapter — A controller that implements communication between the system’s
bus and the peripheral device, typically a storage device.
hot-swap — The ability to insert or install a device, typically a hard drive or an internal
cooling fan, into the host system while the system is powered on and running.
Hz — Hertz.
I/O — Input/output. A keyboard is an input device, and a monitor is an output device.
In general, I/O activity can be differentiated from computational activity.
IDE — Integrated drive electronics. A standard interface between the system board
and storage devices.
iDRAC — Internet Dell Remote Access Controller. A remote access controller that
uses the Internet SCSI protocol.
IP — Internet Protocol.
IPv6 — Internet Protocol version 6.
IPX — Internet package exchange.
book.book Page 177 Tuesday, March 31, 2009 5:26 PM178 Glossary
IRQ — Interrupt request. A signal that data is about to be sent to or received by a
peripheral device travels by an IRQ line to the processor. Each peripheral connection
must be assigned an IRQ number. Two devices can share the same IRQ assignment,
but you cannot operate both devices simultaneously.
iSCSI — Internet SCSI (see SCSI). A protocol that enables SCSI device
communication across a network or the Internet.
jumper — Small blocks on a circuit board with two or more pins emerging from them.
Plastic plugs containing a wire fit down over the pins. The wire connects the pins and
creates a circuit, providing a simple and reversible method of changing the circuitry in
a board.
K — Kilo-; 1000.
Kb — Kilobit(s); 1024 bits.
KB — Kilobyte(s); 1024 bytes.
Kbps — Kilobit(s) per second.
KBps — Kilobyte(s) per second.
kg — Kilogram(s); 1000 grams.
kHz — Kilohertz.
KVM — Keyboard/video/mouse. KVM refers to a switch that allows selection of the
system from which the video is displayed and for which the keyboard and mouse are
used.
LAN — Local area network. A LAN is usually confined to the same building or a few
nearby buildings, with all equipment linked by wiring dedicated specifically to the
LAN.
LCD — Liquid crystal display.
LED — Light-emitting diode. An electronic device that lights up when a current is
passed through it.
LGA — Land grid array.
local bus — On a system with local-bus expansion capability, certain peripheral
devices (such as the video adapter circuitry) can be designed to run much faster than
they would with a traditional expansion bus. See also bus.
LOM — LAN on motherboard.
LVD — Low voltage differential.
m — Meter(s).
mA — Milliampere(s).
book.book Page 178 Tuesday, March 31, 2009 5:26 PMGlossary 179
MAC address — Media Access Control address. Your system’s unique hardware
number on a network.
mAh — Milliampere-hour(s).
Mb — Megabit(s); 1,048,576 bits.
MB — Megabyte(s); 1,048,576 bytes. However, when referring to hard-drive capacity,
the term is often rounded to mean 1,000,000 bytes.
Mbps — Megabits per second.
MBps — Megabytes per second.
MBR — Master boot record.
memory address — A specific location, usually expressed as a hexadecimal number, in
the system’s RAM.
memory module — A small circuit board containing DRAM chips that connects to the
system board.
memory — An area in your system that stores basic system data. A system can contain
several different forms of memory, such as integrated memory (ROM and RAM) and
add-in memory modules (DIMMs).
memory key — A portable flash memory storage device integrated with a USB
connector.
MHz — Megahertz.
mirroring — A type of data redundancy in which a set of physical drives stores data
and one or more sets of additional drives stores duplicate copies of the data. Mirroring
functionality is provided by software. See also striping and RAID.
mm — Millimeter(s).
ms — Millisecond(s).
NAS — Network Attached Storage. NAS is one of the concepts used for implementing
shared storage on a network. NAS systems have their own operating systems,
integrated hardware, and software that are optimized to serve specific storage needs.
NIC — Network interface controller. A device that is installed or integrated in a
system to allow connection to a network.
NMI — Nonmaskable interrupt. A device sends an NMI to signal the processor about
hardware errors.
ns — Nanosecond(s).
NVRAM — Nonvolatile random-access memory. Memory that does not lose its
contents when you turn off your system. NVRAM is used for maintaining the date,
time, and system configuration information.
book.book Page 179 Tuesday, March 31, 2009 5:26 PM180 Glossary
parity — Redundant information that is associated with a block of data.
parity stripe — In RAID arrays, a striped hard drive containing parity data.
partition — You can divide a hard drive into multiple physical sections called
partitions with the fdisk command. Each partition can contain multiple logical drives.
You must format each logical drive with the format command.
PCI — Peripheral Component Interconnect. A standard for local-bus
implementation.
PDU — Power distribution unit. A power source with multiple power outlets that
provides electrical power to servers and storage systems in a rack.
peripheral — An internal or external device, such as a diskette drive or keyboard,
connected to a system.
pixel — A single point on a video display. Pixels are arranged in rows and columns to
create an image. A video resolution, such as 640 x 480, is expressed as the number of
pixels across by the number of pixels up and down.
POST — Power-on self-test. Before the operating system loads when you turn on your
system, the POST tests various system components such as RAM and hard drives.
processor — The primary computational chip inside the system that controls the
interpretation and execution of arithmetic and logic functions. Software written for
one processor must usually be revised to run on another processor. CPU is a synonym
for processor.
PXE — Preboot eXecution Environment. A way of booting a system via a LAN
(without a hard drive or bootable diskette).
RAC — Remote access controller.
RAID — Redundant array of independent disks. A method of providing data
redundancy. Some common implementations of RAID include RAID 0, RAID 1, RAID
5, RAID 10, and RAID 50. See also mirroring and striping.
RAM — Random-access memory. The system’s primary temporary storage area for
program instructions and data. Any information stored in RAM is lost when you turn
off your system.
R-DIMM — A registered DDR3 memory module.
readme file — A text file, usually shipped with software or hardware, that contains
information supplementing or updating the product’s documentation.
read-only file — A read-only file is one that you are prohibited from editing or
deleting.
book.book Page 180 Tuesday, March 31, 2009 5:26 PMGlossary 181
ROM — Read-only memory. Your system contains some programs essential to its
operation in ROM code. A ROM chip retains its contents even after you turn off your
system. Examples of code in ROM include the program that initiates your system’s
boot routine and the POST.
ROMB — RAID on motherboard.
SAN — Storage Area Network. A network architecture that enables remote networkattached storage devices to appear to a server to be locally attached.
SAS — Serial-attached SCSI.
SATA — Serial Advanced Technology Attachment. A standard interface between the
system board and storage devices.
SCSI — Small computer system interface. An I/O bus interface with faster data
transmission rates than standard ports.
SD card — Secure digital flash memory card.
SDRAM — Synchronous dynamic random-access memory.
sec — Second(s).
serial port — A legacy I/O port with a 9-pin connector that transfers data one bit at a
time and is most often used to connect a modem to the system.
service tag — A bar code label on the system used to identify it when you call Dell for
technical support.
SMART — Self-Monitoring Analysis and Reporting Technology. Allows hard drives to
report errors and failures to the system BIOS and then display an error message on the
screen.
SMP — Symmetric multiprocessing. Used to describe a system that has two or more
processors connected via a high-bandwidth link and managed by an operating system,
where each processor has equal access to I/O devices.
SNMP — Simple Network Management Protocol. A standard interface that allows a
network manager to remotely monitor and manage workstations.
striping — Disk striping writes data across three or more disks in an array, but only
uses a portion of the space on each disk. The amount of space used by a "stripe" is the
same on each disk used. A virtual disk may use several stripes on the same set of disks
in an array. See also guarding, mirroring, and RAID.
SVGA — Super video graphics array. VGA and SVGA are video standards for video
adapters with greater resolution and color display capabilities than previous standards.
book.book Page 181 Tuesday, March 31, 2009 5:26 PM182 Glossary
system board — As the main circuit board, the system board usually contains most of
your system’s integral components, such as the processor(s), RAM, controllers for
peripherals, and various ROM chips.
system configuration information — Data stored in memory that tells a system what
hardware is installed and how the system should be configured for operation.
system memory — See RAM.
System Setup program — A BIOS-based program that allows you to configure your
system’s hardware and customize the system’s operation by setting features such as
password protection. Because the System Setup program is stored in NVRAM, any
settings remain in effect until you change them again.
TCP/IP — Transmission Control Protocol/Internet Protocol.
termination — Some devices (such as the last device at each end of a SCSI cable)
must be terminated to prevent reflections and spurious signals in the cable. When
such devices are connected in a series, you may need to enable or disable the
termination on these devices by changing jumper or switch settings on the devices or
by changing settings in the configuration software for the devices.
TOE — TCP/IP offload engine.
U-DIMM — An unregistered (unbuffered) DDR3 memory module.
uplink port — A port on a network hub or switch used to connect to other hubs or
switches without requiring a crossover cable.
UPS — Uninterruptible power supply. A battery-powered unit that automatically
supplies power to your system in the event of an electrical failure.
USB — Universal Serial Bus. A USB connector provides a single connection point for
multiple USB-compliant devices, such as mice and keyboards. USB devices can be
connected and disconnected while the system is running.
USB memory key — See memory key.
utility — A program used to manage system resources—memory, disk drives, or
printers, for example.
V — Volt(s).
VAC — Volt(s) alternating current.
VDC — Volt(s) direct current.
VGA — Video graphics array. VGA and SVGA are video standards for video adapters
with greater resolution and color display capabilities than previous standards.
video adapter — The logical circuitry that provides (in combination with the monitor)
your system’s video capabilities. A video adapter may be integrated into the system
board or may be an expansion card that plugs into an expansion slot.
book.book Page 182 Tuesday, March 31, 2009 5:26 PMGlossary 183
video memory — Most VGA and SVGA video adapters include memory chips in
addition to your system’s RAM. The amount of video memory installed primarily
influences the number of colors that a program can display (with the appropriate video
drivers and monitor capabilities).
video resolution — Video resolution (800 x 600, for example) is expressed as the
number of pixels across by the number of pixels up and down. To display a program at
a specific graphics resolution, you must install the appropriate video drivers and your
monitor must support the resolution.
virtualization — The ability via software to share the resources of a single computer
across multiple environments. A single physical system may appear to the user as
multiple virtual systems able to host multiple operating systems.
W — Watt(s).
WH — Watt-hour(s).
XML — Extensible Markup Language. XML is a way to create common information
formats and to share both the format and the data on the World Wide Web, intranets,
and elsewhere.
ZIF — Zero insertion force.
book.book Page 183 Tuesday, March 31, 2009 5:26 PM184 Glossary
book.book Page 184 Tuesday, March 31, 2009 5:26 PMIndex 185
Index
A
Advanced ECC memory
mode, 120
B
back-panel features, 17
batteries
troubleshooting, 150
battery
troubleshooting the RAID card
battery, 158
battery (system)
replacing, 130
bezel, 81
blank
hard drive, 84
power supply, 94
BMC
configuring, 76
C
cabling
optical drive, 114
CD drive
troubleshooting, 155
CD/DVD drive
See optical drive.
connectors
system board, 170
USB, 10
video, 10
contacting Dell, 167
control panel assembly
features, 10
installing, 136
LCD panel features, 12
removing, 132
cooling fan
replacing, 114
cooling fans
troubleshooting, 152
cooling shroud
installing, 106
removing, 105
cover
closing, 83
opening, 82
D
damaged systems
troubleshooting, 149
Dell
contacting, 167
book.book Page 185 Tuesday, March 31, 2009 5:26 PMIndex 186
Dell Online Diagnostics
using, 163
diagnostics
advanced testing options, 165
testing options, 165
using embedded system
diagnostics, 163
using Online Diagnostics, 163
when to use, 164
DIMMs
See memory modules (DIMMs).
drive blank
installing, 85
removing, 84
E
Embedded system diagnostics
using, 163
Embedded System
Management, 75
error messages, 58
expansion card
troubleshooting, 159
expansion cards
installing, 97
removing, 99
SAS controller, 100
expansion slots, 96
F
front-panel features, 10
G
guidelines
connecting external devices, 19
expansion card installation, 96
memory installation, 119
H
hard drive
troubleshooting, 156
hard drives (cabled)
installing, 90
removing, 89
hard drives (hot-pluggable)
installing, 86
removing, 85
heat sink, 127
I
iDRAC card
installing, 107, 109
system port, 17
iDRAC Configuration Utility, 76
book.book Page 186 Tuesday, March 31, 2009 5:26 PMIndex 187
indicators
back-panel, 17
front-panel, 10
NIC, 19
power, 10, 20
installing
control panel assembly, 136
cooling shroud, 106
expansion card, 97
hard drive (cabled), 90
hard drive (hot-pluggable), 86
hard drive blank, 85
iDRAC card, 107, 109
memory modules, 123
optical drive, 114
power supply blank, 94
processor, 129
SAS backplane board, 138
SAS controller, 101
J
jumpers (system board), 169
K
keyboards
troubleshooting, 146
L
LCD panel
features, 12
menus, 13
M
memory
troubleshooting, 152
Memory Mirroring memory
mode, 121
memory mode
Advanced ECC, 120
memory mirroring, 121
Optimizer, 121
memory modules (DIMMs)
configuring, 119
installing, 123
RDIMM configurations, 121
removing, 125
UDIMM configurations, 97
messages
error messages, 58
status LCD, 23
system, 37
warning, 55
microprocessor
See processor.
microprocessors
troubleshooting, 160
N
NIC
indicators, 19
NICs
back-panel connectors, 17
troubleshooting, 147
book.book Page 187 Tuesday, March 31, 2009 5:26 PMIndex 188
O
optical drive
installing, 114
Optimizer memory mode, 121
P
password
setup, 74
system, 71
passwords
disabling, 172
phone numbers, 167
POST
accessing system features, 9
power indicators, 10, 20
power supplies
indicators, 20
removing, 92, 94
replacing, 93, 96
power supply blank, 94
processor
installing, 129
removing, 126
upgrades, 126
R
remote access controller
See iDRAC.
removing
bezel, 81
control panel assembly, 132
cooling shroud, 105
cover, 82
expansion card, 99
hard drive (cabled), 89
hard drive blank, 84
hard drives (hot-pluggable), 85
memory modules, 125
power supply, 92, 94
power supply blank, 94
processor, 126
SAS backplane board, 136
SAS controller, 100
system board, 140
replacing
cooling fan, 114
power supply, 93, 96
system battery, 130
S
safety, 145
SAS backplane board
installing, 138
removing, 136
SAS controller card
installing, 101
removing, 100
book.book Page 188 Tuesday, March 31, 2009 5:26 PMIndex 189
SAS controller daughter card
troubleshooting, 158
SAS hard drive. See hard drive.
SAS RAID controller daughter
card
troubleshooting, 158
SATA hard drive. See hard drive.
SD card
troubleshooting, 154
securing your system, 67, 72
service-only procedure
system board, 140
setup password, 74
slots
See expansion slots.
startup
accessing system features, 9
support
contacting Dell, 167
system
closing, 83
opening, 82
system board
connectors, 170
installing, 142
jumpers, 169
removing, 140
system cooling
troubleshooting, 151
system features
accessing, 9
system messages, 37
system password, 71
system setup program
boot settings, 63
embedded server management
options, 66
integrated devices options, 64
keystroke to enter, 58
memory settings, 61
PCI IRQ assignments, 65
power management options, 66
processor settings, 61
SATA settings, 62
serial communications
options, 65
system security options, 67
system setup screens
main, 59
T
tape drive
troubleshooting, 155
telephone numbers, 167
TPM security, 67
troubleshooting
battery, 150
CD drive, 155
cooling fans, 152
damaged system, 149
expansion card, 159
book.book Page 189 Tuesday, March 31, 2009 5:26 PMIndex 190
external connections, 145
hard drive, 156
internal USB key, 154
keyboard, 146
memory, 152
microprocessors, 160
NIC, 147
SAS RAID controller daughter
card, 158
SD card, 154
system cooling, 151
tape drive, 155
video, 146
wet system, 148
U
UEFI Boot Manager
entering, 69
main screen, 70
System Utilities screen, 71
UEFI Boot Settings screen, 70
Unified Server Configurator, 75
upgrades
processor, 126
USB
front-panel connectors, 10
USB device
back-panel connectors, 17
USB key
troubleshooting, 154
USC, 75
V
video
back-panel connector, 17
front-panel connectors, 10
troubleshooting, 146
W
warning messages, 55
wet system
troubleshooting, 148
book.book Page 190 Tuesday, March 31, 2009 5:26 PM
Dell™ PowerEdge™ T310
Systems
Hardware Owners
Manual
book.book Page 1 Wednesday, August 19, 2009 4:40 PMNotes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
____________________
Information in this document is subject to change without notice.
© 2009 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and PowerEdge are trademarks of Dell Inc.;
MS-DOS, Microsoft, Windows, and Windows Server are either trademarks or registered trademarks of
Microsoft Corporation in the United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
July 2009 Rev. A00
book.book Page 2 Wednesday, August 19, 2009 4:40 PMContents 3
Contents
1 About Your System. . . . . . . . . . . . . . . . . . 11
Accessing System Features During Startup. . . . . . . 11
Front-Panel Features and Indicators . . . . . . . . . . 12
LCD Panel Features (Optional). . . . . . . . . . . . . . 14
Home Screen . . . . . . . . . . . . . . . . . . . . 15
Setup Menu. . . . . . . . . . . . . . . . . . . . . 16
View Menu . . . . . . . . . . . . . . . . . . . . . 17
Hard-Drive Indicator Patterns . . . . . . . . . . . . . . 18
Back-Panel Features and Indicators . . . . . . . . . . 19
Guidelines for Connecting External Devices . . . . . . 21
NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 21
Power Indicator Codes . . . . . . . . . . . . . . . . . 22
Diagnostic Lights (Optional). . . . . . . . . . . . . . . 23
LCD Status Messages . . . . . . . . . . . . . . . . . . 25
Viewing Status Messages . . . . . . . . . . . . . 26
Removing LCD Status Messages . . . . . . . . . . 26
System Messages . . . . . . . . . . . . . . . . . . . . 39
Warning Messages . . . . . . . . . . . . . . . . . . . 54
Diagnostics Messages . . . . . . . . . . . . . . . . . 54
book.book Page 3 Wednesday, August 19, 2009 4:40 PM4 Contents
Alert Messages . . . . . . . . . . . . . . . . . . . . . 55
Other Information You May Need . . . . . . . . . . . . 55
2 Using the System Setup Program and
UEFI Boot Manager . . . . . . . . . . . . . . . . . 57
Choosing the System Boot Mode . . . . . . . . . . . . 57
Entering the System Setup Program . . . . . . . . . . . 58
Responding to Error Messages. . . . . . . . . . . 58
Using the System Setup Program Navigation
Keys . . . . . . . . . . . . . . . . . . . . . . . . . 58
System Setup Options . . . . . . . . . . . . . . . . . . 59
Main Screen . . . . . . . . . . . . . . . . . . . . 59
Memory Settings Screen . . . . . . . . . . . . . . 61
Processor Settings Screen . . . . . . . . . . . . . 62
SATA Settings Screen. . . . . . . . . . . . . . . . 62
Boot Settings Screen . . . . . . . . . . . . . . . . 63
Integrated Devices Screen . . . . . . . . . . . . . 64
PCI IRQ Assignment Screen . . . . . . . . . . . . 65
Serial Communication Screen . . . . . . . . . . . 65
Embedded Server Management Screen
(Optional) . . . . . . . . . . . . . . . . . . . . . . 66
Power Management Screen . . . . . . . . . . . . 66
System Security Screen . . . . . . . . . . . . . . 67
Exit Screen . . . . . . . . . . . . . . . . . . . . . 69
Entering the UEFI Boot Manager. . . . . . . . . . . . . 69
Using the UEFI Boot Manager Navigation
Keys . . . . . . . . . . . . . . . . . . . . . . . . . 70
UEFI Boot Manager Screen. . . . . . . . . . . . . 70
UEFI Boot Settings Screen . . . . . . . . . . . . . 71
System Utilities Screen . . . . . . . . . . . . . . . 71
book.book Page 4 Wednesday, August 19, 2009 4:40 PMContents 5
System and Setup Password Features . . . . . . . . . 71
Using the System Password . . . . . . . . . . . . 72
Using the Setup Password . . . . . . . . . . . . . 74
Embedded System Management . . . . . . . . . . . . 75
Baseboard Management Controller Configuration . . . 76
Entering the BMC Setup Module . . . . . . . . . . 76
iDRAC Configuration Utility . . . . . . . . . . . . . . . 77
Entering the iDRAC Configuration Utility . . . . . . 77
3 Installing System Components . . . . . . . . 79
Recommended Tools. . . . . . . . . . . . . . . . . . . 79
Inside the System . . . . . . . . . . . . . . . . . . . . 79
Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . 81
Removing the Front Bezel . . . . . . . . . . . . . 81
Installing the Front Bezel . . . . . . . . . . . . . . 82
Front Bezel Inserts . . . . . . . . . . . . . . . . . . . . 82
Removing the Front Bezel Insert . . . . . . . . . . 82
Installing the Front Bezel Insert . . . . . . . . . . 83
EMI Filler Panel . . . . . . . . . . . . . . . . . . . . . 83
Removing an EMI Filler Panel . . . . . . . . . . . 83
Installing an EMI Filler Panel . . . . . . . . . . . . 84
Opening and Closing the System . . . . . . . . . . . . 85
Opening the System . . . . . . . . . . . . . . . . 85
Closing the System . . . . . . . . . . . . . . . . . 86
Expansion Card Stabilizer . . . . . . . . . . . . . . . . 87
Removing the Expansion Card Stabilizer . . . . . . 87
book.book Page 5 Wednesday, August 19, 2009 4:40 PM6 Contents
Installing the Expansion Card Stabilizer . . . . . . 87
Cooling Shroud . . . . . . . . . . . . . . . . . . . . . . 88
Removing the Cooling Shroud . . . . . . . . . . . 88
Installing the Cooling Shroud . . . . . . . . . . . . 89
Hard Drives . . . . . . . . . . . . . . . . . . . . . . . . 90
Removing a Hard-Drive Blank . . . . . . . . . . . 90
Installing a Hard-Drive Blank . . . . . . . . . . . . 91
Removing a Hot-Swap Hard Drive . . . . . . . . . 91
Installing a Hot-Swap Hard Drive. . . . . . . . . . 93
Removing a Hot-Swap Hard Drive From a
Hard-Drive Carrier . . . . . . . . . . . . . . . . . 94
Installing a Hot-Swap Hard Drive Into a
Drive Carrier . . . . . . . . . . . . . . . . . . . . 95
Removing a Cabled Hard Drive . . . . . . . . . . . 95
Installing a Cabled Hard Drive . . . . . . . . . . . 97
Removing a Cabled Hard Drive From a
Hard-Drive Bracket . . . . . . . . . . . . . . . . . 98
Optical and Tape Drives . . . . . . . . . . . . . . . . . 99
Removing an Optical or a Tape Drive . . . . . . . . 99
Installing an Optical or Tape Drive . . . . . . . . 100
Power Supplies . . . . . . . . . . . . . . . . . . . . 103
Removing a Redundant Power Supply . . . . . . 103
Installing a Redundant Power Supply . . . . . . 104
Removing a Non-Redundant Power Supply . . . 105
Installing a Non-Redundant Power Supply . . . . 106
System Fan . . . . . . . . . . . . . . . . . . . . . . . 106
Removing the System Fan. . . . . . . . . . . . . 106
Installing the System Fan . . . . . . . . . . . . . 107
System Memory . . . . . . . . . . . . . . . . . . . . 108
book.book Page 6 Wednesday, August 19, 2009 4:40 PMContents 7
General Memory Module Installation
Guidelines. . . . . . . . . . . . . . . . . . . . . . 108
Mode-Specific Guidelines . . . . . . . . . . . . . 109
Installing Memory Modules . . . . . . . . . . . . 111
Removing Memory Modules . . . . . . . . . . . . 113
Expansion Cards . . . . . . . . . . . . . . . . . . . . . 114
Expansion Card Installation Guidelines . . . . . . 114
Installing an Expansion Card . . . . . . . . . . . . 115
Removing an Expansion Card . . . . . . . . . . . 118
iDRAC6 Express Card (Optional). . . . . . . . . . . . . 119
Installing an iDRAC6 Express Card . . . . . . . . . 119
Removing an iDRAC6 Express Card
(Optional) . . . . . . . . . . . . . . . . . . . . . . 120
iDRAC6 Enterprise Card (Optional) . . . . . . . . . . . 121
Installing an iDRAC6 Enterprise Card . . . . . . . 121
Removing an iDRAC6 Enterprise Card . . . . . . . 123
VFlash Media (Optional) . . . . . . . . . . . . . . . . . 124
Installing a VFlash Media. . . . . . . . . . . . . . 124
Removing a VFlash Media . . . . . . . . . . . . . 124
Internal USB Memory Keys . . . . . . . . . . . . . . . 124
Processor . . . . . . . . . . . . . . . . . . . . . . . . 126
Removing a Processor . . . . . . . . . . . . . . . 126
Installing a Processor . . . . . . . . . . . . . . . 129
System Battery . . . . . . . . . . . . . . . . . . . . . . 130
Replacing the System Battery . . . . . . . . . . . 130
RAID Battery (Optional) . . . . . . . . . . . . . . . . . 132
Removing the RAID Battery . . . . . . . . . . . . 132
Installing a RAID Battery . . . . . . . . . . . . . . 133
book.book Page 7 Wednesday, August 19, 2009 4:40 PM8 Contents
Chassis Intrusion Switch . . . . . . . . . . . . . . . 134
Removing the Chassis Intrusion Switch . . . . . 134
Installing the Chassis Intrusion Switch. . . . . . 135
Control Panel Assembly . . . . . . . . . . . . . . . . 136
Removing the Control Panel Assembly . . . . . . 136
Installing the Control Panel Assembly . . . . . . 138
SAS Backplane. . . . . . . . . . . . . . . . . . . . . 138
Removing the SAS Backplane . . . . . . . . . . 138
Installing the SAS Backplane. . . . . . . . . . . 140
Power Distribution Board . . . . . . . . . . . . . . . 140
Removing the Power Distribution Board . . . . . 140
Replacing the Power Distribution Board . . . . . 142
System Board. . . . . . . . . . . . . . . . . . . . . . 142
Removing the System Board . . . . . . . . . . . 142
Installing the System Board. . . . . . . . . . . . 144
4 Troubleshooting Your System . . . . . . . . 147
Safety First—For You and Your System . . . . . . . . 147
Troubleshooting System Startup Failure. . . . . . . . 147
Troubleshooting External Connections . . . . . . . . 148
Troubleshooting the Video Subsystem. . . . . . . . . 148
Troubleshooting a USB Device . . . . . . . . . . . . 148
Troubleshooting a Serial I/O Device. . . . . . . . . . 149
Troubleshooting a NIC . . . . . . . . . . . . . . . . . 149
Troubleshooting a Wet System. . . . . . . . . . . . . 150
book.book Page 8 Wednesday, August 19, 2009 4:40 PMContents 9
Troubleshooting a Damaged System . . . . . . . . . . 152
Troubleshooting the System Battery. . . . . . . . . . . 152
Troubleshooting Power Supplies . . . . . . . . . . . . 153
Troubleshooting System Cooling Problems . . . . . . . 154
Troubleshooting a Fan . . . . . . . . . . . . . . . . . . 154
Troubleshooting System Memory . . . . . . . . . . . . 155
Troubleshooting an Internal USB Key . . . . . . . . . . 157
Troubleshooting an Optical Drive . . . . . . . . . . . . 158
Troubleshooting a Tape Backup Unit . . . . . . . . . . 159
Troubleshooting a Hard Drive . . . . . . . . . . . . . . 160
Troubleshooting a SAS or SAS RAID Controller . . . . 161
Troubleshooting Expansion Cards. . . . . . . . . . . . 162
Troubleshooting the Processor . . . . . . . . . . . . . 163
5 Running the System Diagnostics . . . . . . 165
Using Online Diagnostics . . . . . . . . . . . . . . . . 165
Embedded System Diagnostics Features . . . . . . . . 165
When to Use the Embedded System Diagnostics . . . . 166
Running the Embedded System Diagnostics . . . . . . 166
System Diagnostics Testing Options . . . . . . . . . . 167
Using the Custom Test Options . . . . . . . . . . . . . 167
Selecting Devices for Testing . . . . . . . . . . . 167
book.book Page 9 Wednesday, August 19, 2009 4:40 PM10 Contents
Selecting Diagnostics Options . . . . . . . . . . 167
Viewing Information and Results . . . . . . . . . 168
6 Jumpers and Connectors . . . . . . . . . . . . 169
System Board Jumpers. . . . . . . . . . . . . . . . . 169
System Board Connectors . . . . . . . . . . . . . . . 170
SAS Backplane Board Connectors . . . . . . . . . . 173
Power Distribution Board Connectors. . . . . . . . . 174
Disabling a Forgotten Password. . . . . . . . . . . . 174
7 Getting Help . . . . . . . . . . . . . . . . . . . . . . 177
Contacting Dell. . . . . . . . . . . . . . . . . . . . . 177
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
book.book Page 10 Wednesday, August 19, 2009 4:40 PMAbout Your System 11
About Your System
Accessing System Features During Startup
The following keystrokes provide access to system features during startup.
Keystroke Description
Enters the System Setup program. See "Using the System Setup
Program and UEFI Boot Manager" on page 57.
Enters System Services, which opens the Unified Server Configurator.
The Unified Server Configurator allows you to access utilities such as
embedded system diagnostics. For more information, see the Unified
Server Configurator documentation.
Enters the BIOS Boot Manager or the UEFI Boot Manager,
depending on the system's boot configuration. See "Using the System
Setup Program and UEFI Boot Manager" on page 57.
Starts PXE boot.
Enters the Baseboard Management Controller (BMC) or
iDRAC Configuration Utility, which allows access to the
System Event Log (SEL) and configuration of remote access to
the system. For more information, see the BMC or iDRAC user
documentation.
Enters the SAS Configuration Utility. For more information, see the
SAS adapter documentation.
Enters the PERC configuration utility. For more information, see the
PERC card documentation
Enters the utility to configure NIC settings for PXE boot. For more
information, see the documentation for your integrated NIC.
book.book Page 11 Wednesday, August 19, 2009 4:40 PM12 About Your System
Front-Panel Features and Indicators
NOTE: Depending on the configuration, your system may have either an LCD panel
or LED diagnostic indicators.
Figure 1-1. Front Panel Features and Indicators
Item Indicator, Button, or
Connector
Icon Description
1 Front bezel lock Secures the front bezel to the system.
2 Tape drive/Optical
drive (optional)
One optional internal half-height tape backup
device or an optical drive
3 Optical drive
(optional)
Optional internal SATA DVD-ROM
or DVD+/-RW
NOTE: DVD devices are data only.
5
4
7
6
8
9
2
3
10
1
book.book Page 12 Wednesday, August 19, 2009 4:40 PMAbout Your System 13
4 LED or LCD panel LED panel — The four diagnostic indicator
lights display error codes during system startup.
See "Diagnostic Lights (Optional)" on page 23.
LCD panel — Provides system ID, status
information, and system error messages.
The LCD lights blue during normal system
operation. The LCD lights amber when the
system needs attention, and the LCD panel
displays an error code followed by
descriptive text.
NOTE: If the system is connected to AC power
and an error has been detected, the LCD lights
amber regardless of whether the system has
been powered on.
5 LCD menu buttons Allows you to navigate the control panel
LCD menu.
6 System identification
button
The identification button on the front panel can
be used to locate a particular system. When the
button is pushed, the LCD panel on the front
flashes blue until the button is pushed again.
7 Power-on indicator,
power button
The power-on indicator lights when the system
power is on.
The power button controls the DC power supply
output to the system.
NOTE: When powering on the system, the video
monitor can take several seconds up to over 2
minutes to display an image, depending on the
amount of memory installed in the system.
NOTE: On ACPI-compliant operating systems,
turning off the system using the power button
causes the system to perform a graceful shutdown
before power to the system is turned off.
NOTE: To force an ungraceful shutdown, press
and hold the power button for five seconds.
Item Indicator, Button, or
Connector
Icon Description
book.book Page 13 Wednesday, August 19, 2009 4:40 PM14 About Your System
LCD Panel Features (Optional)
The system's LCD panel provides system information and status and error
messages to signify when the system is operating correctly or when the system
needs attention. See "LCD Status Messages" on page 25 for information
about specific status codes.
The LCD backlight lights blue during normal operating conditions and lights
amber to indicate an error condition. When the system is in standby mode,
the LCD backlight is off and can be turned on by pressing the Select button
on the LCD panel. The LCD backlight remains off if LCD messaging is
turned off through the BMC or iDRAC utility, the LCD panel, or other tools.
8 NMI button Used to troubleshoot software and device driver
errors when using certain operating systems.
This button can be pressed using the end of a
paper clip.
Use this button only if directed to do so by
qualified support personnel or by the operating
system's documentation.
9 USB connectors (2) Connects USB devices to the system. The ports
are USB 2.0-compliant.
10 Front bezel Covers the system's front-loading hard drives.
Item Indicator, Button, or
Connector
Icon Description
book.book Page 14 Wednesday, August 19, 2009 4:40 PMAbout Your System 15
Figure 1-2. LCD Panel Features
Home Screen
The Home screen displays user-configurable information about the system.
This screen is displayed during normal system operation when there are no
status messages or errors present. When the system is in standby mode,
Item Buttons Description
1 Left Moves the cursor back in one-step increments.
2 Select Selects the menu item highlighted by the cursor.
3 System identification Turns the system ID mode on (LCD panel
flashes blue) and off.
Press quickly to toggle the system ID on and off.
If the system hangs during POST, press and hold
the system ID button for more than five seconds
to enter BIOS Progress mode.
4 Right Moves the cursor forward in one-step increments.
During message scrolling:
• Press once to increase scrolling speed.
• Press again to stop.
• Press again to return to default scrolling speed.
• Press again to repeat the cycle.
1
4
3
2
book.book Page 15 Wednesday, August 19, 2009 4:40 PM16 About Your System
the LCD backlight will turn off after five minutes of inactivity if there are
no error messages. Press one of the three navigation buttons (Select, Left,
or Right) to view the Home screen.
To navigate to the Home screen from another menu, continue to select
the up arrow until the Home icon is displayed, and then select
the Home icon.
From the Home screen, press the Select button to enter the main menu.
See the following tables for information on the Setup and View submenus.
Setup Menu
NOTE: When you select an option in the Setup menu, you must confirm the option
before proceeding to the next action.
Option Description
BMC or DRAC
NOTE: If an iDRAC6 Express
card is installed on the
system, the BMC option is
replaced by DRAC.
Select DHCP or Static IP to configure the network
mode. If Static IP is selected, the available fields are IP,
Subnet (Sub), and Gateway (Gtw). Select Setup DNS
to enable DNS and to view domain addresses. Two
separate DNS entries are available.
Set error Select SEL to display LCD error messages in a format
that matches the IPMI description in the SEL. This can
be useful when trying to match an LCD message with
an SEL entry.
Select Simple to display LCD error messages in a
simplified user-friendly description. See "LCD Status
Messages" on page 25 for a list of messages in
this format.
Set home Select the default information to be displayed on the
LCD Home screen. See "View Menu" on page 17 to
see the options and option items that can be selected to
display by default on the Home screen.
book.book Page 16 Wednesday, August 19, 2009 4:40 PMAbout Your System 17
View Menu
Option Description
BMC IP or DRAC IP
NOTE: If an iDRAC6 Express
card is installed on the
system, the BMC IP option
is replaced by DRAC IP.
Displays the IPv4 or IPv6 addresses for the iDRAC6.
Addresses include DNS (Primary and Secondary),
Gateway, IP, and Subnet (IPv6 does not have Subnet).
NOTE: BMC IP supports only IPv4 addresses.
MAC Displays the MAC addresses for DRAC, iSCSIn,
or NETn.
NOTE: If the iDRAC Express card is not installed on the
system, the MAC option displays the MAC addresses for
BMC, iSCSIn or NETn.
Name Displays the name of the Host, Model, or User String
for the system.
Number Displays the Asset tag or the Service tag for the system.
Power Displays the power output of the system in BTU/hr or
Watts. The display format can be configured in the Set
home submenu of the Setup menu. See "Setup Menu"
on page 16.
Temperature Displays the temperature of the system in Celsius or
Fahrenheit. The display format can be configured in the
Set home submenu of the Setup menu. See "Setup
Menu" on page 16.
book.book Page 17 Wednesday, August 19, 2009 4:40 PM18 About Your System
Hard-Drive Indicator Patterns
1 hard-drive activity indicator (green) 2 hard-drive status indicator (green
and amber)
Drive-Status Indicator Pattern (RAID Only) Condition
Blinks green two times per second Identify drive/preparing for removal
Off Drive ready for insertion or removal
NOTE: The drive status indicator remains
off until all hard drives are initialized
after system power is applied. Drives are
not ready for insertion or removal
during this time.
Blinks green, amber, and off Drive predicted failure
1 2
book.book Page 18 Wednesday, August 19, 2009 4:40 PMAbout Your System 19
Back-Panel Features and Indicators
Figure 1-3. Back-Panel Features and Indicators
Blinks amber four times per second Drive failed
Blinks green slowly Drive rebuilding
Steady green Drive online
Blinks green three seconds, amber three
seconds, and off six seconds.
Rebuild aborted
Drive-Status Indicator Pattern (RAID Only) Condition
6
2
5
4
1
7
8
3
9
book.book Page 19 Wednesday, August 19, 2009 4:40 PM20 About Your System
Item Indicator, Button, or
Connector
Icon Description
1 power supplies (2) Depending on the configuration of your
system, you may have a redundant power
supply or a non-redundant power supply.
NOTE: Figure 1-3 shows a system with a
redundant power supply.
Non-redundant power supply — 375 W
Redundant power supply — 400 W
2 USB connectors (4) Connects USB devices to the system.
The ports are USB 2.0-compliant.
3 Ethernet connectors (2) Integrated 10/100/1000 NIC connectors.
4 video connector Connects a VGA display to the system.
5 serial connector Connects a serial device to the system.
6 iDRAC6 Enterprise
port (optional)
Dedicated management port for the
optional iDRAC6 Enterprise card.
7 VFlash media slot
(optional)
Connects an external SD memory card
for the optional iDRAC6 Enterprise
card.
8 PCIe expansion card
slots (5)
Connects up to five PCI Express.
Generation 2 expansion cards.
9 security cable slot Connects a cable lock to the system.
book.book Page 20 Wednesday, August 19, 2009 4:40 PMAbout Your System 21
Guidelines for Connecting External Devices
• Turn off power to the system and external devices before attaching a new
external device. Turn on any external devices before turning on the system
(unless the documentation for the device specifies otherwise).
• Ensure that the appropriate driver for the attached device has been
installed on the system.
• If necessary, to enable ports on your system, use the System Setup
program. See "Using the System Setup Program and UEFI Boot Manager"
on page 57.
NIC Indicator Codes
1 link indicator 2 activity indicator
Indicator Indicator Code
Link and activity
indicators are off
The NIC is not connected to the network.
Link indicator is green The NIC is connected to a valid network link
at 1000 Mbps.
Link indicator is amber The NIC is connected to a valid network link
at 10/100 Mbps.
Activity indicator is
blinking green
Network data is being sent or received.
1 2
book.book Page 21 Wednesday, August 19, 2009 4:40 PM22 About Your System
Power Indicator Codes
The power supplies have indicators that show whether power is present or
whether a power fault has occurred.
• Not lit — AC power is not connected. It also indicates that the system is
in standby mode.
• Green — When the system is on, a green light indicates that the power
supply is providing DC power to the system.
• Amber — Indicates a problem with the power supply.
• Alternating green and amber — When hot-adding a power supply, this
indicates that the power supply is mismatched with the other power supply.
Replace the power supply that has the flashing indicator with a power supply
that matches the capacity of the other installed power supply.
Figure 1-4. Redundant Power Supply Status Indicator
1 power supply status indicator
1
book.book Page 22 Wednesday, August 19, 2009 4:40 PMAbout Your System 23
A non-redundant power supply has an LED indicator that shows whether
power is present or whether a power fault has occurred.
• Not lit — AC power is not connected. It also indicates that the system
is in standby mode.
• Green — When the system is on, a green light also indicates that the
power supply is providing DC power to the system.
Figure 1-5. Non-Redundant Power Supply Status Indicator
Diagnostic Lights (Optional)
The four diagnostic indicator lights on the system front panel display error
codes during system startup. Table 1-1 lists the causes and possible corrective
actions associated with these codes. A highlighted circle indicates the
light is on; a non-highlighted circle indicates the light is off.
NOTE: The diagnostic LEDs are not present when the system is equipped with
an LCD display.
1 power supply status indicator 2 power supply test switch
1 2
book.book Page 23 Wednesday, August 19, 2009 4:40 PM24 About Your System
Table 1-1. Diagnostic Indicator Codes
Code Causes Corrective Action
The system is in a normal
off condition or a possible
pre-BIOS failure has
occurred.
The diagnostic lights are
not lit after the system
successfully boots to the
operating system.
Plug the system into a working
electrical outlet and press the
power button.
The system is in a normal
operating condition after
POST.
Information only.
BIOS checksum failure
detected; system is in
recovery mode.
See "Getting Help" on page 177.
Possible processor failure. See "Troubleshooting the
Processor" on page 163.
Memory failure. See "Troubleshooting System
Memory" on page 155.
Possible expansion card
failure.
See "Troubleshooting Expansion
Cards" on page 162.
Possible video failure. See "Getting Help" on page 177.
Hard drive failure. Ensure that the diskette drive and
hard drive are properly connected.
See "Hard Drives" on page 90 for
information on the drives
installed in your system.
Possible USB failure. See "Troubleshooting a USB
Device" on page 148.
book.book Page 24 Wednesday, August 19, 2009 4:40 PMAbout Your System 25
LCD Status Messages
The LCD messages consist of brief text messages that refer to events recorded
in the System Event Log (SEL). For information on the SEL and configuring
system management settings, see the systems management software
documentation.
NOTE: If your system fails to boot, press the System ID button for at least five
seconds until an error code appears on the LCD. Record the code, then see "Getting
Help" on page 177.
No memory modules
detected.
See "Troubleshooting System
Memory" on page 155.
System board failure. See "Getting Help" on page 177.
Memory configuration
error.
See "Troubleshooting System
Memory" on page 155.
Possible system board
resource and/or system
board hardware failure.
See "Getting Help" on page 177.
Possible system resource
configuration error.
See "Getting Help" on page 177.
Other failure. Ensure that the diskette drive,
optical drive, and hard drives are
properly connected. See
"Troubleshooting Your System" on
page 147 for the appropriate drive
installed in your system. If the
problem persists, see "Getting
Help" on page 177.
Table 1-1. Diagnostic Indicator Codes (continued)
Code Causes Corrective Action
book.book Page 25 Wednesday, August 19, 2009 4:40 PM26 About Your System
Viewing Status Messages
If a system error occurs, the LCD screen will turn amber. Press the Select
button to view the list of errors or status messages. Use the left and right
buttons to highlight an error number, and press Select to view the error.
Removing LCD Status Messages
For faults associated with sensors, such as temperature, voltage, fans, and so
on, the LCD message is automatically removed when that sensor returns to a
normal state. For other faults, you must take action to remove the message
from the display:
• Clear the SEL — You can perform this task remotely, but you will lose the
event history for the system.
• Power cycle — Turn off the system and disconnect it from the electrical
outlet; wait for approximately ten seconds, reconnect the power cable, and
restart the system.
NOTE: The following LCD status messages are displayed in the Simple format.
Table 1-2. LCD Status Messages
Code Text Causes Corrective Actions
E1000 Failsafe
voltage
error.
Contact
support.
Check the system event log
for critical failure events.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 177.
E1114 Ambient Temp
exceeds
allowed
range.
Ambient temperature has
reached a point outside of
the allowed range.
See "Troubleshooting
System Cooling Problems"
on page 154.
book.book Page 26 Wednesday, August 19, 2009 4:40 PMAbout Your System 27
E1116 Memory
disabled,
temp above
range. Power
cycle AC.
Memory has exceeded
allowable temperature
and has been disabled
to prevent damage to
the components.
Remove AC power to the
system for 10 seconds and
restart the system.
See "Troubleshooting
System Cooling Problems"
on page 154. If the problem
persists, see "Getting Help"
on page 177.
E1210 Motherboard
battery
failure.
Check
battery.
CMOS battery is missing
or the voltage is outside
of the allowable range.
See "Troubleshooting the
System Battery" on
page 152.
E1211 RAID
Controller
battery
failure.
Check
battery.
RAID battery is either
missing, bad, or unable
to recharge due to
thermal issues.
Reseat the RAID battery
connector. See "RAID
Battery (Optional)" on
page 132 and
"Troubleshooting System
Cooling Problems" on
page 154.
E1216 3.3V
Regulator
failure.
Reseat PCIe
cards.
3.3V voltage regulator
has failed.
Remove and reseat the
PCIe expansion cards.
If the problem persists,
see "Troubleshooting
Expansion Cards" on
page 162.
E1229 CPU # VCORE
Regulator
failure.
Reseat CPU.
Specified processor
VCORE voltage regulator
has failed.
Reseat the processor.
See "Troubleshooting the
Processor" on page 163.
If the problem persists,
see "Getting Help" on
page 177.
Table 1-2. LCD Status Messages (continued)
Code Text Causes Corrective Actions
book.book Page 27 Wednesday, August 19, 2009 4:40 PM28 About Your System
E122A CPU # VTT
Regulator
failure.
Reseat CPU.
Specified processor VTT
voltage regulator has failed.
Reseat the processor.
See "Troubleshooting the
Processor" on page 163.
If the problem persists,
see "Getting Help" on
page 177.
E122C CPU Power
Fault. Power
cycle AC.
A power fault was
detected when powering
up the processor.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 177.
E122D Memory
Regulator #
Failed.
Reseat DIMMs.
One of the memory
regulators has failed.
Reseat the memory
modules. See
"Troubleshooting System
Memory" on page 155.
E122E On-board
regulator
failed. Call
support.
One of the on-board
voltage regulators failed.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 177.
E1310 Fan ## RPM
exceeding
range.
Check fan.
RPM of fan is outside of
the intended operating
range.
See "Troubleshooting
System Cooling Problems"
on page 154.
E1410 System Fatal
Error
detected.
A fatal system error has
been detected.
Check LCD for additional
scrolling messages. Remove
AC power to the system for
10 seconds and restart the
system.
If the problem persists,
see "Getting Help" on
page 177.
Table 1-2. LCD Status Messages (continued)
Code Text Causes Corrective Actions
book.book Page 28 Wednesday, August 19, 2009 4:40 PMAbout Your System 29
E1414 CPU # temp
exceeding
range. Check
CPU heatsink.
Processor is out
of acceptable
temperature range.
Ensure that the processor
heat sink is properly
installed. See
"Troubleshooting the
Processor" on page 163 and
"Troubleshooting System
Cooling Problems" on
page 154.
E1418 CPU # not
detected.
Check CPU is
seated
properly.
Processor is missing or bad,
and the system is in
an unsupported
configuration.
Ensure that the processor is
properly installed.
See "Troubleshooting the
Processor" on page 163.
E141C Unsupported
CPU configuration. Check
CPU or BIOS
revision.
Processor is in an
unsupported
configuration.
Ensure that your processor
matches and conforms to
the type described in the
processor technical
specifications outlined in
your system’s Getting
Started Guide.
E141F CPU #
protocol
error. Power
cycle AC.
The system BIOS has
reported a processor
protocol error.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 177.
E1420 CPU Bus
parity error.
Power cycle
AC.
The system BIOS has
reported a processor
bus parity error.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 177.
Table 1-2. LCD Status Messages (continued)
Code Text Causes Corrective Actions
book.book Page 29 Wednesday, August 19, 2009 4:40 PM30 About Your System
E1422 CPU # machine
check error.
Power cycle
AC.
The system BIOS has
reported a machine
check error.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 177.
E1610 Power Supply
# (### W)
missing.
Check power
supply.
Specified power supply
was removed or is
missing from the system.
See "Troubleshooting
Power Supplies" on
page 153.
E1614 Power Supply
# (### W)
error. Check
power supply.
Specified power supply has
failed.
See "Troubleshooting
Power Supplies" on
page 153.
E1618 Predictive
failure on
Power Supply
# (### W).
Check PSU.
A power supply fan failure,
an over-temperature
condition, or power supply
communication error has
caused the predictive
warning of an impending
power supply failure.
See "Troubleshooting
Power Supplies" on
page 153.
E161C Power Supply
# (### W)
lost AC
power. Check
PSU cables.
Specified power supply is
attached to the system, but
it has lost its AC input.
Check the AC power
source for the specified
power supply. If the
problem persists,
see "Troubleshooting Power
Supplies" on page 153.
E1620 Power Supply
# (### W) AC
power error.
Check PSU
cables.
Specified power supply's
AC input is outside of
the allowable range.
Check the AC power
source for the specified
power supply. If the
problem persists,
see "Troubleshooting Power
Supplies" on page 153.
Table 1-2. LCD Status Messages (continued)
Code Text Causes Corrective Actions
book.book Page 30 Wednesday, August 19, 2009 4:40 PMAbout Your System 31
E1624 Lost power
supply
redundancy.
Check PSU
cables.
The power supply
subsystem is no longer
redundant. If the
remaining power supply
fails, the system
will shut down.
See "Troubleshooting
Power Supplies" on
page 153.
E1626 Power Supply
Mismatch.
PSU1 = ### W,
PSU2 = ### W.
The power supplies in
the system are not the
same wattage.
Ensure that power supplies
with matching wattage are
installed. See the Technical
Specifications outlined in
your system’s Getting
Started Guide.
E1629 Power
required >
PSU wattage.
Check PSU and
config.
The system configuration
requires more power
than the power
supplies can provide,
even with throttling.
Turn off power to the
system, reduce the
hardware configuration or
install higher-wattage
power supplies, and then
restart the system.
E1710 I/O channel
check error.
Review &
clear SEL.
The system BIOS has
reported an I/O channel
check.
Check the SEL for more
information and then
clear the SEL.
Remove AC power to
the system for 10 seconds
and restart the system.
If the problem persists,
see "Getting Help" on
page 177.
Table 1-2. LCD Status Messages (continued)
Code Text Causes Corrective Actions
book.book Page 31 Wednesday, August 19, 2009 4:40 PM32 About Your System
E1711 PCI parity
error on Bus
## Device ##
Function ##
The system BIOS has
reported a PCI parity error
on a component that
resides in PCI
configuration space at
bus ##, device ##,
function ##.
Remove and reseat the
PCIe expansion cards.
If the problem persists,
see "Troubleshooting
Expansion Cards" on
page 162.
PCI parity
error on Slot
#. Review &
clear SEL.
The system BIOS has
reported a PCI parity error
on a component that
resides in the specified slot.
Remove and reseat the
PCIe expansion cards.
If the problem persists,
see "Troubleshooting
Expansion Cards" on
page 162.
E1712 PCI system
error on Bus
## Device ##
Function ##
The system BIOS has
reported a PCI system
error on a component
that resides in PCI
configuration space at
bus ##, device ##,
function ##.
Remove and reseat the
PCIe expansion cards.
If the problem persists,
see "Troubleshooting
Expansion Cards" on
page 162.
E1714 Unknown
error. Review
& clear SEL.
The system BIOS has
determined there has
been an error in the
system, but is unable to
determine its origin.
Check the SEL for more
information and then
clear the SEL.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 177.
Table 1-2. LCD Status Messages (continued)
Code Text Causes Corrective Actions
book.book Page 32 Wednesday, August 19, 2009 4:40 PMAbout Your System 33
E1715 Fatal I/O
Error. Review
& clear SEL.
The system BIOS has
determined there
has been a fatal error
in the system.
Check the SEL for
more information,
and then clear the SEL.
Remove AC power to the
system for 10 seconds,
and restart the system.
If the problem persists,
see "Getting Help" on
page 177.
E1716 Chipset IERR
Bus ## Dev ##
Function ##.
Review &
clear SEL.
The system BIOS has
reported a chipset
internal error that resides
in bus ##, device ##,
function ##.
Check the SEL for
more information, and
then clear the SEL.
Remove AC power to the
system for 10 seconds,
and restart the system.
If the problem persists,
see "Getting Help" on
page 177.
E1717 CPU #
internal
error. Review
& clear SEL.
The system BIOS has
determined that the
processor has had an
internal error.
Check the SEL for
more information, and
then clear the SEL.
Remove AC power to the
system for 10 seconds,
and restart the system.
If the problem persists,
see "Getting Help" on
page 177.
E171F PCIe fatal
error on Bus
## Device ##
Function ##
The system BIOS has
reported a PCIe fatal error
on a component that
resides in PCI
configuration space at
bus ##, device ##,
function ##.
Remove and reseat the
PCIe expansion cards.
If the problem persists,
see "Troubleshooting
Expansion Cards" on
page 162.
Table 1-2. LCD Status Messages (continued)
Code Text Causes Corrective Actions
book.book Page 33 Wednesday, August 19, 2009 4:40 PM34 About Your System
E1810 Hard drive ##
fault. Review
& clear SEL.
The specified hard drive
has experienced a fault.
See "Troubleshooting a
Hard Drive" on page 160.
E1812 Hard drive ##
removed.
Check drive.
The specified hard drive
has been removed from
the system.
Information only.
E1A14 SAS cable A
failure.
Check
connection.
SAS cable A is missing
or bad.
Reseat the cable. If the
problem persists,
replace cable.
If the problem persists,
see "Getting Help" on
page 177.
E1A1D Control panel
USB cable not
detected.
Check cable.
USB cable to the
control panel is
missing or bad.
Reseat the cable. If the
problem persists,
replace cable.
If the problem persists,
see "Getting Help" on
page 177.
E2010 Memory not
detected.
Inspect
DIMMs.
No memory was
detected in the system.
Install memory or reseat
the memory modules.
See "Installing Memory
Modules" on page 111 or
"Troubleshooting System
Memory" on page 155.
E2011 Memory
configuratio
n failure.
Check DIMMs.
Memory detected, but is
not configurable.
Error detected during
memory configuration.
See "Troubleshooting
System Memory" on
page 155.
E2012 Memory
configured
but unusable.
Check DIMMs.
Memory configured,
but is unusable.
See "Troubleshooting
System Memory" on
page 155.
Table 1-2. LCD Status Messages (continued)
Code Text Causes Corrective Actions
book.book Page 34 Wednesday, August 19, 2009 4:40 PMAbout Your System 35
E2013 BIOS unable
to shadow
memory. Check
DIMMs.
The system BIOS failed
to copy its flash image
into memory.
See "Troubleshooting
System Memory" on
page 155.
E2014 CMOS RAM
failure.
Power cycle
AC.
CMOS failure.
CMOS RAM not
functioning properly.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 177.
E2015 DMA
Controller
failure.
Power cycle
AC.
DMA controller failure. Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 177.
E2016 Interrupt
Controller
failure.
Power cycle
AC.
Interrupt controller failure. Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists, see
"Getting Help" on
page 177.
E2017 Timer refresh
failure.
Power cycle
AC.
Timer refresh failure. Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 177.
E2018 Programmable
Timer error.
Power cycle
AC.
Programmable interval
timer error.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 177.
Table 1-2. LCD Status Messages (continued)
Code Text Causes Corrective Actions
book.book Page 35 Wednesday, August 19, 2009 4:40 PM36 About Your System
E2019 Parity error.
Power cycle
AC.
Parity error. Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 177.
E201A SuperIO
failure.
Power cycle
AC.
SIO failure. Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 177.
E201B Keyboard
Controller
error. Power
cycle AC.
Keyboard controller failure. Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 177.
E201C SMI
initializati
on failure.
Power cycle
AC.
System management
interrupt (SMI)
initialization failure.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 177.
E201D Shutdown test
failure.
Power cycle
AC.
BIOS shutdown
test failure.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 177.
Table 1-2. LCD Status Messages (continued)
Code Text Causes Corrective Actions
book.book Page 36 Wednesday, August 19, 2009 4:40 PMAbout Your System 37
E201E POST memory
test failure.
Check DIMMs.
BIOS POST memory test
failure.
See "Troubleshooting
System Memory" on
page 155.
If the problem persists,
see "Getting Help" on
page 177.
E2020 CPU
configuratio
n failure.
Check screen
message.
Processor configuration
failure.
Check screen for specific
error messages.
See "Troubleshooting the
Processor" on page 163.
E2021 Incorrect
memory
configuration. Review
User Guide.
Incorrect memory
configuration.
Check screen for specific
error messages.
See "Troubleshooting
System Memory" on
page 155.
E2022 General
failure
during POST.
Check screen
message.
General failure after video. Check screen for specific
error messages.
E2023 BIOS unable
to mirror
memory. Check
DIMMs.
The system BIOS could
not enable memory
mirroring because of a
faulty memory module or
an invalid memory
configuration.
See "Troubleshooting
System Memory" on
page 155.
E2110 Multibit
Error on DIMM
##. Reseat
DIMM.
The memory module in
slot "##" has had a multibit error (MBE).
See "Troubleshooting
System Memory" on
page 155.
Table 1-2. LCD Status Messages (continued)
Code Text Causes Corrective Actions
book.book Page 37 Wednesday, August 19, 2009 4:40 PM38 About Your System
E2111 SBE log
disabled on
DIMM ##.
Reseat DIMM.
The system BIOS has
disabled memory single-bit
error (SBE) logging and
will not log any more SBEs
until the system is
rebooted. "##" represents
the memory module
implicated by the BIOS.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Troubleshooting
System Memory" on
page 155.
E2113 Mem mirror
OFF on DIMM
## & ##.
Power cycle
AC.
The system BIOS has
disabled memory mirroring
because it has determined
one half of the mirror has
had too many errors. "##
& ##" represents the
memory module pair
implicated by the BIOS.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Troubleshooting
System Memory" on
page 155.
I1910 Intrusion
detected.
Check chassis
cover.
System cover has been
removed.
Information only.
I1911 LCD Log Full.
Check SEL to
review all
Errors.
LCD overflow message.
A maximum of ten error
messages can be displayed
sequentially on the LCD.
The eleventh message
instructs the user to
check the SEL for details
on the events.
Check the SEL for details
on the events.
Remove AC power to the
system for 10 seconds or
clear the SEL.
I1912 SEL full.
Review &
clear log.
The SEL is full of
events and is unable to
log any more.
Check the SEL for more
information and then clear
the SEL.
Table 1-2. LCD Status Messages (continued)
Code Text Causes Corrective Actions
book.book Page 38 Wednesday, August 19, 2009 4:40 PMAbout Your System 39
System Messages
System messages appear on the screen to notify you of a possible problem
with the system.
NOTE: If you receive a system message not listed in the table, check the
documentation for the application that is running when the message appears or the
operating system's documentation for an explanation of the message and
recommended action.
W1228 RAID
Controller
battery
capacity
< 24hr.
Warns predictively that the
RAID battery has less than
24 hours of charge left.
Allow RAID battery to
charge to greater than
24 hours of sustained
charge.
If problem persists,
replace the RAID battery.
See "Installing a RAID
Battery" on page 133.
W1627 Power
required
> PSU
wattage.
Check PSU and
config.
The system configuration
requires more power than
what the power supply can
provide.
Turn off power to the
system, reduce the
hardware configuration or
install higher-wattage
power supplies, and then
restart the system.
W1628 Performance
degraded.
Check PSU and
system
configuration.
The system configuration
requires more power than
what the power supply
can provide, but it can
boot if throttled.
Turn off power to the
system, reduce the
hardware configuration or
install higher-wattage
power supplies, and then
restart the system.
NOTE: For the full name of an abbreviation or acronym used in this table,
see the Glossary.
Table 1-2. LCD Status Messages (continued)
Code Text Causes Corrective Actions
book.book Page 39 Wednesday, August 19, 2009 4:40 PM40 About Your System
Table 1-3. System Messages
Message Causes Corrective Actions
Alert! iDRAC6 not
responding.
Rebooting.
The iDRAC6 is not
responding to BIOS
communication either
because it is not functioning
properly or has not
completed initialization.
The system will reboot.
Wait for the system to
reboot.
Alert! iDRAC6 not
responding.
Power required
may exceed PSU
wattage.
Alert!
Continuing
system boot
accepts the risk
that system may
power down
without warning.
The iDRAC6 is hung.
The iDRAC6 was remotely
reset while system was
booting
After AC recovery, the
iDRAC6 takes longer than
normal to boot.
Remove AC power to the
system for 10 seconds and
restart the system.
Alert! Power
required exceeds
PSU wattage.
Check PSU and
system
configuration.
Alert!
Continuing
system boot
accepts the risk
that system may
power down
without warning.
The system configuration of
processor, memory modules,
and expansion cards may
not be supported by the
power supplies.
If any system components
were just upgraded, return
the system to the previous
configuration. If the system
boots without this warning,
then the replaced
component(s) are not
supported with this power
supply. See "Chassis
Intrusion Switch" on
page 134.
Alert! System
fatal error
during previous
boot.
An error caused the
system to reboot.
Check other system
messages for
additional information
for possible causes.
book.book Page 40 Wednesday, August 19, 2009 4:40 PMAbout Your System 41
BIOS
MANUFACTURING
MODE detected.
MANUFACTURING
MODE will be
cleared before
the next boot.
System reboot
required for
normal
operation.
System is in
manufacturing mode.
Reboot to take the system
out of manufacturing mode.
BIOS Update
Attempt Failed!
Remote BIOS update
attempt failed.
Retry the BIOS update.
If the problem persists,
see "Getting Help" on
page 177.
Caution!
NVRAM_CLR jumper
is installed on
system board
NVRAM_CLR jumper is
installed in the clear setting.
CMOS has been cleared.
Move the NVRAM_CLR
jumper to the default
position (pins 3 and 5).
See Figure 6-1 for jumper
location. Restart the
system and re-enter
the BIOS settings. See
"Using the System Setup
Program and UEFI Boot
Manager" on page 57.
CPU set to
minimum
frequency.
The processor speed may be
intentionally set lower for
power conservation.
If not an intentional setting,
check any other system
messages for possible causes.
CPU x installed
with no memory.
Memory modules are
required but not installed in
the indicated processor’s
memory slots.
Install memory modules for
the processor. See
"Expansion Cards" on
page 114.
Table 1-3. System Messages (continued)
Message Causes Corrective Actions
book.book Page 41 Wednesday, August 19, 2009 4:40 PM42 About Your System
Current boot mode
is set to UEFI.
Please ensure
compatible
bootable media is
available. Use
the system setup
program to change
the boot mode as
needed.
The system failed to boot
because UEFI boot mode
is enabled in BIOS and
the boot operating system
is non-UEFI.
Ensure that the boot mode
is set correctly and that
the proper bootable media
is available. See "Using the
System Setup Program and
UEFI Boot Manager" on
page 57.
Decreasing
available memory
Faulty or improperly
installed memory modules.
Reseat the memory modules.
See "Troubleshooting System
Memory" on page 155.
Embedded NICx and
NICy:
OS NIC=,
Management
Shared NIC=
The OS NIC interface is set
in BIOS. The Management
Shared NIC interface is set in
management tools.
Check the system
management software or
the System Setup program
for NIC settings. If a
problem is indicated,
see "Troubleshooting a NIC"
on page 149.
Error 8602 -
Auxiliary Device
Failure. Verify
that mouse and
keyboard are
securely
attached to
correct
connectors.
Mouse or keyboard cable
is loose or improperly
connected.
Reseat the mouse or
keyboard cable.
Defective mouse or keyboard. Ensure that the mouse
or keyboard is operational.
See "Troubleshooting a USB
Device" on page 148.
Gate A20 failure Faulty keyboard controller;
faulty system board.
See "Getting Help" on
page 177.
Table 1-3. System Messages (continued)
Message Causes Corrective Actions
book.book Page 42 Wednesday, August 19, 2009 4:40 PMAbout Your System 43
General failure The operating system is
unable to carry out the
command.
This message is usually
followed by specific
information. Note the
information, and take the
appropriate action to resolve
the problem.
Invalid
configuration
information -
please run SETUP
program.
An invalid system
configuration caused a
system halt.
Run the System Setup
program and review the
current settings. See "Using
the System Setup Program
and UEFI Boot Manager" on
page 57.
Keyboard
controller
failure
Faulty keyboard controller;
faulty system board
See "Getting Help" on
page 177.
Keyboard data
line failure
Keyboard stuck
key failure
Keyboard cable connector is
improperly connected or the
keyboard is defective.
Reseat the keyboard cable.
If the problem persists,
see "Troubleshooting a USB
Device" on page 148.
Keyboard fuse has
failed
Overcurrent detected at the
keyboard connector.
See "Getting Help" on
page 177.
Local keyboard
may not work
because all user
accessible USB
ports are
disabled. If
operating
locally, power
cycle the system
and enter system
setup program to
change settings.
The USB ports are disabled
in the system BIOS.
Power down and restart the
system from the power
button, and then enter the
System Setup program to
enable the USB port(s).
See "Entering the System
Setup Program" on page 58.
Manufacturing
mode detected
System is in
manufacturing mode.
Reboot to take the system
out of manufacturing mode.
Table 1-3. System Messages (continued)
Message Causes Corrective Actions
book.book Page 43 Wednesday, August 19, 2009 4:40 PM44 About Your System
Maximum rank
count exceeded.
The following
DIMM has been
disabled: x
Invalid memory
configuration. The system
will run but with the
specified memory module
disabled.
Ensure that the memory
modules are installed in a
valid configuration.
See "General Memory
Module Installation
Guidelines" on page 108.
Memory address
line failure at
address, read
value expecting
value
Faulty or improperly installed
memory modules.
See "Troubleshooting System
Memory" on page 155.
Memory double
word logic
failure at
address, read
value expecting
value
Faulty or improperly installed
memory modules.
See "Troubleshooting System
Memory" on page 155.
Memory
Initialization
Warning: Memory
size may be
reduced
Invalid memory
configuration. The system
will run but with less memory
than is physically available.
Ensure that the memory
modules are installed in a
valid configuration.
See "General Memory
Module Installation
Guidelines" on page 108.
Memory odd/even
logic failure at
address, read
value expecting
value
Faulty or improperly installed
memory modules.
See "Troubleshooting System
Memory" on page 155.
Memory
write/read
failure at
address, read
value expecting
value
Faulty or improperly installed
memory modules.
See "Troubleshooting System
Memory" on page 155.
Table 1-3. System Messages (continued)
Message Causes Corrective Actions
book.book Page 44 Wednesday, August 19, 2009 4:40 PMAbout Your System 45
Memory set to
minimum
frequency.
The memory frequency
may be intentionally set
lower for power conservation.
If not an intentional setting,
check any other system
messages for possible causes.
The current memory
configuration may
support only the
minimum frequency.
Ensure that your memory
configuration supports the
higher frequency.
See "General Memory
Module Installation
Guidelines" on page 108.
Memory tests
terminated by
keystroke.
POST memory test was
terminated by pressing the
spacebar.
Information only.
MEMTEST lane
failure
detected on x
Invalid memory
configuration. A mismatched
memory module is installed.
Ensure that the memory
modules are installed in
a valid configuration.
See "General Memory
Module Installation
Guidelines" on page 108.
No boot device
available
Faulty or missing optical
drive subsystem, hard drive,
or hard-drive subsystem, or
no bootable USB key
installed.
Use a bootable USB key, CD,
or hard drive. If the
problem persists,
see "Troubleshooting an
Internal USB Key" on
page 157, "Troubleshooting a
USB Device" on page 148,
"Troubleshooting an Optical
Drive" on page 158, and
"Troubleshooting a Hard
Drive" on page 160.
See "Using the System Setup
Program and UEFI Boot
Manager" on page 57 for
information on setting the
order of boot devices.
Table 1-3. System Messages (continued)
Message Causes Corrective Actions
book.book Page 45 Wednesday, August 19, 2009 4:40 PM46 About Your System
No boot sector on
hard drive
Incorrect configuration
settings in System Setup
program, or no operating
system on hard drive.
Check the hard-drive
configuration settings in the
System Setup program.
See "Using the System Setup
Program and UEFI Boot
Manager" on page 57.
If necessary, install the
operating system on your
hard drive. See your
operating system
documentation.
No timer tick
interrupt
Faulty system board. See "Getting Help" on
page 177.
PCI BIOS failed
to install
PCIe device BIOS (Option
ROM) checksum failure
detected during shadowing.
Cables to expansion card(s)
loose; faulty or improperly
installed expansion card(s).
Reseat the expansion card(s).
Ensure that all appropriate
cables are securely connected
to the expansion card(s).
If the problem persists,
see "Troubleshooting
Expansion Cards" on
page 162.
PCIe Training
Error: Expected
Link Width is x,
Actual Link Width
is y.
Faulty or improperly
installed PCIe card in
the specified slot.
Reseat the PCIe card in the
specified slot number.
See "Troubleshooting
Expansion Cards" on
page 162. If the problem
persists, see "Getting Help"
on page 177.
Plug & Play
Configuration
Error
Error encountered in
initializing PCIe device;
faulty system board.
Install the NVRAM_CLR
jumper in the clear position
(pins 1 and 3) and reboot the
system. See Figure 6-1 for
jumper location. If the
problem persists,
see "Troubleshooting
Expansion Cards" on
page 162.
Table 1-3. System Messages (continued)
Message Causes Corrective Actions
book.book Page 46 Wednesday, August 19, 2009 4:40 PMAbout Your System 47
Quad rank DIMM
detected after
single rank or
dual rank DIMM in
socket.
Invalid memory
configuration.
Ensure that the memory
modules are installed in a
valid configuration.
See "General Memory
Module Installation
Guidelines" on page 108.
Read fault
Requested sector
not found
The operating system cannot
read from the hard drive,
optical drive, or USB device,
the system could not find a
particular sector on the disk,
or the requested sector is
defective.
Replace the optical medium,
USB medium or device.
Ensure that the
SAS backplane, USB,
or SATA cables are
properly connected.
See "Troubleshooting a USB
Device" on page 148,
"Troubleshooting an Optical
Drive" on page 158,
or "Troubleshooting a Hard
Drive" on page 160 for the
appropriate drive(s) installed
in your system.
SATA Portx
device not found
There is no device connected
to the specified SATA port.
Information only.
SATA port x
device
auto-sensing
error
SATA port x
device
configuration
error
SATA port x
device error
The drive connected to the
specified SATA port is faulty.
Replace the faulty drive.
Table 1-3. System Messages (continued)
Message Causes Corrective Actions
book.book Page 47 Wednesday, August 19, 2009 4:40 PM48 About Your System
Sector not found
Seek error
Seek operation
failed
Faulty hard drive, USB
device, or USB medium.
Replace the USB medium
or device. Ensure that the
USB or SAS backplane cables
are properly connected.
See "Troubleshooting a USB
Device" on page 148 or
"Troubleshooting a Hard
Drive" on page 160 for the
appropriate drive(s) installed
in your system.
Shutdown failure General system error. See "Getting Help" on
page 177.
The amount of
system memory
has changed
Memory has been added or
removed or a memory
module may be faulty.
If memory has been added or
removed, this message is
informative and can be
ignored. If memory has not
been added or removed,
check the SEL to determine
if single-bit or multi-bit
errors were detected
and replace the faulty
memory module.
See "Troubleshooting System
Memory" on page 155.
Table 1-3. System Messages (continued)
Message Causes Corrective Actions
book.book Page 48 Wednesday, August 19, 2009 4:40 PMAbout Your System 49
The following
DIMMs should
match in
geometry:
x,x,...
Invalid memory
configuration. The specified
memory modules do not
match in size, number
of ranks, or number of
data lanes.
Ensure that the memory
modules are installed in a
valid configuration. See
"General Memory Module
Installation Guidelines" on
page 108.
The following
DIMMs should
match in rank
count: x,x,...
The following
DIMMs should
match in size:
x,x,...
The following
DIMMs should
match in size
and geometry:
x,x,...
The following
DIMMs should
match in size
and rank count:
x,x,...
Thermal sensor
not detected on x
A memory module without a
thermal sensor is installed in
the specified memory slot
Replace the memory module.
See "Expansion Cards" on
page 114.
Time-of-day
clock stopped
Faulty battery or faulty chip. See "Troubleshooting the
System Battery" on page 152.
Table 1-3. System Messages (continued)
Message Causes Corrective Actions
book.book Page 49 Wednesday, August 19, 2009 4:40 PM50 About Your System
Time-of-day not
set - please run
SETUP program
Incorrect Time or
Date settings;
faulty system battery.
Check the Time and Date
settings. See "Using the
System Setup Program and
UEFI Boot Manager" on
page 57. If the problem
persists, replace the system
battery. See "Chassis
Intrusion Switch" on
page 134.
Timer chip
counter 2 failed
Faulty system board. See "Getting Help" on
page 177.
TPM
configuration
operation
honored. System
will now reset.
A TPM configuration
command has been entered.
The system will reboot and
execute the command.
Information only.
TPM
configuration
operation is
pending. Press
(I) to Ignore OR
(M) to Modify to
allow this change
and reset the
system.
WARNING:
Modifying could
prevent
security.
This message is displayed
during system restart after a
TPM configuration
command has been entered.
User interaction is required
to proceed.
Enter I or M to proceed.
TPM failure A Trusted Platform Module
(TPM) function has failed.
See "Getting Help" on
page 177.
Table 1-3. System Messages (continued)
Message Causes Corrective Actions
book.book Page 50 Wednesday, August 19, 2009 4:40 PMAbout Your System 51
Unable to launch
System Services
image. System
halted!
System halted after
F10 keystroke because
System Services image
is either corrupted in the
system firmware or has
been lost due to system
board replacement.
Restart the system and
update the Unified Server
Configurator repository to
the latest software to restore
full functionality. See the
Unified Server Configurator
user documentation for more
information.
The iDRAC6 Enterprise
card flash memory may
be corrupted.
Restore the flash memory
using the latest version on
support.dell.com. See the
iDRAC6 user's guide for
instructions on performing a
field replacement of the flash
memory.
Unexpected
interrupt in
protected mode
Improperly seated
memory modules or
faulty keyboard/mouse
controller chip.
Reseat the memory modules.
See "Troubleshooting System
Memory" on page 155. If the
problem persists, see
"Getting Help" on page 177.
Unsupported CPU
combination
Unsupported CPU
stepping
detected
Processor is not supported
by the system.
Install a supported processor.
See "Processor" on page 126.
Unsupported
DIMM detected.
The following
DIMM has been
disabled: x
Invalid memory
configuration. The system
will run but with the
specified memory
module disabled.
Ensure that the memory
modules are installed in a
valid configuration. See
"General Memory Module
Installation Guidelines" on
page 108.
Table 1-3. System Messages (continued)
Message Causes Corrective Actions
book.book Page 51 Wednesday, August 19, 2009 4:40 PM52 About Your System
Unsupported
memory
configuration.
DIMM mismatch
across slots
detected:
x,x,...
Invalid memory
configuration. Memory
modules are mismatched
in the specified slots.
Ensure that the memory
modules are installed in a
valid configuration. See
"General Memory Module
Installation Guidelines" on
page 108.
Warning: A fatal
error has caused
system reset!
Please check the
system event log!
A fatal system error
occurred and caused
the system to reboot.
Check the SEL for
information that was logged
during the error. See the
applicable troubleshooting
section in "Troubleshooting
Your System" on page 147 for
any faulty components
specified in the SEL.
Warning: Control
Panel is not
installed.
The control panel is not
installed or has a faulty
cable connection.
Install the control panel, or
check the cable connections
between the display module,
the control panel board,
and the system board. See
"Control Panel Assembly" on
page 136.
Warning! No micro
code update
loaded for
processor n
Micro code update failed. Update the BIOS firmware.
See "Getting Help" on
page 177.
Table 1-3. System Messages (continued)
Message Causes Corrective Actions
book.book Page 52 Wednesday, August 19, 2009 4:40 PMAbout Your System 53
Warning! Power
required exceeds
PSU wattage.
Check PSU and
system
configuration.
Warning!
Performance
degraded. CPU and
memory set to
minimum
frequencies to
meet PSU wattage.
System will
reboot.
The system configuration of
processor, memory modules,
and expansion cards may
not be supported by the
power supplies.
If any system components
were just upgraded,
return the system to the
previous configuration.
If the system boots without
this warning, then the
replaced component(s) are
not supported with this
power supply. See "Chassis
Intrusion Switch" on
page 134.
Warning!
Unsupported
memory
configuration
detected.
The memory
configuration is
not optimal.
The recommended
memory
configuration
is:
Invalid memory
configuration. The system
will run but with
reduced functionality.
Ensure that the memory
modules are installed in a
valid configuration.
See "General Memory
Module Installation
Guidelines" on page 108.
If the problem persists,
see "Troubleshooting System
Memory" on page 155.
Table 1-3. System Messages (continued)
Message Causes Corrective Actions
book.book Page 53 Wednesday, August 19, 2009 4:40 PM54 About Your System
Warning Messages
A warning message alerts you of a possible problem and prompts you to
respond before the system continues a task. For example, before you format
a diskette, a message will warn you that you may lose all data on the diskette.
Warning messages usually interrupt the task and require you to respond by
typing y (yes) or n (no).
NOTE: Warning messages are generated by either the application or the
operating system. For more information, see the documentation that accompanied
the operating system or application.
Diagnostics Messages
The system diagnostic utilities may issue messages if you run diagnostic tests
on your system. See "Running the System Diagnostics" on page 165 for more
information about system diagnostics.
Write fault
Write fault on
selected drive
Faulty USB device,
USB medium, optical
drive assembly, hard drive,
or hard-drive subsystem.
Replace the USB medium or
device. Ensure that the USB,
SAS backplane, or
SATA cables are properly
connected. See
"Troubleshooting a USB
Device" on page 148,
"Troubleshooting an Internal
USB Key" on page 157,
and "Troubleshooting a Hard
Drive" on page 160.
NOTE: For the full name of an abbreviation or acronym used in this table, see the
"Glossary" on page 179.
Table 1-3. System Messages (continued)
Message Causes Corrective Actions
book.book Page 54 Wednesday, August 19, 2009 4:40 PMAbout Your System 55
Alert Messages
Systems management software generates alert messages for your system.
Alert messages include information, status, warning, and failure messages
for drive, temperature, fan, and power conditions. For more information,
see the systems management software documentation.
Other Information You May Need
WARNING: See the safety and regulatory information that shipped with your
system. Warranty information may be included within this document or as a
separate document.
• The Getting Started Guide provides an overview of system features,
setting up your system, and technical specifications.
• Any media that ships with your system that provides documentation
and tools for configuring and managing your system, including those
pertaining to the operating system, system management software,
system updates, and system components that you purchased
with your system.
• The Unified Server Configurator User's Guide provides information
about setting up USC, configuring hardware and firmware, and
deploying the operating system.
NOTE: Always check for updates on support.dell.com/manuals and read the
updates first because they often supersede information in other documents.
book.book Page 55 Wednesday, August 19, 2009 4:40 PM56 About Your System
book.book Page 56 Wednesday, August 19, 2009 4:40 PMUsing the System Setup Program and UEFI Boot Manager 57
Using the System Setup Program
and UEFI Boot Manager
Run the System Setup program to familiarize yourself with your system
configuration and to:
• Change the NVRAM settings after you add or remove hardware
• Set or change user-selectable options
• Enable or disable integrated devices
Choosing the System Boot Mode
The System Setup program also enables you to specify the boot mode
for installing your operating system:
• BIOS boot mode (the default) is the standard BIOS-level boot interface.
• Unified Extensible Firmware Interface (UEFI) boot mode is an enhanced
64-bit boot interface based on UEFI specifications that overlay the system
BIOS. See "Entering the UEFI Boot Manager" on page 69 for more
information on this interface.
You select the boot mode in the Boot Mode field of the System Setup
program. Once you specify the boot mode, the system boots in the specified
boot mode and you then proceed to install your operating system from that
mode. Thereafter, you must boot the system to the same boot mode (BIOS or
UEFI) to access the installed operating system. Trying to boot the operating
system from the other boot mode will cause the system to halt immediately at
startup.
NOTE: Operating systems must be UEFI-compatible (for example,
Microsoft
®
Windows Server
®
2008 x64 version) to be installed from the UEFI boot
mode. DOS and 32-bit operating systems do not support UEFI and can only be
installed from the BIOS boot mode.
book.book Page 57 Wednesday, August 19, 2009 4:40 PM58 Using the System Setup Program and UEFI Boot Manager
Entering the System Setup Program
1 Turn on or restart your system.
2 Press immediately after you see the following message:
= System Setup
If your operating system begins to load before you press , allow the
system to finish booting, and then restart your system and try again.
Responding to Error Messages
If an error message appears while the system is booting, make a note of the
message. See "System Messages" on page 39 for an explanation of the message
and suggestions for correcting errors.
NOTE: After installing a memory upgrade, it is normal for your system to display a
message the first time you start your system.
Using the System Setup Program Navigation Keys
NOTE: For most of the options, any changes that you make are recorded but do not
take effect until you restart the system.
Keys Action
Up arrow or Moves to the previous field.
Down arrow or Moves to the next field.
Spacebar, , <+>,
<–>, left, and right arrows
Cycles through the settings in a field. In many
fields, you can also type the appropriate value.
Exits the System Setup program and restarts the
system if any changes were made.
Displays the System Setup program's help file.
book.book Page 58 Wednesday, August 19, 2009 4:40 PMUsing the System Setup Program and UEFI Boot Manager 59
System Setup Options
Main Screen
NOTE: The options for the System Setup program change based on the
system configuration.
Option Description
System Time Sets the time on the system’s internal clock
System Date Sets the date on the system’s internal calendar
Memory Settings Displays information related to installed memory.
See "Memory Settings Screen" on page 61.
Processor Settings Displays information related to processors (speed, cache,
and so on). See "Processor Settings Screen" on page 62.
book.book Page 59 Wednesday, August 19, 2009 4:40 PM60 Using the System Setup Program and UEFI Boot Manager
SATA Settings Displays a screen to enable or disable the integrated
SATA controller and ports. See "SATA Settings Screen"
on page 62.
Boot Settings Displays a screen to specify the boot mode (BIOS or
UEFI). For BIOS boot mode, you can also specify the
boot devices. See "Boot Settings Screen" on page 63.
Integrated Devices Displays a screen to enable or disable integrated device
controllers and ports, and to specify related features and
options. See "Integrated Devices Screen" on page 64.
PCI IRQ Assignment Displays a screen to change the IRQ assigned to each of
the integrated devices on the PCI bus, and any installed
expansion card that requires an IRQ. See "PCI IRQ
Assignment Screen" on page 65.
Serial Communication Displays a screen to enable or disable the serial ports and
specify related features and options. See "Serial
Communication Screen" on page 65.
Embedded Server
Management
Displays a screen to configure the front-panel
LCD options and to set a user-defined LCD string.
See "Embedded Server Management Screen (Optional)"
on page 66.
Power Management Enables you to manage power usage of the processor,
fans, and memory modules with preconfigured or
customized settings. See "Power Management Screen"
on page 66.
System Security Displays a screen to configure the system password and
setup password features. See "System Security Screen"
on page 67.
Keyboard NumLock
(On default)
Determines whether your system starts up with the
NumLock mode activated on 101- or 102-key keyboards
(does not apply to 84-key keyboards).
Option Description
book.book Page 60 Wednesday, August 19, 2009 4:40 PMUsing the System Setup Program and UEFI Boot Manager 61
Memory Settings Screen
Report Keyboard Errors
(Report default)
Enables or disables reporting of keyboard errors during
the POST. Select Report for host systems that have
keyboards attached. Select Do Not Report to suppress all
error messages relating to the keyboard or keyboard
controller during POST. This setting does not affect the
operation of the keyboard itself if a keyboard is attached
to the system.
F1/F2 Prompt on Error
(Enabled default)
Enables the system to halt on errors during POST,
which allows the user to observe events that may
scroll by unnoticed during normal POST. The user
can press to continue or to enter the
System Setup program.
CAUTION: When setting this option to Disabled,
the system will not halt if an error occurs during
POST. Any critical errors will be displayed and
logged in the system event log.
Option Description
System Memory Size Displays the amount of system memory.
System Memory Type Displays the type of system memory.
System Memory Speed Displays the system memory speed.
Video Memory Displays the amount of video memory.
System Memory Testing
(Enabled default)
Specifies whether system memory tests are run at system
boot. Options are Enabled and Disabled.
Error Logging Threshold
Mode (Enabled default)
Enables error logging
Option Description
book.book Page 61 Wednesday, August 19, 2009 4:40 PM62 Using the System Setup Program and UEFI Boot Manager
Processor Settings Screen
SATA Settings Screen
Option Description
64-bit Specifies if the processor supports 64-bit extensions.
Core Speed Displays the processor clock speed.
Bus Speed Displays the processor bus speed.
Logical Processor
(Enabled default)
On processors that support Simultaneous
Multi-Threading (SMT) technology, each processor core
supports up to two logical processors. If this field is set to
Enabled, the BIOS reports both logical processors. If set
to Disabled, only one logical processor is monitored by
the BIOS.
Virtualization Technology
(Enabled default)
NOTE: Disable this feature if your system will not be
running virtualization software.
Enabled permits virtualization software to use the
virtualization technology incorporated in the processor.
Execute Disable
(Enabled default)
Enables or disables execute disable memory protection
technology.
Number of Cores per
Processor
(All default)
If set to All, the maximum number of cores in the
processor is enabled.
C States
(Enabled default)
When set to Enabled, the processor(s) can operate in all
available power states.
Turbo Mode
(Enabled default)
If Turbo Boost Technology is supported by the processor,
enables or disables Turbo Mode.
Processor 1 Family -ModelStepping
Displays the family, model, and stepping of the processor
Option Description
SATA Controller ATA Mode enables the integrated SATA controller.
Off disables the controller.
Port A
(Off default)
Auto enables BIOS support for the device attached to
SATA port A. Off disables BIOS support for the device.
book.book Page 62 Wednesday, August 19, 2009 4:40 PMUsing the System Setup Program and UEFI Boot Manager 63
Boot Settings Screen
Port B
(Off default)
Auto enables BIOS support for the device attached to
SATA port B. Off disables BIOS support for the device.
Port C
(Off default)
Auto enables BIOS support for the device attached to
SATA port C. Off disables BIOS support for the device.
Port D
(Off default)
Auto enables BIOS support for the device attached to
SATA port D. Off disables BIOS support for the device.
Port E
(Auto default)
Auto enables BIOS support for the device attached to
SATA port E. Off disables BIOS support for the device.
Option Description
Boot Mode
(BIOS default)
CAUTION: Switching the boot mode could prevent
the system from booting if the operating system was
not installed in the same boot mode.
If the system operating system supports Unified
Extensible Firmware Interface, you can set this option
to UEFI. Setting this field to BIOS allows compatibility
with non-UEFI operating systems.
NOTE: Setting this field to UEFI disables the Boot
Sequence, Hard-Disk Drive Sequence, and USB Flash
Drive Emulation Type fields.
Boot Sequence If Boot Mode is set to BIOS, this field provides the
location of the operating system files for startup. If Boot
Mode is set to UEFI, you can access the UEFI boot
manager utility by rebooting the system and pressing
when prompted to do so.
Hard-Disk Drive Sequence The sequence of hard drives. Use the up and down arrow
keys to choose the hard disk.
USB Flash Drive
Emulation Type
Determines the emulation type for a USB flash drive.
Auto automatically chooses the appropriate emulation
type for the device.
Boot Sequence Retry
(Disabled default)
If this field is Enabled and the system fails to boot,
the system reattempts to boot after 30 seconds.
Option Description
book.book Page 63 Wednesday, August 19, 2009 4:40 PM64 Using the System Setup Program and UEFI Boot Manager
Integrated Devices Screen
Option Description
Integrated SAS Controller
(Enabled default)
Enables or disables the integrated SAS controller.
User Accessible USB Ports
(All Ports On default)
Enables or disables the user accessible USB ports.
Options are All Ports On, Only Back Ports On, and All
Ports Off.
Internal USB Port
(On default)
Enables or disables the internal USB port.
Embedded NIC1 and
NIC2
Enables or disables the operating system interface of the
embedded NICs. The NICs may also be accessed through
the system's management controller.
Embedded Gb NIC1
(Enabled with PXE
default)
Enables or disables the embedded NIC. Options are
Enabled, Enabled with PXE, Enabled with iSCSI Boot,
and Disabled. PXE support allows the system to boot
from the network.
MAC Address Displays the MAC address for the NIC.
Embedded Gb NIC2
(Enabled default)
Enables or disables the embedded NIC.
OS Watchdog Timer
(Disabled default)
Sets a timer to monitor the operating system for activity,
and aids in recovery if the system stops responding.
When Enabled, the operating system is allowed
to initialize the timer. When Disabled, the timer is
not initialized.
NOTE: This feature is usable only with operating systems
that support WDAT implementations of the Advanced
Configuration and Power Interface (ACPI) 3.0b
specification.
Embedded Video
Controller
(Enabled default)
Displays the total amount of video memory available in
the embedded video controller.
book.book Page 64 Wednesday, August 19, 2009 4:40 PMUsing the System Setup Program and UEFI Boot Manager 65
PCI IRQ Assignment Screen
Serial Communication Screen
Option Description
Use the <+> and <-> keys to manually select an IRQ
for a given device, or select Default to allow the BIOS to
select an IRQ value at system startup.
Option Description
Serial Communication
(On without Console
Redirection default)
Options are On without Console Redirection, On with
Console Redirection via COM1, and Off.
Serial Port Address Specifies the address of the serial ports.
External Serial Connector
(Serial Device1 default)
Specifies whether Serial Device1, Serial Device2,
or Remote Access Device has access to the external
serial connector.
Failsafe Baud Rate
(115200 default)
Displays the failsafe baud rate used for console
redirection. This rate should not be adjusted.
Remote Terminal Type
(VT100/VT220 default)
Options are VT100/VT220 or ANSI.
Redirection After Boot
(Enabled default)
Enables or disables BIOS console redirection after the
operating system boots.
book.book Page 65 Wednesday, August 19, 2009 4:40 PM66 Using the System Setup Program and UEFI Boot Manager
Embedded Server Management Screen (Optional)
Power Management Screen
Option Description
Front-Panel LCD Options Options are User Defined String, Model Number,
and None.
If the LCD Home screen is set to an option other than
these three choices, the option will be displayed as
"Advanced" in the BIOS. In this event, the option
cannot be changed in the BIOS unless it is changed
back to User Defined String, Model Number, or None
through another LCD configuration utility (such as the
BMC or iDRAC Configuration Utility or the LCD panel
menu).
User-Defined LCD String You can enter a name or another identifier for the
system, to be displayed on the LCD module screen.
Option Description
Power Management
(Active Power Controller
default)
Options are OS Control, Active Power Controller,
Custom, or Maximum Performance. For all but the
Custom setting, the BIOS pre-configures the power
settings on this screen as follows:
• OS Control sets the CPU power to OS DBPM,
the fan power to Minimum Power, and the memory
power to Maximum Performance. In this setting,
all processor performance information is passed from
the system BIOS to the operating system for control.
The operating system sets the processor performance
based on processor utilization.
• Active Power Controller sets the CPU power to
System DBPM, the fan power to Minimum Power,
and the memory power to Maximum Performance.
The BIOS sets the processor performance based on
processor utilization.
• Maximum Performance sets all fields to Maximum
Performance.
book.book Page 66 Wednesday, August 19, 2009 4:40 PMUsing the System Setup Program and UEFI Boot Manager 67
System Security Screen
CPU Power and
Performance Management
Options are OS DBPM, System DBPM, Maximum
Performance, or Minimum Power.
Fan Power and
Performance Management
Options are Maximum Performance or Minimum
Power.
Memory Power and
Performance Management
Options are Maximum Performance, a specified
frequency, or Minimum Power.
Option Description
System Password Displays the current status of the password security
feature and allows a new system password assignment
and verification.
NOTE: See "Using the System Password" on page 72 for
more information.
Setup Password Restricts access to the System Setup program by using a
setup password.
NOTE: See "Using the System Password" on page 72 for
more information.
Password Status
(Unlocked default)
When Setup Password is assigned and this field is
Locked, the system password cannot be changed or
disabled at system start-up.
See "Using the System Password" on page 72 for more
information.
TPM Security
(Off default)
Sets the reporting of the Trusted Platform Module
(TPM) in the system.
If Off, the presence of the TPM is not reported to the
operating system.
If On with Pre-boot Measurements, the system reports
the TPM to the operating system and stores the pre-boot
measurements to the TPM during POST.
If On without Pre-boot Measurements, the system
reports the TPM to the operating system and bypasses
pre-boot measurements.
Option Description
book.book Page 67 Wednesday, August 19, 2009 4:40 PM68 Using the System Setup Program and UEFI Boot Manager
TPM Activation
(No Change default)
When set to Activate, the TPM is enabled to default
settings. When set to Deactivate, the TPM is disabled.
The No Change state initiates no action. The operational
state of the TPM remains unchanged (all user settings for
the TPM are preserved).
NOTE: This field is read-only when TPM Security
is set to Off.
TPM Clear
(No default)
CAUTION: Clearing the TPM will lose all encryption
keys in the TPM. This option prevents booting to the
operating system and results in data loss if the
encryption keys cannot be restored. Back up
the TPM keys prior to enabling this option.
When set to Yes, all TPM contents are cleared.
NOTE: This field is read-only when TPM Security is
set to Off.
Power Button
(Enabled default)
If Enabled, the power button can turn the system's power
off and on. On an ACPI-compliant operating system, the
system performs an orderly shutdown before power is
turned off.
When Disabled, the button can only turn on system
power.
NOTE: You can still turn on the system by using the power
button, even if the Power Button option is set to Disabled.
NMI Button
(Disabled default)
CAUTION: Use the NMI button only if directed to
do so by qualified support personnel or by the
operating system's documentation. Pressing this
button halts the operating system and displays
a diagnostic screen.
Enables or disables the NMI feature.
Option Description
book.book Page 68 Wednesday, August 19, 2009 4:40 PMUsing the System Setup Program and UEFI Boot Manager 69
Exit Screen
Press to exit the System Setup program; the Exit screen displays:
• Save Changes and Exit
• Discard Changes and Exit
• Return to Setup
Entering the UEFI Boot Manager
NOTE: Operating systems must be 64-bit UEFI-compatible (for example,
Microsoft
®
Windows Server
®
2008 x64 version) to be installed from the
UEFI boot mode. DOS and 32-bit operating systems can only be installed from
the BIOS boot mode.
NOTE: The Boot Mode must be set to UEFI in the System Setup program to
access the UEFI Boot Manager.
The UEFI Boot Manager enables you to:
• Add, delete, and arrange boot options
• Access the System Setup program and BIOS-level boot options
without rebooting
1 Turn on or restart your system.
2 Press after you see the following message:
= UEFI Boot Manager
NOTE: The system will not respond until the USB keyboard is active.
AC Power Recovery
(Last default)
Determines how the system reacts when power is
restored. If set to Last, the system returns to the last
power state. On turns on the system after power is
restored. Off allows the system to remain off after
power is restored.
AC Power Recovery Delay
(Immediate default)
Determines when the system restarts after power is
restored. Options are Immediate, Random (a random
value of 30 to 240 seconds), or a user-defined value
of 30 to 240 seconds.
Option Description
book.book Page 69 Wednesday, August 19, 2009 4:40 PM70 Using the System Setup Program and UEFI Boot Manager
If your operating system begins to load before you press , allow the
system to finish booting, and then restart your system and try again.
Using the UEFI Boot Manager Navigation Keys
UEFI Boot Manager Screen
Keys Action
Up arrow Moves to and highlights the previous field.
Down arrow Moves to and highlights the next field.
Spacebar, , <+>,
<–>
Cycles through the settings in a field.
Refreshes the UEFI Boot Manager screen, or
returns to the UEFI Boot Manager screen from
the other program screens.
Displays the UEFI Boot Manager help file.
Option Description
Continue The system attempts to boot to devices starting with
the first item in the boot order. If the boot attempt fails,
the system continues with the next item in the boot
order until the boot is successful or no more boot
options are found.
Displays the list of available boot options (marked with
asterisks). Select the boot option you wish to use and
press .
NOTE: If you hot-add a boot device, press to
refresh the list of boot options.
UEFI Boot Settings Enables you to add, delete, enable, or disable boot
options; change boot order; or execute a one-time
boot option.
System Utilities Enables you to access the System Setup program,
System Services Unified Server Configurator,
Diagnostics, and BIOS-level boot options.
book.book Page 70 Wednesday, August 19, 2009 4:40 PMUsing the System Setup Program and UEFI Boot Manager 71
UEFI Boot Settings Screen
System Utilities Screen
System and Setup Password Features
NOTE: For a forgotten password, see "Disabling a Forgotten Password" on
page 174.
Your system is shipped without the system password feature enabled.
Operate the system only with system password protection.
CAUTION: The password features provide a basic level of security for the data
on your system.
CAUTION: Anyone can access the data stored on your system if the system is
running and unattended.
Option Description
Add Boot Option Adds a new boot option.
Delete Boot Option Deletes an existing boot option.
Enable/Disable Boot
Option
Disables and enables a boot option in the boot option
list.
Change Boot Order Changes the order of the boot option list.
One-Time Boot From File Sets a one-time boot option not included in the
boot option list.
Option Description
System Setup Accesses the System Setup program without rebooting.
System Services (USC) Restarts the system and accesses the USC, which allows
you to run utilities such as system diagnostics.
BIOS Boot Manager Accesses the BIOS-level boot options list without
rebooting. This option enables you to conveniently
switch to BIOS boot mode if you need to boot to a
device with a non-UEFI operating system, such as a
bootable DOS media with diagnostics software.
Reboot System Restarts the system.
book.book Page 71 Wednesday, August 19, 2009 4:40 PM72 Using the System Setup Program and UEFI Boot Manager
Using the System Password
When a system password is assigned, the system prompts for the system
password after the system starts and only those with the password have
full use of the system.
Assigning a System Password
Before assigning a system password, enter the System Setup program and
check the System Password option.
When a system password is assigned, System Password is Enabled. If
Password Status is Unlocked, you can change the system password. If Locked,
you cannot change the system password. Disabling the password jumper on
the system board sets System Password to Disabled, and you cannot change
or enter a new system password.
When a system password is not assigned and the password jumper on the
system board is in the enabled position, System Password is Not Enabled
and Password Status is Unlocked. To assign a system password:
1 Verify that Password Status is Unlocked.
2 Highlight the System Password option and press .
3 Type your new system password.
You can use up to 32 characters in your password.
As you type, placeholders appear in the field.
The password assignment is not case-sensitive. Certain key combinations
are invalid and if you enter one, the system beeps. To erase a character,
press or the left-arrow key.
NOTE: To escape from the field without assigning a system password, press
to move to another field, or press prior to completing step 5.
4 Press .
5 To confirm your password, type it a second time and press .
System Password changes to Enabled. Exit the System Setup program and
begin using your system.
6 Either reboot the system now for the password protection to take effect or
continue working.
NOTE: Password protection does not take effect until the system reboots.
book.book Page 72 Wednesday, August 19, 2009 4:40 PMUsing the System Setup Program and UEFI Boot Manager 73
Using Your System Password to Secure Your System
NOTE: If you have assigned a setup password (see "Using the Setup Password" on
page 74), the system accepts your setup password as an alternate system password.
When Password Status is Unlocked, you have the option to leave the
password security enabled or to disable password security.
To leave the password security enabled:
1 Turn on or reboot your system by pressing .
2 Type your password and press .
To disable the password security:
1 Turn on or reboot your system by pressing .
2 Type your password and press .
When Password Status is Locked, you must type the password and
press when prompted at reboot.
If an incorrect system password is entered, the system displays a message and
prompts you to re-enter your password. You have three attempts to enter the
correct password. After the third unsuccessful attempt, the system displays an
error message that the system has halted and will shut down.
Even after you shut down and restart the system, the error message continues
to be displayed until the correct password is entered.
NOTE: You can use the Password Status option in conjunction with the
System Password and Setup Password options to protect your system
from unauthorized changes.
Deleting or Changing an Existing System Password
1 Press at the password prompt to disable the existing
system password.
If you are asked to enter your setup password, contact your
network administrator.
2 Enter the System Setup program by pressing during POST.
3 Select the System Security screen to verify that the Password Status
is Unlocked.
book.book Page 73 Wednesday, August 19, 2009 4:40 PM74 Using the System Setup Program and UEFI Boot Manager
4 Type the system password.
5 Confirm that Not Enabled is displayed for the System Password.
If Not Enabled is displayed for the System Password, the system password
has been deleted. If Enabled is displayed for the System Password,
press the key combination to restart the system,
and repeat step 1 to step 5.
Using the Setup Password
Assigning a Setup Password
You can assign a setup password only when the Setup Password is
Not Enabled. To assign a setup password, highlight the Setup Password
option and press the <+> or <–> key. The system prompts you to enter
and verify the password.
NOTE: The setup password can be the same as the system password. If the two
passwords are different, the setup password can be used as an alternate system
password. The system password cannot be used in place of the setup password.
You can use up to 32 characters in your password.
As you type, placeholders appear in the field.
The password assignment is not case-sensitive. Certain key combinations
are invalid and if you enter one, the system beeps. To erase a character,
press or the left-arrow key.
When you verify the password, the Setup Password changes to Enabled.
The next time you enter the System Setup program, the system prompts
you for the setup password.
A change to the Setup Password option becomes effective immediately
(restarting the system is not required).
book.book Page 74 Wednesday, August 19, 2009 4:40 PMUsing the System Setup Program and UEFI Boot Manager 75
Operating With a Setup Password Enabled
If Setup Password is Enabled, you must enter the correct setup password
before modifying most of the System Setup options.
If you do not enter the correct password in three attempts, the system lets you
view, but not modify, the System Setup screens. The following options are
exceptions: If System Password is not Enabled and is not locked through the
Password Status option, you can assign a system password. You cannot disable
or change an existing system password.
NOTE: You can use the Password Status option in conjunction with the Setup
Password option to protect the system password from unauthorized changes.
Deleting or Changing an Existing Setup Password
1 Enter the System Setup program and select the System Security.
2 Highlight Setup Password, press to access the setup password
window. Press twice to clear the existing setup password.
The setting changes to Not Enabled.
3 If you want to assign a new setup password, perform the steps in "Assigning
a Setup Password."
Embedded System Management
The Unified Server Configurator (USC) is an embedded utility that enables
systems and storage management tasks from an embedded environment
throughout the server’s lifecycle.
The USC can be started during the boot sequence and can function
independently of the operating system.
NOTE: Certain platform configurations may not support the full set of features
provided by USC.
The following features of USC are supported on systems with Baseboard
Management Controller (BMC):
• Installing an operating system
• Running diagnostics to validate the memory, I/O devices, processors,
physical disks, and other peripherals
book.book Page 75 Wednesday, August 19, 2009 4:40 PM76 Using the System Setup Program and UEFI Boot Manager
When an optional iDRAC6 Express card is installed, USC provides the
following additional features:
• Downloading and applying firmware updates
• Configuring hardware and firmware
For more information about setting up USC, configuring hardware and firmware,
and deploying the operating system, see the Dell Unified Server Configurator
User’s Guide on the Dell Support website at support.dell.com/manuals.
Baseboard Management Controller Configuration
NOTE: If an iDRAC6 Express card is installed on the system, the BMC utility is
replaced by the iDRAC6 utility.
The BMC enables the configuring, monitoring, and recovering of systems
remotely. BMC provides the following features:
• Uses the system’s integrated NIC
• Enables fault logging and SNMP alerting
• Provides access to system event log and sensor status
• Allows control of system functions including power on and off
• Functions independently of the system’s power state or the system’s
operating system
• Provides text console redirection for system setup, text-based utilities,
and operating system consoles
NOTE: To remotely access the BMC through the integrated NIC, you must connect
the network connection to integrated NIC1.
For additional information on using BMC, see the documentation for the
BMC and systems management applications.
Entering the BMC Setup Module
1 Turn on or restart your system.
2 Press when prompted after POST.
If your operating system begins to load before you press ,
allow the system to finish booting, and then restart your system
and try again.
book.book Page 76 Wednesday, August 19, 2009 4:40 PMUsing the System Setup Program and UEFI Boot Manager 77
iDRAC Configuration Utility
The iDRAC Configuration Utility is a pre-boot configuration environment
that allows you to view and set parameters for the iDRAC6 and for the
managed server.
The iDRAC Configuration Utility provides the following features:
• Enables fault logging and SNMP alerting.
• Provides access to system event log and sensor status.
• Allows control of system functions including power on and off.
• Functions independently of the system's power state or the system's
operating system.
• Provides text console redirection for system setup, text-based utilities,
and operating system consoles.
In addition the iDRAC Configuration Utility enables you to:
• Configure, enable, or disable the iDRAC6 local area network through the
dedicated iDRAC6 Enterprise card port or the embedded NIC1.
• Enable or disable IPMI over LAN.
• Enable a LAN Platform Event Trap (PET) destination.
• Attach or detach the Virtual Media devices.
• Change the administrative user name and password and
manage user privileges.
• View System Event Log (SEL) messages or clear messages from the log.
For additional information on using iDRAC6, see the documentation for
iDRAC6 and systems management applications.
Entering the iDRAC Configuration Utility
1 Turn on or restart your system.
2 Press when prompted during POST.
If your operating system begins to load before you press ,
allow the system to finish booting, and then restart your system
and try again.
book.book Page 77 Wednesday, August 19, 2009 4:40 PM78 Using the System Setup Program and UEFI Boot Manager
book.book Page 78 Wednesday, August 19, 2009 4:40 PMInstalling System Components 79
Installing System Components
NOTE: Depending on the configuration, your system may have cabled or
hot-swappable hard drives, redundant or non-redundant power supplies,
and an LCD panel or diagnostic indicators. The illustrations in this section
show a system with hot-swappable hard drives and an LCD panel.
Recommended Tools
• Key to the system keylock
• #1 and #2 Phillips screwdrivers
• Wrist grounding strap
Inside the System
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
book.book Page 79 Wednesday, August 19, 2009 4:40 PM80 Installing System Components
Figure 3-1. Inside the System
1 system cover 2 cooling shroud
3 system cooling fan 4 expansion card slots (5)
5 heat sink and processor 6 memory modules (6)
7 SAS backplane 8 hard drives (4)
9 optical drive 10 power distribution board
11 power supplies 12 power supply bays (2)
2
3
4
5
7 6
9
8
10
12
11
1
book.book Page 80 Wednesday, August 19, 2009 4:40 PMInstalling System Components 81
Front Bezel
NOTE: If you are removing or installing a hot-swappable hard drive, the system
may remain turned on and in the upright position during removal of the front bezel.
If you are removing or installing any other system component(s), the system should
be turned off and placed in the orientation shown in Figure 3-1.
Removing the Front Bezel
1 Using the system key, unlock the front bezel (if locked).
2 Slide the release latch in the direction of the arrow and rotate the top end
of the bezel away from the chassis. See Figure 3-2.
3 Lift the bezel away from the chassis.
Figure 3-2. Removing or Replacing the Front Bezel
1 release latch 2 bezel
3 bezel key lock 4 bezel tabs (2)
5 tab slots (2)
1
2
4
3
5
book.book Page 81 Wednesday, August 19, 2009 4:40 PM82 Installing System Components
Installing the Front Bezel
1 Insert the bezel tabs into the bezel tab slots in the chassis. See Figure 3-2.
2 Press the top end of the bezel into the chassis until the lever locks
into place.
3 Using the system key, lock the bezel.
Front Bezel Inserts
Removing the Front Bezel Insert
NOTE: Before installing a drive in one or more of the front drive bays, remove the
corresponding insert(s) on the front bezel.
NOTE: Bezel inserts may contain screws on the inside. You can attach the screws
to new drives, as needed.
1 Remove the front bezel. See "Removing the Front Bezel" on page 81.
2 Press the insert tab and pull the insert away from the bezel. See Figure 3-3.
Figure 3-3. Removing and Installing the Front Bezel Insert
1 front bezel 2 front bezel insert
3 insert tab
1
3
2
book.book Page 82 Wednesday, August 19, 2009 4:40 PMInstalling System Components 83
Installing the Front Bezel Insert
NOTE: If you remove a drive from one or more of the front drive bays, replace the
corresponding insert(s) on the front bezel.
1 From the back of the bezel, align the insert tab with the corresponding
notch on the bezel. Press the insert until the tab snaps into place.
See Figure 3-3.
2 Replace the front bezel. See "Installing the Front Bezel" on page 82.
EMI Filler Panel
Depending on the configuration of your system, an electromagnetic
interference (EMI) filler panel may be installed in one or more of
the 5.25-inch optical drive bays at the front of the system. EMI filler panels
are essential for airflow efficiency and for EMI protection. To install an
optical drive, the corresponding EMI filler panel must first be removed.
Removing an EMI Filler Panel
1 Remove the front bezel. See "Removing the Front Bezel" on page 81.
2 Remove the EMI filler panel out of the chassis by pulling firmly on the
holes in the middle of the filler panel. See Figure 3-4.
book.book Page 83 Wednesday, August 19, 2009 4:40 PM84 Installing System Components
Figure 3-4. Removing and Installing an EMI Filler Panel
Installing an EMI Filler Panel
1 Push the EMI filler panel into the empty drive bay on the front of the
chassis until the filler panel locks into place. See Figure 3-4.
2 Replace the front bezel. See "Installing the Front Bezel" on page 82.
1 EMI filler panel
1
book.book Page 84 Wednesday, August 19, 2009 4:40 PMInstalling System Components 85
Opening and Closing the System
WARNING: Whenever you need to lift the system, get others to assist you.
To avoid injury, do not attempt to lift the system by yourself.
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
Opening the System
1 Unless you are removing a hot-swap component such as a hard drive or a
power supply, turn off the system and attached peripherals. Disconnect
the system from the electrical outlet and peripherals.
2 Lay the system on a flat surface.
3 Turn the lock on the cover release latch counterclockwise to the
unlocked position. See Figure 3-5.
4 Press the cover release latch, and rotate the latch end of the cover away
from the system. See Figure 3-5.
5 Grasp the cover on both sides and carefully lift the cover away
from the system. See Figure 3-5.
book.book Page 85 Wednesday, August 19, 2009 4:40 PM86 Installing System Components
Figure 3-5. Opening and Closing the System
Closing the System
1 Ensure that all internal cables are connected and folded out of the way.
2 Ensure that no tools or extra parts are left inside the system.
3 Place the bottom edge of the cover, opposite from the cover release latch,
into the slots in the system chassis. See Figure 3-5.
4 Lower the cover into the chassis.
5 Press the latch end of the cover into the chassis until the latch
locks into place.
6 Turn the lock on the cover release latch clockwise to the locked position.
See Figure 3-5.
1 cover release latch lock 2 cover release latch
3 system cover 4 chassis slots
1
2
4
3
book.book Page 86 Wednesday, August 19, 2009 4:40 PMInstalling System Components 87
7 Place the system upright on a flat surface.
8 Reattach any peripherals and connect the system to an electrical outlet.
9 Turn on the system and attached peripherals.
Expansion Card Stabilizer
Removing the Expansion Card Stabilizer
1 Turn off the system and attached peripherals. Disconnect the system from
the electrical outlet and peripherals.
2 Open the system. See "Opening the System" on page 85.
3 While pressing inwards on the touch points of the expansion
card stabilizer, lift it away from the system. See Figure 3-6.
Installing the Expansion Card Stabilizer
1 Align the expansion card stabilizer with the slots on the chassis and the
cooling shroud.
2 Hold the touch points and lower the expansion card stabilizer.
See Figure 3-6.
3 Close the system. See "Closing the System" on page 86.
4 Place the system upright on a flat surface.
5 Reattach any peripherals and connect the system to an electrical outlet.
6 Turn on the system and attached peripherals.
book.book Page 87 Wednesday, August 19, 2009 4:40 PM88 Installing System Components
Cooling Shroud
The cooling shroud covers the processor, heat sink, and memory modules,
and provides air flow to these components. The cooling shroud directs airflow
over the system processor and memory modules.
WARNING: The memory modules and heat sink can get very hot during normal
operation. Ensure that the memory modules and heat sink have had sufficient
time to cool before you touch them.
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
CAUTION: Never operate your system with the cooling shroud removed.
The system may get overheated quickly, resulting in shutdown of the system
and loss of data.
Removing the Cooling Shroud
1 Turn off the system and attached peripherals. Disconnect the system from
the electrical outlet and peripherals.
2 Open the system. See "Opening the System" on page 85.
3 Remove the expansion card stabilizer. See "Removing the Expansion Card
Stabilizer" on page 87.
4 Remove the cable secured into the bracket on the side of the cooling
shroud. See Figure 3-6.
5 Hold the touch point and rotate the cooling shroud 180° away from
the chassis.
book.book Page 88 Wednesday, August 19, 2009 4:40 PMInstalling System Components 89
Figure 3-6. Removing and Installing the Cooling Shroud
Installing the Cooling Shroud
1 Carefully lower the cooling shroud into the system holding by the
touch point.
2 Ensure that no cables are pinned under the edges of the cooling shroud.
3 Secure the cable into the bracket on the side of the cooling shroud.
4 Replace the expansion card stabilizer. See "Installing the Expansion Card
Stabilizer" on page 87.
5 Close the system. See "Closing the System" on page 86.
1 cooling shroud 2 expansion card stabilizer
3 expansion card stabilizer touch
points (2)
4 cable bracket
5 cooling shroud touch point
1
2
3
5
4
book.book Page 89 Wednesday, August 19, 2009 4:40 PM90 Installing System Components
6 Place the system upright on a flat surface.
7 Reattach any peripherals and connect the system to an electrical outlet.
8 Turn on the system and attached peripherals.
Hard Drives
Your system supports up to four internal hot-swap 3.5-inch SAS or SATA
hard drives, or 2.5-inch internal hot-swap SAS or SSD hard drives in 3.5-inch
hot-swap hard-drive carrier. It also supports up to four 3.5-inch cabled SAS
or SATA internal hard drives. Depending on your chassis, the hard drives
are installed internally (see Figure 3-10) or at the front of the system
(see Figure 3-8).
Internal hard drives are connected to the system board or an optional
controller card. Front-mounted hard drives are connected to a SAS backplane
through hard-drive carriers and can be configured as hot-swappable.
CAUTION: Before attempting to remove or install a drive while the system is
running, see the documentation for the SAS controller card to ensure that the host
adapter is configured correctly to support hot-swap drive removal and insertion.
CAUTION: Do not turn off or reboot your system while the drive is being
formatted. Doing so can cause a drive failure.
NOTE: Use only drives that have been tested and approved for use with the
SAS/SATA backplane board.
NOTE: When you format a hard drive, allow enough time for the formatting to
be completed. Be aware that high-capacity hard drives can take a number of
hours to format.
Removing a Hard-Drive Blank
CAUTION: To maintain proper system cooling, all empty hard-drive bays must
have-drive blanks installed.
1 Remove the front bezel. See "Removing the Front Bezel" on page 81.
2 Grasp the front of the hard-drive blank, press the release handle and
slide the blank out until it is free of the drive bay. See Figure 3-7.
3 Slide the drive blank out until it is free of the drive bay.
book.book Page 90 Wednesday, August 19, 2009 4:40 PMInstalling System Components 91
Figure 3-7. Removing or Installing a Hard-Drive Blank
Installing a Hard-Drive Blank
Align the hard-drive blank with the drive bay and insert the blank into the
drive bay until the release lever clicks into place.
Removing a Hot-Swap Hard Drive
CAUTION: To prevent data loss, ensure that your operating system supports
hot-swap drive removal and installation. See the documentation provided
with your operating system for more information.
1 Remove the front bezel. See "Removing the Front Bezel" on page 81.
2 From the RAID management software, prepare the drive for removal.
Wait until the hard-drive indicators on the drive carrier signal that
the drive can be removed safely. See your controller documentation for
information about hot-swap drive removal.
If the drive has been online, the green activity/fault indicator will flash as
the drive is powered down. When the drive indicators are off, the drive
is ready for removal. See "Hard-Drive Indicator Patterns" on page 18.
3 Press the button on the front of the drive carrier to release the carrier
handle. See Figure 3-8.
1 hard-drive blank 2 release handle
1
2
book.book Page 91 Wednesday, August 19, 2009 4:40 PM92 Installing System Components
4 Open the hard-drive carrier release handle to release the drive.
See Figure 3-8.
5 Slide the hard drive out until it is free of the drive bay.
6 Remove the hard drive from the carrier. See "Removing a Hot-Swap
Hard Drive From a Hard-Drive Carrier" on page 94.
7 Insert a drive blank in the vacated drive bay. See "Installing a Hard-Drive
Blank" on page 91.
8 Replace the front bezel. See "Installing the Front Bezel" on page 82.
CAUTION: To maintain proper system cooling, all empty hard-drive bays must
have drive blanks installed.
Figure 3-8. Removing or Installing a Hot-Swap Hard Drive
1 release button 2 hard-drive carrier handle
3 hard-drive carrier
1
2
3
book.book Page 92 Wednesday, August 19, 2009 4:40 PMInstalling System Components 93
Installing a Hot-Swap Hard Drive
CAUTION: Use only hard drives that have been tested and approved for use with
the SAS/SATA backplane.
CAUTION: When installing a hard drive, ensure that the adjacent drives are fully
installed. Inserting a hard-drive carrier and attempting to lock its handle next to a
partially installed carrier can damage the partially installed carrier's shield spring
and make it unusable.
CAUTION: Ensure that your operating system supports hot-swap drive
installation. See the documentation supplied with your operating system.
CAUTION: Combining SATA and SAS hard drives in the same system
configuration is not supported.
1 Remove the front bezel. See "Removing the Front Bezel" on page 81.
2 If a drive blank is present in the bay, remove it. See "Removing a HardDrive Blank" on page 90.
3 Install the hot-swap hard drive into the hard-drive carrier. See "Installing a
Hot-Swap Hard Drive Into a Drive Carrier" on page 95.
4 With the handle on the hard-drive carrier open, slide the hard drive into
the drive bay until the carrier contacts the backplane.
5 Push in on the hard-drive carrier and rotate the handle up until it
snaps into place.
6 Replace the front bezel. See "Installing the Front Bezel" on page 82.
book.book Page 93 Wednesday, August 19, 2009 4:40 PM94 Installing System Components
Removing a Hot-Swap Hard Drive From a Hard-Drive Carrier
Remove the screws from the slide rails on the hard-drive carrier and separate
the hard drive from the carrier. See Figure 3-9.
Figure 3-9. Removing and Installing a Hot-Swap Hard Drive
1 hard drive 2 screws (4)
3 SAS/SATA screw hole 4 hard-drive carrier
1
4
2
3
book.book Page 94 Wednesday, August 19, 2009 4:40 PMInstalling System Components 95
Installing a Hot-Swap Hard Drive Into a Drive Carrier
1 Insert the hard drive into the hard-drive carrier with the connector end
of the drive at the rear. See Figure 3-9.
NOTE: For a 2.5-inch hard-drive, secure the hard drive into an insert and then
slide in into the drive carrier.
2 Align the screw holes on the hard drive with the back set of holes on the
hard-drive carrier.
When aligned correctly, the back of the hard drive will be flush with the
back of the hard-drive carrier.
3 Attach the screws to secure the hard drive to the hard-drive carrier.
Removing a Cabled Hard Drive
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1 Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet and from the peripherals.
2 Open the system. See "Opening the System" on page 85.
3 Disconnect the power and data cables from the hard drive in the drive bay.
4 Press the blue tabs on each side of the hard-drive bracket toward each
other and slide the drive up and out of the bay. See Figure 3-10.
book.book Page 95 Wednesday, August 19, 2009 4:40 PM96 Installing System Components
Figure 3-10. Removing or Installing a Cabled Hard Drive
5 Detach the hard-drive bracket from the hard drive by pushing out at the
edges of the bracket and removing the hard drive.
NOTE: If you are not replacing the hard drive, remove the drive from the drive
bracket (see Figure 3-11) and insert the empty bracket back into the drive bay.
6 Replace the system cover. See "Closing the System" on page 86.
7 Place the system upright on a flat surface.
8 Reattach any peripherals and connect the system to an electrical outlet.
9 Turn on the system and attached peripherals.
1 power/data cable 2 tabs (2)
3 hard drive 4 hard-drive bracket
1
2
4
3
book.book Page 96 Wednesday, August 19, 2009 4:40 PMInstalling System Components 97
Installing a Cabled Hard Drive
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1 Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet and from the peripherals.
2 Open the system. See "Opening the System" on page 85.
3 To remove the existing hard-drive bracket, press the blue tabs on each side
of the bracket toward each other and slide the bracket up and out of the
system. See Figure 3-11.
4 Snap the hard-drive bracket on to the hard drive. See Figure 3-11.
5 Slide the hard drive into the drive bay until it snaps into place.
6 Connect the power/data cable to the hard drive.
NOTE: If connecting to the integrated SATA controller (SATA hard
drives only), connect the SATA data cable to the SATA_A connector on
the system board. See Figure 6-1.
NOTE: If connecting to a SAS RAID controller card (SAS or SATA hard
drives), connect the data cable to the connector on the card. For information
on installing a SAS controller card, see "Installing an Expansion Card" on
page 115.
7 Replace the system cover. See "Closing the System" on page 86.
8 Place the system upright on a flat surface.
9 Reattach any peripherals and connect the system to an electrical outlet.
10 Enter the System Setup program and ensure that the hard drive’s
controller is enabled. See "Entering the System Setup Program" on
page 58.
11 Exit the System Setup program and reboot the system.
See the documentation that came with the hard drive for instructions on
installing any software required for drive operation.
book.book Page 97 Wednesday, August 19, 2009 4:40 PM98 Installing System Components
Removing a Cabled Hard Drive From a Hard-Drive Bracket
Detach the hard-drive bracket from the hard drive by pushing out at
the edges of the bracket and removing the hard drive. See Figure 3-11.
Figure 3-11. Removing or Installing a Cabled Hard Drive From a Hard Drive Bracket
1 hard drive 2 hard-drive bracket
3 tabs (2)
1
2
3
book.book Page 98 Wednesday, August 19, 2009 4:40 PMInstalling System Components 99
Optical and Tape Drives
The 5.25-inch drive bays at the front of your system provide support for an
optical drive and either an optional tape drive or a second optical drive.
Removing an Optical or a Tape Drive
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1 Turn off the system, including any attached peripherals, and disconnect
the system from its electrical outlet.
2 Remove the front bezel. See "Removing the Front Bezel" on page 81.
3 Open the system. See "Opening the System" on page 85.
4 Disconnect the power and data cables from the back of the drive.
See Figure 3-12.
5 Slide the drive release latch in the direction of the arrow to release the
shoulder screw and then slide the drive out of the bay. See Figure 3-12.
6 If you are installing another drive in the bay, see "Installing an Optical or
Tape Drive" on page 100.
If the drive is being permanently removed:
a Install an EMI filler panel into the empty drive bay. See "Installing an
EMI Filler Panel" on page 84.
b Install a front bezel insert in the front bezel. See "Installing the Front
Bezel Insert" on page 83.
7 Close the system. See "Closing the System" on page 86.
8 Place the system upright on a flat surface.
9 Reattach any peripherals and connect the system to an electrical outlet.
10 Turn on the system and attached peripherals.
book.book Page 99 Wednesday, August 19, 2009 4:40 PM100 Installing System Components
Figure 3-12. Removing and Installing an Optical or Tape Drive
Installing an Optical or Tape Drive
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1 power and data cables 2 drive release latch
3 drive bay screw slots 4 shoulder screws (3)
5 optical drive
5
4
2
3
1
book.book Page 100 Wednesday, August 19, 2009 4:40 PMInstalling System Components 101
1 Unpack and prepare the drive for installation. For instructions, see the
documentation that accompanied the drive.
If you are installing a SAS tape drive, you must have an integrated
SAS storage controller card installed. See "Installing an Expansion Card"
on page 115.
If you are installing a SCSI tape drive, you must have a SCSI controller
card installed. See "Installing an Expansion Card" on page 115.
You must configure the tape drive according to the documentation that
came with the tape drive, keeping in mind the following guidelines.
NOTE: Each device attached to a SCSI host adapter must have a unique
SCSI ID number (narrow SCSI devices use IDs 0 to 7; wide SCSI devices
use IDs from 0 to 15). Set the drive's SCSI ID to avoid conflicts with other
devices on the SCSI bus. For the default SCSI ID setting, see the
documentation provided with the drive.
NOTE: There is no requirement that SCSI ID numbers be assigned
sequentially or that devices be attached to the cable in order by ID number.
NOTE: SCSI logic requires that the two devices at opposite ends of
a SCSI chain be terminated and that all devices in between be unterminated.
Enable the tape drive's termination if it is the last device in a chain of devices
(or sole device) connected to the SCSI controller.
2 Turn off the system, including any attached peripherals, and disconnect
the system from its electrical outlet.
3 Open the system. See "Opening the System" on page 85.
4 Remove the front bezel. See "Removing the Front Bezel" on page 81.
5 If you are installing a drive into an empty bay:
a Remove the EMI filler panel. See "Removing an EMI Filler Panel" on
page 83.
b Remove the front bezel insert. See "Removing the Front Bezel Insert"
on page 82.
If you are installing a new drive into a bay that has an optical or
a tape drive, see "Removing an Optical or a Tape Drive" on page 99.
book.book Page 101 Wednesday, August 19, 2009 4:40 PM102 Installing System Components
6 Attach the three shoulder screws to the drive, one screw on the lower front
screw hole on the right side and two screws on the lower screw holes on the
left side. See Figure 3-13.
NOTE: If the optical or tape drive you are installing does not have shoulder
screws, remove the three shoulder screws from the old drive or the back of
the 5.25-inch front bezel insert.
Figure 3-13. Installing Optical or Tape Drive Shoulder Screws
7 From the front of the system, align the shoulder screws with the slots in
the chassis and slide the drive into the drive bay until the shoulder screws
snap into place. See Figure 3-12.
8 Attach the power and data cables to the drive.
9 Replace the front bezel. See "Installing the Front Bezel" on page 82.
10 Close the system. See "Closing the System" on page 86.
1 shoulder screws (3)
1
book.book Page 102 Wednesday, August 19, 2009 4:40 PMInstalling System Components 103
11 Place the system upright on a flat surface.
12 Reattach any peripherals and connect the system to an electrical outlet.
13 Turn on the system and attached peripherals.
14 Test the drive by running system diagnostics (optional). See "Running the
System Diagnostics" on page 165.
Power Supplies
Your system supports the following power supply modules:
• 375 W (non-redundant power supply)
• 400 W (redundant power supply)
If two power supplies are installed, the second power supply provides
hot-swappable, power redundancy. In redundant mode, the system
distributes the power load across both power supplies to maximize efficiency.
When a power supply is removed with the system powered on, the full power
load is picked up by the remaining power supply.
Removing a Redundant Power Supply
CAUTION: The system requires one power supply to operate normally.
On power-redundant systems, remove and replace only one power supply
at a time in a system that is powered on.
1 Disconnect the power cable from the power supply.
2 Press the release latch and slide the power supply out of the chassis.
See Figure 3-14.
book.book Page 103 Wednesday, August 19, 2009 4:40 PM104 Installing System Components
Figure 3-14. Removing and Replacing a Redundant Power Supply
Installing a Redundant Power Supply
1 Verify that both power supplies are of the same type and have the same
maximum output power.
NOTE: The maximum output power (shown in watts) is listed on the power
supply label.
2 If you are installing a power supply into a bay that has a power supply,
see "Removing a Redundant Power Supply" on page 103.
3 Slide the new power supply into the chassis until the power supply is fully
seated and the release latch snaps into place.
4 Connect the power cable to the power supply and plug the cable into
a power outlet.
CAUTION: When connecting the power cable, secure the cable with the
Velcro strap.
NOTE: When installing, hot-swapping, or hot-adding a new power supply in a
system with two power supplies, allow several seconds for the system to recognize
the power supply and determine its status. The power-supply status indicator turns
green to signify that the power supply is functioning properly (see Figure 1-4).
1 release latch 2 power supply handle
3 velcro strap
1
2
3
book.book Page 104 Wednesday, August 19, 2009 4:40 PMInstalling System Components 105
Removing a Non-Redundant Power Supply
1 Turn off the system and all attached peripherals.
2 Disconnect the power cable from the power supply.
3 Open the system. See "Opening the System" on page 85.
4 Disconnect all cables from the power supply to the system board,
hard drives and optical drive.
5 Loosen the three screws securing the power supply to the chassis and
lift the power supply to remove it from the chassis. See Figure 3-15.
Figure 3-15. Removing and Replacing a Non-Redundant Power Supply
1 non-redundant power supply 2 screws (3)
2
1
book.book Page 105 Wednesday, August 19, 2009 4:40 PM106 Installing System Components
Installing a Non-Redundant Power Supply
1 Open the system. See "Opening the System" on page 85.
2 Place the power supply in the chassis. Tighten the three screws to
secure the power supply to the chassis.
3 Connect all cables to the system board and drives.
4 Replace the system cover. See "Closing the System" on page 86.
5 Place the system upright on a flat surface.
6 Reattach any peripherals and connect the system to an electrical outlet.
7 Turn on the system and attached peripherals.
System Fan
Removing the System Fan
WARNING: The system fan can continue to spin for some time after the system
has been powered down. Allow time for the fan to stop spinning before removing
it from the system.
WARNING: Do not attempt to operate the system without the system fan.
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1 Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
2 Open the system. See "Opening the System" on page 85.
3 Remove the expansion card stabilizer. See "Removing the Expansion Card
Stabilizer" on page 87.
4 Remove the cooling shroud. See "Removing the Cooling Shroud" on page 88.
5 Disconnect the system fan power cable from the system board.
See Figure 3-16.
6 Press the fan release tab and slide the fan out of the securing slots on the
chassis. See Figure 3-16.
book.book Page 106 Wednesday, August 19, 2009 4:40 PMInstalling System Components 107
Figure 3-16. Removing the System Fan
Installing the System Fan
1 Align the tabs on the system fan with the securing slots on the chassis.
2 Slide the system fan into the securing slots until the release tab
locks into place.
1 touch-point 2 release tab
3 system fan 4 power cable
5 FAN connector on the system board
3
4
2
5
1
book.book Page 107 Wednesday, August 19, 2009 4:40 PM108 Installing System Components
3 Connect the system fan power cable to the system board.
4 Replace the cooling shroud. See "Installing the Cooling Shroud" on page 89.
5 Replace the expansion card stabilizer. See "Installing the Expansion Card
Stabilizer" on page 87.
6 Close the system. See "Closing the System" on page 86
7 Lay the system upright on a flat surface.
8 Reattach any peripherals and connect the system to an electrical outlet.
9 Turn on the system and attached peripherals.
System Memory
Your system supports DDR3 registered DIMMs (RDIMMs) or
unbuffered ECC DIMMs (UDIMMs). Single and dual-rank DIMMs can
be 1067- or 1333-MHz, and quad-rank DIMMs can be 800- or 1067-MHz.
Your system supports single-channel mode and dual-channel mode.
The system contains a total of six memory sockets. UDIMM supports
single-rank and dual-rank DIMMs. Only RDIMM supports quad-rank DIMMs.
The maximum memory that is supported on your system varies according to
the types and sizes of memory modules being used:
• Single-rank and dual-rank RDIMMs of sizes 2-GB, 4-GB and 8-GB
are supported for a total of up to 24 GB.
• Quad-rank RDIMMs are supported for a total of up to 32 GB.
• 1-GB and 2-GB UDIMMs are supported for a total of up to 8 GB.
General Memory Module Installation Guidelines
To ensure optimal performance of your system, observe the following general
guidelines when configuring your system memory.
NOTE: Memory configurations that fail to observe these guidelines can prevent
your system from starting and producing any video output.
• RDIMMs and UDIMMs cannot be mixed.
• Except for memory channels that are unused, all populated memory
channels must have identical configurations.
book.book Page 108 Wednesday, August 19, 2009 4:40 PMInstalling System Components 109
• Memory modules of different sizes can be mixed in A1-A3 or B1-B3
(for example, 2-GB and 4-GB), but all populated channels must have
identical configurations.
• The memory speed of each channel depends on the memory configuration:
– For single- or dual-rank memory modules:
• One memory module per channel supports up to 1333 MHz.
• Two memory modules per channel support up to 1333 MHz.
• Three memory modules per channel support up to 800 MHz.
– For quad-rank memory modules:
• One memory module per channel supports up to 1067 MHz.
• Two memory modules per channel are limited to 800 MHz,
regardless of memory module speed.
• If quad-rank memory modules are mixed with single- or dual-rank
modules, the quad-rank modules must be installed in the sockets with the
white release levers.
• If memory modules with different speeds are installed, they will operate at
the speed of the slowest installed memory module(s).
Mode-Specific Guidelines
There are two memory channels with each channel supporting a maximum of
three RDIMMs and two UDIMMs.
Table 3-1 and Table 3-2 show sample memory configurations that follow the
appropriate memory guidelines stated in this section. The samples show
identical memory-module configurations and the physical and available
memory totals. The tables do not show mixed or quad-rank memory-module
configurations, nor do they address the memory speed considerations of any
configuration.
book.book Page 109 Wednesday, August 19, 2009 4:40 PM110 Installing System Components
Table 3-1. Sample RDIMM Memory Configurations
Table 3-2. Sample UDIMM Memory Configurations
Memory
Module Size
Memory Sockets Processor
1
3
5
2
4
6
Physical
Memory (GB)
Available
Memory (GB)
1-GB X
X
X
X
X
X X
X
X
X
X
X X
1
2
4
6
all
2-GB X
X
X
X
X
X X
X
X
X
X
X X
2
4
8
12
all
4-GB X
X X
X
X X
8
16
all
8-GB X X X X 32 all
Memory
Module Size
Memory Sockets Processor
1
3
5
2
4
6
Physical
Memory (GB)
Available
Memory (GB)
1-GB X
X
X X
X
X X
1
2
4
all
2-GB
X
X X
X
X X
4
8
all
book.book Page 110 Wednesday, August 19, 2009 4:40 PMInstalling System Components 111
Installing Memory Modules
WARNING: The memory modules are hot to touch for some time after the system
has been powered down. Allow time for the memory modules to cool before
handling them. Handle the memory modules by the card edges and avoid touching
the components on the memory module.
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
CAUTION: To ensure proper system cooling, memory-module blanks must be
installed in any memory socket that is not occupied. Remove memory-module
blanks only if you intend to install memory in those sockets.
1 Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
2 Open the system. See "Opening the System" on page 85.
3 Remove the expansion card stabilizer. See "Removing the Expansion Card
Stabilizer" on page 87.
4 Remove the cooling shroud. See "Removing the Cooling Shroud" on
page 88.
5 Locate the memory module sockets. See Figure 6-1.
6 Remove the memory-module blanks from the sockets in which you plan to
install memory modules.
7 Press out the ejectors on each end of the socket until the memory-module
blank pops out of the socket. See Figure 3-17.
NOTE: Make sure to retain any removed memory-module blanks
for future use.
8 Press the ejectors on the memory module socket down and out, as shown
in Figure 3-17, to allow the memory module to be inserted into the socket.
9 Handle each memory module only on either card edge, making sure not to
touch the middle of the memory module.
book.book Page 111 Wednesday, August 19, 2009 4:40 PM112 Installing System Components
Figure 3-17. Installing and Removing a Memory Module
10 Align the memory module's edge connector with the alignment key of the
memory module socket, and insert the memory module in the socket.
NOTE: The memory module socket has an alignment key that allows you
to install the memory module in the socket in only one way.
11 Press down on the memory module with your thumbs to lock the memory
module into the socket.
When the memory module is properly seated in the socket, the ejectors on
the memory module socket align with the ejectors on the other sockets
that have memory modules installed.
12 Repeat step 8 through step 11 of this procedure to install the remaining
memory modules. See Table 3-1 and Table 3-2.
13 Replace the cooling shroud. See "Installing the Cooling Shroud" on
page 89.
14 Replace the expansion card stabilizer. See "Installing the Expansion Card
Stabilizer" on page 87.
15 Close the system. See "Closing the System" on page 86.
1 memory module 2 memory module socket ejectors (2)
3 alignment key
1
2
3
book.book Page 112 Wednesday, August 19, 2009 4:40 PMInstalling System Components 113
16 Place the system upright on a flat surface.
17 Reattach any peripherals and connect the system to an electrical outlet.
18 Start up the system, press to enter the System Setup program,
and check the System Memory setting on the main System Setup screen.
The system should have already changed the value to reflect the newly
installed memory.
19 If the value is incorrect, one or more of the memory modules may not
be installed properly. Repeat step 2 through step 18 of this procedure,
checking to ensure that the memory modules are firmly seated in
their sockets.
20 Run the system memory test in the system diagnostics. See "Running the
System Diagnostics" on page 165.
Removing Memory Modules
WARNING: The memory modules are hot to touch for some time after the
system has been powered down. Allow time for the memory modules to cool
before handling them. Handle the memory modules by the card edges and
avoid touching the components on the memory module.
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
CAUTION: To ensure proper system cooling, memory-module blanks must be
installed in any memory socket that is not occupied. Remove memory-module
blanks only if you intend to install memory in those sockets.
1 Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
2 Open the system. See "Opening the System" on page 85.
3 Remove the expansion card stabilizer. See "Removing the Expansion Card
Stabilizer" on page 87.
4 Remove the cooling shroud. See "Removing the Cooling Shroud" on
page 88.
5 Locate the memory module sockets. See Figure 6-1.
book.book Page 113 Wednesday, August 19, 2009 4:40 PM114 Installing System Components
6 Press down and out on the ejectors on each end of the socket until the
memory module pops out of the socket. See Figure 3-17.
Handle each memory module only on either card edge, making sure not to
touch the middle of the memory module.
NOTE: If you are not replacing the memory module, insert a memory module
blank in the socket.
7 Replace the cooling shroud. See "Installing the Cooling Shroud" on
page 89.
8 Replace the expansion card stabilizer. "Installing the Expansion Card
Stabilizer" on page 87.
9 Close the system. See "Closing the System" on page 86.
10 Place the system upright on a flat surface.
11 Reattach any peripherals and connect the system to an electrical outlet.
12 Turn on the system and attached peripherals.
Expansion Cards
Expansion Card Installation Guidelines
Your system supports five PCIe Generation 2 expansion cards. To identify the
expansion slots see Figure 6-1.
• The expansion slots support one full-length, and four half-length cards.
• The expansion-card slot is not hot-swappable.
CAUTION: To ensure proper cooling, only one of the two expansion cards
can have a power consumption of greater than 15 W (up to 25 W maximum),
not including the integrated storage controller.
• Table 3-3 provides a guide for installing expansion cards to ensure proper
cooling and mechanical fit. The expansion cards with the highest priority
should be installed first using the slot priority indicated. All other
expansion cards should be installed in card priority and slot priority order.
book.book Page 114 Wednesday, August 19, 2009 4:40 PMInstalling System Components 115
Table 3-3. Expansion-Card Installation Priority
Installing an Expansion Card
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
NOTE: Before installing any expansion cards, see "Expansion card installation
Guidelines"
1 Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet and peripherals.
2 Open the system. See "Opening the System" on page 85.
3 Remove the expansion card stabilizer. See"Removing the Expansion
Card Stabilizer" on page 87.
4 If you are installing a new card, remove the filler bracket.
Card Priority Card Type Slot Priority
Max
Allowed
25-W
Card?
1 PERC 6/i Adapter 1 1 Y
2 S300 Adapter 1, 2 1 Y
3 SAS 6/iR 1, 2 1 Y
4 SAS 5/iR 3, 1 1 Y
5 PERC 6/E 256 1, 2, 3 2 Y
6 PERC 6/E 512 1, 2, 3 2 Y
7 SAS 5/E 1, 2, 3 2 Y
8 All other NICs 3,1, 2 3 N*
9 Non-Dell storage cards 1 1 N*
10 Intel PRO/1000PT 1G Cu
Single Port NIC
4, 5, 3 3 N*
* Refer to the expansion card’s documentation to determine if the maximum power
exceeds 15W. Any cards that exceed 15W will be affected by the restriction of one 25W
card.
book.book Page 115 Wednesday, August 19, 2009 4:40 PM116 Installing System Components
5 Open the expansion-card latch adjacent to the slot. See Figure 3-18.
NOTE: Keep this bracket in case you need to remove the expansion card.
Filler brackets must be installed over empty expansion-card slots to maintain
Federal Communications Commission (FCC) certification of the system.
The brackets also keep dust and dirt out of the system and aid in proper
cooling and airflow inside the system.
6 Prepare the card for installation.
See the documentation that came with the card for information on
configuring the card, making internal connections, or otherwise
customizing it for your system.
7 If you are installing a full-length expansion card (slot 2), thread the end of
the card into the expansion card guide.
8 Insert the card into the expansion card connector on the system board and
press down firmly. Ensure that the card’s metal tab is inserted in the
expansion card tab slot. See Figure 3-18.
9 Close the expansion-card latch to secure the card in the system.
CAUTION: Do not route card cables over or behind the cards. Cables routed over
the cards can prevent the system cover from closing properly or cause damage to
the equipment.
10 Connect any expansion-card cables for the new card.
See the documentation that came with the card for information about its
cable connections.
11 Replace the expansion card stabilizer. See "Installing the Expansion Card
Stabilizer" on page 87.
12 Close the system. See "Closing the System" on page 86.
13 Place the system upright on a flat surface.
14 Reattach any peripherals and connect the system to an electrical outlet.
15 Turn on the system and attached peripherals.
16 Install any device drivers required for the card as described in the
documentation for the card.
book.book Page 116 Wednesday, August 19, 2009 4:40 PMInstalling System Components 117
Figure 3-18. Removing and Installing an Expansion Card
1 expansion card stabilizer 2 expansion card stabilizer touch
points (2)
3 expansion card latch 4 expansion card
5 expansion card tab 6 expansion card tab slot
7 expansion card connector
3
7
2
5
6
4
1
book.book Page 117 Wednesday, August 19, 2009 4:40 PM118 Installing System Components
Removing an Expansion Card
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1 Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet and peripherals.
2 Open the system. See "Opening the System" on page 85.
3 Remove the expansion card stabilizer. See "Removing the Expansion
Card Stabilizer" on page 87.
4 Disconnect any cables connected to the expansion card.
5 Open the expansion card latch adjacent to the slot. See Figure 3-18.
6 Grasp the expansion card by its top corners, and carefully pull the card
from the expansion-card connector.
7 If you are removing the card permanently, install a filler bracket in the
empty card slot.
NOTE: Filler brackets must be installed over empty expansion card slots to
maintain FCC certification of the system. The brackets also keep dust and
dirt out of the system and aid in proper cooling and airflow inside the system.
8 Close the expansion card latch adjacent to the slot. See Figure 3-18.
9 Replace the expansion card stabilizer. See "Installing the Expansion Card
Stabilizer" on page 87.
10 Close the system. See "Closing the System" on page 86.
11 Place the system upright on a flat surface.
12 Reattach any peripherals and connect the system to an electrical outlet.
13 Turn on the system and attached peripherals.
14 Remove the card’s device driver from the operating system.
book.book Page 118 Wednesday, August 19, 2009 4:40 PMInstalling System Components 119
iDRAC6 Express Card (Optional)
Installing an iDRAC6 Express Card
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1 Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
2 Open the system. See "Opening the System" on page 85.
3 Insert the notch on the Integrated Dell Remote Access Controller 6
(iDRAC6) Express card into the clip on the system board.
4 Align the front edge of the card with the connector on the system board.
See Figure 3-19 for the location of the connector.
5 Press the card down until it is fully seated. See Figure 3-19.
When the front of the card is fully seated, the plastic standoff tab snaps
over the edge of the holder.
book.book Page 119 Wednesday, August 19, 2009 4:40 PM120 Installing System Components
Figure 3-19. Installing or Removing an iDRAC6 Express Card (Optional)
6 Close the system. See "Closing the System" on page 86.
7 Place the system upright on a flat, stable surface.
8 Reattach any peripherals and connect the system to an electrical outlet.
9 Turn on the system and attached peripherals.
Removing an iDRAC6 Express Card (Optional)
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1 Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
2 Open the system. See "Opening the System" on page 85.
1 clip 2 iDRAC6 Express card
3 retention standoff tab clip 4 iDRAC6 Express card connector
5 notch
2
3
4
5
1
book.book Page 120 Wednesday, August 19, 2009 4:40 PMInstalling System Components 121
3 Pull back slightly on the retention standoff tab at the front edge of the
card and gently lift the card off the retention standoff. See Figure 3-19.
As the holder releases from the standoff, the connector under the card
disengages from the system board connector.
4 Angle the card so that the notch on the card slips through the clip
on the system board.
5 Close the system. See "Closing the System" on page 86.
6 Place the system upright on a flat surface.
7 Reattach any peripherals and connect the system to an electrical outlet.
8 Turn on the system and attached peripherals.
iDRAC6 Enterprise Card (Optional)
Installing an iDRAC6 Enterprise Card
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1 Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
2 Open the system. See "Opening the System" on page 85.
3 Remove the expansion card stabilizer. See "Removing the Expansion Card
Stabilizer" on page 87.
4 Remove the cooling shroud. See "Removing the Cooling Shroud" on
page 88.
5 Remove the plastic filler plug for the iDRAC6 Enterprise port from
the system back panel.
6 Angle the card so that the RJ-45 connector fits through the back-panel
opening. See Figure 3-20.
7 Align the front edge of the card with the two front plastic retention
standoffs next to the iDRAC6 Enterprise connector on the system board,
and lower the card into place. See Figure 3-20.
book.book Page 121 Wednesday, August 19, 2009 4:40 PM122 Installing System Components
8 When the front of the card is fully seated, the plastic standoffs snap over
the edge of the card.
Figure 3-20. Installing or Removing an iDRAC6 Enterprise Card (Optional)
9 Replace the cooling shroud. See "Installing the Cooling Shroud" on
page 89.
10 Replace the expansion card stabilizer. See "Installing the Expansion Card
Stabilizer" on page 87.
11 Close the system. See "Closing the System" on page 86.
12 Reattach any peripherals and connect the system to an electrical outlet.
13 Turn on the system and attached peripherals.
1 iDRAC6 Enterprise card 2 VFlash media slot
3 VFlash SD card 4 retention standoff posts (2)
5 retention standoff tabs (2) 6 iDRAC6 Enterprise card connector
2 3
4
5
6
1
book.book Page 122 Wednesday, August 19, 2009 4:40 PMInstalling System Components 123
Removing an iDRAC6 Enterprise Card
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized
in your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is
not covered by your warranty. Read and follow the safety instructions that
came with the product.
1 Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
2 If present, disconnect the Ethernet cable from the iDRAC6 Enterprise
Card connector on the system back panel. See Figure 1-3.
3 Open the system. See "Opening the System" on page 85.
4 Remove the expansion card stabilizer. See "Removing the Expansion Card
Stabilizer" on page 87.
5 Remove the cooling shroud. See "Removing the Cooling Shroud" on
page 88.
6 Remove the VFlash media card (if installed) from the iDRAC6
Enterprise card.
7 Pull back slightly on the two tabs at the front edge of the card and
gently lift the front edge of the card off of the retention standoffs.
8 As the card releases from the standoffs, the connector under the card
disengages from the system board connector.Slide the card away from
the back of the system until the RJ-45 connector is clear of the back panel,
then lift the card out of the system.
9 Replace the plastic filler plug over the port at the system back panel.
"Back-Panel Features and Indicators" on page 19 for the port location.
10 Replace the cooling shroud. See "Installing the Cooling Shroud" on
page 89.
11 Replace the expansion card stabilizer. See "Installing the Expansion Card
Stabilizer" on page 87.
12 Close the system. See "Closing the System" on page 86.
13 Place the system upright on a flat surface.
14 Reattach any peripherals and connect the system to an electrical outlet.
15 Turn on the system and attached peripherals.
book.book Page 123 Wednesday, August 19, 2009 4:40 PM124 Installing System Components
VFlash Media (Optional)
The VFlash media is a Secure Digital (SD) card that can be used with the
optional iDRAC6 Enterprise card.
Installing a VFlash Media
1 Locate the VFlash media slot at the back of the system. See "Back-Panel
Features and Indicators" on page 19 for the location of the media slot.
2 With the label side facing up, insert the contact-pin end of the SD card
into the card slot on the module.
NOTE: The slot is keyed to ensure correct insertion of the card.
3 Press the card to lock it into the slot.
Removing a VFlash Media
To remove the VFlash media, push inward on the card to release it and pull
the card from the card slot.
Internal USB Memory Keys
The USB memory key installed inside your system can be used as a boot
device, security key, or mass storage device. The USB connector must be
enabled by the Internal USB Port option in the Integrated Devices screen of
the System Setup program.
To boot from a USB memory key, configure the USB memory key with a boot
image and then specify the USB memory key in the boot sequence in the
System Setup program.
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1 Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
2 Open the system. See "Opening the System" on page 85.
3 Locate the USB connector on the system board. See Figure 6-1.
book.book Page 124 Wednesday, August 19, 2009 4:40 PMInstalling System Components 125
4 Insert the USB memory key into the USB connector. See Figure 3-21.
5 Close the system. See "Closing the System" on page 86.
6 Place the system upright on a flat surface.
7 Reattach any peripherals and connect the system to an electrical outlet.
8 Turn on the system and attached peripherals.
9 Enter the System Setup program and verify that the USB key
has been detected by the system. See "Entering the System Setup
Program" on page 58.
Figure 3-21. Removing or Installing a USB Memory Key
1 USB memory key 2 USB memory key connector
1
2
book.book Page 125 Wednesday, August 19, 2009 4:40 PM126 Installing System Components
Processor
Removing a Processor
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1 Prior to upgrading your system, download the latest system BIOS version
from support.dell.com and follow the instructions included in the
compressed download file to install the update on your system.
2 Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet. When disconnected from AC power,
press and hold the power button for 3 seconds to fully drain the system of
stored power prior to removing the cover.
NOTE: It is recommended that you always use a static mat and static strap while
working on components in the interior of the system.
3 Open the system. See "Opening the System" on page 85.
4 Remove the expansion card stabilizer. See "Removing the Expansion Card
Stabilizer" on page 87.
5 Remove the cooling shroud. See "Removing the Cooling Shroud" on
page 88.
WARNING: The heat sink and processor are hot to touch for some time after
the system has been powered down. Allow the heat sink and processor to
cool before handling them.
CAUTION: Never remove the heat sink from a processor unless you intend
to remove the processor. The heat sink is necessary to maintain proper
thermal conditions.
6 Using a #2 Phillips screwdriver, loosen one of the heat-sink retention
screws. See Figure 3-22.
7 Wait for 30 seconds for the heat sink to loosen from the processor.
8 Repeat step 6 and step 7 to loosen the three heat-sink retention screws.
book.book Page 126 Wednesday, August 19, 2009 4:40 PMInstalling System Components 127
9 Gently lift the heat sink off of the processor and set the heat sink aside
with the thermal grease side facing up.
Figure 3-22. Installing and Removing the Heat Sink
CAUTION: The processor is held in its socket under strong pressure. Be aware
that the release lever can spring up suddenly if not firmly grasped.
10 Position your thumb firmly over the processor socket-release lever and
release the lever from the locked position by pushing down and pulling out
from under the tab. Rotate the lever 90° upward until the processor is
released from the socket. See Figure 3-23.
11 Use the tab on the processor shield to rotate shield upward and out of the
way. See Figure 3-23.
1 heat sink 2 heat-sink retention screws (4)
1
2
book.book Page 127 Wednesday, August 19, 2009 4:40 PM128 Installing System Components
Figure 3-23. Removing a Processor
CAUTION: Be careful not to bend any of the pins on the ZIF socket when removing
the processor. Bending the pins can permanently damage the system board.
1 processor 2 notch in processor (2)
3 processor shield 4 ZIF socket
5 socket key (2) 6 socket-release lever
1
2
3
4
5
6
book.book Page 128 Wednesday, August 19, 2009 4:40 PMInstalling System Components 129
12 Carefully, lift the processor out of the socket and leave the release lever up
so that the socket is ready for the new processor.
13 After removing the processor, place it in an antistatic container for reuse,
return, or temporary storage.
NOTE: Do not touch the bottom of the processor. Touch only the side edges of
the processor. If you are permanently removing the processor, you must
install a processor blank and a heat-sink blank in the CPU socket to ensure
proper system cooling.
14 Adding the blank is similar to installing a processor. See "Installing a
Processor" on page 129.
Installing a Processor
1 Unpack the new processor.
2 Align the processor with the socket keys on the ZIF socket. See Figure 3-23.
3 Install the processor in the socket.
CAUTION: Positioning the processor incorrectly can permanently damage the
system board or the processor. Be careful not to bend the pins in the socket.
4 With the release lever on the processor socket in the open position,
align the processor with the socket keys and set the processor lightly
in the socket.
CAUTION: Do not use force to seat the processor. When the processor
is positioned correctly, it engages easily into the socket.
5 Close the processor shield.
6 Rotate the socket release lever down until it snaps into place.
7 Using a clean lint-free cloth, remove the thermal grease from the heat sink.
8 Open the grease packet included with your processor kit and apply thermal
grease evenly to the top of the new processor.
9 Place the heat sink on the processor. See Figure 3-23.
10 Using a #2 Phillips screwdriver, tighten the heat-sink retention screws.
See Figure 3-22.
11 Replace the cooling shroud. See "Installing the Cooling Shroud" on page 89.
12 Replace the expansion card stabilizer. See "Installing the Expansion Card
Stabilizer" on page 87.
book.book Page 129 Wednesday, August 19, 2009 4:40 PM130 Installing System Components
13 Close the system. See "Closing the System" on page 86.
14 Place the system upright on a flat surface.
15 Reattach any peripherals and connect the system to an electrical outlet.
16 Turn on the system and attached peripherals.
17 Press to enter the System Setup program, and check that the processor
information matches the new system configuration. See "Entering the
System Setup Program" on page 58.
18 Run the system diagnostics to verify that the new processor operates correctly.
See "Running the Embedded System Diagnostics" on page 166 for
information about running the diagnostics.
System Battery
The system battery is a 3.0-volt (V), coin-cell battery.
Replacing the System Battery
WARNING: There is a danger of a new battery exploding if it is incorrectly
installed. Replace the battery only with the same or equivalent type recommended
by the manufacturer. See your safety information for additional info.
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1 Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
2 Open the system. See "Opening the System" on page 85.
3 Replace the expansion card stabilizer. See "Installing the Expansion Card
Stabilizer" on page 87.
book.book Page 130 Wednesday, August 19, 2009 4:40 PMInstalling System Components 131
Figure 3-24. Replacing the System Battery
4 Remove the PCIe expansion card from slot 1. See "Removing an
Expansion Card" on page 118.
5 Locate the battery socket. See "System Board Connectors" on page 170.
CAUTION: To avoid damage to the battery connector, you must firmly support the
connector while installing or removing a battery.
6 Support the battery connector by pressing down firmly on the positive side
of the connector.
7 Press the battery toward the positive side of the connector and lift it up
out of the securing tabs at the negative side of the connector.
8 Install the new battery by pressing down firmly on the positive side
of the connector.
9 Hold the battery with the "+" facing up, and slide it under the securing
tabs at the positive side of the connector.
10 Press the battery straight down into the connector until it snaps into place.
11 Install the expansion card. See "Installing an Expansion Card" on page 115.
12 Install the expansion card stabilizer. See "Installing the Expansion Card
Stabilizer" on page 87.
1 positive side of battery connector 2 system battery
3 negative side of battery connector
2
3
1
book.book Page 131 Wednesday, August 19, 2009 4:40 PM132 Installing System Components
13 Close the system. See "Closing the System" on page 86.
14 Place the system upright on a flat surface.
15 Reattach any peripherals and connect the system to an electrical outlet.
16 Turn on the system and attached peripherals.
17 Enter the System Setup program to confirm that the battery is operating
properly. See "Entering the System Setup Program" on page 58.
18 Enter the correct time and date in the System Setup program's Time and
Date fields.
19 Exit the System Setup program.
RAID Battery (Optional)
Removing the RAID Battery
The information in this section applies only to systems with the optional
PERC controller card.
1 Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
2 Open the system. See "Opening the System" on page 85.
3 Remove the expansion card stabilizer. See "Removing the Expansion Card
Stabilizer" on page 87.
4 Remove the storage controller card. See "Removing an Expansion Card" on
page 118.
5 To disconnect the RAID battery cable from the connector on the storage
card, press the tab on the RAID battery cable connector, and gently pull
the cable connector out of the connector on the storage card.
See Figure 3-25.
6 Pull the battery carrier release tab, and lift the battery carrier out of the
battery carrier slots on the chassis. See Figure 3-25.
7 Pull back gently on the two tabs holding the RAID battery and lift the
RAID battery from the battery carrier. See Figure 3-25.
book.book Page 132 Wednesday, August 19, 2009 4:40 PMInstalling System Components 133
Figure 3-25. Removing and Installing the RAID Battery
Installing a RAID Battery
1 Insert the RAID battery into the battery carrier. See Figure 3-25.
2 Align the tabs on the battery carrier with the battery carrier slots
on the chassis.
3 Slide the battery carrier into the battery carrier slots until it locks
into place. See Figure 3-25.
1 battery cable connector 2 battery carrier slots (2)
3 battery carrier 4 battery carrier tabs
5 battery carrier release tab 6 RAID battery
2
3
5 4
6
1
book.book Page 133 Wednesday, August 19, 2009 4:40 PM134 Installing System Components
4 Connect the battery cable to the connector on the storage card and replace
the storage controller card. See "Installing an Expansion Card" on page 115.
5 Replace the expansion card stabilizer. See "Installing the Expansion Card
Stabilizer" on page 87.
6 Close the system. See "Closing the System" on page 86.
7 Place the system upright on a flat surface.
8 Reattach any peripherals and connect the system to an electrical outlet.
9 Turn on the system and attached peripherals.
Chassis Intrusion Switch
Removing the Chassis Intrusion Switch
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1 Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet and peripherals.
2 Open the system. See "Opening the System" on page 85.
3 Disconnect the chassis intrusion switch cable from the connector on
the system board. See Figure 3-26.
4 Slide the chassis intrusion switch out of the securing bracket notch.
book.book Page 134 Wednesday, August 19, 2009 4:40 PMInstalling System Components 135
Figure 3-26. Removing and Installing the Chassis Intrusion Switch
Installing the Chassis Intrusion Switch
1 Align the chassis intrusion switch with the securing bracket notch.
See Figure 3-26.
2 Slide the switch into the securing bracket notch. See Figure 3-26.
3 Connect the chassis intrusion switch cable to the connector on
the system board.
4 Close the system. See "Closing the System" on page 86.
5 Place the system upright on a flat surface.
6 Reattach any peripherals and connect the system to an electrical outlet.
7 Turn on the system and attached peripherals.
1 chassis intrusion switch 2 chassis intrusion switch cable
3 intrusion connector on the
system board
1
2
3
book.book Page 135 Wednesday, August 19, 2009 4:40 PM136 Installing System Components
Control Panel Assembly
Removing the Control Panel Assembly
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1 Remove the bezel. See "Removing the Front Bezel" on page 81.
2 Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet and peripherals.
3 Open the system. See "Opening the System" on page 85.
CAUTION: Do not pull the cable to unseat the connector. Doing so can
damage the cable.
4 To disconnect the control panel assembly cable from the connector on
the system board, press the metal tabs on the ends of the cable connector.
See Figure 3-27.
5 Gently pull the connector out of the socket.
6 Using a Phillips screwdriver, remove the screw that secures the control
panel assembly to the chassis. See Figure 3-27.
7 Press the release latch and slide the control panel away from chassis.
CAUTION: Do not pull the cable to unseat the connector. Doing so can
damage the cable.
8 To disconnect the control panel cable from the connector on the control
panel board, squeeze the metal tabs on the ends of the cable connector.
See Figure 3-27.
9 Gently pull the connector out of the socket.
book.book Page 136 Wednesday, August 19, 2009 4:40 PMInstalling System Components 137
Figure 3-27. Removing and Installing the Control Panel
1 control panel cable 2 control panel assembly
3 control panel screw 4 release latch
1
2
3
4
book.book Page 137 Wednesday, August 19, 2009 4:40 PM138 Installing System Components
Installing the Control Panel Assembly
1 Push the control panel gently into the chassis
2 Connect the control panel cable to the control panel board.
3 Using a Phillips screwdriver, replace the screw that secures the control
panel assembly to the chassis.
4 Connect the control panel assembly cable to the system board.
See Figure 3-27.
5 Close the system. See "Closing the System" on page 86.
6 Place the system upright on a flat surface.
7 Replace the front bezel. See "Installing the Front Bezel" on page 82.
8 Reattach any peripherals and connect the system to an electrical outlet.
9 Turn on the system and attached peripherals.
SAS Backplane
Removing the SAS Backplane
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1 Remove the front bezel. See "Removing the Front Bezel" on page 81.
2 Turn off the system and attached peripherals, and disconnect the
system from the electrical outlet.
3 Open the system. See "Opening the System" on page 85.
CAUTION: To prevent damage to the drives and backplane, you must remove
the hard drives from the system before removing the backplane.
CAUTION: You must note the number of each hard drive and temporarily
label them before removal so that you can replace them in the same locations.
4 Remove all hard drives. See "Hard Drives" on page 90.
book.book Page 138 Wednesday, August 19, 2009 4:40 PMInstalling System Components 139
5 Disconnect all of the cables connected to the SAS backplane including
the nSAS A cable, SAS B cable used for 3.5 inch hard drives, the backplane
power cable, and the data cable. See Figure 3-28.
6 To remove the SAS backplane, pull the blue release pin and slide the
backplane upwards.
7 Pull the backplane away from the front of the system until the securing
slots are free from the tabs on the chassis.
Figure 3-28. Removing and Installing a SAS Backplane
1 power cable 2 SAS A cable
3 blue release pin 4 J_planar cable
5 SAS backplane 6 hard drive
3
2
4
5
6
1
book.book Page 139 Wednesday, August 19, 2009 4:40 PM140 Installing System Components
Installing the SAS Backplane
1 Lower the backplane into the system, being careful to avoid damaging
components on the face of the board.
2 Align the slots on the SAS backplane with the tabs on the chassis.
3 Slide down the SAS backplane until the release pin snaps into place.
See Figure 3-28.
4 Connect the SAS, data, and power cables to the SAS backplane.
5 Connect the SAS, data, and power cables to their respective connectors.
See Figure 3-28.
6 Install the hard drives in their original locations. See "Installing a HotSwap Hard Drive" on page 93.
7 Close the system. See "Closing the System" on page 86.
8 Replace the front bezel. See "Installing the Front Bezel" on page 82.
9 Place the system upright on a flat surface.
10 Reattach any peripherals and connect the system to an electrical outlet.
11 Turn on the system and attached peripherals.
Power Distribution Board
Removing the Power Distribution Board
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1 Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet and peripherals.
2 Remove the power supplies. See "Removing a Redundant Power Supply"
on page 103 and "Removing a Non-Redundant Power Supply" on page 105.
3 Open the system. See "Opening the System" on page 85.
4 Disconnect all the power cables connected to the system board.
book.book Page 140 Wednesday, August 19, 2009 4:40 PMInstalling System Components 141
5 Remove the cables that are routed on the power distribution board.
6 To remove the power distribution board, pull the blue release pin and
slide the board up.
7 Pull the board away from the chassis until the securing slots on the
board are free from the tabs on the chassis.
Figure 3-29. Power Distribution Board
1 blue release pin 2 power-distribution board
3 securing slots 4 redundant power supplies (2)
5 power distribution board cables (5)
2
4
3
1
5
book.book Page 141 Wednesday, August 19, 2009 4:40 PM142 Installing System Components
Replacing the Power Distribution Board
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1 Align the securing slots on the power distribution board with the
tabs on the chassis.
2 Slide the board down until the blue release pin locks into place.
3 Connect all the power cables to the system board.
4 Replace the power supplies. See "Installing a Redundant Power Supply" on
page 104.
5 Close the system. See "Closing the System" on page 86.
6 Place the system upright on a flat surface.
7 Reattach any peripherals and connect the system to an electrical outlet.
8 Turn on the system and attached peripherals.
System Board
Removing the System Board
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
CAUTION: If you are using the Trusted Program Module (TPM) with an encryption
key, you may be prompted to create a recovery key during program or system
setup. Be sure to create and safely store this recovery key. If you replace this
system board, you must supply the recovery key when you restart your system or
program before you can access the encrypted data on your hard drives.
book.book Page 142 Wednesday, August 19, 2009 4:40 PMInstalling System Components 143
1 Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet and peripherals.
2 Open the system. See "Opening the System" on page 85.
3 Remove the expansion card stabilizer. See "Removing the Expansion Card
Stabilizer" on page 87.
4 Remove the cooling shroud. See "Removing the Cooling Shroud" on
page 88.
5 Disconnect all the cables from the system board.
6 If applicable, remove all expansion cards and any attached cables.
See "Removing an Expansion Card" on page 118.
7 If applicable, remove the iDRAC6 Express card. See "Removing an
iDRAC6 Express Card (Optional)" on page 120.
8 If applicable, remove the iDRAC6 Enterprise card. See "Removing an
iDRAC6 Enterprise Card" on page 123.
9 If required, disconnect the cables from the SAS backplane.
10 Remove all the memory modules and memory blanks. See "Removing
Memory Modules" on page 113.
NOTE: To ensure proper reinstallation of memory modules, record the
memory module socket locations.
11 Remove the system fan. See "Removing the System Fan" on page 106.
WARNING: The heat sink can get hot during operation. To avoid burns, ensure
that the system has sufficient time to cool before removing the system board.
12 Remove the heat sink and processor. See "Removing a Processor" on
page 126.
13 Carefully route any loose cables away from the edges of the system board.
14 To remove the system board, using a Phillips screwdriver, remove all the
screws on the board. See Figure 3-30.
15 While holding the two touch points on the system board, slide the system
board toward the front of the system. See Figure 3-30.
16 Lift the system board away from the chassis.
book.book Page 143 Wednesday, August 19, 2009 4:40 PM144 Installing System Components
Figure 3-30. Removing and Installing the System Board
Installing the System Board
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1 Unpack the new system board and remove the label that is located on the
processor shield.
2 Remove the labels and affix them on the front of the chassis.
3 To replace the system board, grip the system board by holding the blue
touch points.
4 Align the screw holes on the system board with that on the chassis and
lower the system board into the chassis.
1 screws (8) 2 blue touch points (2)
3 system board
2
1
3
book.book Page 144 Wednesday, August 19, 2009 4:40 PMInstalling System Components 145
5 Slide the system board toward the back of the system, inserting the
connectors into the cutouts in the chassis.
6 Using a Phillips screwdriver, tighten the screws.
7 If applicable, replace the SAS backplane. See "Installing the SAS
Backplane" on page 140.
8 Replace the heat sink and processor. See "Installing a Processor" on
page 129.
9 Replace the system fan. See "Installing the System Fan" on page 107.
10 Replace all the memory modules and memory blanks. See "Installing
Memory Modules" on page 111.
11 If applicable, replace the iDRAC6 Express card. See "Installing an iDRAC6
Express Card" on page 119.
12 If applicable, replace the iDRAC6 Enterprise card. See "Installing an
iDRAC6 Enterprise Card" on page 121.
13 If applicable, replace all the expansion cards. See "Installing an Expansion
Card" on page 115.
14 Connect all the cables to the system board.
15 Replace the cooling shroud. See "Installing the Cooling Shroud" on page 89.
16 Replace the expansion card stabilizer. See "Installing the Expansion Card
Stabilizer" on page 87.
17 Close the system. See "Closing the System" on page 86.
18 Place the system upright on a flat surface.
19 Reattach any peripherals and connect the system to an electrical outlet.
20 Turn on the system and attached peripherals.
NOTE: See "Running the System Diagnostics" on page 165 to verify that the new
processor operates correctly. See "Running the Embedded System Diagnostics" on
page 166 for information about running the diagnostics.
book.book Page 145 Wednesday, August 19, 2009 4:40 PM146 Installing System Components
book.book Page 146 Wednesday, August 19, 2009 4:40 PMTroubleshooting Your System 147
Troubleshooting Your System
Safety First—For You and Your System
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
Troubleshooting System Startup Failure
If your system halts during startup prior to video imaging or LCD messaging,
especially after installing an operating system or reconfiguring your system’s
hardware, check for the following conditions.
• If you boot the system to the BIOS boot mode after installing an operating
system from the UEFI Boot Manager, the system will hang. The reverse is
also true. You must boot to the same boot mode in which you installed the
operating system. See "Using the System Setup Program and UEFI Boot
Manager" on page 57.
• Invalid memory configurations could cause the system to halt at startup
without any video output. See "Expansion Cards" on page 114.
For all other startup issues, note the LCD panel messages and any system
messages that appear onscreen. See "LCD Status Messages" on page 25 and
"System Messages" on page 39 for more information.
book.book Page 147 Wednesday, August 19, 2009 4:40 PM148 Troubleshooting Your System
Troubleshooting External Connections
Ensure that all external cables are securely attached to the external
connectors on your system before troubleshooting any external devices.
See Figure 1-1 and Figure 1-3 for the front- and back-panel connectors
on your system.
Troubleshooting the Video Subsystem
1 Check the system and power connections to the monitor.
2 Check the video interface cabling from the system to the monitor.
3 Run the appropriate online diagnostic test. See "Using Online Diagnostics"
on page 165.
If the tests run successfully, the problem is not related to video hardware.
If the tests fail, see "Getting Help" on page 177.
Troubleshooting a USB Device
1 Use the following steps to troubleshoot a USB keyboard and/or mouse.
For other USB devices, go to step 2.
a Disconnect the keyboard and mouse cables from the system briefly
and reconnect them.
b Connect the keyboard/mouse to the USB port(s) on the opposite side
of the system.
If the problem is resolved, restart the system, enter the System Setup
program, and check if the nonfunctioning USB ports are enabled.
c Replace the keyboard/mouse with another working keyboard/mouse.
If the problem is resolved, replace the faulty keyboard/mouse.
If the problem is not resolved, proceed to the next step to begin
troubleshooting the other USB devices attached to the system.
2 Power down all attached USB devices and disconnect them from
the system.
book.book Page 148 Wednesday, August 19, 2009 4:40 PMTroubleshooting Your System 149
3 Restart the system and, if your keyboard is functioning, enter the system
setup program. Verify that all USB ports are enabled. See "Integrated
Devices Screen" on page 64.
If your keyboard is not functioning, you can also use remote access. If the
system is not accessible, see "Disabling a Forgotten Password" on page 174
for instructions on setting the NVRAM_CLR jumper inside your system
and restoring the BIOS to the default settings.
4 Reconnect and power on each USB device one at a time.
5 If a device causes the same problem, power down the device, replace the
USB cable, and power up the device.
If the problem persists, replace the device.
If all troubleshooting fails, see "Getting Help" on page 177.
Troubleshooting a Serial I/O Device
1 Turn off the system and any peripheral devices connected to the serial
port.
2 Swap the serial interface cable with a working cable, and turn on the
system and the serial device.
If the problem is resolved, replace the interface cable.
3 Turn off the system and the serial device, and swap the device with a
comparable device.
4 Turn on the system and the serial device.
If the problem is resolved, replace the serial device.
If the problem persists, see "Getting Help" on page 177.
Troubleshooting a NIC
1 Run the appropriate online diagnostic test. See "Using Online Diagnostics"
on page 165.
2 Restart the system and check for any system messages pertaining to the
NIC controller.
book.book Page 149 Wednesday, August 19, 2009 4:40 PM150 Troubleshooting Your System
3 Check the appropriate indicator on the NIC connector. See "NIC Indicator
Codes" on page 21.
• If the link indicator does not light, check all cable connections.
• If the activity indicator does not light, the network driver files might
be damaged or missing.
Remove and reinstall the drivers if applicable. See the NIC's
documentation.
• Change the autonegotiation setting, if possible.
• Use another connector on the switch or hub.
If you are using a NIC card instead of an integrated NIC, see the
documentation for the NIC card.
4 Ensure that the appropriate drivers are installed and the protocols are
bound. See the NIC's documentation.
5 Enter the System Setup program and confirm that the NIC ports are
enabled. See "Integrated Devices Screen" on page 64.
6 Ensure that the NICs, hubs, and switches on the network are all set to the
same data transmission speed and duplex. See the documentation for each
network device.
7 Ensure that all network cables are of the proper type and do not exceed the
maximum length.
If all troubleshooting fails, see "Getting Help" on page 177.
Troubleshooting a Wet System
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1 Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet.
2 Open the system. See "Opening the System" on page 85.
book.book Page 150 Wednesday, August 19, 2009 4:40 PMTroubleshooting Your System 151
3 Disassemble components from the system. See "Installing System
Components" on page 79.
• Hard drives
• SD cards
• USB memory key
• Expansion cards
• iDRAC6 Express card
• iDRAC6 Enterprise card
• Expansion cards
• Power supplies
• System fan
• Processor and heat sink
• Memory modules
4 Let the system dry thoroughly for at least 24 hours.
5 Reinstall the components you removed in step 3.
6 Close the system. See "Closing the System" on page 86.
7 Reconnect the system to the electrical outlet, and turn on the system and
attached peripherals.
If the system does not start properly, see "Getting Help" on page 177.
8 If the system starts properly, shut down the system and reinstall all of the
expansion cards that you removed. See "Installing an Expansion Card" on
page 115.
9 Run the appropriate online diagnostic test. See "Using Online Diagnostics"
on page 165.
If the tests fail, see "Getting Help" on page 177.
book.book Page 151 Wednesday, August 19, 2009 4:40 PM152 Troubleshooting Your System
Troubleshooting a Damaged System
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1 Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet.
2 Open the system. See "Opening the System" on page 85.
3 Ensure that the following components are properly installed:
• Expansion cards
• Power supplies
• Fans
• Processor and heat sink
• Memory modules
• Hard-drive carriers
4 Ensure that all cables are properly connected.
5 Close the system. See "Closing the System" on page 86.
6 Run the system board tests in the system diagnostics. See "Using Online
Diagnostics" on page 165.
If the tests fail, see "Getting Help" on page 177.
Troubleshooting the System Battery
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
NOTE: If the system is turned off for long periods of time (for weeks or months),
the NVRAM may lose its system configuration information. This situation is
caused by a defective battery.
book.book Page 152 Wednesday, August 19, 2009 4:40 PMTroubleshooting Your System 153
1 Re-enter the time and date through the System Setup program. See "Using
the System Setup Program and UEFI Boot Manager" on page 57.
2 Turn off the system and disconnect it from the electrical outlet for
at least one hour.
3 Reconnect the system to the electrical outlet and turn on the system.
4 Enter the System Setup program.
If the date and time are not correct in the System Setup program,
replace the battery. See "Replacing the System Battery" on page 130.
NOTE: Some software may cause the system time to speed up or slow down.
If the system seems to operate normally except for the time kept in the
System Setup program, the problem may be caused by software rather than
by a defective battery.
If the problem is not resolved by replacing the battery, see "Getting Help"
on page 177.
Troubleshooting Power Supplies
1 Identify the faulty power supply by the power supply's fault indicator.
See "Power Indicator Codes" on page 22.
CAUTION: At least one power supply must be installed for the system to operate.
Operating the system with only one power supply installed for extended periods of
time can cause the system to overheat.
2 Reseat the power supply by removing and reinstalling it. See "Chassis
Intrusion Switch" on page 134.
NOTE: After installing a power supply, allow several seconds for the system
to recognize the power supply and to determine if it is working properly.
The power indicator turns green to signify that the power supply is
functioning properly.
If the problem persists, replace the faulty power supply.
3 If the problem persists, see "Getting Help" on page 177.
book.book Page 153 Wednesday, August 19, 2009 4:40 PM154 Troubleshooting Your System
Troubleshooting System Cooling Problems
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is
not covered by your warranty. Read and follow the safety instructions that
came with the product.
Ensure that none of the following conditions exist:
• System cover, cooling shroud, drive blank, memory-module blank,
power-supply blank, or back filler bracket is removed.
• Heat-sink blank is removed (in single-processor configurations).
• Ambient temperature is too high. See your Getting Started Guide for
your system’s operating temperature requirements.
• External airflow is obstructed.
• Cables inside the system obstruct airflow.
• An individual cooling fan is removed or has failed. See "Troubleshooting a
Fan" on page 154.
• The expansion card installation guidelines have not been followed. See
"Expansion Card Installation Guidelines" on page 114.
Troubleshooting a Fan
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1 Turn off the system and all attached peripherals.
2 Open the system. See "Opening the System" on page 85.
3 Locate the faulty fan indicated by the LCD panel or the diagnostic
software.
4 Reseat the fan's power cable.
book.book Page 154 Wednesday, August 19, 2009 4:40 PMTroubleshooting Your System 155
5 Restart the system.
If the fan functions properly, close the system. See "Closing the System" on
page 86.
6 If the fan does not function, turn off the system and install a new fan.
See "Removing the System Fan" on page 106 and "Installing the System
Fan" on page 107.
7 Restart the system.
If the problem is resolved, close the system. See "Closing the System" on
page 86.
If the replacement fan does not operate, see "Getting Help" on page 177.
Troubleshooting System Memory
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
NOTE: Invalid memory configurations can cause your system to halt at startup
without video output. See "General Memory Module Installation Guidelines" on
page 108 and verify that your memory configuration complies with all applicable
guidelines.
1 If the system is operational, run the appropriate online diagnostic test.
See "Using Online Diagnostics" on page 165.
If diagnostics indicates a fault, follow the corrective actions provided by
the diagnostic program.
2 If the system is not operational, turn off the system and attached
peripherals, and unplug the system from the power source. Wait at
least 10 seconds and then reconnect the system to power.
3 Turn on the system and attached peripherals and note the messages
on the screen.
Go to step 15 if an error message appears indicating a fault with a specific
memory module.
book.book Page 155 Wednesday, August 19, 2009 4:40 PM156 Troubleshooting Your System
4 Enter the System Setup program and check the system memory setting.
See "Memory Settings Screen" on page 61. Make any changes to the
memory settings, if needed.
If the memory settings match the installed memory but a problem is still
indicated, go to step 15.
5 Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet.
6 Open the system. See "Opening the System" on page 85.
7 Remove the cooling shroud. See "Removing the Cooling Shroud" on
page 88.
8 Check the memory banks and ensure that they are populated correctly.
See "General Memory Module Installation Guidelines" on page 108.
9 Reseat the memory modules in their sockets. See "Installing Memory
Modules" on page 111.
10 Replace the cooling shroud. See "Installing the Cooling Shroud" on
page 89.
11 Close the system. See "Closing the System" on page 86.
12 Place the system upright.
13 Reconnect the system to its electrical outlet, and turn on the system and
attached peripherals.
14 Enter the System Setup program and check the system memory setting.
See "Memory Settings Screen" on page 61. If the problem is not resolved
proceed with the next step.
15 Turn off the system and attached peripherals, and disconnect the system
from the power source.
16 Open the system. See "Opening the System" on page 85.
17 If a diagnostic test or error message indicates a specific memory module as
faulty, swap or replace the module.
18 To troubleshoot an unspecified faulty memory module, replace the
memory module in the first DIMM socket with a module of the same type
and capacity. See "Installing Memory Modules" on page 111.
19 Close the system. See "Closing the System" on page 86.
book.book Page 156 Wednesday, August 19, 2009 4:40 PMTroubleshooting Your System 157
20 Reconnect the system to its electrical outlet, and turn on the system and
attached peripherals.
21 As the system boots, observe any error message that appears and the
diagnostic indicators on the front of the system.
22 If the memory problem is still indicated, repeat step 15 through step 21 for
each memory module installed.
If the problem persists after all memory modules have been checked,
see "Getting Help" on page 177.
Troubleshooting an Internal USB Key
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1 Enter the System Setup program and ensure that the SD card port is
enabled. See "Integrated Devices Screen" on page 64.
2 Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet.
3 Open the system. See "Opening the System" on page 85
4 Locate the USB key and reseat it. See "Chassis Intrusion Switch" on
page 134.
5 Close the system. See "Closing the System" on page 86.
6 Turn on the system and attached peripherals and check if the USB key is
functioning.
7 If the problem is not resolved, repeat step 2 and step 3.
8 Insert a different USB key that you know works properly.
9 Close the system. See "Closing the System" on page 86.
book.book Page 157 Wednesday, August 19, 2009 4:40 PM158 Troubleshooting Your System
10 Turn on the system and attached peripherals and check if the USB key is
functioning.
11 Reconnect the system to the electrical outlet, and turn on the system and
attached peripherals.
If the problem is not resolved, see "Getting Help" on page 177.
Troubleshooting an Optical Drive
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is
not covered by your warranty. Read and follow the safety instructions that
came with the product.
1 Try using a different DVD.
2 Enter the System Setup program and ensure that the integrated SATA
controller and the drive's SATA port are enabled. See "Using the System
Setup Program and UEFI Boot Manager" on page 57.
3 Run the appropriate online diagnostic test. See "Using Online Diagnostics"
on page 165.
4 Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet.
5 Open the system. See "Opening the System" on page 85.
6 Ensure that the interface cable is securely connected to the optical drive
and to the controller.
7 Ensure that a power cable is properly connected to the drive.
8 Close the system. See "Closing the System" on page 86.
9 Place the system upright.
10 Reconnect the system to the electrical outlet, and turn on the system and
attached peripherals.
If the problem is not resolved, see "Getting Help" on page 177.
book.book Page 158 Wednesday, August 19, 2009 4:40 PMTroubleshooting Your System 159
Troubleshooting a Tape Backup Unit
1 Try using a different tape cartridge.
2 Ensure that the device drivers for the tape drive are installed and are
configured correctly. See your tape drive documentation for more
information about device drivers.
3 Reinstall the tape-backup software as instructed in the tape-backup
software documentation.
4 For external tape drives, ensure that the tape drive’s interface cable is fully
connected to the external port on the controller card. For internal tape
drives, check the cable connections:
a Turn off the system and attached peripherals, and disconnect the
system from the electrical outlet.
b Open the system. See "Opening the System" on page 85.
c Reseat the controller card in the expansion card slot.
d Ensure that the tape drive's interface cable is fully connected to the
tape drive and to the connector on the controller card (SAS or SCSI)
or the SATA connector on the system board.
e Ensure that a power cable is properly connected to the drive and to
the power distribution board.
f Close the system. See "Closing the System" on page 86.
g Reconnect the system to the electrical outlet, and turn on the system
and attached peripherals.
5 Run the appropriate online diagnostics tests. See "Using Online
Diagnostics" on page 165.
If you cannot resolve the problem, see "Getting Help" on page 177.
book.book Page 159 Wednesday, August 19, 2009 4:40 PM160 Troubleshooting Your System
Troubleshooting a Hard Drive
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
CAUTION: This troubleshooting procedure can destroy data stored on the hard
drive. Before you proceed, back up all files on the hard drive.
1 Run the appropriate online diagnostics test. See "Using Online
Diagnostics" on page 165.
Depending on the results of the diagnostics test, proceed as needed
through the following steps.
2 If your system has a RAID controller and your hard drives are configured in
a RAID array, perform the following steps.
a Restart the system and enter the host adapter configuration utility
program by pressing for a PERC controller or
for a SAS controller.
See the documentation supplied with the host adapter for information
about the configuration utility.
b Ensure that the hard drive(s) have been configured correctly for the
RAID array.
c Take the hard drive offline and reseat the drive. See "Removing a HotSwap Hard Drive" on page 91.
d Exit the configuration utility and allow the system to boot to the
operating system.
3 Ensure that the required device drivers for your controller card are installed
and are configured correctly. See the operating system documentation for
more information.
4 Restart the system, enter the System Setup program, and verify that the
controller is enabled and the drives appear in the System Setup program.
See "Using the System Setup Program and UEFI Boot Manager" on
page 57.
book.book Page 160 Wednesday, August 19, 2009 4:40 PMTroubleshooting Your System 161
Troubleshooting a SAS or SAS RAID Controller
NOTE: When troubleshooting a SAS or PERC controller, also see the
documentation for your operating system and the controller.
1 Run the appropriate online diagnostic test. See "Using Online Diagnostics"
on page 165.
2 Enter the System Setup program and ensure that the SAS or PERC
controller is enabled. See "Using the System Setup Program and UEFI
Boot Manager" on page 57.
3 Restart the system and press the applicable key sequence to enter the
configuration utility program:
• for a SAS controller
• for PERC controller
See the controller's documentation for information about configuration
settings.
4 Check the configuration settings, make any necessary corrections, and
restart the system.
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
5 Turn off the system and attached peripherals, and disconnect the system
from its electrical outlet.
6 Open the system. See "Opening the System" on page 85.
7 Remove the cooling shroud. See "Removing the Cooling Shroud" on
page 88.
8 Ensure that the controller card is firmly seated into the system board
connector. See "Installing an Expansion Card" on page 115
9 If you have a battery-cached PERC controller, ensure that the RAID
battery is properly connected and, if applicable, the memory module on
the PERC card is properly seated.
book.book Page 161 Wednesday, August 19, 2009 4:40 PM162 Troubleshooting Your System
10 If you have a SAS backplane, verify that the cable connections between the
SAS backplane and the SAS controller are correct. Ensure that the cables
are firmly connected to the SAS controller and the SAS backplane board.
11 Close the system. See "Closing the System" on page 86.
12 Reconnect the system to its electrical outlet, and turn on the system and
attached peripherals.
If the problem persists, see "Getting Help" on page 177.
Troubleshooting Expansion Cards
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
NOTE: When troubleshooting an expansion card, see the documentation for your
operating system and the expansion card.
1 Run the appropriate online diagnostic test. See "Using Online Diagnostics"
on page 165.
2 Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet.
3 Open the system. See "Opening the System" on page 85.
4 Verify that the installed expansion cards are compliant with the expansion
card installation guidelines. See "Expansion Card Installation Guidelines"
on page 114.
5 Ensure that each expansion card is firmly seated in its connector.
See "Installing an Expansion Card" on page 115.
6 Close the system. See "Closing the System" on page 86.
7 Reconnect the system to the electrical outlet, and turn on the system and
attached peripherals.
8 If the problem is not resolved, turn off the system and attached
peripherals, and disconnect the system from the electrical outlet.
9 Open the system. See "Opening the System" on page 85.
book.book Page 162 Wednesday, August 19, 2009 4:40 PMTroubleshooting Your System 163
10 Remove all expansion cards installed in the system. See "Removing an
Expansion Card" on page 118.
11 Close the system. See "Closing the System" on page 86.
12 Reconnect the system to the electrical outlet, and turn on the system and
attached peripherals.
13 Run the appropriate online diagnostic test.
If the tests fail, see "Getting Help" on page 177.
14 For each expansion card you removed in step 10, perform the following
steps:
a Turn off the system and attached peripherals, and disconnect the
system from the electrical outlet.
b Open the system. See "Opening the System" on page 85.
c Reinstall one of the expansion cards.
d Close the system. See "Closing the System" on page 86.
e Run the appropriate diagnostic test.
If the tests fail, see "Getting Help" on page 177.
Troubleshooting the Processor
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1 Run the appropriate online diagnostics test. See "Using Online
Diagnostics" on page 165.
2 Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet.
3 Open the system. See "Opening the System" on page 85.
4 Remove the cooling shroud. See "Removing the Cooling Shroud" on
page 88.
book.book Page 163 Wednesday, August 19, 2009 4:40 PM164 Troubleshooting Your System
5 Ensure that each processor and heat sink are properly installed.
See "Installing a Processor" on page 129.
6 Replace the cooling shroud. See "Installing the Cooling Shroud" on
page 89.
7 Close the system. See "Closing the System" on page 86.
8 Reconnect the system to the electrical outlet, and turn on the system and
attached peripherals.
9 Run the appropriate online diagnostic test.
If a problem is still indicated, see "Getting Help" on page 177.
book.book Page 164 Wednesday, August 19, 2009 4:40 PMRunning the System Diagnostics 165
Running the System Diagnostics
If you experience a problem with your system, run the diagnostics before
calling for technical assistance. The purpose of the diagnostics is to test
your system's hardware without requiring additional equipment or
risking data loss. If you are unable to fix the problem yourself, service
and support personnel can use diagnostics test results to help you
solve the problem.
Using Online Diagnostics
To assess a system problem, first use the online diagnostics. Online
Diagnostics is a suite of diagnostic programs, or test modules, that include
diagnostic tests on chassis and storage components such as hard drives,
physical memory, communications and printer ports, NICs, CMOS, and
more. If you are unable to identify the problem using the online diagnostics,
then use the embedded system diagnostics.
The files required to run the online diagnostics for systems running
supported Microsoft®
Windows®
and Linux®
operating systems are
available at support.dell.com and on the CDs that came with your system.
For information about using diagnostics, see the Dell Online Diagnostics
User's Guide.
Embedded System Diagnostics Features
The system diagnostics provides a series of menus and options for
particular device groups or devices. The system diagnostics menus and
options allow you to:
• Run tests individually or collectively
• Control the sequence of tests
• Repeat tests
book.book Page 165 Wednesday, August 19, 2009 4:40 PM166 Running the System Diagnostics
• Display, print, or save test results
• Temporarily suspend testing if an error is detected or terminate testing
when a user-defined error limit is reached
• View help messages that briefly describe each test and its parameters
• View status messages that inform you if tests are completed successfully
• View error messages that inform you of problems encountered
during testing
When to Use the Embedded System Diagnostics
If a major component or device in the system does not operate properly,
component failure may be indicated. As long as the microprocessor and the
system's input/output devices are functioning, you can use the embedded
system diagnostics to help identify the problem.
Running the Embedded System Diagnostics
The embedded system diagnostics program is run from the Unified Server
Configurator (USC) screen.
CAUTION: Use the embedded system diagnostics to test only your system. Using
this program with other systems may cause invalid results or error messages.
1 As the system boots, press .
2 Click Diagnostics in the left pane and click Launch Diagnostics in the
right pane.
The Diagnostics menu allows you to run all or specific diagnostics tests
or to exit.
book.book Page 166 Wednesday, August 19, 2009 4:40 PMRunning the System Diagnostics 167
System Diagnostics Testing Options
Click the testing option in the Main Menu window.
Using the Custom Test Options
When you select Custom Test in the Main Menu window, the Customize
window allows you to select the device(s) to be tested, select specific options
for testing, and view the test results.
Selecting Devices for Testing
The left side of the Customize window lists devices that can be tested.
Click the (+) next to a device or module to view its components. Click (+)
on any component to view the tests that are available. Clicking a device,
rather than its components, selects all of the components of the device
for testing.
NOTE: After you select all the devices and components that you want to test,
highlight All Devices and then click Run Tests.
Selecting Diagnostics Options
From the Diagnostics Options area, select the test(s) you want to run on a
device.
• Non-Interactive Tests Only — Runs only tests that require no user
intervention.
• Quick Tests Only — Runs only the quick tests on the device.
Testing Option Function
Express Test Performs a quick check of the system. This option runs
device tests that do not require user interaction.
Extended Test Performs a more thorough check of the system. This test
can take an hour or longer.
Custom Test Tests a particular device.
Information Displays test results.
book.book Page 167 Wednesday, August 19, 2009 4:40 PM168 Running the System Diagnostics
• Show Ending Timestamp — Time stamps the test log.
• Test Iterations — Selects the number of times the test is run.
• Log output file pathname — Enables you to specify the diskette drive or
USB memory key where the test log file is saved. You cannot save the file to
a hard drive.
Viewing Information and Results
The following tabs in the Customize window provide information about the
test and the test results.
• Results — Displays the test that ran and the result.
• Errors — Displays any errors that occurred during the test.
• Help — Displays information about the currently selected device,
component, or test.
• Configuration — Displays basic configuration information about the
currently selected device.
• Parameters — Displays parameters that you can set for the test.
book.book Page 168 Wednesday, August 19, 2009 4:40 PMJumpers and Connectors 169
Jumpers and Connectors
WARNING: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
System Board Jumpers
For information on resetting the password jumper to disable a password,
see "Disabling a Forgotten Password" on page 174.
Table 6-1. System Board Jumper Settings
Jumper Setting Description
PWRD_EN (default) The password feature is enabled (pins 2-4)
The password feature is disabled, and iDRAC6
local access is unlocked at the next AC power
cycle (pins 4-6)
NVRAM_CLR (default) The configuration settings are retained at system
boot (pins 3-5)
The configuration settings are cleared at the next
system boot (pins 1-3)
book.book Page 169 Wednesday, August 19, 2009 4:40 PM170 Jumpers and Connectors
System Board Connectors
Figure 6-1. System Board Jumpers and Connectors
3 4 5 10 11 12
28 26 23
1 2
25 24 21
19
27 20
6 7 8 9
13
14
15
16
17
30 29 22
31
32
33
34
35
36
37
18
book.book Page 170 Wednesday, August 19, 2009 4:40 PMJumpers and Connectors 171
Table 6-2. System Board Jumpers and Connectors
Item Connector Description
1 USB1
USB2
USB3
USB4
External USB connector 1
External USB connector 2
External USB connector 3
External USB connector 4
2 NIC1 External NIC connector 1
3 NIC2 External NIC connector 1
4 VGA External Video connector
5 COM External Serial connector
6 FAN Fan connector
7 iDRAC6 Enterprise iDRAC6 Enterprise card connector
8 PCIE_X8 PCIe connector x8 (slot 1)
9 PCIE_X16 PCIe connector x16 (slot 2)
10 PCIE_X8 PCIe connector x8 (slot 3)
11 PCIE_X1 PCIe connector x1 (slot 4)
12 PCIE_X1 PCIe connector x1 (slot 5)
13 PWRD_EN
NVRM_CLR
Password enable jumper
NVRAM clear jumper
14 BATTERY System battery
15 SATA_D SATA connector D
16 SATA_C SATA connector C
17 SATA_B SATA connector B
18 SATA_A SATA connector A
19 SATA_F SATA connector F
20 INT_USB 2 Internal USB module connector 2
21 SATA_E SATA connector E
22 INT_USB 1 Internal USB module connector 1
book.book Page 171 Wednesday, August 19, 2009 4:40 PM172 Jumpers and Connectors
23 BP_I2C Backplane I2C connector
24 iDRAC6 Express iDRAC6 Express card connector
25 HD_ACT_CARD Hard drive activity connector
26 PWR_CONN 24 pin power connector
27 12V 4 pin power connector
28 PDB_CONN Power distribution board power connector
29 CPU Processor
30 CTRL_PNL Control panel connector
31 INTRUSION Chassis intrusion switch connector
32 2 Memory module slot B1 (white release lever)
33 4 Memory module slot B2
34 6 Memory module slot B3
35 1 Memory module slot A1 (white release lever)
36 3 Memory module slot A2
37 5 Memory module slot A3
Table 6-2. System Board Jumpers and Connectors
Item Connector Description
book.book Page 172 Wednesday, August 19, 2009 4:40 PMJumpers and Connectors 173
SAS Backplane Board Connectors
Figure 6-2. SAS Backplane Board Connectors
1 hard drive connectors 0–3 2 backplane power (BKPLN)
3 SAS A connector
1
front
2
3
back
book.book Page 173 Wednesday, August 19, 2009 4:40 PM174 Jumpers and Connectors
Power Distribution Board Connectors
Disabling a Forgotten Password
The system's software security features include a system password and a setup
password, which are discussed in detail in "Using the System Setup Program."
The password jumper enables these password features or disables them and
clears any password(s) currently in use.
CAUTION: See "Protecting Against Electrostatic Discharge" in the safety
instructions that came with the system.
1 Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
2 Open the system. See "Opening and Closing the System."
1 J_PWR1 connector 2 J_PWR2 connector
1
2
book.book Page 174 Wednesday, August 19, 2009 4:40 PMJumpers and Connectors 175
3 Remove the jumper plug from the password jumper.
See Figure 6-1 to locate the password jumper (labeled "PWRD_EN") on
the system board.
4 Close the system.
5 Reconnect your system and peripherals to their electrical outlets, and turn
on the system.
The existing passwords are not disabled (erased) until the system boots
with the password jumper plug removed. However, before you assign a new
system and/or setup password, you must install the jumper plug.
NOTE: If you assign a new system and/or setup password with the jumper plug
still removed, the system disables the new password(s) the next time it boots.
6 Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
7 Open the system. See "Opening and Closing the System."
8 Install the jumper plug on the password jumper.
9 Lower the memory module shroud.
10 Close the system.
11 Reconnect your system and peripherals to their electrical outlets, and turn
on the system.
12 Assign a new system and/or setup password.
To assign a new password using the System Setup program, see "Assigning
a System Password."
book.book Page 175 Wednesday, August 19, 2009 4:40 PM176 Jumpers and Connectors
book.book Page 176 Wednesday, August 19, 2009 4:40 PMGetting Help 177
Getting Help
Contacting Dell
For customers in the United States, call 800-WWW-DELL (800-999-3355).
NOTE: If you do not have an active Internet connection, you can find contact
information on your purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options.
Availability varies by country and product, and some services may not be
available in your area. To contact Dell for sales, technical support, or
customer service issues:
1 Visit support.dell.com.
2 Verify your country or region in the Choose A Country/Region drop-down
menu at the bottom of the page.
3 Click Contact Us on the left side of the page.
4 Select the appropriate service or support link based on your need.
5 Choose the method of contacting Dell that is convenient for you.
book.book Page 177 Wednesday, August 19, 2009 4:40 PM178 Getting Help
book.book Page 178 Wednesday, August 19, 2009 4:40 PMGlossary 179
Glossary
A — Ampere(s).
AC — Alternating current.
ACPI — Advanced Configuration and Power Interface. A standard interface for
enabling the operating system to direct configuration and power management.
ambient temperature — The temperature of the area or room where the
system is located.
ANSI — American National Standards Institute. The primary organization for
developing technology standards in the U.S.
asset tag — An individual code assigned to a system, usually by an administrator,
for security or tracking purposes.
backup — A copy of a program or data file. As a precaution, back up your system’s
hard drive(s) on a regular basis.
blade — A module that contains a processor, memory, and a hard drive. The modules
are mounted into a chassis that includes power supplies and fans.
BMC — Baseboard management controller.
bootable media — A CD, diskette, or USB memory key that is used to start your
system if the system will not boot from the hard drive.
BTU — British thermal unit.
bus — An information pathway between the components of a system. Your system
contains an expansion bus that allows the processor to communicate with controllers
for the peripheral devices connected to the system. Your system also contains an
address bus and a data bus for communications between the processor and RAM.
C — Celsius.
cache — A fast storage area that keeps a copy of data or instructions for
quick data retrieval.
cm — Centimeter(s).
COMn — The device names for the serial ports on your system.
control panel — The part of the system that contains indicators and controls,
such as the power button and power indicator.
controller — A chip or expansion card that controls the transfer of data between
the processor and memory or between the processor and a peripheral device.
coprocessor — A chip that relieves the system’s processor of specific processing tasks.
A math coprocessor, for example, handles numeric processing.
CPU — Central processing unit. See processor.
DC — Direct current.
book.book Page 179 Wednesday, August 19, 2009 4:40 PM180 Glossary
DDR — Double-data rate. A technology in memory modules that potentially doubles
the data rate by transferring data on both the rising and falling pulses of a clock cycle.
device driver — A program that allows the operating system or some other program to
interface correctly with a peripheral.
DHCP — Dynamic Host Configuration Protocol. A method of automatically
assigning an IP address to a client system.
diagnostics — A comprehensive set of tests for your system.
DIMM — Dual in-line memory module. See also memory module.
DNS — Domain Name System. A method of translating Internet domain names,
such as www.example.com, into IP addresses, such as 208.77.188.166.
DRAM — Dynamic random-access memory. A system’s RAM is usually made up
entirely of DRAM chips.
driver — See device driver.
DVD — Digital versatile disc or digital video disc.
ECC — Error checking and correction.
EMI — Electromagnetic interference.
ERA — Embedded remote access. ERA allows you to perform remote,
or "out-of-band," server management on your network server using a remote
access controller.
ESD — Electrostatic discharge.
ESM — Embedded server management.
expansion bus — Your system contains an expansion bus that allows the processor to
communicate with controllers for peripherals, such as NICs.
expansion card — An add-in card, such as a NIC or SCSI adapter, that plugs into an
expansion-card connector on the system board. An expansion card adds some
specialized function to the system by providing an interface between the expansion
bus and a peripheral.
expansion-card connector — A connector on the system board or riser board for
plugging in an expansion card.
F — Fahrenheit.
FAT — File allocation table. The file system structure used by MS-DOS®
to organize
and keep track of file storage. The Microsoft® Windows®
operating systems can
optionally use a FAT file system structure.
book.book Page 180 Wednesday, August 19, 2009 4:40 PMGlossary 181
Fibre Channel — A high-speed network interface used primarily with networked
storage devices.
flash memory — A type of electronic chip that can be programmed and
reprogrammed using a software utility.
FSB — Front-side bus. The FSB is the data path and physical interface between the
processor and the main memory (RAM).
FTP — File transfer protocol.
g — Gram(s).
G — Gravities.
Gb — Gigabit(s); 1024 megabits or 1,073,741,824 bits.
GB — Gigabyte(s); 1024 megabytes or 1,073,741,824 bytes. However, when referring
to hard-drive capacity, the term is usually rounded to 1,000,000,000 bytes.
graphics mode — A video mode that can be defined as x horizontal by y vertical pixels
by z colors.
host adapter — A controller that implements communication between the system’s
bus and the peripheral device, typically a storage device.
hot-swap — The ability to insert or install a device, typically a hard drive or an internal
cooling fan, into the host system while the system is powered on and running.
Hz — Hertz.
I/O — Input/output. A keyboard is an input device, and a monitor is an output device.
In general, I/O activity can be differentiated from computational activity.
IDE — Integrated drive electronics. A standard interface between the system board
and storage devices.
iDRAC — Internet Dell Remote Access Controller. A remote access controller that
uses the Internet SCSI protocol.
IP — Internet Protocol.
IPv6 — Internet Protocol version 6.
IPX — Internet package exchange.
IRQ — Interrupt request. A signal that data is about to be sent to or received by a
peripheral device travels by an IRQ line to the processor. Each peripheral connection
must be assigned an IRQ number. Two devices can share the same IRQ assignment,
but you cannot operate both devices simultaneously.
iSCSI — Internet SCSI (see SCSI). A protocol that enables SCSI device
communication across a network or the Internet.
book.book Page 181 Wednesday, August 19, 2009 4:40 PM182 Glossary
jumper — Small blocks on a circuit board with two or more pins emerging from them.
Plastic plugs containing a wire fit down over the pins. The wire connects the pins and
creates a circuit, providing a simple and reversible method of changing the circuitry in
a board.
K — Kilo-; 1000.
Kb — Kilobit(s); 1024 bits.
KB — Kilobyte(s); 1024 bytes.
Kbps — Kilobit(s) per second.
KBps — Kilobyte(s) per second.
kg — Kilogram(s); 1000 grams.
kHz — Kilohertz.
KVM — Keyboard/video/mouse. KVM refers to a switch that allows selection of the
system from which the video is displayed and for which the keyboard and mouse are
used.
LAN — Local area network. A LAN is usually confined to the same building
or a few nearby buildings, with all equipment linked by wiring dedicated specifically
to the LAN.
LCD — Liquid crystal display.
LED — Light-emitting diode. An electronic device that lights up when a current is
passed through it.
LGA — Land grid array.
local bus — On a system with local-bus expansion capability, certain peripheral
devices (such as the video adapter circuitry) can be designed to run much
faster than they would with a traditional expansion bus. See also bus.
LOM — LAN on motherboard.
LVD — Low voltage differential.
m — Meter(s).
mA — Milliampere(s).
MAC address — Media Access Control address. Your system’s unique hardware
number on a network.
mAh — Milliampere-hour(s).
Mb — Megabit(s); 1,048,576 bits.
MB — Megabyte(s); 1,048,576 bytes. However, when referring to hard-drive capacity,
the term is often rounded to mean 1,000,000 bytes.
book.book Page 182 Wednesday, August 19, 2009 4:40 PMGlossary 183
Mbps — Megabits per second.
MBps — Megabytes per second.
MBR — Master boot record.
memory address — A specific location, usually expressed as a hexadecimal number,
in the system’s RAM.
memory module — A small circuit board containing DRAM chips that connects to the
system board.
memory — An area in your system that stores basic system data. A system can contain
several different forms of memory, such as integrated memory (ROM and RAM) and
add-in memory modules (DIMMs).
memory key — A portable flash memory storage device integrated with a USB connector.
MHz — Megahertz.
mirroring — A type of data redundancy in which a set of physical drives stores data
and one or more sets of additional drives stores duplicate copies of the data. Mirroring
functionality is provided by software. See also striping and RAID.
mm — Millimeter(s).
ms — Millisecond(s).
NAS — Network Attached Storage. NAS is one of the concepts used for implementing
shared storage on a network. NAS systems have their own operating systems,
integrated hardware, and software that are optimized to serve specific storage needs.
NIC — Network interface controller. A device that is installed or integrated in a
system to allow connection to a network.
NMI — Nonmaskable interrupt. A device sends an NMI to signal the processor about
hardware errors.
ns — Nanosecond(s).
NVRAM — Nonvolatile random-access memory. Memory that does not lose its
contents when you turn off your system. NVRAM is used for maintaining the date,
time, and system configuration information.
parity — Redundant information that is associated with a block of data.
parity stripe — In RAID arrays, a striped hard drive containing parity data.
partition — You can divide a hard drive into multiple physical sections called
partitions with the fdisk command. Each partition can contain multiple logical drives.
You must format each logical drive with the format command.
book.book Page 183 Wednesday, August 19, 2009 4:40 PM184 Glossary
PCI — Peripheral Component Interconnect. A standard for local-bus
implementation.
PDU — Power distribution unit. A power source with multiple power outlets that
provides electrical power to servers and storage systems in a rack.
peripheral — An internal or external device, such as a diskette drive or keyboard,
connected to a system.
pixel — A single point on a video display. Pixels are arranged in rows and columns to
create an image. A video resolution, such as 640 x 480, is expressed as the number of
pixels across by the number of pixels up and down.
POST — Power-on self-test. Before the operating system loads when you turn on your
system, the POST tests various system components such as RAM and hard drives.
processor — The primary computational chip inside the system that controls the
interpretation and execution of arithmetic and logic functions. Software written for
one processor must usually be revised to run on another processor. CPU is a synonym
for processor.
PXE — Preboot eXecution Environment. A way of booting a system via a LAN
(without a hard drive or bootable diskette).
RAC — Remote access controller.
RAID — Redundant array of independent disks. A method of providing data
redundancy. Some common implementations of RAID include RAID 0, RAID 1,
RAID 5, RAID 10, and RAID 50. See also mirroring and striping.
RAM — Random-access memory. The system’s primary temporary storage area for
program instructions and data. Any information stored in RAM is lost when you turn
off your system.
R-DIMM — A registered DDR3 memory module.
readme file — A text file, usually shipped with software or hardware, that contains
information supplementing or updating the product’s documentation.
read-only file — A read-only file is one that you are prohibited from editing or
deleting.
ROM — Read-only memory. Your system contains some programs essential to its
operation in ROM code. A ROM chip retains its contents even after you turn off your
system. Examples of code in ROM include the program that initiates your system’s
boot routine and the POST.
ROMB — RAID on motherboard.
SAN — Storage Area Network. A network architecture that enables remote
network-attached storage devices to appear to a server to be locally attached.
book.book Page 184 Wednesday, August 19, 2009 4:40 PMGlossary 185
SAS — Serial-attached SCSI.
SATA — Serial Advanced Technology Attachment. A standard interface between the
system board and storage devices.
SCSI — Small computer system interface. An I/O bus interface with faster data
transmission rates than standard ports.
SD card — Secure digital flash memory card.
SDRAM — Synchronous dynamic random-access memory.
sec — Second(s).
serial port — A legacy I/O port with a 9-pin connector that transfers data one bit at a
time and is most often used to connect a modem to the system.
service tag — A bar code label on the system used to identify it when you call Dell for
technical support.
SMART — Self-Monitoring Analysis and Reporting Technology. Allows hard drives to
report errors and failures to the system BIOS and then display an error message on the
screen.
SMP — Symmetric multiprocessing. Used to describe a system that has two or more
processors connected via a high-bandwidth link and managed by an operating system,
where each processor has equal access to I/O devices.
SNMP — Simple Network Management Protocol. A standard interface that allows a
network manager to remotely monitor and manage workstations.
striping — Disk striping writes data across three or more disks in an array, but only
uses a portion of the space on each disk. The amount of space used by a "stripe" is the
same on each disk used. A virtual disk may use several stripes on the same set of disks
in an array. See also guarding, mirroring, and RAID.
SVGA — Super video graphics array. VGA and SVGA are video standards for video
adapters with greater resolution and color display capabilities than previous standards.
system board — As the main circuit board, the system board usually contains most of
your system’s integral components, such as the processor(s), RAM, controllers for
peripherals, and various ROM chips.
system configuration information — Data stored in memory that tells a system
what hardware is installed and how the system should be configured for operation.
system memory — See RAM.
System Setup program — A BIOS-based program that allows you to configure your
system’s hardware and customize the system’s operation by setting features such as
password protection. Because the System Setup program is stored in NVRAM,
any settings remain in effect until you change them again.
book.book Page 185 Wednesday, August 19, 2009 4:40 PM186 Glossary
TCP/IP — Transmission Control Protocol/Internet Protocol.
termination — Some devices (such as the last device at each end of a SCSI cable)
must be terminated to prevent reflections and spurious signals in the cable. When
such devices are connected in a series, you may need to enable or disable the
termination on these devices by changing jumper or switch settings on the devices or
by changing settings in the configuration software for the devices.
TOE — TCP/IP offload engine.
U-DIMM — An unregistered (unbuffered) DDR3 memory module.
uplink port — A port on a network hub or switch used to connect to other hubs or
switches without requiring a crossover cable.
UPS — Uninterruptible power supply. A battery-powered unit that automatically
supplies power to your system in the event of an electrical failure.
USB — Universal Serial Bus. A USB connector provides a single connection point for
multiple USB-compliant devices, such as mice and keyboards. USB devices can be
connected and disconnected while the system is running.
USB memory key — See memory key.
utility — A program used to manage system resources—memory, disk drives,
or printers, for example.
V — Volt(s).
VAC — Volt(s) alternating current.
VDC — Volt(s) direct current.
VGA — Video graphics array. VGA and SVGA are video standards for video adapters
with greater resolution and color display capabilities than previous standards.
video adapter — The logical circuitry that provides (in combination with the monitor)
your system’s video capabilities. A video adapter may be integrated into the system
board or may be an expansion card that plugs into an expansion slot.
video memory — Most VGA and SVGA video adapters include memory chips in
addition to your system’s RAM. The amount of video memory installed primarily
influences the number of colors that a program can display (with the appropriate video
drivers and monitor capabilities).
video resolution — Video resolution (800 x 600, for example) is expressed as the
number of pixels across by the number of pixels up and down. To display a program
at a specific graphics resolution, you must install the appropriate video drivers and
your monitor must support the resolution.
book.book Page 186 Wednesday, August 19, 2009 4:40 PMGlossary 187
virtualization — The ability via software to share the resources of a single computer
across multiple environments. A single physical system may appear to the user as
multiple virtual systems able to host multiple operating systems.
W — Watt(s).
WH — Watt-hour(s).
XML — Extensible Markup Language. XML is a way to create common information
formats and to share both the format and the data on the World Wide Web, intranets,
and elsewhere.
ZIF — Zero insertion force.
book.book Page 187 Wednesday, August 19, 2009 4:40 PM188 Glossary
book.book Page 188 Wednesday, August 19, 2009 4:40 PMIndex 189
Index
B
batteries
troubleshooting, 152
battery
troubleshooting the RAID card
battery, 161
battery (system)
replacing, 130
blank
hard drive, 90
BMC
configuring, 76
C
CD drive
troubleshooting, 158
connectors
USB, 12, 19
video, 12, 19
contacting Dell, 177
control panel assembly
features, 12
installing, 138
LCD panel features, 14
removing, 136
cooling fans
troubleshooting, 154
cover
closing, 86
D
damaged systems
troubleshooting, 152
Dell
contacting, 177
Dell PowerEdge Diagnostics
using, 165
diagnostics
advanced testing options, 167
testing options, 167
using Dell PowerEdge
Diagnostics, 165
when to use, 166
DIMMs
See memory modules (DIMMs).
drive blank
installing, 91
removing, 90
drive carrier
hard drive, 94
E
error messages, 58
book.book Page 189 Wednesday, August 19, 2009 4:40 PMIndex 190
expansion card
troubleshooting, 162
expansion cards
installing, 115
removing, 118
expansion slots, 114
F
front-panel features, 12
G
guidelines
connecting external devices, 21
expansion card installation, 114
memory installation, 108
H
hard drive
drive carrier, 94
installing, 93
removing, 91
troubleshooting, 160
hard drives (cabled)
installing, 97
removing, 95
heat sink, 127
hot-plug
hard drives, 90
I
iDRAC card
installing, 119, 121
iDRAC Configuration Utility, 77
indicators
front-panel, 12
NIC, 21
power, 12, 22
installing
control panel assembly, 138
expansion card, 115
hard drive (cabled), 97
hard drive blank, 91
hard drives, 93
iDRAC card, 119, 121
memory modules, 111
processor, 129
SAS backplane board, 140
K
keyboards
troubleshooting, 148
L
LCD panel
features, 14
menus, 15
M
memory
book.book Page 190 Wednesday, August 19, 2009 4:40 PMIndex 191
troubleshooting, 155
memory key connector
(USB), 124
memory modules (DIMMs)
configuring, 108
installing, 111
removing, 113
messages
error messages, 58
status LCD, 25
warning, 54
microprocessor
See processor.
microprocessors
troubleshooting, 163
N
NIC
indicators, 21
NICs
troubleshooting, 149
O
options
system setup, 59
P
password
disabling, 174
setup, 74
system, 72
phone numbers, 177
POST
accessing system features, 11
power indicators, 12, 22
power supplies
indicators, 22
removing, 103, 105
replacing, 104, 106
troubleshooting, 153
processor
installing, 129
removing, 126
upgrades, 126
R
removing
control panel assembly, 136
expansion cards, 118
hard drive (cabled), 95
hard drive blank, 90
hard drive from a drive carrier, 94
hard drives, 91
memory modules, 113
power supply, 103, 105
processor, 126
SAS backplane board, 138
replacing
power supply, 104, 106
system battery, 130
book.book Page 191 Wednesday, August 19, 2009 4:40 PMIndex 192
S
safety, 147
SAS backplane board
installing, 140
removing, 138
SAS controller daughter card
troubleshooting, 161
SAS RAID controller daughter
card
troubleshooting, 161
SD card
troubleshooting, 157
securing your system, 67, 73
setup password, 74
slots
See expansion slots.
startup
accessing system features, 11
support
contacting Dell, 177
system
closing, 86
system cooling
troubleshooting, 154
system features
accessing, 11
system password, 72
system setup
options, 59
system setup program
CPU options, 62
entering, 58
keystroke, 58
memory options, 61-63
serial communications
options, 65-66
system security options, 67
system setup screens
main, 59
system startup failure, 147
T
telephone numbers, 177
TPM security, 67
troubleshooting
battery, 152
CD drive, 158
cooling fans, 154
damaged system, 152
expansion card, 162
external connections, 148
hard drive, 160
internal USB key, 157
keyboard, 148
memory, 155
microprocessors, 163
NIC, 149
power supplies, 153
SAS RAID controller daughter
card, 161
SD card, 157
system cooling, 154
system startup failure, 147
video, 148
book.book Page 192 Wednesday, August 19, 2009 4:40 PMIndex 193
wet system, 150
U
UEFI Boot Manager
entering, 69
main screen, 70
System Utilities screen, 71
UEFI Boot Settings screen, 70
upgrades
processor, 126
USB
front-panel connectors, 12
internal connector for memory
key, 124
USB key
troubleshooting, 157
V
video
front-panel connectors, 12
troubleshooting, 148
W
warning messages, 54
warranty, 55
wet system
troubleshooting, 150
book.book Page 193 Wednesday, August 19, 2009 4:40 PM194 Index
book.book Page 194 Wednesday, August 19, 2009 4:40 PM
Dell OpenManage
Server Administrator
Version 7.0
Guide d'interface de
ligne de commandeRemarques et précautions
REMARQUE : une REMARQUE indique des informations importantes qui peuvent
vous aider à mieux utiliser votre ordinateur.
PRÉCAUTION : une PRÉCAUTION vous avertit d'un risque d'endommagement du
matériel ou de perte de données en cas de non-respect des instructions données.
____________________
Les informations que contient cette publication sont sujettes à modification sans préavis.
© 2012 Dell Inc. Tous droits réservés.
La reproduction de ce document, de quelque manière que ce soit, sans l'autorisation écrite de Dell Inc.
est strictement interdite.
Marques utilisées dans ce document : Dell™, PowerEdge™ et OpenManage™ sont des marques de
Dell Inc. Microsoft
®
, Windows
®
, Active Directory
®
, MS-DOS
®
et Windows Server
®
sont des
marques ou des marques déposées de Microsoft Corporation aux États-Unis et/ou dans d'autres pays.
SUSE™ est une marque déposée de Novell, Inc. aux États-Unis et dans d'autres pays; Red Hat
®
et
Red Hat Enterprise Linux
®
sont des marques déposées de Red Hat, Inc. aux États-Unis et dans d'autres
pays. Intel
®
, Pentium
®
et Itanium
®
sont des marques déposées et Intel386™ est une marque d'Intel
Corporation aux États-Unis et/ou dans d'autres pays. AMD
®
, AMD Opteron™, AMD-V™ et
AMD PowerNow!™ sont des marques d'Advanced Micro Devices Inc. VMware
®
est une marque
déposée et ESX Server™ est une marque de VMware Inc aux États-Unis et/ou dans d'autres
juridictions. Citrix
®
, Xen
®
, XenServer
®
et XenMotion
®
sont des marques ou des marques déposées
de Citrix Systems, Inc. aux États-Unis et/ou dans d'autres pays.
D'autres marques et noms commerciaux peuvent être utilisés dans cette publication pour faire référence
aux entités revendiquant la propriété de ces marques ou de ces noms de produits. Dell Inc. rejette tout
intérêt exclusif dans les marques et les noms commerciaux autres que les siens.
2012 - 03Table des matières 3
Table des matières
1 Présentation . . . . . . . . . . . . . . . . . . . . . . 17
Présentation . . . . . . . . . . . . . . . . . . . . . . . 17
Nouveautés dans la version 7.0 . . . . . . . . . . . . . 18
Prise en charge des systèmes, des systèmes
d'exploitation et des navigateurs . . . . . . . . . 18
Nouvelles fonctionnalités . . . . . . . . . . . . . 19
Utilisation des commandes CLI à partir des invites
de commande Windows . . . . . . . . . . . . . . . . 20
Commandes CLI principales . . . . . . . . . . . . . . 21
Vérification d'erreur et messages d'erreur de
la CLI . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Messages de réussite . . . . . . . . . . . . . . . 22
Messages d'échec . . . . . . . . . . . . . . . . . 23
Écriture de scripts et comparaison avec la CLI . . . . 25
Présentation générale de la syntaxe
des commandes . . . . . . . . . . . . . . . . . . . . . 26
2 Utilisation de la commande omhelp . . . . 29
Exemples de commandes d'aide . . . . . . . . . . . . 294 Table des matières
3 omreport : affichage de l'état du
système à l'aide de Instrumentation
Service 33
Conventions pour les tableaux de paramètres . . . 34
Résumé de la commande omreport . . . . . . . . . . . 34
Aide de la commande omreport . . . . . . . . . . . . . 42
omreport modularenclosure . . . . . . . . . . . . . . . 42
omreport about . . . . . . . . . . . . . . . . . . . . . 43
Commandes omreport chassis ou
omreport mainsystem . . . . . . . . . . . . . . . . . . 44
omreport chassis ou omreport mainsystem . . . . 44
omreport chassis acswitch ou omreport
mainsystem acswitch . . . . . . . . . . . . . . . 45
omreport chassis batteries ou omreport
mainsystem batteries . . . . . . . . . . . . . . . . 46
omreport chassis bios ou omreport
mainsystem bios . . . . . . . . . . . . . . . . . . 46
omreport chassis biossetup ou omreport
mainsystem biossetup . . . . . . . . . . . . . . . 47
omreport chassis currents ou omreport
mainsystem currents . . . . . . . . . . . . . . . . 53
omreport chassis removableflashmedia ou
omreport mainsystem removableflashmedia . . . 53
omreport chassis fans ou omreport
mainsystem fans . . . . . . . . . . . . . . . . . . 54
omreport chassis firmware ou omreport
mainsystem firmware . . . . . . . . . . . . . . . . 55
omreport chassis frontpanel ou omreport
mainsystem frontpanel . . . . . . . . . . . . . . . 55
omreport chassis fru ou omreport
mainsystem fru . . . . . . . . . . . . . . . . . . . 56
omreport chassis hwperformance ou
omreport mainsystem hwperformance . . . . . . 56Table des matières 5
omreport chassis info ou omreport
mainsystem info . . . . . . . . . . . . . . . . . . 57
omreport chassis intrusion . . . . . . . . . . . . . 57
omreport chassis leds ou omreport
mainsystem leds . . . . . . . . . . . . . . . . . . 58
omreport chassis memory ou omreport
mainsystem memory . . . . . . . . . . . . . . . . 59
omreport chassis nics ou omreport
mainsystem nics . . . . . . . . . . . . . . . . . . 60
omreport chassis ports ou omreport
mainsystem ports . . . . . . . . . . . . . . . . . . 62
omreport chassis processors ou
omreport mainsystem processors . . . . . . . . . 62
omreport chassis pwrmanagement ou
omreport mainsystem pwrmanagement . . . . . . 66
omreport chassis pwrmonitoring ou
omreport mainsystem pwrmonitoring . . . . . . . 67
omreport chassis pwrsupplies ou
omreport mainsystem pwrsupplies . . . . . . . . 71
omreport chassis remoteaccess ou
omreport mainsystem remoteaccess . . . . . . . 71
omreport chassis slots ou omreport
mainsystem slots . . . . . . . . . . . . . . . . . . 72
omreport chassis temps ou omreport
mainsystem temps . . . . . . . . . . . . . . . . . 73
omreport chassis volts ou omreport
mainsystem volts . . . . . . . . . . . . . . . . . . 73
Commandes omreport system ou
omreport servermodule . . . . . . . . . . . . . . . . . 74
omreport system ou omreport servermodule . . . 74
Commandes d'affichage des journaux . . . . . . 75
omreport system alertaction ou omreport
servermodule alertaction . . . . . . . . . . . . . 76
omreport system assetinfo ou omreport
servermodule assetinfo . . . . . . . . . . . . . . 786 Table des matières
omreport system events ou omreport
servermodule events . . . . . . . . . . . . . . . . 78
omreport system operatingsystem ou
omreport servermodule operatingsystem . . . . . 81
omreport system pedestinations ou
omreport servermodule pedestinations . . . . . . 81
omreport system platformevents ou
omreport servermodule platformevents . . . . . . 84
omreport system recovery ou omreport
servermodule recovery . . . . . . . . . . . . . . . 84
omreport system shutdown ou omreport
servermodule shutdown . . . . . . . . . . . . . . 84
omreport system summary ou omreport
servermodule summary . . . . . . . . . . . . . . 84
omreport system thrmshutdown ou
omreport servermodule thrmshutdown . . . . . . 93
omreport system version ou omreport
servermodule version . . . . . . . . . . . . . . . 93
Commandes omreport preferences . . . . . . . . . . . 95
4 omconfig : Gestion des composants
à l'aide de Instrumentation Service 97
Conventions pour les tableaux de paramètres . . . 98
Résumé de la commande omconfig . . . . . . . . . . . 98
Aide pour la commande omconfig . . . . . . . . . . . 104
omconfig about . . . . . . . . . . . . . . . . . . . . . 105
omconfig chassis ou omconfig mainsystem . . . . . . 106
omconfig chassis biossetup ou omconfig
mainsystem biossetup . . . . . . . . . . . . . . . 106
omconfig chassis currents ou omconfig
mainsystem currents . . . . . . . . . . . . . . . . 133Table des matières 7
omconfig chassis fans ou omconfig
mainsystem fans . . . . . . . . . . . . . . . . . . 134
omconfig chassis frontpanel ou omconfig
mainsystem frontpanel . . . . . . . . . . . . . . . 135
omconfig chassis info ou omconfig
mainsystem info . . . . . . . . . . . . . . . . . . 137
omconfig chassis leds ou omconfig
mainsystem leds . . . . . . . . . . . . . . . . . . 139
omconfig chassis memorymode ou
omconfig mainsystem memorymode . . . . . . . . 139
omconfig chassis pwrmanagement ou
omconfig mainsystem pwrmanagement . . . . . . 141
omconfig chassis pwrmonitoring ou
omconfig mainsystem pwrmonitoring . . . . . . . 144
omconfig chassis remoteaccess ou
omconfig mainsystem remoteaccess . . . . . . . 146
omconfig chassis temps ou omconfig
mainsystem temps . . . . . . . . . . . . . . . . . 161
omconfig chassis volts ou omconfig
mainsystem volts . . . . . . . . . . . . . . . . . . 163
omconfig preferences . . . . . . . . . . . . . . . . . . 164
omconfig preferences cdvformat . . . . . . . . . 164
omconfig preferences dirservice . . . . . . . . . 165
omconfig preferences snmp . . . . . . . . . . . . 166
omconfig preferences useraccess . . . . . . . . 167
omconfig preferences webserver . . . . . . . . . 168
omconfig system ou omconfig servermodule . . . . . . 170
omconfig system alertaction ou omconfig
servermodule alertaction . . . . . . . . . . . . . 170
Commandes pour effacer le contenu
des journaux . . . . . . . . . . . . . . . . . . . . 176
omconfig system pedestinations ou
omconfig servermodule pedestinations . . . . . . 177
omconfig system platformevents ou
omconfig servermodule platformevents . . . . . . 1778 Table des matières
omconfig system events ou omconfig
servermodule events . . . . . . . . . . . . . . . . 182
omconfig system webserver ou omconfig
servermodule webserver . . . . . . . . . . . . . . 185
omconfig system recovery ou omconfig
servermodule recovery . . . . . . . . . . . . . . . 185
omconfig system shutdown ou omconfig
servermodule shutdown . . . . . . . . . . . . . . 186
omconfig system thrmshutdown ou omconfig
servermodule thrmshutdown . . . . . . . . . . . . 188
5 omconfig system ou servermodule
assetinfo : Modification des valeurs
de coût de possession . . . . . . . . . . . . . 189
Niveau utilisateur requis pour l'ajout
d'informations sur l'inventaire . . . . . . . . . . . 189
Ajout d'informations sur l'acquisition . . . . . . . . . 190
Exemples de commandes d'ajout
d'informations sur l'acquisition . . . . . . . . . . 191
Ajout d'informations sur la dépréciation . . . . . . . . 192
Exemples de commandes pour l'ajout
d'informations sur la dépréciation . . . . . . . . . 193
Ajout d'informations sur la garantie prorogée . . . . . 194
Exemple de commande pour l'ajout
d'informations sur la garantie prorogée . . . . . . 195
Ajout d'informations sur le crédit-bail . . . . . . . . . 195
Exemples de commandes pour l'ajout
d'informations sur le crédit-bail . . . . . . . . . . 196
Ajout d'informations sur la maintenance . . . . . . . . 197
Exemples de commandes pour l'ajout
d'informations sur la maintenance . . . . . . . . . 198Table des matières 9
Ajout d'informations sur la sous-traitance . . . . . . . 199
Exemples de commandes pour l'ajout
d'informations sur la
sous-traitance . . . . . . . . . . . . . . . . . . . 200
Ajout d'informations sur le propriétaire . . . . . . . . 200
Exemples de commandes pour l'ajout
d'informations sur le propriétaire . . . . . . . . . 201
Ajout d'informations sur le contrat de service . . . . . 202
Exemples de commandes pour l'ajout
d'informations sur le service . . . . . . . . . . . . 203
Ajout d'informations sur l'assistance . . . . . . . . . 203
Exemples de commandes d'ajout
d'informations sur l'assistance . . . . . . . . . . 204
Ajout d'informations sur le système . . . . . . . . . . 205
Exemples de commandes pour l'ajout
d'informations sur le système . . . . . . . . . . . 206
Ajout d'informations sur la garantie . . . . . . . . . . 206
Exemples de commandes pour l'ajout
d'informations sur la garantie . . . . . . . . . . . 207
6 Utilisation du service
Storage Management 209
Syntaxe des commandes CLI . . . . . . . . . . . . . . 209
Syntaxe des éléments de commande obligatoires,
optionnels et variables . . . . . . . . . . . . . . . . . 211
Privilèges utilisateur pour omreport storage et
omconfig storage . . . . . . . . . . . . . . . . . . . . 21210 Table des matières
7 Commandes omreport storage . . . . . . . 213
Condition du disque physique avec omreport . . . . . 214
Obtention de la condition du disque virtuel
avec omreport . . . . . . . . . . . . . . . . . . . . . . 216
obtention de la condition du contrôleur
avec omreport . . . . . . . . . . . . . . . . . . . . . . 217
Condition de l'enceinte avec omreport . . . . . . . . . 218
Condition du capteur de température
avec omreport . . . . . . . . . . . . . . . . . . . 219
Condition du ventilateur avec omreport . . . . . . 220
Obtention de la condition de l'alimentation
avec omreport . . . . . . . . . . . . . . . . . . . 221
Condition du module EMM avec omreport . . . . . 222
Rapport sur l’occupation des logement
d’enceinte avec omreport . . . . . . . . . . . . . 223
Obtention de la condition de la batterie
avec omreport . . . . . . . . . . . . . . . . . . . . . . 223
Obtention d'informations globales avec omreport
(condition d'arrêt thermique SMART, stratégie
de protection de disques de secours) . . . . . . . . . . 224
Condition des connecteurs avec omreport . . . . . . . 225
Condition des cachecades avec omreport . . . . . . . 226
8 Commandes omconfig storage . . . . . . . 227
Commandes de disque physique omconfig . . . . . . . 228
Clignotement de la LED d'un disque physique
avec omconfig . . . . . . . . . . . . . . . . . . . 229
Arrêt du clignotement de la LED d'un disque
physique avec omconfig . . . . . . . . . . . . . . 230Table des matières 11
Préparation au retrait d'un disque physique
avec omconfig . . . . . . . . . . . . . . . . . . . 231
Effacement sécurisé instantané d'un disque
physique avec omconfig . . . . . . . . . . . . . . 232
Initialisation d'un disque physique
avec omconfig . . . . . . . . . . . . . . . . . . . 233
Déconnexion d'un disque physique
avec omconfig . . . . . . . . . . . . . . . . . . . 233
Connexion d'un disque physique
avec omconfig . . . . . . . . . . . . . . . . . . . 234
Attribution d'un disque de secours
global avec omconfig . . . . . . . . . . . . . . . 235
Recréation d'un disque physique
avec omconfig . . . . . . . . . . . . . . . . . . . 236
Annulation de la recréation d'un disque
physique avec omconfig . . . . . . . . . . . . . . 237
Annulation du remplacement d'un membre
avec omconfig . . . . . . . . . . . . . . . . . . . 238
Suppression d'un disque physique
avec omconfig . . . . . . . . . . . . . . . . . . . 238
Annulation de la suppression d'un
disque physique avec omconfig . . . . . . . . . . 239
Activation du cache en écriture du
périphérique avec omconfig . . . . . . . . . . . . 240
Désactiver le cache en écriture du
périphérique avec omconfig . . . . . . . . . . . . 240
Exportation du journal de fiabilité
avec omconfig . . . . . . . . . . . . . . . . . . . 241
Conversion du disque RAID en disque non
RAID avec omconfig . . . . . . . . . . . . . . . . 242
Conversion du disque non RAID en disque
RAID avec omconfig . . . . . . . . . . . . . . . . 243
Commandes de disque virtuel omconfig . . . . . . . . 243
Vérification de la cohérence avec omconfig . . . 245
Annulation de la vérification de la cohérence
avec omconfig . . . . . . . . . . . . . . . . . . . 24512 Table des matières
Interruption temporaire de la vérification de
la cohérence avec omconfig . . . . . . . . . . . . 246
Reprise de la vérification de la cohérence
avec omconfig . . . . . . . . . . . . . . . . . . . 246
Clignotement de la LED d'un disque virtuel
avec omconfig . . . . . . . . . . . . . . . . . . . 247
Arrêt du clignotement de la LED d'un disque
virtuel avec omconfig . . . . . . . . . . . . . . . 248
Initialisation d'un disque virtuel avec omconfig . . 248
Initialisation rapide d'un disque virtuel
avec omconfig . . . . . . . . . . . . . . . . . . . 249
Initialisation lente d'un disque virtuel
avec omconfig . . . . . . . . . . . . . . . . . . . 250
Annulation de l'initialisation d'un disque virtuel
avec omconfig . . . . . . . . . . . . . . . . . . . 251
Annulation de l'initialisation en arrière-plan
avec omconfig . . . . . . . . . . . . . . . . . . . 251
Attribution d'un disque de secours dédié
avec omconfig . . . . . . . . . . . . . . . . . . . 252
Suppression d'un disque virtuel
avec omconfig . . . . . . . . . . . . . . . . . . . 253
Formatage d'un disque virtuel avec omconfig . . . 254
Reconfiguration de disques virtuels
avec omconfig . . . . . . . . . . . . . . . . . . . 254
Disque virtuel sécurisé avec
Virtual Disk omconfig . . . . . . . . . . . . . . . . 256
omconfig Clear Virtual Disk Bad Blocks . . . . . . 256
Modification de la règle d'un disque
virtuel avec omconfig . . . . . . . . . . . . . . . 257
Remplacer un disque virtuel membre
avec omconfig . . . . . . . . . . . . . . . . . . . 258
Changement de nom d'un disque virtuel
avec omconfig . . . . . . . . . . . . . . . . . . . 259
Commandes omconfig pour contrôleur . . . . . . . . . 259
Nouvelle analyse du contrôleur
avec omconfig . . . . . . . . . . . . . . . . . . . 262Table des matières 13
Activation de l'alarme du contrôleur
avec omconfig . . . . . . . . . . . . . . . . . . . 263
Désactivation de l'alarme du contrôleur
avec omconfig . . . . . . . . . . . . . . . . . . . 263
Désactivation de l'alarme du contrôleur
avec omconfig . . . . . . . . . . . . . . . . . . . 264
Test de l'alarme du contrôleur avec omconfig . . 264
Redéfinition de la configuration du
contrôleur avec omconfig . . . . . . . . . . . . . 265
Création d'un disque virtuel avec omconfig . . . . 265
Définition du taux de recréation du contrôleur
avec omconfig . . . . . . . . . . . . . . . . . . . 272
Modification des propriétés du contrôleur
avec omconfig . . . . . . . . . . . . . . . . . . . 272
Supprimer la mémoire cache préservée
avec omconfig . . . . . . . . . . . . . . . . . . . 273
Création de la clé de cryptage avec omconfig . . 274
Changer la clé de cryptage avec omconfig . . . . 274
Supprimer la clé de cryptage avec omconfig . . . 275
Définition du taux d'initialisation en arrière-plan
avec omconfig . . . . . . . . . . . . . . . . . . . 275
Définition du taux de reconstruction avec omconfig 276
Définition du taux de vérification de la cohérence
avec omconfig . . . . . . . . . . . . . . . . . . . 276
Exportation du journal du contrôleur
avec omconfig . . . . . . . . . . . . . . . . . . . 277
Importation de la configuration étrangère
avec omconfig . . . . . . . . . . . . . . . . . . . 278
Importation de configuration étrangère
avec omconfig . . . . . . . . . . . . . . . . . . . 278
Importation ou récupération de la
configuration étrangère avec omconfig . . . . . . 279
Suppression d'une configuration étrangère
avec omconfig . . . . . . . . . . . . . . . . . . . 279
Gestion de l'alimentation des disques physiques
avec omconfig . . . . . . . . . . . . . . . . . . . 28014 Table des matières
Définition du mode de lecture cohérente
avec omconfig . . . . . . . . . . . . . . . . . . . 281
Démarrage de la lecture cohérente
avec omconfig . . . . . . . . . . . . . . . . . . . 281
Arrêt de la lecture cohérente avec omconfig . . . 282
Créer le cachecade avec omconfig . . . . . . . . 282
Activer le contrôleur LKM avec omconfig . . . . . 283
Affecter de nouvelles fonctions au contrôleur
LKM omconfig . . . . . . . . . . . . . . . . . . . 283
Conversion de plusieurs disques RAID en
disques non RAID avec omconfig . . . . . . . . . 284
Conversion de plusieurs disques non RAID
en disques RAID avec omconfig . . . . . . . . . . 284
Commandes d'enceinte avec omconfig . . . . . . . . . 285
Activation de l'alarme de l'enceinte
avec omconfig . . . . . . . . . . . . . . . . . . . 286
Désactivation de l'alarme de l'enceinte
avec omconfig . . . . . . . . . . . . . . . . . . . 286
Définition du numéro d'inventaire d'une enceinte
avec omconfig . . . . . . . . . . . . . . . . . . . 287
Définition du nom d'inventaire d'une enceinte
avec omconfig . . . . . . . . . . . . . . . . . . . 288
Définition des seuils de capteur de température
avec omconfig . . . . . . . . . . . . . . . . . . . 288
Réinitialisation des seuils de capteur de
température avec omconfig . . . . . . . . . . . . 289
Définition des seuils de tous les capteurs de
température avec omconfig . . . . . . . . . . . . 290
Réinitialisation des seuils de tous les capteurs
de température avec omconfig . . . . . . . . . . 291
Clignotement de LED avec omconfig . . . . . . . . 291
Commandes de batterie omconfig . . . . . . . . . . . 292
Démarrage du cycle de charge/décharge de
la batterie avec omconfig . . . . . . . . . . . . . 292Table des matières 15
Report du cycle de charge/décharge de la
batterie avec omconfig . . . . . . . . . . . . . . 293
Commandes omconfig globales . . . . . . . . . . . . . 293
Activation de l'arrêt thermique SMART
avec la commande globale omconfig . . . . . . . 294
Désactivation de l'arrêt thermique SMART
avec la commande globale omconfig . . . . . . . 295
Nouvelle analyse globale du contrôleur
avec omconfig . . . . . . . . . . . . . . . . . . . 295
Définition de la stratégie de protection
des disques de secours omconfig . . . . . . . . . 296
Commandes de connecteur omconfig . . . . . . . . . 297
Nouvelle analyse d'un connecteur
avec omconfig . . . . . . . . . . . . . . . . . . . 297
Commandes omconfig Cachecade . . . . . . . . . . . 298
Activation du clignotement du
Cachecade omconfig . . . . . . . . . . . . . . . 298
Arrêt du clignotement du Cachecade
avec omconfig . . . . . . . . . . . . . . . . . . . 299
Supprimer un cachecade avec omconfig . . . . . 299
Redimensionner un cachecade
avec omconfig . . . . . . . . . . . . . . . . . . . 300
Renommer un cachecade avec omconfig . . . . . 301
9 Utilisation des résultats des
commandes CLI 303
Options de sortie pour les résultats
de commandes . . . . . . . . . . . . . . . . . . . . . 303
Contrôle de l'affichage des résultats
de commandes . . . . . . . . . . . . . . . . . . . . . 30416 Table des matières
Écriture des résultats des commandes
dans un fichier . . . . . . . . . . . . . . . . . . . . . . 304
Enregistrement des résultats d'une commande
dans un fichier qui peut être remplacé . . . . . . 305
Ajout des résultats de commande à un
fichier existant . . . . . . . . . . . . . . . . . . . 306
Sélection d'un format pour les résultats des
commandes CLI . . . . . . . . . . . . . . . . . . . . . 307
Liste (.lst) . . . . . . . . . . . . . . . . . . . . . . 308
Table (.tbl) . . . . . . . . . . . . . . . . . . . . . . 308
Valeurs séparées par des
points-virgules (ssv) . . . . . . . . . . . . . . . . 309
Format à délimiteur personnalisé (.cdv) . . . . . . 310
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311Présentation 17
Présentation
Présentation
Dell OpenManage Server Administrator (OMSA) fournit une solution de
gestion de systèmes un-à-un complète, pouvant être utilisée de deux façons :
depuis une interface utilisateur graphique (IUG) intégrée faisant appel à un
navigateur Web ou depuis une interface de ligne de commande (CLI) via le
système d'exploitation. Server Administrator, conçu pour les administrateurs
système, leur permet de gérer les systèmes localement et à distance sur un
réseau. Il leur permet également de se concentrer sur la gestion de l'ensemble
de leur réseau grâce à une gestion de systèmes un-à-un complète.
Dans le contexte Server Administrator, un système signifie un système
autonome, un système ayant des unités de stockage réseau connectées dans
un châssis séparé ou un système lame composé d'un ou plusieurs modules de
serveur dans une enceinte modulaire.
Server Administrator permet de gérer et d'administrer facilement des
systèmes locaux et distants via un ensemble complet de services de gestion
intégrés. Server Administrator est le seul à être installé sur le système géré.
Il est accessible à la fois localement et à distance depuis la page d'accueil de
Server Administrator. Accédez aux systèmes surveillés à distance à l'aide des
connexions distantes, LAN ou sans fil.
Les fonctions de configuration permettent à Server Administrator d'effectuer
les tâches essentielles décrites de façon détaillée dans les sections suivantes.
Ce guide CLI répertorie toutes les commandes qui s'appliquent à Server
Administrator et Storage Management.18 Présentation
Les fonctions de compte rendu et d'affichage permettent de récupérer l'état
d'ensemble de l'intégrité des systèmes du réseau. Au niveau des composants,
vous pouvez afficher des informations sur les tensions, les températures, la
vitesse de rotation des ventilateurs (tr/min), le fonctionnement de la mémoire
et plusieurs autres détails cruciaux sur les composants. Vous pouvez afficher
un rapport détaillé concernant le coût de possession (CTP) du système dans
l'affichage résumé. Vous pouvez récupérer des informations sur le BIOS, le
micrologiciel, le système d'exploitation et tous les logiciels installés.
REMARQUE : utilisez la CLI au lieu de la page d'accueil de Server Administrator et
désactivez le serveur Web de Server Administrator aux fins de cryptage. La CLI
n'utilise pas le Web Server. Utilisez la commande omconfig system webserver
action=stop pour arrêter Web Server. Web Server démarre automatiquement après
l'amorçage, cette commande doit donc être émise chaque fois que le système
démarre. Pour en savoir plus, voir « omconfig system webserver ou omconfig
servermodule webserver », à la page 185.
REMARQUE : après avoir installé le logiciel Dell OpenManage Server Administrator,
n'oubliez pas de vous déconnecter, puis de vous reconnecter pour réinitialiser le
chemin permettant d'accéder aux utilitaires de la CLI de Dell OpenManage.
REMARQUE : pour des informations sur les termes employés dans ce document,
consultez le Glossaire sur le site Web support.dell.com.
Nouveautés dans la version 7.0
Les points les plus intéressants d'OpenManage Server Administrator 7.0 :
Prise en charge des systèmes, des systèmes d'exploitation et des
navigateurs
Prise en charge supplémentaire des fonctionnalités suivantes :
• Système — systèmes Dell PowerEdge yx2x
REMARQUE : ici, y représente des lettres, par exemple, M, R ou T, et x
représente des chiffres.
• Systèmes d'exploitation ;
– SUSE Enterprise Linux 11 SP2 (64 bits)
– VMware ESXi 5,0 P1 Présentation 19
• Navigateurs :
– Internet Explorer 9.0,
– Mozilla Firefox 7.0 et 6.0
Prise en charge dépréciée des fonctionnalités suivantes :
• Système — systèmes Dell PowerEdge xx8x
• Système d'exploitation — Microsoft Windows Server 2003
• Navigateur — Mozilla Firefox 3.6
Nouvelles fonctionnalités
Les nouvelles fonctionnalités sont les suivantes :
• Attributs BIOS regroupés pour la configuration et l'établissement des
rapports selon le BIOS du système et les systèmes PowerEdge yx2x.
• Mots de passe de système et de configuration définis par l'intermédiaire
d'OMSA. Une fois le mot de passe défini, entrez-le pour chaque
configuration d'attribut du BIOS.
• Attributs BIOS sous licence (IPv6, bilan de puissance, DNS dynamique et
carte réseau dédiée) disponibles uniquement si la licence appropriée est
installée.
REMARQUE : les commandes power profile, bootorder et memorymode ne
sont pas prises en charge sur les systèmes yx2x.
• Augmentation de la limite du minuteur de surveillance pour la
récupération automatique du système (de 480 secondes à 720 secondes).
• Quatre événements de plateforme supplémentaires pour le module SD
interne.
• Sélection du réseau principal et de basculement disponible pour les cartes
réseau distantes (iDRAC7).
• Rapport sur la version pour le micrologiciel Power Supplies Unit (PSU).
• Noms abrégés pour une analyse CLI simplifiée.
• Version JRE mise à niveau (version1.6, mise à jour 30).
• Paramètres d'économie d'énergie avec des modes d'économie d'énergie
supplémentaires dans la tâche de contrôleur Gérer l'alimentation des
disques physiques.20 Présentation
• Plusieurs fonds de panier et contrôleurs internes sur les systèmes
PoweEdge yx2x.
REMARQUE : la création des disques virtuels s'étendant sur plusieurs fonds
de panier configurés avec des contrôleurs différents n'est pas prise en
charge. Sur certains systèmes Dell PowerEdge yx2x, vous pouvez utiliser les
adaptateurs PERC H710 mini et H710P comme contrôleur secondaire pour
plusieurs configurations de contrôleurs internes.
• Prise en charge des nouvelles tâches de contrôleur : la capacité de
conversion des disques en disques non RAID et des disques prêts pour le
RAID, et de conversion des disques prêts pour le RAID en disques non
RAID et inversement sur la carte Dell PERC H310.
• Adaptateur de bande interne (ITA) pour les contrôleurs non RAID LSI
PCI-e U320 SCSI.
• Gestion des périphériques pour le disque SSD PCI Express (PCIe SSD).
• Gestion de l'alimentation des disques physiques pour la fonctionnalité
Lecteurs configurés sur les contrôleurs PERC H710, PERC H710P et
PERC H810.
• Selon la recommandation de Citrix, la prise en charge dépréciée du serveur
Web, sur les serveurs gérés par Citrix XenServer 6.0, pour charger le
domaine 0 (dom0) avec des opérations de ressource restreintes.
REMARQUE : pour obtenir la liste des systèmes d'exploitation pris en charge, voir
la matrice de prise en charge logicielle des systèmes Dell. Pour accéder à ce
document, rendez-vous sur support.dell.com/manuals, cliquez sur Software et
sélectionnez le produit.
REMARQUE : les commandes CLI ne sont pas prises en charge sur les systèmes
dotés du système d'exploitation VMware ESXi.
Utilisation des commandes CLI à partir des
invites de commande Windows
Si vous exécutez le système d'exploitation Microsoft Windows, utilisez
l'invite de commande 32 bits pour envoyer une commande CLI de Server
Administrator. Vous pouvez accéder à l'invite de la commande 32 bits à l'aide
d'une des méthodes suivantes :
• Cliquez sur Démarrer→ Programmes→ Accessoires→ Invite de
commande Présentation 21
• Cliquez sur Démarrer→ Exécuter et tapez cmd.exe
REMARQUE : n'entrez pas command dans la boîte de dialogue Exécuter pour
lancer une fenêtre de ligne de commande ; ceci active l'émulateur command.com
de MS-DOS qui dispose de contraintes de variables d'environnement susceptibles
de causer des problèmes délicats avec la CLI.
Commandes CLI principales
Les commandes qui exécutent les fonctions de Server Administrator sont :
• omconfig
• omhelp
• omreport
La commande omconfig écrit les valeurs attribuées aux propriétés d'un objet.
Spécifiez les valeurs des seuils d'avertissements sur les composants ou l'action
prescrite que le système doit exécuter lorsqu'un certain avertissement ou
échec se produit. Vous pouvez également utiliser la commande omconfig
pour attribuer des valeurs spécifiques aux paramètres d'information sur
l'inventaire du système, par exemple, le prix d'achat du système, son numéro
d'inventaire ou son emplacement.
La commande omhelp affiche un bref texte d'aide pour les commandes CLI.
L'équivalent raccourci de la commande omhelp est la commande pour
laquelle vous souhaitez de l'aide suivie de -?. Par exemple, pour afficher l'aide
de la commande omreport, entrez l'une des commandes suivantes :
omhelp omreport
omreport -?
La commande omreport affiche les rapports des informations de gestion sur
le système.
REMARQUE : pour un résumé général des commandes CLI, tapez omhelp.
La Tableau 1-1 répertorie les commandes CLI principales utilisées par Server
Administrator. Ce guide contient une section pour chaque commande
principale. 22 Présentation
REMARQUE : les commandes omupdate ne sont plus prises en charge par Server
Administrator et ont été remplacées par les commandes des progiciels Dell Update
Package ou de l'utilitaire Server Update Utility. Pour mettre à jour les différents
composants, téléchargez le progiciels Dell Update Package et exécutez /s [/f]. Pour des informations supplémentaires sur la syntaxe CLI
correspondante, consultez le Guide d'utilisation des progiciels Dell Update
Packages pour les systèmes d'exploitation ou le Guide d'utilisation de l'utilitaire
Dell OpenManage Server Update Utility sur le site Web support.dell.com/manuals.
Parmi les rubriques concernant la CLI :
• « Utilisation des résultats des commandes CLI », à la page 303
Vérification d'erreur et messages d'erreur de
la CLI
Quand vous entrez des commandes CLI, la CLI vérifie si leur syntaxe est
correcte. Si vous entrez une commande et qu'elle s'exécute correctement, un
message s'affiche, l'indiquant.
Messages de réussite
Lorsque vous entrez une commande omconfig correcte, les données de ce
composant s'affichent.
Tableau 1-1. Commandes CLI et sections de ce guide
Commande CLI
principale
Titre de la section Voir aussi
omconfig « omconfig : Gestion des
composants à l'aide de
Instrumentation Service », à la
page 97
« omconfig system ou
servermodule assetinfo :
Modification des valeurs de coût
de possession », à la page 189
omhelp « Utilisation de la commande
omhelp », à la page 29
omreport « omreport : affichage de l'état du
système à l'aide de Instrumentation
Service », à la page 33Présentation 23
Les exemples de commande omconfig suivants montrent des commandes
CLI valides et leurs messages de réussite :
Commande :
omconfig chassis temps index=0 warnthresh=default
Message :
Temperature probe warning threshold value(s) set
successfully. (Les valeurs des seuils d'avertissement du capteur de
température ont été définies.)
Commande :
omconfig chassis biossetup attribute=numlock
setting=on
Message :
BIOS setup configured successfully. Change will
take effect after the next reboot. (Le BIOS a été
configuré. Les changements deviennent effectifs après le prochain
démarrage.)
Commande :
omconfig system assetinfo info=depreciation
duration=6
Message :
Asset information set successfully. (Les informations
sur l'inventaire ont été définies.)
REMARQUE : en raison des limitations, certaines commandes ne modifient pas les
paramètres système même si les commandes sont exécutées avec succès. Ce
comportement est normal.
Messages d'échec
Les messages d'échec de la CLI expliquent pourquoi certaines commandes
n'aboutissent pas. L'échec d'une commande peut souvent s'expliquer par des
erreurs de syntaxe ou l'absence de certains composants. Bon nombre de
messages d'erreur fournissent des informations de syntaxe pour exécuter la
commande avec succès.24 Présentation
Si vous exécutez une commande pour une fonction ou pour un composant
absent de la configuration du système, le message d'erreur indique que le
composant est absent.
Commande :
omconfig chassis volts index=3 minwarnthresh=
3.3000
Exemple de message :
Error! Number with up to 3 digits after decimal
point expected, read 3.3000. (Erreur ! Nombre à trois
décimales attendu, lu : 3,3000.)
La valeur donnée par la commande spécifie plus de
3 décimales. Une valeur valide de seuil minimal
d'avertissement de tension contient au maximum
3 décimales.
Entrez :
omconfig chassis volts index=3 minwarnthresh=3.300
Lorsque vous entrez la nouvelle commande avec trois décimales, vous recevez
un autre message d'erreur.
Error! This voltage probe min warning threshold
must be between 11.400 and 12.480. (Erreur ! Le seuil
minimal d'avertissement de ce capteur de tension doit être compris
entre 11,400 et 12,480.)
Commande révisée :
omconfig chassis volts index=3 minwarnthresh=
11.500
Message :
Voltage probe warning threshold(s) set
successfully. (Les seuils d'avertissement du capteur de tension ont
été définis.)Présentation 25
Écriture de scripts et comparaison avec la CLI
La CLI de Server Administrator permet aux administrateurs d'écrire des
fichiers de commandes pour le système d'exploitation. Dans une entreprise
équipée de plusieurs systèmes, un administrateur peut écrire un script de
configuration pour spécifier les seuils d'avertissement pour chacun des
principaux composants d'un système et définir une série d'actions qu'il veut
que le système entreprenne en cas d'événement d'avertissement ou de panne.
L'administrateur pourrait aussi écrire un script afin que le système s'arrête
dans les cas les plus graves pour éviter d'être endommagé. L'administrateur
peut ensuite distribuer le script et l'exécuter sur de nombreux systèmes gérés
en même temps. Un tel scénario permet de configurer facilement les
nouveaux systèmes acquis par une compagnie, quel que soit leur nombre, et
facilite l'implémentation de nouvelles règles d'administration de systèmes sur
de nombreux systèmes existants ayant besoin d'être reconfigurés.
Un scénario semblable peut être utilisé pour entrer les informations d'inventaire
détaillées d'un bon nombre de systèmes nouvellement acquis. La plupart des
informations sont identiques, comme le fabricant ou le bailleur du système, les
indications sur la sous-traitance du support du système, le nom de la société
d'assurances du système, la méthode de dépréciation, etc. Toute variable
commune à tous les systèmes est rédigée en script, envoyée à tous les systèmes
gérés et exécutée. Les informations sur l'inventaire uniques à un système sont
regroupées dans un script et envoyées à ce nœud géré pour être exécutées.
Par exemple, un script pourrait spécifier les valeurs de toutes les variables
uniques telles que le propriétaire, le numéro de téléphone de l'utilisateur
principal, le numéro d'inventaire, etc. Les scripts servant à remplir les valeurs
uniques définissent toutes les variables uniques en même temps et non pas
une à la fois, par le biais de la ligne de commande du système.
Dans de nombreux cas, la CLI permet à un utilisateur qui a une tâche bien
précise en tête de récupérer rapidement des informations sur le système.
Si un utilisateur souhaite consulter un résumé complet de tous les
composants du système et enregistrer les informations de ce résumé dans un
fichier pour les comparer à des états ultérieurs du système, la CLI est idéale. 26 Présentation
Avec les commandes CLI, les administrateurs peuvent écrire des programmes
de commandes ou des scripts à exécuter à des moments bien spécifiques.
Lorsque que ces programmes sont exécutés, ils peuvent capturer des rapports
sur des composants intéressants, comme la vitesse des ventilateurs pendant
les périodes où le système est fort sollicité comparée aux mêmes mesures
lorsque le système est moins sollicité. Les résultats des commandes sont
acheminés vers un fichier pour être analysés plus tard. Les rapports peuvent
aider les administrateurs à obtenir des informations à utiliser pour ajuster les
habitudes d'utilisation, justifier l'achat de nouvelles ressources système ou
permettre la concentration sur l'intégrité d'un composant problématique.
Présentation générale de la syntaxe des
commandes
La complexité des commandes varie. La commande la plus simple n'a qu'un
niveau de commande 1. La commande omhelp est une commande simple.
Lorsque vous entrez omhelp, une liste des principales commandes CLI
s'affiche.
Le niveau de complexité suivant comprend des commandes qui contiennent
des commandes de niveau 1 et 2. Toutes les commandes about sont des
exemples de complexité de niveau 2. Les commandes omconfig about et
omreport about permettent d'afficher un bref résumé. Le résumé affiche des
informations sur la version du logiciel de gestion de systèmes installé sur votre
système, par exemple, Server Administrator 1.x.
Certaines commandes ont un niveau de commande 1, un niveau de
commande 2 et une paire name=value. Par exemple, la commande suivante
demande à Server Administrator plus de détails sur l'environnement de Server
Administrator :
omreport about details=true
Le niveau de commande 1 est omreport, le niveau de commande 2 est about
et la paire name=value est details= true.
Bon nombre de commandes utilise le niveau de commande 1, le niveau de
commande 2 et le niveau de commande 3, mais n'exige pas de paramètres
(paires nom=valeur). La plupart des commandes omreport sont de ce type.
Par exemple :
omreport system alertaction Présentation 27
Ce qui précède affiche une liste d'actions d'alerte configurées pour les
composants sur le système.
Les commandes les plus complexes possèdent les trois niveaux de
commande et peuvent disposer de plusieurs paires name=value. Exemple
de deux paires name=value :
omconfig system assetinfo info=depreciation
duration=3
Exemple de neuf paires name=value :
omconfig system assetinfo info=acquisition
purchasecost= waybill= installdate=
purchasedate= ponum= signauth=
expensed= costcenter=
Dans chaque section, la syntaxe de commande et les autres informations sont
formatées avec les champs suivants appropriés :
niveau 1 de la
commande
niveau 2 de la
commande
niveau 3 de la
commande
name=value
paire 1
name=value
paire 228 PrésentationUtilisation de la commande omhelp 29
Utilisation de la commande omhelp
La commande omhelp et son équivalent, -?, permettent
d'accéder à l'interface de texte d'aide détaillé de la CLI. Vous pouvez obtenir
de l'aide à plusieurs niveaux de détail.
Chaque commande CLI complète peut disposer d'un nombre variable de
parties distinctes : la commande (niveau 1 de la commande), une ou plusieurs
sous-commandes (niveau 2 de la commande et niveau 3 de la commande,
le cas échéant) et une ou plusieurs paires nom=valeur.
En ajoutant -? (espace-tiret-point d'interrogation) à une commande, vous
pouvez obtenir de l'aide relative à cette commande.
Exemples de commandes d'aide
Si vous tapez omconfig -?, vous obtenez l'aide générale sur la commande
omconfig. L'aide à ce niveau répertorie les sous-commandes disponibles pour
omconfig :
• about
• preferences
• chassis
• system
Si vous tapez omconfig system -?, l'aide de la CLI répertorie toutes les
sous-commandes disponibles pour omconfig system :
• alertaction
• alertlog
• assetinfo
• cmdlog
• esmlog
• events
• platformevents
• pedestinations30 Utilisation de la commande omhelp
• recovery
• arrêt
• thrmshutdown
• webserver
La Figure 2-1 illustre les niveaux d'aide d'une commande.
Figure 2-1. Différents niveaux d'aide d'une commande
Vous pouvez également analyser la commande omconfig system assetinfo de
la façon suivante :
[paire nom=valeur 2]
où les niveaux 1, 2 et 3 de la commande sont représentés par omconfig system
assetinfo, la paire name=value 1 est représentée par info=depreciation et la
paire name=value 2 est représentée par method=straightline.
Pour définir la méthode de dépréciation sur une droite, tapez :
omconfig system assetinfo info=depreciation
method=straightline
La CLI répond par le message suivant :
Asset information set successfully. (Les informations
sur l'inventaire ont été définies.)
Si vous entrez omconfig system assetinfo -?, l'aide qui s'affiche
fournit des informations sur l'attribution de valeurs aux champs des noms et
des options. Les résultats partiels pour la requête omconfig system
assetinfo -? sont les suivants :
assetinfo Définir les informations
d'inventaire.Utilisation de la commande omhelp 31
Pour une valeur d'information, spécifiez un ou plusieurs paramètres
optionnels. Le Tableau 2-1 affiche les paramètres optionnels pour la
commande info=acquisition :
Tableau 2-1. Paramètres facultatifs
Valeur d'information Paramètres facultatifs
Info=acquisition purchasecost=
waybill=
installdate=
purchasedate=
ponum=
signauth=
expensed=
costcenter=
info=depreciation
method=
duration=
percent=
unit=32 Utilisation de la commande omhelpomreport : affichage de l'état du système à l'aide de Instrumentation Service 33
omreport : affichage de l'état du
système à l'aide de Instrumentation
Service
La commande omreport permet d'afficher des informations détaillées sur les
composants du système. Vous pouvez récupérer des résumés sur de nombreux
composants du système simultanément, ou obtenir des détails sur un
composant spécifique. Ce chapitre indique la façon d'obtenir des rapports avec
le niveau de détails désiré.
Les commandes détaillées dans ce chapitre varient selon qu'elles définissent ou non
les champs qui s'affichent dans les résultats d'une commande omreport
spécifique. Les champs ne sont définis que s'ils ont une utilisation spéciale ou
moins courante.
Comme pour les autres composants, vous pouvez utiliser la commande
omreport pour afficher l'état des composants et omconfig pour gérer un
composant. Pour des informations sur la configuration des composants en vue
de leur gestion, voir « omconfig : Gestion des composants à l'aide de
Instrumentation Service », à la page 97.
Utilisez les commandes omreport pour obtenir les informations dont vous
avez besoin pour exécuter une commande omconfig. Par exemple, si vous
voulez modifier la température minimale pour un événement d'avertissement
d'un capteur de température, vous devez connaître l'index du capteur que
vous voulez configurer. Vous pouvez utiliser la commande omreport chassis
temps pour afficher la liste des capteurs et de leurs index.
Tableau 3-1. Systèmes pouvant utiliser la commande omreport
Niveau 1 de la commande Niveau 2 de la commande Applicable à
omreport modularenclosure Systèmes lames
servermodule Systèmes lames
mainsystem Systèmes lames
système Systèmes rack et tour34 omreport : affichage de l'état du système à l'aide de Instrumentation Service
Conventions pour les tableaux de paramètres
Les paramètres d'une commande sont répertoriés par ordre alphabétique et
non pas dans l'ordre d'apparition dans l'interface de ligne de commande.
Le symbole | ou barre verticale est l'opérateur logique or (ou) exclusif.
Par exemple, l'option activer | désactiver sert à activer ou désactiver le
composant ou la fonction.
Résumé de la commande omreport
Bien que ce chapitre répertorie toutes les commandes omreport possibles, les
commandes disponibles sur le système dépendent de la configuration de celuici. Les résultats qui s'affichent pour la commande omreport varient d'un
système à l'autre. Les données ne s'affichent que pour les composants installés.
REMARQUE : si un système est doté d'un châssis externe, les résultats affichés
varient en fonction du système d'exploitation. Sur les systèmes d'exploitation SUSE
LINUX Enterprise Server et Red Hat Enterprise Linux, les commandes omreport
affichent les informations sur le châssis externe dans une section distincte après
les informations sur le châssis principal. Sur les systèmes Microsoft Windows, les
données concernant le châssis externe ne s'affichent pas sous omreport.
Le Tableau 3-2 est un résumé de haut niveau de la commande omreport.
La colonne intitulée Niveau 1 de la commande affiche la commande
omreport dans son état le plus général. Niveau 2 de la commande affiche les
objets et les composants importants que vous pouvez afficher à l'aide de la
commande omreport (à propos, châssis, stockage et système.) Niveau 3 de la
commande répertorie les objets et les composants à afficher dans les rapports.
Privilège d'utilisateur requis se rapporte au type de privilège nécessaire pour
exécuter la commande, sachant que U=Utilisateur, P=Utilisateur privilégié
et A=Administrateur. Utilisation est une description générale des actions qui
peuvent être effectuées avec la commande omreport. Des détails
supplémentaires sur la syntaxe et l'utilisation de la commande apparaissent
dans la suite de cette section.
chassis Systèmes rack et tour
preferences Systèmes lames, rack et tour
Tableau 3-1. Systèmes pouvant utiliser la commande omreport (suite)
Niveau 1 de la commande Niveau 2 de la commande Applicable àomreport : affichage de l'état du système à l'aide de Instrumentation Service 35
Le Tableau 3-2 affiche les commandes omreport disponibles pour about,
system et main system chassis (à propos, système, et châssis du système
principal). Pour des informations sur l'affichage des composants de stockage,
voir « omreport : affichage de l'état du système à l'aide de Instrumentation
Service », à la page 33.
Tableau 3-2. Niveaux 1, 2 et 3 de la commande omreport
Niveau 1 de
la commande
Niveau 2 de la
commande
Niveau 3 de la
commande
Privilèges
utilisateur
requis
Utilisation
omreport
modularenclosure U, P, A Affiche les
informations de tout
le châssis modulaire.
about U, P, A Affiche le numéro de
version et les
propriétés de Server
Administrator.
details=true U, P, A Affiche des
informations sur les
programmes Server
Administrator
installés.
chassis ou
mainsystem
U, P, A Affiche la condition
générale de tous les
principaux
composants.
acswitch U, P, A Affiche les paramètres
de basculement
quand des lignes
d'alimentation CA
redondantes sont
prises en charge dans
un système.
batteries U, P, A Affiche les propriétés
définies pour les
batteries.36 omreport : affichage de l'état du système à l'aide de Instrumentation Service
bios U, P, A Affiche les
informations relatives
au BIOS, telles que le
fabricant, la version et
la date de la mise à
jour.
biossetup A Affiche les propriétés
de configuration du
BIOS configurées
pendant le démarrage
du système.
fans U, P, A Affiche l'état et les
seuils des ventilateurs
du système.
firmware U, P, A Affiche le nom et la
version du progiciel.
frontpanel U, P, A Indique si les
paramètres du bouton
du panneau avant, par
exemple, le bouton
d'alimentation et/ou
le bouton NMI
(interruption non
masquable) (s'ils sont
présents sur le
système), sont activés
ou désactivés. Affiche
également les
informations d'accès
de sécurité cryptées
du panneau avant et
les informations LCD
du panneau avant.
Tableau 3-2. Niveaux 1, 2 et 3 de la commande omreport (suite)
Niveau 1 de
la commande
Niveau 2 de la
commande
Niveau 3 de la
commande
Privilèges
utilisateur
requis
Utilisationomreport : affichage de l'état du système à l'aide de Instrumentation Service 37
fru U, P, A Affiche les
informations sur
l'unité remplaçable
sur site (FRU).
hwperformance U, P, A Affiche l'état des
performances du
système et la cause de
leur dégradation.
info U, P, A Affiche un résumé de
l'état des composants
du châssis principal
du système.
intrusion U, P, A Indique l'état du ou
des capteurs
d'intrusion du
système.
leds U, P, A Affiche les propriétés
que vous avez définies
pour le clignotement
des diodes électroluminescentes en
fonction de diverses
conditions d'alerte.
memory U, P, A Affiche les propriétés
des matrices de
mémoire du système.
nics U, P, A Affiche les propriétés
des interfaces de
cartes réseau (NIC) et
de groupes de cartes
(Team).
Tableau 3-2. Niveaux 1, 2 et 3 de la commande omreport (suite)
Niveau 1 de
la commande
Niveau 2 de la
commande
Niveau 3 de la
commande
Privilèges
utilisateur
requis
Utilisation38 omreport : affichage de l'état du système à l'aide de Instrumentation Service
ports U, P, A Affiche les propriétés
des ports parallèles et
série du système :
adresse d'E/S, niveau
d'IRQ, type de
connecteur et vitesse
maximale.
processors U, P, A Affiche les propriétés
des processeurs du
système, y compris la
vitesse, le fabricant et
la gamme de
processeurs.
pwrmanagement U, P, A Affiche les détails
concernant la
consommation de
puissance comme
l'alimentation du
système au repos,
l'alimentation
potentielle maximale
du système et des
informations de
budget concernant la
consommation.
pwrmonitoring U, P, A Affiche les propriétés
de la consommation
de puissance.
pwrsupplies U, P, A Affiche les propriétés
des blocs
d'alimentation.
remoteaccess U, P, A Affiche des
informations
générales sur l'accès à
distance.
Tableau 3-2. Niveaux 1, 2 et 3 de la commande omreport (suite)
Niveau 1 de
la commande
Niveau 2 de la
commande
Niveau 3 de la
commande
Privilèges
utilisateur
requis
Utilisationomreport : affichage de l'état du système à l'aide de Instrumentation Service 39
slots U, P, A Affiche les propriétés
des logements
d'extension du
système et des autres
types de logement.
temps U, P, A Indique l'état et les
seuils des capteurs de
température du
système.
volts U, P, A Indique l'état et les
seuils des capteurs de
tension du système.
removableflashmedia U, P, A Affiche des détails sur
la carte virtuelle flash
(vFlash) et sur la carte
numérique sécurisée
(SD) du système.
stockage U, P, A Voir « Utilisation du
service Storage
Management », à la
page 209.
system ou
servermodule
U, P, A Affiche un résumé de
haut-niveau des
composants système.
alertaction U, P, A Affiche les valeurs des
seuils d'avertissement
et de panne, ainsi que
les actions configurées
lorsqu'un composant
essentiel détecte un
état d'avertissement
ou de panne.
Tableau 3-2. Niveaux 1, 2 et 3 de la commande omreport (suite)
Niveau 1 de
la commande
Niveau 2 de la
commande
Niveau 3 de la
commande
Privilèges
utilisateur
requis
Utilisation40 omreport : affichage de l'état du système à l'aide de Instrumentation Service
alertlog U, P, A Permet à
l'administrateur
d'afficher le journal
des alertes.
assetinfo U, P, A Affiche les
informations sur le
coût de possession du
système.
cmdlog U, P, A Permet à
l'administrateur
d'afficher le journal
des commandes.
esmlog U, P, A Permet à
l'administrateur
d'afficher le journal
du matériel.
events U, P, A Affiche les paramètres
d'événements du
protocole SNMP
(protocole simplifié
de gestion de réseau)
du système.
operatingsystem U, P, A Affiche le nom et la
version du progiciel.
pedestinations U, P, A Affiche les
destinations
auxquelles envoyer les
alertes configurées
pour les événements
de plateforme.
platformevents U, P, A Affiche la réponse du
système pour chaque
événement de
plateforme répertorié.
Tableau 3-2. Niveaux 1, 2 et 3 de la commande omreport (suite)
Niveau 1 de
la commande
Niveau 2 de la
commande
Niveau 3 de la
commande
Privilèges
utilisateur
requis
Utilisationomreport : affichage de l'état du système à l'aide de Instrumentation Service 41
recovery P, A Affiche la façon dont
le système est
configuré pour
répondre à un blocage
du système
d'exploitation.
shutdown P, A Affiche la façon
d'effectuer l'action
d'arrêt.
summary U, P, A Affiche les détails
principaux de tous les
composants du
système, y compris le
châssis principal du
système, les logiciels
et le stockage.
thrmshutdown P, A Affiche la façon
d'effectuer l'action
d'arrêt, le cas échéant,
lorsqu'un
avertissement de
température ou une
condition de panne.
version U, P, A Affiche un résumé
pour tous les
composants du
système qui peuvent
être mis à jour.
preferences webserver U, P, A Affiche les
informations sur
l'URL de votre serveur
Web de Server
Administrator.
Tableau 3-2. Niveaux 1, 2 et 3 de la commande omreport (suite)
Niveau 1 de
la commande
Niveau 2 de la
commande
Niveau 3 de la
commande
Privilèges
utilisateur
requis
Utilisation42 omreport : affichage de l'état du système à l'aide de Instrumentation Service
Aide de la commande omreport
Utilisez la commande omreport -? pour obtenir la liste des commandes
disponibles pour omreport.
Utilisez omreport -? pour obtenir de l'aide sur les
commandes de niveau 2 about, chassis et system. Les informations suivantes
sur omreport system -? sont également valables pour obtenir de l'aide pour la
commande omreport chassis.
Pour afficher la liste des commandes valides pour omreport system, entrez :
omreport system -? | more
omreport modularenclosure
Utilisez la commande omreport modularenclosure pour consulter les détails
du système lame. Entrez :
omreport modularenclosure
REMARQUE : cette commande CLI est disponible si Dell OpenManage Server
Administrator est installé sur les systèmes lames Dell.
Server Administrator affiche des informations relatives à l'enceinte modulaire
et au contrôleur de gestion du châssis CMC (si disponible) :
REMARQUE : les résultats varient en fonction de la configuration du système.
Informations sur le châssis modulaire
Informations sur le châssis
Attribut : Modèle
Valeur : Enceinte de serveur modulaire
Attribut : Verrou
Valeur : vrai
Attribut : Numéro de service
Valeur : 8RLNB1S
Attribut : Code de service express
Valeur : 18955029124omreport : affichage de l'état du système à l'aide de Instrumentation Service 43
omreport about
Utilisez la commande omreport about pour connaître le nom de produit et le
numéro de version de l'application de gestion de systèmes installée sur le
système. Voici un exemple de résultat de la commande omreport about :
Informations sur le CMC
Attribut : Produit
Valeur : Chassis Management Controller (CMC)
Attribut : Description
Valeur : le composant du système fournit un
ensemble complet de fonctions de
gestion à distance pour les systèmes
Dell.
Attribut : Version
Valeur : 3.20
Attribut : Adresse IP
Valeur : 101.102.103.104
Attribut : Source d'adresse IP
Valeur : Source dynamique
Attribut : Type d'adresse IP
Valeur : IPv4
Attribut : Interface de connexion à distance
Valeur : Lancer l'interface Web de CMC
Nom de produit :Dell OpenManage Server Administrator
Version :x.x.x
Copyright :Copyright (C) Dell Inc. xxxx-xxxx.
Tous droits réservés.
Société :Dell Inc.44 omreport : affichage de l'état du système à l'aide de Instrumentation Service
Pour des détails sur l'environnement de Server Administrator, entrez :
omreport about details=true
Server Administrator comprend plusieurs services qui ont chacun leur propre
numéro de version. Le champ Contains donne les numéros de version des
services ainsi que d'autres détails utiles. Les résultats suivants servent comme
exemple et peuvent être différents selon la configuration du système et la
version de Server Administrator installé sur le système :
Commandes omreport chassis ou omreport
mainsystem
Utilisez les commandes omreport chassis ou omreport mainsystem pour
afficher des détails sur la totalité du châssis ou un composant particulier.
omreport chassis ou omreport mainsystem
Entrez :
omreport chassis
ou
omreport mainsystem
Contient : Instrumentation Service 7.x.x
Storage Management 4.x.x
Sun Java Runtime Environment 1.x.x_xx
Secure Port Server 7.x.x
Server Administrator Core Files 7.x.x
Instrumentation Service Integration Layer
7.x.x
Server Administrator Common Framework 7.x.x
Common Storage Module 4.x.x
Data Engine 7.x.x
Instrumentation Service 7.x.xomreport : affichage de l'état du système à l'aide de Instrumentation Service 45
Server Administrator affiche la condition générale du châssis ou des
composants du système principal.
omreport chassis acswitch ou omreport mainsystem acswitch
Utilisez la commande omreport chassis acswitch ou omreport mainsystem
acswitch si le système dispose de lignes de courant alternatif redondantes
configurées dans un mode de basculement. Entrez :
omreport chassis acswitch
ou
omreport mainsystem acswitch
Server Administrator affiche le résultat suivant :
Intégrité
Châssis principal du système
GRAVITÉ : COMPOSANT
Ok : Ventilateurs
Critique : Intrusion
Ok : Mémoire
Ok : Blocs d'alimentation
Ok : Températures
Ok : Tensions
Commutateur de
basculement CA
Redondance de
commutateur CA
État de la redondance : Totale
Nombre de
périphériques
nécessaires pour la
redondance totale
: 2
Mode de redondance :
Configuration de la
redondance
: Ligne 1 de source d'entrée,
après restauration de la
redondance, retourner sur la
Ligne 1 46 omreport : affichage de l'état du système à l'aide de Instrumentation Service
Server Administrator rapporte des valeurs pour les champs État de la
redondance et Mode de redondance.
omreport chassis batteries ou omreport mainsystem batteries
Utilisez la commande omreport chassis batteries ou omreport mainsystem
batteries pour afficher les propriétés de la batterie. Entrez :
omreport chassis batteries
ou
omreport mainsystem batteries
Server Administrator affiche le résumé des informations sur la batterie du
système.
omreport chassis bios ou omreport mainsystem bios
Utilisez la commande omreport chassis bios ou omreport mainsystem bios
pour afficher les informations actuelles du BIOS. Entrez :
omreport chassis bios
ou
omreport mainsystem bios
Server Administrator affiche le résumé des informations sur la batterie du
système.
Lignes de courant
alternatif
Condition : Ok
Emplacement : Ligne 1 d'alimentation
alternative
Alimentation
alternative présente
: Alimenté
Source active : Actif
Condition : Ok
Emplacement : Ligne 2 d'alimentation
alternative
Alimentation
alternative présente
: Alimenté
Source active : Inactiveomreport : affichage de l'état du système à l'aide de Instrumentation Service 47
omreport chassis biossetup ou omreport mainsystem biossetup
Utilisez la commande omreport chassis biossetup ou omreport mainsystem
biossetup pour afficher les paramètres de configuration du BIOS qui,
normalement, sont disponibles uniquement pendant le démarrage du
système. Entrez :
omreport chassis biossetup
ou
omreport mainsystem biossetup
REMARQUE : pour assurer la cohérence entre les commandes, le format résultant
de cette commande a changé. Modifiez les scripts d'utilisateur, le cas échéant.
Pour afficher les paramètres de configuration du BIOS en forme abrégée,
tapez :
omreport chassis biossetup display=shortnames
Le Tableau 3-3 affiche les paramètres de configuration du BIOS disponibles
sur les systèmes antérieurs aux systèmes yx2x.
REMARQUE : certains paramètres de configuration du BIOS ne sont pas affichés.
Seules les propriétés de configuration du BIOS configurées pendant le démarrage
du système sont affichées.
Tableau 3-3. Paramètres de configuration du BIOS sur les systèmes antérieurs aux
systèmes PowerEdge yx2x de Dell
Paramètres Description
Attribut
Bootsequence (Séquence
d'amorçage)
Indique le périphérique utilisé pour démarrer le système.
Numlock (Verrouillage
numérique)
Indique si le pavé numérique peut être utilisé comme
touches numérotées.
Embedded Video
Controller (Contrôleur
vidéo intégré)
Indique si l'option Embedded Video Controller est
activée ou désactivée.
Boot Mode (Mode
d'amorçage)
Indique si le mode d'amorçage est configuré sur le BIOS
ou sur l'UEFI (Unified Extensible Firmware Interface).
Processor C1-E Affiche la condition du processeur C1-E.48 omreport : affichage de l'état du système à l'aide de Instrumentation Service
CPU Execute Disable
(Exécution de la
désactivation de l'UC)
Indique si l'option Exécution de la désactivation (XD)
est activée ou désactivée.
Processor C State Control Affiche si l'option Processor C State Control est activée
ou désactivée.
Processor CMP (CMP
processeur)
Indique le nombre de cœurs activés par processeur.
User Accessible USB Ports
(Ports USB accessibles à
l'utilisateur)
Indique si le port USB accessible aux utilisateurs est
activé ou désactivé.
CPU Virtualization
Technology (Technologie
de virtualisation de l'UC)
Affiche les capacités matérielles supplémentaires
fournies par la technologie de virtualisation.
AC Power Recovery Mode
(Mode de restauration de
l'alimentation secteur)
Affiche l'état du système lorsque la puissance d'entrée
est restaurée suite à une coupure de courant.
Embedded SATA
Controller (Contrôleur
SATA intégré)
Indique si le contrôleur SATA intégré est paramétré sur
le mode ATA, le mode RAID, ou s'il est désactivé.
SATA port 0 Affiche l'état du port SATA 0.
SATA Port 1 Affiche l'état du port SATA 1.
Dual NIC
(double NIC) (1/2)
Indique si l'option NIC 1 et NIC 2 avec PXE/iSCSI est
activée ou désactivée.
Dual NIC
(Double NIC) (3/4)
Indique si l'option NIC 3 et NIC 4 avec PXE/iSCSI est
activée ou désactivée.
NIC 1 Indique si la première NIC est activée (avec ou sans
PXE/iSCSI) ou désactivée au démarrage du système.
NIC 2 Indique si la deuxième NIC est activée (avec ou sans
PXE/iSCSI) ou désactivée au démarrage du système.
NIC 3 Indique si la troisième NIC est activée (avec ou sans
PXE/iSCSI) ou désactivée au démarrage du système.
Tableau 3-3. Paramètres de configuration du BIOS sur les systèmes antérieurs aux
systèmes PowerEdge yx2x de Dell (suite)
Paramètres Descriptionomreport : affichage de l'état du système à l'aide de Instrumentation Service 49
NIC 4 Indique si la quatrième NIC est activée (avec ou sans
PXE/iSCSI) ou désactivée au démarrage du système.
Trusted Cryptographic
Module (TCM) (Module
cryptographique de
confiance)
Indique si le TCM est activé ou désactivé.
Trusted Platform Module
(TPM) Security (Sécurité
relative au module TPM)
Indique si le TCM est désactivé, activé avec des mesures
avant démarrage ou activé sans mesures avant
démarrage.
Internal USB Port (numéro)
(Port USB interne)
Indique si l'USB interne est activé ou désactivé.
REMARQUE : Server Administrator peut ne pas afficher le
numéro de séquence USB si le système n'a qu'un port USB.
Operating System
Watchdog Timer (Registre
d'horloge de la surveillance
du système d'exploitation)
Indique si l'horloge de surveillance du système
d'exploitation est activée ou désactivée.
HT Assist Affiche la condition de l'option probe filter chipset.
Internal SD Card
(Carte SD interne)
Indique si la carte SD interne est activée ou désactivée.
Bezel (Cadre) Indique si le contrôle d'intrusion du cadre pendant le
démarrage du système est activé ou désactivé.
Console Redirection
(Redirection de console)
Indique si l'écran du BIOS est redirigé vers un port série
particulier ou s'il est éteint.
Diskette (Disquette) Indique si la disquette est désactivée, activée
automatiquement ou en lecture seule.
Demand Based Power
Management (DBS)
Indique si la gestion de l'alimentation sur demande est
activée ou désactivée dans le système.
Embedded Hypervisor
(Hyperviseur intégré)
Indique si l'hyperviseur intégré est activé ou désactivé.
IDE Indique si le lecteur est activé ou désactivé.
IDE Primary Drive 0
(Disque principal IDE 0)
Indique si le lecteur est automatiquement détecté et
activé ou si le lecteur est désactivé.
Tableau 3-3. Paramètres de configuration du BIOS sur les systèmes antérieurs aux
systèmes PowerEdge yx2x de Dell (suite)
Paramètres Description50 omreport : affichage de l'état du système à l'aide de Instrumentation Service
IDE Primary Drive 1
(Disque principal IDE 1)
Indique si le lecteur est automatiquement détecté et
activé ou si le lecteur est désactivé.
Intrusion Indique si le contrôle d'intrusion est activé ou désactivé
pendant le démarrage du système.
Mouse (Souris) Indique si la souris est activée ou désactivée.
Optical Drive Controller
(Contrôleur du lecteur
optique)
Indique si le contrôleur de lecteur optique est activé ou
désactivé.
Parallel port address
(Adresse du port parallèle)
Indique si l'adresse est située sur le port LPT1, LPT2 et
LPT3, ou si elle est désactivée.
Parallel port mode (Mode
du port parallèle)
Indique le paramètre associé au port parallèle.
Primary SCSI (SCSI
primaire)
Indique si le périphérique est activé ou désactivé.
RAID on motherboard
(RAID sur la carte mère)
Indique si le RAID sur la carte mère est détecté comme
périphérique RAID, périphérique SCSI ou si le
périphérique est désactivé pendant le démarrage du
système.
RAID Channel A (Canal A
du RAID)
Indique si le canal A du RAID sur la carte mère est
détecté comme périphérique RAID ou SCSI.
RAID Channel B (Canal B
du RAID)
Indique si le canal B du RAID sur la carte mère est
détecté comme un périphérique RAID ou comme un
périphérique SCSI.
SATA
Serial Port 1(Port série 1) Indique si le port série 1 est mappé sur un port COM,
COM 1, COM 3, sur un contrôleur BMC COM1, BMC
série, BMC NIC, BMC RAC ou s'il est désactivé.
Serial Port 2 (Port série 2) Indique si le port série 2 est mappé sur un port COM,
COM 2, COM 4 ou s'il est désactivé.
Speaker (Haut-parleur) Indique si le haut-parleur est allumé ou éteint.
Tableau 3-3. Paramètres de configuration du BIOS sur les systèmes antérieurs aux
systèmes PowerEdge yx2x de Dell (suite)
Paramètres Descriptionomreport : affichage de l'état du système à l'aide de Instrumentation Service 51
Le Tableau 3-4 affiche les groupes de paramètres de configuration du BIOS
disponibles sur les systèmes PowerEdge yx2x.
REMARQUE : selon la configuration du matériel, les attributs peuvent être
différents dans un groupe particulier.
USB or USBB (USB ou
USBB)
Indique si le port USB est activé ou désactivé.
Secondary SCSI (SCSI
secondaire)
Indique si le périphérique est activé ou désactivé.
Serial Communications
(Communications Série)
Indique si les ports COM 1 et 2 sont activés ou
désactivés avec ou sans la redirection de console.
Console Redirection After
Boot (Redirection de
console après le démarrage)
Indique si la redirection de console après le démarrage
du système est activée ou désactivée.
External Serial Connector
(Connecteur série externe)
Indique si le connecteur série externe est mappé sur le
périphérique série 1, le périphérique série 2 ou un
périphérique d'accès à distance.
Console Redirection
Failsafe Baud Rate (Débit
en bauds fiable de la
redirection de console)
Affiche le paramétrage du débit en bauds de la sécurité
intrinsèque de la redirection de console.
SAS (Serial Address Select -
sélection d'adresses série)
Affiche l'adresse du port des périphériques série.
Tableau 3-4. Groupes de configuration du BIOS sur les systèmes PowerEdge yx2x
Groupe Description
BIOS Boot Settings
(Paramètres d'amorçage
du BIOS)
Permet de contrôler les paramètres d'amorçage du système
lorsque bootmode est défini sur bios.
Boot Settings
(Paramètres d'amorçage)
Permet de contrôler les paramètres d'amorçage du système
lorsque bootmode est défini sur bios.
Tableau 3-3. Paramètres de configuration du BIOS sur les systèmes antérieurs aux
systèmes PowerEdge yx2x de Dell (suite)
Paramètres Description52 omreport : affichage de l'état du système à l'aide de Instrumentation Service
Embedded Server
Management (Gestion
de serveur intégrée)
Permet de configurer les options de gestion de serveur
intégrée.
Integrated Devices
(Périphériques intégrés)
Permet de contrôler les périphériques intégrés sur la carte
système.
Memory Settings
(Paramètres de la
mémoire)
Permet de contrôler les paramètres de la mémoire système.
Miscellaneous Settings
(Paramètres divers).
Permet de contrôler certains paramètres système.
One-Time Boot
(Amorçage ponctuel)
Prend en charge l'amorçage ponctuel vers un périphérique
spécifié.
Processor settings
(Paramètres du
processeur)
Permet de contrôler les paramètres de processeur du
système.
SATA Settings
(Paramètres SATA)
Permet de contrôler les paramètres des ports SATA
intégrés.
Serial Communication
(Communications série)
Permet de contrôler les options de communication série.
Slot Disablement
(Désactivation du
logement)
Permet de contrôler les logements présents sur le système.
Informations système Affiche les informations qui identifient de manière unique
le système.
System Profile Settings
(Paramètres du profil
système)
Permet de contrôler les paramètres de gestion de
l'alimentation.
System Security
(Sécurité du système)
Permet de contrôler les fonctions de sécurité du système.
UEFI Boot Settings
(Paramètres d'amorçage
UEFI)
Permet de contrôler les paramètres d'amorçage du système
lorsque le mode d'amorçage est défini sur uefi.
Tableau 3-4. Groupes de configuration du BIOS sur les systèmes PowerEdge yx2x (suite)
Groupe Descriptionomreport : affichage de l'état du système à l'aide de Instrumentation Service 53
Pour afficher tous les périphériques d'amorçage, les alias et les séquences
d'amorçage, entrez :
omreport chassis biossetup attribute=bootorder
REMARQUE : sur les systèmes Linux, les utilisateurs ou les groupes d'utilisateurs
mis au niveau administrateur ou groupes d'administrateurs ne peuvent pas afficher
la séquence de démarrage.
omreport chassis currents ou omreport mainsystem currents
Cette commande n'est plus disponible via Server Administrator.
omreport chassis removableflashmedia ou omreport mainsystem
removableflashmedia
Utilisez la commande omreport chassis removableflashmedia ou omreport
mainsystem removableflashmedia pour afficher des détails concernant le
support flash sur le système avec la condition de son intégrité. Entrez :
omreport chassis removableflashmedia
ou
omreport mainsystem removableflashmedia
Server Administrator affiche le résumé des informations sur le média flash
amovible du système.
REMARQUE : si la taille de la carte vFlash ou SD est inférieure à 1 Go, la taille est
affichée en Mo.
Selon la configuration du système, vous pourrez voir les résultats suivants :
Informations sur le support Flash amovible
Intégrité : Critique
Redondance du module SD Double interne : Critique
Attribut
Valeur
: Redondance
: Perdue54 omreport : affichage de l'état du système à l'aide de Instrumentation Service
Condition des modules SD internes
omreport chassis fans ou omreport mainsystem fans
Utilisez la commande omreport chassis fans ou omreport mainsystem fans
pour afficher les paramètres et l'état du capteur du ventilateur. Entrez :
omreport chassis fans index=n
ou
omreport mainsystem fans index=n
Le paramètre index est facultatif. Si vous ne spécifiez pas d'index, Server
Administrator affiche le résumé des états, des mesures et des seuils définis pour
tous les capteurs de ventilateur présents sur le système. Si vous spécifiez l'index,
Server Administrator affiche le résumé d'un capteur de ventilateur spécifique.
Condition
Nom du connecteur
État
Taille du stockage
: OK
: condition de la carte
système SD 1
: présente
: 512 Mo
Condition
Nom du connecteur
État
Taille du stockage
Détails sur le support
VFlash
Nom du connecteur
Type
État
Taille prise en charge
Taille du stockage
: OK
: Condition de la carte
système SD 2
: présente
: 512 Mo
: Condition de la carte
système SD 1
: vFlash SD Card
: Présente
: 472 Mo
: 512 Moomreport : affichage de l'état du système à l'aide de Instrumentation Service 55
omreport chassis firmware ou omreport mainsystem firmware
Utilisez la commande omreport chassis firmware ou omreport mainsystem
firmware pour afficher les propriétés actuelles du micrologiciel. Entrez :
omreport chassis firmware
ou
omreport mainsystem firmware
Server Administrator affiche le résumé des propriétés du micrologiciel du
système.
REMARQUE : pour assurer la cohérence des commandes, le format résultant de
cette commande a changé. Modifiez les scripts d'utilisateur, le cas échéant.
REMARQUE : si iDRAC est installé, Server Administrator affiche la version du Life
Cycle Controller (LCC). Si BMC est installé, Server Administrator affiche la version
de l'Unified Server Configurator (USC).
omreport chassis frontpanel ou omreport mainsystem frontpanel
Utilisez la commande omreport chassis frontpanel ou omreport mainsystem
frontpanel pour déterminer si les paramètres de contrôle du bouton du
panneau avant (bouton d'alimentation et/ou bouton d'interruption non
masquable (NMI), si le système est doté de ce type de bouton) sont activés
ou désactivés.
Si la fonction de contournement du bouton d'alimentation est présente sur le
système, vous pouvez voir si cette fonction du bouton d'alimentation est
activée ou non. Si elle est activée, le bouton d'alimentation permet de mettre
le système sous tension et hors tension.
Si le bouton NMI est présent sur le système, vous pouvez voir s'il est activé ou
non. Vous pouvez utiliser le bouton NMI pour dépanner des erreurs
logicielles ou de périphériques lorsque vous utilisez certains systèmes
d'exploitation.
L'accès de sécurité du panneau avant LCD s'affiche si les informations
d'accès de sécurité du panneau avant sont définies sur View (Afficher),
Modify (Modifier) ou Disable (Désactiver).
Les informations du panneau avant LCD affichent des informations telles
que le numéro de service, l'état d'indication à distance, etc.56 omreport : affichage de l'état du système à l'aide de Instrumentation Service
omreport chassis fru ou omreport mainsystem fru
Utilisez la commande omreport chassis fru ou omreport mainsystem fru pour
afficher des informations sur les unités remplaçables sur site. Lorsque vous
entrez :
omreport chassis fru
ou
omreport mainsystem fru
Server Administrator affiche le résumé des informations sur les unités
remplaçables sur site du système. Ces informations sont disponibles sur
l'interface utilisateur graphique de Server Administrator, SNMP et le modèle
commun d'informations ; elles servent principalement à prendre en charge les
activités de dépannage.
omreport chassis hwperformance ou omreport mainsystem
hwperformance
Utilisez la commande omreport chassis hwperformance ou omreport
mainsystem hwperformance pour afficher la cause et la condition de la
dégradation des performances du système. Lorsque vous entrez :
omreport chassis hwperformance
ou
omreport mainsystem hwperformance
Server Administrator affiche le résumé des informations sur la dégradation
des performances matérielles du système.
REMARQUE : cette commande n'est applicable que sur des systèmes Dell yx0x
particuliers qui prennent en charge PMBus.
Selon la configuration du système, vous pouvez obtenir le résultat suivant :
Performances du
matériel
Index
Nom de capteur
Condition
Cause
: 0
: Puissance de la carte
système optimisée
: Normal
: [-]omreport : affichage de l'état du système à l'aide de Instrumentation Service 57
omreport chassis info ou omreport mainsystem info
Utilisez la commande omreport chassis info ou omreport mainsystem info
pour afficher le résumé des versions des composants installés :
omreport chassis info index=n
ou
omreport mainsystem info index=n
Le paramètre index est un paramètre facultatif qui spécifie un numéro de
châssis. Si vous ne spécifiez pas d'index, Server Administrator affiche le
résumé des informations sur tous les châssis. Si vous spécifiez l'index, Server
Administrator affiche des informations résumées pour un châssis particulier.
REMARQUE : si iDRAC est installé, Server Administrator affiche la version du LCC.
Si BMC est installé, Server Administrator affiche la version de l'USC.
Selon la configuration du système, vous pouvez obtenir le résultat suivant :
omreport chassis intrusion
Utilisez la commande omreport chassis intrusion pour déterminer si le
couvercle du système est ouvert. Server Administrator effectue un suivi des
événements d'intrusion dans le châssis car les intrusions peuvent indiquer
une tentative de vol d'un composant du châssis ou une procédure de
maintenance ou réparation non autorisée sur le système. Entrez :
omreport chassis intrusion
Index : 0
Nom du châssis : Châssis principal
du système
Nom d'hôte : WIN-27C02UQFV6L
Version iDRAC7 : 1.00
Modèle de châssis : PowerEdge R720
Verrou du châssis : Présente
Numéro de service du châssis : 7654321
Code de service express: : 15608862073
Numéro d'inventaire du châssis : c58 omreport : affichage de l'état du système à l'aide de Instrumentation Service
Un message similaire au message suivant s'affiche :
omreport chassis leds ou omreport mainsystem leds
Utilisez la commande omreport chassis leds ou omreport mainsystem leds
pour déterminer si l'annulation de l'erreur de disque dur est prise en charge et
connaître le niveau de gravité qui allume la LED. Entrez :
omreport chassis leds index=n
ou
omreport mainsystem leds index=n
Le paramètre index est facultatif. Si vous ne spécifiez pas d'index, Server
Administrator affiche le résumé des informations sur les LED du châssis 0. Si
vous spécifiez l'index, Server Administrator affiche le résumé d'un châssis
spécifique.
Voici un exemple de résultat :
Informations sur
l'intrusion
Intégrité
Index
État
Nom de capteur
État
: OK
: 0
: OK
: Intrusion
: Châssis fermé
Châssis principal du système
État du clignotement de la LED
d'identification du châssis
Délai d'attente du clignotement de
la LED d'identification du châssis
: Éteinte
: 300omreport : affichage de l'état du système à l'aide de Instrumentation Service 59
omreport chassis memory ou omreport mainsystem memory
Utilisez la commande omreport chassis memory ou omreport mainsystem
memory pour afficher les détails de chaque logement de module de mémoire
dans le système. Si le système prend en charge la mémoire redondante, cette
commande affiche également la condition, l'état et le type de redondance de
mémoire mise en œuvre sur le système. Entrez :
omreport chassis memory index=n
ou
omreport mainsystem index=n
Le paramètre index est facultatif. Si vous ne spécifiez pas d'index, Server
Administrator affiche des informations sur tous les modules de mémoire du
système. Si vous spécifiez l'index, Server Administrator affiche le résumé d'un
module de mémoire spécifique.
REMARQUE : pour assurer la cohérence des commandes, le format résultant de
cette commande et les niveaux de commande subséquents ont changé. Il se peut
que vous deviez changer les scripts utilisateur le cas échéant.
Le résultat pour un logement de mémoire occupé peut ressembler à l'exemple
suivant :
Un logement de mémoire vide a quand même un nom de connecteur. Le résultat
pour un logement de mémoire vide peut ressembler à l'exemple suivant :
Index
Condition
Nom du connecteur
Type
Taille
: 1
: OK
: DIMM_A1
: DDR3 - Synchrone non
enregistré
: 2 048 Mo
Index
Condition
Nom du connecteur
Type
Taille
:
: Inconnu
: DIMM_A2
: [Innocupé]
: 60 omreport : affichage de l'état du système à l'aide de Instrumentation Service
Si le système prend en charge la mémoire redondante, le résultat de
redondance peut ressembler à l'exemple suivant :
omreport chassis nics ou omreport mainsystem nics
Utilisez la commande omreport chassis nics ou omreport mainsystem nics
pour afficher des informations détaillées sur les interfaces de cartes réseau
(NIC) et de groupes de cartes (Team). Sur le serveur XenServer, la commande
affiche toutes les NIC, peu importe l'installation du pilote.
REMARQUE : l'ordre dans lequel les périphériques sont détectés ne correspondra
pas nécessairement à celui des ports physiques du périphérique.
Pour afficher les propriétés des cartes réseau (NIC), tapez :
omreport chassis nics index=n
ou
omreport mainsystem nics index=n
Redondance mémoire
État de la redondance
État de basculement
Configuration de la
redondance
Attributs des matrices
mémoire
Attributs
Matrice mémoire 1
Attributs
Matrice mémoire 1
Attributs
Matrice mémoire 1
Attributs
Matrice mémoire 1
Attributs
Matrice mémoire 1
Attributs
Matrice mémoire 1
Attributs
Matrice mémoire 1
: Complet
: Inactif
: DDDC
: Emplacement
: Carte système ou carte mère
: Utilisation
: Mémoire système
: Capacité installée
: 131072 Mo
: Capacité maximale
: 1048576 Mo
: Logements disponibles
: 32
: Logements utilisés
: 32
: Correction d'erreurs
: ECC multibitsomreport : affichage de l'état du système à l'aide de Instrumentation Service 61
Le paramètre index est facultatif. Si vous ne spécifiez pas d'index, Server
Administrator affiche les propriétés de toutes les cartes réseau du système et
les valeurs des champs suivants : Index (numéro de la carte réseau), Nom
d'interface, Fournisseur, Description, État de connexion et Logement.
Si vous spécifiez l'index, Server Administrator affiche les propriétés d'une
NIC spécifique et les valeurs des champs suivants : Interface physique, Nom
de l'interface, Adresses IPv4, Adresses IPv6, Statistiques de réception de
l'interface physique, Statistiques de transmission d'interface physique,
Statistiques de réception de l'interface et Statistiques de transmission
d'interface.
REMARQUE : les fonctionnalités Fibre Channel sur Ethernet (FCoE) et iSCSI sur
Ethernet (iSoE) des cartes CNA (Converged Network Adapter) ne sont pas prises
en charge sur les systèmes VMware ESX et VMware ESXi.
Pour afficher les propriétés de l'interface de groupe de cartes (Team), tapez :
omreport chassis nics config=team index=n
ou
omreport mainsystem nics config=team index=n
REMARQUE : cette commande n'est applicable que si l'interface de groupe de
cartes (Team) est configurée dans le système. L'interface de groupe de cartes
(Team) peut être configurée à l'aide des outils du fabricant de carte réseau, par
exemple Broadcom.
Le paramètre index est facultatif. Si vous ne spécifiez pas d'index, Server
Administrator affiche des informations détaillées sur toutes les interfaces de
groupe de cartes (Team) du système et les valeurs des champs suivants :
Index (numéro de la carte réseau), Nom d'interface, Fournisseur,
Description et Condition de la redondance.
Si vous spécifiez l'index, Server Administrator affiche les informations
détaillées d'une interface de groupe de cartes pour une carte réseau spécifique
et les valeurs des champs suivants : Interface Team, Interface, Adresses IPv4,
Adresses IPv6, Statistiques de réception d'interface Team, Statistiques de
transmission dl'interface Team, Statistiques de réception d'interface et
Statistiques de transmission d'interface. 62 omreport : affichage de l'état du système à l'aide de Instrumentation Service
omreport chassis ports ou omreport mainsystem ports
Utilisez la commande omreport chassis ports ou omreport mainsystem ports
pour afficher les propriétés des ports parallèles et série du système.
Les valeurs s'affichent pour les champs suivants : Type de port, Nom externe,
Adresses de base des E/S, Niveau d'IRQ, Type de connecteur et Vitesse
maximale.
Type de port correspond au type détaillé de chaque port du système, des ports
plus généraux, tels que série, parallèle et USB, aux noms des ports selon le type
des périphériques qui y sont connectés, par exemple, dispositif de pointage ou
clavier.
Nom externe) est le nom du port, par exemple port parallèle ou série, USB,
souris, clavier et ainsi de suite.
Addrese de base d' E/S est l'adresse d'E/S de départ exprimée de façon
hexadécimale.
Niveau d'IRQ) est l'interruption matérielle d'un système. L'interruption
matérielle signale à l'UC du système qu'un événement a débuté ou s'est
terminé dans un composant périphérique tel qu'un modem ou une
imprimante. Lorsqu'il est communiqué par le biais d'une carte
d'interconnexion de composants périphériques, le niveau d'IRQ est une façon
standard d’identifier le type de périphérique qui envoie la requête
d'interruption.
Type de connecteur se rapporte au type de prise ou de connecteur et de prise
qui relie deux périphériques ; dans ce cas, il s'agit du type de connecteur qui
relie un périphérique externe à un système. Il existe de nombreux types de
connecteurs, chacun étant conçu pour relier un type de périphérique différent
à un système. Par exemple DB-9 mâle, AT, Bus d'accès, PS/2, etc.
Vitesse maximale est la vitesse du port. La vitesse de port représente le taux
de transmission des données d'un canal d'entrée/sortie, mesuré en nombre de
bits par seconde. Les ports série ont généralement une vitesse maximale de
115 Ko/s et les ports USB version 1.x ont une vitesse maximale de 12 Ko/s.
omreport chassis processors ou omreport mainsystem processors
Utilisez la commande omreport chassis processors ou omreport mainsystem
processors pour afficher les propriétés des processeurs du système.omreport : affichage de l'état du système à l'aide de Instrumentation Service 63
Les valeurs s'affichent pour les champs suivants : Index, Condition, Nom du
connecteur, Marque du processeur, Version du processeur, Vitesse actuelle,
État et Nombre de noyaux.
Index est le numéro de processeur.
Condition est la condition actuelle du processeur.
Nom du connecteur se rapporte au nom ou au numéro du périphérique qui
occupe le logement du processeur sur le système.
Marque du processeur est le type de processeur d'un fabricant comme
Intel Itanium, Intel Pentium III, Intel Xeon ou AMD Opteron.
Version du processeur représente le numéro de modèle et la version du
processeur.
Vitesse actuelle est la vitesse actuelle du processeur en megaHertz au
démarrage du système.
Condition indique si le logement processeur est activé ou désactivé.
Nombre de cœurs correspond au nombre de processeurs intégrés sur une
puce.
Capacités et propriétés de cache d'un processeur particulier
Pour afficher les propriétés de cache d'un processeur installé sur un
connecteur donné, entrez :
omreport chassis processors index=n
ou
omreport mainsystem processors index=n
Le paramètre index est facultatif. Si vous ne spécifiez pas l'index, Server
Administrator affiche les propriétés de tous les processeurs. Si vous spécifiez
l'index, Server Administrator affiche les propriétés d'un processeur spécifique.
Les champs suivants sont définis pour les capacités d'un microprocesseur
particulier.
Pour un processeur Intel
• Support 64 bits
• Technologie Hyperthread (HT)
• Technologie de virtualisation (VT)
• Commutation sur demande (DBS)64 omreport : affichage de l'état du système à l'aide de Instrumentation Service
• Non exécutable (XD)
• Turbo Mode (Mode Turbo)
Pour un processeur AMD
• Support 64 bits
• AMD-V
• AMD PowerNow!
• Non Exécutable (NX)
Les champs suivants sont définis pour un cache présent sur un microprocesseur
particulier. Si le cache est intégré au processeur, les champs ne s'affichent pas
dans le compte rendu du cache :
• Vitesse
• Type de dispositif de cache pris en charge
• Type de dispositif de cache actuel
• Nom du socket externe
REMARQUE : en raison de restrictions liées à certains systèmes d'exploitation
(par exemple, VMware ESXi), certaines fonctionnalités peuvent ne pas être
disponibles dans cette version d'OpenManage Server Administrator.
Champs rapportés pour chacun des caches d'un processeur particulier
Les champs suivants s'affichent pour chaque cache d'un processeur particulier :
Condition indique si un cache particulier du processeur est activé ou désactivé.
Niveau se rapporte au cache principal ou secondaire. Le cache de niveau
principal est un banc de mémoire intégré au processeur. Le cache de niveau
secondaire est une zone intermédiaire qui alimente le cache principal. Un cache
de niveau secondaire peut être intégré au processeur ou se trouver sur une puce
de mémoire en dehors du processeur. La mémoire cache de processeur interne
est désignée comme une mémoire cache de niveau 1 (ou L1). La mémoire cache
L2 est la mémoire cache externe dans un système équipé d'un processeur Intel
Pentium, et c'est le deuxième niveau de mémoire cache qui est accédé. Les
noms L1 et L2 n'indiquent pas où le cache se situe physiquement (interne ou
externe), mais décrit quel est le cache accédé en premier (L1, donc interne).
Vitesse se rapporte au débit auquel le cache peut transférer des données de la
mémoire principale au processeur. omreport : affichage de l'état du système à l'aide de Instrumentation Service 65
Taille maximale correspond à la quantité maximale de mémoire, en kilooctets, que le cache peut contenir.
Taille installée correspond à la taille réelle du cache.
Type indique si le cache est principal ou secondaire.
Emplacement correspond à l'emplacement du cache sur le processeur ou sur
une puce en dehors du processeur.
Règles d'écriture décrit la façon dont le cache traite un cycle d'écriture. Avec
une règle d'écriture différée, le cache agit comme un tampon. Lorsque le
processeur lance un cycle d'écriture, le cache reçoit les données et arrête le
cycle. Ensuite, le cache réécrit les données dans la mémoire principale quand le
bus système est disponible.
Avec une règle d'écriture immédiate, le processeur écrit sur la mémoire
principale en passant par le cache. Le cycle d'écriture ne se termine que
lorsque les données sont stockées dans la mémoire principale.
Associativité fait référence à la façon dont le contenu de la mémoire
principale est stocké sur le cache.
• Un cache à pleine associativité permet de stocker n'importe quelle ligne de
la mémoire principale dans n'importe quel emplacement du cache.
• Un cache associatif à n directions fait correspondre directement n lignes de
mémoire spécifiques aux n mêmes lignes du cache. Par exemple, la ligne 0
de n'importe quelle page en mémoire doit être stockée sur la ligne 0 de la
mémoire cache.
Type de dispositif de cache pris en charge correspond au type de mémoire
vive statique (SRAM) que le périphérique peut prendre en charge.
Type de dispositif de cache actuel correspond au type de la SRAM présente
prise en charge par le cache.
Nom sérigraphié pour le nom du logement externe est le nom imprimé sur la
carte système à côté du logement.
Type de correction d'erreur identifie le type de vérification et correction
d'erreurs (ECC) que cette mémoire peut effectuer. Les exemples correspondent
à des ECC pouvant être corrigées ou à des ECC ne pouvant pas être corrigées.
Ce compte rendu affiche les informations sur chacun des caches présents sur
le microprocesseur. 66 omreport : affichage de l'état du système à l'aide de Instrumentation Service
omreport chassis pwrmanagement ou omreport mainsystem
pwrmanagement
Utilisez la commande omreport chassis pwrmanagement ou omreport
mainsystem pwrmanagement pour afficher le plafond du bilan de puissance
et les profils de gestion de l'alimentation du système. La valeur s'affiche en
watts ou en BTU/H selon la configuration. Entrez :
omreport chassis pwrmanagement
ou
omreport mainsystem pwrmanagement
REMARQUE : pour assurer la cohérence entre les commandes, le format résultant
de cette commande et les niveaux de commande subséquents ont changé. Il se
peut que vous deviez changer les scripts utilisateur le cas échéant.
REMARQUE : la commande omreport chassis pwrmanagement ou omreport
mainsystem pwrmanagement est applicable sur les systèmes PowerEdge yx1x et
ultérieurs qui prennent en charge Power Management Bus (PMBus) et qui sont
équipés des blocs d'alimentation remplaçables à chaud et non pas les systèmes
sur lesquels un bloc d'alimentation fixe et non redondant est installé.
Pour chaque profil de gestion de l'alimentation du système, des valeurs
s'affichent dans les champs suivants :
Performances maximales, Contrôleur d'alimentation active, Contrôle SE et
Personnalisé.
Les attributs personnalisés sont les suivants :
Gestion de l'alimentation et des performances de l'UC, Gestion de
l'alimentation et des performances de la mémoire et Gestion de
l'alimentation et des performances du ventilateur.
Inventaire énergétique et
bilan de puissance
Inventaire d'alimentation
Alimentation à l'état inactif
Alimentation potentielle
maximale du système
:
:
:
:
0 W
0 Womreport : affichage de l'état du système à l'aide de Instrumentation Service 67
REMARQUE : le bilan de puissance nécessite une licence pour communiquer les
détails. Si la licence appropriée n'est pas installée ou qu'elle a expiré, le système
n'affiche pas les détails du bilan de puissance. Pour des informations
supplémentaires, reportez-vous au Dell Licensing Management Guide (Guide de
gestion des licences de Dell) sur support.dell.com.
omreport chassis pwrmonitoring ou omreport mainsystem
pwrmonitoring
Utilisez la commande omreport chassis pwrmonitoring ou omreport
mainsystem pwrmonitoring pour afficher les propriétés de la consommation
de puissance du système. La valeur s'affiche en watts ou en BTU/H selon la
configuration. Entrez :
omreport chassis pwrmonitoring
ou
omreport mainsystem pwrmonitoring
Pour chaque profil de contrôle de l'alimentation du système, des valeurs
s'affichent dans les champs suivants :
• Condition de la consommation de puissance
• Nom de capteur
• Lecture
• Seuil d'avertissement
• Seuil de panne
• Intensité : emplacement et lecture
• Statistiques de consommation de puissance
• Consommation énergétique
• Heure de début des mesures
Bilan de puissance
Attribut
Valeurs
Attribut
Valeurs
:
:
:
:
Activer le plafond de
puissance
Activé
Seuil énergétique
400 W (56%)68 omreport : affichage de l'état du système à l'aide de Instrumentation Service
• Heure de fin des mesures
• Lecture
• Puissance maximale du système
• Intensité système maximale
REMARQUE : la commande omreport chassis pwrmonitoring ou omreport
mainsystem pwrmonitoring est applicable sur les systèmes PowerEdge yx0x et
ultérieurs qui prennent en charge PMBus (Power Management Bus) et qui sont
équipés des blocs d'alimentation remplaçables à chaud et non pas les systèmes
sur lesquels un bloc d'alimentation fixe et non redondant est installé.
REMARQUE : le contrôle de l'alimentation nécessite une licence pour
communiquer les détails. Si la licence appropriée n'est pas installée ou qu'elle a
expiré, le système n'affiche pas les détails du contrôle d'alimentation. Pour des
informations supplémentaires, reportez-vous au Dell Licensing Management Guide
(Guide de gestion des licences de Dell) sur support.dell.com.
REMARQUE : pour assurer la cohérence des commandes, le format résultant de
cette commande et les niveaux de commande subséquents ont changé. Il se peut
que vous deviez changer les scripts utilisateur le cas échéant.
Tableau 3-5. omreport chassis pwrmonitoring ou omreport mainsystem pwrmonitoring
paire nom=valeur Description
config=stats Rapporte les statistiques d'alimentation en watts.omreport : affichage de l'état du système à l'aide de Instrumentation Service 69
Informations sur la consommation électrique
Consommation énergétique
Index
Condition
Nom de capteur
Lecture
Seuil d'avertissement
Seuil de panne
Intensité du courant
PS1 Courant 1
: 1
: OK
: Consommation énergétique
de la carte système
: 539W
: 994W
: 1 400 W
: 1,2 A
Marge de puissance
Marge système
instantanée
Marge système
maximale
: 300 W
:
: 340 W70 omreport : affichage de l'état du système à l'aide de Instrumentation Service
REMARQUE : les fonctions de gestion de l'alimentation ne sont disponibles que
pour les systèmes PowerEdge équipés de blocs d'alimentation remplaçables à
chaud, non pas pour les systèmes sur lesquels sont installés des blocs
d'alimentation non redondants fixes.
Statistiques de
consommation de puissance
Statistique
Heure de début des
mesures
Heure de fin des
mesures
Lecture
Statistiques
Heure de début des
mesures
Heure de consommation
maximale
Mesure maximale
Statistiques
Mesuré depuis
Heure de lecture
Mesure maximale
: consommation énergétique
: Jeu 28 mai 11:03:20 2011
: VEN 28 mai 11:05:46 2011
: 5,9 kWH
: Puissance système maximale
: Lun 18 mai 16:03:20 2011
: Mer 27 mai 00:23:46 2011
: 630 W
: Intensité système maximale
: Lun 18 mai 16:03:20 2011
: Mar 19 mai 04:06:32 2011
: 2,5 Aomreport : affichage de l'état du système à l'aide de Instrumentation Service 71
omreport chassis pwrsupplies ou omreport mainsystem pwrsupplies
Utilisez la commande omreport chassis pwrsupplies ou omreport
mainsystem pwrsupplies pour afficher les propriétés des blocs d'alimentation
du système. Entrez :
omreport chassis pwrsupplies
ou
omreport mainsystem pwrsupplies
REMARQUE : pour assurer la cohérence des commandes, le format résultant de
cette commande a changé. Modifiez les scripts d'utilisateur, le cas échéant.
Pour chaque profil de gestion de l'alimentation du système, des valeurs
s'affichent dans les champs suivants :
• Condition
• Emplacement
• Type
• Puissance d'entrée nominale (en watts)
• Puissance de sortie maximale
• Condition en ligne
• Capacité de contrôle de l'alimentation
omreport chassis remoteaccess ou omreport mainsystem remoteaccess
Utilisez la commande omreport chassis remoteaccess ou omreport mainsystem
remoteaccess pour afficher les informations générales relatives au contrôleur de
gestion de la carte mère ou à Integrated Dell Remote Access Controller
(BMC/iDRAC) et au contrôleur d'accès à distance si DRAC est installé.
Entrez :
omreport chassis remoteaccess
ou
omreport mainsystem remoteaccess
REMARQUE : pour assurer la cohérence des commandes, le format résultant de
cette commande et les niveaux de commande subséquents ont changé. Il se peut
que vous deviez changer les scripts utilisateur le cas échéant.
Les résultats de la commande omreport chassis remoteaccess ou omreport
mainsystem remoteaccess répertorient chacun des paramètres valides. Le
Tableau 3-6 affiche les paramètres disponibles.72 omreport : affichage de l'état du système à l'aide de Instrumentation Service
omreport chassis slots ou omreport mainsystem slots
Utilisez la commande omreport chassis slots ou omreport mainsystem slots
pour afficher les propriétés des logements du système.
Entrez :
omreport chassis slots index=n
ou
omreport mainsystem slots index=n
Le paramètre index est facultatif. Si vous ne spécifiez pas l'index, Server
Administrator affiche les propriétés de tous les logements du système. Si vous
spécifiez l'index, Server Administrator affiche les propriétés d'un logement
particulier.
REMARQUE : pour assurer la cohérence des commandes, le format résultant de
cette commande a changé. Modifiez les scripts d'utilisateur, le cas échéant.
Pour chaque logement présent dans le système, les valeurs s'affichent pour les
champs suivants : Index, Slot ID Adapter et Data Bus Width (Index, N° de
logement, Carte et Largeur du bus de données).
Tableau 3-6. omreport chassis remoteaccess ou omreport mainsystem remoteaccess
paire nom=valeur Description
config=additional Indique l'état actuel des adresses IPv4 et IPv6 sur iDRAC.
config=advsol Indique des informations avancées sur le contrôleur
BMC/iDRAC ou l'accès à distance par le biais d'une
connexion série sur réseau local (LAN).
config=nic Indique des informations avancées sur le contrôleur
BMC/iDRAC ou sur l'accès à distance au LAN.
config=serial Indique des informations sur le port série du contrôleur BMC
ou d'accès à distance.
config=serialoverlan Indique des informations sur le contrôleur BMC/iDRAC ou
sur l'accès à distance par le biais d'une connexion série sur
réseau local (LAN).
config=terminalmode Indique les paramètres du mode terminal pour le port série.
config=user Indique des informations sur les utilisateurs du contrôleur
BMC/iDRAC ou de l'accès à distance.omreport : affichage de l'état du système à l'aide de Instrumentation Service 73
Index est le numéro du logement du système.
N° de logement est le nom sérigraphié sur la carte mère du système à côté du
logement. Le texte alphanumérique identifie chaque logement du système de
manière unique.
Carte indique le nom et/ou le type de carte qui rentre dans le logement, par
exemple, un contrôleur de matrice de stockage, un adaptateur SCSI, iDRAC
Enterprise ou un HBA.
Largeur du bus de données est la largeur, en bits, de la voie d'acheminement
des informations entre les composants d'un système. La plage de la largeur du
bus de données s'étend de 16 à 64 bits.
omreport chassis temps ou omreport mainsystem temps
Utilisez la commande omreport chassis temps ou omreport mainsystem
temps pour afficher les propriétés des capteurs de température du système.
Entrez :
omreport chassis temps index=n
ou
omreport mainsystem temps index=n
Le paramètre index est facultatif. Si vous ne spécifiez pas l'index, Server
Administrator affiche le résumé des états, des mesures et des seuils définis
pour tous les capteurs de ventilateur présents sur le système. Si vous spécifiez
l'index, Server Administrator affiche le résumé d'un capteur de température
spécifique.
omreport chassis volts ou omreport mainsystem volts
Utilisez la commande omreport chassis volts ou omreport mainsystem volts
pour afficher les propriétés des capteurs de tension du système. Entrez :
omreport chassis volts index=n
ou
omreport mainsystem volts index=n
Le paramètre index est facultatif. Si vous ne spécifiez pas l'index, Server
Administrator affiche le résumé des états, des mesures et des seuils définis
pour tous les capteurs de ventilateur présents sur le système. Si vous spécifiez
l'index, Server Administrator affiche le résumé d'un capteur de tension
particulier.74 omreport : affichage de l'état du système à l'aide de Instrumentation Service
Commandes omreport system ou omreport
servermodule
Utilisez les commandes omreport system ou omreport servermodule pour
afficher les journaux, les valeurs des seuils et des informations sur le coût de
possession et la configuration des actions d'arrêt et de récupération.
omreport system ou omreport servermodule
Utilisez la commande omreport system ou omreport servermodule pour
afficher la condition générale des composants du système. Lorsque vous
spécifiez une commande de niveau 3, telle que omreport system shutdown ou
omreport servermodule shutdown, vous pouvez obtenir des informations
détaillées sur un composant système au lieu de la condition de haut niveau
obtenue avec omreport system ou omreport servermodule.
Entrez :
omreport system
ou
omreport servermodule
Si le système est équipé d'un châssis principal du système/système principal et
qu'au moins un périphérique de stockage lui est directement relié, Server
Administrator peut afficher un résumé au suivant.
GRAVITÉ : COMPOSANT
Ok : Châssis principal du système
Critique : Stockageomreport : affichage de l'état du système à l'aide de Instrumentation Service 75
Commandes d'affichage des journaux
Utilisez la commande omreport system ou omreport servermodule pour
afficher les journaux : le journal des alertes, le journal de commandes et le
journal du matériel ou ESM.
REMARQUE : si le journal des alertes ou le journal de commandes affiche des
données XML non valides (par exemple, des données XML générées pour la
sélection mal présentées), l'effacement des données du journal en tapant
omconfig system alertlog action=clear ou omconfig system
cmdlog action=clear résout le problème. Si vous avez besoin de conserver
le contenu du journal pour vous y référer par la suite, enregistrez une copie du
journal avant d'en effacer les données. Consultez la section « Commandes pour
effacer le contenu des journaux », à la page 176 pour obtenir de plus amples
informations sur l'effacement des journaux.
Pour afficher le contenu du journal des alertes, entrez :
omreport system alertlog
ou
omreport servermodule alertlog
Pour afficher le contenu du journal de commandes, entrez :
omreport system cmdlog
ou
omreport servermodule cmdlog
Pour afficher le contenu du journal ESM, entrez :
omreport system esmlog
ou
omreport servermodule esmlog
Condition d'intégrité générale du journal ESM
Lorsque vous saisissez omreport system esmlog or omreport servermodule
esmlog, le journal de gestion système intégrée (ESM) s'affiche. La première
ligne du rapport reflète l'intégrité d'ensemble du matériel du système. Par
exemple, Intégrité : OK indique que moins de 80 pour cent de l'espace
alloué au journal ESM est occupé par des messages. Si au moins 80 pour cent
de l'espace alloué au journal ESM est occupé, l'avertissement suivant s'affiche :
Intégrité : Non critique
Si une précaution s'affiche, corrigez toutes les conditions de gravité
d'avertissement ou critiques, puis effacez le journal.76 omreport : affichage de l'état du système à l'aide de Instrumentation Service
omreport system alertaction ou omreport servermodule alertaction
Utilisez la commande omreport system alertaction ou omreport
servermodule alertaction pour afficher un résumé des actions d'alerte
configurées pour les événements d'avertissement et de panne affectant les
composants du système. Les actions d'alerte déterminent comment Server
Administrator répond lorsqu'un événement de panne ou d'avertissement se
produit sur un composant.
La commande omreport system alertaction ou omreport servermodule
alertaction est utile pour afficher les actions d'alerte spécifiées pour les
composants. Pour définir une action d'alerte pour un composant, utilisez la
commande omconfig system alertaction ou omconfig servermodule
alertaction. Pour plus d'informations, voir « omconfig : Gestion des
composants à l'aide de Instrumentation Service », à la page 97.
REMARQUE : pour assurer la cohérence des commandes, le format résultant de
cette commande a changé. Modifiez les scripts d'utilisateur, le cas échéant.
REMARQUE : en raison de restrictions liées à certains systèmes d'exploitation
(par exemple, VMware ESXi), certaines fonctionnalités peuvent ne pas être
disponibles dans cette version d'OpenManage Server Administrator.
Composants et événements dotés d'actions d'affichage des alertes
Vous pouvez afficher les propriétés des actions d'alerte des composants et
événements suivants s'ils sont présents dans le système :
• Avertissement de batterie
• Panne de batterie
• Intrusion dans le châssis
• Avertissement de capteur de courant
• Panne de capteur de courant
• Avertissement de ventilateur
• Panne de ventilateur
• Échec anticipé de mémoire
• Échec de mémoire
• Avertissement de sonde de puissance système
• Panne détectée par un capteur de puissance système
• Puissance maximale du système omreport : affichage de l'état du système à l'aide de Instrumentation Service 77
• Avertissement de bloc d'alimentation
• Panne de bloc d'alimentation
• Dégradation de la redondance
• Perte de la redondance
• Avertissement de température
• Panne due à la température
• Avertissement de tension
• Panne due à la tension
• Avertissement concernant un processeur
• Panne de processeur
• Avertissement du journal du matériel
• Journal du matériel plein
• ASR de surveillance
• Avertissement du système de stockage
• Panne du système de stockage
• Avertissement du contrôleur de stockage
• Panne du contrôleur de stockage
• Avertissement de disque physique
• Panne de disque physique
• Avertissement de disque virtuel
• Panne de disque virtuel
• Avertissement d'enceinte
• Panne d'enceinte
• Avertissement de batterie de contrôleur de stockage
• Panne de batterie de contrôleur de stockage
• Support Flash amovible présent
• Support Flash amovible retiré
• Panne de support Flash amovible 78 omreport : affichage de l'état du système à l'aide de Instrumentation Service
REMARQUE : les événements d'avertissement de batterie de contrôleur de
stockage et de panne de batterie de contrôleur de stockage ne sont pas
disponibles sur les systèmes lames.
REMARQUE : l'avertissement Capteur de puissance du système ne s'applique pas
aux systèmes lames.
omreport system assetinfo ou omreport servermodule assetinfo
Utilisez la commande omreport system assetinfo ou omreport servermodule
assetinfo pour consulter les données du coût de possession du système, telles
que celles se rapportant à l'acquisition, la dépréciation et aux informations sur la
garantie. Pour définir l'un de ces champs, utilisez la commande omconfig
system assetinfo ou omconfig servermodule assetinfo. Pour plus d'informations,
voir « omconfig system ou servermodule assetinfo : Modification des valeurs de
coût de possession », à la page 189.
omreport system events ou omreport servermodule events
Utilisez la commande omreport system events ou omreport servermodule
events pour afficher les interruptions SNMP activées ou désactivées. Cette
commande affiche le résumé de chaque composant du système pour lequel
des événements peuvent être générés. Pour chaque composant, le compte
rendu indique les niveaux de gravité qui seront signalés et ceux qui ne le
seront pas. Voici un exemple de résultat pour quelques composants :
omreport system events
ou
omreport servermodule events
Configuration actuelle des interruptions SNMP
-----------
Système
-----------
Paramètres
Activer : Informatif, Avertissement et Critique
Désactiver : aucunomreport : affichage de l'état du système à l'aide de Instrumentation Service 79
---------------
Blocs d'alimentation
----------------
Paramètres
Activer : Informatif, Avertissement et Critique
Désactiver : aucun
-----------
Ventilateurs
-----------
Paramètres
Activer : Critique
Désactiver: Informatif, Avertissement et Critique
---------------------
Support Flash amovible
---------------------
Paramètres
Activer : Informatif, Avertissement et Critique
Désactiver : aucun
Le compte rendu complet répertorie les paramètres de tous les composants
du système pour lesquels des événements peuvent être générés.
Pour afficher la condition d'un type spécifique de composants, utilisez la
commande omreport system events type= ou omreport
servermodule eventtype=. Cette commande affiche le
de chaque composant du système pour lequel des événements peuvent être
générés. Le Tableau 3-7 affiche les événements affichés pour divers types de
composants.
REMARQUE : en raison de restrictions liées à certains systèmes d'exploitation
(par exemple, VMware ESXi), certaines fonctionnalités peuvent ne pas être
disponibles dans cette version d'OpenManage Server Administrator.
Tableau 3-7. Événements système par type de composant
paire nom=valeur Description
type=accords Signale les événements relatifs aux cordons
d'alimentation en CA.
type=battery Signale les événements relatifs aux batteries.80 omreport : affichage de l'état du système à l'aide de Instrumentation Service
Exemple de commande pour un type d'événement
Entrez :
omreport system events type=fans
ou
omreport servermodule events type=fans
Voici un exemple de résultat :
Configuration actuelle des interruptions SNMP
----------
Système
----------
Paramètres
Activer : Informatif, Avertissement et Critique
Désactiver : Aucun
type=fanenclosures Signale les événements relatifs aux enceintes de
ventilateurs.
type=fans Signale les événements relatifs aux ventilateurs.
type=intrusion Signale les événements relatifs à l'intrusion dans le
châssis.
type=log Signale les événements relatifs aux journaux.
type=memory Signale les événements relatifs à la mémoire.
type=powersupplies Signale les événements relatifs aux blocs
d'alimentation.
type=redundancy Signale les événements relatifs à la redondance.
type=systempower Signale les événements relatifs à la puissance système.
type=temps Signale les événements relatifs aux températures.
type=removableflashmedia Signale les événements relatifs au média flash
type=volts Signale les événements relatifs aux tensions.
Tableau 3-7. Événements système par type de composant (suite)
paire nom=valeur Descriptionomreport : affichage de l'état du système à l'aide de Instrumentation Service 81
___________
Groupe de ventilateurs
-----------------
Paramètres
Activer : Informatif, Avertissement et Critique
Désactiver : Aucun
-----------
Objets individuels
-----------
Paramètres Tr/min du ventilateur 1 de la carte
système
Index :0
Activer : Informatif, Avertissement et critique
Désactiver : Aucun
Paramètres Tr/min du ventilateur 2 de la carte
système
Index :1
Activer : Informatif, Avertissement et critique
Désactiver : aucun
omreport system operatingsystem ou omreport servermodule
operatingsystem
Utilisez la commande omreport system operatingsystem ou omreport
servermodule operatingsystem pour afficher des informations sur le système
d'exploitation.
omreport system pedestinations ou omreport servermodule
pedestinations
Utilisez la commande omreport system pedestinations ou omreport
servermodule pedestinations pour afficher les destinations auxquelles les
alertes sont envoyées pour les événements de plateforme. En fonction du
nombre de destinations affichées, vous pouvez configurer une adresse IP
séparée pour chaque adresse de destination.82 omreport : affichage de l'état du système à l'aide de Instrumentation Service
Entrez :
omreport system pedestinations
ou
omreport servermodule pedestinations
Le résultat de la commande omreport system pedestinations ou omreport
servermodule pedestinations répertorie chaque paramètre valide.
REMARQUE : pour assurer la cohérence des commandes, le format résultant de
cette commande a changé. Modifiez les scripts d'utilisateur, le cas échéant.
REMARQUE : le nombre réel de destinations que vous pouvez configurer sur le
système peut différer. Le Tableau 3-8 affiche les paramètres disponibles.
Tableau 3-8. Paramètres de la commande omreport system pedestinations ou omreport
servermodule pedestinations
Sortie Attributs Description
Liste des
destinations
Numéro de
destination :
Destination1
destination 1 : Affiche la première
destination.
Exemple :
101.102.103.104 : Adresse IPv4 de la
première destination.
Numéro de
destination :
Destination 2
destination 2 : Affiche la deuxième
destination.
Exemple :
110.120.130.140 : Adresse IPv4 de la
deuxième destination.
Numéro de
destination :
Destination 3
destination 3 : Affiche la troisième
destination.
Exemple :
201:202:203:204 : Adresse IPv4 de la
troisième destination.omreport : affichage de l'état du système à l'aide de Instrumentation Service 83
Numéro de
destination :
Destination 4
destination 4 : Affiche la quatrième
destination.
Exemple :
210.211.212.213 : Adresse IPv4 de la
quatrième destination.
Numéro de
destination :
Destination 5
destination 5 : Affiche la cinquième
destination.
Exemple :
2001:0db8:85a3:0000:0000:8a2e:0370:
7334 : Adresse IPv6 de la cinquième
destination.
Numéro de
destination :
Destination 6
destination 6 : Affiche la sixième
destination.
Exemple :
2001:0db8:85a3:0000:0000:8a2e:0370:
7334 : adresse IP de la sixième
destination.
Numéro de
destination :
Destination 7
destination 7 : Affiche la septième
destination.
Exemple :
210.211.212.213 : Adresse IP de la
septième destination.
Numéro de
destination :
Destination 8
destination 8 : Affiche la huitième
destination.
210.211.212.213 : adresse IP de la
huitième destination.
Paramètres de
configuration de
la destination
attribute=
communitystring
communitystring : affiche la chaîne de
texte qui joue le rôle de mot de passe et
sert à authentifier les messages SNMP
envoyés entre le BMC et la station de
gestion de destination.
Tableau 3-8. Paramètres de la commande omreport system pedestinations ou omreport
servermodule pedestinations (suite)
Sortie Attributs Description84 omreport : affichage de l'état du système à l'aide de Instrumentation Service
omreport system platformevents ou omreport servermodule
platformevents
Utilisez la commande omreport system platformevents ou omreport
servermodule platformevents pour afficher les réponses du système à chaque
événement sur plateforme répertorié.
REMARQUE : pour assurer la cohérence entre les commandes, le format résultant
de cette commande a changé. Modifiez les scripts d'utilisateur, le cas échéant.
omreport system recovery ou omreport servermodule recovery
Utilisez la commande omreport system recovery ou omreport servermodule
recovery pour déterminer si une action est configurée pour un système
d'exploitation bloqué. Vous pouvez également afficher le nombre de secondes
qui doivent s'écouler avant qu'un système d'exploitation ne soit considéré
comme bloqué.
omreport system shutdown ou omreport servermodule shutdown
Utilisez la commande omreport system shutdown ou omreport servermodule
shutdown pour afficher toute action d'arrêt du système en attente. Si des
propriétés sont configurées pour l'arrêt, l'exécution de cette commande les
affiche.
REMARQUE : en raison de restrictions liées à certains systèmes d'exploitation
(par exemple, VMware ESXi), certaines fonctionnalités peuvent ne pas être
disponibles dans cette version d'OpenManage Server Administrator.
omreport system summary ou omreport servermodule summary
Utilisez la commande omreport system summary ou omreport servermodule
summary pour afficher un résumé détaillé des composants logiciels et
matériels actuellement installés sur le système.
Exemple de résultat de commande
Entrez :
omreport - résumé du système
ou
omreport - résumé du module serveuromreport : affichage de l'état du système à l'aide de Instrumentation Service 85
REMARQUE : si la taille de la carte vFlash ou SD est inférieure à 1 Go, la taille est
affichée en Mo.
REMARQUE : si iDRAC est installé, Server Administrator affiche la version du LCC.
Si BMC est installé, Server Administrator affiche la version de l'USC.
Le résultat qui s'affiche dans la fenêtre de la CLI dépend du logiciel de
gestion de systèmes, du système d'exploitation et des options et composants
matériels installés sur le système. Les résultats partiels suivants de la
commande sont uniques. Il est possible qu'ils ne ressemblent pas à la
configuration matérielle ou logicielle du système :
Résumé du système
-----------------
Profil des
logiciels
-----------------
Gestion de
systèmes
Name (Nom) : Dell OpenManage Server
Administrator
Version : x.x.x
Description : Systems Management Software
Contient : Common Storage Module 4,x.x
: Data Engine 7,x.x
: Hardware Application Programming
Interface 7.x.x
: Instrumentation Service 7.x.x
: Instrumentation Service Integration
Layer 7.0.0
: OpenManage Inventory Collector
7.x.x
: Remote Access Controller Data
Populator 7.x.x86 omreport : affichage de l'état du système à l'aide de Instrumentation Service
: Remote Access Controller Managed
Node 7,x.x
: Secure Port Server 7,x.x
: Server Administrator Common
Framework 7,x.x
: Server Administrator Core files
7,x.x
: Storage Management 4.x.x
: Sun Java Runtime Environment 1.x.x
Système
d'exploitation
Nom : Microsoft Windows Server 2008 R2,
Enterprise x64 Edition
Version : Version 6.1
Server Full Installation
Heure système : Ven 20 mai 18:02:52 2XXX
Heure
d'initialisation
du système
: Mer 18 mai 18:37:58 2XXX
----------
Système
--------------
Système
Nom d'hôte : WIN-27C02UQFV6L
Emplacement du
système
: Veuillez définir la valeur
Life Cycle
Controller
: [-]omreport : affichage de l'état du système à l'aide de Instrumentation Service 87
------------
Châssis principal
du système
-----------
Informations sur
le châssis
Modèle de châssis : PowerEdge R720
Numéro de service
du châssis
: 7654321
Code de service
express:
: 15608862073
Verrou du châssis : Présent(e)
Numéro
d'inventaire du
châssis
: c
Informations
d'accès distant
Périphérique
d'accès à distance
: iDRAC7 Express
Support vFlash : Absent(e)
Processeur 1
Marque de
processeur
: Genuine Intel (R) CPU à 1,60GHz
Version du
processeur
: Model 45 Stepping 2
Tension : 1200 W
Mémoire88 omreport : affichage de l'état du système à l'aide de Instrumentation Service
Capacité totale
installée
:2048 Mo
Mémoire disponible
pour le système
d'exploitation
:2048 Mo
Capacité totale
maximale
:786432 Mo
Nombre de matrices
de mémoire
: 1
Matrice mémoire 1
Emplacement : Carte système ou carte mère
Utilisation : Mémoire système
Capacité installée : 2 048 Mo
Capacité maximale : 786432 Mo
Logements
disponibles
: 24
Logements utilisés : 1
Logement PCI1
Adaptateur : [Innocupé]
Type : PCI E Gen 3 X16
Largeur du bus de
données
: 8x ou x8
Vitesse : [non obtenu, voir la documentation
de la carte]
Longueur du
logement
: de long
Source de tension : 3,3 voltsomreport : affichage de l'état du système à l'aide de Instrumentation Service 89
Logement PCI2
Adaptateur : [Innocupé]
Type : PCI E Gen 3 X16
Largeur du bus de
données
: 8x ou x8
Vitesse : [non obtenu, voir la documentation
de la carte]
Longueur du
logement
: de long
Source de tension : 3,3 volts
Informations sur
le BIOS
Fabricant : Dell Inc.
Version : 0.3.5
Date de diffusion : 16/05/2011
Informations sur
les micrologiciels
Name (Nom) : iDRAC7
Version : 1.00
---------------
Données réseau
---------------
Interface réseau 0
Adresse IP : 10.94.22.111
Masque de sousréseau
: 255.255.254.090 omreport : affichage de l'état du système à l'aide de Instrumentation Service
Les informations résumées sur le matériel du système incluent des valeurs de
données pour les composants des types suivants présents sur le système :
Attributs du système
• Nom d'hôte
• Emplacement du système
• Life Cycle Controller
Passerelle par
défaut
: 10.94.22.1
Adresse MAC : 14-FE-B5-FF-AF-D0
Interface réseau 1
Adresse IP : [Aucune valeur]
Adresse MAC : 14-FE-B5-FF-AF-D1
Interface réseau 2
Adresse IP : [Aucune valeur]
Adresse MAC : 14-FE-B5-FF-AF-D2
----------------
Enceinte de
stockage
--------------
Enceinte de
stockage
Nom : Fond de panieromreport : affichage de l'état du système à l'aide de Instrumentation Service 91
Châssis principal du système ou Système principal
Châssis
• Modèle de châssis
• Numéro de service du châssis
• Code de service express:
• Verrou du châssis
• Numéro d'inventaire du châssis
Informations d'accès distant
• Périphérique d'accès à distance
• Support vFlash
• Taille du support vFlash
Processeur
La liste suivante s'affiche pour chaque processeur du système :
• Marque de processeur
• Gamme du processeur
• Version du processeur
• Vitesse actuelle
• Vitesse maximale
• Vitesse de l'horloge externe
• Tension
Mémoire
• Capacité totale installée
• Mémoire disponible pour le système d'exploitation
• Capacité totale maximale
• Nombre de matrices de mémoire92 omreport : affichage de l'état du système à l'aide de Instrumentation Service
Matrice de mémoire
Les détails suivants sont répertoriés pour chaque carte ou module de
mémoire du système (par exemple, la carte système ou le module de mémoire
dans un numéro de logement donné) :
• Emplacement
• Utilisation
• Capacité installée
• Capacité maximale
• Logements disponibles
• Logements utilisés
• Type d'ECC
BIOS
• Fabricant
• Version du BIOS
• Date de diffusion
Micrologiciel
• Nom
• Version
Données réseau
Les détails suivants sont répertoriés pour chaque interface de carte réseau
(NIC) et de groupe de cartes (Team) si l'interface Team est configurée dans le
système :
• Adresse IP
• Masque de sous-réseau
• Passerelle par défaut
• Adresse MAComreport : affichage de l'état du système à l'aide de Instrumentation Service 93
Enceintes de stockage
Les détails suivant sont répertoriés pour chaque enceinte de stockage
connectée au système :
• Nom
• Numéro de service
omreport system thrmshutdown ou omreport servermodule
thrmshutdown
Utilisez la commande omreport system thrmshutdown ou omreport
servermodule thrmshutdown pour afficher les propriétés configurées pour
une action d'arrêt thermique.
Les trois propriétés qui s'affichent pour l'arrêt thermique sont disabled
(désactivé), warning (avertissement) et failure (panne). Si la CLI affiche le
message suivant, la fonction d'arrêt thermique a été désactivée :
Thermal protect shutdown severity: disabled (Gravité
pour l'arrêt pour protection thermique : désactivée)
Si le système est configuré pour s'arrêter lorsqu'un capteur de température
détecte un avertissement ou une panne, un des messages suivants s'affiche :
Thermal protect shutdown severity: warning (Gravité
pour l'arrêt pour protection thermique : avertissement)
Thermal protect shutdown severity: failure (Gravité
pour l'arrêt pour protection thermique : panne)
omreport system version ou omreport servermodule version
Utilisez la commande omreport system version ou omreport servermodule
version pour répertorier les numéros de version du BIOS, des micrologiciels,
du logiciel de Systems Management Software et du système d'exploitation
installés sur le système.
Exemple de résultat de commande
Entrez :
omreport system version
ou
omreport servermodule version94 omreport : affichage de l'état du système à l'aide de Instrumentation Service
REMARQUE : Si iDRAC est installé, Server Administrator affiche la version du LCC.
Si BMC est installé, Server Administrator affiche la version de l'USC.
Le résultat qui s'affiche dans la fenêtre du CLI dépend de la version du BIOS,
des contrôleurs RAID et des micrologiciels installés sur le système. Les
résultats partiels suivants de la commande sont uniques. Il est possible qu'ils
ne ressemblent aux résultats correspondant à la configuration matérielle ou
logicielle du système :
Rapport de version
---------------------
Châssis principal du système
---------------------
Nom : BIOS
Version : 0.3.5
Nom : iDRAC7
Version : 1.00
---------------------
Logiciel
------------------
Nom : Microsoft Windows Server 2008 R2,
Enterprise x64 edition
Version : Version 6,1 (Build 7600) (x64) Server
Full Installation
Nom : Dell Server Administrator
Version : 7.x.x
-------------------------------
Storage Controller Firmware
------------------------------------
Nom : PERC H310 Mini
Version : 20.10.1-0025omreport : affichage de l'état du système à l'aide de Instrumentation Service 95
Commandes omreport preferences
Utilisez la commande omreport preferences pour afficher les informations
relatives à l'URL du serveur Web de Server Administrator.
Le Tableau 3-9 affiche les attributs disponibles.
Tableau 3-9. omreport preferences webserver
paire nom=valeur Description
attribute=geturl Indique les informations relatives à l'URL du serveur
Web.
attribute=getsignalgorithm Indique l'algorithme actuel de signature de la clé.96 omreport : affichage de l'état du système à l'aide de Instrumentation Serviceomconfig : Gestion des composants à l'aide de Instrumentation Service 97
omconfig : Gestion des composants
à l'aide de Instrumentation Service
La commande omconfig permet de fournir des valeurs pour définir les
événements d'avertissement, configurer les actions d'alerte, effacer les
journaux et configurer l'arrêt du système ; elle vous permet également
d'effectuer d'autres tâches de gestion de systèmes.
Parmi les capacités de omconfig :
• Privilège de l'administrateur pour effacer les journaux de commande,
d'alerte et de matériel
• Privilège de l'administrateur pour configurer et exécuter des arrêts de
système
• Privilège de l'utilisateur privilégié et de l'administrateur pour spécifier des
valeurs par défaut ou autres pour des événements d'avertissement sur des
ventilateurs, des capteurs de tension et des capteurs de température
• Privilège de l'utilisateur privilégié et de l'administrateur pour définir des
actions d'alerte dans le cas d'un événement d'avertissement ou d'un
événement d'échec lié à une intrusion, des ventilateurs, des capteurs de
tension et des capteurs de température
Pour des informations sur l'utilisation de la commande système omconfig pour
afficher et gérer les informations de coût de possession (assetinfo),
consultez « omconfig system ou servermodule assetinfo : Modification des
valeurs de coût de possession », à la page 189 .
Souvent, vous devez utiliser les commandes omreport pour obtenir les
informations dont vous avez besoin pour exécuter une commande omconfig.
Par exemple, pour modifier la température minimale pour un événement
d'avertissement sur un capteur de température, vous devez connaître la
référence du capteur. Utilisez la commande omreport chassis temps ou
omreport mainsystem temp pour afficher une liste des capteurs et leurs
références. Pour des informations supplémentaires sur l'utilisation de la
commande omreport, voir « omreport : affichage de l'état du système à l'aide
de Instrumentation Service », à la page 33.98 omconfig : Gestion des composants à l'aide de Instrumentation Service
Conventions pour les tableaux de paramètres
Les paramètres d'une commande sont répertoriés par ordre alphabétique et
non pas dans l'ordre d'apparition dans l'interface de ligne de commande.
Le symbole | ou barre verticale est l'opérateur logique or (ou) exclusif.
Par exemple, enable | disable (activer | désactiver) signifie que vous pouvez
activer ou désactiver le composant (ou la fonctionnalité), mais qu'il ne peut
pas être activé et désactivé en même temps.
Résumé de la commande omconfig
REMARQUE : bien que cette section répertorie toutes les commandes omconfig
possibles, les commandes disponibles sur le système dépendent de sa
configuration. Si vous essayez d'obtenir de l'aide ou d'exécuter une commande
pour un composant qui n'est pas installé sur le système, Server Administrator
envoie un message indiquant que le composant ou la fonctionnalité est introuvable
sur le système.
Le Tableau 4-2 est un résumé de haut niveau de la commande omconfig.
Les colonnes intitulées Niveau 2 de la commande et Niveau 3 de la commande
répertorient les arguments principaux qui peuvent être utilisés avec
omconfig. Privilège d'utilisateur requis se rapporte au type de privilège dont vous
avez besoin pour exécuter la commande, où U=Utilisateur, P=Utilisateur
privilégié et A=Administrateur. La colonne Utilisation est une description
générale des actions qui sont effectuées avec la commande omconfig.
Des détails supplémentaires sur la syntaxe et l'utilisation de la commande
apparaissent dans la suite de cette section.
Tableau 4-1. Systèmes pouvant utiliser la commande omconfig
Niveau 1 de la commande Niveau 2 de la commande Applicable à
omconfig servermodule Systèmes lames
mainsystem Systèmes lames
system Systèmes rack et tour
chassis Systèmes rack et touromconfig : Gestion des composants à l'aide de Instrumentation Service 99
Tableau 4-2. Niveaux 1, 2 et 3 de la commande omconfig
Niveau 1 de
la commande
Niveau 2 de la
commande
Niveau 3 de la
commande
Privilège
utilisateur
requis
Utilisation
omconfig
about U, P, A Affiche le numéro de version
et les propriétés du
programme Server
Administrator.
details=true U, P, A Affiche des informations sur
les programmes de Server
Administrator installés.
preferences
cdvformat A Spécifie le délimiteur qui
sépare les champs de données
indiqués au format à
délimiteur personnalisé (cdv.)
dirservice A Configure le service Active
Directory de Microsoft.
snmp A Définit le mot de passe de
root SNMP. Configure les
opérations Set SNMP.
useraccess A Détermine si les utilisateurs
disposant de droits d'accès
inférieurs au niveau
administrateur peuvent
utiliser Server Administrator.
webserver A Permet à l'administrateur de
définir les niveaux de
cryptage du serveur Web et
de configurer le point de
lancement de l'URL dans
l'environnement du serveur
Web Server Administrator.
system ou
servermodule100 omconfig : Gestion des composants à l'aide de Instrumentation Service
alertaction P, A Prédétermine les mesures
devant être prises pour les
événements d'avertissement
ou de panne déclenchés par
une intrusion, les ventilateurs,
les températures, les tensions,
les blocs d'alimentation, la
mémoire et la redondance.
alertlog P, A Permet à l'administrateur
d'effacer le journal des
alertes.
assetinfo P, A Permet d'entrer et de
modifier les informations sur
le coût de possession du
système, y compris les valeurs
de dépréciation, de créditbail, de maintenance, de
service et de support.
cmdlog P, A Permet à l'administrateur
d'effacer les données du
journal des commandes.
esmlog P, A Permet à l'administrateur
d'effacer les données du
journal ESM.
events P, A Active et désactive les
interruptions SNMP.
pedestinations P, A Définit les adresses IP pour
les destinations d'alertes.
Tableau 4-2. Niveaux 1, 2 et 3 de la commande omconfig (suite)
Niveau 1 de
la commande
Niveau 2 de la
commande
Niveau 3 de la
commande
Privilège
utilisateur
requis
Utilisationomconfig : Gestion des composants à l'aide de Instrumentation Service 101
platformevents A Détermine l'action d'arrêt à
effectuer le cas échéant, pour
un événement sur une
plateforme spécifique. Active
et désactive également la
génération d'alertes de filtre
d'événements de plate-forme.
recovery P, A Prédétermine la façon dont le
système répond à un blocage
du système d'exploitation.
shutdown A Permet à l'administrateur de
sélectionner une option
d'arrêt pour le système.
thrmshutdown A Définit le niveau de gravité
auquel un événement
thermique déclenche un arrêt
du système.
webserver A Démarre ou arrête
Web Server.
chassis ou
mainsystem
biossetup A Configure le comportement
de composants spécifiques
du système contrôlés par le
BIOS.
Tableau 4-2. Niveaux 1, 2 et 3 de la commande omconfig (suite)
Niveau 1 de
la commande
Niveau 2 de la
commande
Niveau 3 de la
commande
Privilège
utilisateur
requis
Utilisation102 omconfig : Gestion des composants à l'aide de Instrumentation Service
ventilateurs P, A Configure les seuils
d'avertissement des capteurs
de ventilateurs sur leur valeur
par défaut ou sur une autre
valeur.
REMARQUE : vous ne pouvez
pas modifier les valeurs de
seuils sur les systèmes ESM3
(gestion de serveur intégrée)
et Dell PowerEdge x8xx.
frontpanel A Configure le bouton
d'alimentation, le bouton
d'interruption non
masquable (NMI), l'accès de
sécurité et l'affichage LCD
du système.
info P, A Permet de définir une valeur
initiale ou de modifier la
valeur du numéro
d'inventaire ou du nom du
châssis.
leds P, A Spécifie quand une LED de
panne ou d'identification du
châssis doit clignoter et
permet d'éteindre la LED du
disque dur du système.
memorymode A Active ou désactive le blanc
de réserve, la mise en miroir,
le raid et les modes de
mémoire DDDC (Double
Device Data Correction).
Spécifie également les modes
à utiliser.
Tableau 4-2. Niveaux 1, 2 et 3 de la commande omconfig (suite)
Niveau 1 de
la commande
Niveau 2 de la
commande
Niveau 3 de la
commande
Privilège
utilisateur
requis
Utilisationomconfig : Gestion des composants à l'aide de Instrumentation Service 103
pwrmanagement P, A Permet de choisir entre
l'économie de puissance
maximale et les performances
optimisées du système.
pwrmonitoring P, A Configure les informations
sur la consommation
d'énergie et les seuils.
remoteaccess A Configure les informations
sur l'accès à distance.
temps P, A Définit les valeurs des seuils
d'avertissement sur les
valeurs par défaut ou une
autre valeur.
REMARQUE : vous ne pouvez
pas modifier les valeurs de
seuils sur les systèmes ESM3
et PowerEdge x8xx.
volts P, A Définit les valeurs des seuils
d'avertissement sur les
valeurs par défaut ou une
autre valeur.
REMARQUE : vous ne pouvez
pas modifier les valeurs de
seuils sur les systèmes ESM3
et PowerEdge x8xx.
storage Voir « Utilisation du service
Storage Management », à la
page 209.
Tableau 4-2. Niveaux 1, 2 et 3 de la commande omconfig (suite)
Niveau 1 de
la commande
Niveau 2 de la
commande
Niveau 3 de la
commande
Privilège
utilisateur
requis
Utilisation104 omconfig : Gestion des composants à l'aide de Instrumentation Service
Aide pour la commande omconfig
Utilisez la commande omconfig -? pour obtenir la liste des commandes
disponibles pour omconfig.
Utilisez omconfig -? pour obtenir de l'aide à
propos des commandes de niveau 2 about, chassis, preferences et system. Les
informations suivantes sur omconfig system -? permettent également
d'obtenir de l'aide à propos de la commande omconfig chassis.
Utilisez la commande omconfig system -? pour obtenir la liste des
commandes disponibles pour omconfig system.
Utilisez la commande omconfig preferences -? pour obtenir la liste des
commandes disponibles pour omconfig preferences, telles que cdvformat,
qui correspond au format à délimiteur personnalisé (cdv). Entrez la
commande suivante pour afficher la liste des valeurs de limiteur pour le .cdv :
omconfig preferences cdvformat -?
Utilisez une commande de forme omconfig system -? pour obtenir la liste des paramètres à utiliser pour exécuter
une commande omconfig system spécifique. Par exemple, les commandes
suivantes produisent la liste des paramètres valides pour omconfig system
alertaction et omconfig system shutdown:
omconfig system alertaction -?
omconfig system shutdown -?
Dans le cas de la commande omconfig system alertaction, vous pouvez
utiliser diverses options pour empêcher l'aide de l'interface de ligne de
commande (CLI) de défiler avant d'avoir pu la lire.
Pour faire défiler le résultat d'une commande écran par écran, entrez :
omconfig system alertaction -? | more
où | more vous permet d'appuyer sur la barre d'espacement pour afficher
l'écran suivant du résultat d'aide de la CLI.
Pour créer un fichier qui contient toute l'aide pour la commande omconfig
system alertaction -?, entrez :
omconfig system alertaction -? -outa alert.txt
où -outa dirige le résultat de la commande vers un fichier appelé alert.txt.omconfig : Gestion des composants à l'aide de Instrumentation Service 105
Pour lire l'aide de la commande alertaction sur un système d'exploitation
Microsoft Windows, Red Hat Enterprise Linux ou SUSE LINUX Enterprise
Server, entrez :
more alert.txt
omconfig about
Utilisez la commande omconfig about pour connaître le nom de produit et le
numéro de version de l'application de gestion de systèmes installée sur le
système. Voici un exemple de résultat de la commande omconfig about :
Pour des détails supplémentaires sur l'environnement de Server
Administrator, entrez :
omconfig about details=true
Server Administrator comprend plusieurs services qui ont chacun leur propre
numéro de version. Le champ Contient donne les numéros de version des
services et fournit d'autres détails utiles. Le résultat suivant est donné à titre
d'exemple et peut différer selon la configuration du système et la version de
Server Administrator disponible :
Nom de
produit
: Dell OpenManage Server Administrator
Version : 7.x.x
Copyright : Copyright (C) Dell Inc. xxxx-xxxx. Tous
droits réservés.
Société : Dell Inc.
Contient : Broadcom SNMP Agent 10.xx.xx
Common Storage Module 3.x.x
Data Engine 5.x.x
Hardware Application Programming Interface
5.x.x
Instrumentation Service 6.x.x
Instrumentation Service Integration Layer
1.x.x
Intel SNMP Agent 1.xx.x106 omconfig : Gestion des composants à l'aide de Instrumentation Service
omconfig chassis ou omconfig mainsystem
Utilisez les commandes omconfig chassis ou omconfig mainsystem pour
utiliser les valeurs par défaut ou définir les valeurs des capteurs de
ventilateurs, de tension et de température, configurer le comportement du
BIOS pendant le démarrage du système, effacer le nombre d'erreurs de
mémoire et activer ou désactiver les fonctions de contrôle du bouton
d'alimentation si la configuration du système le permet.
Utilisez la commande omconfig chassis -? ou la commande omconfig
mainsystem -? pour consulter la liste de toutes les commandes omconfig
chassis ou omconfig mainsystem.
omconfig chassis biossetup ou omconfig mainsystem biossetup
Utilisez la commande omconfig chassis biossetup ou omconfig mainsystem
biossetup pour configurer les paramètres du BIOS système normalement
disponibles dans les paramètres horaires de démarrage de la configuration du
BIOS du système.
PRÉCAUTION : la modification de certaines options de configuration du BIOS
peut invalider le système ou vous forcer à réinstaller le système d'exploitation.
REMARQUE : redémarrez le système pour que les options de configuration du
BIOS prennent effet.
OpenManage Inventory Collector 6.x.x
OpenManage Tools 6.x.x
Remote Access Controller 4 Data Populator
4.x.x
Remote Access Controller 4 Managed Node
4.6.3
Secure Port Server 1.x.x
Server Administrator Framework 6.x.x
Agent for Remote Access 1.x.x
Storage Management 3.x.x
Sun Java Runtime Environment 1.x.xxomconfig : Gestion des composants à l'aide de Instrumentation Service 107
REMARQUE : les options de configuration du BIOS ne sont pas toutes disponibles
sur tous les systèmes.
REMARQUE : en raison de restrictions liées à certains systèmes d'exploitation
(par exemple, VMware ESXi), certaines fonctionnalités ne sont pas disponibles
dans cette version d'OpenManage Server Administrator.
Le Tableau 4-3 affiche les paires name=value que vous pouvez utiliser avec
cette commande sur les systèmes antérieurs aux systèmes PowerEdge yx2x.
Tableau 4-3. Paramètres de configuration du BIOS sur les systèmes antérieurs aux
systèmes PowerEdge yx2x
paire nom=valeur 1
attribute=
paire nom=valeur 2
setting=
Description
attribute=
acpwrrecovery
setting=off | last| on off : le système est éteint.
last : le système revient à
son état antérieur.
on : le système est allumé.
delay=random |
immediate | timedelay
time
random : le système est allumé avec le
délai aléatoire.
immediate : le système revient à son état
antérieur immédiatement.
timedelay : le système est
allumé en fonction du délai spécifié par
l'utilisateur.
attribute=bezel setting=enabled |
disabled
enabled : active la vérification de
l'intrusion dans le cadre pendant le
démarrage du système.
disabled : désactive la vérification de
l'intrusion dans le cadre pendant le
démarrage du système.108 omconfig : Gestion des composants à l'aide de Instrumentation Service
attribute=
bootsequence
setting=diskettefirst |
hdonly | devicelist |
cdromfirst |
opticaldrive
Informe le BIOS du périphérique utilisé
pour démarrer le système, ainsi que
l'ordre dans lequel la routine d'amorçage
doit vérifier chaque périphérique.
REMARQUE : sur les systèmes Linux, les
utilisateurs ou groupes d'utilisateurs mis
au niveau administrateur ou groupes
d'administrateurs ne peuvent pas
configurer ce paramètre de la
configuration du BIOS.
attribute=
bootmode
setting=uefi | bios uefi : active le système d'exploitation à
démarrer prenant en charge le mode
d'amorçage UEFI (Unified Extensible
Firmware Interface).
bios : active le système d'exploitation à
démarrer ne prenant pas en charge le
mode d'amorçage UEFI.
attribute=
bootorder
sequence=nom_alias1,
nom_alias2,.....
aliasnameN
Configure la séquence de démarrage
selon les noms d'alias définis. Pour
afficher les noms d'alias définis, exécutez
la commande omreport chassis
biossetup attribute=
bootorder.
REMARQUE : sur les systèmes Linux, les
utilisateurs ou groupes d'utilisateurs mis
au niveau administrateur ou groupes
d'administrateurs ne peuvent pas
configurer ce paramètre de la
configuration du BIOS.
Tableau 4-3. Paramètres de configuration du BIOS sur les systèmes antérieurs aux
systèmes PowerEdge yx2x (suite)
paire nom=valeur 1
attribute=
paire nom=valeur 2
setting=
Descriptionomconfig : Gestion des composants à l'aide de Instrumentation Service 109
attribute=
hddorder
sequence=nom_alias1,
nom_alias2,.....
aliasnameN
Configure la séquence du disque dur de
configuration du BIOS selon les noms
d'alias définis. Les modifications
prennent effet après redémarrage du
système. Pour afficher les noms d'alias
définis, exécutez la commande
omreport chassis
biossetup attribute=
bootorder.
REMARQUE : sur les systèmes Linux, les
utilisateurs ou groupes d'utilisateurs mis
au niveau administrateur ou groupes
d'administrateurs ne peuvent pas
configurer ce paramètre de la
configuration du BIOS.
attribute=cstates setting=enabled |
disabled
enabled : active le processeur dans un état
de veille profonde lorsque le système n'est
pas utilisé.
disabled : désactive le processeur de
l'état de veille profonde lorsque le
système n'est pas utilisé.
attribute=
conredirect
setting=enabled |
disabled
enabled : redirige l'écran du BIOS sur le
port série 1. Les sorties clavier et texte
sont redirigées sur le port série 2.
disabled : désactive la redirection de
console BIOS.
attribute=crab setting=enabled |
disabled
enabled : active la redirection de console
du BIOS après le redémarrage du
système.
disabled : désactive la redirection de
console du BIOS.
REMARQUE : la commande crab n'est
valide que pour les systèmes Dell
PowerEdge x9xx.
Tableau 4-3. Paramètres de configuration du BIOS sur les systèmes antérieurs aux
systèmes PowerEdge yx2x (suite)
paire nom=valeur 1
attribute=
paire nom=valeur 2
setting=
Description110 omconfig : Gestion des composants à l'aide de Instrumentation Service
attribute=cpuc1e setting=enabled |
disabled
enabled : active le processeur C1-E après
le redémarrage du système.
disabled : désactive le processeur C1-E
après le redémarrage du système.
attribute=cpuht setting=enabled |
disabled
enabled : active l'hyperthreading du
processeur logique.
disabled : désactive l'hyperthreading du
processeur logique.
attribute=cpuvt setting=enabled |
disabled
enabled : active la virtualisation.
disabled : désactive la virtualisation.
attribute=
cpuxdsupport
setting=enabled |
disabled
enabled : active la prise en charge de
l'exécution de la désactivation (XD) sur
le système.
disabled : désactive la prise en charge de
l'exécution de la désactivation (XD) sur
le système.
attribute=cpucore setting=1 2 4 6 8 10 12
all
1 : active un cœur par processeur.
2 : active deux cœurs par processeur.
4 : active quatre cœurs par processeur.
6 : active six cœurs par processeur.
8 : active huit cœurs par processeur.
10 : active dix cœurs par processeur.
12 : active douze cœurs par processeur.
all : active le nombre maximal de cœurs
par processeur.
attribute=dbs setting=enable |
disable
enable : active la commutation basée sur
la demande (DBS) sur le système.
disable : désactive DBS sur le système.
Tableau 4-3. Paramètres de configuration du BIOS sur les systèmes antérieurs aux
systèmes PowerEdge yx2x (suite)
paire nom=valeur 1
attribute=
paire nom=valeur 2
setting=
Descriptionomconfig : Gestion des composants à l'aide de Instrumentation Service 111
attribute=diskette setting=off| auto |
writeprotect
off : désactive le lecteur de disquette.
auto : active automatiquement le lecteur
de disquette.
writeprotect : n'autorise pas l'écriture.
Met le lecteur de disquette en lecture
seule.
attribute=dualnic setting=off | on |
pxeboth | nic1pxe |
nic2pxe | isciboth |
nic1isci | nic2isci |
nic1pxenic2isci |
nic1iscinic2pxe |
onpxeboth |
onpxenone |
onpxenic1 | onpxenic2
off : désactive les contrôleurs d'interface
réseau (NIC).
on : active l'interface réseau (PXE ou
iSCSI n'est activé sur aucun des NIC).
pxeboth : active PXE sur les deux NIC.
nic1pxe : active PXE sur la première
NIC et aucun élément (aucun PXE ni
aucun iSCSI) sur la deuxième NIC.
nic2pxe : active aucun élément (aucun
PXE ni aucun iSCSI) sur la première
NIC et PXE sur la deuxième NIC.
isciboth : active iSCSI sur les deux NIC.
nic1isci : active iSCSI sur la première
NIC et aucun élément (aucun PXE ni
aucun iSCSI) sur la deuxième NIC.
nic2isci : active aucun élément (aucun
PXE ni aucun iSCSI) sur la première
NIC et iSCSI sur la deuxième NIC.
nic1pxenic2isci : active PXE sur la
première NIC et iSCSI sur la deuxième
NIC.
nic1iscinic2pxe : active iSCSI sur la
première NIC et PXE sur la deuxième
NIC.
Tableau 4-3. Paramètres de configuration du BIOS sur les systèmes antérieurs aux
systèmes PowerEdge yx2x (suite)
paire nom=valeur 1
attribute=
paire nom=valeur 2
setting=
Description112 omconfig : Gestion des composants à l'aide de Instrumentation Service
REMARQUE : les options suivantes sont
désapprouvées :
onpxeboth : active PXE sur les deux
NIC.
onpxenone : PXE n'est activé sur aucun
des NIC.
onpxenic1 : active PXE sur la première
NIC.
onpxenic2 : active PXE sur la deuxième
NIC.
attribute=
embhypvisor
setting=enabled |
disabled
enabled : active l'hyperviseur intégré.
disabled : désactive l'hyperviseur intégré.
attribute=
embvideoctrl
setting=enabled |
disabled
enabled : active le contrôleur vidéo
intégré à spécifier comme périphérique
de vidéo principal.
enabled : active le contrôleur vidéo
intégré à spécifier comme périphérique
de vidéo principal.
attribute=
esataport
setting=off | auto off : définit la valeur du port SATA
intégré sur off (arrêt).
off : définit la valeur du port SATA
intégré sur off (arrêt).
attribute=
extserial
setting=com1 |
com2 | rad
com1 : mappe le connecteur série
externe sur COM 1.
com2 : mappe le connecteur série
externe sur COM 2.
rad : mappe le connecteur série externe
sur le périphérique d'accès à distance.
Tableau 4-3. Paramètres de configuration du BIOS sur les systèmes antérieurs aux
systèmes PowerEdge yx2x (suite)
paire nom=valeur 1
attribute=
paire nom=valeur 2
setting=
Descriptionomconfig : Gestion des composants à l'aide de Instrumentation Service 113
attribute=fbr setting=9600 |
19200 | 57600 |
115200
9600 : définit le débit en bauds à sécurité
intégrée de la redirection de console sur
9 600 bits par seconde.
19200 : définit le débit en bauds à sécurité
intégrée de la redirection de console sur
19 200 bits par seconde.
57600 : définit le débit en bauds à sécurité
intégrée de la redirection de console sur
57 600 bits par seconde.
115200 : définit le débit en bauds à sécurité
intégrée de la redirection de console sur
115 200 bits par seconde.
attribute=htassist setting=enabled |
disabled
enabled : active l'option probe filter
chipset.
disabled : désactive l'option probe filter
chipset.
REMARQUE : certaines applications ne
fonctionnent pas à leur pleine capacité si
vous activez ou désactivez cette option.
attribute=ide setting=on | off
force=true
on : active ce périphérique.
off : désactive ce périphérique.
force=true : vérification de la
modification des paramètres.
attribute=
idepridrv
setting=off | auto off : désactive le périphérique.
auto : détecte et active le périphérique
automatiquement.
Tableau 4-3. Paramètres de configuration du BIOS sur les systèmes antérieurs aux
systèmes PowerEdge yx2x (suite)
paire nom=valeur 1
attribute=
paire nom=valeur 2
setting=
Description114 omconfig : Gestion des composants à l'aide de Instrumentation Service
attribute=
intrusion
setting=enabled |
disabled
enabled : active la vérification de
l'intrusion pendant le démarrage du
système. Si le système dispose également
d'une fonctionnalité de détection
d'intrusion dans le cadre, l'option
d'intrusion vérifie si le cadre du système
a été retiré.
disabled : désactive la vérification de
l'intrusion pendant le démarrage du
système.
attribute=
intusb[1..2]
REMARQUE : l'opt
ion suivante est
dépréciée :
attribute=intusb
setting=enabled |
disabled
enabled : active le lecteur USB interne.
disabled : désactive le lecteur USB
interne.
attribute=mouse setting=on | off on : active la souris.
off : désactive la souris.
Tableau 4-3. Paramètres de configuration du BIOS sur les systèmes antérieurs aux
systèmes PowerEdge yx2x (suite)
paire nom=valeur 1
attribute=
paire nom=valeur 2
setting=
Descriptionomconfig : Gestion des composants à l'aide de Instrumentation Service 115
attribute=nic1 setting=enabled |
enabledwithpxe |
disabled |
enabledonly |
enablednonepxe |
enabledwithiscsi
enabled : active la première NIC au
démarrage du système.
enabledwithpxe : active la première NIC
au démarrage du système (avec PXE
activé le cas échéant)
disabled : désactive la première NIC au
démarrage du système.
enabledonly : active la première NIC
au démarrage du système (avec PXE
désactivé le cas échéant)
enablednonepxe : active la première
NIC au démarrage du système (avec
PXE désactivé le cas échéant)
enabledwithiscs : active la première NIC
au démarrage du système (avec iSCSI
activé si le système est doté d'iSCSI)
attribute=nic2 setting=enabled |
enabledwithpxe |
disabled |
enabledonly |
enablednonepxe |
enabledwithiscsi
enabled : active la deuxième NIC au
démarrage du système.
enabledwithpxe : active la deuxième
NIC au démarrage du système (avec PXE
activé le cas échéant)
disabled : désactive la deuxième NIC au
démarrage du système.
enabledonly : active la deuxième NIC
au démarrage du système (avec PXE
désactivé le cas échéant)
enablednonepxe : active la deuxième
NIC au démarrage du système (avec
PXE désactivé le cas échéant)
enabledwithiscsi : active la deuxième
NIC au démarrage du système (avec
iSCSI activé le cas échéant).
Tableau 4-3. Paramètres de configuration du BIOS sur les systèmes antérieurs aux
systèmes PowerEdge yx2x (suite)
paire nom=valeur 1
attribute=
paire nom=valeur 2
setting=
Description116 omconfig : Gestion des composants à l'aide de Instrumentation Service
attribute=nic3 setting=enabled |
enabledwithpxe |
disabled |
enabledonly |
enablednonepxe |
enabledwithiscsi
enabled : active la troisième NIC au
démarrage du système.
enabledwithpxe : active la troisième
NIC au démarrage du système (avec PXE
activé le cas échéant)
disabled : désactive la troisième NIC au
démarrage du système.
enabledwithpxe : active la troisième
NIC au démarrage du système (avec
PXE activé le cas échéant)
enabledwithpxe : active la troisième
NIC au démarrage du système (avec
PXE activé le cas échéant)
enabledwithiscsi : active la troisième
NIC au démarrage du système (avec
iSCSI activé le cas échéant)
attribute=nic4 setting=enabled |
enabledwithpxe |
disabled |
enabledonly |
enablednonepxe |
enabledwithiscsi
enabled : active la quatrième NIC au
démarrage du système.
enabledwithpxe : active la quatrième
NIC au démarrage du système (avec PXE
activé le cas échéant)
disabled : désactive la quatrième NIC au
démarrage du système.
enabledonly : active la quatrième NIC
au démarrage du système (avec PXE
activé le cas échéant)
enablednonepxe : active la quatrième
NIC au démarrage du système (avec
PXE désactivé le cas échéant)
enabledwithiscsi : active la troisième
NIC au démarrage du système (avec
iSCSI activé le cas échéant)
Tableau 4-3. Paramètres de configuration du BIOS sur les systèmes antérieurs aux
systèmes PowerEdge yx2x (suite)
paire nom=valeur 1
attribute=
paire nom=valeur 2
setting=
Descriptionomconfig : Gestion des composants à l'aide de Instrumentation Service 117
attribute=
numlock
setting=on | off on : utilise le pavé numérique en tant
que touches chiffrées.
off : utilise le pavé numérique en tant
que touches fléchées.
attribute=numa setting=enabled |
disabled
enabled : active l'entrelacement de
nœuds.
disabled : désactive l'entrelacement de
nœuds.
attribute=
ppaddress
setting=off | lpt1 |
lpt2 | lpt3
off : désactive l'adresse du port parallèle.
lpt1 : situe le périphérique sur LPT1.
lpt2 : situe le périphérique sur LPT2.
lpt3 : situe le périphérique sur LPT3.
attribute=
ppmode
setting=at | ps2 |
ecp | epp
at : définit le mode du port parallèle sur
le type AT.
ps2 : définit le mode du port parallèle
sur le type PS/2.
ecp : définit le mode du port parallèle
sur le type ECP (port de capacités
étendues).
epp : définit le mode du port parallèle
sur le type EPP (port parallèle amélioré).
attribute=
primaryscsi
setting=on | off
force=true
PRÉCAUTION : si vous modifiez le
paramètre de primary scsi, romb, romba
ou de rombb, le système s'arrête de
fonctionner et vous devez réinstaller le
système d'exploitation.
on : active le périphérique.
off : désactive le périphérique.
force=true : vérification de la
modification des paramètres.
Tableau 4-3. Paramètres de configuration du BIOS sur les systèmes antérieurs aux
systèmes PowerEdge yx2x (suite)
paire nom=valeur 1
attribute=
paire nom=valeur 2
setting=
Description118 omconfig : Gestion des composants à l'aide de Instrumentation Service
attribute=romb setting=raid | off |
scsi force=true
raid : indique au BIOS de détecter le
RAID-on-motherboard sur carte mère
(ROMB) en tant que périphérique RAID.
off : désactive le périphérique au
démarrage du système.
scsi : indique au BIOS de détecter ce
périphérique en tant que périphérique
SCSI.
force=true : vérification de la
modification des paramètres.
attribute=romba setting=raid | scsi
force=true
raid : indique au BIOS de détecter le
canal A du RAID-on-motherboard sur
carte mère (ROMB) en tant que
périphérique RAID.
scsi : indique au BIOS de détecter ce
périphérique en tant que périphérique
SCSI.
force=true : vérification de la
modification des paramètres.
attribute=rombb setting=raid | scsi
force=true
raid : indique au BIOS de détecter le
canal B du RAID-on-motherboard sur
carte mère (ROMB) en tant que
périphérique RAID.
scsi : indique au BIOS de détecter ce
périphérique en tant que périphérique
SCSI.
force=true : vérification de la
modification des paramètres.
Tableau 4-3. Paramètres de configuration du BIOS sur les systèmes antérieurs aux
systèmes PowerEdge yx2x (suite)
paire nom=valeur 1
attribute=
paire nom=valeur 2
setting=
Descriptionomconfig : Gestion des composants à l'aide de Instrumentation Service 119
attribute=sata setting=off| ata | raid off : désactive le contrôleur SATA.
ata : définit le contrôleur SATA intégré
sur le mode ATA.
raid : définit le contrôleur SATA intégré
sur le mode RAID.
attribute=sataport
(0...7) ou (A...H)
setting=off | auto off : désactive le port SATA.
auto : active automatiquement le
port SATA.
attribute=
secondaryscsi
setting=on | off on : active le périphérique.
off : désactive le périphérique.
attribute=
serialportaddr
setting=default |
alternate | com1 |
com2
default : mappe sur Périphérique
série1=COM1, Périphérique série2=
COM2.
alternate : mappe sur Périphérique
série1=COM2, Périphérique série2=
COM1
com1 : définit l'adresse du port série à
COM1.
com2 : définit l'adresse du port série à
COM2.
Tableau 4-3. Paramètres de configuration du BIOS sur les systèmes antérieurs aux
systèmes PowerEdge yx2x (suite)
paire nom=valeur 1
attribute=
paire nom=valeur 2
setting=
Description120 omconfig : Gestion des composants à l'aide de Instrumentation Service
attribute=
serialcom
setting=off | on |
com1 |com2 |
onwithconsole
off : désactive le paramètre de
communication série.
on : active le paramètre de
communication série sans la redirection
de console.
com1 : active le paramètre de
communication série avec la redirection
de console via COM 1.
com2 : active le paramètre de
communication série avec la redirection
de console via COM 2.
onwithconsole : active le paramètre de
communication série avec la redirection
de console via COM1 et COM 2.
Tableau 4-3. Paramètres de configuration du BIOS sur les systèmes antérieurs aux
systèmes PowerEdge yx2x (suite)
paire nom=valeur 1
attribute=
paire nom=valeur 2
setting=
Descriptionomconfig : Gestion des composants à l'aide de Instrumentation Service 121
attribute=
serialport1
setting=off | auto |
com1 | com3 |
bmcserial | bmcnic |
rac | com1bmc
off : désactive le port série 1.
auto : mappe le port série 1 sur un port
COM.
com1 : mappe le port série 1 sur un port
COM 1.
com3 : mappe le port série 1 sur un port
COM 3.
bmcserial : mappe le port série 1 sur le
contrôleur BMC série.
bmcnic : mappe le port série 1 sur le
NIC du contrôleur de gestion de la carte
mère (BMC).
rac : mappe le port série 1 sur RAC
(Remote Access Controller).
com1bmc : mappe le port série 1 sur un
port COM 1 bmc.
REMARQUE : cette commande
s'applique à des systèmes x8xx
particuliers.
attribute=
serialport2
setting=off | auto |
com2 | com4
off : désactive le port série 2.
auto : mappe le port série 2 sur un port
COM.
com2 : mappe le port série 2 sur un port
COM 2.
com4 : mappe le port série 2 sur un port
COM 4.
attribute=speaker setting=on | off on : active le haut-parleur.
off : désactive le haut-parleur.
Tableau 4-3. Paramètres de configuration du BIOS sur les systèmes antérieurs aux
systèmes PowerEdge yx2x (suite)
paire nom=valeur 1
attribute=
paire nom=valeur 2
setting=
Description122 omconfig : Gestion des composants à l'aide de Instrumentation Service
attribute=
cputurbomode
setting=enabled |
disabled
Le mode turbo de l'UC peut augmenter
la fréquence de l'UC lorsque le système
fonctionne en deçà des limites
thermiques, de puissance ou de courant.
enabled : active le mode turbo de l'UC.
disabled : désactive le mode turbo de
l'UC.
attribute=uausb setting=on |
backonly | off
on : active les ports USB accessibles aux
utilisateurs.
backonly : active uniquement les ports
USB accessibles aux utilisateurs qui se
trouvent à l'arrière du système.
off : désactive les ports USB accessibles
aux utilisateurs.
attribute=usb setting=enabled |
disabled
enabled : active les ports USB.
disabled : désactive les ports USB.
REMARQUE : selon le matériel du
système, vous pouvez configurer usb ou
usbb.
attribute=usbb setting=enabled |
enabledwithbios|
disabled
enabled : active les ports USB au
démarrage du système sans prise en
charge par le BIOS.
enabledwithbios : active les ports USB
au démarrage du système avec prise en
charge par le BIOS.
disabled : désactive les ports USB au
démarrage du système.
REMARQUE : selon le matériel du
système, vous pouvez configurer usb ou
usbb.
Tableau 4-3. Paramètres de configuration du BIOS sur les systèmes antérieurs aux
systèmes PowerEdge yx2x (suite)
paire nom=valeur 1
attribute=
paire nom=valeur 2
setting=
Descriptionomconfig : Gestion des composants à l'aide de Instrumentation Service 123
Le Tableau 4-4 affiche les attributs de configuration du BIOS pris en charge
sur les systèmes PowerEdge yx2x. Les attributs sont regroupés sur les systèmes
PowerEdge yx2x. Selon la configuration du matériel, les attributs possibles
peuvent être différents dans un groupe particulier. La commande omconfig
chassis biossetup n'affiche pas les attributs en lecture seule.
REMARQUE : si vous avez configuré un mot de passe de configuration, vous devez
configurer un mot de passe lorsque vous configurez des paramètres de BIOS.
attribute=cstates setting=enabled |
disabled
enabled : active le processeur dans un
état de veille profonde lorsque le
système n'est pas utilisé.
disabled : désactive le processeur de
l'état de veille profonde lorsque le
système n'est pas utilisé.
Tableau 4-4. Paramètres de configuration du BIOS sur les systèmes
PowerEdge yx2x
Groupe paire nom=valeur 1
attribut=
paire nom=valeur 2
paramètre=
BIOS Boot Settings
(Paramètres
d'amorçage du
BIOS)
attribute=BootSeq sequence=nom_alias1,
nom_alias2,..... aliasnameN
attribute=HddSeq sequence=nom_alias1,
nom_alias2,..... aliasnameN
Boot Settings
(Paramètres
d'amorçage)
attribute=BootMode setting=Bios | Uefi
attribute=BootSeqRetry setting=Enabled | Disabled
Tableau 4-3. Paramètres de configuration du BIOS sur les systèmes antérieurs aux
systèmes PowerEdge yx2x (suite)
paire nom=valeur 1
attribute=
paire nom=valeur 2
setting=
Description124 omconfig : Gestion des composants à l'aide de Instrumentation Service
Embedded Server
Management
(Gestion de serveur
intégrée)
attribute=FrontLcd setting=None | UserDefined |
ModelNum | Advanced
attribute=UserLcdStr setting=
Integrated Devices
(Périphériques
intégrés)
attribute=EmbVideo setting=Enabled | Disabled
attribute=
IntegratedNetwork1
setting=Enabled | DisabledOs
attribute=
IntegratedNetwork2
setting=Enabled | DisabledOs
attribute=IntegratedRaid setting=Enabled | Disabled
attribute=IntegratedSas setting=Enabled | Disabled
attribute=InternalSdCard setting=On | Off
attribute=InternalSdCard
Redondance
setting=Mirror | Disabled
attribute=InternalUsb setting=On | Off
attribute=InternalUsb1 setting=On | Off
attribute=InternalUsb2 setting=On | Off
attribute=IoatEngine setting=Enabled | Disabled
attribute=
OsWatchdogTimer
setting=Enabled | Disabled
attribute=
SriovGlobalEnable
setting=Enabled | Disabled
attribute=UsbPorts setting=AllOn |
OnlyBackPortsOn | AllOff
Tableau 4-4. Paramètres de configuration du BIOS sur les systèmes
PowerEdge yx2x (suite)
Groupe paire nom=valeur 1
attribut=
paire nom=valeur 2
paramètre=omconfig : Gestion des composants à l'aide de Instrumentation Service 125
Memory Settings
(Paramètres de la
mémoire)
attribute=MemOpMode setting=OptimizerMode |
SpareMode | MirrorMode |
AdvEccMode |
SpareWithAdvEccMode
attribute=MemOpVoltage setting=AutoVolt | Volt15V
REMARQUE : Volt15V représente
1,5 volts.
attribute=MemTest setting=Enabled | Disabled
attribute=NodeInterleave setting=Enabled | Disabled
attribute=SerialDbgOut setting=Enabled | Disabled
attribute=SysMemSize setting=
attribute=SysMemSpeed setting=
attribute=SysMemType setting=
attribute=SysMemVolt setting=
attribute=VideoMem setting=
Miscellaneous
Settings
(Paramètres divers)
attribute=AssetTag setting=
attribute=Characterization setting=Enabled | Disabled
attribute=ErrPrompt setting=Enabled | Disabled
attribute=NumLock setting=On | Off
attribute=ReportKbdErr setting=Report | NoReport
attribute=SystemUefiShell setting=Enabled | Disabled
Tableau 4-4. Paramètres de configuration du BIOS sur les systèmes
PowerEdge yx2x (suite)
Groupe paire nom=valeur 1
attribut=
paire nom=valeur 2
paramètre=126 omconfig : Gestion des composants à l'aide de Instrumentation Service
One-Time Boot
(Amorçage
ponctuel)
attribute=
OneTimeBootMode
setting=Disabled |
OneTimeBootSeq |
OneTimeHddSeq |
OneTimeUefiBootSeq |
OneTimeCustomBootSeqStr |
OneTimeCustomHddSeqStr |
OneTimeCustomUefiBootSeqStr
attribute=
OneTimeBootSeqDev
sequence=nom_alias1,
nom_alias2,..... aliasnameN
attribute=
OneTimeHddSeqDev
sequence=nom_alias1,
nom_alias2,..... aliasnameN
attribute=
OneTimeUefiBootSeqDev
sequence=nom_alias1,
nom_alias2,..... aliasnameN
Processor settings
(Paramètres du
processeur)
attribute=DataReuse setting=Enabled | Disabled
attribute=DcuIpPrefetcher setting=Enabled | Disabled
attribute=
DcuStreamerPrefetcher
setting=Enabled | Disabled
attribute=LogicalProc setting=Enabled | Disabled
attribute=Proc1Brand setting=
attribute=Proc1Id setting=
attribute=Proc1L2Cache setting=
attribute=Proc1L3Cache setting=
attribute=Proc1NumCores setting=
attribute=Proc2Brand setting=
attribute=Proc2Id setting=
attribute=Proc2L2Cache setting=
attribute=Proc2L3Cache setting=
Tableau 4-4. Paramètres de configuration du BIOS sur les systèmes
PowerEdge yx2x (suite)
Groupe paire nom=valeur 1
attribut=
paire nom=valeur 2
paramètre=omconfig : Gestion des composants à l'aide de Instrumentation Service 127
Processor Settings
(Paramètres du
processeur) (suite)
attribute=Proc2NumCores setting=
attribute=Proc3Brand setting=
attribute=Proc3Id setting=
attribute=Proc3L2Cache setting=
attribute=Proc3L3Cache setting=
attribute=Proc3NumCores setting=
attribute=Proc4Brand setting=
attribute=Proc4Id setting=
attribute=Proc4L2Cache setting=
attribute=Proc4L3Cache setting=
attribute=Proc4NumCores setting=
attribute=Proc64bit setting=
attribute=
ProcAdjCacheLine
setting=Enabled | Disabled
attribute=ProcBusSpeed setting=
attribute=ProcCores setting=Single | All | Dual |
Quad | 1 | 2 | 4 | 6 | 8 | 10 | 12 |
14 | 16
attribute=ProcCoreSpeed setting=
attribute=
ProcExecuteDisable
setting=Enabled | Disabled
attribute=
ProcHwPrefetcher
setting=Enabled | Disabled
attribute=
ProcVirtualization
setting=Enabled | Disabled
Tableau 4-4. Paramètres de configuration du BIOS sur les systèmes
PowerEdge yx2x (suite)
Groupe paire nom=valeur 1
attribut=
paire nom=valeur 2
paramètre=128 omconfig : Gestion des composants à l'aide de Instrumentation Service
Processor Settings
(Paramètres du
processeur) (suite)
attribute=
QpiBandwidthPriority
setting=InputOutput | Compute
attribute=QpiSpeed setting=MaxDataRate | 8GTps |
7GTps | 6GTps
attribute=RtidSetting setting=Enabled | Disabled
SATA Settings
(Paramètres SATA)
attribute=EmbSata setting=Off | AtaMode |
RaidMode | AhciMode
attribute=eSataPort1 setting=Off | Auto
attribute=
eSataPort1Capacity
setting=
attribute=
eSataPort1DriveType
setting=
attribute=
eSataPort1Model
setting=
attribute=SataPortA setting=Off | Auto
attribute=
SataPortACapacity
setting=
attribute=
SataPortADriveType
setting=
attribute=SataPortAModel setting=
attribute=SataPortB setting=Off | Auto
attribute=
SataPortBCapacity
setting=
attribute=
SataPortBDriveType
setting=
attribute=SataPortBModel setting=
attribute=SataPortC setting=Off | Auto
Tableau 4-4. Paramètres de configuration du BIOS sur les systèmes
PowerEdge yx2x (suite)
Groupe paire nom=valeur 1
attribut=
paire nom=valeur 2
paramètre=omconfig : Gestion des composants à l'aide de Instrumentation Service 129
SATA Settings
(Paramètres SATA)
(suite)
attribute=
SataPortCCapacity
setting=
attribute=
SataPortCDriveType
setting=
attribute=SataPortCModel setting=
attribute=SataPortD setting=Off | Auto
attribute=
SataPortDCapacity
setting=
attribute=
SataPortDDriveType
setting=
attribute=SataPortDModel setting=
attribute=SataPortE setting=Off | Auto
attribute=
SataPortECapacity
setting=
attribute=
SataPortEDriveType
setting=
attribute=SataPortEModel setting=
attribute=SataPortF setting=Off | Auto
attribute=
SataPortFCapacity
setting=
attribute=
SataPortFDriveType
setting=
attribute=SataPortFModel setting=
attribute=SataPortG setting=Off | Auto
attribute=
SataPortGCapacity
setting=
attribute=
SataPortGDriveType
setting=
Tableau 4-4. Paramètres de configuration du BIOS sur les systèmes
PowerEdge yx2x (suite)
Groupe paire nom=valeur 1
attribut=
paire nom=valeur 2
paramètre=130 omconfig : Gestion des composants à l'aide de Instrumentation Service
SATA Settings
(Paramètres SATA)
(suite)
attribute=SataPortGModel setting=
attribute=SataPortH setting=Off | Auto
attribute=
SataPortHCapacity
setting=
attribute=
SataPortHDriveType
setting=
attribute=SataPortHModel setting=
Serial
Communication
(Communications
série)
attribute=ConTermType setting=Vt100Vt220 | Ansi
attribute=
ExtSerialConnector
setting=Serial1 | Serial2 |
RemoteAccDevice
attribute=FailSafeBaud setting=115200 | 57600 | 19200 |
9600
attribute=RedirAfterBoot setting=Enabled | Disabled
attribute=SerialComm setting=OnNoConRedir |
OnConRedirCom1 |
OnConRedirCom2 | Off
attribute=
SerialPortAddress
setting=
Serial1Com1Serial2Com2 |
Serial1Com2Serial2Com1 |
Com1 | Com2
Slot Disablement
(Désactivation du
logement)
attribute=Slot1 setting=Enabled | Disabled |
BootDriverDisabled
attribute=Slot2 setting=Enabled | Disabled |
BootDriverDisabled
Tableau 4-4. Paramètres de configuration du BIOS sur les systèmes
PowerEdge yx2x (suite)
Groupe paire nom=valeur 1
attribut=
paire nom=valeur 2
paramètre=omconfig : Gestion des composants à l'aide de Instrumentation Service 131
attribute=Slot3 setting=Enabled | Disabled |
BootDriverDisabled
attribute=Slot4 setting=Enabled | Disabled |
BootDriverDisabled
attribute=Slot5 setting=Enabled | Disabled |
BootDriverDisabled
attribute=Slot6 setting=Enabled | Disabled |
BootDriverDisabled
attribute=Slot7 setting=Enabled | Disabled |
BootDriverDisabled
Informations
système
attribute=
SysMfrContactInfo
setting=
attribute=
SystemBiosVersion
setting=
attribute=
SystemManufacturer
setting=
attribute=
SystemModelName
setting=
attribute=
SystemServiceTag
setting=
System Profile
Settings
(Paramètres du
profil système)
attribute=MemFrequency setting=MaxPerf | 1600MHz |
1333MHz |1067MHz | 800MHz |
MaxReliability
attribute=MemPatrolScrub setting=Standard | Extended |
Disabled
attribute=
MemRefreshRate
setting=1x | 2x
Tableau 4-4. Paramètres de configuration du BIOS sur les systèmes
PowerEdge yx2x (suite)
Groupe paire nom=valeur 1
attribut=
paire nom=valeur 2
paramètre=132 omconfig : Gestion des composants à l'aide de Instrumentation Service
attribute=MemVolt setting=AutoVolt | Volt15V |
Volt135V
REMARQUE : Volt15V représente
1,5 volts et Volt135V représente
1,35 volt
attribute=ProcC1E setting=Enabled | Disabled
attribute=ProcCStates setting=Enabled | Disabled
attribute=ProcPwrPerf setting=MaxPerf | MinPwr |
SysDbpm | OsDbpm |
attribute=ProcTurboMode setting=Enabled | Disabled
attribute=SysProfile setting=PerfPerWattOptimizedOs
| PerfPerWattOptimizedDapc |
PerfOptimized | Custom |
DenseCfgOptimized
System Security
(Sécurité du
système)
attribute=AcPwrRcvry setting=On | Off | Last
attribute=
AcPwrRcvryDelay
setting=Immediate |User |
Random
attribute=
AcPwrRcvryUserDelay
setting=
attribute=AesNi setting=Enabled | Disabled
attribute=
BiosUpdateControl
setting=Unlocked | Limited |
Locked
attribute=IntelTxt setting=On | Off
attribute=NmiButton setting=Enabled | Disabled
attribute=PasswordStatus setting=Locked | Unlocked
attribute=PwrButton setting=Enabled | Disabled
attribute=SetupPassword setting=
Tableau 4-4. Paramètres de configuration du BIOS sur les systèmes
PowerEdge yx2x (suite)
Groupe paire nom=valeur 1
attribut=
paire nom=valeur 2
paramètre=omconfig : Gestion des composants à l'aide de Instrumentation Service 133
omconfig chassis currents ou omconfig mainsystem currents
REMARQUE : cette commande n'est plus disponible via Server Administrator.
attribute=SysPassword setting=
attribute=TcmActivation setting=NoChange | Activate |
Deactivate
attribute=TcmClear PRÉCAUTION : l'effacement de la
puce TPM entraîne la perte de
toutes les clés de cryptage qu'elle
contient. Cela pourrait avoir un
effet sur le démarrage du système
d'exploitation.
setting=Yes | No
attribute=TcmSecurity setting=On | Off
attribute=TpmActivation setting=NoChange | Activate |
Deactivate
attribute=TpmClear PRÉCAUTION : l'effacement de la
puce TPM entraîne la perte de
toutes les clés de cryptage qu'elle
contient. Cela pourrait avoir un
effet sur le démarrage du système
d'exploitation.
setting=Yes | No
attribute=TpmSecurity setting=Off | OnPbm |
OnNoPbm
UEFI Boot Settings
(Paramètres
d'amorçage UEFI)
attribute=UefiBootSeq sequence=nom_alias1,
nom_alias2,..... aliasnameN
Tableau 4-4. Paramètres de configuration du BIOS sur les systèmes
PowerEdge yx2x (suite)
Groupe paire nom=valeur 1
attribut=
paire nom=valeur 2
paramètre=134 omconfig : Gestion des composants à l'aide de Instrumentation Service
omconfig chassis fans ou omconfig mainsystem fans
Utilisez la commande omconfig chassis fans ou omconfig mainsystem fans
pour définir les seuils d'avertissement des capteurs de ventilateur. Comme avec
les autres composants, vous pouvez afficher les valeurs des seuils
d'avertissement et de panne, mais vous ne pouvez pas définir les seuils de
panne. Le fabricant du système définit les seuils de panne minimal et maximal.
Paramètres valides pour les seuils d'avertissement des ventilateurs
Le Tableau 4-5 affiche les paramètres valides pour définir les seuils
d'avertissement des ventilateurs :
Seuils minimal et maximal d'avertissement par défaut
REMARQUE : les systèmes dotés de capacités de gestion de systèmes intégrés
ESM3, ESM4 et d'un contrôleur BMC ne permettent pas d'utiliser de valeurs par
défaut pour définir les valeurs des seuils d'avertissement.
Pour définir les valeurs par défaut recommandées pour les seuils maximal et
minimal d'avertissement des ventilateurs, entrez :
omconfig chassis fans index=0 warnthresh=default
ou
omconfig mainsystem fans index=0 warnthresh=
default
Vous ne pouvez pas utiliser la valeur par défaut de l'un si vous définissez
l'autre. Autrement dit, si vous utilisez la valeur par défaut du seuil minimal
d'avertissement, vous devez également utiliser la valeur par défaut du seuil
maximal d'avertissement.
Tableau 4-5. omconfig chassis fans ou omconfig chassis fans
paire nom=valeur Description
index= Numéro ou index du capteur (doit être spécifié).
warnthresh=default Utilise les valeurs par défaut pour les seuils minimal et
maximal d'avertissement.
minwarnthresh= Seuil minimal d'avertissement.
maxwarnthresh=